goviral cannes 2011 - the long idea

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Brands as Religion By Mar0n Lindstrom 21 st century Evangelism By Jimmy Maymann The long idea

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May we all live in a world where we tell stories. Long, powerful and multilayered stories. Stories with great myths & mysteries, heroes & villains... and let us build those stories so that they fit for our time, for a world full of wonder and technological opportunity. Let us build stories that empower people and move them emotionally. Both brands and users would be better off for it.

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Page 1: goviral cannes 2011 - the long idea

Brands  as    Religion  

By  Mar0n  Lindstrom  

21st  century  Evangelism  

By  Jimmy  Maymann  

The  long  idea  

Page 2: goviral cannes 2011 - the long idea

When  did  football  get  so  BIG?  

1966:  The  Mirror,  then  the  

most  popular  daily  knew  a  piece  of  history  when  it  saw  one.  ALer  England  won  the  world  cup  Its  

front-­‐page  splash  proudly  announced:  “A  bouncing  

girl  for  baby  Alex”  

2006:  376  channels  214  countries  

75.000  hours  broadcast  16  page  daily  add  ons  4,2bn  page  views  

125mil  online  views  (new)  73mil  mobile  pv’s  (new)  26,29bn  total  viewers  

Sources:  Intelligent  life,  Fifa.com  

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A  media  revolu0on  

10-­‐20  

20-­‐50  

50-­‐99  

+100  

+1000  

+10k  

+100k  

1930’s-­‐1950’s   1960’s   1970’s   1980’s   1990’s   2000’s   2010’s  

Channels  

Source:  Intelligent  life  

Page 4: goviral cannes 2011 - the long idea

Long  term  branding  Source:  IEG  sponsorship  group  

Page 5: goviral cannes 2011 - the long idea

Long  term  branding  $5bn  

$10bn  

$15bn  

$20bn  

$25bn  

$30bn  

Yearly  spend  on  corporate  sponsorships  (2/3  is  sports)  

1989   1996   2004  

$35bn  

$40bn  

$45bn  

2010  2000  

$1,4bn  

$5,1bn  

$16,6bn  

$28,0bn  

$46,1bn  

Source:  IEG  sponsorship  group  

Page 6: goviral cannes 2011 - the long idea

How  have  brands  capitalized?  

               $11Bn  

Source:  The  Economist  and  Dr  Peter  Rohlmann  

Page 7: goviral cannes 2011 - the long idea

Beckham  

Copyright  ©  Mar0n  Lindstrom  2011  

Buddha    

Page 8: goviral cannes 2011 - the long idea

How  well  are  brands  stacking  

up?  

2042  years   3300-­‐40000  years   3500  years  

1387  years   910  years   2500  years  

3509  years   2509  years   126  years  

Copyright  ©  Mar0n  Lindstrom  2011  

Page 9: goviral cannes 2011 - the long idea

We  have  (increasingly)  nothing  to  talk  

about  –  well  except  to  talk  about    brands…  

Copyright  ©  Mar0n  Lindstrom  2011  

37%  2011:  

Brandwashed  study  

15%  2001:  

Carl,  W.  J.  What's  All  the  Buzz  About?    

Page 10: goviral cannes 2011 - the long idea

       €7  million  neuroscience  experiment  

Copyright  ©  Mar0n  Lindstrom  2011  

Page 11: goviral cannes 2011 - the long idea

We  took  12    holis0c  brands…  

Copyright  ©  Mar0n  Lindstrom  2011  

Page 12: goviral cannes 2011 - the long idea

…and  12  non-­‐  holis0c  brands  

Copyright  ©  Mar0n  Lindstrom  2011  

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...and  tested  them  against  our  faith  

Copyright  ©  Mar0n  Lindstrom  2011  

Page 14: goviral cannes 2011 - the long idea

Rituals  

Evangelism  

Enemy  

Sensory  appeal  

Grandeur  

Mystery  

The  10  commandments  

Copyright  ©  Mar0n  Lindstrom  2011  

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Conscious  Brand  Rela0onship  Drivers  (MicrosoI  versus  Apple)  

Apple

Microsoft

Copyright  ©  Mar0n  Lindstrom  2011  

Page 16: goviral cannes 2011 - the long idea

Non-­‐conscious  Brand  Rela0onship  Drivers  (MicrosoI  versus  Apple)  

Apple

Copyright  ©  Mar0n  Lindstrom  2011  

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Symbols  

Evangelism  

Enemy  

Sensory  appeal  

Grandeur  

Mystery  

Copyright  ©  Mar0n  Lindstrom  2011  

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Vision  

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IKEA’s  architecture  philosophy  

Staff name: Staff email: Staff phone:

4 Northcliff Street – Sydney 2012 NSW

Copyright  ©  Mar0n  Lindstrom  2011  

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Storytelling  

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Remember…?  

Copyright © Martin Lindstrom 2010

Is  Jaws  what  we  want  to  say  here?    Vision  is  about  grandeur  too!  

Copyright  ©  Mar0n  Lindstrom  2011  

Page 22: goviral cannes 2011 - the long idea

Copyright  ©  Mar0n  Lindstrom  2011  

Alfred Hitchcock’s two scripts

Copyright  ©  Mar0n  Lindstrom  2011  

Page 23: goviral cannes 2011 - the long idea

     Theatre  of    the  stage  

Copyright  ©  Mar0n  Lindstrom  2011  

     Theatre  of    the  mind  

Copyright  ©  Mar0n  Lindstrom  2011  

Page 24: goviral cannes 2011 - the long idea

Symbols  

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   Smash  Your  Brand  

The  power  of    owning  an  iconic  

language  

Copyright  ©  Mar0n  Lindstrom  2011  

Page 26: goviral cannes 2011 - the long idea

Picture  from  deck  It  all  began    in  1915…  

Copyright  ©  Mar0n  Lindstrom  2011  

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Guess  who…?  

Copyright  ©  Mar0n  Lindstrom  2011  

Page 28: goviral cannes 2011 - the long idea

Wheel   SilhoueQe   Ear  plugs  

Eco  System  Colours   NavigaUon  

Copyright  ©  Mar0n  Lindstrom  2011  

Page 29: goviral cannes 2011 - the long idea

Design   Icons   FuncUonality  sound  

Eco  System   Naming   Ritual  

FuncUonality  sound  

Copyright  ©  Mar0n  Lindstrom  2011  

Page 30: goviral cannes 2011 - the long idea

Evangelism  

Page 31: goviral cannes 2011 - the long idea

The  control    …of  5  individuals  

Copyright  ©  Mar0n  Lindstrom  2011  Copyright  ©  Mar0n  Lindstrom  2011  

Page 32: goviral cannes 2011 - the long idea

Copyright  ©  Mar0n  Lindstrom  2011  Copyright  ©  Mar0n  Lindstrom  2011  

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       A  $3  million  experiment  

Copyright  ©  Mar0n  Lindstrom  2011  

Page 34: goviral cannes 2011 - the long idea

ALer  the  respondents  had  heard  about  the  brand  during  a  

“casual  conversa0on”  their  ajen0on  to  the  

brand  online  increased  with…  

49%  The  Brandwashed  

Copyright  ©  Mar0n  Lindstrom  2011  

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Time  

Impa

ct  

ABOVE  

BELOW  

3  months   3  months   3  months  

The  long  idea  

Copyright  ©  Mar0n  Lindstrom  2011  

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21st  century  evangelism  

Page 37: goviral cannes 2011 - the long idea

The  world  looks  very  different  

Page 38: goviral cannes 2011 - the long idea

From  des0na0on  to  distribu0on  

70%  

75%  

80%  

75%    

Wave  3  (2008)  

Visit  to  brand  website  in  last  6  months!  

Wave  4  (2009)   Wave  5  (2010)  

85%  

79%  

85%  

Source:  UM,  Wave  5  study,  2010  

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What  has  changed?  

Publica0on:  

Distribu0on:  

Produc0on:  

0%  

50%  

100%  

2006:  10%    2010:  45%    

2010:  47%    

2006:  28%  

Upload  videos  

Run  a  blog  

0%  

50%  

100%  

2006:  N/A    

2010:  79%    

2010:  84%  

2006:  30%  

Watch  video  

Visit  social  network  

0%  

50%  

100%  

2006:  0%     2010:  33%    

2010:  65%    

2006:  25%  

Comment  &  rate  

Visit  microblogs  

Source:  UM,  Wave  5  study,  2010  

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15  hours  

20  hours  

25  hours  

30  hours  

10  hours  

5  hours  

0  hours  

Live    broadcast  

A  world  of  on  demand  

Source:  The  diffusion  group,  2010  

Time  spent  with  video  content  

2006-­‐2010   2011-­‐2016   2017-­‐2022  

On    demand  

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From  Vogue…  

…to  Michelle  Phan  

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Michelle  Phan  -­‐  Ecosystem  

1,6mil  subscribers  450mil  views  

650k  Fans  3-­‐4k  likes  per  post  

200k  Followers  99,2%  rank  in  Twitalyzer  

2011  launch  of  the  Michellephan.com  hub  

Page 43: goviral cannes 2011 - the long idea

How  to  build  momentum  online  

Distribu0on   Amplifica0on   Explosion  

Page 44: goviral cannes 2011 - the long idea
Page 45: goviral cannes 2011 - the long idea

Audience  is  built  over  0me  

Jan-­‐Apr  2009   Apr-­‐Oct  2009   Nov10  –  Feb11  

Dance  Sing  along  

Welcome  back  

Royal  wedding  

Apr  2011  

Online    presence  

Page 46: goviral cannes 2011 - the long idea

CollaboraUve  and  social  content  to  generate  publicity    

•   Over  100  million  total  views  on  Youtube,  support  with  TV/Outdoor  as  celebra0on  

•   52%  increase  in  sales  YOY  

•   Massive  mainstream  media  ajen0on  in  the  UK  

•   Shared  on  over  2500  blogs  

*Source:  The  Ambient  Advert  0tled  'Dance'  Case  Study  by  Mediacom  

•   A  total  of  +900  videos  published  over  the  last  3  years  

T-­‐mobile:  Life’s  for  sharing  

Page 47: goviral cannes 2011 - the long idea

85%  (Ongoing)  

15%  (Push)  

TV  Display  

Outdoor  

A  deeper  communica0on  

Awareness  

Interest  

AcUon  

Loyalty  

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'We're  not  in  the  business  of  keeping  the  media  companies  alive.  We're  in  the  business  of  connec9ng  with  

consumers.'’  

Trevor  Edwards,    Vice  President,  Global  Brand    

&  Category  Management  -­‐  Nike  

Page 49: goviral cannes 2011 - the long idea

From  ads  to  experiences  

55%  drop  in  TV  budgets  over  last  10  years  

+30  na0onal  teams  +  200  Club  teams  +500  Athletes  

+10,000  pieces  of  content    6  Hubs  /  1  academy  

Source:  Nike.com  &  Wikipedia  

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Ac0on  

Awareness   Interest  

Ac0on  Loyalty  

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Daily/Weekly  

Daily/Weekly  

Weekly/Monthly  

6-­‐12  Months  

Always  on  

85%  (Ongoing)  

15%  (Push)  

Page 52: goviral cannes 2011 - the long idea

Awareness:  Write  the  future  

Content:     3min  lead  spot  

DistribuUon:     TV,  Roadblocks,  Paid  media  

Metric:   Impression,  views,  fans  

Aim:   Targeted  views  /  FB  fans  

Results:   55mil  views  /  4,5  mil  fans  

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Content:     Events,  +450  videos,  Hubs  

DistribuUon:     Seeding/Social  

Metric:   Engagement  /  Interac0on  /  fans  

Aim:   Interac0on  and  community  

Results:   +125k  pages  created  /  1  player  signed  

Interest:  The  Chance  

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Content:     Product  info/video  &  customiza0on  

DistribuUon:     Search  /  Owned  media  

Metric:   Sales  

Aim:   Conversion  

Results:   Nike’s  fastest  growing  division  globally  

Action: Bootfinder  

Page 56: goviral cannes 2011 - the long idea

Loyalty: Football+  

Content:     Nike  football+  (video,  apps)  

DistribuUon:     Owned  media  

Metric:   CRM  

Aim:   Loyalty,  word  of  mouth  

Results:   #2  Social  media  brand  (Headstream)  

Page 57: goviral cannes 2011 - the long idea

Nike:  The  long  idea  

Design   Retail  &  media   Colours  

Eco  System  Ecosystem   Storytelling  

Page 58: goviral cannes 2011 - the long idea

2010  World  cup  –  online  buzz  

Rank   Brand   Share  

1   Nike   30,2%  

2   Adidas   14,4%  

Source:  Nielsen  /  Edelman  2010,  NPD  Sports  Tracking  Europe  and  SportScan.  *  Facebook  June  2011    

Market  share  80%  

60%  

40%  

20%  

1966   1994   2006   2010  

8,2mil  

4,4mil  

The  global  bajle  for  football  

Page 59: goviral cannes 2011 - the long idea