INTO A COMPETITIVE ADVANTAGE

WE TURNSUPPLY CHAINS

WE WORK WITH YOU UNTIL SUSTAINABLE RESULTS ARE DELIVERED

"We selected GRA because their team was top-end of town with a down-to-earth approach. As supply chain specialists their

passion for the subject was evident throughout the engagement. I have and would continue to recommend GRA to companies

reviewing either their supply chain strategy or day-to-day operations."

Mark Chapman, Supply Chain & IT Director, Pepkor

GRA can define optimal supply chain strategies and structures, design high

performance facilities and embed best-practice operating processes and

systems. We are results-focused with proven approaches for quickly delivering

sustainable improvements in working capital, cost, procurement spend and

service level performance. We provide clients with a sustainable competitive

advantage by significantly improving margins, asset efficiency, business value

derived from procurement spend and supply chain responsiveness.

OUR TEAM

GRA was founded in 1997. Our team has extensive commercial supply chain and

procurement experience across a broad range of industries and at all levels of the

process, both strategic and operational. Having worked within industry as

practitioners to implement supply chain initiatives, we have first-hand insight into our

clients’ requirements and challenges. This makes us uniquely qualified to help our

clients achieve their goals.

OUR UNIQUE APPROACH

The single most important factor in achieving sustained success from a solution is

the effective management of the culture - in other words 'the people'. Recognising

this, GRA has developed a unique approach to assist our clients with effective

change management. We use techniques, including coaching, mentoring and

performance measurement, to ensure people understand and embrace the new

disciplines. Importantly, our approach is practical. We work hands-on and side-by-

side with our clients through the implementation process to transfer knowledge, up

skill our clients’ teams and ensure sustainable results are delivered. As a result, new

behaviours are adopted and embedded in the business culture to ensure ongoing

business improvement success.

GRA is uniquely positioned in the supply chain consulting market to offer success-

based fee arrangements, where our remuneration is linked to our client’s realisation of

actual, documented improvements. We guarantee results and aim for a minimum 3:1

ROI for work undertaken, with typical returns ranging from 10:1 to 30:1.

What should our supply chain

strategy be?

THE QUESTIONS WE ANSWER

“GRA has been working with us off and on for over four years. After setting a transformation agenda for our supply chain

that encompassed business process, organisational structure, and planning systems, they’ve been there to help us make it

a reality whenever we’ve needed them. GRA are consummate professionals and have been instrumental in delivering real

value from our supply chain. They take a partnering approach and have great pride in what they do. I wouldn’t hesitate to

recommend them.”

Scott Coulter, Chief Operating Officer, Comvita

OVERVIEW

GRA is Australia’s premier, expert consulting firm specialising in supply chainstrategy, planning and execution.

We offer consulting, professional services, systems, training and education,and benchmarking across a broad range of industries.

For the last two decades, we have worked with over 200 organisations toturn their supply chains into a competitive advantage.

What does our optimal supply

chain look like?

How do we optimise our

inventories and service levels?

Do our procurement practices

stack up?

Are there opportunities to improve

our transportation routes?

What should the layout, fit-out and

operating practices of our facilities be?

How are we performing relative

to other organisations?

What organisational structures and

capabilities do we need to deliver the

benefits i.e. performance measures,

people, processes, systems?

How do we up-skill our team, build

capability and deliver results?

How do we achieve best practice omni-

channel fulfilment?

Can our S&OP process help us

achieve a competitive advantage?

Didier Vaillant, Supply Planning Manager, 7-Eleven Australia

“I have found it a great pleasure to work with the GRA team. Their responsiveness is a real game-changer as it allows us

to quickly fix issues as they arise. Their mindset is really driven towards improvement and finding a solution during our regular

meetings. Personally, it has been a really positive experience to work with GRA and I know that the 7-Eleven team shares

the same feeling. A special thanks to Nathan with his technical and business skills and his attitude towards continuous improvement.”

GRA Consulting specialises in supply chain strategy, planning and

execution. We advise and consult in areas such as defining optimal

supply chain strategies and structures, best practice S&OP

implementations, embedding high performance demand and supply

planning processes, maximising business value derived from

procurement spend, inventory optimisation, enhancing supply chain

technologies, warehouse and transport optimisation as well as

organisational structure and design.

GRA Consulting uses a proven change management methodology

to ensure that the results achieved are embedded and sustained

throughout the organisation.

GRA offers a wide range of Professional Services that can provide your

organisation with resources or capabilities as an ongoing part of your

business. We can provide proven supply chain experts with the right

knowledge and practical, hands-on experience in a variety of areas

from supply chain planning support right through to expert project

management.

Our proven resources can become part of your team, and we work

with you on an ongoing basis to deliver desired business outcomes.

WHAT WE DO

GRA's Systems division works extensively in systems selection, integration,

configuration and implementation and provides program management,

process development and change management around systems

implementations.

We have extensive experience with Tier 1 ERP systems including SAP and

Oracle as well as "best-of-breed" applications such as JDA, GAINS and

Llamasoft Supply Chain Guru.

GAINS - Forecasting, Optimisation & Planning: GAINS is a sophisticated

“best-of-breed” demand, inventory and supply chain planning and

optimisation system.

Zycus Procurement: The global leader in e-procurement and spendmanagement software solutions to deliver superior procurement results.

GRA has partnered with the Supply Chain Business Institute to deliver formal

short courses, tailored corporate training and executive symposiums that

have been developed using the experience and insights gained from decades

of supply chain experience across multiple industries and organisations. Our

Education and Training offerings have been developed based on our

experience authoring and delivering university level Masters Courses in

Supply Chain.

GRA can also deliver tailor-made online eLearning modules and courses that

can build the capability of your organisation to support sustainable

performance improvement. This is ideal in situations where staff are located

remotely and can be designed with multiple business unit potential. We can

develop a learning platform for you that is consistent, sustainable and

repeatable.

GRA has a team of Coach Mentors whose primary role is to work side-by-

side with our clients at the planning and execution levels to ensure processes

are embedded, new skills are learned, knowledge is transferred and that any

new disciplines become regular behaviour. Our Coach Mentors are

experienced industry practitioners and have spent 15-30 years in supply

chain and planning.

GRA Benchmarking allows you to measure your performance against

best-in-class companies and industries to identify improvement

opportunities. Through our advanced Supply Chain Strategic Review

process we diagnose and analyse supply chain performance and

benchmark it against industry best practice.

Our benchmarking data is collected from a wide range of industries

and sources to deliver a true best practice standard that is practical

and relevant to your company and industry.

Llamasoft Supply Chain Guru: An advanced Supply Chain NetworkOptimisation tool that enables companies to model, optimise and simulate

their supply chain operations, leading to major improvements in cost,

service, sustainability, and risk mitigation.

CONSULTING

PROFESSIONAL SERVICES

BENCHMARKING

EDUCATION & TRAINING

SYSTEMS

HOW WE DO IT

Developing and designing the optimal supply

chain structures and frameworks that best

supports the business’ service proposition, whilst

minimising costs and capital. Aligning the supply

chain to the business strategy to deliver the

maximum value to the business, customers and

key stakeholders. Activities include:

The assessment, enhancement and development

of best practice end-to-end supply chain planning

that synchronises the people, planning and

systems to drive the right business outcomes.

GRA uses proven change management

methodologies to ensure that processes are

embedded to deliver sustainable results. Activities

include:

Delivering the maximum possible benefit from

your supply assets and infrastructure. Ensuring

key interactions and handoffs throughout the

supply chain are optimised and synchronised with

the business. With our approach we work hands-

on and side-by-side with you throughout the

implementation process to transfer knowledge and

up-skill teams. Activities include:

● increased service levels up to 99.9%

● 20-40% inventory investment reduction

● 5%-20% spend management savings

● the ability to fund business initiatives from

operating cash flow (OCF) improvements

● improved return on capital employed

(ROCE)

● improved debt to equity ratios

● 10-15% reduction in supply chain costs and

improved operating efficiencies

● improving both fixed asset (facilities) and

current asset (working capital) efficiency

● improving profitability by reducing fixed and

variable operating costs such as

manufacturing, storage, distribution, inventory,

transportation, procurement and labour

● improving supply chain responsiveness

● improved relationships with suppliers and

customers

● integration of business goals and

operational practices

In the last two decades GRA has helped over 200 companies across multiple industries identify combined savings of more than $10 billion in value.

Typical results we achieve with our clients are:

“GRA worked closely with us to develop a comprehensive supply chain strategy to strengthen our business in a rapidly changing

retail landscape. The level of interaction and engagement with our team was exceptional, ensuring a high degree of buy-in for

the strategy. Their insight and experience helped us identify the biggest financial opportunities and where our efforts should be

focused to successfully execute our strategy and deliver substantial operational improvements.”

● Supply Chain Strategy & Design

● Supply Chain Network Planning & Optimisation

● Organisational Structure Design & Change

Management

● Outsourcing & 3PL Strategy

● Supply Chain Risk Review

● Procurement Strategy

● Cost to Serve Analysis

● Supply Chain Technology Strategy

● Private Equity Due Diligence & Value Creation

● Supply Chain Policy & KPI Development

● Sales & Operations Planning (S&OP)

● Demand Planning

● Customer Collaboration (CPFR)

● Inventory Optimisation

● Strategic Sourcing

● Replenishment Planning

● Production Planning

● Transportation Planning

● Warehousing Planning & Design

● Contract & Supplier Performance

Management

● Warehouse Operations Review

● Facility Design & Layout

● Transportation Routing & Freight Optimisation

● Omni-Channel Fulfilment

● 3PL Tendering Process & Negotiations

● Technology & Systems Implementation

● Training & Education

Brett Kelly, National Supply Chain Manager, Officeworks

BENEFITS

STRATEGY PLANNING EXECUTION

“GRA helped us to improve our service levels and

customer experience whilst reducing inventory and

supply chain operating expenses.”

“GRA’s knowledge of the best practices in the end-to-end planning process is very impressive. With our Class A accreditation,

Simplot already has an above average S&OP process embedded within the company, but GRA were able to suggest tangible

improvements that will hopefully take Simplot to the next level in planning strategy and execution. GRA’s consultants are clever,

system-savvy, ex Planning Managers from industry – who have hands-on experience in the planning requirements of FMCG. Their

engaging, logical, and disarming approach meant that our planning team were happy to cooperate with GRA in full, and also happy

to hear GRA’s list of suggested improvements.”

“We were impressed by GRA’s ability to rapidly

understand our operations and identify the key

issues.”

OUR CLIENTS“The team at GRA have helped to both identify and

quantify the areas where we should apply focus to

deliver better landed costs for our members.”

○ Colette by Colette Hayman

○ Globe International

○ Kathmandu

○ Pepkor (Harris Scarf, Best & Less)

○ PSW Apparel

○ Quiksilver

○ Super Retail Group

○ Wesfarmers

○ Air Services Australia

○ Aurizon

○ BAE Systems

○ Boeing

○ Cummins Engine

○ Goodyear

○ Hankook Tire

○ Honda Australia

○ Marathon Tyres

○ Monza

○ North Queensland Airports

○ Northrop Grumman Australia

○ Peter Stevens Importers

○ QANTAS

○ Raytheon

○ Renault Nissan

○ Repco

○ Royal Australian Air Force (RAAF)

○ Super Cheap Auto

○ Sydney Trains

○ Thales

○ TJM

○ Toyota Australia

○ Volvo Truck Australia

○ WorldMark

○ ZF Group

○ Cement Australia

○ CSR Gyprock

○ Grace Construction Products

○ Hyne Timber

○ OneSteel

○ Parchem

○ Smorgon Steel Australia

○ Transfield Services

○ 7-Eleven

○ Asahi

○ Aussie Farmers Direct

○ Australian Food & Grocery Council

○ Bonlac Foods

○ Bonland Dairies

○ Cadbury

○ Chobani

○ Comvita

○ Conga Foods

○ Fosters Australia (Carlton & United Breweries)

○ Fonterra

○ General Mills

○ Griffin’s Foods

○ Lion Dairy & Drinks

○ Martin Brower

○ McCain Foods

○ McWilliam’s Wines

○ Murray Goulburn

○ National Foods

○ Nestlé

○ Sara Lee

○ Scalzo Food Industries

○ Schweppes

○ Simplot

○ Snap Fresh

○ SPC Ardmona

○ Star Entertainment Group

○ The Vege Chip Company

○ Woolworths

○ Mitre 10

○ Officeworks

○ Pepkor

○ Perfume Connection

○ Reece

○ Repco

○ Telstra

○ The Reject Shop

○ Spotlight Group

○ Super Cheap Auto

○ Super Retail Group

○ Wesfarmers

○ Woolworths

○ APL – A Zuellig Pharma Company

○ Baxter Healthcare

○ Catholic HealthCare

○ Clifford Hallam Healthcare (CH2)

○ Hologic

○ KinCare

○ Liberty Medical

○ NSW Health Pathology

○ Nutricia

○ ProVision

○ Queensland Health

○ Serviere Laboratories

○ Sigma Pharmaceuticals

○ Symbion Pharmacy Services

○ Unilab

○ Wesfarmers

○ Angola LNG - SOMG

○ Chevron

○ Coastal Oil Logistics

○ CQMS Razer

○ Hunter Valley Coal

○ Queensland Nitrates Pty Ltd

○ Queensland Urban Utilities

○ Rio Tinto

○ Western Power

○ Z Energy

○ Actrol

○ Alesco

○ Allnex

○ Amcor

○ Animal Supplies Wholesale

○ Aperio Group

○ Asahi

○ Atlas Specialty Metals

○ Aussie Farmers Direct

○ Australia Post

○ Australian Envelopes (Envotec)

○ BASF

○ Bayer Crop Sciences

○ Bosch

○ British American Tobacco

Australia

○ Cadbury

○ Cardinal Logistics

○ Conga Foods

○ Corporate Express

○ CPI Group

○ CQMS Razer

○ EGR

○ Fonterra

○ Gerard Lighting

○ Griffin’s Foods

○ GWA Group Limited

○ Hunter Douglas

○ Hyne Timber

○ Kitchen Warehouse

○ Lion Dairy & Drinks

○ Martin Brower (McDonalds

Distribution)

○ McCain Foods

○ McWilliam’s Wines

○ Micador Group

○ Murray Goulburn

○ Nexans Olex

○ Nuplex

○ Orora

○ Oztent

○ Parchem

○ Philip Morris

○ Schweppes

○ Simplot

○ Sinochem Australia

○ SPC Ardmona

○ Thales

○ TDG Logistics

○ Telegram Paper Goods

○ The Laminex Group

○ Trek

○ The Vege Chip Company

○ Wesfarmers

○ Who-Rae

○ Australian Aerospace

○ Australian Army

○ Australian Border Force

○ Australian Electoral Commission (AEC)

○ BAE Systems

○ The Capability Acquisition &

Sustainment Group

○ Defence Materiel Organisation (DMO)

○ Gold Coast City Council

○ Northrop Grumman Australia

○ NSW Health Pathology

○ Queensland Health

○ Royal Australian Air Force (RAAF)

○ Royal Australian Navy

○ Sydney Trains

○ Thales

○ Wollongong City Council

○ Wyndham City Council

○ Allegro Private Equity

○ Australian Electoral Commission

○ Australian Food & Grocery Council

○ Cardinal Logistics

○ Catalyst Investment Managers

○ Catholic HealthCare

○ Cognos

○ Ericsson

○ Gold Coast City Council

○ HASSELL

○ Honeywell

○ IBM

○ Kincare

○ KPMG

○ Melbourne University

○ Monash University

○ NBN Co

○ North Queensland Airports

○ Northrop Grumman Australia

○ NSW Health Pathology

○ Queensland Health

○ Queensland Urban Utilitie

○ RMIT

○ Star Entertainmnent Group

○ Sydney Opera House

○ Telstra

○ Wollongong City Council

○ Wyndham City Council

○ 7-Eleven

○ Aldi

○ Anaconda

○ AutoBarn

○ AutoPro

○ Babies Galore

○ Best & Less

○ Boating Camping Fishing (BCF)

○ Colette by Colette Hayman

○ Fantastic Holdings Limited

○ Godfreys

○ Goldcross Cycles

○ Harris Scarfe

○ Kitchen Warehouse

○ Lagardère Services

○ Metcash

Danny Mellon General Manager - Planning, Logistics & Procurement, Simplot

Zel Medak, Regional Business Director (ANZ), AllnexBrendan Shaw, CFO, Aussie Farmers Direct Steven Johnston, CEO, ProVision Eyecare Pty Ltd

Automotive / Aerospace / Rail Food & Beverage Manufacturing & Distribution

Apparel

Services & Technology

Defence & Government

Mining & Resources

Retail

Health & Pharmaceutical

Construction & Building

“GRA did a fantastic job in analysing our future stock needs and proposing

a warehouse solution.”

“We saved $14 million in six months… here are the graphs. We’re used to being

promised these kinds of numbers; we’re just not used to having them delivered.”

Greg Williamson, General Manager of Supply Chain, Amcor Wing Commander Royal Australian Air Force (RAAF)

Head Office - Melbourne

110 Jolimont Road

East Melbourne VIC 3002

Tel: (03) 9421 4611

info@gra.net.au

www.gra.net.au

WHY WE ARE DIFFERENT

Our customers are our

partners. We work together

to provide sustainable,

tailored solutions to achieve

desired outcomes and real

results. GRA offer a

minimum 3:1 return, with

typical returns ranging from

10:1 to 30:1. Moreover,

GRA is uniquely positioned

in the market to offer

success-based fee

arrangements, where our

remuneration is linked to

our partners’ realisation of

actual, documented

improvements.

GRA take great care to

ensure that we have an

appropriate blend of

industry experience. We

have extensive commercial

supply chain experience

across a broad range of

industries and at all levels

of the process.

Having implemented supply

chain management

initiatives within industry as

customers, GRA has first-

hand insight into our

partners’ requirements and

challenges. This

perspective makes us

uniquely qualified to help

our partners achieve their

goals.

Our service offerings are

complemented by a range of

powerful and proven supply

chain optimisation and

performance reporting

toolsets. This enables us to

find greater sustainable

opportunities faster using

fact-based analysis that

enable our clients to act with

confidence.

The single most important

factor in achieving the

sustained success of a

solution is the effective

management of the culture –

in other words, 'the people'.

If people issues are not

effectively addressed, there is

no chance of ongoing

success and any investment

in technology will be wasted.

GRA has developed unique

approaches to assist our

partners with effective

change management. We

use techniques including

extensive coaching and

mentoring, coupled with

appropriate performance

measurement, to ensure that

people understand, embrace

and enjoy learning the new

disciplines. We work side-by-

side with our partners during

the implementation process.

We provide a powerful and

unique combination of skills

and tools, and we are the

only firm in Australia with

this end-to-end analysis,

design and delivery

capability.

Sydney Office

Suite 12, 340 Darling Street

Balmain NSW 2041

Tel: (02) 9810 0229

info@gra.net.au

www.gra.net.au

“The current S&OP process was not delivering consistent service levels to our customers and was directly impacting our customer engagement. GRA conducted a

full review of our end-to-end demand and supply process encompassing people, processes and systems, delivering a fact-based deep-dive analysis which identified

service level and inventory performance improvement opportunities. GRA also built capability within the organisation on the importance of S&OP and its role in

managing the business. This enabled senior leadership to fully engage in the S&OP process to drive an issues based, KPI driven S&OP process with clear ownership

of the forecast and other key areas.”

“GRA helped us reduce inventories and improve operating cash flow by $12 million within 12 months whilst improving stock availability in stores. All the more

impressive considering we were growing rapidly but experiencing tough retail trading conditions at the time. Pleasingly, we’ve been able to sustain and improve

on these results since then.”

"GRA's collaborative way of engaging and working with stakeholders meant that we felt they were “doing it with us” rather than “doing it to us”. Overall, GRA's deep

expertise, professional approach and shared commitment to delivering results made them the perfect partner for our multi-year Procurement transformation program."

Canberra Office

Unit 2, 10 Kennedy Street

Kingston ACT 2604

Tel: (02) 6239 7731

info@gra.net.au

www.gra.net.au

Brisbane Office

L 10, 15 Green Square Close

Fortitude Valley QLD 4006

Tel: (07) 3338 5632

info@gra.net.au

www.gra.net.au

“Over the last 18 months, GRA have helped deliver successful business outcomes and improvements across The Star Entertainment Group’s supply chain. They

are a passionate and highly engaged team, and coupled with their deep insights across all facets of the supply chain, GRA leave no stone unturned in the quest

to deliver exceptional results.”

Melissa Bird, Manager - Procurement Effectiveness and Supply Chain, Star Entertainment Group

Peter Birtles, Group Managing Director & CEO, Super Retail Group

David White, Manager Enterprise Procurement, Aurizon

Demand Strategy & Planning Director and S&OP Transformation Programme Manager, Lion Dairy & Drinks

RESULTS & VALUES WE’VE WALKEDTHE WALK

POWERFUL SUPPLYCHAIN OPTIMISATION

TWO SETS OFFOOTPRINTS

UNIQUE END-TO-ENDANALYSIS