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Page 1: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

1Governor Martin O’Malley

Page 2: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

2

StateStatTenets• Accurate and timely

intelligence shared by all.• Rapid deployment of

resources• Effective tactics and

strategies• Relentless follow-up and

assessment

Page 3: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

3

• Modeled after a similar program developed by the New York City Police Department and the successful CitiStat program in Baltimore City.

• StateStat represents the extended application of the same basic principles to the management of all functions.

• Utilizing existing PINS (staff positions) and “off-the-shelf”software limits costs to taxpayers.

StateStatBackground

Page 4: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

4

StateStatImplementation

Febr

uary

2, 2

007

BayStat (Agriculture, Environment, Natural Resources & Planning)

General Services

Juvenile Services

Division of Correction

Labor, Licensing & Regulation

State Police

Human Resources

Health & Mental Hygiene

Apr

il 20

, 200

7

Mar

ch 2

3, 2

007

Apr

il 26

, 200

7

June

28,

200

7

May

10,

200

7

Oct

ober

19,

200

7

Aug

ust 1

0, 2

007

Dec

embe

r 13,

200

7

Housing & Community DevelopmentNov

embe

r 15,

200

7

Parole & Probation

Business & EconomicDevelopment

June

27,

200

8

Transit Administration

Febr

uary

15,

200

8

Highway Administration

June

13,

200

8

Aviation Administration

Sept

embe

r 23,

200

8

Motor Vehicle Administration

Janu

ary

27, 2

009

Page 5: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

5

StateStatImplementation

• Ensure most effective and efficient government services in a time of tight budgets.

• Guarantee best return on investment to taxpayers.• Pursue State objectives such as achieving Minority

Business Utilization goals and conserving energy.

Page 6: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

6

Participating agencies submit customized data templates on a bi-weekly basis to report on key performance indicators.

StateStatProcess

Page 7: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

7

Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed.

StateStatProcess

Police Communications Operators: Vacancy Rate, January 2007 to June 2009

17%16%

11%10% 9% 9%

7%5%

3%4%

6%8%

9% 9% 9% 9% 9%

5% 6%

9%

4% 5% 5%7% 7%

8% 9% 8%7%

5%

0%2%4%6%8%

10%12%14%16%18%

Jan-

07

Feb-

07

Mar

-07

Apr

-07

May

-07

Jun-

07

Jul-0

7

Aug

-07

Sep-

07

Oct

-07

Nov

-07

Dec

-07

Jan-

08

Feb-

08

Mar

-08

Apr

-08

May

-08

Jun-

08

Jul-0

8

Aug

-08

Sep-

08

Oct

-08

Nov

-08

Dec

-08

Jan-

09

Feb-

09

Mar

-09

Apr

-09

May

-09

Jun-

09

Page 8: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

8

Managers are required to report on critical service initiatives and questioned about agency performance.

Opportunities to improve coordination and cooperation are identified; strategies to achieve improvement are formulated.

StateStatProcess

Page 9: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

9

Digital maps are used to plot the locations of facilitiesthroughout the State.

StateStatProcess

Page 10: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

10

Each week a comprehensive executive briefing is prepared for each agency that highlights areas of concern.

StateStatProcess

Page 11: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

11

Build Tools for Public Safety:Maryland’s DNA database

The Division of Correction modified its protocols to ensure all eligible state prison inmates give DNA samples.

To address the number of un-sampled supervisees, The Division of Parole and Probation trained over 600 employees to collect DNA samples. These agents worked through a backlog of supervisees, collecting over 25,000 samples by March 2009.

Total DNA Samples collected by DPP, by month

129 235 1,653 4,024 6,326 8,776 11,296

12,385

13,329

13,966

14,969

15,400

16,161

17,05918,7

6020,0

6521,1

9522,0

9323,3

0423,8

2224,3

2524,6

3225,0

1325,0

96

0

5,000

10,000

15,000

20,000

25,000

30,000

Apr-07

May-07

Jun-07

Jul-07

Aug-07

Sep-07

Oct-07

Nov-07

Dec-07

Jan-08

Feb-08

Mar-08

Apr-08

May-08

Jun-08

Jul-08

Aug-08

Sep-08

Oct-08

Nov-08

Dec-08

Jan-09

Feb-09

Mar-09

Source: DPSCS

Page 12: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

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The State Police completely cleared the backlog of 24,300 DNA samples in December, 2007. Now, decades old cases are getting resolved as the DNA database becomes a functional tool for law enforcement.

In 2007, the State Police got 28% more “hits,”or matches to uploaded DNA samples in the CODIS database, than in 2006.

Build Tools for Public Safety:Maryland’s DNA database

In 2007, the State Police uploaded 376% more DNA samplesto the CODIS database than in 2006.

Samples Uploaded to CODIS and Hits from CODIS

14,341

80,167

1,481

563

-10,00020,00030,00040,00050,00060,00070,00080,00090,000

2003-2006 2007-2009-

500

1,000

1,500

Samples Uploaded Hits Source: MSP

Page 13: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

13

Department of Health and Mental Hygiene (DHMH)

StateStat initiated a system to track the monthly cost savings realized through DHMH’s Program Integrity Savings and then worked with DHMH to developlegislation for introduction during the 2008 and 2009 sessions to reduce waste, fraud, and abuse in the state’s Medicaid program and realize additional cost savings.

Program Integrity Savings

Program Integrity Savings, by fiscal year, FY 2006 through FY 2009

$13,418,102$17,529,000

$20,952,007

$27,660,880

$0$4,000,000$8,000,000

$12,000,000$16,000,000$20,000,000$24,000,000$28,000,000

FY 2006 FY 2007 FY 2008 FY 2009

Page 14: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

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In April of 2007 StateStat began to track the length of time youth were in DJS detention facilities awaiting placement. Historically, youth who waiting longer for placement were more violent and recidivated at higher rates. DJS significantly reduced the length of stay for youth pending placement and sustained this change.

DJS: Pending Placement

Total Pending Placement

33 26 26 22 21 25 26 32 31 22 20 27 24 29 19

149 141123 118 111

125 127 129 132 138151

167

133152

134

020406080

100120140160180

Jul-0

8

Aug

-08

Sep-

08

Oct

-08

Nov

-08

Dec

-08

Jan-

09

Feb-

09

Mar

-09

Apr

-09

May

-09

Jun-

09

Jul-0

9

Aug

-09

Sep-

09

Longer Than 3 months Total

Page 15: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

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Department of Public Safety and Correctional Services (DPSCS)

Reducing Overtime Expenditures

The Division of Correction saved $2.9 million dollars in overtime in the second half of fiscal year 2007 by closing the House of Correction. The Division projects it will save at least an additional $3 million in the next fiscal year.

DOC OT expenditures (dollars), by fiscal year, FY 2007 through FY 2009, FY 2010-projected

$39,186,012 $34,840,555$29,999,762

$23,354,753

$0

$10,000,000

$20,000,000

$30,000,000

$40,000,000

$50,000,000

FY 2007 FY 2008 FY 2009 FY 2010- projected

Page 16: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

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Cover crops are one of the most cost-effective and environmentally sustainable ways to reduce nutrient runoff, control soil erosion and protect water quality in the Chesapeake Bay and its tributaries.

Targeting

Cover Crops

128,638 238,674 187,479 238,839

$4,744,246$6,733,397

$10,714,778$7,616,982

050,000

100,000150,000200,000250,000300,000

2006 2007 2008 2009

Dol

lars

$0$2,000,000$4,000,000$6,000,000$8,000,000$10,000,000$12,000,000

Acr

es

Acres Planted Dollars Paid Source: MDA

Page 17: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

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Enforcement ActionsThe Maryland Department of the Environment instituted tougher penalties against polluters to increase enforcement activity at no additional cost to Maryland taxpayers.

MDE Enforcement Actions FY 1998-2009

$6.46m$3.97m

$2.25m$2.8m$1.63m$1.78m$1.5m$1.33m $2.32m$2.09m

$1.21m$1.15m

1,134 1,391 1,542 1,5412,311

1,8561,395

1,946 2,0112,699 2,901

977

$0$2,000,000$4,000,000$6,000,000$8,000,000

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 200901,0002,0003,0004,000

Penalty Amounts Enforcement Actions Taken Source: MDE

Page 18: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

18Governor Martin O’Malley

Page 19: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

19

For More StateStat

To learn more about Governor O’Malley’s StateStat Program, visit the State of Maryland’s website:

www.statestat.maryland.gov

The site includes additional background information, report links, and StateStat news stories.

Page 20: Governor Martin O’Malley · 2010. 6. 4. · 7 Data is carefully analyzed, performance trends are closely monitored, and strategies to achieve improved performance are developed

20Governor Martin O’Malley