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Rate Contract for Setting up of LAN

Government of Maharashtra

GOVERNMENT OF MAHARASHTRA

DIRECTORATE OF INFORMATION TECHNOLOGY

GENERAL ADMINISTRATION DEPARTMENT

7th

Floor, Mantralaya, Mumbai-400 032

2170/File/DIT/2011 Dated: Sept 23, 2011

To

1. M/s Orient Technologies Private Limited

49H, 2nd Floor, New Heaven,

Parsi Panchayat Road, Andheri (East)

Mumbai - 400069

Contact Person: Mr . Manish Mehta

Tel No: (022)67158888 | Cell No +91 9619768417 | Fax No: (022) 67158989.

[email protected]

2. M/s Spanco Ltd

2nd

Floor, Krishnan Bhuvan,

B S Deoshi Marg, Deoni

Mumbai- 400 088

Contact Person: Mr Pankaj Gadkari

Tel No: (022) 6716 5566 | Cell No +91 98673 99262 | Fax: + 91 22 6716 5599, [email protected]

Subject: Rate contract for setting up LANs at Govt of Maharashtra offices valid till September 30, 2012

Reference: Directorate of Information technology tender No: 2170/File/DIT/2011 for setting up of LANs

Dear Sir,

You are hereby informed that the rate quoted by you with reference to the above tender for

computer hardware & peripherals for the stores specified in Schedules annexed has been accepted for the

Maharashtra government rate contract.

Description of stores & prices are given in Schedule- A. The specifications of the stores are given in

Schedule- B. The terms & conditions as amended to date governing the rate contract is given in Schedule-C.

The rate contract and the scheduled annexed shall be sole repository of this rate contract transaction.

Schedules annexed

1. Schedule - A Description of stores & prices and details of dealers

2. Schedule - B Specification of stores

3. Schedule- C Terms & conditions of contract

Yours Sincerely,

-Sd-

Director – IT

GAD, Government of Maharashtra



Schedule A

Description of Stores & their Prices

Sr.No Product

Description

OEM Part Code OEM Part Code Rate

(Rs)

Active Components

Unmanaged Product

1. 24 port

10/100/1000

Switch

Dax DX-5024PG Digisol DG-GS1024 7,828

Managed Layer 2 Products

2. 24 port

10/100/1000

Dax DX-5024GS Digisol DG-GS4524

22,890

3. 24 port

10/100/1000

and 2 fibre

uplinks


22,890

4. 24 port

10/100/1000

with PoE and

no fibre

uplinks

Dax DX-5024GS-

POE

Digisol DG-GS4526P

39,485

5. 24 port

10/100/1000

with PoE and

2 fibre uplinks

Dax DX-5024GS-

POE

Digisol DG-GS4526P

39,485

6. 48 port

10/100/1000


37,100

7. 48 port

10/100/1000

and 2 fibre

uplinks


37,100

Layer 3 Switch

8. 10 Slot

Chassis with

18 port 1000

Base TX, 12

port 100 Base

FX, 1 port

1000 Base SX

and 1 port

1000 base LX

modules

Dax DX-0630P-AC

DX-0630P-

XMGT

DX-0630P-AC-

PWR

DX-065-

24SFP/12GT

DX-G-SFP-

100FX

DX-MGBIC-SX-

LC

DX-MGBIC-LX-

Digisol DG-CS7010, DG-

SA-RPS-7010AC,

DG-CS7000-MM,

DG-CS7000-

12GC12GX, DG-

CS7000-

12GC12GX, DG-

SA1030, DG-

SA1133

9,00,531



LC

9. 24 Port

Gigabit Layer

3 Switch

Dax DX-0524GT-

L3-AC

DX5005-RPS

Digisol DG-GS4826S

1,00,741

Routers

Primary Level Router

10. 1 LAN / 1

WAN Ports

Loaded with

Async / Sync

Serial

Interface card

and cable

Dax DX-1831F Digisol DG-ER1821AC, DG-

ER-RM2-1SAE

24,363

11. 2 LAN / 2

WAN Ports

Loaded with

2-Port Async /

Sync Serial

Interface card

and cable

Dax DX-1831F

RM2-1SAE

CAB-DB25FC-

S-V35MT

Digisol DG-ER1821AC, DG-

ER-RM2-1SAE, DG-

ER-RM2-1SAE

29,776

12. 2 LAN / 3

WAN Slots

Loaded with

2-Port Async /

Sync Serial

Interface card

and 1 ISDN

port with

cable

Dax DX-1831F

RM2-1SAE

CAB-DB25FC-

S-V35MT

RM2-1STA

Digisol DG-ER1821AC,DG-

ER-RM2-1SAE, DG-

ER-RM2-1SAE ,DG-

ER-RM2-1STA

35,639

WAN Interface Card for Primary Level Routers

13. 1- Port ISDN

Interface card

with cable.

Dax RM2-1STA

CAB-RJ11M

Digisol DG-ER-RM2-1STA

6,306

14. 2 - Port Async

/ Sync Serial

Interface card

with cable.

Dax RM2-1SAE

CAB-DB25FC-

S-V35MT

Digisol DG-ER-RM2-1SAE,

DG-ER-RM2-1SAE

15,465

Secondary Router

15. 2 LAN / 5

WAN Slots

Dax DX-3835-RPS Digisol DG-ER2824,DG-ER-

FAN-2A-01, DG-

ER-DDR333-1024S,

DG-ER-AD150-

1D002N, DG-ER-

IPSec, DG-ER-

AIM2-SEC150, DG-

ER-AD150-1D002N 1,20,857



16. 2 LAN / 7

WAN Slots

Dax DX-3885

IPSEC IOS

AD150-

1D002N

Digisol DG-ER3840, DG-

ER-FAN-3A-01,

DG-ER-DDR333-

1024S, DG-ER-

AD150-1D002N,

DG-ER-IPSec, DG-

ER-AIM2-SEC150,

DG-ER-AD150-

1D002N 2,10,892

WAN Interface Card for Secondary Level Routers

17. 4-Port Async /

Sync Serial

Interface card

with cable

Dax RM3B-4SAH

CAB-DB50M-

S-2DB44F

CAB-DB44M-

S-M34M

CAB-DB44M-

S-DB25M

Digisol DG-ER-RM3B-

4SAH

44,682

18. 4-Port ISDN

Interface card

with cable

Dax RM3B-4UH

CAB-RJ45M-

OPEN

Digisol DG-ER-RM3B-4UH

86,733

19. 2-Port

Channelized

E1 / PRI

Interface card

with cable

Dax RM3B-4CE1H

CAB-DB40M-

S-8BNCM

Digisol DG-ER-RM3B-

4CE1BH

1,13,973

20. 4-Port

Channelized

E1 / PRI

Interface card

with cable

Dax RM3B-4CE1H

CAB-DB40M-

S-8BNCM

Digisol DG-ER-RM3B-

4CE1BH

1,13,973

Passive Components

Racks

21. 19" 6U Wall

Mount rack

with the

necessary

accessories

WQ

WQ/6U.500D

Selrack 'NC98WM'

Wallmount Rack

6U / 550W / 450D

4,619

22. 19" 9U Wall

Mount rack

with the

necessary

accessories

WQ

WQ/ 9U. 500D

Selrack 'NC98WM'

Wallmount Rack

9U / 550W / 450D

4,911

23. 19"12U Wall

Mount rack

with the

necessary

WQ

WQ/ 12U

500D

Selrack 'NC98WM'

Wallmount Rack

12U / 550W /

450D 4,770



accessories

24. 19" 17U Floor

Mount rack

with

necessary

accessories

WQ WQ/ 17U

800W.800D

Selrack NC98FS' Floor

Standing Network

Rack 17U / 600W /

600D

10,285

25. 19" 22 U Floor

Mount rack

with

necessary

accessories

WQ

WQ/ 22U

800W.800D


Standing Network

Rack 22U / 600W /

600D

12,373

26. 19" 32 U Floor

Mount rack

with

necessary

accessories

WQ

WQ/ 32U

800W.800D


Standing Network

Rack 32U / 600W /

600D

23,227

27. 19" 42 U Floor

Mount rack

with

necessary

accessories

WQ

WQ/ 42U

800W.800D


Standing Network

Rack 42U / 600W /

600D

27,099

Accessories for Racks

28. Cable Managers WQ Selrack 0

29. Power strip keeping in mind maximum

active components to be placed in the

rack

WQ Selrack 0

30. Fan tray with Cooling Fans for the

appropriate racks

WQ Selrack 0

31. Hardware of the rack which includes

screws, bolts etc required for mounting

jack panels, cable managers and active

components

WQ Selrack 0

Transceivers

32. UTP to fiber

transceiver 1

Gbps with ST

Dax SM -DX-BU-S-

1GT/

LX-SM-20-

1310nm- AC-F

+DX-S21203

MM -DX-BU-S-

1GT/SX-MM-

500m-

1310nm-AC-F

+DX-N21203

Digilink DG-MC6022ST 7,100

33. UTP to firbre

transceiver 1

Gbps with SC

Dax SM -DX-BU-S-

1GT/

LX-SM-20-

Digilink DG-MC6022 7,100



1310nm-AC-F

MM-Dax DX-

BU-S-1GT/SX-

MM-500m-

1310nm-AC-F

Mini GBIC Transceivers

34. 100 Base FX-

SFP

transceivers

with LC

connector

mm

Dax DX-SFP-100FX-

MM-1310-LC-

2 – For Layer 2

DX-G-SFP-

100FX-MM-

1310-LC-2 for

Layer 3

Digilink DG-SA1030

5,418

35. 100 Base FX-

SFP

transceivers

with LC

connector sm

Dax DX-SFP-100FX-

SM-1310-LC-

20 For Layer 2

DX-G-SFP-

100FX-SM-

1310-LC-10

For Layer 3

Digilink DG-SA1133

5,565

36. 1000 Base SX-

transceivers

with LC

connector

mm

Dax DX-MGBIC-SX-

LC

Digilink DG-SA1030

5,245

37. 1000 Base LX-

transceivers

with LC

connector sm

Dax DX-MGBIC-LX-

LC-10

Digilink DG-SA1133

5,565

38. 1000 Base TX -

transceivers

for copper

Dax DX-MGBIC-GT Digilink DG-SA1230T

6,180

UTP Cables

39. CAT 6 UTP

Cable

Dax DX-C06300V Digilink DC6CAUTP4P3X 4,750

UTP Patch Cord

40. 3ft Dual

Ended

Mounting

Cord

Dax DX-C06001 Digilink DC6PCURJ01BLM

92

41. 7ft Dual

Ended

Mounting

Cord


104

42. 9ft Dual

Ended


140



Mounting

Cord

Information Outlets

43. Single port

British style

face plate

Dax DX-AFPS001 Digilink DCXIOFPSXXXX

46

44. Dual Port

British style

face plate

Dax DX-AFPS002 Digilink DCXIOFPDXXXX

50

45. Surface

mount box –

Single

Dax DX-BB001 Digilink DCBACKBOX2M

20

46. Surface

mount box –

Dual

Dax DX-BB001 Digilink DCBACKBOX2M

20

47. CAT 6 RJ 45

Information

Outlet

Dax DX-M06001 Digilink DC6KYSTU-WT

120

48. RJ 45 Male

Connectors

Dax DX-CRJ45 Digilink DCEJRJ45X100

6

Jack Panel and Accessories

49. Horizontal

cable manger

WQ Digilink DCXHCM19XX-1U

165

50. 24 Port, Cat 6

Jack Panel

Dax DX-PPS6024 Digilink DC6PP24UKY1U

3,508

51. 48 Port, Cat 6

Jack Panel

Dax DX-PPS6024 X

2

Digilink DC6PP48UKY2U

5,790

Fiber Cable

52. 4 Core

outdoor

armored cable

– mm

Dax DX-N10061 Digilink DFCAO51GCT04

43

53. 4 Core

outdoor

armored cable

– sm

Dax DX-S10061 Digilink DFCAO09GCT04

38

54. 6 Core

outdoor

armored cable

– mm


45

55. 6 Core

outdoor

armored cable

– sm


40

56. 12 core

outdoor


93



armored cable

– mm

57. 12 core

outdoor

armored cable

– sm


46

58. 6 core indoor

cable mm

Dax DX-N10062 Digilink DFCAO51GLN06

79

59. 6 core OM3

multi mode

cable for 10 G

connectivity

Dax DX-N10061+ Digilink DFCAO51GCT06

79

Fiber Patch Cords

60. SC-SC Duplex

patch cord

(mm) - 3 mtrs.

Dax DX-N21103 Digilink DFPCD4SCSC03

936

61. SC-SC Duplex

Patch cord

(SM) - 3 mtrs.

Dax DX-S21103 Digilink DFPCD1SCSC03

936

62. ST-SC Duplex

Patch cord

(SM) - 3 mtrs.

Dax DX-S21203 Digilink DFPCD1STSC03

936

63. SC -LC Duplex

Patch cord,

(mm) - 3mtr

Dax DX-N21403 Digilink DFPCD4LCSC03

936

64. SC -LC Duplex

Patch cord,

(sm) - 3mtr

Dax DX-S21403 Digilink DFPCD1LCSC03

936

Fiber Connectors with Epoxy

65. LC Connector

– MM

Dax DX-CM0401 Digilink DFCOLCXMPR20

192

66. SC Connector-

MM

Dax DX-CM0101 Digilink DFCOSCXMPR09

134

67. LC Connector-

SM

Dax DX-CS0401 Digilink DFCOLCXSPR20

220

68. SC Connector-

SM

Dax DX-CS0101 Digilink DFCOSCXSPR09

168

LIU Wall Mount Type

69. 12 Port,

unloaded ,

with side door

Dax DX-F00101 Digilink DFBOX12WXXXX

1,612

70. 24 Port,

unloaded,

with side door

Dax DX-F00101 Digilink DFBOX24WXXXX

1,612

71. 12 port

loaded with

Dax SM: DX-

FDU12S04

Digilink DFBOX12WXXXX,

DFPNLSC06X, 3,224



couplers MM: DX-

FDU12M04

DFADSCTYPXPM

72. 6 Port adapter

plate loaded

with LC (mm)

couplers

Dax DX-P10412 +

DX-AM0402 #

3

Digilink DFPNLLC06X,

DFADLCTYPDPM

722

73. 6 Port adapter

plate loaded

with LC (sm)

couplers

Dax DX-P10412 +

DX-AS0402 # 3


DFADLCTYPDZS

722

74. 6 Port adapter

plate loaded

with SC (mm)

couplers

Dax DX-P10112 +

DX-AM0102 #

3

Digilink DFPNLSC06X,

DFADSCTYPXPM

400

75. 6 Port adapter

plate loaded

with SC (sm)

couplers

Dax DX-P10112 +

DX-AS0102 # 3


DFADSCTYPXZS

400

76. Grounding kit Dax Digilink 0

LIU Rack Mount Type

77. 12 Port patch

panel loaded

with LC

couplers

Dax SM: DX-

FDU12S04

MM: DX-

FDU12M04

Digilink DFBOX12RXXXX,

DFPNLLC06X,

DFADLCTYPDPM

3,224

78. 24 Port patch

panel loaded

with LC

couplers

Dax SM: DX-

FDU24S04

MM: DX-

FDU24M04


DFPNLLC06X,

DFADLCTYPDPM

4,127

79. 12 Port patch

panel loaded

with SC

couplers

Dax SM: DX-

FDU12S01

MM: DX-

FDU12M01


DFPNLSC06X,

DFADSCTYPXPM

3,224

80. 24 Port patch

panel loaded

with SC

couplers

Dax SM: DX-

FDU24S01

MM: DX-

FDU24M01


DFPNLSC06X,

DFADSCTYPXPM

4,127

81. 12 port

unloaded

Dax DX-F00101 Digilink DFBOX12RXXXX

1,676

82. 24 port,

unloaded

enclosure


1,676

83. 48 port,

unloaded

enclosure


3,353

84. 6 Port adapter Dax DX-P10412 + Digilink DFPNLLC06X, 722



plate with LC

(mm) couplers

DX-AM0402 #

3

DFADLCTYPDPM

85. 6 Port adapter

plate with LC

(sm) couplers

Dax DX-P10412 +

DX-AS0402 # 3


DFADLCTYPDZS

722

86. 6 Port adapter

plate with SC

(mm) couplers

Dax DX-P10112 +

DX-AM0102 #

3


DFADSCTYPXPM

400

87. 6 Port adapter

plate with SC

(sm) couplers

Dax DX-P10112 +

DX-AS0102 # 3


DFADSCTYPXZS

400

Others

88. E1 Converter Dax DX-4011XE-AC Loaded with

(Optional G.703 to V.35 module)

DX-4011-INT-v.35 or (Optional G.703 to

Ethernet module)

DX-4011-INT-ETH

28,633

89. 1 KVA Sine

Wave Inverter

APC

Uniline

AP 1000 SWL

Leo power

Megatech Sohomate mini

1KVA

43,305

Labor and other services

90. Digging and refilling of tar road 90

91. Digging and refilling of concrete road 90

92. Digging and refilling of soft soil 60

93. ISI mark 11/2 inch GI pipe 160

94. 1" PVC Conduit with necessary fixtures 12.65

95. 1.5" PVC Conduit with necessary fixtures 16

96. 25 mm Casing Caping 16.95

97. 32 mm Casing Caping 27

98. 25 mm Flexible Pipe 18

99. 32 mm Flexible Pipe 27

100. Construction of Inspection Chamber of size 4'x3'x2'(lxb xh) 3000

Sr. No Name of Vendor Name of the OEM

1. M/s Orient Technologies Private Limited Dax,

WQ,

APC

2. M/s Spanco Ltd Digisol,

Selrack,

Digilink,

Megatech



Schedule B

Specifications of the Stores

Unmanaged Switch

Make : Dax / Digisol

• 24 auto sensing 10/100/1000 Ethernet ports

• All ports to have 10/100/1000 Base-Tx / RJ45 Media Interface

• Ethernet Switching features like, store and forward; Full and Half duplex auto

negotiation;

• LED Indicators which spot faults and check status of individual ports

• Automatic Sensing of link speed, duplex mode ad cable type

• 802.3X congestion control

• Accessories like Power cord, User guide etc to be supplied with the switch

• Warranty Certificate

Managed Switch

24 port 10/100/1000 with PoE and 2 fibre uplinks


• 24 10/100/1000 Base-TX Ethernet ports and extra 2 nos 1000Base-SX/LX ports

(shared or combo)

• Should support 802.3af POE on all 24 1000Base Tx ports.

• Should supply 15.4W on all the 24 ports

• All ports can auto-negotiate between 10Mbps/ 100Mbps/ 1000Mbps, half-duplex or

full duplex and flow control for half-duplex ports.

• Support 8K MAC address.

• 32 Gbps or more Switching fabric capacity

• Packet Forwarding Rate should be 35.0 Mpps

• The switch must support Port Mirroring, Port Trunking and 802.3ad LACP Link

Aggregation port trunks to allow creation of Ethernet channeling with other devices

• Support IEEE 802.3x flow control for full-duplex mode ports.



• Support 802.1D Spanning Tree Protocol(STP), 802.1S, 802.1w, Rate Limiting, 802.1Q

VLAN encapsulation, Up to 255 VLANs per switch and up to 4000 VLAN Ids

• Support IGMP v1, v2 and v3 snooping

• 802.1p Priority Queues, port mirroring, DiffServ

• Support based on 802.1p priority bits with at least 8 queues

• DHCP support & DHCP snooping /relay/optional 82/server support

• Shaped Round Robin (SRR) or WRR scheduling support.

• Support for Strict priority queuing & Sflow

• Support for IPv6 ready features with dual stack

Access control

• Support port security

• Support 802.1x (Port based network access control).

• Support for MAC filtering.

• Should support TACACS+ and RADIUS authentication

VLAN

• Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN

• The switch must support dynamic VLAN Registration or equivalent

Protocol and Traffic

• Network Time Protocol or equivalent Simple Network Time Protocol support

• Switch should support traffic segmentation

• Traffic classification should be based on user-definable application types: TOS, DSCP,

Port based, TCP/UDP port number

Management

• Switch needs to have RS-232 console port for management via a console terminal or

PC

• Must have support SNMP v1, v2 and v3.

• Should support 4 Groups of RMON

• Should have accessibility using Telnet, SSH, Console access, easier software upgrade

through network using TFTP etc. Configuration management through CLI, GUI based

software utility and using web interface



24 port 10/100/1000 with PoE and no fibre uplinks


• 24 10/100/1000 Base-TX Ethernet ports

• Should support 802.3af POE on all 24 1000Base Tx ports.

• Should supply 15.4W on all the 24 ports


















Access control





VLAN










Management


PC






24 port 10/100/1000 and 2 fibre uplinks


• 24 10/100/1000 Base-TX Ethernet ports and extra 2 nos 1000Base-SX/LX (shared or

combo)

• All ports can auto-negotiate between 10Mbps /100Mbps/ 1000Mbps, half-duplex or



















Access control





VLAN








Management


PC






24 port 10/100/1000






















Access control





VLAN








Management


PC








48 port 10/100/1000 and 2 fibre uplinks


• 48 10/100/1000 Base-TX Ethernet ports and extra 2 nos 1000Base-SX/LX ports

(shared or combo)

• All ports can auto-negotiate between 10Mbps /100Mbps/ 1000Mbps, half-duplex or

















Access control







VLAN








Management


PC






48 port 10/100/1000






















Access control





VLAN








Management


PC






Layer 3 Switch

Chassis based Layer 3 Switch




General Architecture

• Should have redundant power supply

• Should be Chassis based Design

• Ethernet, Fast Ethernet, Gigabit support

• Should have redundant processing engine, There should not be any impact on the

performance in the event of active processing engine failure

• Should have redundant FAN tray and Hot Swappable Fan tray.

• N+1 / 1+1 Redundant Power Supply from day one

• Hot Swap ability on all modules and Power Supply

Interface requirement

• The switch should have minimum of 18 # 10/100/1000T ports, 12 # 100 TX ports, 1 #

1000SX, 1 # 1000LX.

• Chassis should support be a 10 slot model for loading the above mentioned modules

with minimum4 free slots.

Performance

• Forwarding rate should be scalable to 350 mpps

• Switch should support 100 Gbps of Switching capacity and 1Tb for Switching

Backplane Bandwidth

• Should have hardware based unicast, multicast and broadcast suppression.

• Should support Hot-swappable power supplies and switching modules

• Should have minimum 4000 active VLANs

Memory Requirement

• Flash memory: The bidder should provide adequate memory to accommodate all OS

features required at present or in future.

• DRAM: The memory proposed for all switches should satisfy the performance

requirement and should be upgradeable for future needs.

Layer 3 Features

• Hot Standby Routing Protocol/VRRP v3

• Static IP routing

• IP routing protocols



• Open Shortest Path First (OSPF), OSPF v3

• Routing Information Protocol, RIP v1/v2, RIP ng for IPv6

• Border Gateway Protocol Version 4 & OFPF v1, v2, and v3 for IPv6

• PIM Sparse Mode, PIM-DM , PIM-SSM, DVMRP

• IGMP v1, v2, and v3

• IPv4 and IPv6 support in hardware, providing wire-rate forwarding for IPv6 networks.

• Internet Control Message Protocol (ICMP) support


• Should support 802.1D, 1S, 1W

• Prioritization support

• IPv6 routing support shall be provided as and when GoM decides to migrate or by

2008, which ever is earlier.

• Per-port broadcast, multicast, and unicast storm control to prevent faulty end

stations from degrading overall systems performance.

• Should support IEEE 802.3 ad Link aggregation and port trunking across line cards

• Additional features: QoS, Rate limiting

• Simple Network Time Protocol support

• Multicast filtering per port/ VLAN should be supported


• Traffic classification should be based on user-definable application types: TOS,

• DSCP, Port based, TCP/UDP port number

Access control


• Support 802.1x port-based and MAC-based access control and authentication

• MAC address notification support which allows for notification or new users added

or removed / or Displaying the MAC address information in the MAC – address table

• Standard and extended ACLs security

• Secure Shell (SSH) Protocol, and Simple Network Management Protocol Version 3

(SNMPv3) to provide network security by encrypting administrator traffic during

Telnet and SNMP sessions.

• ARP Inspection or IP spoofing



• DHCP Server, Relay, DHCP snooping, option 82

VLAN

• Support 802.1Q Tagged VLAN and port based

• The switch must support 802.1Q

• The switch must be able to take an IP from the DHCP server

Management


PC

• Must have support SNMP v1, v2 and v3

• CLI management support.

24 Port Gigabit Layer 3 Switch


General Architecture

• Should have redundant power supply

• Should be Modular based Design, Rack Mountable

• Should have 1 U based architecture

• Should support hardware stacking or IP clustering with separate stacking ports and

should support hardware stacking of at least 8 units

Interface requirement

• The switch should have minimum of 24 X 10/100/1000T Gigabit Ethernet ports, 4 X

SFP Transceiver slots

• Switch should support additional 2 X 10G open slot and the 10 G and SFP ports

should be operable simultaneously

• Transceiver slots should support both SX and LX interfaces

Performance

• Forwarding rate should be scalable to 95 Mpps

• Switch should support 128 Gbps of Switching capacity

Memory Requirement

• Flash memory: The bidder should provide adequate memory to accommodate all OS

features required at present or in future.



• DRAM: The memory proposed for all switches should satisfy the performance

requirement and should be upgradeable for future needs.

Layer 3 Features

• Hot Standby Routing Protocol/VRRP v3

• Static IP routing

• IP routing protocols

• MLD v1/v2

• IPv4 and IPv6 routing

• Open Shortest Path First

• Routing Information Protocol

• PIM Sparse Mode, DVMRP

• IGMP v1, v2, and v3

• Internet Control Message Protocol (ICMP) support


• Should support 802.1D, 1S, 1W

• Should support 802.1P prioritization support

• Should support link aggregation IEEE 802.3ad

• Per-port broadcast, multicast, and unicast storm control to prevent faulty end

stations from degrading overall systems performance.

• Additional features: QoS, Rate limiting

• Simple Network Time Protocol support

• Multicast filtering per port/ VLAN should be supported

• Switch should support traffic segmentation. Traffic classification should be based on

user-definable application types: TOS, DSCP, Port based, TCP/UDP port number

Access control


• Support 802.1x port-based and MAC-based access control and authentication

• MAC address notification support which allows for notification or new users added

or removed / or Displaying the MAC address information in the MAC – address table

• Standard and extended ACLs security



• Secure Shell (SSH) Protocol, and Simple Network Management Protocol Version 3

(SNMPv3) to provide network security by encrypting administrator traffic during

Telnet and SNMP sessions.

• ARP Inspection or IP spoofing

VLAN

• Support 802.1Q Tagged VLAN and port based

• The switch must support 802.1Q

• The switch must be able to take an IP from the DHCP server

Management


PC

• Must have support SNMP v1,v2 and v3

• CLI management support

• Telnet Management

Router

Primary Level Router


• The router should have minimum one sync/async port for connectivity to Internet /

other DIT offices. The sync / async port should support data rates of up-to 128Kbps

in sync mode

• Should have basic ISDN interface

• Should have support for TCP/IP, PPP, X.25, ISDN, Frame relay and HDLC

Protocols

• Should support VPN

• Should have support for integration of data and voice services

• Routing protocols of RIP, OSPF, and BGP.

• Should be SNMP manageable



Secondary Level Router


Other than above-mentioned features, the secondary level router should also have the

following;

• Should deliver multiple IP services over a flexible combination of interfaces

• The router should be scalable

• For each slot multiple modules should be available

• Traffic Control and Filtering features for flexible user control policies

• Bandwidth on demand for cost effective connection performance

enhancement

• Remote access features

• Redundancy in terms of Power supply

• Router should confirm the support of VRRP / HSRP Protocol

Security features;

• Md5 encryption for routing protocol

• RADIUS Authentication

• Management Access policy

• IPSec / Encryption

• L2TP

Should provide QOS with following features;

• RSVP

• Priority Queuing

• Policy based routing

• Traffic shaping

• Bandwidth Reservation / Committed Information Rate

Note: All the routers need to support transfer speed of 64k, 128k, 2mbps.



Cabling System

Make : Dax / Digilink

• The Individual Active and Passive components can be from different OEMs but

should be compatible so as to warranty the performance of the channel

• The Cabling System should meet the specifications prescribed in ANSI/EIA/TIA

568C.2, ISO and EN 50173 standards

• The Cabling System should be certified by EIA /TIA for compliance of EIA/TIA for

ECAT 6 standards:

• The Fiber standard should be ITU-T-G652.D. The Multimode 50/125 um should

support TIA/EIA 568B.3.1 and the single mode fiber should support TIA/ EIA 568B.3

and TELCORDIA's GR-20

• The OEM must provide any one of these certificates like UL, ETL or 3P Certificate for

the copper cable

• All the accessories used for copper cable laying, termination and underground fiber

should be ISI certified material.

• In case of a fiber link, necessary inspection chambers need to be constructed at

required distances. Construction of Inspection Chamber of size 4'x3'x2'(length x

breadth x height).

• In case where the existing channels, trenches underground are being used, they

should be checked for high-tension wires before laying the fiber cable.

• For copper cable measurements, the distance shown in the reports of the test meter

used will be considered. However for Fiber the physical length will be measured.

• Racks that hold all the components should be dressed properly so that no cables,

patch cords hang out and create a wire mesh. Use of cable ties and trays is

recommended

• Cable links should be numbered using ferrules and nodal terminations be marked

with permanent markers using labels

• For sites with less than 50 connects, one administrative room should be created. The

Constructed Office Space only will provided by the Indentor and the vendor should

ensure that all active components are accommodated in one rack



E1 Converter

Make : Dax

• Shall be a modular Interface converter with G.703 fixed at one end and modular slot

at another end to support Ethernet or serial V.35 module

• Shall support standards including ITU-T G.703, G.704, G.732, G.736, G.812, G.813,

I.431 and CRC-4 insertion

• Shall support Balanced interface at 120 Ohm on RJ45 connector, DTE and

Unbalanced interface at 75 Ohm on BNC connectors

• Shall support Jitter performance: ITU-T G.823, G.825

• Shall support Nominal line data rate: 2048 kbps, E1 or FE1

• Shall support Transmit level: 0dBm

• Shall support Line code of Line code: HDB3, AMI (short haul mode only)

• Shall support Performance monitoring: G.704 CRC-4

• Shall support DCE data mode at the modular interface

• Shall support modular interfaces including V.35, V.36, X.21, RS-530, RS-232

• Shall support 10Base-T interface: IP router 2M

• The speed shall be Nx64 kbps (N=1..32) or 2 Mbps depending on the interface.

• Shall support five types of clocking scheme including Free run, Slave to network,

Transparent, Mixed mode and fallback to other clock source in case of absence

• Shall be manageable converters

• Shall support test loops including Analogue Loop, Digital Loop, Remote Digital Loop

and Error test generator: 215-1

• Shall support LED indicators for diagnosis.

I KVA SINE WAVE INVERTER WITH 4 Hrs BACKUP

Make : APC Uniline / Megatech

• The Sine Wave Inverters conforming to IS: 13314/1992 (reaffirmed 2003) with PWM

technology should be provided.

• Switching device shall be MOSFET or IGBT

• Switching frequency should be more than 50 Hz

• Single phase AC input voltage 120 to 260V, 50Hz Single Phase AC.



• Single phase AC rated output voltage of 230 V. The variation in output voltage from

No-load to Full load expressed as percentages of the no-load voltage should not

exceed +/- 5 % over +10% and -20% variation of the rated D.C. input voltage. The

frequency of the output voltage shall be 50 Hz +/- 3%.

• The total harmonic distortion shall be less than 5%

• The Efficiency (at rated output voltage and frequency) should be a minimum of 85%

• The Inverter shall withstand 10% overload for at least 10 minutes.

• Protections against the following should be provided

• Input voltage goes outside the range 120 to 260 Volts the system shall switch

over to Inverter mode.

• Over voltage, short circuit, and overload at Inverter output terminals.

• Battery reverses polarity.

• Protection against over discharge : The load shall be cut-off as soon as the

voltage of battery terminal falls below

� 10.5 V for 12V and

� 21 V for 24V Battery system.

• The Inverter shall incorporate an arrangement for automatic changeover of load

from mains supply to the inverter AC Output in case of failure of mains supply

• Inverter should have surge protection also.

• The indicators for Mains presence, Battery charging, Inverter or Main mode &

Battery low shall be provided

• The Battery Bank should be 12 Volts Lead Acid Battery of any of the following

reputed makes Exide/ AMCO/Yuasa/ Prestolite/ Kirloskar/ Amar Raja

• The Type Test certificates from any Govt. Laboratory should be submitted

• It shall be housed in rugged enclosure made of M.S.sheet of 1.2 mm(Min) thickness

aesthetically finished, duly pretreated and powder coated.

• The trolley should be of ABS material of 2.5 mm or higher thickness closed type duly

ventilated to house the batteries and with control unit kept on the top



Schedule C

Terms & Conditions of Contract

1. DEFINITIONS

In this document, the following terms shall be interpreted as indicated:

a) “The Rate Contract” means the agreement entered into between the Purchaser

and the Supplier, as recorded in the Contract Form signed by the parties,

including all the attachments and appendices thereto and all documents

incorporated by reference therein.

b) “The Contract Price” means the price payable to the supplier under the

contract for the full and proper performance of its contractual obligations.

c) “The Goods” means all the hardware / networking equipment, machinery

and/or other materials which the supplier is required to supply to the

purchaser under the contract.

d) “Services” means services ancillary to the supply of the Goods, such as

transportation and insurance and any other incidental services, such as

installation, commissioning, technical assistance, training and other obligations

of the Supplier covered under the Contract.

e) “The Indenter” means the organization purchasing the Goods.

f) “The Purchaser” means The Director & Member Secretary SETU Maharashtra

of Information Technology, Government of Maharashtra.

g) “The Supplier”/ “SI” means the individual or firm supplying the Goods and

Services under this Contract.

h) “Day” means a working day.

2. VALIDITY OF RATE CONTRACT

The contract will be valid for a period of One year from the date of signing of the contract.

3. LOCATIONS FOR SUPPLY OF GOODS AND SERVICE

The Goods and Services under this contract shall be supplied and commissioned in any or all

the offices under the Government of Maharashtra. The Supplier shall adhere to all the

technical as well as commercial terms irrespective of the location of the site.

4. SOURCES OF FUNDS

The Purchase Order for the equipment will be placed by the respective offices under the

State Government (The Indenter) where the Goods are to be supplied and installed or

Services provided. The Indenter will be responsible for making the payments for the Goods

supplied or Services rendered.

5. QUALITY OF GOODS AND SERVICES

5.1. The goods supplied under the contract shall be of the make and

specifications as indicated in the Annexure 1. The Goods will conform to the



standards mentioned in the technical specifications of the related products

and submitted along with the Bid.

5.2. In case one or some Goods are discontinued, Goods shall replace the same

with equivalent or higher specification at the same price as in the rate

contract. The decision of the Purchaser whether the Goods are equivalent or

of higher specifications shall be final and binding on the Supplier.

5.3. The Goods must conform to the highest quality and standard. The Supplier as

well as the Manufacturer shall guarantee that the Goods delivered to the

Indenter are brand new. In case of software, the Supplier should guarantee

that the software supplied to the Indenter is licensed and legally obtained. All

Goods must be supplied with their original and complete printed

documentation.

5.4. Consistency must be maintained for the entire lot of the Goods ordered. All

the required quantity of an item in schedule of requirement must be of the

same brand and same model number. Part numbers also must be same for all

pieces of an item. The Supplier should not substitute any internal

components or subsystems of the Goods by similar items from a different

Manufacturer.

5.5. The supplier shall be responsible for liaisoning with MSWAN operator,

bandwidth provider for the required WAN connectivity.

6. PARAMETERS OF SITE DESIGN AND QUALITY OF WORK:

The Supplier will be responsible to design and layout of the proposed LAN:

• Supplier should take into consideration the MSWAN architecture and the

specification of installed equipments.

• All the offices within 500 meters of the central control room/server need to

be considered in the design. The Supplier will also indicate the distances of

other offices beyond the distance of 500 meters and suggest suitable means

of connecting these offices through Leased Lines or other methods.

• The security gate / Entry gate of the campus shall also be considered while

designing the site.

• Future expansion of around 20% shall be provided for in the design.

• The Network Administration location needs to be suggested in each of the

premises. This usually will be the control/server room.

• Copper (UTP) cable should be considered for all premise / indoor

requirements and fiber cable for external use. However in case of offices with

more than hundred connects in a wide spread or multi floored office, fiber

may be considered for backbone connectivity (connectivity between the

floors).

• For all the locations, which require connectivity between buildings, usually

outdoor/armored fiber cable should be used. For all locations within a

building/premise, only indoor fiber should be used. In case of a possibility of

rodents cutting fiber cable, armored rodent resistant cable should be used

even for internal purpose.



• Copper cables should be routed through casing capping, or conduits.

Wherever cable paths are provided in the furniture, they should be used.

• Outdoor Fiber cable should be routed as follows:

� Under hard/soft soil the fiber should be passed through ISI marked

PVC pipe.

� For fiber being laid under less traffic road (road within campus) should

be passed through ISI mark GI pipes.

� For fiber being laid under heavy traffic road, (public roads) should be

passed through ISI mark GI pipe, which in turn should be passed

through Hume pipe.

� Inspection chambers of 4’x3’x2’ (l x b x h) be provided as required.

� At every entry of fiber cable into a building a ramp of 1’x3’ should be

constructed.

• Indoor fiber should be passed through PVC conduit

• All passive components should be of the same make as specified in the

tender document.

• The vendor shall label all cables, cords, and distribution frames and

information outlets.

• Level 2 testers like micro test scanner, fluke meter etc should be used and

two ways testing for each link of copper and fiber should be done.

• For purpose of measurement of final cable length of copper cable, the testing

results from the electronic cable tester will be final. However fiber length will

be measured physically.

• The cabling system proposed should meet the specifications as prescribed in

ANSI/EIA/TIA 568-C.2, ISO and EN standards.

• The cabling solution should be flexible and capable of including new facilities

or technologies, as they become required or available.

• Unmanaged switches should be used only where the number of connects is

restricted to less than 12 connect and future expansion is also not possible.

Managed switches should be used at all locations where the current number

of connects is more than 12 connects. Also at offices where external fiber is

required to be used, only managed switches are suggested irrespective of the

number of connects.

• Media Converters should not be used along with switches for connectivity

between buildings.

• Racks used in the network for terminating the passive (cable and Jack panel)

and active components (switches) shall be of the following.

• Standard for Size: IS 9606 – 1980

• Standard for specifications of Electroplated Coatings of

Zinc on Iron and Steel Powder Coatings: IS 1573



• Standard for Steel sheet (Hot Rolled low, medium and high

tensile structural steel): IS 2062

• Standard for Ready Mixed Paint: IS 2074

• Specification for Air Drying, Red Oxide Zinc Chrome,

Priming: DIN : 41494, IEC 60297

• Vertical and horizontal cable trays shall be used to assure neat and well-

dressed rack.

• Proper earthing of the racks shall be done

• Dust covers need to be provided for unutilized ports of the faceplate.

7. APPROVAL OF DESIGN

The purchaser and or Indenter reserves the right to approve the design with any

modifications that it may deem necessary. The Supplier shall assist the Indenter and or

Purchaser in carrying out such modifications in the design till it is finally approved.

8. DELIVERY SCHEDULE:

The following delivery schedule shall be strictly adhered to:

• Submission and Approval of Design & Bill of material:

Within 15 days from the date of receiving the enquiry.

• Delivery, Installation and commissioning of the network

Delivery of material may be done in two parts. Passive components

and the necessary equipment for its installation must be delivered

within 3-4weeks. The active components for the same can be

delivered within 4-6 weeks from the date of placing of the Purchase

order. The Installation and Commissioning of the network must be

completed within 8 weeks.

• Establishing Connectivity with MSWAN

The Supplier should co-ordinate with the MSWAN bandwidth service

provider and the MSWAN operator and should ensure that the

connectivity to MSWAN is established within 8 weeks. In the event of

delay in provisioning of MSWAN connectivity on part of the MSWAN

bandwidth service provider and the MSWAN operator, the same

should be informed to the Indenter or Purchaser. If there is a delay in

provisioning of MSWAN connectivity due to such reasons, the SI

should be eligible for 100 % of the payment after 6 months from the

date of placing of order

• Training & Acceptance test



The Indenter & Supplier should ensure that the Training for at least 2

representatives from a location and the acceptance test should be

completed within 2 weeks from the date of intimation of

commissioning of the sites to the Supplier by the Indenter. In case

LAN had to be setup at multiple offices, the Indenter should arrange

the Training at a central office where the representatives from each

location could undergo the training.

9. PACKING

The supplier will be required to make separate packages for each Indenter. Each package

will be marked on three sides with proper paint/indelible ink, the following:

1. Project

2. Purchase order number

3. Supplier’s Name and

4. Packing list

10. DOCUMENTATION ON DELIVERY OF GOODS

Delivery of the Goods shall be made by the Supplier at the address mentioned in the

purchase order of the Indenter. The documents to be furnished by the Supplier along with

the products will be as follows:

1. Four copies of the supplier invoice showing goods description, quantity, unit

price, and total amount;

2. Product literature, manuals, brochures etc

Goods will not be accepted without the above documents.

11. INSTALLATIONS AND COMMISSIONING:

Installation of all ordered equipment including active components and configuring of all

network equipment shall be the responsibility of the Supplier.

12. TECHNICAL DOCUMENTATION AFTER INSTALLATION

The Supplier shall submit the following documentation after installation of the equipment

� Site diagram showing exact location of connects, placement of racks and

active components.

� Bill of Material used for the site.

� Number of data connects which are active and those, which are not.

� IP addressing scheme (The MSWAN IP scheme to be considered in case WAN

connectivity is applicable)

� Warranty certificate indicating 5 year’s warranty from the Principal supplier

for Active Components.

� 15 years warranty certificate for the Passive Components from the principle

company.



� Contact details of the contractors nearest office to the site.

13. TRAINING

The Supplier shall provide user training for duration of one day to at least 2 representatives

of the Indenter. The Indenter shall have the option to increase the number of persons to be

trained as long as the total duration does not exceed the above period of one day, or is

mutually agreed between the Supplier and the Indenter. The training should cover the

following:

� Basics of Local Area Networking

� Structured Cabling Overview

� Overview of Networking Components

� Overview of IP addressing and machine Naming Convention

� Simple LAN troubleshooting

14. INSPECTIONS AND TESTS

The Inspection would be carried out on the premises of the indenter or at the point of

delivery and the following tests would be carried out. Should any inspected or tested

goods fail to conform, the Indenter or the Purchaser may reject the goods and the

Supplier shall either replace the rejected goods or make necessary alterations free of

cost to the Indenter / Purchaser.

14.1. Packaging – The packaging of equipments delivered would be inspected.

Every equipments ordered should have been individually packaged using

custom boxes or crates so as to prevent any physical damage during shipping

and handling and guaranteeing the Indenter a fully operational unit.

14.2. Physical Inspection –To ensure quality, all equipment would be physically

inspected for any damage, missing parts, or unacceptable physical

appearance by the Indenter or the purchaser or both.

14.3. Detailed Verification – The Part numbers and serial numbers would be

verified against delivery chalans provided. Other known characteristics would

be verified by inspecting hallmarks, holograms, trademarks and

manufacturing characteristics relative to each respective brand.

15. ACCEPTANCE TESTS

The Supplier in the presence of Indenter will conduct acceptance test at the site. It should

be ensured by the Indenter & supplier that the acceptance test is completed within 2 weeks

from the date of intimation of commissioning of the sites to the Supplier by the Indenter.

The site commissioning includes the installation of active & passive components and

establishing the horizontal connectivity with MSWAN if required. A penalty upto 5% of the

order value may be deducted if training & acceptance test is not carried out within 2 weeks

of commissioning of the sites due to reasons attributable to the supplier.

The acceptance test will involve demonstration of trouble free operation of the Local Area

Network along with the integration of hardware like computers, network printers, servers



etc. This shall be apart from physical verification and testing. No additional charges shall be

payable by the Indenter for such integration and carrying out these acceptance tests.

In cases where the LANs across various offices of the Indenter would be connected to the

MSWAN as Horizontal offices the Supplier would also demonstrate the integration of all the

different LANs from a central office of the Indenter. However, if such integration has not

been possible within 6 months from the date of issuing work order, due to the delay on part

of the MSWAN operator or the Bandwidth Service provider the payment due to the Supplier

should not be withheld.

16. COMPLETENESS OF CONTRACT

The contract will be deemed as incomplete if any component of the network devices or any

documentation / media relating thereto is not delivered, or is delivered but not installed

and /or not operational, or not integrated or not acceptable to the Indenter after

acceptance testing / examination.

In such an event, the supply and installation will be termed as incomplete and it will not be

accepted and the warranty period will not commence. The goods will be accepted after

complete commission and satisfactory functioning of equipment for a minimum period of 10

days. The Warranty period will commence only on acceptance (based on acceptance test) of

equipment by the Indenter.

17. DELAYS IN THE SUPPLIER’S PERFORMANCE

Delivery of the goods and performance of the services shall be made by the Supplier in

accordance with the time schedule specified in Para 8 of the Conditions of Contract.

If any time during performance of the contract, the Supplier should encounter conditions

impeding timely delivery of the goods and performance of services, the Supplier shall

promptly notify the Indenter and the Purchaser in writing of the fact of the delay, its likely

duration and its cause(s). As soon as practicable after receipt of the Supplier’s notice, the

Indenter in consultation with the Purchaser shall evaluate the situation and may, at its

discretion, extend the Supplier’s time for performance with or without a penalty as per Para

31. The decision of the purchaser in this matter shall be final.

18. SECURITY DEPOSIT

1 A security deposit of Rs. 25,00,000/- (Twenty Five lakhs only) from nationalize

bank and valid for period of 1 year shall be provided by the Supplier to the

Purchaser.

2 The proceeds of the Security deposit shall be payable to the Indenter as

compensation for any loss / penalties / liquidated damages resulting from the

Suppliers failure to complete its obligations under the contract.

3 The Security Deposit will be discharged by the purchaser and returned to the

Supplier within 60 days following the date of expiry of the Contract.



19. PERFORMANCE GAURANTEE

1 A performance bank guarantee of 10 % of the order value from nationalize

bank and valid for period of 5 years shall be provided by the Supplier to the

Indenter.

2 The proceeds of the performance guarantees shall be payable to the Indenter

as compensation for any loss / penalties resulting from the Suppliers failure

to complete its obligations under the contract.

3 The performance guarantee will be discharged by the purchaser and returned

to the Supplier within 60 days following the date of completion of the

Suppliers performance obligations, including any warranty obligations under

the Contract.

20. PAYMENT TERMS

20.1. Bills will be submitted by the Supplier to the Indenter. A copy of the

payments claimed shall also be submitted to the Purchaser. The bills will be

submitted after the delivery of all the equipments as per the work order

placed with them

20.2. The indenter will pay 75% of the value of the bill within 30 days of receipt of

the bill and the detailed Bill of Materials of items supplied and on satisfactory

findings for the inspection carried out as per clause 14.

20.3. Balance 25 % of the value of the bill will be paid within 15 days from the date

of completion of the Acceptance test and training as per the clause 13 and

15.

21. PRODUCT WARRANTY

The Supplier shall provide comprehensive on site warranty for the Active and Passive

Components for a period of five years from the date of installation and commissioning of

equipment.

The Supplier shall be fully responsible for the Manufacturer’s warranty for all equipment,

accessories, spare parts etc. against any defects arising from design, material,

manufacturing, workmanship, or any act or omission of the manufacturer / Supplier or any

defect that may develop under normal use of supplied equipment during the warranty

period.

In case the Supplier is unable to fulfill his obligations during the warranty period, the

warranty obligations will fully and automatically devolve upon the Manufacturer of the

goods.

The Supplier shall be fully responsible for getting the product replaced from the principle

company or coordinating the same with the principle company during the warranty period.

22. SERVICE LEVEL FOR POST IMPLEMENTATION SUPPORT



The supplier should provide post implementation support for five years. The Supplier shall

provide a website or any suitable means for electronic logging of complaints by the Indenter

or Purchaser. The system should be able to acknowledge a receipt as a proof of having

lodged a complaint by the Indenter or the Purchaser. Alternatively the Supplier shall provide

a telephone number at which complaints can be lodged.

The Supplier should ensure uptime of 95%. The supplier would be first point of contact for

the Indenter or Purchaser & he in turn would be responsible to co-ordinate with the

Maharashtra State Wide Area Network (MSWAN) Operator and MSWAN bandwidth service

provider to resolve downtime issues. A free network monitoring tool may be provided by

the supplier which would be used to monitor the uptime of the network, the indenter

however may have to provide the required hardware for the NMS tool. The penalties would

be levied on the supplier in the event of downtime attributable to the Supplier exceeds 5%

based on the resolution time for the complaints logged in the website of the supplier.

The supplier shall provide maintenance service on demand. In this regard the supplier shall

post one dedicated service staff in each of the district where LAN components have been

supplied. The proposed service staff should have a minimum experience of two years in

Installation, Commissioning & Maintenance of LAN/WAN and related equipments supplied

under the rate contract. This service staff will be located at the District NOC created for the

State Wide Area Network.

The following service levels will be adhered to:

Sr No Response time Call Fixing time

1 Within 36 hours from the time

of logging the call

Within 72 hours

Call logged on a non working day should be considered as a call registered on the morning

of the next working day and will be completed as per the schedule mentioned above in the

respective locations. Only Sunday and National holidays will be considered as holidays.

23. ONSITE SUPPORT

The Supplier shall provide onsite support for five years from the date of Installation. The

obligations of the Supplier would include trouble shooting of the day to day LAN issues (This

includes Installation, Configuration of local LAN connectivity within the office and further

connectivity to WAN).

24. REPEATED FAILURE

If, during the warranty period, any equipment has any failure on three or more occasions, it

shall be replaced by equivalent new equipment by the Supplier at no cost to the purchaser.



25. RIGHT TO USE DEFECTIVE EQUIPMENT

If after delivery, acceptance and installation and within the guarantee and warranty period,

the operation or use of the equipment proves to be unsatisfactory, the purchaser shall have

the right to continue to operate or use such equipment until rectification’s of defects, errors

or omissions by repair or by partial or complete replacement is made without interfering

with the purchaser’s operation.

26. PROTECTION AGAINST RISK OF OBSOLESCENCE

The Supplier will make the spare parts for the systems available for a minimum period of

five years from the time of acceptance of the system. Thereafter, the Supplier will give at

least twelve months notice prior to discontinuation of support services, so that the

purchaser may order its requirements of the spares, if it so desires. If any of the

components are not available or difficult to procure, or the procurement is likely to be

delayed for replacement, the replacement shall be carried out with state of the art

technology equipment of equivalent or higher capacity, at no additional charges to the

purchaser or Indenter.

27. SUPPLIER’S OBLIGATIONS

The supplier shall work closely with the Indenter and the Purchaser and abide by directives

issued by them or their staff.

The supplier will abide by the job safety requirements prevalent in India and shall indemnify

the Purchaser / the Indenter from any demands or liabilities that may arise during the

execution of the contract, including that from accidents or loss of life. The Supplier shall be

solely liable for any compensation that may become payable as a result of such incidents

and will not hold the Indenter / Purchaser responsible or obligated.

The supplier is responsible for managing the activities of its personnel or sub-contracted

personnel and will hold itself responsible for any misdemeanors.

The supplier will treat as confidential all data and information obtained in the execution of

his responsibilities about the purchaser or the Indenter in strict confidence and will not

reveal such information to any other party without the prior written approval of the

purchaser.

28. REPORTS TO PURCHASER

A monthly report of the progress of work shall be submitted to DIT.

29. ASSIGNMENT

The supplier shall not assign to any third party, in whole or in part, its obligations to perform

under the contract, except with the purchaser’s prior written consent.

30. SUBCONTRACTS



The supplier shall notify the purchaser in writing of all subcontracts awarded under this

contract if not already specified in the bid. Such notification, in his original bid or later, shall

not relieve the supplier from any liability or obligation under the contract. Sub-contract shall

be only for bought-out items and sub-assemblies.

31. PENALTY CLAUSE

The penalty for various delays and deficiencies in services will be as follows:

31.1. Site Design: In case the Supplier fails to visit the site and complete the site

design within the period allowed in Para 8 above, the Purchaser will be

entitled to forfeit upto 5 % of the Security Deposit provided by the Supplier.

31.2. Delivery and Installation: An amount equal to 1% of the order value will be

deducted for every week of delay in installation and commissioning of the

site. If the delay is more than 5 weeks, penalty upto 10 % of the Security

Deposit with the Purchaser will also be liable to be forfeited.

31.3. SLA for Uptime: For every 1% drop in uptime in each quarter over the

required uptime of 95% a penalty upto 0.5% of the Performance Bank

Guarantee would be liable to be forfeited. If the uptime in any quarter is 75%

or less due to conditions which are wholly attributable to the supplier then

the purchaser may terminate the contract. A penalty upto 0.5% of the

Performance Bank Guarantee would be liable to be forfeited for every day

delay in response time or call fixing time for any problem logged by the

Indenter.

32. TERMINATION FOR DEFAULT

32.1. The purchaser may, without prejudice to any other remedy for breach of

contract, by one week written notice of default sent to the Supplier,

terminate the contract in whole or part:

a) If the supplier fails to deliver any or all of the goods within the period(s)

specified in the contract, or within any extension thereof granted by the

purchaser or

b) Serious discrepancy in supply of Goods, or its certification is noticed

during the contract period.

c) Delay in delivery and installation beyond a period of 16 weeks from the

date of purchase order.

d) Downtime of 20% or more due to conditions wholly attributable to the

supplier.

e) If the Vendor delays in responding or call fixing for more than 12 days

over and above the permissible timelines for any problem logged by the

Indenter

f) Breach by the tenders of any of the terms and conditions of the tender.

g) If the Vendor goes in to liquidation voluntarily or otherwise.

f) If the supplier fails to perform any other obligation(s) under the

contract.



g) If the supplier, in the judgment of the purchaser has engaged in corrupt

or fraudulent practices in competing for or in executing the contract.

32.2. In the event the Purchaser terminates the contract in whole or in part. The

Purchaser may procure, upon such terms and in such manner as it deems

appropriate, goods or services similar to those undelivered, and the Supplier

shall be liable to the purchaser for any excess costs for such similar goods or

services. However, the Supplier shall continue the performance of the

contract to the extent not terminated.

33. TERMINATION FOR INSOLVENCY

The purchaser may at any time terminate the contract by giving written notice to the

supplier, if the supplier becomes bankrupt or otherwise insolvent. In this event, termination

will be without compensation to the supplier, provided that such termination will not

prejudice or affect any right of action or remedy, which has accrued or will accrue thereafter

to the purchaser.

34. FORCE MAJEURE

34.1. The supplier shall not be liable for forfeiture of its performance security,

penalty or termination for default, if and to the extent that, its delay in

performance or other failure to perform its obligations under the contract is

the result of an event of Force Majeure.

34.2. For purposes of this clause, “Force Majeure” means an event beyond the

control of the supplier and not involving the supplier’s fault or negligence and

not foreseeable. Such events may include, but are not limited to, acts of the

purchase either in its sovereign or contractual capacity, wards or revolutions,

fires, floods, epidemics, quarantine restrictions and freight embargoes.

34.3. If a force Majeure situation arises, the supplier shall promptly notify the

purchaser in writing of such conditions and the cause thereof. Unless

otherwise directed by the purchaser in writing, the supplier shall continue to

perform its obligations under the contract as far as it reasonably particle, and

shall seek all reasonable alternative means for performance not prevented by

the Force Majeure.

35. PUBLICITY

Any publicity by the Supplier / Manufacturer in which the name of the Purchaser and/or

Indenter is to be used should be done only with the explicit written permission of the

Purchaser.

36. USE OF CONTRACT DOCUMENTS AND INFORMATION

36.1. The supplier shall not, without the purchaser’s prior written consent, disclose

the contract, or any provision thereof, or any specification, plan, drawing,

pattern, sample or information furnished by or on behalf of the purchaser in

connection therewith, to any person other than a person employed by the



supplier in performance of the contract. Disclosure to any such employed

person shall be made in confidence and shall extend only so far as may be

necessary for purposes of such performance.

36.2. The supplier shall not, without the purchaser’s prior written consent, make

use of any document or information except for purposes of performing the

contract.

36.3. Any document, other than the contract itself, shall remain the property of

the purchaser and shall be returned (in all copies) to the purchaser on

completion of the supplier’s performance under the contract if so required by

the purchaser.

37. BINDING CLAUSE

All decisions taken by the purchaser regarding the processing of this tender and award of

contract shall be final and binding on all parties concerned.

38. APPLICATION

These conditions shall apply to the extent that provisions in other parts of the contract do

not supersede them.

39. GOVERNING LANGUAGE

The contract shall be written in English language. All correspondence and other documents

pertaining to the contract that are exchanged by the parties shall be written in the same

language.

40. APPLICABLE LAW

The contract shall be interpreted in accordance with the laws of the Union of India.

41. NOTICES

41.1. Any notice given by one party to the other pursuant to this contract shall be

sent to other party in writing by facsimile and confirmed by original copy by

post to the other party’s address specified below.

41.2. A notice shall be effective when delivered or on date from which the notice is

to come into effect, whichever is later.

41.3. For the purpose of all notices, the following shall be the address of the

Purchaser and Supplier.

Purchaser: The Director & Member Secretary SETU

Dept of Information Technology


19th

floor, New Administrative Building,

Mumbai 400 032

Supplier: ________________________________



________________________________

________________________________

42. INTERPRETATION OF THE CLAUSES CONTRACT DOCUMENT

In case of any ambiguity in the interpretation of any of the clauses in Tender Document or

the Contract Document, interpretation of the clauses by purchaser shall be final and binding

on all parties.

43. JURISDICTION

In case of any dispute the judicial jurisdiction will be Mumbai only.

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