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GRAChIE Tara Broxton Cramer Georgia Regional Academic Community Health Information Exchange 1

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Page 1: GRAChIE - NCHICA · 10 patients with five sources 1 patient with records in six sources GRAChIE Starting to Bridge the Communication Gap . Biggest Lessons Learned Onboarding is not

GRAChIE

Tara Broxton Cramer

Georgia Regional Academic Community Health

Information Exchange

1

Page 2: GRAChIE - NCHICA · 10 patients with five sources 1 patient with records in six sources GRAChIE Starting to Bridge the Communication Gap . Biggest Lessons Learned Onboarding is not

Session Objectives:

List the strategies to develop and implement a successful

health information exchange

Describe the challenges that may need to be overcome

when implementing a health information exchange

Discuss how these strategies can be applied to your

organization and beyond

GRAChIE HIE Strategies that Improve Coordinated Care

Page 3: GRAChIE - NCHICA · 10 patients with five sources 1 patient with records in six sources GRAChIE Starting to Bridge the Communication Gap . Biggest Lessons Learned Onboarding is not

• Board of Directors (7)

• Staff

• Executive Director

• Data Specialist/MPI Technician

• Onboarding Project Manager

• 501c3 status/ Independent Entity

3 © 2012 GRAChIE

GRAChIE About Us

GRAChIE is well established with two founding organizations

Page 4: GRAChIE - NCHICA · 10 patients with five sources 1 patient with records in six sources GRAChIE Starting to Bridge the Communication Gap . Biggest Lessons Learned Onboarding is not

4 © 2012 GRAChIE

Patient Consent

GRAChIE is an Opt-Out Model

Typically the organization’s consent for treatment and/or

Notice of Privacy Protection includes a statement

indicating participation in a health information exchange

Opt-out controlled by GRAChIE; not EMR

Participants can opt-out via email, online or by mail

Less than .5% of GRAChIE MPI opted out

Page 5: GRAChIE - NCHICA · 10 patients with five sources 1 patient with records in six sources GRAChIE Starting to Bridge the Communication Gap . Biggest Lessons Learned Onboarding is not

GRAChIE charges a one-time implementation fee

GRAChIEs annual fees are based on patient volume for hospitals

and provider number for physician practices.

GRAChIE pricing can be flexible to accommodate spreading costs

over a large group or groups that bring benefit to all GRAChIE

members.

5 © 2012 GRAChIE

GRAChIE What does it cost?

Page 6: GRAChIE - NCHICA · 10 patients with five sources 1 patient with records in six sources GRAChIE Starting to Bridge the Communication Gap . Biggest Lessons Learned Onboarding is not

GRAChIE Data Flow and Access

CCD

Page 7: GRAChIE - NCHICA · 10 patients with five sources 1 patient with records in six sources GRAChIE Starting to Bridge the Communication Gap . Biggest Lessons Learned Onboarding is not

7

HIE Data What is shared?

Demographic data

Visit history

Problems and Diagnoses

Medications

Allergies

Vital signs

Lab results

Immunizations

Discharge Summaries

History and Physical

Radiology reports

Provider reports

HIE is dependent on the information sent to it by the EMR

What kinds of data is in GRAChIE?

Page 8: GRAChIE - NCHICA · 10 patients with five sources 1 patient with records in six sources GRAChIE Starting to Bridge the Communication Gap . Biggest Lessons Learned Onboarding is not

GRAChIE Members on the Map

GRAChIE Members

concentrated in Central

and Eastern Georgia,

but others scattered

across the state.

Currently 17 data

contributors.

Page 9: GRAChIE - NCHICA · 10 patients with five sources 1 patient with records in six sources GRAChIE Starting to Bridge the Communication Gap . Biggest Lessons Learned Onboarding is not

GRAChIE partnered with the Pediatric Healthcare Improvement

Coalition to “connect” practices associated with the PHIC

Asthma Project (6 sites across the state)

Partnered with Chatham Health Link

Curtis V. Cooper

JC Lewis

Memorial Health

St Joe/Candler

Patient Referral Patterns or The Shopping Mall Strategy

GRAChIE Growth Strategies

Page 10: GRAChIE - NCHICA · 10 patients with five sources 1 patient with records in six sources GRAChIE Starting to Bridge the Communication Gap . Biggest Lessons Learned Onboarding is not

1,198,359 Unique Patients

1,076,719 patients with a single source

115,795 with two sources

5503 with three sources

331 with four sources

10 patients with five sources

1 patient with records in six sources

GRAChIE Starting to Bridge the Communication Gap

Page 11: GRAChIE - NCHICA · 10 patients with five sources 1 patient with records in six sources GRAChIE Starting to Bridge the Communication Gap . Biggest Lessons Learned Onboarding is not

Biggest Lessons Learned

Onboarding is not a cookie cutter process

Opt-Out is not scary

Continuous auditing and testing

MPI management

It WORKS!

GRAChIE Lessons Learned

Page 12: GRAChIE - NCHICA · 10 patients with five sources 1 patient with records in six sources GRAChIE Starting to Bridge the Communication Gap . Biggest Lessons Learned Onboarding is not

Strategies that worked for GRAChIE (non-technical)

Committed Partners

Plan and Move – Take Risks, but don’t be risky

Always, always ask the question

Think outside of your strategy for growth

Our Challenges – and what we learned from others

Getting people to pay for it

Competition for patients

Analysis Paralysis

GRAChIE Successful Strategies for HIE implementation

Page 13: GRAChIE - NCHICA · 10 patients with five sources 1 patient with records in six sources GRAChIE Starting to Bridge the Communication Gap . Biggest Lessons Learned Onboarding is not

Tara Broxton Cramer

478-553-2498