government fleet fact book 2011

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Magazine for the professional fleet manager managing public sector vehicles and equipment.

TRANSCRIPT

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2 Government Fleet Fact Book 2011

ON THE COVER

Government Fleetrsquos fi rst Fact Book includes information about salaries management tools inventory vehicle re-placement cycles customers and more

GOVERNMENT FLEETFACT BOOK 2011 bull A BOBIT PUBLICATION bull VOLUME 9 - ISSUE 6 WWWGFLEETCOM

6 DEVELOPING AN INDUSTRY TOOL FOR PUBLIC SECTOR FLEETSGovernment Fleet created its fi rst ever Fact Book as a benchmarking tool for fl eet managers to compare their statistics with averages nationwide

10 INDUSTRY PROFILEThe average public sector fl eet department controls a median budget of $3 million annually not including capital and maintains a median rolling stock size of nearly 400 units Explore other characteristics of the average fl eet broken down across region agency type and other segments

14 FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

22 SUPPORT STAFF SALARIESFleet support staff salaries have not seen increases in a few years GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

24 FLEET AND FUEL MANAGEMENT SYSTEMSFleet and fuel management systems prove to be essential technologies used by more than 80 percent of public fl eets Find out which providers are most used how much the systems cost and system satisfac-tion level

30 VEHICLE AND EQUIPMENT INVENTORY In a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet con-sist of and how long is it keeping its vehicles and equipment This section examines the unit breakdown of the average fl eet age of each fl eet unit replacement cycles and federal and state unit totals

34 CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

36 FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

4 ON THE WEB

40 PUBLIC FORUM

O

G

Batpa

INDUSTRY DATA

DEPARTMENTS

Government Fleet (USPS 740) is published bi-monthly with additional issues in June and October by Bobit Business Media 3520 Challenger Street Torrance California 90503-1640 Periodicals Postage Paid at Torrance CA 90503-9998 and Additional Mailing Offi ces POSTMASTER Send address changes to Government Fleet PO Box 1068 Skokie IL 60076-8068 Please allow six to eight weeks for address changes to take effect Please allow six to eight weeks to receive your fi rst issue Bobit Business Media reserves the right to refuse nonqualifi ed subscriptions Please address editorial and advertising correspondence to the executive offi ces at 3520 Challenger Street Torrance California 90503-1640 The contents of this publication may not be reproduced either in whole or in part without the consent of Bobit Business Media All statements made although based on information believed to be reliable and accurate cannot be guaranteed and no fault or liability can be accepted for error or omission

VP and Group PublisherSherb Brown

(310) 533-2451 bull SherbBrownbobitcom

PublisherEric Bearly

(310) 533-2579 bull EricBearlybobitcom

Editorial Director and Associate PublisherMike Antich

(310) 533-2467 bull MikeAntichbobitcom

Senior EditorThi Dao

(310) 533-2544 bull ThiDaobobitcom

Web EditorGreg Basich

(310) 533-2572 bull GregBasichbobitcom

Advisory BoardPaul Condran Culver City Calif

Richard Weston Thurston County WashPaul Starling City of Gainesville FlaPete Scarafi otti City of Mesa Ariz

Steve Weir New York CityBarb Bonansinga State of Illinois

JDarryl Syler City of Little Rock ArkMark Crawford Sandia National Laboratories

Chris Hoffman Oklahoma State UniversityMike Powell Skookum GSA

Carey Picklesimer AssetWorksCheryl Graham ARI

Jett Kuntz NAPA Integrated Business SolutionsScott Brockelmeyer Ferrellgas

Tony Gratson Ford Motor CompanyElliott Benson General Motors

Mary Jaye Chrysler Group

Production DirectorManagerKelly Bracken

(310) 533-2574

Brian Peach(310) 533-2548

Art DirectorVince Taroc

Editorial ConsultantHoward Rauch

DISTRICT ADVERTISING MANAGERS

PublisherSales ManagerEric Bearly

(310) 533-2579 bull EricBearlybobitcom

Great LakesRobert Brown Jr

(248) 601-2005 bull RobertBrownbobitcom

Sales amp Marketing CoordinatorTracey Tremblay(310) 533-2518

Chairman Edward J Bobit

President amp Chief Executive Offi cerTy F Bobit

Chief Financial Offi cerRichard E Johnson

Business and Editorial Offi ceBobit Business Media 3520 Challenger Street

Torrance CA 90503-1640FAX (310) 533-2503

Change Service Requested Return AddressGovernment Fleet

PO Box 1068Skokie IL 60076-8068

Printed in USA

GF09_TOCindd 2GF09_TOCindd 2 82911 13753 PM82911 13753 PM

For a free demo visit wwwgpsinsightcomgov

Take Full Control Of Your Fleet

Nationwide coverage Regional offices in Phoenix Chicago Los Angeles and Oklahoma City

Robert Donat Founder amp CEO will be presenting on

(877) 377-3036

CALL GPS INSIGHT

EĞǁ

ĂƐŚďŽĂƌĚ

ŶƚĞƌĨĂĐĞ

Reduce Fuel Costsup to 25 with from

GF09_TOCindd 3GF09_TOCindd 3 82911 13755 PM82911 13755 PM

4 Government Fleet Fact Book 2011

What Youre Reading

wwwgovernment-fl eetcomw

AF0111roushindd 1 121310 125816 PM

NYC SANITATION DEPT TRUCK CRASHES THROUGH THIRD FLOOR WALL OF REPAIR SHOPRemember Gas on the right brake on the left

MICHIGAN STATE POLICE TO TEST 19 VEHICLES FOR 2012Ten sedans three special service vehicles and six motorcycles will be tested

CHEROKEE COUNTY CUTS FLEET TO COMBAT FUEL COSTSThe county currently has 599 vehicles in its fl eet down from 639 in its last fi scal year

SACRAMENTO TO PURCHASE 53 LNG REFUSE TRUCKS FOR $158MThe California city estimates it will save more than $3 million in potential on-going maintenance and fuel costs by eliminating 53 older refuse trucks

WEB XCLUSIVE UC DAVISrsquo WEB-BASED DRIVER TRAINING INCREASES COURSE ENROLLMENTEnrollment numbers have more than doubled compared with classroom instruction

THE 51

2

3

4

5

Government-fl eetcomrsquos Top 5 most popular stories as of August 26 2010

THE FLEET CHANNELS

Use the navigator on the government-fl eetcom home page to browse the latest articles from the channels Enter a channel to view in-depth news articles tools calculators and more related to that specifi c topic

Septemberrsquos Web Channel Fuel ManagementAs fuel costs continue to fl uctuate fi nd ways to best keep your expenses under control With constant new fuel technology and methods emerging fi nd out what is best for your fl eet and what should be avoided Below fi nds news and information regarding oil and gasoline trends fuel strategies resale channels and vehicle residuals

bull Seattle Maximizes Technology to Improve Operations

bull Oil Initiatives Government Fleets Should Consider

bull Fueling Public Sector Fleets

bull Solutions to the Top Challenges Facing Public Sector Fleets

bull Incentivizing Drivers to Conserve Fuel

bull Bright Ideas Safety

Industry Trends Telematics Safety Remarketing Fuel

RECEIVE BREAKING NEWS WHEN IT HAPPENSSign up for Government Fleetrsquos bi-weekly eNewsletter for timely updates on the latest industry news in public sector fl eet management as well as research and trends industry events and current Government Fleet magazine articles and features Subscribe at wwwgovernment-fl eetcom

1

MARKET TRENDSBy Mike Antichwwwgovernment-fl eetcomBlogGF-Market-Trendsaspx

August 24 Everything Fleet Does Revolves Around Money The Problem is the Lack of it

June 27 Message to Manage-ment Listen to Your Fleet Manager

WHAT WErsquoRE BLOGGING ABOUT

WWBBBBBLO

ANTICH

FLEET BLOGS

The Voice of the Fleet Community (wwwfl eetblogscom)

August 25 Interview with Jamie Lynn Crandall ndash Miss Utah USA ndash Working to Stop Texting While Drivingby Michael Bragg

August 24 DonlenHertz A New Fleet Management Modelby Wayne Smolda

August 19 Execute from the Deviationsby Aaron Alvarado

August 8 ROI or BS (Part 1)by Anonymous Public Fleet Manager

Interested in starting your own blog Go to wwwfl eetblogscom for more information

Fleet Toolbox is like having a fl eet consultant in your offi ce whenever you need it most We offer online tools allowing you to benchmark your operation connect with peer experts share your accomplishments fi nd crucial document templates ensure your competitiveness and develop solutions to your challenges Itrsquos truly a complete fl eet tool right at your fi ngertips Visit fl eettoolboxcom

PHO

TO C

OU

RTE

SY N

EW

YO

RK

FI

RE

DEP

AR

TMEN

T

GF09_WebTOCindd 4GF09_WebTOCindd 4 82911 113314 AM82911 113314 AM

The Choice Is Clear mdash And CleanYour fleet can get the same horsepower and torque performance as gasoline for 30 less in fuel costs ndash

and with 60 fewer emissions mdash thanks to ROUSH CleanTech Liquid Propane Injection fuel systems

Propane autogas fuel systems by ROUSH CleanTech let you operate on a price-stable North American-

sourced fuel with no engine modifications required That means yoursquoll get all the benefits of propane

autogas with no compromises in your vehiclersquos factory warranty protection

PERFORMANCE IDENTICAL

VEHICLE WARRANTY IDENTICAL

FUEL COSTS 30 LESS

EMISSIONS 60 LESS

PROPANE AUTOGAS VS GASOLINE

80059ROUSH ROUSHcleantechcom

20075 ndash 2008 2009 ndash 2010 2009 ndash Newer 2009 ndash Newer 2009 ndash NewerFord F-150 Ford F-250 F-350 Ford E-150 E-250 E-350 Ford E-350 DRW Cutaway Ford E-450 DRW Cutaway(54L V8) (54L V8) (54L V8) (54L V8) (68L V10)

UPFITS AVAILABLE

THE ZERO COMPROMISE ALTERNATIVE FUEL SOLUTION

AF0111roushindd 1 121310 125816 PMGF09_WebTOCindd 5GF09_WebTOCindd 5 82911 113319 AM82911 113319 AM

6 Government Fleet Fact Book 2011

GF0911wexindd 1 82411 34256 PM

Through industry meetings confer-

ences publications and friends in

the industry one can gather ideas

of what is common among public sector

fl eets Further statistics from a nation-

wide database can provide essential data

in determining what the average vehicle

replacement cycle is for example or

which is the most commonly used fl eet

management tool mdash and whether other

fl eets are happy with their systems This

is where an industry book created solely

for the public sector is useful

Government Fleet magazinersquos fi rst

ever Fact Book is designed as a bench-

marking tool for public sector fl eet pro-

fessionals to compare their statistics

with industry averages nationwide We

gathered information from more than

300 professionals for fl eet manager sal-

ary statistics and used a separate sample

of information from more than 300 fl eet

agencies for the rest of the data in this is-

sue It includes statistics about average

salaries for both management and sup-

port staff total fl eet size and breakdown

of fl eet units management systems used

to support operations types of customers

and fuel and parts inventory Each section

is additionally broken down by location

agency type population size fl eet size

and other relevant subsections

Most of the information found in this

Fact Book was gathered from the Fleet

Toolbox a new suite of online tools spe-

cifi cally designed for public sector fl eet

professionals In this publication wersquove

broken out data based on the most signifi -

cant subsections for each category such

as by fl eet size or agency type to allow

fl eet professionals to compare their spe-

cifi c statistics with those averages We

havenrsquot covered every subset and this is

where Fleet Toolboxrsquos fl eetCOMPARE

comes in The easy-to-use tool allows

fl eet professionals to break out data into

even smaller or specifi c subsections such

as by state region or residential popula-

tion This allows for a more tailored com-

parison of stats and inventory with fl eets

in specifi c areas or similar fl eets across

the country

Toolboxrsquos other features are fl eet-

SHARE a free closed social network

to share with and learn from public fl eet

manager peers fl eetDOCS a free database

of more than 700 usable documents such

as request for proposal (RFP) templates

job specs and manuals fl eetANALYZE

eight calculators for analyzing fl eet data

planning budget and performing competi-

tive analysis against industry standards

and fl eetPLAN a library of more than

1200 pages of detailed plans outlining

step-by-step solutions for common fl eet

challenges Public sector fl eet profession-

als can register for a free Lite subscription

or one that allows access to more features

online at wwwfl eettoolboxcom

Whether information is acquired here

or through the Fleet Toolbox our goal is

to spread knowledge about the industry

Use the facts as a benchmarking tool for

your current fl eet as a source for justify-

ing purchases and plans as a comparison

tool when coming up with new policies or

changes or to educate staff and elected

offi cials By being more knowledgeable

we can help the industry gain both respect

and credibility

DEVELOPING AN INDUSTRY TOOL FOR PUBLIC SECTOR FLEETS

Government Fleet created its fi rst ever Fact Book as a benchmarking tool for fl eet managers to compare their statistics with averages nationwide This information can also be found at the Fleet Toolbox online

GF09_Toolboxindd 6GF09_Toolboxindd 6 82911 113405 AM82911 113405 AM

Solutions you can trust acceptance you can depend on

For more information visit

wwwwrightexpresscomgov2011 or call Janet Hunnewell at 18665278870

The Wright Express Government Fuel Card Program is designed to meet the needs of any Federal State and Municipal organization We give our public sector customers the tools to save as much as 15 on overall fuel management expenses

HighlightsSpecialized tax exemption and reporting for government

Customized purchase controls for cost containment

Timely alerts to help you enforce purchasing policies

Point-of-sale 998 Level III data capture

Acceptance at over 90 of US retail fuel locations

Manage your fleet program with ease and confidence

We currently serve over 265000 state and local vehicles an additional 260000 federal government agency vehicles and participate in the GSA SmartPay2 Program Contact us to learn how we can help you with your fleet program needs

GF0911wexindd 1 82411 34256 PMGF09_Toolboxindd 7GF09_Toolboxindd 7 82911 113406 AM82911 113406 AM

GET ON BOARD WITH CHEVIN FLEET SOLUTIONS THE BIGGEST NAME IN FLEET MANAGEMENT SOFTWAREWhether yoursquore a State Municipal or Federal agency our fleet management software helps you manage and effectively maintain your equipment from initial specification through disposal regardless of size complexity or geographical spread

If yoursquore a Municipal agency you may face pressures to extend vehicle replacement cycles relentless mandates for staff reductions and cost cutting as well as political pressure to implement green fleet initiatives

We can give you real-time visibility over complete fleet running costs and utilization queries reports and key performance indicators can be used to accurately predict the right time for vehicle replacement Our fleet management software enables you to increase the value and operating life of equipment by ensuring proper maintenance schedules are adhered to while improving workshop productivity and inventory turns Yoursquoll be able to manage sustainability initiatives and monitor alternative fuel usage and emissions outputs

GF0311chevinindd 2-3 22211 94859 AMGF09_Toolboxindd 8GF09_Toolboxindd 8 82911 113406 AM82911 113406 AM

If yoursquore a State agency the trend towards centralization and consolidating of fleet functions may be a challenge You may face increased scrutiny by your customers concerning escalating charge back rates while trying to achieve fleet downsizing goals

Our enterprise fleet management system FleetWave provides a comprehensive suite of flexible General Service fleet tools to support your tactical requirements while providing a holistic view of all fleet related information This allows you to aggregate accurate operational and maintenance costs and automatically generate precise transparent and timely billing for vehicle usage based upon any organization hierarchy With the ability to benchmark fleet utilization based upon the agency department or driver you can use these statistics to make fact based right-sizing decisions

If yoursquore a Federal agency you may be under pressure to reduce greenhouse gas emissions and shrink your dependency on petroleum all while right-sizing your fleet without impacting mission readiness You probably spend countless hours gathering

data to meet regulatory reporting requirements such as DOE and FAST reporting

FleetWave offers unparalleled flexibility and can automatically process and track complete fuel details from any p-card or fuel card provider and seamlessly present your achievements based on benchmarks or scorecards FleetWave can aggregate unlimited data from GSA commercial lessors national accounts and internal workshops then share these details with internal finance and property management systems Yoursquoll achieve organization-wide visibility over utilization and running costs while supporting field level needs for maintenance operator and fuel management functionality

To get on board with Chevin please contact us to arrange a free system review Call (781) 793-0788email saleschevinfleetcomor visit wwwchevinfleetcom

GF0311chevinindd 2-3 22211 94859 AMGF09_Toolboxindd 9GF09_Toolboxindd 9 82911 113407 AM82911 113407 AM

10 Government Fleet Fact Book 2011

376 UNITS MEDIAN ROLLING STOCK FLEET SIZE

83 OF FLEETS HAVE A FORMAL REPLACEMENT PROGRAM 55

OF FLEETS REQUIRE TECHNICIANS TO PROVIDE THEIR OWN TOOLS

No two fl eets are alike fl eet sizes

budgets and makeup vary wide-

ly However knowing average

fl eet statistics can give a better view of

how big the public sector fl eet industry is

and provides a useful benchmarking tool

for fl eet professionals

Nearly half of all public sector fl eet

departments reporting their information

are city fl eets They have a median fl eet

budget of $3 million annually not in-

cluding capital and maintain a median

rolling stock of nearly 400 units The

majority are internal service funds and

have replacement programs

From tool allowances to fl eet manage-

ment system use GF compiled a profi le

of the average fl eet operation and broke

down public sector fl eet departments

based on population size agency type

and fl eet size

INDUSTRY PROFILEWhat does an average fl eet consist of How many vehicles does it maintain and how much in annual budget does it control Explore these and other statistics of the average fl eet broken down across region agency type and other segments

F L E E T O V E R V I E W

AVERAGE AGENCY PROFILE

4949 OF FLEET DEPARTMENTS ARE CITY FLEETSOF FLEET DEPARTMENTS ARE CITY FLEETS

18REPORT TO THE PUBLIC WORKS DIRECTOR

E

29SERVE A POPULATION SIZE OF LESS

THAN 50000 PEOPLE

$3 MILLION MEDIAN FLEET BUDGET

(LESS CAPITAL)

GF09_Generalindd 10GF09_Generalindd 10 82911 113426 AM82911 113426 AM

LOWER FUEL COSTS

MORE RANGE LONGER ENGINE LIFE

CLEANER THAN GASOLINE

Propane autogas powers more than 15 million vehicles worldwide The reason why is clear

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AgravelaquogtiEcirclaquoAgraveUcirc`iAtildeEcircyEcirciiIgraveAtildeEcircUumlIgraveEcircgtEcircVAtildeIgraveivviVIgraveUcirci]EcircVigtLOtildeAgrave]EcircAtildegtvi]Ecircgt`EcircAgraveigtLiEcirc

gtIgraveiAgravegtIgraveUcirciEcircvOtildeidegEcircigtAgraveEcircAgraveiEcircgtIgraveEcircwwwferrellautogascomForYourFleet

Why choose autogas

Call us today to learn how easy it is to incorporate propane-autogas powered vehicles into your fl eet

Propane autogas is the best alternative fuel for fl eets

855-4-AUTOGAS

GF09_Generalindd 11GF09_Generalindd 11 82911 113433 AM82911 113433 AM

12 Government Fleet Fact Book 2011

F L E E T O V E R V I E W

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE

Fleet Units Budget

250 and less $1000000

251 - 500 $1600000

501 - 750 $3925000

751 - 1000 $6039300

1001 - 2000 $6750000

2001 - 3000 $15000000

More than 3000 $24000000

Budgets increase proportionately to the number of units managed Agencies with more than 3000 units report the largest budget of $24 million

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY $2725000COUNTY $3416900STATE AGENCY $8000000FEDERAL $6000000City fl eets have the smallest budget while state agencies are reported to have the largest budgets nearly triple the size of the median city budget

Population Size Percentage

Less than 50000 29

50000 - 99999 12

100000 - 199999 14

200000 - 299999 9

300000 - 399999 3

Population Size Percentage

400000 - 499999 2

500000 - 999999 9

1000000 - 4999999 16

5000000 - 10000000 2

More than 10000000 4

FLEETS BY AGENCY TYPE FLEET SIZE BREAKDOWN

Rolling Stock Units Percentage

Less than 100 17

100 - 250 13

251 - 500 22

501 - 750 13

751 - 1000 7

1001 - 1500 9

1501 - 2000 4

2001 - 3000 4

3001 - 4000 3

4001 - 5000 3

5001 - 7000 2

7001 - 10000 2

More than 10000 1

Fleets with 1000 units or less are more com-mon than larger fl eets Those with more than 10000 units make up only 12 percent of all fl eets

Nearly half of all fl eet agen-cies reporting their informa-tion are city agencies while universities at 2 percent are the least common fl eets analyzed Each state agency that manages its own fl eet reported separate num-bers

Data was collected from GF readership and does not reflect entire industry totals

FLEETS BY AGENCY TYPE

of n-g

a-

hile at 2222222 theeee

on zed

owned m-

d from does

CityCity4949

CountyCounty2222 State State

AgenciesAgencies99

FederalFederal88

UtilityUtility77

UniversityUniversity22

School School DistrictDistrict

33

The most common population size of the area for which a fl eet agency is responsible is less than 50000 Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies

POPULATION SIZEPOPULATION SIZE

GF09_Generalindd 12GF09_Generalindd 12 82911 113433 AM82911 113433 AM

Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

Look no further than your drivers They have a huge impact on the cost of operating your fleet With DriveCam you will reduce collision claims costs by up to 80 fuel by up to 12 and fleet maintenance costs as well

Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

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2 Government Fleet Fact Book 2011

ON THE COVER

Government Fleetrsquos fi rst Fact Book includes information about salaries management tools inventory vehicle re-placement cycles customers and more

GOVERNMENT FLEETFACT BOOK 2011 bull A BOBIT PUBLICATION bull VOLUME 9 - ISSUE 6 WWWGFLEETCOM

6 DEVELOPING AN INDUSTRY TOOL FOR PUBLIC SECTOR FLEETSGovernment Fleet created its fi rst ever Fact Book as a benchmarking tool for fl eet managers to compare their statistics with averages nationwide

10 INDUSTRY PROFILEThe average public sector fl eet department controls a median budget of $3 million annually not including capital and maintains a median rolling stock size of nearly 400 units Explore other characteristics of the average fl eet broken down across region agency type and other segments

14 FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

22 SUPPORT STAFF SALARIESFleet support staff salaries have not seen increases in a few years GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

24 FLEET AND FUEL MANAGEMENT SYSTEMSFleet and fuel management systems prove to be essential technologies used by more than 80 percent of public fl eets Find out which providers are most used how much the systems cost and system satisfac-tion level

30 VEHICLE AND EQUIPMENT INVENTORY In a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet con-sist of and how long is it keeping its vehicles and equipment This section examines the unit breakdown of the average fl eet age of each fl eet unit replacement cycles and federal and state unit totals

34 CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

36 FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

4 ON THE WEB

40 PUBLIC FORUM

O

G

Batpa

INDUSTRY DATA

DEPARTMENTS

Government Fleet (USPS 740) is published bi-monthly with additional issues in June and October by Bobit Business Media 3520 Challenger Street Torrance California 90503-1640 Periodicals Postage Paid at Torrance CA 90503-9998 and Additional Mailing Offi ces POSTMASTER Send address changes to Government Fleet PO Box 1068 Skokie IL 60076-8068 Please allow six to eight weeks for address changes to take effect Please allow six to eight weeks to receive your fi rst issue Bobit Business Media reserves the right to refuse nonqualifi ed subscriptions Please address editorial and advertising correspondence to the executive offi ces at 3520 Challenger Street Torrance California 90503-1640 The contents of this publication may not be reproduced either in whole or in part without the consent of Bobit Business Media All statements made although based on information believed to be reliable and accurate cannot be guaranteed and no fault or liability can be accepted for error or omission

VP and Group PublisherSherb Brown

(310) 533-2451 bull SherbBrownbobitcom

PublisherEric Bearly

(310) 533-2579 bull EricBearlybobitcom

Editorial Director and Associate PublisherMike Antich

(310) 533-2467 bull MikeAntichbobitcom

Senior EditorThi Dao

(310) 533-2544 bull ThiDaobobitcom

Web EditorGreg Basich

(310) 533-2572 bull GregBasichbobitcom

Advisory BoardPaul Condran Culver City Calif

Richard Weston Thurston County WashPaul Starling City of Gainesville FlaPete Scarafi otti City of Mesa Ariz

Steve Weir New York CityBarb Bonansinga State of Illinois

JDarryl Syler City of Little Rock ArkMark Crawford Sandia National Laboratories

Chris Hoffman Oklahoma State UniversityMike Powell Skookum GSA

Carey Picklesimer AssetWorksCheryl Graham ARI

Jett Kuntz NAPA Integrated Business SolutionsScott Brockelmeyer Ferrellgas

Tony Gratson Ford Motor CompanyElliott Benson General Motors

Mary Jaye Chrysler Group

Production DirectorManagerKelly Bracken

(310) 533-2574

Brian Peach(310) 533-2548

Art DirectorVince Taroc

Editorial ConsultantHoward Rauch

DISTRICT ADVERTISING MANAGERS

PublisherSales ManagerEric Bearly

(310) 533-2579 bull EricBearlybobitcom

Great LakesRobert Brown Jr

(248) 601-2005 bull RobertBrownbobitcom

Sales amp Marketing CoordinatorTracey Tremblay(310) 533-2518

Chairman Edward J Bobit

President amp Chief Executive Offi cerTy F Bobit

Chief Financial Offi cerRichard E Johnson

Business and Editorial Offi ceBobit Business Media 3520 Challenger Street

Torrance CA 90503-1640FAX (310) 533-2503

Change Service Requested Return AddressGovernment Fleet

PO Box 1068Skokie IL 60076-8068

Printed in USA

GF09_TOCindd 2GF09_TOCindd 2 82911 13753 PM82911 13753 PM

For a free demo visit wwwgpsinsightcomgov

Take Full Control Of Your Fleet

Nationwide coverage Regional offices in Phoenix Chicago Los Angeles and Oklahoma City

Robert Donat Founder amp CEO will be presenting on

(877) 377-3036

CALL GPS INSIGHT

EĞǁ

ĂƐŚďŽĂƌĚ

ŶƚĞƌĨĂĐĞ

Reduce Fuel Costsup to 25 with from

GF09_TOCindd 3GF09_TOCindd 3 82911 13755 PM82911 13755 PM

4 Government Fleet Fact Book 2011

What Youre Reading

wwwgovernment-fl eetcomw

AF0111roushindd 1 121310 125816 PM

NYC SANITATION DEPT TRUCK CRASHES THROUGH THIRD FLOOR WALL OF REPAIR SHOPRemember Gas on the right brake on the left

MICHIGAN STATE POLICE TO TEST 19 VEHICLES FOR 2012Ten sedans three special service vehicles and six motorcycles will be tested

CHEROKEE COUNTY CUTS FLEET TO COMBAT FUEL COSTSThe county currently has 599 vehicles in its fl eet down from 639 in its last fi scal year

SACRAMENTO TO PURCHASE 53 LNG REFUSE TRUCKS FOR $158MThe California city estimates it will save more than $3 million in potential on-going maintenance and fuel costs by eliminating 53 older refuse trucks

WEB XCLUSIVE UC DAVISrsquo WEB-BASED DRIVER TRAINING INCREASES COURSE ENROLLMENTEnrollment numbers have more than doubled compared with classroom instruction

THE 51

2

3

4

5

Government-fl eetcomrsquos Top 5 most popular stories as of August 26 2010

THE FLEET CHANNELS

Use the navigator on the government-fl eetcom home page to browse the latest articles from the channels Enter a channel to view in-depth news articles tools calculators and more related to that specifi c topic

Septemberrsquos Web Channel Fuel ManagementAs fuel costs continue to fl uctuate fi nd ways to best keep your expenses under control With constant new fuel technology and methods emerging fi nd out what is best for your fl eet and what should be avoided Below fi nds news and information regarding oil and gasoline trends fuel strategies resale channels and vehicle residuals

bull Seattle Maximizes Technology to Improve Operations

bull Oil Initiatives Government Fleets Should Consider

bull Fueling Public Sector Fleets

bull Solutions to the Top Challenges Facing Public Sector Fleets

bull Incentivizing Drivers to Conserve Fuel

bull Bright Ideas Safety

Industry Trends Telematics Safety Remarketing Fuel

RECEIVE BREAKING NEWS WHEN IT HAPPENSSign up for Government Fleetrsquos bi-weekly eNewsletter for timely updates on the latest industry news in public sector fl eet management as well as research and trends industry events and current Government Fleet magazine articles and features Subscribe at wwwgovernment-fl eetcom

1

MARKET TRENDSBy Mike Antichwwwgovernment-fl eetcomBlogGF-Market-Trendsaspx

August 24 Everything Fleet Does Revolves Around Money The Problem is the Lack of it

June 27 Message to Manage-ment Listen to Your Fleet Manager

WHAT WErsquoRE BLOGGING ABOUT

WWBBBBBLO

ANTICH

FLEET BLOGS

The Voice of the Fleet Community (wwwfl eetblogscom)

August 25 Interview with Jamie Lynn Crandall ndash Miss Utah USA ndash Working to Stop Texting While Drivingby Michael Bragg

August 24 DonlenHertz A New Fleet Management Modelby Wayne Smolda

August 19 Execute from the Deviationsby Aaron Alvarado

August 8 ROI or BS (Part 1)by Anonymous Public Fleet Manager

Interested in starting your own blog Go to wwwfl eetblogscom for more information

Fleet Toolbox is like having a fl eet consultant in your offi ce whenever you need it most We offer online tools allowing you to benchmark your operation connect with peer experts share your accomplishments fi nd crucial document templates ensure your competitiveness and develop solutions to your challenges Itrsquos truly a complete fl eet tool right at your fi ngertips Visit fl eettoolboxcom

PHO

TO C

OU

RTE

SY N

EW

YO

RK

FI

RE

DEP

AR

TMEN

T

GF09_WebTOCindd 4GF09_WebTOCindd 4 82911 113314 AM82911 113314 AM

The Choice Is Clear mdash And CleanYour fleet can get the same horsepower and torque performance as gasoline for 30 less in fuel costs ndash

and with 60 fewer emissions mdash thanks to ROUSH CleanTech Liquid Propane Injection fuel systems

Propane autogas fuel systems by ROUSH CleanTech let you operate on a price-stable North American-

sourced fuel with no engine modifications required That means yoursquoll get all the benefits of propane

autogas with no compromises in your vehiclersquos factory warranty protection

PERFORMANCE IDENTICAL

VEHICLE WARRANTY IDENTICAL

FUEL COSTS 30 LESS

EMISSIONS 60 LESS

PROPANE AUTOGAS VS GASOLINE

80059ROUSH ROUSHcleantechcom

20075 ndash 2008 2009 ndash 2010 2009 ndash Newer 2009 ndash Newer 2009 ndash NewerFord F-150 Ford F-250 F-350 Ford E-150 E-250 E-350 Ford E-350 DRW Cutaway Ford E-450 DRW Cutaway(54L V8) (54L V8) (54L V8) (54L V8) (68L V10)

UPFITS AVAILABLE

THE ZERO COMPROMISE ALTERNATIVE FUEL SOLUTION

AF0111roushindd 1 121310 125816 PMGF09_WebTOCindd 5GF09_WebTOCindd 5 82911 113319 AM82911 113319 AM

6 Government Fleet Fact Book 2011

GF0911wexindd 1 82411 34256 PM

Through industry meetings confer-

ences publications and friends in

the industry one can gather ideas

of what is common among public sector

fl eets Further statistics from a nation-

wide database can provide essential data

in determining what the average vehicle

replacement cycle is for example or

which is the most commonly used fl eet

management tool mdash and whether other

fl eets are happy with their systems This

is where an industry book created solely

for the public sector is useful

Government Fleet magazinersquos fi rst

ever Fact Book is designed as a bench-

marking tool for public sector fl eet pro-

fessionals to compare their statistics

with industry averages nationwide We

gathered information from more than

300 professionals for fl eet manager sal-

ary statistics and used a separate sample

of information from more than 300 fl eet

agencies for the rest of the data in this is-

sue It includes statistics about average

salaries for both management and sup-

port staff total fl eet size and breakdown

of fl eet units management systems used

to support operations types of customers

and fuel and parts inventory Each section

is additionally broken down by location

agency type population size fl eet size

and other relevant subsections

Most of the information found in this

Fact Book was gathered from the Fleet

Toolbox a new suite of online tools spe-

cifi cally designed for public sector fl eet

professionals In this publication wersquove

broken out data based on the most signifi -

cant subsections for each category such

as by fl eet size or agency type to allow

fl eet professionals to compare their spe-

cifi c statistics with those averages We

havenrsquot covered every subset and this is

where Fleet Toolboxrsquos fl eetCOMPARE

comes in The easy-to-use tool allows

fl eet professionals to break out data into

even smaller or specifi c subsections such

as by state region or residential popula-

tion This allows for a more tailored com-

parison of stats and inventory with fl eets

in specifi c areas or similar fl eets across

the country

Toolboxrsquos other features are fl eet-

SHARE a free closed social network

to share with and learn from public fl eet

manager peers fl eetDOCS a free database

of more than 700 usable documents such

as request for proposal (RFP) templates

job specs and manuals fl eetANALYZE

eight calculators for analyzing fl eet data

planning budget and performing competi-

tive analysis against industry standards

and fl eetPLAN a library of more than

1200 pages of detailed plans outlining

step-by-step solutions for common fl eet

challenges Public sector fl eet profession-

als can register for a free Lite subscription

or one that allows access to more features

online at wwwfl eettoolboxcom

Whether information is acquired here

or through the Fleet Toolbox our goal is

to spread knowledge about the industry

Use the facts as a benchmarking tool for

your current fl eet as a source for justify-

ing purchases and plans as a comparison

tool when coming up with new policies or

changes or to educate staff and elected

offi cials By being more knowledgeable

we can help the industry gain both respect

and credibility

DEVELOPING AN INDUSTRY TOOL FOR PUBLIC SECTOR FLEETS

Government Fleet created its fi rst ever Fact Book as a benchmarking tool for fl eet managers to compare their statistics with averages nationwide This information can also be found at the Fleet Toolbox online

GF09_Toolboxindd 6GF09_Toolboxindd 6 82911 113405 AM82911 113405 AM

Solutions you can trust acceptance you can depend on

For more information visit

wwwwrightexpresscomgov2011 or call Janet Hunnewell at 18665278870

The Wright Express Government Fuel Card Program is designed to meet the needs of any Federal State and Municipal organization We give our public sector customers the tools to save as much as 15 on overall fuel management expenses

HighlightsSpecialized tax exemption and reporting for government

Customized purchase controls for cost containment

Timely alerts to help you enforce purchasing policies

Point-of-sale 998 Level III data capture

Acceptance at over 90 of US retail fuel locations

Manage your fleet program with ease and confidence

We currently serve over 265000 state and local vehicles an additional 260000 federal government agency vehicles and participate in the GSA SmartPay2 Program Contact us to learn how we can help you with your fleet program needs

GF0911wexindd 1 82411 34256 PMGF09_Toolboxindd 7GF09_Toolboxindd 7 82911 113406 AM82911 113406 AM

GET ON BOARD WITH CHEVIN FLEET SOLUTIONS THE BIGGEST NAME IN FLEET MANAGEMENT SOFTWAREWhether yoursquore a State Municipal or Federal agency our fleet management software helps you manage and effectively maintain your equipment from initial specification through disposal regardless of size complexity or geographical spread

If yoursquore a Municipal agency you may face pressures to extend vehicle replacement cycles relentless mandates for staff reductions and cost cutting as well as political pressure to implement green fleet initiatives

We can give you real-time visibility over complete fleet running costs and utilization queries reports and key performance indicators can be used to accurately predict the right time for vehicle replacement Our fleet management software enables you to increase the value and operating life of equipment by ensuring proper maintenance schedules are adhered to while improving workshop productivity and inventory turns Yoursquoll be able to manage sustainability initiatives and monitor alternative fuel usage and emissions outputs

GF0311chevinindd 2-3 22211 94859 AMGF09_Toolboxindd 8GF09_Toolboxindd 8 82911 113406 AM82911 113406 AM

If yoursquore a State agency the trend towards centralization and consolidating of fleet functions may be a challenge You may face increased scrutiny by your customers concerning escalating charge back rates while trying to achieve fleet downsizing goals

Our enterprise fleet management system FleetWave provides a comprehensive suite of flexible General Service fleet tools to support your tactical requirements while providing a holistic view of all fleet related information This allows you to aggregate accurate operational and maintenance costs and automatically generate precise transparent and timely billing for vehicle usage based upon any organization hierarchy With the ability to benchmark fleet utilization based upon the agency department or driver you can use these statistics to make fact based right-sizing decisions

If yoursquore a Federal agency you may be under pressure to reduce greenhouse gas emissions and shrink your dependency on petroleum all while right-sizing your fleet without impacting mission readiness You probably spend countless hours gathering

data to meet regulatory reporting requirements such as DOE and FAST reporting

FleetWave offers unparalleled flexibility and can automatically process and track complete fuel details from any p-card or fuel card provider and seamlessly present your achievements based on benchmarks or scorecards FleetWave can aggregate unlimited data from GSA commercial lessors national accounts and internal workshops then share these details with internal finance and property management systems Yoursquoll achieve organization-wide visibility over utilization and running costs while supporting field level needs for maintenance operator and fuel management functionality

To get on board with Chevin please contact us to arrange a free system review Call (781) 793-0788email saleschevinfleetcomor visit wwwchevinfleetcom

GF0311chevinindd 2-3 22211 94859 AMGF09_Toolboxindd 9GF09_Toolboxindd 9 82911 113407 AM82911 113407 AM

10 Government Fleet Fact Book 2011

376 UNITS MEDIAN ROLLING STOCK FLEET SIZE

83 OF FLEETS HAVE A FORMAL REPLACEMENT PROGRAM 55

OF FLEETS REQUIRE TECHNICIANS TO PROVIDE THEIR OWN TOOLS

No two fl eets are alike fl eet sizes

budgets and makeup vary wide-

ly However knowing average

fl eet statistics can give a better view of

how big the public sector fl eet industry is

and provides a useful benchmarking tool

for fl eet professionals

Nearly half of all public sector fl eet

departments reporting their information

are city fl eets They have a median fl eet

budget of $3 million annually not in-

cluding capital and maintain a median

rolling stock of nearly 400 units The

majority are internal service funds and

have replacement programs

From tool allowances to fl eet manage-

ment system use GF compiled a profi le

of the average fl eet operation and broke

down public sector fl eet departments

based on population size agency type

and fl eet size

INDUSTRY PROFILEWhat does an average fl eet consist of How many vehicles does it maintain and how much in annual budget does it control Explore these and other statistics of the average fl eet broken down across region agency type and other segments

F L E E T O V E R V I E W

AVERAGE AGENCY PROFILE

4949 OF FLEET DEPARTMENTS ARE CITY FLEETSOF FLEET DEPARTMENTS ARE CITY FLEETS

18REPORT TO THE PUBLIC WORKS DIRECTOR

E

29SERVE A POPULATION SIZE OF LESS

THAN 50000 PEOPLE

$3 MILLION MEDIAN FLEET BUDGET

(LESS CAPITAL)

GF09_Generalindd 10GF09_Generalindd 10 82911 113426 AM82911 113426 AM

LOWER FUEL COSTS

MORE RANGE LONGER ENGINE LIFE

CLEANER THAN GASOLINE

Propane autogas powers more than 15 million vehicles worldwide The reason why is clear

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UEcircAgraveAtildeEcircAtildeiAgraveUcircViEcircviEcircvEcircIgraveiEcircgtUcirciAgravegtiEcircUcirciViEcircLTHORNEcircOacuteEcircIgraveEcircIcircEcircTHORNigtAgraveAtilde

AgravelaquogtiEcirclaquoAgraveUcirc`iAtildeEcircyEcirciiIgraveAtildeEcircUumlIgraveEcircgtEcircVAtildeIgraveivviVIgraveUcirci]EcircVigtLOtildeAgrave]EcircAtildegtvi]Ecircgt`EcircAgraveigtLiEcirc

gtIgraveiAgravegtIgraveUcirciEcircvOtildeidegEcircigtAgraveEcircAgraveiEcircgtIgraveEcircwwwferrellautogascomForYourFleet

Why choose autogas

Call us today to learn how easy it is to incorporate propane-autogas powered vehicles into your fl eet

Propane autogas is the best alternative fuel for fl eets

855-4-AUTOGAS

GF09_Generalindd 11GF09_Generalindd 11 82911 113433 AM82911 113433 AM

12 Government Fleet Fact Book 2011

F L E E T O V E R V I E W

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE

Fleet Units Budget

250 and less $1000000

251 - 500 $1600000

501 - 750 $3925000

751 - 1000 $6039300

1001 - 2000 $6750000

2001 - 3000 $15000000

More than 3000 $24000000

Budgets increase proportionately to the number of units managed Agencies with more than 3000 units report the largest budget of $24 million

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY $2725000COUNTY $3416900STATE AGENCY $8000000FEDERAL $6000000City fl eets have the smallest budget while state agencies are reported to have the largest budgets nearly triple the size of the median city budget

Population Size Percentage

Less than 50000 29

50000 - 99999 12

100000 - 199999 14

200000 - 299999 9

300000 - 399999 3

Population Size Percentage

400000 - 499999 2

500000 - 999999 9

1000000 - 4999999 16

5000000 - 10000000 2

More than 10000000 4

FLEETS BY AGENCY TYPE FLEET SIZE BREAKDOWN

Rolling Stock Units Percentage

Less than 100 17

100 - 250 13

251 - 500 22

501 - 750 13

751 - 1000 7

1001 - 1500 9

1501 - 2000 4

2001 - 3000 4

3001 - 4000 3

4001 - 5000 3

5001 - 7000 2

7001 - 10000 2

More than 10000 1

Fleets with 1000 units or less are more com-mon than larger fl eets Those with more than 10000 units make up only 12 percent of all fl eets

Nearly half of all fl eet agen-cies reporting their informa-tion are city agencies while universities at 2 percent are the least common fl eets analyzed Each state agency that manages its own fl eet reported separate num-bers

Data was collected from GF readership and does not reflect entire industry totals

FLEETS BY AGENCY TYPE

of n-g

a-

hile at 2222222 theeee

on zed

owned m-

d from does

CityCity4949

CountyCounty2222 State State

AgenciesAgencies99

FederalFederal88

UtilityUtility77

UniversityUniversity22

School School DistrictDistrict

33

The most common population size of the area for which a fl eet agency is responsible is less than 50000 Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies

POPULATION SIZEPOPULATION SIZE

GF09_Generalindd 12GF09_Generalindd 12 82911 113433 AM82911 113433 AM

Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

Look no further than your drivers They have a huge impact on the cost of operating your fleet With DriveCam you will reduce collision claims costs by up to 80 fuel by up to 12 and fleet maintenance costs as well

Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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| 2011 CHEVROLET SILVERADO 3500HD

| 2011 CHEVROLET EXPRESS

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

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  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

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2 Government Fleet Fact Book 2011

ON THE COVER

Government Fleetrsquos fi rst Fact Book includes information about salaries management tools inventory vehicle re-placement cycles customers and more

GOVERNMENT FLEETFACT BOOK 2011 bull A BOBIT PUBLICATION bull VOLUME 9 - ISSUE 6 WWWGFLEETCOM

6 DEVELOPING AN INDUSTRY TOOL FOR PUBLIC SECTOR FLEETSGovernment Fleet created its fi rst ever Fact Book as a benchmarking tool for fl eet managers to compare their statistics with averages nationwide

10 INDUSTRY PROFILEThe average public sector fl eet department controls a median budget of $3 million annually not including capital and maintains a median rolling stock size of nearly 400 units Explore other characteristics of the average fl eet broken down across region agency type and other segments

14 FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

22 SUPPORT STAFF SALARIESFleet support staff salaries have not seen increases in a few years GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

24 FLEET AND FUEL MANAGEMENT SYSTEMSFleet and fuel management systems prove to be essential technologies used by more than 80 percent of public fl eets Find out which providers are most used how much the systems cost and system satisfac-tion level

30 VEHICLE AND EQUIPMENT INVENTORY In a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet con-sist of and how long is it keeping its vehicles and equipment This section examines the unit breakdown of the average fl eet age of each fl eet unit replacement cycles and federal and state unit totals

34 CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

36 FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

4 ON THE WEB

40 PUBLIC FORUM

O

G

Batpa

INDUSTRY DATA

DEPARTMENTS

Government Fleet (USPS 740) is published bi-monthly with additional issues in June and October by Bobit Business Media 3520 Challenger Street Torrance California 90503-1640 Periodicals Postage Paid at Torrance CA 90503-9998 and Additional Mailing Offi ces POSTMASTER Send address changes to Government Fleet PO Box 1068 Skokie IL 60076-8068 Please allow six to eight weeks for address changes to take effect Please allow six to eight weeks to receive your fi rst issue Bobit Business Media reserves the right to refuse nonqualifi ed subscriptions Please address editorial and advertising correspondence to the executive offi ces at 3520 Challenger Street Torrance California 90503-1640 The contents of this publication may not be reproduced either in whole or in part without the consent of Bobit Business Media All statements made although based on information believed to be reliable and accurate cannot be guaranteed and no fault or liability can be accepted for error or omission

VP and Group PublisherSherb Brown

(310) 533-2451 bull SherbBrownbobitcom

PublisherEric Bearly

(310) 533-2579 bull EricBearlybobitcom

Editorial Director and Associate PublisherMike Antich

(310) 533-2467 bull MikeAntichbobitcom

Senior EditorThi Dao

(310) 533-2544 bull ThiDaobobitcom

Web EditorGreg Basich

(310) 533-2572 bull GregBasichbobitcom

Advisory BoardPaul Condran Culver City Calif

Richard Weston Thurston County WashPaul Starling City of Gainesville FlaPete Scarafi otti City of Mesa Ariz

Steve Weir New York CityBarb Bonansinga State of Illinois

JDarryl Syler City of Little Rock ArkMark Crawford Sandia National Laboratories

Chris Hoffman Oklahoma State UniversityMike Powell Skookum GSA

Carey Picklesimer AssetWorksCheryl Graham ARI

Jett Kuntz NAPA Integrated Business SolutionsScott Brockelmeyer Ferrellgas

Tony Gratson Ford Motor CompanyElliott Benson General Motors

Mary Jaye Chrysler Group

Production DirectorManagerKelly Bracken

(310) 533-2574

Brian Peach(310) 533-2548

Art DirectorVince Taroc

Editorial ConsultantHoward Rauch

DISTRICT ADVERTISING MANAGERS

PublisherSales ManagerEric Bearly

(310) 533-2579 bull EricBearlybobitcom

Great LakesRobert Brown Jr

(248) 601-2005 bull RobertBrownbobitcom

Sales amp Marketing CoordinatorTracey Tremblay(310) 533-2518

Chairman Edward J Bobit

President amp Chief Executive Offi cerTy F Bobit

Chief Financial Offi cerRichard E Johnson

Business and Editorial Offi ceBobit Business Media 3520 Challenger Street

Torrance CA 90503-1640FAX (310) 533-2503

Change Service Requested Return AddressGovernment Fleet

PO Box 1068Skokie IL 60076-8068

Printed in USA

GF09_TOCindd 2GF09_TOCindd 2 82911 13753 PM82911 13753 PM

For a free demo visit wwwgpsinsightcomgov

Take Full Control Of Your Fleet

Nationwide coverage Regional offices in Phoenix Chicago Los Angeles and Oklahoma City

Robert Donat Founder amp CEO will be presenting on

(877) 377-3036

CALL GPS INSIGHT

EĞǁ

ĂƐŚďŽĂƌĚ

ŶƚĞƌĨĂĐĞ

Reduce Fuel Costsup to 25 with from

GF09_TOCindd 3GF09_TOCindd 3 82911 13755 PM82911 13755 PM

4 Government Fleet Fact Book 2011

What Youre Reading

wwwgovernment-fl eetcomw

AF0111roushindd 1 121310 125816 PM

NYC SANITATION DEPT TRUCK CRASHES THROUGH THIRD FLOOR WALL OF REPAIR SHOPRemember Gas on the right brake on the left

MICHIGAN STATE POLICE TO TEST 19 VEHICLES FOR 2012Ten sedans three special service vehicles and six motorcycles will be tested

CHEROKEE COUNTY CUTS FLEET TO COMBAT FUEL COSTSThe county currently has 599 vehicles in its fl eet down from 639 in its last fi scal year

SACRAMENTO TO PURCHASE 53 LNG REFUSE TRUCKS FOR $158MThe California city estimates it will save more than $3 million in potential on-going maintenance and fuel costs by eliminating 53 older refuse trucks

WEB XCLUSIVE UC DAVISrsquo WEB-BASED DRIVER TRAINING INCREASES COURSE ENROLLMENTEnrollment numbers have more than doubled compared with classroom instruction

THE 51

2

3

4

5

Government-fl eetcomrsquos Top 5 most popular stories as of August 26 2010

THE FLEET CHANNELS

Use the navigator on the government-fl eetcom home page to browse the latest articles from the channels Enter a channel to view in-depth news articles tools calculators and more related to that specifi c topic

Septemberrsquos Web Channel Fuel ManagementAs fuel costs continue to fl uctuate fi nd ways to best keep your expenses under control With constant new fuel technology and methods emerging fi nd out what is best for your fl eet and what should be avoided Below fi nds news and information regarding oil and gasoline trends fuel strategies resale channels and vehicle residuals

bull Seattle Maximizes Technology to Improve Operations

bull Oil Initiatives Government Fleets Should Consider

bull Fueling Public Sector Fleets

bull Solutions to the Top Challenges Facing Public Sector Fleets

bull Incentivizing Drivers to Conserve Fuel

bull Bright Ideas Safety

Industry Trends Telematics Safety Remarketing Fuel

RECEIVE BREAKING NEWS WHEN IT HAPPENSSign up for Government Fleetrsquos bi-weekly eNewsletter for timely updates on the latest industry news in public sector fl eet management as well as research and trends industry events and current Government Fleet magazine articles and features Subscribe at wwwgovernment-fl eetcom

1

MARKET TRENDSBy Mike Antichwwwgovernment-fl eetcomBlogGF-Market-Trendsaspx

August 24 Everything Fleet Does Revolves Around Money The Problem is the Lack of it

June 27 Message to Manage-ment Listen to Your Fleet Manager

WHAT WErsquoRE BLOGGING ABOUT

WWBBBBBLO

ANTICH

FLEET BLOGS

The Voice of the Fleet Community (wwwfl eetblogscom)

August 25 Interview with Jamie Lynn Crandall ndash Miss Utah USA ndash Working to Stop Texting While Drivingby Michael Bragg

August 24 DonlenHertz A New Fleet Management Modelby Wayne Smolda

August 19 Execute from the Deviationsby Aaron Alvarado

August 8 ROI or BS (Part 1)by Anonymous Public Fleet Manager

Interested in starting your own blog Go to wwwfl eetblogscom for more information

Fleet Toolbox is like having a fl eet consultant in your offi ce whenever you need it most We offer online tools allowing you to benchmark your operation connect with peer experts share your accomplishments fi nd crucial document templates ensure your competitiveness and develop solutions to your challenges Itrsquos truly a complete fl eet tool right at your fi ngertips Visit fl eettoolboxcom

PHO

TO C

OU

RTE

SY N

EW

YO

RK

FI

RE

DEP

AR

TMEN

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GF09_WebTOCindd 4GF09_WebTOCindd 4 82911 113314 AM82911 113314 AM

The Choice Is Clear mdash And CleanYour fleet can get the same horsepower and torque performance as gasoline for 30 less in fuel costs ndash

and with 60 fewer emissions mdash thanks to ROUSH CleanTech Liquid Propane Injection fuel systems

Propane autogas fuel systems by ROUSH CleanTech let you operate on a price-stable North American-

sourced fuel with no engine modifications required That means yoursquoll get all the benefits of propane

autogas with no compromises in your vehiclersquos factory warranty protection

PERFORMANCE IDENTICAL

VEHICLE WARRANTY IDENTICAL

FUEL COSTS 30 LESS

EMISSIONS 60 LESS

PROPANE AUTOGAS VS GASOLINE

80059ROUSH ROUSHcleantechcom

20075 ndash 2008 2009 ndash 2010 2009 ndash Newer 2009 ndash Newer 2009 ndash NewerFord F-150 Ford F-250 F-350 Ford E-150 E-250 E-350 Ford E-350 DRW Cutaway Ford E-450 DRW Cutaway(54L V8) (54L V8) (54L V8) (54L V8) (68L V10)

UPFITS AVAILABLE

THE ZERO COMPROMISE ALTERNATIVE FUEL SOLUTION

AF0111roushindd 1 121310 125816 PMGF09_WebTOCindd 5GF09_WebTOCindd 5 82911 113319 AM82911 113319 AM

6 Government Fleet Fact Book 2011

GF0911wexindd 1 82411 34256 PM

Through industry meetings confer-

ences publications and friends in

the industry one can gather ideas

of what is common among public sector

fl eets Further statistics from a nation-

wide database can provide essential data

in determining what the average vehicle

replacement cycle is for example or

which is the most commonly used fl eet

management tool mdash and whether other

fl eets are happy with their systems This

is where an industry book created solely

for the public sector is useful

Government Fleet magazinersquos fi rst

ever Fact Book is designed as a bench-

marking tool for public sector fl eet pro-

fessionals to compare their statistics

with industry averages nationwide We

gathered information from more than

300 professionals for fl eet manager sal-

ary statistics and used a separate sample

of information from more than 300 fl eet

agencies for the rest of the data in this is-

sue It includes statistics about average

salaries for both management and sup-

port staff total fl eet size and breakdown

of fl eet units management systems used

to support operations types of customers

and fuel and parts inventory Each section

is additionally broken down by location

agency type population size fl eet size

and other relevant subsections

Most of the information found in this

Fact Book was gathered from the Fleet

Toolbox a new suite of online tools spe-

cifi cally designed for public sector fl eet

professionals In this publication wersquove

broken out data based on the most signifi -

cant subsections for each category such

as by fl eet size or agency type to allow

fl eet professionals to compare their spe-

cifi c statistics with those averages We

havenrsquot covered every subset and this is

where Fleet Toolboxrsquos fl eetCOMPARE

comes in The easy-to-use tool allows

fl eet professionals to break out data into

even smaller or specifi c subsections such

as by state region or residential popula-

tion This allows for a more tailored com-

parison of stats and inventory with fl eets

in specifi c areas or similar fl eets across

the country

Toolboxrsquos other features are fl eet-

SHARE a free closed social network

to share with and learn from public fl eet

manager peers fl eetDOCS a free database

of more than 700 usable documents such

as request for proposal (RFP) templates

job specs and manuals fl eetANALYZE

eight calculators for analyzing fl eet data

planning budget and performing competi-

tive analysis against industry standards

and fl eetPLAN a library of more than

1200 pages of detailed plans outlining

step-by-step solutions for common fl eet

challenges Public sector fl eet profession-

als can register for a free Lite subscription

or one that allows access to more features

online at wwwfl eettoolboxcom

Whether information is acquired here

or through the Fleet Toolbox our goal is

to spread knowledge about the industry

Use the facts as a benchmarking tool for

your current fl eet as a source for justify-

ing purchases and plans as a comparison

tool when coming up with new policies or

changes or to educate staff and elected

offi cials By being more knowledgeable

we can help the industry gain both respect

and credibility

DEVELOPING AN INDUSTRY TOOL FOR PUBLIC SECTOR FLEETS

Government Fleet created its fi rst ever Fact Book as a benchmarking tool for fl eet managers to compare their statistics with averages nationwide This information can also be found at the Fleet Toolbox online

GF09_Toolboxindd 6GF09_Toolboxindd 6 82911 113405 AM82911 113405 AM

Solutions you can trust acceptance you can depend on

For more information visit

wwwwrightexpresscomgov2011 or call Janet Hunnewell at 18665278870

The Wright Express Government Fuel Card Program is designed to meet the needs of any Federal State and Municipal organization We give our public sector customers the tools to save as much as 15 on overall fuel management expenses

HighlightsSpecialized tax exemption and reporting for government

Customized purchase controls for cost containment

Timely alerts to help you enforce purchasing policies

Point-of-sale 998 Level III data capture

Acceptance at over 90 of US retail fuel locations

Manage your fleet program with ease and confidence

We currently serve over 265000 state and local vehicles an additional 260000 federal government agency vehicles and participate in the GSA SmartPay2 Program Contact us to learn how we can help you with your fleet program needs

GF0911wexindd 1 82411 34256 PMGF09_Toolboxindd 7GF09_Toolboxindd 7 82911 113406 AM82911 113406 AM

GET ON BOARD WITH CHEVIN FLEET SOLUTIONS THE BIGGEST NAME IN FLEET MANAGEMENT SOFTWAREWhether yoursquore a State Municipal or Federal agency our fleet management software helps you manage and effectively maintain your equipment from initial specification through disposal regardless of size complexity or geographical spread

If yoursquore a Municipal agency you may face pressures to extend vehicle replacement cycles relentless mandates for staff reductions and cost cutting as well as political pressure to implement green fleet initiatives

We can give you real-time visibility over complete fleet running costs and utilization queries reports and key performance indicators can be used to accurately predict the right time for vehicle replacement Our fleet management software enables you to increase the value and operating life of equipment by ensuring proper maintenance schedules are adhered to while improving workshop productivity and inventory turns Yoursquoll be able to manage sustainability initiatives and monitor alternative fuel usage and emissions outputs

GF0311chevinindd 2-3 22211 94859 AMGF09_Toolboxindd 8GF09_Toolboxindd 8 82911 113406 AM82911 113406 AM

If yoursquore a State agency the trend towards centralization and consolidating of fleet functions may be a challenge You may face increased scrutiny by your customers concerning escalating charge back rates while trying to achieve fleet downsizing goals

Our enterprise fleet management system FleetWave provides a comprehensive suite of flexible General Service fleet tools to support your tactical requirements while providing a holistic view of all fleet related information This allows you to aggregate accurate operational and maintenance costs and automatically generate precise transparent and timely billing for vehicle usage based upon any organization hierarchy With the ability to benchmark fleet utilization based upon the agency department or driver you can use these statistics to make fact based right-sizing decisions

If yoursquore a Federal agency you may be under pressure to reduce greenhouse gas emissions and shrink your dependency on petroleum all while right-sizing your fleet without impacting mission readiness You probably spend countless hours gathering

data to meet regulatory reporting requirements such as DOE and FAST reporting

FleetWave offers unparalleled flexibility and can automatically process and track complete fuel details from any p-card or fuel card provider and seamlessly present your achievements based on benchmarks or scorecards FleetWave can aggregate unlimited data from GSA commercial lessors national accounts and internal workshops then share these details with internal finance and property management systems Yoursquoll achieve organization-wide visibility over utilization and running costs while supporting field level needs for maintenance operator and fuel management functionality

To get on board with Chevin please contact us to arrange a free system review Call (781) 793-0788email saleschevinfleetcomor visit wwwchevinfleetcom

GF0311chevinindd 2-3 22211 94859 AMGF09_Toolboxindd 9GF09_Toolboxindd 9 82911 113407 AM82911 113407 AM

10 Government Fleet Fact Book 2011

376 UNITS MEDIAN ROLLING STOCK FLEET SIZE

83 OF FLEETS HAVE A FORMAL REPLACEMENT PROGRAM 55

OF FLEETS REQUIRE TECHNICIANS TO PROVIDE THEIR OWN TOOLS

No two fl eets are alike fl eet sizes

budgets and makeup vary wide-

ly However knowing average

fl eet statistics can give a better view of

how big the public sector fl eet industry is

and provides a useful benchmarking tool

for fl eet professionals

Nearly half of all public sector fl eet

departments reporting their information

are city fl eets They have a median fl eet

budget of $3 million annually not in-

cluding capital and maintain a median

rolling stock of nearly 400 units The

majority are internal service funds and

have replacement programs

From tool allowances to fl eet manage-

ment system use GF compiled a profi le

of the average fl eet operation and broke

down public sector fl eet departments

based on population size agency type

and fl eet size

INDUSTRY PROFILEWhat does an average fl eet consist of How many vehicles does it maintain and how much in annual budget does it control Explore these and other statistics of the average fl eet broken down across region agency type and other segments

F L E E T O V E R V I E W

AVERAGE AGENCY PROFILE

4949 OF FLEET DEPARTMENTS ARE CITY FLEETSOF FLEET DEPARTMENTS ARE CITY FLEETS

18REPORT TO THE PUBLIC WORKS DIRECTOR

E

29SERVE A POPULATION SIZE OF LESS

THAN 50000 PEOPLE

$3 MILLION MEDIAN FLEET BUDGET

(LESS CAPITAL)

GF09_Generalindd 10GF09_Generalindd 10 82911 113426 AM82911 113426 AM

LOWER FUEL COSTS

MORE RANGE LONGER ENGINE LIFE

CLEANER THAN GASOLINE

Propane autogas powers more than 15 million vehicles worldwide The reason why is clear

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AgravelaquogtiEcirclaquoAgraveUcirc`iAtildeEcircyEcirciiIgraveAtildeEcircUumlIgraveEcircgtEcircVAtildeIgraveivviVIgraveUcirci]EcircVigtLOtildeAgrave]EcircAtildegtvi]Ecircgt`EcircAgraveigtLiEcirc

gtIgraveiAgravegtIgraveUcirciEcircvOtildeidegEcircigtAgraveEcircAgraveiEcircgtIgraveEcircwwwferrellautogascomForYourFleet

Why choose autogas

Call us today to learn how easy it is to incorporate propane-autogas powered vehicles into your fl eet

Propane autogas is the best alternative fuel for fl eets

855-4-AUTOGAS

GF09_Generalindd 11GF09_Generalindd 11 82911 113433 AM82911 113433 AM

12 Government Fleet Fact Book 2011

F L E E T O V E R V I E W

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE

Fleet Units Budget

250 and less $1000000

251 - 500 $1600000

501 - 750 $3925000

751 - 1000 $6039300

1001 - 2000 $6750000

2001 - 3000 $15000000

More than 3000 $24000000

Budgets increase proportionately to the number of units managed Agencies with more than 3000 units report the largest budget of $24 million

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY $2725000COUNTY $3416900STATE AGENCY $8000000FEDERAL $6000000City fl eets have the smallest budget while state agencies are reported to have the largest budgets nearly triple the size of the median city budget

Population Size Percentage

Less than 50000 29

50000 - 99999 12

100000 - 199999 14

200000 - 299999 9

300000 - 399999 3

Population Size Percentage

400000 - 499999 2

500000 - 999999 9

1000000 - 4999999 16

5000000 - 10000000 2

More than 10000000 4

FLEETS BY AGENCY TYPE FLEET SIZE BREAKDOWN

Rolling Stock Units Percentage

Less than 100 17

100 - 250 13

251 - 500 22

501 - 750 13

751 - 1000 7

1001 - 1500 9

1501 - 2000 4

2001 - 3000 4

3001 - 4000 3

4001 - 5000 3

5001 - 7000 2

7001 - 10000 2

More than 10000 1

Fleets with 1000 units or less are more com-mon than larger fl eets Those with more than 10000 units make up only 12 percent of all fl eets

Nearly half of all fl eet agen-cies reporting their informa-tion are city agencies while universities at 2 percent are the least common fl eets analyzed Each state agency that manages its own fl eet reported separate num-bers

Data was collected from GF readership and does not reflect entire industry totals

FLEETS BY AGENCY TYPE

of n-g

a-

hile at 2222222 theeee

on zed

owned m-

d from does

CityCity4949

CountyCounty2222 State State

AgenciesAgencies99

FederalFederal88

UtilityUtility77

UniversityUniversity22

School School DistrictDistrict

33

The most common population size of the area for which a fl eet agency is responsible is less than 50000 Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies

POPULATION SIZEPOPULATION SIZE

GF09_Generalindd 12GF09_Generalindd 12 82911 113433 AM82911 113433 AM

Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

Look no further than your drivers They have a huge impact on the cost of operating your fleet With DriveCam you will reduce collision claims costs by up to 80 fuel by up to 12 and fleet maintenance costs as well

Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

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TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

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that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

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GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

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2 Government Fleet Fact Book 2011

ON THE COVER

Government Fleetrsquos fi rst Fact Book includes information about salaries management tools inventory vehicle re-placement cycles customers and more

GOVERNMENT FLEETFACT BOOK 2011 bull A BOBIT PUBLICATION bull VOLUME 9 - ISSUE 6 WWWGFLEETCOM

6 DEVELOPING AN INDUSTRY TOOL FOR PUBLIC SECTOR FLEETSGovernment Fleet created its fi rst ever Fact Book as a benchmarking tool for fl eet managers to compare their statistics with averages nationwide

10 INDUSTRY PROFILEThe average public sector fl eet department controls a median budget of $3 million annually not including capital and maintains a median rolling stock size of nearly 400 units Explore other characteristics of the average fl eet broken down across region agency type and other segments

14 FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

22 SUPPORT STAFF SALARIESFleet support staff salaries have not seen increases in a few years GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

24 FLEET AND FUEL MANAGEMENT SYSTEMSFleet and fuel management systems prove to be essential technologies used by more than 80 percent of public fl eets Find out which providers are most used how much the systems cost and system satisfac-tion level

30 VEHICLE AND EQUIPMENT INVENTORY In a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet con-sist of and how long is it keeping its vehicles and equipment This section examines the unit breakdown of the average fl eet age of each fl eet unit replacement cycles and federal and state unit totals

34 CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

36 FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

4 ON THE WEB

40 PUBLIC FORUM

O

G

Batpa

INDUSTRY DATA

DEPARTMENTS

Government Fleet (USPS 740) is published bi-monthly with additional issues in June and October by Bobit Business Media 3520 Challenger Street Torrance California 90503-1640 Periodicals Postage Paid at Torrance CA 90503-9998 and Additional Mailing Offi ces POSTMASTER Send address changes to Government Fleet PO Box 1068 Skokie IL 60076-8068 Please allow six to eight weeks for address changes to take effect Please allow six to eight weeks to receive your fi rst issue Bobit Business Media reserves the right to refuse nonqualifi ed subscriptions Please address editorial and advertising correspondence to the executive offi ces at 3520 Challenger Street Torrance California 90503-1640 The contents of this publication may not be reproduced either in whole or in part without the consent of Bobit Business Media All statements made although based on information believed to be reliable and accurate cannot be guaranteed and no fault or liability can be accepted for error or omission

VP and Group PublisherSherb Brown

(310) 533-2451 bull SherbBrownbobitcom

PublisherEric Bearly

(310) 533-2579 bull EricBearlybobitcom

Editorial Director and Associate PublisherMike Antich

(310) 533-2467 bull MikeAntichbobitcom

Senior EditorThi Dao

(310) 533-2544 bull ThiDaobobitcom

Web EditorGreg Basich

(310) 533-2572 bull GregBasichbobitcom

Advisory BoardPaul Condran Culver City Calif

Richard Weston Thurston County WashPaul Starling City of Gainesville FlaPete Scarafi otti City of Mesa Ariz

Steve Weir New York CityBarb Bonansinga State of Illinois

JDarryl Syler City of Little Rock ArkMark Crawford Sandia National Laboratories

Chris Hoffman Oklahoma State UniversityMike Powell Skookum GSA

Carey Picklesimer AssetWorksCheryl Graham ARI

Jett Kuntz NAPA Integrated Business SolutionsScott Brockelmeyer Ferrellgas

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Mary Jaye Chrysler Group

Production DirectorManagerKelly Bracken

(310) 533-2574

Brian Peach(310) 533-2548

Art DirectorVince Taroc

Editorial ConsultantHoward Rauch

DISTRICT ADVERTISING MANAGERS

PublisherSales ManagerEric Bearly

(310) 533-2579 bull EricBearlybobitcom

Great LakesRobert Brown Jr

(248) 601-2005 bull RobertBrownbobitcom

Sales amp Marketing CoordinatorTracey Tremblay(310) 533-2518

Chairman Edward J Bobit

President amp Chief Executive Offi cerTy F Bobit

Chief Financial Offi cerRichard E Johnson

Business and Editorial Offi ceBobit Business Media 3520 Challenger Street

Torrance CA 90503-1640FAX (310) 533-2503

Change Service Requested Return AddressGovernment Fleet

PO Box 1068Skokie IL 60076-8068

Printed in USA

GF09_TOCindd 2GF09_TOCindd 2 82911 13753 PM82911 13753 PM

For a free demo visit wwwgpsinsightcomgov

Take Full Control Of Your Fleet

Nationwide coverage Regional offices in Phoenix Chicago Los Angeles and Oklahoma City

Robert Donat Founder amp CEO will be presenting on

(877) 377-3036

CALL GPS INSIGHT

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GF09_TOCindd 3GF09_TOCindd 3 82911 13755 PM82911 13755 PM

4 Government Fleet Fact Book 2011

What Youre Reading

wwwgovernment-fl eetcomw

AF0111roushindd 1 121310 125816 PM

NYC SANITATION DEPT TRUCK CRASHES THROUGH THIRD FLOOR WALL OF REPAIR SHOPRemember Gas on the right brake on the left

MICHIGAN STATE POLICE TO TEST 19 VEHICLES FOR 2012Ten sedans three special service vehicles and six motorcycles will be tested

CHEROKEE COUNTY CUTS FLEET TO COMBAT FUEL COSTSThe county currently has 599 vehicles in its fl eet down from 639 in its last fi scal year

SACRAMENTO TO PURCHASE 53 LNG REFUSE TRUCKS FOR $158MThe California city estimates it will save more than $3 million in potential on-going maintenance and fuel costs by eliminating 53 older refuse trucks

WEB XCLUSIVE UC DAVISrsquo WEB-BASED DRIVER TRAINING INCREASES COURSE ENROLLMENTEnrollment numbers have more than doubled compared with classroom instruction

THE 51

2

3

4

5

Government-fl eetcomrsquos Top 5 most popular stories as of August 26 2010

THE FLEET CHANNELS

Use the navigator on the government-fl eetcom home page to browse the latest articles from the channels Enter a channel to view in-depth news articles tools calculators and more related to that specifi c topic

Septemberrsquos Web Channel Fuel ManagementAs fuel costs continue to fl uctuate fi nd ways to best keep your expenses under control With constant new fuel technology and methods emerging fi nd out what is best for your fl eet and what should be avoided Below fi nds news and information regarding oil and gasoline trends fuel strategies resale channels and vehicle residuals

bull Seattle Maximizes Technology to Improve Operations

bull Oil Initiatives Government Fleets Should Consider

bull Fueling Public Sector Fleets

bull Solutions to the Top Challenges Facing Public Sector Fleets

bull Incentivizing Drivers to Conserve Fuel

bull Bright Ideas Safety

Industry Trends Telematics Safety Remarketing Fuel

RECEIVE BREAKING NEWS WHEN IT HAPPENSSign up for Government Fleetrsquos bi-weekly eNewsletter for timely updates on the latest industry news in public sector fl eet management as well as research and trends industry events and current Government Fleet magazine articles and features Subscribe at wwwgovernment-fl eetcom

1

MARKET TRENDSBy Mike Antichwwwgovernment-fl eetcomBlogGF-Market-Trendsaspx

August 24 Everything Fleet Does Revolves Around Money The Problem is the Lack of it

June 27 Message to Manage-ment Listen to Your Fleet Manager

WHAT WErsquoRE BLOGGING ABOUT

WWBBBBBLO

ANTICH

FLEET BLOGS

The Voice of the Fleet Community (wwwfl eetblogscom)

August 25 Interview with Jamie Lynn Crandall ndash Miss Utah USA ndash Working to Stop Texting While Drivingby Michael Bragg

August 24 DonlenHertz A New Fleet Management Modelby Wayne Smolda

August 19 Execute from the Deviationsby Aaron Alvarado

August 8 ROI or BS (Part 1)by Anonymous Public Fleet Manager

Interested in starting your own blog Go to wwwfl eetblogscom for more information

Fleet Toolbox is like having a fl eet consultant in your offi ce whenever you need it most We offer online tools allowing you to benchmark your operation connect with peer experts share your accomplishments fi nd crucial document templates ensure your competitiveness and develop solutions to your challenges Itrsquos truly a complete fl eet tool right at your fi ngertips Visit fl eettoolboxcom

PHO

TO C

OU

RTE

SY N

EW

YO

RK

FI

RE

DEP

AR

TMEN

T

GF09_WebTOCindd 4GF09_WebTOCindd 4 82911 113314 AM82911 113314 AM

The Choice Is Clear mdash And CleanYour fleet can get the same horsepower and torque performance as gasoline for 30 less in fuel costs ndash

and with 60 fewer emissions mdash thanks to ROUSH CleanTech Liquid Propane Injection fuel systems

Propane autogas fuel systems by ROUSH CleanTech let you operate on a price-stable North American-

sourced fuel with no engine modifications required That means yoursquoll get all the benefits of propane

autogas with no compromises in your vehiclersquos factory warranty protection

PERFORMANCE IDENTICAL

VEHICLE WARRANTY IDENTICAL

FUEL COSTS 30 LESS

EMISSIONS 60 LESS

PROPANE AUTOGAS VS GASOLINE

80059ROUSH ROUSHcleantechcom

20075 ndash 2008 2009 ndash 2010 2009 ndash Newer 2009 ndash Newer 2009 ndash NewerFord F-150 Ford F-250 F-350 Ford E-150 E-250 E-350 Ford E-350 DRW Cutaway Ford E-450 DRW Cutaway(54L V8) (54L V8) (54L V8) (54L V8) (68L V10)

UPFITS AVAILABLE

THE ZERO COMPROMISE ALTERNATIVE FUEL SOLUTION

AF0111roushindd 1 121310 125816 PMGF09_WebTOCindd 5GF09_WebTOCindd 5 82911 113319 AM82911 113319 AM

6 Government Fleet Fact Book 2011

GF0911wexindd 1 82411 34256 PM

Through industry meetings confer-

ences publications and friends in

the industry one can gather ideas

of what is common among public sector

fl eets Further statistics from a nation-

wide database can provide essential data

in determining what the average vehicle

replacement cycle is for example or

which is the most commonly used fl eet

management tool mdash and whether other

fl eets are happy with their systems This

is where an industry book created solely

for the public sector is useful

Government Fleet magazinersquos fi rst

ever Fact Book is designed as a bench-

marking tool for public sector fl eet pro-

fessionals to compare their statistics

with industry averages nationwide We

gathered information from more than

300 professionals for fl eet manager sal-

ary statistics and used a separate sample

of information from more than 300 fl eet

agencies for the rest of the data in this is-

sue It includes statistics about average

salaries for both management and sup-

port staff total fl eet size and breakdown

of fl eet units management systems used

to support operations types of customers

and fuel and parts inventory Each section

is additionally broken down by location

agency type population size fl eet size

and other relevant subsections

Most of the information found in this

Fact Book was gathered from the Fleet

Toolbox a new suite of online tools spe-

cifi cally designed for public sector fl eet

professionals In this publication wersquove

broken out data based on the most signifi -

cant subsections for each category such

as by fl eet size or agency type to allow

fl eet professionals to compare their spe-

cifi c statistics with those averages We

havenrsquot covered every subset and this is

where Fleet Toolboxrsquos fl eetCOMPARE

comes in The easy-to-use tool allows

fl eet professionals to break out data into

even smaller or specifi c subsections such

as by state region or residential popula-

tion This allows for a more tailored com-

parison of stats and inventory with fl eets

in specifi c areas or similar fl eets across

the country

Toolboxrsquos other features are fl eet-

SHARE a free closed social network

to share with and learn from public fl eet

manager peers fl eetDOCS a free database

of more than 700 usable documents such

as request for proposal (RFP) templates

job specs and manuals fl eetANALYZE

eight calculators for analyzing fl eet data

planning budget and performing competi-

tive analysis against industry standards

and fl eetPLAN a library of more than

1200 pages of detailed plans outlining

step-by-step solutions for common fl eet

challenges Public sector fl eet profession-

als can register for a free Lite subscription

or one that allows access to more features

online at wwwfl eettoolboxcom

Whether information is acquired here

or through the Fleet Toolbox our goal is

to spread knowledge about the industry

Use the facts as a benchmarking tool for

your current fl eet as a source for justify-

ing purchases and plans as a comparison

tool when coming up with new policies or

changes or to educate staff and elected

offi cials By being more knowledgeable

we can help the industry gain both respect

and credibility

DEVELOPING AN INDUSTRY TOOL FOR PUBLIC SECTOR FLEETS

Government Fleet created its fi rst ever Fact Book as a benchmarking tool for fl eet managers to compare their statistics with averages nationwide This information can also be found at the Fleet Toolbox online

GF09_Toolboxindd 6GF09_Toolboxindd 6 82911 113405 AM82911 113405 AM

Solutions you can trust acceptance you can depend on

For more information visit

wwwwrightexpresscomgov2011 or call Janet Hunnewell at 18665278870

The Wright Express Government Fuel Card Program is designed to meet the needs of any Federal State and Municipal organization We give our public sector customers the tools to save as much as 15 on overall fuel management expenses

HighlightsSpecialized tax exemption and reporting for government

Customized purchase controls for cost containment

Timely alerts to help you enforce purchasing policies

Point-of-sale 998 Level III data capture

Acceptance at over 90 of US retail fuel locations

Manage your fleet program with ease and confidence

We currently serve over 265000 state and local vehicles an additional 260000 federal government agency vehicles and participate in the GSA SmartPay2 Program Contact us to learn how we can help you with your fleet program needs

GF0911wexindd 1 82411 34256 PMGF09_Toolboxindd 7GF09_Toolboxindd 7 82911 113406 AM82911 113406 AM

GET ON BOARD WITH CHEVIN FLEET SOLUTIONS THE BIGGEST NAME IN FLEET MANAGEMENT SOFTWAREWhether yoursquore a State Municipal or Federal agency our fleet management software helps you manage and effectively maintain your equipment from initial specification through disposal regardless of size complexity or geographical spread

If yoursquore a Municipal agency you may face pressures to extend vehicle replacement cycles relentless mandates for staff reductions and cost cutting as well as political pressure to implement green fleet initiatives

We can give you real-time visibility over complete fleet running costs and utilization queries reports and key performance indicators can be used to accurately predict the right time for vehicle replacement Our fleet management software enables you to increase the value and operating life of equipment by ensuring proper maintenance schedules are adhered to while improving workshop productivity and inventory turns Yoursquoll be able to manage sustainability initiatives and monitor alternative fuel usage and emissions outputs

GF0311chevinindd 2-3 22211 94859 AMGF09_Toolboxindd 8GF09_Toolboxindd 8 82911 113406 AM82911 113406 AM

If yoursquore a State agency the trend towards centralization and consolidating of fleet functions may be a challenge You may face increased scrutiny by your customers concerning escalating charge back rates while trying to achieve fleet downsizing goals

Our enterprise fleet management system FleetWave provides a comprehensive suite of flexible General Service fleet tools to support your tactical requirements while providing a holistic view of all fleet related information This allows you to aggregate accurate operational and maintenance costs and automatically generate precise transparent and timely billing for vehicle usage based upon any organization hierarchy With the ability to benchmark fleet utilization based upon the agency department or driver you can use these statistics to make fact based right-sizing decisions

If yoursquore a Federal agency you may be under pressure to reduce greenhouse gas emissions and shrink your dependency on petroleum all while right-sizing your fleet without impacting mission readiness You probably spend countless hours gathering

data to meet regulatory reporting requirements such as DOE and FAST reporting

FleetWave offers unparalleled flexibility and can automatically process and track complete fuel details from any p-card or fuel card provider and seamlessly present your achievements based on benchmarks or scorecards FleetWave can aggregate unlimited data from GSA commercial lessors national accounts and internal workshops then share these details with internal finance and property management systems Yoursquoll achieve organization-wide visibility over utilization and running costs while supporting field level needs for maintenance operator and fuel management functionality

To get on board with Chevin please contact us to arrange a free system review Call (781) 793-0788email saleschevinfleetcomor visit wwwchevinfleetcom

GF0311chevinindd 2-3 22211 94859 AMGF09_Toolboxindd 9GF09_Toolboxindd 9 82911 113407 AM82911 113407 AM

10 Government Fleet Fact Book 2011

376 UNITS MEDIAN ROLLING STOCK FLEET SIZE

83 OF FLEETS HAVE A FORMAL REPLACEMENT PROGRAM 55

OF FLEETS REQUIRE TECHNICIANS TO PROVIDE THEIR OWN TOOLS

No two fl eets are alike fl eet sizes

budgets and makeup vary wide-

ly However knowing average

fl eet statistics can give a better view of

how big the public sector fl eet industry is

and provides a useful benchmarking tool

for fl eet professionals

Nearly half of all public sector fl eet

departments reporting their information

are city fl eets They have a median fl eet

budget of $3 million annually not in-

cluding capital and maintain a median

rolling stock of nearly 400 units The

majority are internal service funds and

have replacement programs

From tool allowances to fl eet manage-

ment system use GF compiled a profi le

of the average fl eet operation and broke

down public sector fl eet departments

based on population size agency type

and fl eet size

INDUSTRY PROFILEWhat does an average fl eet consist of How many vehicles does it maintain and how much in annual budget does it control Explore these and other statistics of the average fl eet broken down across region agency type and other segments

F L E E T O V E R V I E W

AVERAGE AGENCY PROFILE

4949 OF FLEET DEPARTMENTS ARE CITY FLEETSOF FLEET DEPARTMENTS ARE CITY FLEETS

18REPORT TO THE PUBLIC WORKS DIRECTOR

E

29SERVE A POPULATION SIZE OF LESS

THAN 50000 PEOPLE

$3 MILLION MEDIAN FLEET BUDGET

(LESS CAPITAL)

GF09_Generalindd 10GF09_Generalindd 10 82911 113426 AM82911 113426 AM

LOWER FUEL COSTS

MORE RANGE LONGER ENGINE LIFE

CLEANER THAN GASOLINE

Propane autogas powers more than 15 million vehicles worldwide The reason why is clear

UEcircOtildeIgravegtAtildeEcircAtildeEcircViAgraveIgravewEcirci`EcircVigtEcircLOtildeAgraveEcircLTHORNEcircIgraveiEcirc13

UEcircxmacrEcircvEcircgtOtildeIgravegtAtildeEcircAtildeEcirc`iAtildeIgraveVgtTHORNEcirclaquoAgrave`OtildeVi`

UEcirc-wEcircVgtIgraveTHORNEcircUumliAgraveEcirclaquoiAgravegtIgraveEcircgt`EcircvAgravegtAtildeIgraveAgraveOtildeVIgraveOtildeAgraveiEcircVAtildeIgraveAtilde

UEcircOtilde`Agravei`AtildeEcircvEcirc`i`VgtIgravei`Ecircgt`EcircVUcirciAgraveAtildeAgraveigt`THORNEcircUcirciViAtildeEcircgtUcircgtgtLiEcirc

UEcircAtildelaquoiAtildeiAgraveAtildeEcircgtAgraveiEcirciYacutelaquoiAtildeUcirciEcircIgraveEcircAtildeIgravegt]EcircAtildelaquoiEcircIgraveEcirclaquoiAgravegtIgravei

UEcircAgraveAtildeEcircAtildeiAgraveUcircViEcircviEcircvEcircIgraveiEcircgtUcirciAgravegtiEcircUcirciViEcircLTHORNEcircOacuteEcircIgraveEcircIcircEcircTHORNigtAgraveAtilde

AgravelaquogtiEcirclaquoAgraveUcirc`iAtildeEcircyEcirciiIgraveAtildeEcircUumlIgraveEcircgtEcircVAtildeIgraveivviVIgraveUcirci]EcircVigtLOtildeAgrave]EcircAtildegtvi]Ecircgt`EcircAgraveigtLiEcirc

gtIgraveiAgravegtIgraveUcirciEcircvOtildeidegEcircigtAgraveEcircAgraveiEcircgtIgraveEcircwwwferrellautogascomForYourFleet

Why choose autogas

Call us today to learn how easy it is to incorporate propane-autogas powered vehicles into your fl eet

Propane autogas is the best alternative fuel for fl eets

855-4-AUTOGAS

GF09_Generalindd 11GF09_Generalindd 11 82911 113433 AM82911 113433 AM

12 Government Fleet Fact Book 2011

F L E E T O V E R V I E W

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE

Fleet Units Budget

250 and less $1000000

251 - 500 $1600000

501 - 750 $3925000

751 - 1000 $6039300

1001 - 2000 $6750000

2001 - 3000 $15000000

More than 3000 $24000000

Budgets increase proportionately to the number of units managed Agencies with more than 3000 units report the largest budget of $24 million

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY $2725000COUNTY $3416900STATE AGENCY $8000000FEDERAL $6000000City fl eets have the smallest budget while state agencies are reported to have the largest budgets nearly triple the size of the median city budget

Population Size Percentage

Less than 50000 29

50000 - 99999 12

100000 - 199999 14

200000 - 299999 9

300000 - 399999 3

Population Size Percentage

400000 - 499999 2

500000 - 999999 9

1000000 - 4999999 16

5000000 - 10000000 2

More than 10000000 4

FLEETS BY AGENCY TYPE FLEET SIZE BREAKDOWN

Rolling Stock Units Percentage

Less than 100 17

100 - 250 13

251 - 500 22

501 - 750 13

751 - 1000 7

1001 - 1500 9

1501 - 2000 4

2001 - 3000 4

3001 - 4000 3

4001 - 5000 3

5001 - 7000 2

7001 - 10000 2

More than 10000 1

Fleets with 1000 units or less are more com-mon than larger fl eets Those with more than 10000 units make up only 12 percent of all fl eets

Nearly half of all fl eet agen-cies reporting their informa-tion are city agencies while universities at 2 percent are the least common fl eets analyzed Each state agency that manages its own fl eet reported separate num-bers

Data was collected from GF readership and does not reflect entire industry totals

FLEETS BY AGENCY TYPE

of n-g

a-

hile at 2222222 theeee

on zed

owned m-

d from does

CityCity4949

CountyCounty2222 State State

AgenciesAgencies99

FederalFederal88

UtilityUtility77

UniversityUniversity22

School School DistrictDistrict

33

The most common population size of the area for which a fl eet agency is responsible is less than 50000 Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies

POPULATION SIZEPOPULATION SIZE

GF09_Generalindd 12GF09_Generalindd 12 82911 113433 AM82911 113433 AM

Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

Look no further than your drivers They have a huge impact on the cost of operating your fleet With DriveCam you will reduce collision claims costs by up to 80 fuel by up to 12 and fleet maintenance costs as well

Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

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TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

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that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

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For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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4 Government Fleet Fact Book 2011

What Youre Reading

wwwgovernment-fl eetcomw

AF0111roushindd 1 121310 125816 PM

NYC SANITATION DEPT TRUCK CRASHES THROUGH THIRD FLOOR WALL OF REPAIR SHOPRemember Gas on the right brake on the left

MICHIGAN STATE POLICE TO TEST 19 VEHICLES FOR 2012Ten sedans three special service vehicles and six motorcycles will be tested

CHEROKEE COUNTY CUTS FLEET TO COMBAT FUEL COSTSThe county currently has 599 vehicles in its fl eet down from 639 in its last fi scal year

SACRAMENTO TO PURCHASE 53 LNG REFUSE TRUCKS FOR $158MThe California city estimates it will save more than $3 million in potential on-going maintenance and fuel costs by eliminating 53 older refuse trucks

WEB XCLUSIVE UC DAVISrsquo WEB-BASED DRIVER TRAINING INCREASES COURSE ENROLLMENTEnrollment numbers have more than doubled compared with classroom instruction

THE 51

2

3

4

5

Government-fl eetcomrsquos Top 5 most popular stories as of August 26 2010

THE FLEET CHANNELS

Use the navigator on the government-fl eetcom home page to browse the latest articles from the channels Enter a channel to view in-depth news articles tools calculators and more related to that specifi c topic

Septemberrsquos Web Channel Fuel ManagementAs fuel costs continue to fl uctuate fi nd ways to best keep your expenses under control With constant new fuel technology and methods emerging fi nd out what is best for your fl eet and what should be avoided Below fi nds news and information regarding oil and gasoline trends fuel strategies resale channels and vehicle residuals

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bull Fueling Public Sector Fleets

bull Solutions to the Top Challenges Facing Public Sector Fleets

bull Incentivizing Drivers to Conserve Fuel

bull Bright Ideas Safety

Industry Trends Telematics Safety Remarketing Fuel

RECEIVE BREAKING NEWS WHEN IT HAPPENSSign up for Government Fleetrsquos bi-weekly eNewsletter for timely updates on the latest industry news in public sector fl eet management as well as research and trends industry events and current Government Fleet magazine articles and features Subscribe at wwwgovernment-fl eetcom

1

MARKET TRENDSBy Mike Antichwwwgovernment-fl eetcomBlogGF-Market-Trendsaspx

August 24 Everything Fleet Does Revolves Around Money The Problem is the Lack of it

June 27 Message to Manage-ment Listen to Your Fleet Manager

WHAT WErsquoRE BLOGGING ABOUT

WWBBBBBLO

ANTICH

FLEET BLOGS

The Voice of the Fleet Community (wwwfl eetblogscom)

August 25 Interview with Jamie Lynn Crandall ndash Miss Utah USA ndash Working to Stop Texting While Drivingby Michael Bragg

August 24 DonlenHertz A New Fleet Management Modelby Wayne Smolda

August 19 Execute from the Deviationsby Aaron Alvarado

August 8 ROI or BS (Part 1)by Anonymous Public Fleet Manager

Interested in starting your own blog Go to wwwfl eetblogscom for more information

Fleet Toolbox is like having a fl eet consultant in your offi ce whenever you need it most We offer online tools allowing you to benchmark your operation connect with peer experts share your accomplishments fi nd crucial document templates ensure your competitiveness and develop solutions to your challenges Itrsquos truly a complete fl eet tool right at your fi ngertips Visit fl eettoolboxcom

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OU

RTE

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EW

YO

RK

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RE

DEP

AR

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PROPANE AUTOGAS VS GASOLINE

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20075 ndash 2008 2009 ndash 2010 2009 ndash Newer 2009 ndash Newer 2009 ndash NewerFord F-150 Ford F-250 F-350 Ford E-150 E-250 E-350 Ford E-350 DRW Cutaway Ford E-450 DRW Cutaway(54L V8) (54L V8) (54L V8) (54L V8) (68L V10)

UPFITS AVAILABLE

THE ZERO COMPROMISE ALTERNATIVE FUEL SOLUTION

AF0111roushindd 1 121310 125816 PMGF09_WebTOCindd 5GF09_WebTOCindd 5 82911 113319 AM82911 113319 AM

6 Government Fleet Fact Book 2011

GF0911wexindd 1 82411 34256 PM

Through industry meetings confer-

ences publications and friends in

the industry one can gather ideas

of what is common among public sector

fl eets Further statistics from a nation-

wide database can provide essential data

in determining what the average vehicle

replacement cycle is for example or

which is the most commonly used fl eet

management tool mdash and whether other

fl eets are happy with their systems This

is where an industry book created solely

for the public sector is useful

Government Fleet magazinersquos fi rst

ever Fact Book is designed as a bench-

marking tool for public sector fl eet pro-

fessionals to compare their statistics

with industry averages nationwide We

gathered information from more than

300 professionals for fl eet manager sal-

ary statistics and used a separate sample

of information from more than 300 fl eet

agencies for the rest of the data in this is-

sue It includes statistics about average

salaries for both management and sup-

port staff total fl eet size and breakdown

of fl eet units management systems used

to support operations types of customers

and fuel and parts inventory Each section

is additionally broken down by location

agency type population size fl eet size

and other relevant subsections

Most of the information found in this

Fact Book was gathered from the Fleet

Toolbox a new suite of online tools spe-

cifi cally designed for public sector fl eet

professionals In this publication wersquove

broken out data based on the most signifi -

cant subsections for each category such

as by fl eet size or agency type to allow

fl eet professionals to compare their spe-

cifi c statistics with those averages We

havenrsquot covered every subset and this is

where Fleet Toolboxrsquos fl eetCOMPARE

comes in The easy-to-use tool allows

fl eet professionals to break out data into

even smaller or specifi c subsections such

as by state region or residential popula-

tion This allows for a more tailored com-

parison of stats and inventory with fl eets

in specifi c areas or similar fl eets across

the country

Toolboxrsquos other features are fl eet-

SHARE a free closed social network

to share with and learn from public fl eet

manager peers fl eetDOCS a free database

of more than 700 usable documents such

as request for proposal (RFP) templates

job specs and manuals fl eetANALYZE

eight calculators for analyzing fl eet data

planning budget and performing competi-

tive analysis against industry standards

and fl eetPLAN a library of more than

1200 pages of detailed plans outlining

step-by-step solutions for common fl eet

challenges Public sector fl eet profession-

als can register for a free Lite subscription

or one that allows access to more features

online at wwwfl eettoolboxcom

Whether information is acquired here

or through the Fleet Toolbox our goal is

to spread knowledge about the industry

Use the facts as a benchmarking tool for

your current fl eet as a source for justify-

ing purchases and plans as a comparison

tool when coming up with new policies or

changes or to educate staff and elected

offi cials By being more knowledgeable

we can help the industry gain both respect

and credibility

DEVELOPING AN INDUSTRY TOOL FOR PUBLIC SECTOR FLEETS

Government Fleet created its fi rst ever Fact Book as a benchmarking tool for fl eet managers to compare their statistics with averages nationwide This information can also be found at the Fleet Toolbox online

GF09_Toolboxindd 6GF09_Toolboxindd 6 82911 113405 AM82911 113405 AM

Solutions you can trust acceptance you can depend on

For more information visit

wwwwrightexpresscomgov2011 or call Janet Hunnewell at 18665278870

The Wright Express Government Fuel Card Program is designed to meet the needs of any Federal State and Municipal organization We give our public sector customers the tools to save as much as 15 on overall fuel management expenses

HighlightsSpecialized tax exemption and reporting for government

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Manage your fleet program with ease and confidence

We currently serve over 265000 state and local vehicles an additional 260000 federal government agency vehicles and participate in the GSA SmartPay2 Program Contact us to learn how we can help you with your fleet program needs

GF0911wexindd 1 82411 34256 PMGF09_Toolboxindd 7GF09_Toolboxindd 7 82911 113406 AM82911 113406 AM

GET ON BOARD WITH CHEVIN FLEET SOLUTIONS THE BIGGEST NAME IN FLEET MANAGEMENT SOFTWAREWhether yoursquore a State Municipal or Federal agency our fleet management software helps you manage and effectively maintain your equipment from initial specification through disposal regardless of size complexity or geographical spread

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GF0311chevinindd 2-3 22211 94859 AMGF09_Toolboxindd 8GF09_Toolboxindd 8 82911 113406 AM82911 113406 AM

If yoursquore a State agency the trend towards centralization and consolidating of fleet functions may be a challenge You may face increased scrutiny by your customers concerning escalating charge back rates while trying to achieve fleet downsizing goals

Our enterprise fleet management system FleetWave provides a comprehensive suite of flexible General Service fleet tools to support your tactical requirements while providing a holistic view of all fleet related information This allows you to aggregate accurate operational and maintenance costs and automatically generate precise transparent and timely billing for vehicle usage based upon any organization hierarchy With the ability to benchmark fleet utilization based upon the agency department or driver you can use these statistics to make fact based right-sizing decisions

If yoursquore a Federal agency you may be under pressure to reduce greenhouse gas emissions and shrink your dependency on petroleum all while right-sizing your fleet without impacting mission readiness You probably spend countless hours gathering

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GF0311chevinindd 2-3 22211 94859 AMGF09_Toolboxindd 9GF09_Toolboxindd 9 82911 113407 AM82911 113407 AM

10 Government Fleet Fact Book 2011

376 UNITS MEDIAN ROLLING STOCK FLEET SIZE

83 OF FLEETS HAVE A FORMAL REPLACEMENT PROGRAM 55

OF FLEETS REQUIRE TECHNICIANS TO PROVIDE THEIR OWN TOOLS

No two fl eets are alike fl eet sizes

budgets and makeup vary wide-

ly However knowing average

fl eet statistics can give a better view of

how big the public sector fl eet industry is

and provides a useful benchmarking tool

for fl eet professionals

Nearly half of all public sector fl eet

departments reporting their information

are city fl eets They have a median fl eet

budget of $3 million annually not in-

cluding capital and maintain a median

rolling stock of nearly 400 units The

majority are internal service funds and

have replacement programs

From tool allowances to fl eet manage-

ment system use GF compiled a profi le

of the average fl eet operation and broke

down public sector fl eet departments

based on population size agency type

and fl eet size

INDUSTRY PROFILEWhat does an average fl eet consist of How many vehicles does it maintain and how much in annual budget does it control Explore these and other statistics of the average fl eet broken down across region agency type and other segments

F L E E T O V E R V I E W

AVERAGE AGENCY PROFILE

4949 OF FLEET DEPARTMENTS ARE CITY FLEETSOF FLEET DEPARTMENTS ARE CITY FLEETS

18REPORT TO THE PUBLIC WORKS DIRECTOR

E

29SERVE A POPULATION SIZE OF LESS

THAN 50000 PEOPLE

$3 MILLION MEDIAN FLEET BUDGET

(LESS CAPITAL)

GF09_Generalindd 10GF09_Generalindd 10 82911 113426 AM82911 113426 AM

LOWER FUEL COSTS

MORE RANGE LONGER ENGINE LIFE

CLEANER THAN GASOLINE

Propane autogas powers more than 15 million vehicles worldwide The reason why is clear

UEcircOtildeIgravegtAtildeEcircAtildeEcircViAgraveIgravewEcirci`EcircVigtEcircLOtildeAgraveEcircLTHORNEcircIgraveiEcirc13

UEcircxmacrEcircvEcircgtOtildeIgravegtAtildeEcircAtildeEcirc`iAtildeIgraveVgtTHORNEcirclaquoAgrave`OtildeVi`

UEcirc-wEcircVgtIgraveTHORNEcircUumliAgraveEcirclaquoiAgravegtIgraveEcircgt`EcircvAgravegtAtildeIgraveAgraveOtildeVIgraveOtildeAgraveiEcircVAtildeIgraveAtilde

UEcircOtilde`Agravei`AtildeEcircvEcirc`i`VgtIgravei`Ecircgt`EcircVUcirciAgraveAtildeAgraveigt`THORNEcircUcirciViAtildeEcircgtUcircgtgtLiEcirc

UEcircAtildelaquoiAtildeiAgraveAtildeEcircgtAgraveiEcirciYacutelaquoiAtildeUcirciEcircIgraveEcircAtildeIgravegt]EcircAtildelaquoiEcircIgraveEcirclaquoiAgravegtIgravei

UEcircAgraveAtildeEcircAtildeiAgraveUcircViEcircviEcircvEcircIgraveiEcircgtUcirciAgravegtiEcircUcirciViEcircLTHORNEcircOacuteEcircIgraveEcircIcircEcircTHORNigtAgraveAtilde

AgravelaquogtiEcirclaquoAgraveUcirc`iAtildeEcircyEcirciiIgraveAtildeEcircUumlIgraveEcircgtEcircVAtildeIgraveivviVIgraveUcirci]EcircVigtLOtildeAgrave]EcircAtildegtvi]Ecircgt`EcircAgraveigtLiEcirc

gtIgraveiAgravegtIgraveUcirciEcircvOtildeidegEcircigtAgraveEcircAgraveiEcircgtIgraveEcircwwwferrellautogascomForYourFleet

Why choose autogas

Call us today to learn how easy it is to incorporate propane-autogas powered vehicles into your fl eet

Propane autogas is the best alternative fuel for fl eets

855-4-AUTOGAS

GF09_Generalindd 11GF09_Generalindd 11 82911 113433 AM82911 113433 AM

12 Government Fleet Fact Book 2011

F L E E T O V E R V I E W

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE

Fleet Units Budget

250 and less $1000000

251 - 500 $1600000

501 - 750 $3925000

751 - 1000 $6039300

1001 - 2000 $6750000

2001 - 3000 $15000000

More than 3000 $24000000

Budgets increase proportionately to the number of units managed Agencies with more than 3000 units report the largest budget of $24 million

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY $2725000COUNTY $3416900STATE AGENCY $8000000FEDERAL $6000000City fl eets have the smallest budget while state agencies are reported to have the largest budgets nearly triple the size of the median city budget

Population Size Percentage

Less than 50000 29

50000 - 99999 12

100000 - 199999 14

200000 - 299999 9

300000 - 399999 3

Population Size Percentage

400000 - 499999 2

500000 - 999999 9

1000000 - 4999999 16

5000000 - 10000000 2

More than 10000000 4

FLEETS BY AGENCY TYPE FLEET SIZE BREAKDOWN

Rolling Stock Units Percentage

Less than 100 17

100 - 250 13

251 - 500 22

501 - 750 13

751 - 1000 7

1001 - 1500 9

1501 - 2000 4

2001 - 3000 4

3001 - 4000 3

4001 - 5000 3

5001 - 7000 2

7001 - 10000 2

More than 10000 1

Fleets with 1000 units or less are more com-mon than larger fl eets Those with more than 10000 units make up only 12 percent of all fl eets

Nearly half of all fl eet agen-cies reporting their informa-tion are city agencies while universities at 2 percent are the least common fl eets analyzed Each state agency that manages its own fl eet reported separate num-bers

Data was collected from GF readership and does not reflect entire industry totals

FLEETS BY AGENCY TYPE

of n-g

a-

hile at 2222222 theeee

on zed

owned m-

d from does

CityCity4949

CountyCounty2222 State State

AgenciesAgencies99

FederalFederal88

UtilityUtility77

UniversityUniversity22

School School DistrictDistrict

33

The most common population size of the area for which a fl eet agency is responsible is less than 50000 Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies

POPULATION SIZEPOPULATION SIZE

GF09_Generalindd 12GF09_Generalindd 12 82911 113433 AM82911 113433 AM

Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

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Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

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Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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GF0911toolboxindd 1 81911 84633 AMGF09_Vehiclesindd 33GF09_Vehiclesindd 33 82911 113649 AM82911 113649 AM

34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

- build and improve written and maintenance tasks

- gain analytical skills to evaluate other fl eet operations

- increase accountability

Buy today and receive free updates and changes via e-mail

Keep your fl eet operations secure today

Learn more at wwwgfl eetcomaudit GF10-0210

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PROTECT PROTECT YOUR FLEETYOUR FLEET

Prevent an audit of your fl eet operations with the

Public Fleet Audit ndash A Self Assessment Checklist

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

reliability

When your contract requires high performance Fleet Management services rely on AbilityOneAbilityOne helps fulfill your federal contract needs while enabling you to create employment opportunities for people who are blind or have other significant disabilities Our competitive Fleet Management services include

AbilityOneorg

GF0511nishindd 1 41411 43912 PMGF09_C3-C4indd 993GF09_C3-C4indd 993 82911 113846 AM82911 113846 AM

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

Nine GM models have been awarded Vincentricrsquos 2011 Best Fleet Value

in Americatrade with Chevrolet sweeping the full-size pickup and full-size

van categories The awards honor vehicles with the lowest lifecycle

costs in their segment determined by measuring eight cost factors For

outstanding savings over time put our award-winning vehicles to work

For more solutions visit gmfleetcom

Vincentric awards based on 2011 model year analysis

copy2011 General Motors LLC

| 2011 CHEVROLET SILVERADO 3500HD

| 2011 CHEVROLET EXPRESS

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

4 Government Fleet Fact Book 2011

What Youre Reading

wwwgovernment-fl eetcomw

AF0111roushindd 1 121310 125816 PM

NYC SANITATION DEPT TRUCK CRASHES THROUGH THIRD FLOOR WALL OF REPAIR SHOPRemember Gas on the right brake on the left

MICHIGAN STATE POLICE TO TEST 19 VEHICLES FOR 2012Ten sedans three special service vehicles and six motorcycles will be tested

CHEROKEE COUNTY CUTS FLEET TO COMBAT FUEL COSTSThe county currently has 599 vehicles in its fl eet down from 639 in its last fi scal year

SACRAMENTO TO PURCHASE 53 LNG REFUSE TRUCKS FOR $158MThe California city estimates it will save more than $3 million in potential on-going maintenance and fuel costs by eliminating 53 older refuse trucks

WEB XCLUSIVE UC DAVISrsquo WEB-BASED DRIVER TRAINING INCREASES COURSE ENROLLMENTEnrollment numbers have more than doubled compared with classroom instruction

THE 51

2

3

4

5

Government-fl eetcomrsquos Top 5 most popular stories as of August 26 2010

THE FLEET CHANNELS

Use the navigator on the government-fl eetcom home page to browse the latest articles from the channels Enter a channel to view in-depth news articles tools calculators and more related to that specifi c topic

Septemberrsquos Web Channel Fuel ManagementAs fuel costs continue to fl uctuate fi nd ways to best keep your expenses under control With constant new fuel technology and methods emerging fi nd out what is best for your fl eet and what should be avoided Below fi nds news and information regarding oil and gasoline trends fuel strategies resale channels and vehicle residuals

bull Seattle Maximizes Technology to Improve Operations

bull Oil Initiatives Government Fleets Should Consider

bull Fueling Public Sector Fleets

bull Solutions to the Top Challenges Facing Public Sector Fleets

bull Incentivizing Drivers to Conserve Fuel

bull Bright Ideas Safety

Industry Trends Telematics Safety Remarketing Fuel

RECEIVE BREAKING NEWS WHEN IT HAPPENSSign up for Government Fleetrsquos bi-weekly eNewsletter for timely updates on the latest industry news in public sector fl eet management as well as research and trends industry events and current Government Fleet magazine articles and features Subscribe at wwwgovernment-fl eetcom

1

MARKET TRENDSBy Mike Antichwwwgovernment-fl eetcomBlogGF-Market-Trendsaspx

August 24 Everything Fleet Does Revolves Around Money The Problem is the Lack of it

June 27 Message to Manage-ment Listen to Your Fleet Manager

WHAT WErsquoRE BLOGGING ABOUT

WWBBBBBLO

ANTICH

FLEET BLOGS

The Voice of the Fleet Community (wwwfl eetblogscom)

August 25 Interview with Jamie Lynn Crandall ndash Miss Utah USA ndash Working to Stop Texting While Drivingby Michael Bragg

August 24 DonlenHertz A New Fleet Management Modelby Wayne Smolda

August 19 Execute from the Deviationsby Aaron Alvarado

August 8 ROI or BS (Part 1)by Anonymous Public Fleet Manager

Interested in starting your own blog Go to wwwfl eetblogscom for more information

Fleet Toolbox is like having a fl eet consultant in your offi ce whenever you need it most We offer online tools allowing you to benchmark your operation connect with peer experts share your accomplishments fi nd crucial document templates ensure your competitiveness and develop solutions to your challenges Itrsquos truly a complete fl eet tool right at your fi ngertips Visit fl eettoolboxcom

PHO

TO C

OU

RTE

SY N

EW

YO

RK

FI

RE

DEP

AR

TMEN

T

GF09_WebTOCindd 4GF09_WebTOCindd 4 82911 113314 AM82911 113314 AM

The Choice Is Clear mdash And CleanYour fleet can get the same horsepower and torque performance as gasoline for 30 less in fuel costs ndash

and with 60 fewer emissions mdash thanks to ROUSH CleanTech Liquid Propane Injection fuel systems

Propane autogas fuel systems by ROUSH CleanTech let you operate on a price-stable North American-

sourced fuel with no engine modifications required That means yoursquoll get all the benefits of propane

autogas with no compromises in your vehiclersquos factory warranty protection

PERFORMANCE IDENTICAL

VEHICLE WARRANTY IDENTICAL

FUEL COSTS 30 LESS

EMISSIONS 60 LESS

PROPANE AUTOGAS VS GASOLINE

80059ROUSH ROUSHcleantechcom

20075 ndash 2008 2009 ndash 2010 2009 ndash Newer 2009 ndash Newer 2009 ndash NewerFord F-150 Ford F-250 F-350 Ford E-150 E-250 E-350 Ford E-350 DRW Cutaway Ford E-450 DRW Cutaway(54L V8) (54L V8) (54L V8) (54L V8) (68L V10)

UPFITS AVAILABLE

THE ZERO COMPROMISE ALTERNATIVE FUEL SOLUTION

AF0111roushindd 1 121310 125816 PMGF09_WebTOCindd 5GF09_WebTOCindd 5 82911 113319 AM82911 113319 AM

6 Government Fleet Fact Book 2011

GF0911wexindd 1 82411 34256 PM

Through industry meetings confer-

ences publications and friends in

the industry one can gather ideas

of what is common among public sector

fl eets Further statistics from a nation-

wide database can provide essential data

in determining what the average vehicle

replacement cycle is for example or

which is the most commonly used fl eet

management tool mdash and whether other

fl eets are happy with their systems This

is where an industry book created solely

for the public sector is useful

Government Fleet magazinersquos fi rst

ever Fact Book is designed as a bench-

marking tool for public sector fl eet pro-

fessionals to compare their statistics

with industry averages nationwide We

gathered information from more than

300 professionals for fl eet manager sal-

ary statistics and used a separate sample

of information from more than 300 fl eet

agencies for the rest of the data in this is-

sue It includes statistics about average

salaries for both management and sup-

port staff total fl eet size and breakdown

of fl eet units management systems used

to support operations types of customers

and fuel and parts inventory Each section

is additionally broken down by location

agency type population size fl eet size

and other relevant subsections

Most of the information found in this

Fact Book was gathered from the Fleet

Toolbox a new suite of online tools spe-

cifi cally designed for public sector fl eet

professionals In this publication wersquove

broken out data based on the most signifi -

cant subsections for each category such

as by fl eet size or agency type to allow

fl eet professionals to compare their spe-

cifi c statistics with those averages We

havenrsquot covered every subset and this is

where Fleet Toolboxrsquos fl eetCOMPARE

comes in The easy-to-use tool allows

fl eet professionals to break out data into

even smaller or specifi c subsections such

as by state region or residential popula-

tion This allows for a more tailored com-

parison of stats and inventory with fl eets

in specifi c areas or similar fl eets across

the country

Toolboxrsquos other features are fl eet-

SHARE a free closed social network

to share with and learn from public fl eet

manager peers fl eetDOCS a free database

of more than 700 usable documents such

as request for proposal (RFP) templates

job specs and manuals fl eetANALYZE

eight calculators for analyzing fl eet data

planning budget and performing competi-

tive analysis against industry standards

and fl eetPLAN a library of more than

1200 pages of detailed plans outlining

step-by-step solutions for common fl eet

challenges Public sector fl eet profession-

als can register for a free Lite subscription

or one that allows access to more features

online at wwwfl eettoolboxcom

Whether information is acquired here

or through the Fleet Toolbox our goal is

to spread knowledge about the industry

Use the facts as a benchmarking tool for

your current fl eet as a source for justify-

ing purchases and plans as a comparison

tool when coming up with new policies or

changes or to educate staff and elected

offi cials By being more knowledgeable

we can help the industry gain both respect

and credibility

DEVELOPING AN INDUSTRY TOOL FOR PUBLIC SECTOR FLEETS

Government Fleet created its fi rst ever Fact Book as a benchmarking tool for fl eet managers to compare their statistics with averages nationwide This information can also be found at the Fleet Toolbox online

GF09_Toolboxindd 6GF09_Toolboxindd 6 82911 113405 AM82911 113405 AM

Solutions you can trust acceptance you can depend on

For more information visit

wwwwrightexpresscomgov2011 or call Janet Hunnewell at 18665278870

The Wright Express Government Fuel Card Program is designed to meet the needs of any Federal State and Municipal organization We give our public sector customers the tools to save as much as 15 on overall fuel management expenses

HighlightsSpecialized tax exemption and reporting for government

Customized purchase controls for cost containment

Timely alerts to help you enforce purchasing policies

Point-of-sale 998 Level III data capture

Acceptance at over 90 of US retail fuel locations

Manage your fleet program with ease and confidence

We currently serve over 265000 state and local vehicles an additional 260000 federal government agency vehicles and participate in the GSA SmartPay2 Program Contact us to learn how we can help you with your fleet program needs

GF0911wexindd 1 82411 34256 PMGF09_Toolboxindd 7GF09_Toolboxindd 7 82911 113406 AM82911 113406 AM

GET ON BOARD WITH CHEVIN FLEET SOLUTIONS THE BIGGEST NAME IN FLEET MANAGEMENT SOFTWAREWhether yoursquore a State Municipal or Federal agency our fleet management software helps you manage and effectively maintain your equipment from initial specification through disposal regardless of size complexity or geographical spread

If yoursquore a Municipal agency you may face pressures to extend vehicle replacement cycles relentless mandates for staff reductions and cost cutting as well as political pressure to implement green fleet initiatives

We can give you real-time visibility over complete fleet running costs and utilization queries reports and key performance indicators can be used to accurately predict the right time for vehicle replacement Our fleet management software enables you to increase the value and operating life of equipment by ensuring proper maintenance schedules are adhered to while improving workshop productivity and inventory turns Yoursquoll be able to manage sustainability initiatives and monitor alternative fuel usage and emissions outputs

GF0311chevinindd 2-3 22211 94859 AMGF09_Toolboxindd 8GF09_Toolboxindd 8 82911 113406 AM82911 113406 AM

If yoursquore a State agency the trend towards centralization and consolidating of fleet functions may be a challenge You may face increased scrutiny by your customers concerning escalating charge back rates while trying to achieve fleet downsizing goals

Our enterprise fleet management system FleetWave provides a comprehensive suite of flexible General Service fleet tools to support your tactical requirements while providing a holistic view of all fleet related information This allows you to aggregate accurate operational and maintenance costs and automatically generate precise transparent and timely billing for vehicle usage based upon any organization hierarchy With the ability to benchmark fleet utilization based upon the agency department or driver you can use these statistics to make fact based right-sizing decisions

If yoursquore a Federal agency you may be under pressure to reduce greenhouse gas emissions and shrink your dependency on petroleum all while right-sizing your fleet without impacting mission readiness You probably spend countless hours gathering

data to meet regulatory reporting requirements such as DOE and FAST reporting

FleetWave offers unparalleled flexibility and can automatically process and track complete fuel details from any p-card or fuel card provider and seamlessly present your achievements based on benchmarks or scorecards FleetWave can aggregate unlimited data from GSA commercial lessors national accounts and internal workshops then share these details with internal finance and property management systems Yoursquoll achieve organization-wide visibility over utilization and running costs while supporting field level needs for maintenance operator and fuel management functionality

To get on board with Chevin please contact us to arrange a free system review Call (781) 793-0788email saleschevinfleetcomor visit wwwchevinfleetcom

GF0311chevinindd 2-3 22211 94859 AMGF09_Toolboxindd 9GF09_Toolboxindd 9 82911 113407 AM82911 113407 AM

10 Government Fleet Fact Book 2011

376 UNITS MEDIAN ROLLING STOCK FLEET SIZE

83 OF FLEETS HAVE A FORMAL REPLACEMENT PROGRAM 55

OF FLEETS REQUIRE TECHNICIANS TO PROVIDE THEIR OWN TOOLS

No two fl eets are alike fl eet sizes

budgets and makeup vary wide-

ly However knowing average

fl eet statistics can give a better view of

how big the public sector fl eet industry is

and provides a useful benchmarking tool

for fl eet professionals

Nearly half of all public sector fl eet

departments reporting their information

are city fl eets They have a median fl eet

budget of $3 million annually not in-

cluding capital and maintain a median

rolling stock of nearly 400 units The

majority are internal service funds and

have replacement programs

From tool allowances to fl eet manage-

ment system use GF compiled a profi le

of the average fl eet operation and broke

down public sector fl eet departments

based on population size agency type

and fl eet size

INDUSTRY PROFILEWhat does an average fl eet consist of How many vehicles does it maintain and how much in annual budget does it control Explore these and other statistics of the average fl eet broken down across region agency type and other segments

F L E E T O V E R V I E W

AVERAGE AGENCY PROFILE

4949 OF FLEET DEPARTMENTS ARE CITY FLEETSOF FLEET DEPARTMENTS ARE CITY FLEETS

18REPORT TO THE PUBLIC WORKS DIRECTOR

E

29SERVE A POPULATION SIZE OF LESS

THAN 50000 PEOPLE

$3 MILLION MEDIAN FLEET BUDGET

(LESS CAPITAL)

GF09_Generalindd 10GF09_Generalindd 10 82911 113426 AM82911 113426 AM

LOWER FUEL COSTS

MORE RANGE LONGER ENGINE LIFE

CLEANER THAN GASOLINE

Propane autogas powers more than 15 million vehicles worldwide The reason why is clear

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UEcircAgraveAtildeEcircAtildeiAgraveUcircViEcircviEcircvEcircIgraveiEcircgtUcirciAgravegtiEcircUcirciViEcircLTHORNEcircOacuteEcircIgraveEcircIcircEcircTHORNigtAgraveAtilde

AgravelaquogtiEcirclaquoAgraveUcirc`iAtildeEcircyEcirciiIgraveAtildeEcircUumlIgraveEcircgtEcircVAtildeIgraveivviVIgraveUcirci]EcircVigtLOtildeAgrave]EcircAtildegtvi]Ecircgt`EcircAgraveigtLiEcirc

gtIgraveiAgravegtIgraveUcirciEcircvOtildeidegEcircigtAgraveEcircAgraveiEcircgtIgraveEcircwwwferrellautogascomForYourFleet

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GF09_Generalindd 11GF09_Generalindd 11 82911 113433 AM82911 113433 AM

12 Government Fleet Fact Book 2011

F L E E T O V E R V I E W

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE

Fleet Units Budget

250 and less $1000000

251 - 500 $1600000

501 - 750 $3925000

751 - 1000 $6039300

1001 - 2000 $6750000

2001 - 3000 $15000000

More than 3000 $24000000

Budgets increase proportionately to the number of units managed Agencies with more than 3000 units report the largest budget of $24 million

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY $2725000COUNTY $3416900STATE AGENCY $8000000FEDERAL $6000000City fl eets have the smallest budget while state agencies are reported to have the largest budgets nearly triple the size of the median city budget

Population Size Percentage

Less than 50000 29

50000 - 99999 12

100000 - 199999 14

200000 - 299999 9

300000 - 399999 3

Population Size Percentage

400000 - 499999 2

500000 - 999999 9

1000000 - 4999999 16

5000000 - 10000000 2

More than 10000000 4

FLEETS BY AGENCY TYPE FLEET SIZE BREAKDOWN

Rolling Stock Units Percentage

Less than 100 17

100 - 250 13

251 - 500 22

501 - 750 13

751 - 1000 7

1001 - 1500 9

1501 - 2000 4

2001 - 3000 4

3001 - 4000 3

4001 - 5000 3

5001 - 7000 2

7001 - 10000 2

More than 10000 1

Fleets with 1000 units or less are more com-mon than larger fl eets Those with more than 10000 units make up only 12 percent of all fl eets

Nearly half of all fl eet agen-cies reporting their informa-tion are city agencies while universities at 2 percent are the least common fl eets analyzed Each state agency that manages its own fl eet reported separate num-bers

Data was collected from GF readership and does not reflect entire industry totals

FLEETS BY AGENCY TYPE

of n-g

a-

hile at 2222222 theeee

on zed

owned m-

d from does

CityCity4949

CountyCounty2222 State State

AgenciesAgencies99

FederalFederal88

UtilityUtility77

UniversityUniversity22

School School DistrictDistrict

33

The most common population size of the area for which a fl eet agency is responsible is less than 50000 Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies

POPULATION SIZEPOPULATION SIZE

GF09_Generalindd 12GF09_Generalindd 12 82911 113433 AM82911 113433 AM

Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

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Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

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GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

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WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

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To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

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GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

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- gain analytical skills to evaluate other fl eet operations

- increase accountability

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GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

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6 Government Fleet Fact Book 2011

GF0911wexindd 1 82411 34256 PM

Through industry meetings confer-

ences publications and friends in

the industry one can gather ideas

of what is common among public sector

fl eets Further statistics from a nation-

wide database can provide essential data

in determining what the average vehicle

replacement cycle is for example or

which is the most commonly used fl eet

management tool mdash and whether other

fl eets are happy with their systems This

is where an industry book created solely

for the public sector is useful

Government Fleet magazinersquos fi rst

ever Fact Book is designed as a bench-

marking tool for public sector fl eet pro-

fessionals to compare their statistics

with industry averages nationwide We

gathered information from more than

300 professionals for fl eet manager sal-

ary statistics and used a separate sample

of information from more than 300 fl eet

agencies for the rest of the data in this is-

sue It includes statistics about average

salaries for both management and sup-

port staff total fl eet size and breakdown

of fl eet units management systems used

to support operations types of customers

and fuel and parts inventory Each section

is additionally broken down by location

agency type population size fl eet size

and other relevant subsections

Most of the information found in this

Fact Book was gathered from the Fleet

Toolbox a new suite of online tools spe-

cifi cally designed for public sector fl eet

professionals In this publication wersquove

broken out data based on the most signifi -

cant subsections for each category such

as by fl eet size or agency type to allow

fl eet professionals to compare their spe-

cifi c statistics with those averages We

havenrsquot covered every subset and this is

where Fleet Toolboxrsquos fl eetCOMPARE

comes in The easy-to-use tool allows

fl eet professionals to break out data into

even smaller or specifi c subsections such

as by state region or residential popula-

tion This allows for a more tailored com-

parison of stats and inventory with fl eets

in specifi c areas or similar fl eets across

the country

Toolboxrsquos other features are fl eet-

SHARE a free closed social network

to share with and learn from public fl eet

manager peers fl eetDOCS a free database

of more than 700 usable documents such

as request for proposal (RFP) templates

job specs and manuals fl eetANALYZE

eight calculators for analyzing fl eet data

planning budget and performing competi-

tive analysis against industry standards

and fl eetPLAN a library of more than

1200 pages of detailed plans outlining

step-by-step solutions for common fl eet

challenges Public sector fl eet profession-

als can register for a free Lite subscription

or one that allows access to more features

online at wwwfl eettoolboxcom

Whether information is acquired here

or through the Fleet Toolbox our goal is

to spread knowledge about the industry

Use the facts as a benchmarking tool for

your current fl eet as a source for justify-

ing purchases and plans as a comparison

tool when coming up with new policies or

changes or to educate staff and elected

offi cials By being more knowledgeable

we can help the industry gain both respect

and credibility

DEVELOPING AN INDUSTRY TOOL FOR PUBLIC SECTOR FLEETS

Government Fleet created its fi rst ever Fact Book as a benchmarking tool for fl eet managers to compare their statistics with averages nationwide This information can also be found at the Fleet Toolbox online

GF09_Toolboxindd 6GF09_Toolboxindd 6 82911 113405 AM82911 113405 AM

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If yoursquore a Municipal agency you may face pressures to extend vehicle replacement cycles relentless mandates for staff reductions and cost cutting as well as political pressure to implement green fleet initiatives

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10 Government Fleet Fact Book 2011

376 UNITS MEDIAN ROLLING STOCK FLEET SIZE

83 OF FLEETS HAVE A FORMAL REPLACEMENT PROGRAM 55

OF FLEETS REQUIRE TECHNICIANS TO PROVIDE THEIR OWN TOOLS

No two fl eets are alike fl eet sizes

budgets and makeup vary wide-

ly However knowing average

fl eet statistics can give a better view of

how big the public sector fl eet industry is

and provides a useful benchmarking tool

for fl eet professionals

Nearly half of all public sector fl eet

departments reporting their information

are city fl eets They have a median fl eet

budget of $3 million annually not in-

cluding capital and maintain a median

rolling stock of nearly 400 units The

majority are internal service funds and

have replacement programs

From tool allowances to fl eet manage-

ment system use GF compiled a profi le

of the average fl eet operation and broke

down public sector fl eet departments

based on population size agency type

and fl eet size

INDUSTRY PROFILEWhat does an average fl eet consist of How many vehicles does it maintain and how much in annual budget does it control Explore these and other statistics of the average fl eet broken down across region agency type and other segments

F L E E T O V E R V I E W

AVERAGE AGENCY PROFILE

4949 OF FLEET DEPARTMENTS ARE CITY FLEETSOF FLEET DEPARTMENTS ARE CITY FLEETS

18REPORT TO THE PUBLIC WORKS DIRECTOR

E

29SERVE A POPULATION SIZE OF LESS

THAN 50000 PEOPLE

$3 MILLION MEDIAN FLEET BUDGET

(LESS CAPITAL)

GF09_Generalindd 10GF09_Generalindd 10 82911 113426 AM82911 113426 AM

LOWER FUEL COSTS

MORE RANGE LONGER ENGINE LIFE

CLEANER THAN GASOLINE

Propane autogas powers more than 15 million vehicles worldwide The reason why is clear

UEcircOtildeIgravegtAtildeEcircAtildeEcircViAgraveIgravewEcirci`EcircVigtEcircLOtildeAgraveEcircLTHORNEcircIgraveiEcirc13

UEcircxmacrEcircvEcircgtOtildeIgravegtAtildeEcircAtildeEcirc`iAtildeIgraveVgtTHORNEcirclaquoAgrave`OtildeVi`

UEcirc-wEcircVgtIgraveTHORNEcircUumliAgraveEcirclaquoiAgravegtIgraveEcircgt`EcircvAgravegtAtildeIgraveAgraveOtildeVIgraveOtildeAgraveiEcircVAtildeIgraveAtilde

UEcircOtilde`Agravei`AtildeEcircvEcirc`i`VgtIgravei`Ecircgt`EcircVUcirciAgraveAtildeAgraveigt`THORNEcircUcirciViAtildeEcircgtUcircgtgtLiEcirc

UEcircAtildelaquoiAtildeiAgraveAtildeEcircgtAgraveiEcirciYacutelaquoiAtildeUcirciEcircIgraveEcircAtildeIgravegt]EcircAtildelaquoiEcircIgraveEcirclaquoiAgravegtIgravei

UEcircAgraveAtildeEcircAtildeiAgraveUcircViEcircviEcircvEcircIgraveiEcircgtUcirciAgravegtiEcircUcirciViEcircLTHORNEcircOacuteEcircIgraveEcircIcircEcircTHORNigtAgraveAtilde

AgravelaquogtiEcirclaquoAgraveUcirc`iAtildeEcircyEcirciiIgraveAtildeEcircUumlIgraveEcircgtEcircVAtildeIgraveivviVIgraveUcirci]EcircVigtLOtildeAgrave]EcircAtildegtvi]Ecircgt`EcircAgraveigtLiEcirc

gtIgraveiAgravegtIgraveUcirciEcircvOtildeidegEcircigtAgraveEcircAgraveiEcircgtIgraveEcircwwwferrellautogascomForYourFleet

Why choose autogas

Call us today to learn how easy it is to incorporate propane-autogas powered vehicles into your fl eet

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GF09_Generalindd 11GF09_Generalindd 11 82911 113433 AM82911 113433 AM

12 Government Fleet Fact Book 2011

F L E E T O V E R V I E W

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE

Fleet Units Budget

250 and less $1000000

251 - 500 $1600000

501 - 750 $3925000

751 - 1000 $6039300

1001 - 2000 $6750000

2001 - 3000 $15000000

More than 3000 $24000000

Budgets increase proportionately to the number of units managed Agencies with more than 3000 units report the largest budget of $24 million

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY $2725000COUNTY $3416900STATE AGENCY $8000000FEDERAL $6000000City fl eets have the smallest budget while state agencies are reported to have the largest budgets nearly triple the size of the median city budget

Population Size Percentage

Less than 50000 29

50000 - 99999 12

100000 - 199999 14

200000 - 299999 9

300000 - 399999 3

Population Size Percentage

400000 - 499999 2

500000 - 999999 9

1000000 - 4999999 16

5000000 - 10000000 2

More than 10000000 4

FLEETS BY AGENCY TYPE FLEET SIZE BREAKDOWN

Rolling Stock Units Percentage

Less than 100 17

100 - 250 13

251 - 500 22

501 - 750 13

751 - 1000 7

1001 - 1500 9

1501 - 2000 4

2001 - 3000 4

3001 - 4000 3

4001 - 5000 3

5001 - 7000 2

7001 - 10000 2

More than 10000 1

Fleets with 1000 units or less are more com-mon than larger fl eets Those with more than 10000 units make up only 12 percent of all fl eets

Nearly half of all fl eet agen-cies reporting their informa-tion are city agencies while universities at 2 percent are the least common fl eets analyzed Each state agency that manages its own fl eet reported separate num-bers

Data was collected from GF readership and does not reflect entire industry totals

FLEETS BY AGENCY TYPE

of n-g

a-

hile at 2222222 theeee

on zed

owned m-

d from does

CityCity4949

CountyCounty2222 State State

AgenciesAgencies99

FederalFederal88

UtilityUtility77

UniversityUniversity22

School School DistrictDistrict

33

The most common population size of the area for which a fl eet agency is responsible is less than 50000 Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies

POPULATION SIZEPOPULATION SIZE

GF09_Generalindd 12GF09_Generalindd 12 82911 113433 AM82911 113433 AM

Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

Look no further than your drivers They have a huge impact on the cost of operating your fleet With DriveCam you will reduce collision claims costs by up to 80 fuel by up to 12 and fleet maintenance costs as well

Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

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TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

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GF08

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For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

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Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

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  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
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  • GOVF_36-39
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6 Government Fleet Fact Book 2011

GF0911wexindd 1 82411 34256 PM

Through industry meetings confer-

ences publications and friends in

the industry one can gather ideas

of what is common among public sector

fl eets Further statistics from a nation-

wide database can provide essential data

in determining what the average vehicle

replacement cycle is for example or

which is the most commonly used fl eet

management tool mdash and whether other

fl eets are happy with their systems This

is where an industry book created solely

for the public sector is useful

Government Fleet magazinersquos fi rst

ever Fact Book is designed as a bench-

marking tool for public sector fl eet pro-

fessionals to compare their statistics

with industry averages nationwide We

gathered information from more than

300 professionals for fl eet manager sal-

ary statistics and used a separate sample

of information from more than 300 fl eet

agencies for the rest of the data in this is-

sue It includes statistics about average

salaries for both management and sup-

port staff total fl eet size and breakdown

of fl eet units management systems used

to support operations types of customers

and fuel and parts inventory Each section

is additionally broken down by location

agency type population size fl eet size

and other relevant subsections

Most of the information found in this

Fact Book was gathered from the Fleet

Toolbox a new suite of online tools spe-

cifi cally designed for public sector fl eet

professionals In this publication wersquove

broken out data based on the most signifi -

cant subsections for each category such

as by fl eet size or agency type to allow

fl eet professionals to compare their spe-

cifi c statistics with those averages We

havenrsquot covered every subset and this is

where Fleet Toolboxrsquos fl eetCOMPARE

comes in The easy-to-use tool allows

fl eet professionals to break out data into

even smaller or specifi c subsections such

as by state region or residential popula-

tion This allows for a more tailored com-

parison of stats and inventory with fl eets

in specifi c areas or similar fl eets across

the country

Toolboxrsquos other features are fl eet-

SHARE a free closed social network

to share with and learn from public fl eet

manager peers fl eetDOCS a free database

of more than 700 usable documents such

as request for proposal (RFP) templates

job specs and manuals fl eetANALYZE

eight calculators for analyzing fl eet data

planning budget and performing competi-

tive analysis against industry standards

and fl eetPLAN a library of more than

1200 pages of detailed plans outlining

step-by-step solutions for common fl eet

challenges Public sector fl eet profession-

als can register for a free Lite subscription

or one that allows access to more features

online at wwwfl eettoolboxcom

Whether information is acquired here

or through the Fleet Toolbox our goal is

to spread knowledge about the industry

Use the facts as a benchmarking tool for

your current fl eet as a source for justify-

ing purchases and plans as a comparison

tool when coming up with new policies or

changes or to educate staff and elected

offi cials By being more knowledgeable

we can help the industry gain both respect

and credibility

DEVELOPING AN INDUSTRY TOOL FOR PUBLIC SECTOR FLEETS

Government Fleet created its fi rst ever Fact Book as a benchmarking tool for fl eet managers to compare their statistics with averages nationwide This information can also be found at the Fleet Toolbox online

GF09_Toolboxindd 6GF09_Toolboxindd 6 82911 113405 AM82911 113405 AM

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If yoursquore a Federal agency you may be under pressure to reduce greenhouse gas emissions and shrink your dependency on petroleum all while right-sizing your fleet without impacting mission readiness You probably spend countless hours gathering

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GF0311chevinindd 2-3 22211 94859 AMGF09_Toolboxindd 9GF09_Toolboxindd 9 82911 113407 AM82911 113407 AM

10 Government Fleet Fact Book 2011

376 UNITS MEDIAN ROLLING STOCK FLEET SIZE

83 OF FLEETS HAVE A FORMAL REPLACEMENT PROGRAM 55

OF FLEETS REQUIRE TECHNICIANS TO PROVIDE THEIR OWN TOOLS

No two fl eets are alike fl eet sizes

budgets and makeup vary wide-

ly However knowing average

fl eet statistics can give a better view of

how big the public sector fl eet industry is

and provides a useful benchmarking tool

for fl eet professionals

Nearly half of all public sector fl eet

departments reporting their information

are city fl eets They have a median fl eet

budget of $3 million annually not in-

cluding capital and maintain a median

rolling stock of nearly 400 units The

majority are internal service funds and

have replacement programs

From tool allowances to fl eet manage-

ment system use GF compiled a profi le

of the average fl eet operation and broke

down public sector fl eet departments

based on population size agency type

and fl eet size

INDUSTRY PROFILEWhat does an average fl eet consist of How many vehicles does it maintain and how much in annual budget does it control Explore these and other statistics of the average fl eet broken down across region agency type and other segments

F L E E T O V E R V I E W

AVERAGE AGENCY PROFILE

4949 OF FLEET DEPARTMENTS ARE CITY FLEETSOF FLEET DEPARTMENTS ARE CITY FLEETS

18REPORT TO THE PUBLIC WORKS DIRECTOR

E

29SERVE A POPULATION SIZE OF LESS

THAN 50000 PEOPLE

$3 MILLION MEDIAN FLEET BUDGET

(LESS CAPITAL)

GF09_Generalindd 10GF09_Generalindd 10 82911 113426 AM82911 113426 AM

LOWER FUEL COSTS

MORE RANGE LONGER ENGINE LIFE

CLEANER THAN GASOLINE

Propane autogas powers more than 15 million vehicles worldwide The reason why is clear

UEcircOtildeIgravegtAtildeEcircAtildeEcircViAgraveIgravewEcirci`EcircVigtEcircLOtildeAgraveEcircLTHORNEcircIgraveiEcirc13

UEcircxmacrEcircvEcircgtOtildeIgravegtAtildeEcircAtildeEcirc`iAtildeIgraveVgtTHORNEcirclaquoAgrave`OtildeVi`

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UEcircOtilde`Agravei`AtildeEcircvEcirc`i`VgtIgravei`Ecircgt`EcircVUcirciAgraveAtildeAgraveigt`THORNEcircUcirciViAtildeEcircgtUcircgtgtLiEcirc

UEcircAtildelaquoiAtildeiAgraveAtildeEcircgtAgraveiEcirciYacutelaquoiAtildeUcirciEcircIgraveEcircAtildeIgravegt]EcircAtildelaquoiEcircIgraveEcirclaquoiAgravegtIgravei

UEcircAgraveAtildeEcircAtildeiAgraveUcircViEcircviEcircvEcircIgraveiEcircgtUcirciAgravegtiEcircUcirciViEcircLTHORNEcircOacuteEcircIgraveEcircIcircEcircTHORNigtAgraveAtilde

AgravelaquogtiEcirclaquoAgraveUcirc`iAtildeEcircyEcirciiIgraveAtildeEcircUumlIgraveEcircgtEcircVAtildeIgraveivviVIgraveUcirci]EcircVigtLOtildeAgrave]EcircAtildegtvi]Ecircgt`EcircAgraveigtLiEcirc

gtIgraveiAgravegtIgraveUcirciEcircvOtildeidegEcircigtAgraveEcircAgraveiEcircgtIgraveEcircwwwferrellautogascomForYourFleet

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GF09_Generalindd 11GF09_Generalindd 11 82911 113433 AM82911 113433 AM

12 Government Fleet Fact Book 2011

F L E E T O V E R V I E W

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE

Fleet Units Budget

250 and less $1000000

251 - 500 $1600000

501 - 750 $3925000

751 - 1000 $6039300

1001 - 2000 $6750000

2001 - 3000 $15000000

More than 3000 $24000000

Budgets increase proportionately to the number of units managed Agencies with more than 3000 units report the largest budget of $24 million

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY $2725000COUNTY $3416900STATE AGENCY $8000000FEDERAL $6000000City fl eets have the smallest budget while state agencies are reported to have the largest budgets nearly triple the size of the median city budget

Population Size Percentage

Less than 50000 29

50000 - 99999 12

100000 - 199999 14

200000 - 299999 9

300000 - 399999 3

Population Size Percentage

400000 - 499999 2

500000 - 999999 9

1000000 - 4999999 16

5000000 - 10000000 2

More than 10000000 4

FLEETS BY AGENCY TYPE FLEET SIZE BREAKDOWN

Rolling Stock Units Percentage

Less than 100 17

100 - 250 13

251 - 500 22

501 - 750 13

751 - 1000 7

1001 - 1500 9

1501 - 2000 4

2001 - 3000 4

3001 - 4000 3

4001 - 5000 3

5001 - 7000 2

7001 - 10000 2

More than 10000 1

Fleets with 1000 units or less are more com-mon than larger fl eets Those with more than 10000 units make up only 12 percent of all fl eets

Nearly half of all fl eet agen-cies reporting their informa-tion are city agencies while universities at 2 percent are the least common fl eets analyzed Each state agency that manages its own fl eet reported separate num-bers

Data was collected from GF readership and does not reflect entire industry totals

FLEETS BY AGENCY TYPE

of n-g

a-

hile at 2222222 theeee

on zed

owned m-

d from does

CityCity4949

CountyCounty2222 State State

AgenciesAgencies99

FederalFederal88

UtilityUtility77

UniversityUniversity22

School School DistrictDistrict

33

The most common population size of the area for which a fl eet agency is responsible is less than 50000 Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies

POPULATION SIZEPOPULATION SIZE

GF09_Generalindd 12GF09_Generalindd 12 82911 113433 AM82911 113433 AM

Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

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ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

Look no further than your drivers They have a huge impact on the cost of operating your fleet With DriveCam you will reduce collision claims costs by up to 80 fuel by up to 12 and fleet maintenance costs as well

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GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

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WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

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Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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GF0911toolboxindd 1 81911 84633 AMGF09_Vehiclesindd 33GF09_Vehiclesindd 33 82911 113649 AM82911 113649 AM

34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

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THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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GET ON BOARD WITH CHEVIN FLEET SOLUTIONS THE BIGGEST NAME IN FLEET MANAGEMENT SOFTWAREWhether yoursquore a State Municipal or Federal agency our fleet management software helps you manage and effectively maintain your equipment from initial specification through disposal regardless of size complexity or geographical spread

If yoursquore a Municipal agency you may face pressures to extend vehicle replacement cycles relentless mandates for staff reductions and cost cutting as well as political pressure to implement green fleet initiatives

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10 Government Fleet Fact Book 2011

376 UNITS MEDIAN ROLLING STOCK FLEET SIZE

83 OF FLEETS HAVE A FORMAL REPLACEMENT PROGRAM 55

OF FLEETS REQUIRE TECHNICIANS TO PROVIDE THEIR OWN TOOLS

No two fl eets are alike fl eet sizes

budgets and makeup vary wide-

ly However knowing average

fl eet statistics can give a better view of

how big the public sector fl eet industry is

and provides a useful benchmarking tool

for fl eet professionals

Nearly half of all public sector fl eet

departments reporting their information

are city fl eets They have a median fl eet

budget of $3 million annually not in-

cluding capital and maintain a median

rolling stock of nearly 400 units The

majority are internal service funds and

have replacement programs

From tool allowances to fl eet manage-

ment system use GF compiled a profi le

of the average fl eet operation and broke

down public sector fl eet departments

based on population size agency type

and fl eet size

INDUSTRY PROFILEWhat does an average fl eet consist of How many vehicles does it maintain and how much in annual budget does it control Explore these and other statistics of the average fl eet broken down across region agency type and other segments

F L E E T O V E R V I E W

AVERAGE AGENCY PROFILE

4949 OF FLEET DEPARTMENTS ARE CITY FLEETSOF FLEET DEPARTMENTS ARE CITY FLEETS

18REPORT TO THE PUBLIC WORKS DIRECTOR

E

29SERVE A POPULATION SIZE OF LESS

THAN 50000 PEOPLE

$3 MILLION MEDIAN FLEET BUDGET

(LESS CAPITAL)

GF09_Generalindd 10GF09_Generalindd 10 82911 113426 AM82911 113426 AM

LOWER FUEL COSTS

MORE RANGE LONGER ENGINE LIFE

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Propane autogas powers more than 15 million vehicles worldwide The reason why is clear

UEcircOtildeIgravegtAtildeEcircAtildeEcircViAgraveIgravewEcirci`EcircVigtEcircLOtildeAgraveEcircLTHORNEcircIgraveiEcirc13

UEcircxmacrEcircvEcircgtOtildeIgravegtAtildeEcircAtildeEcirc`iAtildeIgraveVgtTHORNEcirclaquoAgrave`OtildeVi`

UEcirc-wEcircVgtIgraveTHORNEcircUumliAgraveEcirclaquoiAgravegtIgraveEcircgt`EcircvAgravegtAtildeIgraveAgraveOtildeVIgraveOtildeAgraveiEcircVAtildeIgraveAtilde

UEcircOtilde`Agravei`AtildeEcircvEcirc`i`VgtIgravei`Ecircgt`EcircVUcirciAgraveAtildeAgraveigt`THORNEcircUcirciViAtildeEcircgtUcircgtgtLiEcirc

UEcircAtildelaquoiAtildeiAgraveAtildeEcircgtAgraveiEcirciYacutelaquoiAtildeUcirciEcircIgraveEcircAtildeIgravegt]EcircAtildelaquoiEcircIgraveEcirclaquoiAgravegtIgravei

UEcircAgraveAtildeEcircAtildeiAgraveUcircViEcircviEcircvEcircIgraveiEcircgtUcirciAgravegtiEcircUcirciViEcircLTHORNEcircOacuteEcircIgraveEcircIcircEcircTHORNigtAgraveAtilde

AgravelaquogtiEcirclaquoAgraveUcirc`iAtildeEcircyEcirciiIgraveAtildeEcircUumlIgraveEcircgtEcircVAtildeIgraveivviVIgraveUcirci]EcircVigtLOtildeAgrave]EcircAtildegtvi]Ecircgt`EcircAgraveigtLiEcirc

gtIgraveiAgravegtIgraveUcirciEcircvOtildeidegEcircigtAgraveEcircAgraveiEcircgtIgraveEcircwwwferrellautogascomForYourFleet

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GF09_Generalindd 11GF09_Generalindd 11 82911 113433 AM82911 113433 AM

12 Government Fleet Fact Book 2011

F L E E T O V E R V I E W

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE

Fleet Units Budget

250 and less $1000000

251 - 500 $1600000

501 - 750 $3925000

751 - 1000 $6039300

1001 - 2000 $6750000

2001 - 3000 $15000000

More than 3000 $24000000

Budgets increase proportionately to the number of units managed Agencies with more than 3000 units report the largest budget of $24 million

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY $2725000COUNTY $3416900STATE AGENCY $8000000FEDERAL $6000000City fl eets have the smallest budget while state agencies are reported to have the largest budgets nearly triple the size of the median city budget

Population Size Percentage

Less than 50000 29

50000 - 99999 12

100000 - 199999 14

200000 - 299999 9

300000 - 399999 3

Population Size Percentage

400000 - 499999 2

500000 - 999999 9

1000000 - 4999999 16

5000000 - 10000000 2

More than 10000000 4

FLEETS BY AGENCY TYPE FLEET SIZE BREAKDOWN

Rolling Stock Units Percentage

Less than 100 17

100 - 250 13

251 - 500 22

501 - 750 13

751 - 1000 7

1001 - 1500 9

1501 - 2000 4

2001 - 3000 4

3001 - 4000 3

4001 - 5000 3

5001 - 7000 2

7001 - 10000 2

More than 10000 1

Fleets with 1000 units or less are more com-mon than larger fl eets Those with more than 10000 units make up only 12 percent of all fl eets

Nearly half of all fl eet agen-cies reporting their informa-tion are city agencies while universities at 2 percent are the least common fl eets analyzed Each state agency that manages its own fl eet reported separate num-bers

Data was collected from GF readership and does not reflect entire industry totals

FLEETS BY AGENCY TYPE

of n-g

a-

hile at 2222222 theeee

on zed

owned m-

d from does

CityCity4949

CountyCounty2222 State State

AgenciesAgencies99

FederalFederal88

UtilityUtility77

UniversityUniversity22

School School DistrictDistrict

33

The most common population size of the area for which a fl eet agency is responsible is less than 50000 Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies

POPULATION SIZEPOPULATION SIZE

GF09_Generalindd 12GF09_Generalindd 12 82911 113433 AM82911 113433 AM

Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

Look no further than your drivers They have a huge impact on the cost of operating your fleet With DriveCam you will reduce collision claims costs by up to 80 fuel by up to 12 and fleet maintenance costs as well

Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

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It can be

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TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

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GF08

-5511

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Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

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For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

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10 Government Fleet Fact Book 2011

376 UNITS MEDIAN ROLLING STOCK FLEET SIZE

83 OF FLEETS HAVE A FORMAL REPLACEMENT PROGRAM 55

OF FLEETS REQUIRE TECHNICIANS TO PROVIDE THEIR OWN TOOLS

No two fl eets are alike fl eet sizes

budgets and makeup vary wide-

ly However knowing average

fl eet statistics can give a better view of

how big the public sector fl eet industry is

and provides a useful benchmarking tool

for fl eet professionals

Nearly half of all public sector fl eet

departments reporting their information

are city fl eets They have a median fl eet

budget of $3 million annually not in-

cluding capital and maintain a median

rolling stock of nearly 400 units The

majority are internal service funds and

have replacement programs

From tool allowances to fl eet manage-

ment system use GF compiled a profi le

of the average fl eet operation and broke

down public sector fl eet departments

based on population size agency type

and fl eet size

INDUSTRY PROFILEWhat does an average fl eet consist of How many vehicles does it maintain and how much in annual budget does it control Explore these and other statistics of the average fl eet broken down across region agency type and other segments

F L E E T O V E R V I E W

AVERAGE AGENCY PROFILE

4949 OF FLEET DEPARTMENTS ARE CITY FLEETSOF FLEET DEPARTMENTS ARE CITY FLEETS

18REPORT TO THE PUBLIC WORKS DIRECTOR

E

29SERVE A POPULATION SIZE OF LESS

THAN 50000 PEOPLE

$3 MILLION MEDIAN FLEET BUDGET

(LESS CAPITAL)

GF09_Generalindd 10GF09_Generalindd 10 82911 113426 AM82911 113426 AM

LOWER FUEL COSTS

MORE RANGE LONGER ENGINE LIFE

CLEANER THAN GASOLINE

Propane autogas powers more than 15 million vehicles worldwide The reason why is clear

UEcircOtildeIgravegtAtildeEcircAtildeEcircViAgraveIgravewEcirci`EcircVigtEcircLOtildeAgraveEcircLTHORNEcircIgraveiEcirc13

UEcircxmacrEcircvEcircgtOtildeIgravegtAtildeEcircAtildeEcirc`iAtildeIgraveVgtTHORNEcirclaquoAgrave`OtildeVi`

UEcirc-wEcircVgtIgraveTHORNEcircUumliAgraveEcirclaquoiAgravegtIgraveEcircgt`EcircvAgravegtAtildeIgraveAgraveOtildeVIgraveOtildeAgraveiEcircVAtildeIgraveAtilde

UEcircOtilde`Agravei`AtildeEcircvEcirc`i`VgtIgravei`Ecircgt`EcircVUcirciAgraveAtildeAgraveigt`THORNEcircUcirciViAtildeEcircgtUcircgtgtLiEcirc

UEcircAtildelaquoiAtildeiAgraveAtildeEcircgtAgraveiEcirciYacutelaquoiAtildeUcirciEcircIgraveEcircAtildeIgravegt]EcircAtildelaquoiEcircIgraveEcirclaquoiAgravegtIgravei

UEcircAgraveAtildeEcircAtildeiAgraveUcircViEcircviEcircvEcircIgraveiEcircgtUcirciAgravegtiEcircUcirciViEcircLTHORNEcircOacuteEcircIgraveEcircIcircEcircTHORNigtAgraveAtilde

AgravelaquogtiEcirclaquoAgraveUcirc`iAtildeEcircyEcirciiIgraveAtildeEcircUumlIgraveEcircgtEcircVAtildeIgraveivviVIgraveUcirci]EcircVigtLOtildeAgrave]EcircAtildegtvi]Ecircgt`EcircAgraveigtLiEcirc

gtIgraveiAgravegtIgraveUcirciEcircvOtildeidegEcircigtAgraveEcircAgraveiEcircgtIgraveEcircwwwferrellautogascomForYourFleet

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GF09_Generalindd 11GF09_Generalindd 11 82911 113433 AM82911 113433 AM

12 Government Fleet Fact Book 2011

F L E E T O V E R V I E W

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE

Fleet Units Budget

250 and less $1000000

251 - 500 $1600000

501 - 750 $3925000

751 - 1000 $6039300

1001 - 2000 $6750000

2001 - 3000 $15000000

More than 3000 $24000000

Budgets increase proportionately to the number of units managed Agencies with more than 3000 units report the largest budget of $24 million

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY $2725000COUNTY $3416900STATE AGENCY $8000000FEDERAL $6000000City fl eets have the smallest budget while state agencies are reported to have the largest budgets nearly triple the size of the median city budget

Population Size Percentage

Less than 50000 29

50000 - 99999 12

100000 - 199999 14

200000 - 299999 9

300000 - 399999 3

Population Size Percentage

400000 - 499999 2

500000 - 999999 9

1000000 - 4999999 16

5000000 - 10000000 2

More than 10000000 4

FLEETS BY AGENCY TYPE FLEET SIZE BREAKDOWN

Rolling Stock Units Percentage

Less than 100 17

100 - 250 13

251 - 500 22

501 - 750 13

751 - 1000 7

1001 - 1500 9

1501 - 2000 4

2001 - 3000 4

3001 - 4000 3

4001 - 5000 3

5001 - 7000 2

7001 - 10000 2

More than 10000 1

Fleets with 1000 units or less are more com-mon than larger fl eets Those with more than 10000 units make up only 12 percent of all fl eets

Nearly half of all fl eet agen-cies reporting their informa-tion are city agencies while universities at 2 percent are the least common fl eets analyzed Each state agency that manages its own fl eet reported separate num-bers

Data was collected from GF readership and does not reflect entire industry totals

FLEETS BY AGENCY TYPE

of n-g

a-

hile at 2222222 theeee

on zed

owned m-

d from does

CityCity4949

CountyCounty2222 State State

AgenciesAgencies99

FederalFederal88

UtilityUtility77

UniversityUniversity22

School School DistrictDistrict

33

The most common population size of the area for which a fl eet agency is responsible is less than 50000 Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies

POPULATION SIZEPOPULATION SIZE

GF09_Generalindd 12GF09_Generalindd 12 82911 113433 AM82911 113433 AM

Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

Look no further than your drivers They have a huge impact on the cost of operating your fleet With DriveCam you will reduce collision claims costs by up to 80 fuel by up to 12 and fleet maintenance costs as well

Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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GF0911toolboxindd 1 81911 84633 AMGF09_Vehiclesindd 33GF09_Vehiclesindd 33 82911 113649 AM82911 113649 AM

34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

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THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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10 Government Fleet Fact Book 2011

376 UNITS MEDIAN ROLLING STOCK FLEET SIZE

83 OF FLEETS HAVE A FORMAL REPLACEMENT PROGRAM 55

OF FLEETS REQUIRE TECHNICIANS TO PROVIDE THEIR OWN TOOLS

No two fl eets are alike fl eet sizes

budgets and makeup vary wide-

ly However knowing average

fl eet statistics can give a better view of

how big the public sector fl eet industry is

and provides a useful benchmarking tool

for fl eet professionals

Nearly half of all public sector fl eet

departments reporting their information

are city fl eets They have a median fl eet

budget of $3 million annually not in-

cluding capital and maintain a median

rolling stock of nearly 400 units The

majority are internal service funds and

have replacement programs

From tool allowances to fl eet manage-

ment system use GF compiled a profi le

of the average fl eet operation and broke

down public sector fl eet departments

based on population size agency type

and fl eet size

INDUSTRY PROFILEWhat does an average fl eet consist of How many vehicles does it maintain and how much in annual budget does it control Explore these and other statistics of the average fl eet broken down across region agency type and other segments

F L E E T O V E R V I E W

AVERAGE AGENCY PROFILE

4949 OF FLEET DEPARTMENTS ARE CITY FLEETSOF FLEET DEPARTMENTS ARE CITY FLEETS

18REPORT TO THE PUBLIC WORKS DIRECTOR

E

29SERVE A POPULATION SIZE OF LESS

THAN 50000 PEOPLE

$3 MILLION MEDIAN FLEET BUDGET

(LESS CAPITAL)

GF09_Generalindd 10GF09_Generalindd 10 82911 113426 AM82911 113426 AM

LOWER FUEL COSTS

MORE RANGE LONGER ENGINE LIFE

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Propane autogas powers more than 15 million vehicles worldwide The reason why is clear

UEcircOtildeIgravegtAtildeEcircAtildeEcircViAgraveIgravewEcirci`EcircVigtEcircLOtildeAgraveEcircLTHORNEcircIgraveiEcirc13

UEcircxmacrEcircvEcircgtOtildeIgravegtAtildeEcircAtildeEcirc`iAtildeIgraveVgtTHORNEcirclaquoAgrave`OtildeVi`

UEcirc-wEcircVgtIgraveTHORNEcircUumliAgraveEcirclaquoiAgravegtIgraveEcircgt`EcircvAgravegtAtildeIgraveAgraveOtildeVIgraveOtildeAgraveiEcircVAtildeIgraveAtilde

UEcircOtilde`Agravei`AtildeEcircvEcirc`i`VgtIgravei`Ecircgt`EcircVUcirciAgraveAtildeAgraveigt`THORNEcircUcirciViAtildeEcircgtUcircgtgtLiEcirc

UEcircAtildelaquoiAtildeiAgraveAtildeEcircgtAgraveiEcirciYacutelaquoiAtildeUcirciEcircIgraveEcircAtildeIgravegt]EcircAtildelaquoiEcircIgraveEcirclaquoiAgravegtIgravei

UEcircAgraveAtildeEcircAtildeiAgraveUcircViEcircviEcircvEcircIgraveiEcircgtUcirciAgravegtiEcircUcirciViEcircLTHORNEcircOacuteEcircIgraveEcircIcircEcircTHORNigtAgraveAtilde

AgravelaquogtiEcirclaquoAgraveUcirc`iAtildeEcircyEcirciiIgraveAtildeEcircUumlIgraveEcircgtEcircVAtildeIgraveivviVIgraveUcirci]EcircVigtLOtildeAgrave]EcircAtildegtvi]Ecircgt`EcircAgraveigtLiEcirc

gtIgraveiAgravegtIgraveUcirciEcircvOtildeidegEcircigtAgraveEcircAgraveiEcircgtIgraveEcircwwwferrellautogascomForYourFleet

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Call us today to learn how easy it is to incorporate propane-autogas powered vehicles into your fl eet

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GF09_Generalindd 11GF09_Generalindd 11 82911 113433 AM82911 113433 AM

12 Government Fleet Fact Book 2011

F L E E T O V E R V I E W

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE

Fleet Units Budget

250 and less $1000000

251 - 500 $1600000

501 - 750 $3925000

751 - 1000 $6039300

1001 - 2000 $6750000

2001 - 3000 $15000000

More than 3000 $24000000

Budgets increase proportionately to the number of units managed Agencies with more than 3000 units report the largest budget of $24 million

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY $2725000COUNTY $3416900STATE AGENCY $8000000FEDERAL $6000000City fl eets have the smallest budget while state agencies are reported to have the largest budgets nearly triple the size of the median city budget

Population Size Percentage

Less than 50000 29

50000 - 99999 12

100000 - 199999 14

200000 - 299999 9

300000 - 399999 3

Population Size Percentage

400000 - 499999 2

500000 - 999999 9

1000000 - 4999999 16

5000000 - 10000000 2

More than 10000000 4

FLEETS BY AGENCY TYPE FLEET SIZE BREAKDOWN

Rolling Stock Units Percentage

Less than 100 17

100 - 250 13

251 - 500 22

501 - 750 13

751 - 1000 7

1001 - 1500 9

1501 - 2000 4

2001 - 3000 4

3001 - 4000 3

4001 - 5000 3

5001 - 7000 2

7001 - 10000 2

More than 10000 1

Fleets with 1000 units or less are more com-mon than larger fl eets Those with more than 10000 units make up only 12 percent of all fl eets

Nearly half of all fl eet agen-cies reporting their informa-tion are city agencies while universities at 2 percent are the least common fl eets analyzed Each state agency that manages its own fl eet reported separate num-bers

Data was collected from GF readership and does not reflect entire industry totals

FLEETS BY AGENCY TYPE

of n-g

a-

hile at 2222222 theeee

on zed

owned m-

d from does

CityCity4949

CountyCounty2222 State State

AgenciesAgencies99

FederalFederal88

UtilityUtility77

UniversityUniversity22

School School DistrictDistrict

33

The most common population size of the area for which a fl eet agency is responsible is less than 50000 Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies

POPULATION SIZEPOPULATION SIZE

GF09_Generalindd 12GF09_Generalindd 12 82911 113433 AM82911 113433 AM

Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

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Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

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GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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GF0911toolboxindd 1 81911 84633 AMGF09_Vehiclesindd 33GF09_Vehiclesindd 33 82911 113649 AM82911 113649 AM

34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

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in alliance with

GF08

-5511

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Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

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GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

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10 Government Fleet Fact Book 2011

376 UNITS MEDIAN ROLLING STOCK FLEET SIZE

83 OF FLEETS HAVE A FORMAL REPLACEMENT PROGRAM 55

OF FLEETS REQUIRE TECHNICIANS TO PROVIDE THEIR OWN TOOLS

No two fl eets are alike fl eet sizes

budgets and makeup vary wide-

ly However knowing average

fl eet statistics can give a better view of

how big the public sector fl eet industry is

and provides a useful benchmarking tool

for fl eet professionals

Nearly half of all public sector fl eet

departments reporting their information

are city fl eets They have a median fl eet

budget of $3 million annually not in-

cluding capital and maintain a median

rolling stock of nearly 400 units The

majority are internal service funds and

have replacement programs

From tool allowances to fl eet manage-

ment system use GF compiled a profi le

of the average fl eet operation and broke

down public sector fl eet departments

based on population size agency type

and fl eet size

INDUSTRY PROFILEWhat does an average fl eet consist of How many vehicles does it maintain and how much in annual budget does it control Explore these and other statistics of the average fl eet broken down across region agency type and other segments

F L E E T O V E R V I E W

AVERAGE AGENCY PROFILE

4949 OF FLEET DEPARTMENTS ARE CITY FLEETSOF FLEET DEPARTMENTS ARE CITY FLEETS

18REPORT TO THE PUBLIC WORKS DIRECTOR

E

29SERVE A POPULATION SIZE OF LESS

THAN 50000 PEOPLE

$3 MILLION MEDIAN FLEET BUDGET

(LESS CAPITAL)

GF09_Generalindd 10GF09_Generalindd 10 82911 113426 AM82911 113426 AM

LOWER FUEL COSTS

MORE RANGE LONGER ENGINE LIFE

CLEANER THAN GASOLINE

Propane autogas powers more than 15 million vehicles worldwide The reason why is clear

UEcircOtildeIgravegtAtildeEcircAtildeEcircViAgraveIgravewEcirci`EcircVigtEcircLOtildeAgraveEcircLTHORNEcircIgraveiEcirc13

UEcircxmacrEcircvEcircgtOtildeIgravegtAtildeEcircAtildeEcirc`iAtildeIgraveVgtTHORNEcirclaquoAgrave`OtildeVi`

UEcirc-wEcircVgtIgraveTHORNEcircUumliAgraveEcirclaquoiAgravegtIgraveEcircgt`EcircvAgravegtAtildeIgraveAgraveOtildeVIgraveOtildeAgraveiEcircVAtildeIgraveAtilde

UEcircOtilde`Agravei`AtildeEcircvEcirc`i`VgtIgravei`Ecircgt`EcircVUcirciAgraveAtildeAgraveigt`THORNEcircUcirciViAtildeEcircgtUcircgtgtLiEcirc

UEcircAtildelaquoiAtildeiAgraveAtildeEcircgtAgraveiEcirciYacutelaquoiAtildeUcirciEcircIgraveEcircAtildeIgravegt]EcircAtildelaquoiEcircIgraveEcirclaquoiAgravegtIgravei

UEcircAgraveAtildeEcircAtildeiAgraveUcircViEcircviEcircvEcircIgraveiEcircgtUcirciAgravegtiEcircUcirciViEcircLTHORNEcircOacuteEcircIgraveEcircIcircEcircTHORNigtAgraveAtilde

AgravelaquogtiEcirclaquoAgraveUcirc`iAtildeEcircyEcirciiIgraveAtildeEcircUumlIgraveEcircgtEcircVAtildeIgraveivviVIgraveUcirci]EcircVigtLOtildeAgrave]EcircAtildegtvi]Ecircgt`EcircAgraveigtLiEcirc

gtIgraveiAgravegtIgraveUcirciEcircvOtildeidegEcircigtAgraveEcircAgraveiEcircgtIgraveEcircwwwferrellautogascomForYourFleet

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GF09_Generalindd 11GF09_Generalindd 11 82911 113433 AM82911 113433 AM

12 Government Fleet Fact Book 2011

F L E E T O V E R V I E W

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE

Fleet Units Budget

250 and less $1000000

251 - 500 $1600000

501 - 750 $3925000

751 - 1000 $6039300

1001 - 2000 $6750000

2001 - 3000 $15000000

More than 3000 $24000000

Budgets increase proportionately to the number of units managed Agencies with more than 3000 units report the largest budget of $24 million

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY $2725000COUNTY $3416900STATE AGENCY $8000000FEDERAL $6000000City fl eets have the smallest budget while state agencies are reported to have the largest budgets nearly triple the size of the median city budget

Population Size Percentage

Less than 50000 29

50000 - 99999 12

100000 - 199999 14

200000 - 299999 9

300000 - 399999 3

Population Size Percentage

400000 - 499999 2

500000 - 999999 9

1000000 - 4999999 16

5000000 - 10000000 2

More than 10000000 4

FLEETS BY AGENCY TYPE FLEET SIZE BREAKDOWN

Rolling Stock Units Percentage

Less than 100 17

100 - 250 13

251 - 500 22

501 - 750 13

751 - 1000 7

1001 - 1500 9

1501 - 2000 4

2001 - 3000 4

3001 - 4000 3

4001 - 5000 3

5001 - 7000 2

7001 - 10000 2

More than 10000 1

Fleets with 1000 units or less are more com-mon than larger fl eets Those with more than 10000 units make up only 12 percent of all fl eets

Nearly half of all fl eet agen-cies reporting their informa-tion are city agencies while universities at 2 percent are the least common fl eets analyzed Each state agency that manages its own fl eet reported separate num-bers

Data was collected from GF readership and does not reflect entire industry totals

FLEETS BY AGENCY TYPE

of n-g

a-

hile at 2222222 theeee

on zed

owned m-

d from does

CityCity4949

CountyCounty2222 State State

AgenciesAgencies99

FederalFederal88

UtilityUtility77

UniversityUniversity22

School School DistrictDistrict

33

The most common population size of the area for which a fl eet agency is responsible is less than 50000 Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies

POPULATION SIZEPOPULATION SIZE

GF09_Generalindd 12GF09_Generalindd 12 82911 113433 AM82911 113433 AM

Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

Look no further than your drivers They have a huge impact on the cost of operating your fleet With DriveCam you will reduce collision claims costs by up to 80 fuel by up to 12 and fleet maintenance costs as well

Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

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TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

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Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

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GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

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THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

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UEcircOtildeIgravegtAtildeEcircAtildeEcircViAgraveIgravewEcirci`EcircVigtEcircLOtildeAgraveEcircLTHORNEcircIgraveiEcirc13

UEcircxmacrEcircvEcircgtOtildeIgravegtAtildeEcircAtildeEcirc`iAtildeIgraveVgtTHORNEcirclaquoAgrave`OtildeVi`

UEcirc-wEcircVgtIgraveTHORNEcircUumliAgraveEcirclaquoiAgravegtIgraveEcircgt`EcircvAgravegtAtildeIgraveAgraveOtildeVIgraveOtildeAgraveiEcircVAtildeIgraveAtilde

UEcircOtilde`Agravei`AtildeEcircvEcirc`i`VgtIgravei`Ecircgt`EcircVUcirciAgraveAtildeAgraveigt`THORNEcircUcirciViAtildeEcircgtUcircgtgtLiEcirc

UEcircAtildelaquoiAtildeiAgraveAtildeEcircgtAgraveiEcirciYacutelaquoiAtildeUcirciEcircIgraveEcircAtildeIgravegt]EcircAtildelaquoiEcircIgraveEcirclaquoiAgravegtIgravei

UEcircAgraveAtildeEcircAtildeiAgraveUcircViEcircviEcircvEcircIgraveiEcircgtUcirciAgravegtiEcircUcirciViEcircLTHORNEcircOacuteEcircIgraveEcircIcircEcircTHORNigtAgraveAtilde

AgravelaquogtiEcirclaquoAgraveUcirc`iAtildeEcircyEcirciiIgraveAtildeEcircUumlIgraveEcircgtEcircVAtildeIgraveivviVIgraveUcirci]EcircVigtLOtildeAgrave]EcircAtildegtvi]Ecircgt`EcircAgraveigtLiEcirc

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12 Government Fleet Fact Book 2011

F L E E T O V E R V I E W

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE

Fleet Units Budget

250 and less $1000000

251 - 500 $1600000

501 - 750 $3925000

751 - 1000 $6039300

1001 - 2000 $6750000

2001 - 3000 $15000000

More than 3000 $24000000

Budgets increase proportionately to the number of units managed Agencies with more than 3000 units report the largest budget of $24 million

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY $2725000COUNTY $3416900STATE AGENCY $8000000FEDERAL $6000000City fl eets have the smallest budget while state agencies are reported to have the largest budgets nearly triple the size of the median city budget

Population Size Percentage

Less than 50000 29

50000 - 99999 12

100000 - 199999 14

200000 - 299999 9

300000 - 399999 3

Population Size Percentage

400000 - 499999 2

500000 - 999999 9

1000000 - 4999999 16

5000000 - 10000000 2

More than 10000000 4

FLEETS BY AGENCY TYPE FLEET SIZE BREAKDOWN

Rolling Stock Units Percentage

Less than 100 17

100 - 250 13

251 - 500 22

501 - 750 13

751 - 1000 7

1001 - 1500 9

1501 - 2000 4

2001 - 3000 4

3001 - 4000 3

4001 - 5000 3

5001 - 7000 2

7001 - 10000 2

More than 10000 1

Fleets with 1000 units or less are more com-mon than larger fl eets Those with more than 10000 units make up only 12 percent of all fl eets

Nearly half of all fl eet agen-cies reporting their informa-tion are city agencies while universities at 2 percent are the least common fl eets analyzed Each state agency that manages its own fl eet reported separate num-bers

Data was collected from GF readership and does not reflect entire industry totals

FLEETS BY AGENCY TYPE

of n-g

a-

hile at 2222222 theeee

on zed

owned m-

d from does

CityCity4949

CountyCounty2222 State State

AgenciesAgencies99

FederalFederal88

UtilityUtility77

UniversityUniversity22

School School DistrictDistrict

33

The most common population size of the area for which a fl eet agency is responsible is less than 50000 Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies

POPULATION SIZEPOPULATION SIZE

GF09_Generalindd 12GF09_Generalindd 12 82911 113433 AM82911 113433 AM

Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

Look no further than your drivers They have a huge impact on the cost of operating your fleet With DriveCam you will reduce collision claims costs by up to 80 fuel by up to 12 and fleet maintenance costs as well

Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

12 Government Fleet Fact Book 2011

F L E E T O V E R V I E W

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE

Fleet Units Budget

250 and less $1000000

251 - 500 $1600000

501 - 750 $3925000

751 - 1000 $6039300

1001 - 2000 $6750000

2001 - 3000 $15000000

More than 3000 $24000000

Budgets increase proportionately to the number of units managed Agencies with more than 3000 units report the largest budget of $24 million

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY $2725000COUNTY $3416900STATE AGENCY $8000000FEDERAL $6000000City fl eets have the smallest budget while state agencies are reported to have the largest budgets nearly triple the size of the median city budget

Population Size Percentage

Less than 50000 29

50000 - 99999 12

100000 - 199999 14

200000 - 299999 9

300000 - 399999 3

Population Size Percentage

400000 - 499999 2

500000 - 999999 9

1000000 - 4999999 16

5000000 - 10000000 2

More than 10000000 4

FLEETS BY AGENCY TYPE FLEET SIZE BREAKDOWN

Rolling Stock Units Percentage

Less than 100 17

100 - 250 13

251 - 500 22

501 - 750 13

751 - 1000 7

1001 - 1500 9

1501 - 2000 4

2001 - 3000 4

3001 - 4000 3

4001 - 5000 3

5001 - 7000 2

7001 - 10000 2

More than 10000 1

Fleets with 1000 units or less are more com-mon than larger fl eets Those with more than 10000 units make up only 12 percent of all fl eets

Nearly half of all fl eet agen-cies reporting their informa-tion are city agencies while universities at 2 percent are the least common fl eets analyzed Each state agency that manages its own fl eet reported separate num-bers

Data was collected from GF readership and does not reflect entire industry totals

FLEETS BY AGENCY TYPE

of n-g

a-

hile at 2222222 theeee

on zed

owned m-

d from does

CityCity4949

CountyCounty2222 State State

AgenciesAgencies99

FederalFederal88

UtilityUtility77

UniversityUniversity22

School School DistrictDistrict

33

The most common population size of the area for which a fl eet agency is responsible is less than 50000 Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies

POPULATION SIZEPOPULATION SIZE

GF09_Generalindd 12GF09_Generalindd 12 82911 113433 AM82911 113433 AM

Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

Look no further than your drivers They have a huge impact on the cost of operating your fleet With DriveCam you will reduce collision claims costs by up to 80 fuel by up to 12 and fleet maintenance costs as well

Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

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Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

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WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

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To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

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GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

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- increase effi ciency and workfl ow processes

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- gain analytical skills to evaluate other fl eet operations

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PROTECT PROTECT YOUR FLEETYOUR FLEET

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GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

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Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

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  • GOVF_1
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Government Fleet Fact Book 2011 13

TO WHOM DOES FLEET MANAGEMENT REPORTTO WHOM DOES FLEET MANAGEMENT REPORTTitle Percentage

Director of Public Works 18

Director of Finance 5

City Manager 4

Superintendent 4

Assistant Director of Public Works 2

Director of Operations 2

Director of Transportation 2

Director of General Services 2

Mayor 2

Chief of Police 1

Deputy City Manager 1

Director of Administrative Services 1

General Manager 1

Other 55

The most common agency overseeing fl eet services is Public Works with 20 percent of fl eet managers reporting to its director or assistant director This data is calculated from actual titles reported by fl eet managers Variances in titles are calculated separately

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS

YES 55NO 45

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM

YES 83NO 17

IS THE FLEET AN INTERNAL SERVICE FUND

YES 73NO 27

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY YES 80 NO 20

COUNTY YES 79 NO 21

FEDERAL AGENCY YES 93 NO 7

STATE AGENCY YES 90 NO 10

GASUTILITY YES 91 NO 9

About 80 percent of cities and counties have a replacement program while for state agencies utilities and federal agencies this number jumps to the low-90 percentile

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

CITY YES 78 NO 22

COUNTY YES 77 NO 23

FEDERAL AGENCY YES 60 NO 40

STATE AGENCY YES 57 NO 43

GASUTILITY YES 57 NO 43

City and county fl eets are more likely to be inter-nal service funds than state federal and utility fl eets

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE

250 and less YES 34 NO 66

251 - 500 YES 58 NO 42

501 - 750 YES 66 NO 34

751 - 1000 YES 64 NO 36

1001 - 2000 YES 71 NO 29

More than 2000 YES 65 NO 35

Data shows that larger fl eets are more likely to require that technicians provide their own tools Only 34 percent of the smallest fl eets (250 units and less) require it of their technicians

POPULATION SIZE

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

$447

$66 AVERAGE FULLY

BURDENED LABOR RATE

Average is derived from those reported by respondents Methods of calculating labor rate vary making it difficult to determine an accurate fully burdened labor rate

GF09_Generalindd 13GF09_Generalindd 13 82911 113434 AM82911 113434 AM

14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

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GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

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Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

- build and improve written and maintenance tasks

- gain analytical skills to evaluate other fl eet operations

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

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THE PROBLEM IS THE LACK OF IT

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14 Government Fleet Fact Book 2011

FLEET MANAGER SALARIESTight budgets have frozen many fl eet manager salaries across the board Data shows only a 1 percent increase in average salary in the past two years to $75510 Find out how fl eet managers are compensated based on region education fl eet size and more

S A L A R Y

How does your salary stack up

against other public sector

fl eet managers and how has

the economy contributed to overall pay

With a sample size of more than 300 fl eet

professionals GF looks into what factors

impact salaries including education age

gender experience number of employees

managed and more

The average fl eet manager is a male

between 51 and 60 years old with more

than 20 years of experience responsible

for many facets of vehicle management

including acquisition disposal mainte-

nance and repair budgeting and fl eet

data systems operation and mainte-

nance

Some notable trends in 2010 in com-

parison with 2008 data is that average

salary for female fl eet professionals has

increased by more than $3000 while

salaries for males stayed the same This

largely contributed to the slight increase

in overall salaries Salaries for males

were still 18 percent higher than salaries

for female fl eet professionals in 2010 An-

other change is the signifi cant decrease in

reported performance-based compensa-

tion initiatives as well as cost-of-living

adjustments for 2010

WHAT IS YOUR GENDER IN 2010 DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL

MALE92

FEMALE8

Male Average Salary $76344Female Average Salary $64701Overall Average Salary $75510

Average fl eet salaries for females increased from a re-ported $61477 in 2008 while male fl eet salaries stayed largely the same Average overall fl eet salary in 2008 was $74693

The average salary increase in 2010 was 25 percent and the average decrease was 34 percent 2008 data showed an 82 percent increase in salary 4 percent decrease and 14 percent with no change in comparison to salaries in 2007

DECREASE15

NO CHANGE54INCREASE

31

OF THOSE WITH INCREASED SALARIES

OF THOSE WITH DECREASED SALARIES

INCREASE 0-3

76DECREASE 0-3

58INCREASE

4-617

DECREASE 4-622

INCREASE 7 OR MORE

7DECREASE 7

OR MORE20

GF09_Salaryindd 14GF09_Salaryindd 14 82911 113504 AM82911 113504 AM

Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

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Every fl eet manager knows that

no matter the fl eetmdashleased or

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unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

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GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

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Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

- build and improve written and maintenance tasks

- gain analytical skills to evaluate other fl eet operations

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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Government Fleet Fact Book 2011 15

$0

$20000

$40000

$60000

$80000

100000

City

County

Federal

Public S

chool

Distric

t

Public Tra

nsit

Utility

State

Univers

ityC

ollege

Special D

istric

t

$0

$20000

$40000

$60000

$80000

$100000

General S

ervice

s

Law E

nforc

ement

Public S

afety

Agency

MayorM

anager

Admin

istra

tor

Public W

orks

Regulato

ry B

oard

Oth

er

$0

$20000

$40000

$60000

$80000

100000

Lessthan 4

4-5 6-10 11-20 Morethan 20

WHAT IS YOUR AGE WHAT TYPE OF FLEET DO YOU MANAGEAT IS YOUR AGE YPE OF FLEET DO YOU MANAGE

25-291

OLDER THAN 653

30-343

35-406 41-50

29CITY

49

COUNTY22

FEDERAL 4

PUBLIC SCHOOL DISTRICT 2

PUBLIC TRANSIT 1

STATE 11

SPECIAL DISTRICT 1

UTILITY 5

UNIVERSITYCOLLEGE 5

51-6048

61-6510

$0

$20000

$40000

$60000

$80000

$100000

25-34 35-40 41-50 51-60 61-65 65+

SALA

RY

SALA

RY

SALA

RYSA

LARY

AGE IN YEARSAGENCY TYPE

Average may be skewed due to insufficient data

DEPARTMENTAverage may be skewed due to insufficient data

FLEET EXPERIENCE IN YEARS

$61

251

$78

453

$76

120

$57

501

$83

351

$63

955

$63

182

$73

056

$75

574

$67

778

$74

424

$70

814

$69

167

$76

763

$81

243

$84

501

$87

084

$70

379

$69

424

$74

001

$66

251

$64

643 $77

393

$78

007

$78

360

$85

251

The largest base of fl eet managers those ages 51-60 reported earning an average of $78007 more than $1000 less than reported 2008 salaries for those in the same age range

On average city fl eet managers have had the largest income increase since 2008 (45 percent)

TO WHICH DEPARTMENT DO YOU REPORT

HOW MANY YEARS OF FLEET EXPERIENCE DO YOU HAVE

WHICH DEPARTMENT DO YOU

GENERAL SERVICES16

LAW ENFORCEMENTPUBLIC SAFETY

AGENCY8

LESS THAN 4 YEARS3

4 TO 5 YEARS3

6 TO 10 YEARS12

11 TO 20 YEARS28

MORE THAN 20 YEARS54

MAYORMANAGER

ADMINISTRATOR20

PUBLIC WORKS34

REGULATORY BOARD2 OTHER

20

Data shows the largest percentage of fl eet managers report to Public Works earning an average annual salary of $74424 Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83351)

Fifty-four percent of fl eet managers reported having more than 20 years of fl eet experience and earned the highest salary $81243

GF09_Salaryindd 15GF09_Salaryindd 15 82911 113505 AM82911 113505 AM

16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

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Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

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Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

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GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

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WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

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To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

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GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

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- increase effi ciency and workfl ow processes

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GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

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  • GOVF_991_NO_BOX
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  • GOVF_2-3
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16 Government Fleet Fact Book 2011

S A L A R Y

HOW MANY EMPLOYEES DO YOU MANAGE

HOW MANY ON-THE-ROAD LICENSED VEHICLES DO YOU MANAGE

HOW MANY TOTAL VEHICLES DO YOU MANAGE

LESS THAN 1040

LESS THAN 10019

101 - 25017

251 - 50021

501 - 100018

1001 - 200011

2001 - 500012

MORE THAN 50002

LESS THAN 100

13

11 - 2529

251 - 50019

501 - 100018

26 - 5017

1001 - 200016

51 - 1008

2001 - 500018

101 - 2505

5001 - 100003

MORE THAN 2501

MORE THAN 100003

101 - 25010

$0

$20000

$40000

$60000

$80000

$100000

Lessthan 10

11-25 26-50 51-100 101-250

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

More

than 5

001

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 100

101-250

251-500

501-10

00

1001-2

000

2001-5

000

5001-1

0000

More

than 1

0000

Fleet managersrsquo average salaries are shown to increase proportionate to the total number of employees managed

Broken down by type of vehicles managed data shows that fl eet professionals who manage 2001-5000 on-the-road licensed units earned the most ($92059) relatively equivalent to 2008 salary data

Nineteen percent of fl eet managers manage 251-500 units and earn an average annual salary of $70776Total includes all on-road and off-road licensed units

SALA

RYSA

LARY

SALA

RY

NUMBER OF EMPLOYEES250 and more Insufficient data to calculate average

NUMBER OF VEHICLES

NUMBER OF EMPLOYEES

$64

958

$64

733

$69

101

$75

469

$77

768

$88

162

$92

059

$88

333

$61

112

$78

650

$60

834

$84

804

$70

776

$92

935

$73

393

$97

501

$84

636

$88

546

$85

358

$87

501

63PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE

FUEL OPERATIONS

Yes Average Salary$80572

No Average Salary$65245

54PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING

UNIT EMPLOYEES

Yes Average Salary$82346

No Average Salary$69197

75PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING

A MAINTENANCE FACILITY

Yes Average Salary$79430

No Average Salary$65845

GF09_Salaryindd 16GF09_Salaryindd 16 82911 113508 AM82911 113508 AM

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

Wersquove got the tools for your fl eet

Every fl eet manager knows that

no matter the fl eetmdashleased or

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unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

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GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

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Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

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GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

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Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

GF0911nextraqindd 1 82611 92642 AM

LEASED OR OWNED

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Every fl eet manager knows that

no matter the fl eetmdashleased or

owned big or smallmdashtherersquos a

unique set of tools needed to run

it right Thatrsquos what Fleet Solutions

ismdasha single source of fl eet

management tools and services

that help you manage your fl eet

with unmatched fl exibility

wwwfleetsolutionscom1-866-6LEASES

GF0111merchantsindd 1 12710 13720 PM

GF09_Salaryindd 17GF09_Salaryindd 17 82911 113510 AM82911 113510 AM

18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

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ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

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QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

Look no further than your drivers They have a huge impact on the cost of operating your fleet With DriveCam you will reduce collision claims costs by up to 80 fuel by up to 12 and fleet maintenance costs as well

Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

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Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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- prevent auditing

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

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THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
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  • GOVF_14-21
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18 Government Fleet Fact Book 2011

S A L A R Y

COMPENSATION BY REGION

HOW MANY PEOPLE LIVE IN YOUR JURISDICTION

FOR WHICH DUTIES ARE YOU RESPONSIBLE

$0

$20000

$40000

$60000

$80000

$100000

Northw

est

West

Southw

est

Plain

s Sta

tes

Great L

akes

New E

ngland

Mid

dle A

tlantic

Southeast

SALA

RY

SALA

RYREGION

POPULATION

$84

908

$91

539

$70

686

$74

001

$72

084

$62

501

$75

987

$68

565

AVERAGE COMPENSATIONBY REGION

Broken down by region fl eet managers in the West earned the most averaging $91539 a less than 1 percent increase from 2008 salary data

Fleet managers working in larger jurisdictions are shown to be paid more annually with those working in entities governing more than 1 million people earning $87603

EOPLE LIVE IN YOUR JURISDICTION

Fleet managers working in larger juh ll

LESS THAN 10000041

100001 - 25000018

250001 - 50000015

500001 - 10000009

MORE THAN 100000017

$0

$20000

$40000

$60000

$80000

$100000

Less th

an 1000

00

100001-2

50000

250001-5

00000

500001-1

0000

00

More

than 1

0000

00

$69

878

$74

260

$78

389

$85

186

$87

603

88 Vehicle Acquisition

88 Vehicle Disposal

82 Internal Maintenance and Repair

82 Budgeting

81 Fleet Data Systems Operation and Maintenance

79 Fleet Policy Setting

76 Fleet Regulatory Compliance Oversight

75 Policy Enforcement

70 Warranty Work or Recovery

69 External Maintenance and Repair

64 Motor Pool Operations

63 Alternative Fuel Programs

56 Internal Fuel Program

54 Rate Setting

45 External Fuel Program Administration

42 Fleet Funding Mechanisms Development

34 Vendor Rental Agreements Administration

30 Risk Management

30 Driver Certifi cation and Safety Programs

GF09_Salaryindd 18GF09_Salaryindd 18 82911 113511 AM82911 113511 AM

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

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Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

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GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

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To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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GF0911toolboxindd 1 81911 84633 AMGF09_Vehiclesindd 33GF09_Vehiclesindd 33 82911 113649 AM82911 113649 AM

34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

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GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

reliability

When your contract requires high performance Fleet Management services rely on AbilityOneAbilityOne helps fulfill your federal contract needs while enabling you to create employment opportunities for people who are blind or have other significant disabilities Our competitive Fleet Management services include

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GF0511nishindd 1 41411 43912 PMGF09_C3-C4indd 993GF09_C3-C4indd 993 82911 113846 AM82911 113846 AM

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

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copy2011 General Motors LLC

| 2011 CHEVROLET SILVERADO 3500HD

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OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
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  • GOVF_36-39
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  • GOVF_993
  • GOVF_994

ZZZQMSDFRRSRUJJRYAacuteHHW

ampRPSHWLWLYHOLGampRQWUDFW3XUFKDVLQJ6ROXWLRQV1-3$LVRIAgraveFLDOOHQGRUVHGE

RXUQHZamp2175$amp7OLQHXS

QWURGXFLQJ1-3$middotVQHZ+($9lt(4830(17DQG)((75($7(6287216

1-3$ampRQWUDFWVKDYHXQGHUJRQHDQDWLRQDOFRPSHWLWLYHELGSURFHVVRQRXUEHKDOI$QRFRVWQRREOLJDWLRQRUOLDELOLW0HPEHUVKLSLVDOORXQHHGWRKDYHDFFHVVWRQDWLRQDOOOHYHUDJHGSULFLQJIURPRYHULQGXVWUOHDGLQJYHQGRUV2YHU0HPEHUVDOUHDGXWLOL]HWKHYDOXHRIRXUacuteAacuteHHWμ

A L i q u i d i t y S e r v i c e s M a r ke t p l a c e

TM

-2172$ltRU(7721286LQ227+DW13

GF09_Salaryindd 19GF09_Salaryindd 19 82911 113513 AM82911 113513 AM

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

Look no further than your drivers They have a huge impact on the cost of operating your fleet With DriveCam you will reduce collision claims costs by up to 80 fuel by up to 12 and fleet maintenance costs as well

Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

20 Government Fleet Fact Book 2011

S A L A R Y

0

10

20

30

40

50

60

70

80

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

COMPENSATION BREAKDOWN BY EDUCATION COMPENSATION BY CERTIFICATIONBreakdown of certifi cation types for those who earned certifi cationsHIGH SCHOOL

11

LIBERAL ART DEGREE7

BUSINESS DEGREE18

TECHNICAL DEGREE20

27

19

62

4

SOME POST-GRADUATE

STUDY4

POST-GRADUATE

DEGREE7

MBA5

SOME COLLEGE28

$0

$20000

$40000

$60000

$80000

$100000

High S

chool

Some C

ollege

Libera

l Art

Degre

e

Business

Degre

e

Tech

nical D

egree

Some P

ost-G

raduate

Degre

e

Post-G

raduate

Degre

eM

BA

$0

$20000

$40000

$60000

$80000

$100000

NAFAC

AFM

APWAC

PFP

AEMP-C

EMO

ther

Fleet manager salaries increased with grater educa-tion those holding a Master of Busi-ness Administration (MBA) degree earned the highest annual salary followed by fl eet managers who earned other post-graduate degrees

Fleet managers with the NAFA Fleet Management Association Certifi ed Automotive Fleet Manager (CAFM) certifi cation earned the highest annual salary ($93751)

SALA

RY

SALA

RY

PERC

ENTA

GE

EDUCATION

INDUSTRYCERTIFICATION

INDUSTRYCERTIFICATION

$58

530

$93

751

$86

347

$80

834

$68

342

$73

316

$72

977

$77

113

$73

334

$82

955

$92

066

$95

938

Incentives and adjustments have reduced signifi cantly since 2008 Data of salaries in 2008 showed that 77 percent of fl eet managers received performance-based compensation initiatives and 52 percent received cost-of-living adjustments The percentage of those receiving fl eet ve-hicles only decreased by 1 percent since 2008

13PERCENT OF FLEET

MANAGERS WHO RECEIVED PERFORMANCE-BASED

COMPENSATION INITIATIVES IN 2010

Yes Average Salary$82675

No Average Salary$75612

30PERCENT OF FLEET MANAGERS

WHO RECEIVED COST-OF-LIVING ADJUSTMENTS IN 2010

Yes Average Salary$80568

No Average Salary$73289

27PERCENT OF FLEET MANAGERS

WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes Average Salary$75854

No Average Salary$76166

GF09_Salaryindd 20GF09_Salaryindd 20 82911 113513 AM82911 113513 AM

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

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Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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GF0911toolboxindd 1 81911 84633 AMGF09_Vehiclesindd 33GF09_Vehiclesindd 33 82911 113649 AM82911 113649 AM

34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

- build and improve written and maintenance tasks

- gain analytical skills to evaluate other fl eet operations

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presents

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PROTECT PROTECT YOUR FLEETYOUR FLEET

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GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

reliability

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GF0511nishindd 1 41411 43912 PMGF09_C3-C4indd 993GF09_C3-C4indd 993 82911 113846 AM82911 113846 AM

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

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copy2011 General Motors LLC

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OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

GF0911rmfmaindd 1 82611 95448 AM

GF0911agileindd 1 82411 33355 PM

GF09_Salaryindd 21GF09_Salaryindd 21 82911 113514 AM82911 113514 AM

22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

Look no further than your drivers They have a huge impact on the cost of operating your fleet With DriveCam you will reduce collision claims costs by up to 80 fuel by up to 12 and fleet maintenance costs as well

Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

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GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
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  • GOVF_36-39
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22 Government Fleet Fact Book 2011

SUPPORT STAFFFleet support staff salaries have not seen increases in a few years Below GF presents average salaries for key titles as well as the number of fi lled positions in a fl eet

S A L A R Y

Budget restrictions continued to

challenge public sector fl eets pre-

venting pay increases and even

leading to pay decreases for fl eet sup-

port staff Many fl eet managers reported

no pay increases for support staff for the

past few years and anticipate no or very

low adjustments for the near future One

fl eet manager said ldquoI think wersquove been

pretty fortunate that we havenrsquot had to lay

staff off or had furlough daysrdquo He also

reported current negotiations for a cost-of-

living salary increase for bargaining unit

employees although this was not yet ap-

proved as of press time

Some fl eets are seeing small salary

increases after some years without One

fl eet manager reported that fl eet support

staff received a 5 percent across-the-

board salary increase the fi rst in three

years He also stated that the agency was

able to allow for smaller incentive in-

creases for certifi cation programs such as

ASE certifi cation

AVERAGE SUPPORT STAFF SALARIES Title Average Minimum MaximumAssistant Fleet Manager $65372 $30000 $100200

Body Shop Technician $49467 $30000 $75000

Data Analyst $52647 $24000 $85500

Fuel System Clerk $40419 $20000 $70000

General Technician $42550 $20800 $73000

IT Person $64508 $25000 $130000

Master Technician $49748 $30000 $67100

Offi ce Clerk $35584 $13000 $60000

Offi ce Manager $47371 $32000 $77000

Offi ce Supervisor $53309 $29100 $80000

Parts Clerk $37318 $14500 $75000

Parts Pickup and Delivery $25913 $10000 $48200

Parts Supervisor $49604 $32000 $75000

PM Technician $33823 $18000 $50000

Rebuild Technician $46536 $32000 $61000

Service Technician $43216 $21500 $78000

Shop Foreman $57866 $32700 $87000

Shop Lead Person $53663 $30500 $85500

Shop Supervisor $60214 $27000 $85000

Technician Assistant $34643 $16000 $61600

Technician-Heavy $50983 $28000 $78000

Technician-Light $44899 $22000 $77000

Technician-Light-2 $40225 $28500 $60000

Technician-Service Truck $39966 $20000 $55000

Technicianrsquos Helper $33484 $13500 $58000

Tire Repair Person $34413 $18000 $70000

Welder $45212 $28500 $85000

Support staff salaries for common titles were calculated with data from cities counties state and federal agencies utilities and university fl eets

GF09_Supportindd 22GF09_Supportindd 22 82911 113534 AM82911 113534 AM

Government Fleet Fact Book 2011 23

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GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

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To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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GF0911toolboxindd 1 81911 84633 AMGF09_Vehiclesindd 33GF09_Vehiclesindd 33 82911 113649 AM82911 113649 AM

34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

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For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

reliability

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GF0511nishindd 1 41411 43912 PMGF09_C3-C4indd 993GF09_C3-C4indd 993 82911 113846 AM82911 113846 AM

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

Nine GM models have been awarded Vincentricrsquos 2011 Best Fleet Value

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van categories The awards honor vehicles with the lowest lifecycle

costs in their segment determined by measuring eight cost factors For

outstanding savings over time put our award-winning vehicles to work

For more solutions visit gmfleetcom

Vincentric awards based on 2011 model year analysis

copy2011 General Motors LLC

| 2011 CHEVROLET SILVERADO 3500HD

| 2011 CHEVROLET EXPRESS

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

Government Fleet Fact Book 2011 23

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Save lives reduce costs exonerate your drivers and keep your organization off the front page of the news

Call today

8664195861 wwwdrivecamcom

Living in a world of zero-growth budgets Looking to reduce costs to your budget

GF0911drivecamindd 1 82411 33837 PM

Assistant Fleet Manager 1

Body Shop Technician 2

Body Shop Technician 2 1

Data Analyst 1

Fuel System Clerk 1

General Technician 4

IT Person 1

Master Technician 3

Offi ce Clerk 1

Offi ce Manager 1

Offi ce Supervisor 1

Parts Clerk 2

Parts Pickup and Delivery 1

Parts Supervisor 1

PM Technician 2

Rebuild Technician 2

Service Technician 3

Shop Foreman 2

Shop Lead Person 2

Shop Supervisor 2

Technician Assistant 2

Technician-Heavy 4

Technician-Light 4

Technician-Light 2 2

Technician-Service Truck 2

Technicianrsquos Helper 1

Tire Repair Person 1

Welder 1

AVERAGE SUPPORT SALARIES BY FLEET SIZEFleet Assistant Fleet Shop Light Heavy MasterSize Manager Supervisor Technician Technician Technician

500 and less $52136 $59910 $44766 $51736 $47936

501 - 1000 $64800 $60504 $41874 $48964 $55574

1001 - 1500 $71093 $65772 $50873 $51991 $50000

1501 - 2000 $74667 $52505 $51447 $52207 $49809

2001 - 4000 $76250 $61750 $50250 $52750 $55000

More than 4000 $78667 $54250 $35000 $55000 $43667

For detailed salary information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET

With lack of pay increases for staff fl eet managers said they were happy to be able to maintain a stable number of support staff

Data of key fl eet positions suggests that while a management position such as assistant fl eet manager is paid more based on a larger sized fl eet salaries of more technical fl eet positions do not correlate with fl eet sizeAverage may be skewed due to insufficient data

GF09_Supportindd 23GF09_Supportindd 23 82911 113534 AM82911 113534 AM

24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

With 24-hour access FordPartscom allows you to fi nd everything you need anytime you want The VIN search feature is a simple solution to fi nding the exact part you need to get the job done right Therersquos no better way to order parts than FordPartscom

ANY FORD PARTANY TIME

Let VIN search do the work

And you can order any time mdash so therersquos less downtime

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

Gain SomePerspective

Your Fleet Consulting Experts

Fleet Consulting Fleet Sof tware Fleet Management Services

Take a Fresh Look at Your Fleet OperationAt Fleet Counselor Services we have spent more than 20 years developing the expertise analytics and software you need to optimize your eet operationWersquore on your side

To learn more call (800) 824-0842 or visit www eetcounselorcom today

Fleet Counselor Services is an o cial partner of Government Fleet magazine

GF05-2011

GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

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TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

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Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

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For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

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THE PROBLEM IS THE LACK OF IT

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  • GOVF_991_NO_BOX
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24 Government Fleet Fact Book 2011

FPAR00360_D209891_VINad_R03indd 1 6911 255 PM

WT0711fordpartsindd 1 61011 43215 PM

Nearly 90 percent of public fl eet or-

ganizations reported using some

form of fl eet management system

ranging from those developed in-house to

systems provided by major industry sup-

pliers While initial cost varies widely de-

pending on fl eet size and system chosen

the median amount paid was $50000 and

more than 80 percent of users say they are

satisfi ed with their software provider

Twenty-three percent of fl eet manag-

ers reported they would consider replac-

ing their system soon and one fl eet man-

ager stated his reasoning for an upcoming

switch from a smaller supplier to a larger

one was automation and reduction in labor

time with the new system Other advan-

tages cited by fl eet managers were man-

agement aspects of their system having

considerable information readily avail-

able and functionality One complaint was

about lack of support services

Fuel management system use is also

widespread in the public sector with 83

percent of fl eet professionals reporting

their fl eets do use some form of fuel man-

agement (including fuel cards and systems

developed in-house) Median initial cost

of the systems is $40000 Despite a trend

toward acquisition of more alternative-fuel

vehicles only 39 percent of fl eets stated

their agencies use alternative fuels with

their fuel management system

FLEET AND FUEL MANAGEMENT SYSTEMSFind out which fl eet and fuel management companies are most used by public sector fl eets how much they cost and fl eet manager satisfaction level with the systems purchased

DO YOU USE A FLEET MANAGEMENT SYSTEM YES 89NO 11

MANAGEMENT SYSTEM Y

$$$

M A N A G E M E N T T O O L S

$50000MEDIAN INITIAL COST OF A

FLEET MANAGEMENT SYSTEMAverage cost $95608 System price varies by

supplier and features included

8 YEARSMEDIAN AGE OF ALL FLEET

MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PERCENTAGE OF FLEET SYSTEM USE BY REGION

GREAT LAKES71

PLAINS STATES86

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST93

SOUTHWEST93

WEST93

NORTHWEST94

GF09_Computersindd 24GF09_Computersindd 24 82911 113616 AM82911 113616 AM

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26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

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GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

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WT0711fordpartsindd 1 61011 43215 PMGF09_Computersindd 25GF09_Computersindd 25 82911 113618 AM82911 113618 AM

26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

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Fleet Counselor Services is an o cial partner of Government Fleet magazine

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GF05-20fcs_fpindd 1 51811 32202 PM

GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

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- gain analytical skills to evaluate other fl eet operations

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GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

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Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
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  • GOVF_30-33
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  • GOVF_993
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26 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

GF05-20fcs_fpindd 1 51811 32202 PM

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 99

COUNTIES 87Nearly all cities reported using some form of fl eet management system State feder-al educational and utility fl eets reported a lower usage rate 71 percent combined

YES NO

Would you recommend this fl eet system to another agency 74 26

Will you be considering a fl eet system replacement soon 23 77

Are you satisfi ed with the service from your fl eet system provider 82 18

FLEET SYSTEM USE BY COMPANY

Assetworks is the most common fl eet systems used by government fl eets with 21 percent of the market share among fl eets that do use a fl eet management system Other denotes companies with less than 1 percent of the market share

0

5

10

15

20

25

21

18

21

12

8

54

2 21 1 1 1 1 1 1

A B C D E F G H I J K L M N O P

A Assetworks

B CCG Faster

C Developed in-house

D Ron Turley Associates

E CFAWinn

F Sungard HTE

G Dossier Fleet Maintenance Software

H Collective Fleet

I Chevin FleetWave

J Fleetmate

K ManagerPlus

L Maximo

M First Source

N Cartegraph

O Fleet Controller

P Other

GF09_Computersindd 26GF09_Computersindd 26 82911 113618 AM82911 113618 AM

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GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

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THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

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Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

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GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

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GF09_Computersindd 27GF09_Computersindd 27 82911 113619 AM82911 113619 AM

28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

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-5511

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Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

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OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

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28 Government Fleet Fact Book 2011

M A N A G E M E N T T O O L S

8 YEARSMEDIAN AGE OF FUEL

MANAGEMENT SYSTEMS USED BY GOVERNMENT

FLEETS

DO YOU USE A FUEL MANAGEMENT SYSTEM YES 83NO 17

FUEL SYSTEM USE BY COMPANY

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fl eets Other denotes companies with less than 1 percent of the market share and fuel cards

0

5

10

15

20

25

17

14

10

7 7 76 6

2

24

A B C D E F G H I J A Gasboy B Petro Vend C FuelMaster D Developed in-house

E Assetworks FuelFocus F Trak G EJ Ward H FuelForce

I Orpak USA J Other

PERCENTAGE OF FUEL SYSTEM USE BY REGION

GREAT LAKES76

PLAINS STATES89

NEW ENGLAND90

MIDDLE ATLANTIC93

SOUTHEAST88SOUTHWEST

91

WEST79

NORTHWEST77

GF09_Computersindd 28GF09_Computersindd 28 82911 113619 AM82911 113619 AM

Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

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- increase effi ciency and workfl ow processes

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GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

reliability

When your contract requires high performance Fleet Management services rely on AbilityOneAbilityOne helps fulfill your federal contract needs while enabling you to create employment opportunities for people who are blind or have other significant disabilities Our competitive Fleet Management services include

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GF0511nishindd 1 41411 43912 PMGF09_C3-C4indd 993GF09_C3-C4indd 993 82911 113846 AM82911 113846 AM

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

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costs in their segment determined by measuring eight cost factors For

outstanding savings over time put our award-winning vehicles to work

For more solutions visit gmfleetcom

Vincentric awards based on 2011 model year analysis

copy2011 General Motors LLC

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OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
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  • GOVF_30-33
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Government Fleet Fact Book 2011 29

INVERS Mobility Solutions bull 6047421145 bull 8663080091

FF0909inversindd 1 9909 21000 PM

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES 87

COUNTIES 80Cities reported a slightly higher percent-age of fuel management system use than counties State federal educational and utility fl eets reported a lower usage per-centage 79 percent combined

$37500MEDIAN INITIAL COST OF

A FUEL MANAGEMENT SYSTEM

Average cost $105577 System price varies by supplier and features included

YES NO

Would you recommend this fuel system to another agency

76 24

Will you be considering a fuel system replacement soon

23 77

Are you satisfi ed with the service from your fuel system provider

80 20

Does your fuel system integrate with your fl eet management software

74 26

Does your agency require accurate meter entry for a fuel transaction

86 14

Does your agency use alternative fuels with this system

39 61

GF09_Computersindd 29GF09_Computersindd 29 82911 113620 AM82911 113620 AM

30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

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TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

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Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

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  • GOVF_6-9
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  • GOVF_14-21
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30 Government Fleet Fact Book 2011

MEDIAN ROLLING STOCK FLEET SIZE

(UNITS)

376 625 1250Cities Counties State

Agencies

From passenger sedans to street

sweepers to alternative-fueled

units GF breaks down the average

fl eet frac12 -ton pickup trucks are the most

common type of units reported averag-

ing 18 percent of fl eet totals Off-road

equipment are the oldest units (97 years)

and have the longest replacement cycle

(136 years)

More than 6 percent of units are report-

ed to run on alternative fuels nearly one-

third of which are administrative vehicles

Data shows that not only are most small

alt-fuel vehicles older than conventional

small fl eet vehicles but their replacement

cycles are also longer

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

VEHICLE amp EQUIPMENT

INVENTORYIn a time of rightsized vehicle inventory and extended replacement cycles what does the average fl eet consist of and how long is it keeping its vehicles and equipment Here we examine fl eet unit breakdown unit age replacement cycles and federal and state unit totals

V E H I C L E S amp E Q U I P M E N T

63Percent of Alt-Fuel Units in Fleets

dministrative vehicles p

BREAKDOWN BY UNIT TYPE

frac12 -TON PICKUP18

OTHER SMALL POWERED ON-

ROAD UNIT10

MEDIUM TRUCK OR VAN

9ADMINISTRATIVE SEDAN

8

LIGHT TRUCK OR VAN4

ADMINISTRATIVE SUV4

HEAVY TRUCK TANDEM AXLE

2OTHER16

POLICE14

TRAILER5

frac34 - AND 1-TON PICKUP10

Pickup trucks make up the largest percentage of average fl eet totals 28 percent altogether Police units follow averaging 14 percent of fl eet totalsPolice vehicle totals may not be representative as some law enforcement agencies maintain their own fleets

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY

Category Current Age (Years)

Replacement Age (Years)

First Responders 6 95

Heavy Vehicles amp Equipment 78 108

Light- amp Medium-Duty Vehicles 61 96

Off-Road Equipment 97 136

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 95 years While police vehicles are replaced with more frequency fi re truck replacement cycles increased the average replacement cycle

PERCENT OF ALT-FUEL UNITS BY CATEGORYCategory Percent Running on Alt-Fuel

First Responders 6

Heavy Vehicles amp Equipment 4

Light-Duty Vehicles 7

Administrative vehicles make up 30 percent of alternative-fuel ve-hicles in the light-duty category Nearly half of all alt-fuel heavy units are refuse trucks

ALT-FUEL UNIT AGE amp REPLACEMENT CYCLECategory Current Age

(Years)Replacement Age (Years)

First Responders 7 108

Heavy Vehicles amp Equipment 69 116

Light- and Medium-Duty Vehicles 71 101

Light- and medium-duty alt-fuel vehicles are older and to have a lon-ger replacement cycle than those that run on gasoline or diesel Average may be skewed due to insufficient data

GF09_Vehiclesindd 30GF09_Vehiclesindd 30 82911 113647 AM82911 113647 AM

Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

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TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

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that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

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For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

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40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

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OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
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  • GOVF_14-21
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Government Fleet Fact Book 2011 31

Unit Type Current Age

Replacement Age

frac12 -Ton Pickup 5 9

frac34 - and 1-Ton Pickup 6 9

Administrative Sedan 6 9

Administrative SUV 5 9

Ambulance 5 9

Culvert Cleaner 5 10

Cutaway Van 5 10

Distributor Truck 9 13

Dozer 13 15

Excavator 6 11

Fire Ladder Truck 9 16

Fire Pumper 11 16

Fire Rescue 6 13

Grader 10 13

Heavy Truck Single Axle 9 12

Heavy Truck Tandem Axle 8 12

Light Truck or Van 7 9

Line Stripers 8 11

Loader 11 13

LoaderBackhoe 9 13

Medium Truck or Van 6 10

Other Off-road 11 16

Other Small Powered On-road 8 11

Plow 10 14

Police Administrative 5 7

Police Marked 3 6

Police Motorcycle 3 6

Police Other 6 10

Police SUV 3 6

Police Truck or Van 7 10

Police Unmarked 5 7

Refuse Truck 6 8

Refuse Truck Commercial 6 8

Refuse Truck Mechanical Side Loader 4 7

Refuse Truck Rear Loader 8 8

Roller 9 13

School Bus 9 13

Skid Steer Loader 7 12

Snow Blower 13 16

Sweeper Air 6 10

Sweeper Mechanical 5 10

Tractor (Agriculture) 9 14

Trailer 11 15

Transit Bus 6 9

Trash Compactor 12 13

Water Truck 10 14

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE STATE-OPERATED VEHICLE TOTALS

Police vehicles are reported to be the newest vehicles on the road Snow blowers and dozers are the oldest units averaging 13 years in age and with replacement cycles of 16 and 15 years respectively

StateTotal

Vehicles

Alabama 3100

Alaska 6893

Arizona 11139

Arkansas 7738

California 38326

Colorado 5832

Connecticut 3500

Delaware 7022

District of Columbia

6956

Florida 26089

Georgia 19773

Hawaii 5000

Idaho 6163

Illinois 12100

Indiana 10028

Iowa 6807

Kansas 5671

Kentucky 11374

Louisiana 11818

Maine 3403

Maryland 8800

Massachusetts 10072

Michigan 12552

Minnesota 7600

Mississippi 7528

Missouri 10849

StateTotal

Vehicles

Montana 7409

Nebraska 4250

Nevada 6000

New Hampshire 2023

New Jersey 13000

New Mexico 6500

New York 18708

North Carolina 8328

North Dakota 3438

Ohio 11812

Oklahoma 8028

Oregon 12000

Pennsylvania 16186

Rhode Island 2026

South Carolina 16506

South Dakota 3423

Tennessee 7592

Texas 28000

Utah 7301

Vermont 2030

Virginia 15823

Washington 11645

West Virginia 9500

Wisconsin 5737

Wyoming 8440

Total Vehicles 501426

Vehicle counts are collected from 2010 and 2011 dataEstimated

For detailed vehicle and equipment information broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

Source Automotive Fleet

GF09_Vehiclesindd 31GF09_Vehiclesindd 31 82911 113648 AM82911 113648 AM

32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

Public Fleet Social Network

700+ Document Templates

Robust Benchmarking Tool

Advanced Fleet Calculators

In-depth Fleet Solution Guide

Join a community of professionals with challenges similar to your own at www eettoolboxcom

FLEET TOOLBOX ISP

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34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

- build and improve written and maintenance tasks

- gain analytical skills to evaluate other fl eet operations

- increase accountability

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Prevent an audit of your fl eet operations with the

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GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

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bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
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  • GOVF_24-29
  • GOVF_30-33
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  • GOVF_993
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32 Government Fleet Fact Book 2011

V E H I C L E S amp E Q U I P M E N T

GF0911toolboxindd 1 81911 84633 AM

US FEDERAL FLEET - FY-2010 CENSUSPASSENGER CARS TRUCKS OTHER

Department or Agency Owned GSAComm Leased

Pass Subtotal Owned GSA

Comm Lease

Truck Subtotal Owned GSA

Comm Leased

Other Subtotal Total

American Battle Monuments Commission 23 ndash ndash 23 17 ndash ndash 17 ndash ndash ndash ndash 40

Broadcasting Board of Governors 68 5 7 80 88 2 1 91 10 ndash ndash 10 181

Consumer Product Safety Commission ndash 89 2 91 2 4 ndash 6 ndash ndash ndash ndash 97

Court Svcs and Offender Supervision Agcy ndash 25 48 73 ndash 1 ndash 1 ndash ndash ndash ndash 74

Department of Agriculture 10538 5083 23 15644 27206 2128 58 29392 54 20 ndash 74 45110

Department of Commerce 530 969 77 1576 273 549 4 826 1 7 1 9 2411

Department of Education ndash 96 2 98 ndash ndash ndash ndash ndash 1 ndash 1 99

Department of Energy 742 4134 83 4959 3034 6611 262 9907 152 58 32 242 15108

Department of Health and Human Services 300 2996 2 3298 312 622 1 935 8 56 ndash 64 4297

Department of Homeland Security 34828 5601 35 40464 12114 1873 11 13998 486 24 ndash 510 54972

Department of Housing and Urban Dev ndash 469 4 473 ndash 3 ndash 3 ndash ndash ndash ndash 476

Department of Justice 33716 1127 142 34985 5716 63 ndash 5779 225 13 ndash 238 41002

Department of Labor 82 3018 22 3122 4 493 6 503 ndash 279 ndash 279 3904

Department of State 6414 863 173 7450 4076 135 3 4214 120 15 ndash 135 11799

Department of the Interior 7763 4045 138 11946 15853 5599 67 21519 256 280 6 542 34007

Department of Transportation 90 4171 ndash 4261 193 1705 ndash 1898 ndash 4 ndash 4 6163

Department of Treasury 3212 453 32 3697 48 32 107 187 ndash 1 ndash 1 3885

Department of Veterans Affairs 2251 8638 80 10969 1035 1970 22 3027 349 344 15 708 14704

Environmental Protection Agency 24 820 47 891 75 124 15 214 5 ndash 2 7 1112

Equal Employment Opportunity Comm ndash 75 1 76 ndash ndash ndash ndash ndash ndash ndash ndash 76

Federal Communications Commission 99 2 11 112 3 1 ndash 4 ndash ndash ndash ndash 116

Federal Housing Finance Agency ndash ndash 5 5 ndash ndash ndash ndash ndash ndash ndash ndash 5

Federal Trade Commission ndash ndash 3 3 ndash ndash 1 1 ndash ndash ndash ndash 4

General Services Administration ndash 1138 1138 ndash 133 ndash 133 ndash 2 ndash 2 1273

Government Printing Offi ce 5 2 4 11 35 ndash 1 36 ndash ndash ndash ndash 47

Library of Congress ndash 14 1 15 1 5 1 7 ndash 2 ndash 2 24

National Aeronautics and Space Admin 343 1298 2 1643 660 1334 4 1998 71 52 ndash 123 3764

National Archives amp Records Admin ndash 53 ndash 53 ndash 22 ndash 22 ndash ndash ndash ndash 75

National Gallery of Art ndash 2 2 4 2 3 ndash 5 ndash ndash ndash ndash 9

National Labor Relations Board ndash 41 ndash 41 ndash ndash ndash ndash ndash ndash ndash ndash 41

National Science Foundation 70 60 2 132 197 34 ndash 231 12 ndash ndash 12 375

Nuclear Regulatory Commission 1 25 6 32 ndash 2 3 5 ndash ndash ndash ndash 37

Offi ce of Personnel Management 1 1649 4 1654 ndash 4 ndash 4 ndash ndash ndash ndash 1658

Peace Corps 561 23 1 585 59 ndash ndash 59 16 ndash ndash 16 660

Small Business Administration 35 203 20 258 ndash 9 1 10 ndash ndash ndash ndash 268

Smithsonian Institution 214 14 1 229 244 8 ndash 252 4 3 2 9 490

Social Security Administration 3 479 2 484 2 42 ndash 44 ndash 7 ndash 7 535

Tennessee Valley Authority 1333 ndash ndash 1333 1563 ndash ndash 1563 ndash ndash ndash ndash 2896

US Agency for International Development 680 183 4 867 126 5 ndash 131 14 ndash ndash 14 1012

Total Civilian Agencies 103926 47863 986 152775 72938 23516 568 97022 1783 1168 58 3009 252806

Corps of Engineers Civil Works 47 3505 1 3553 675 4290 ndash 4965 ndash ndash ndash ndash 8518

Defense Agencies 761 2570 194 3525 646 885 43 1574 19 97 225 341 5440

Department of Air Force 3298 8142 592 12032 27142 8016 1484 36642 1616 411 76 2103 50777

Department of Army 3286 38903 543 42732 8294 26210 687 35191 217 2407 123 2747 80670

Department of Navy 3140 12880 1630 17650 12648 6510 130 19288 369 507 47 923 37861

United States Marine Corps 1369 6344 37 7750 2780 3141 2 5923 256 273 9 538 14211

Total Military Agencies 11901 72344 2997 87242 52185 49052 2346 103583 2477 3695 480 6652 197477

US Postal Service 8829 513 ndash 9342 202308 216 ndash 202524 2 3 ndash 5 211871

Total All Agencies 124656 120720 3983 249359 327431 72784 2914 403129 4262 4866 538 9666 662154

Source US General Services Administration

GF09_Vehiclesindd 32GF09_Vehiclesindd 32 82911 113649 AM82911 113649 AM

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GF0911toolboxindd 1 81911 84633 AMGF09_Vehiclesindd 33GF09_Vehiclesindd 33 82911 113649 AM82911 113649 AM

34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

- build and improve written and maintenance tasks

- gain analytical skills to evaluate other fl eet operations

- increase accountability

Buy today and receive free updates and changes via e-mail

Keep your fl eet operations secure today

Learn more at wwwgfl eetcomaudit GF10-0210

presents

Limited time offer$199$149

PROTECT PROTECT YOUR FLEETYOUR FLEET

Prevent an audit of your fl eet operations with the

Public Fleet Audit ndash A Self Assessment Checklist

GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

reliability

When your contract requires high performance Fleet Management services rely on AbilityOneAbilityOne helps fulfill your federal contract needs while enabling you to create employment opportunities for people who are blind or have other significant disabilities Our competitive Fleet Management services include

AbilityOneorg

GF0511nishindd 1 41411 43912 PMGF09_C3-C4indd 993GF09_C3-C4indd 993 82911 113846 AM82911 113846 AM

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

Nine GM models have been awarded Vincentricrsquos 2011 Best Fleet Value

in Americatrade with Chevrolet sweeping the full-size pickup and full-size

van categories The awards honor vehicles with the lowest lifecycle

costs in their segment determined by measuring eight cost factors For

outstanding savings over time put our award-winning vehicles to work

For more solutions visit gmfleetcom

Vincentric awards based on 2011 model year analysis

copy2011 General Motors LLC

| 2011 CHEVROLET SILVERADO 3500HD

| 2011 CHEVROLET EXPRESS

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

Public Fleet Social Network

700+ Document Templates

Robust Benchmarking Tool

Advanced Fleet Calculators

In-depth Fleet Solution Guide

Join a community of professionals with challenges similar to your own at www eettoolboxcom

FLEET TOOLBOX ISP

7

R

A

I

DEVELOPED BY

GF08

-5411

FREE

FREE

GF0911toolboxindd 1 81911 84633 AMGF09_Vehiclesindd 33GF09_Vehiclesindd 33 82911 113649 AM82911 113649 AM

34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

- build and improve written and maintenance tasks

- gain analytical skills to evaluate other fl eet operations

- increase accountability

Buy today and receive free updates and changes via e-mail

Keep your fl eet operations secure today

Learn more at wwwgfl eetcomaudit GF10-0210

presents

Limited time offer$199$149

PROTECT PROTECT YOUR FLEETYOUR FLEET

Prevent an audit of your fl eet operations with the

Public Fleet Audit ndash A Self Assessment Checklist

GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

reliability

When your contract requires high performance Fleet Management services rely on AbilityOneAbilityOne helps fulfill your federal contract needs while enabling you to create employment opportunities for people who are blind or have other significant disabilities Our competitive Fleet Management services include

AbilityOneorg

GF0511nishindd 1 41411 43912 PMGF09_C3-C4indd 993GF09_C3-C4indd 993 82911 113846 AM82911 113846 AM

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

Nine GM models have been awarded Vincentricrsquos 2011 Best Fleet Value

in Americatrade with Chevrolet sweeping the full-size pickup and full-size

van categories The awards honor vehicles with the lowest lifecycle

costs in their segment determined by measuring eight cost factors For

outstanding savings over time put our award-winning vehicles to work

For more solutions visit gmfleetcom

Vincentric awards based on 2011 model year analysis

copy2011 General Motors LLC

| 2011 CHEVROLET SILVERADO 3500HD

| 2011 CHEVROLET EXPRESS

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

34 Government Fleet Fact Book 2011

Just as any private company fl eets

have customers to which they pro-

vide services and the amount and

variety of customer departments will

determine the mix of vehicles and equip-

ment technicians must be knowledgeable

about While specialized fl eets may only

service its own department vehicles gen-

eral fl eet management divisions report

up to 22 different customer departments

Public Works is the most commonly re-

ported customer 65 percent and the En-

gineering and Parks departments tied for

second place 58 percent City fl eets have

the widest customer base reporting on

average 11 customer departments Coun-

ty fl eets service nine on average

Analysis of top customers by agency

type shows many of the same customers

except for utility fl eets which report top

customers such as the Water Distribu-

tion and Electric departments Larger

fl eets report more customer departments

than smaller fl eets

CUSTOMER DEPARTMENTSFleets report servicing between one to 22 different customer departments with Public Works being the most reported fl eet customer GF explores and analyzes fl eetrsquos most common clients

C U S T O M E R S

FLEET CUSTOMER DEPARTMENTSCustomer Agency Percent

Agency Administration 55

Airport 12

Assessors Department 20

Building Permits 44

Community Development 44

Construction Department 40

Distribution Department 19

Elected Offi cials 27

Electric Department 17

Emergency Services (ambulance) 34

Engineering Department 58

Fire Department 46

Gas Department 4

General Public 9

Mountain Rescue 5

Parks Department 58

Police Department 57

Public Works 65

Sheriffrsquos Department 19

Solid Waste 34

Streets Maintenance 56

Transmission Department 7

Transportation Department 36

Waste Water Department 39

Water Department 44

The department most often reported as a customer is Public Works with 65 percent of fl eets claiming it as a client The Gas Depart-ment is the least common customer mdash 4 per-cent of fl eets report it as a customer half of which are City fl eets

TOP 5 CUSTOMERS BY AGENCY TYPECITY

Department Percent

Public Works 86

Police Department 84

Streets Maintenance 80

Engineering Department 69

Fire Department 69

COUNTY

Department Percent

Public Works 66

Sheriffrsquos Department 63

Parks Department 60

Engineering Department 60

Agency Administration 55

FEDERAL

Department Percent

Agency Administration 48

Engineering Department 33

Police Department 33

Fire Department 22

Parks Department 22

STATE

Department Percent

Agency Administration 67

Police Department 37

Transportation Department 33

Engineering Department 33

Public Works 27

UTILITY

Department Percent

Engineering Department 52

Water Department 52

Distribution Department 39

Agency Administration 39

Electric Department 35

City and county fl eets report Public Works and Police as their top customers while Agency Administration is the top customer for both federal and state fl eets

UNCOMMON CUSTOMERS

Percentages shown are highest by agency type

14OF COUNTY FLEETS

REPORT MOUNTAIN RESCUE AS A

CUSTOMER

9OF UTILITY FLEETS REPORT THE GAS DEPARTMENT AS

A CUSTOMER

26OF UTILITY FLEETS REPORT THE

TRANSMISSION DEPARTMENT AS A CUSTOMER

GF09_Customersindd 34GF09_Customersindd 34 82911 113709 AM82911 113709 AM

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

- build and improve written and maintenance tasks

- gain analytical skills to evaluate other fl eet operations

- increase accountability

Buy today and receive free updates and changes via e-mail

Keep your fl eet operations secure today

Learn more at wwwgfl eetcomaudit GF10-0210

presents

Limited time offer$199$149

PROTECT PROTECT YOUR FLEETYOUR FLEET

Prevent an audit of your fl eet operations with the

Public Fleet Audit ndash A Self Assessment Checklist

GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

reliability

When your contract requires high performance Fleet Management services rely on AbilityOneAbilityOne helps fulfill your federal contract needs while enabling you to create employment opportunities for people who are blind or have other significant disabilities Our competitive Fleet Management services include

AbilityOneorg

GF0511nishindd 1 41411 43912 PMGF09_C3-C4indd 993GF09_C3-C4indd 993 82911 113846 AM82911 113846 AM

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

Nine GM models have been awarded Vincentricrsquos 2011 Best Fleet Value

in Americatrade with Chevrolet sweeping the full-size pickup and full-size

van categories The awards honor vehicles with the lowest lifecycle

costs in their segment determined by measuring eight cost factors For

outstanding savings over time put our award-winning vehicles to work

For more solutions visit gmfleetcom

Vincentric awards based on 2011 model year analysis

copy2011 General Motors LLC

| 2011 CHEVROLET SILVERADO 3500HD

| 2011 CHEVROLET EXPRESS

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

Government Fleet Fact Book 2011 35

Wish fi nding the right employee was always this obvious

It can be

Search qualifi ed resumes and post your job today

wwwfl eetjobfi ndercom

BF1110jobfinder_hpindd 1 11210 31154 PM

TOP 5 CUSTOMERS OF LARGE FLEETS

Engineering Department 68

Parks Department 65

Public Works 65

Agency Administration 64

Police Department 62

More than 1000 units

TOP 5 CUSTOMERS OF SMALL FLEETS

Public Works 41

Police Department 38

Parks Department 30

Streets Maintenance 29

Water Department 29

Less than 100 units

The largest fl eets (1000+ units) report servicing more than twice the number of user departments that small fl eets (less than 100 units) service A comparison shows that Police Parks and Public Works are overlapping customers

FAST FACTS

PUBLIC WORKS

MOST COMMON CUSTOMER

DEPARTMENT

CITY FLEETSREPORT

THE WIDEST CUSTOMER BASE

0 10 20 30 40 50 60 70

0 10 20 30 40 50 60 70

GF09_Customersindd 35GF09_Customersindd 35 82911 113709 AM82911 113709 AM

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

- build and improve written and maintenance tasks

- gain analytical skills to evaluate other fl eet operations

- increase accountability

Buy today and receive free updates and changes via e-mail

Keep your fl eet operations secure today

Learn more at wwwgfl eetcomaudit GF10-0210

presents

Limited time offer$199$149

PROTECT PROTECT YOUR FLEETYOUR FLEET

Prevent an audit of your fl eet operations with the

Public Fleet Audit ndash A Self Assessment Checklist

GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

reliability

When your contract requires high performance Fleet Management services rely on AbilityOneAbilityOne helps fulfill your federal contract needs while enabling you to create employment opportunities for people who are blind or have other significant disabilities Our competitive Fleet Management services include

AbilityOneorg

GF0511nishindd 1 41411 43912 PMGF09_C3-C4indd 993GF09_C3-C4indd 993 82911 113846 AM82911 113846 AM

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

Nine GM models have been awarded Vincentricrsquos 2011 Best Fleet Value

in Americatrade with Chevrolet sweeping the full-size pickup and full-size

van categories The awards honor vehicles with the lowest lifecycle

costs in their segment determined by measuring eight cost factors For

outstanding savings over time put our award-winning vehicles to work

For more solutions visit gmfleetcom

Vincentric awards based on 2011 model year analysis

copy2011 General Motors LLC

| 2011 CHEVROLET SILVERADO 3500HD

| 2011 CHEVROLET EXPRESS

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

36 Government Fleet Fact Book 2011

wwwfleetcertificationcom

Certify Your Fleet Operation

GF0911certificationindd 1 81911 85240 AM

The variety of inventory kept by

fl eets is large covering the many

types of vehicles and equipment

as well as brands operated by the public

sector The average value of repair parts

inventory kept by fl eets is almost a quar-

ter million dollars with values reaching

around a half-million for larger federal

and state fl eets While there are compa-

nies offering parts services for fl eets 99

percent of fl eets report operating their own

parts rooms

On the fuel side diesel and gasoline

fuel inventory kept at fueling sites averages

about $28000 and $103000 respectively

About 85 percent of fl eets reported having

some inventory of traditional fuels and

about 80 percent not storing these fuels

were smaller fl eets The percent of fl eets

that report storing alt-fuel inventory is 10

or less depending on the type of alterna-

tive fuel

Data from this section may be from previous yearsrsquo statistics Information will be updated in the Fleet Toolbox as received

FUEL LUBE AND PARTS INVENTORYAbout 85 percent of fl eets store diesel and gasoline inventory Find out more inventory statistics about alternative fuel lube parts and tires

I N V E N T O R Y

$10721AVERAGE LUBE INVENTORY

FUEL INVENTORY

Fuel Average ValueDiesel $27993

Gasoline $102753By dollar value fl eet departments store nearly four times as much gasoline as they do diesel supplies

FAST FACTS

86Percent of fl eets storing

gasoline inventory

84Percent of fl eets storing

diesel inventory

80of fl eets not storing

gasoline inventory had a fl eet size of less than 1000

units

82of fl eets not storing diesel inventory had a fl eet size of less than 1000 units

All fl eets with gasoline inventory reported also storing diesel inventory and 2 percent of fl eets stored gasoline but no diesel

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel Percent of Fleets with Inventory

E-85 Ethanol 10

B-20 Biodiesel 8

Compressed Natural Gas 5

Propane Autogas 3

B-10 Biodiesel1E-85 and B-20 fuels are more often stored in fl eet inventory than any other alternative fuel

FUEL amp LUBE

GF09_Inventoryindd 36GF09_Inventoryindd 36 82911 113741 AM82911 113741 AM

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

- build and improve written and maintenance tasks

- gain analytical skills to evaluate other fl eet operations

- increase accountability

Buy today and receive free updates and changes via e-mail

Keep your fl eet operations secure today

Learn more at wwwgfl eetcomaudit GF10-0210

presents

Limited time offer$199$149

PROTECT PROTECT YOUR FLEETYOUR FLEET

Prevent an audit of your fl eet operations with the

Public Fleet Audit ndash A Self Assessment Checklist

GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

reliability

When your contract requires high performance Fleet Management services rely on AbilityOneAbilityOne helps fulfill your federal contract needs while enabling you to create employment opportunities for people who are blind or have other significant disabilities Our competitive Fleet Management services include

AbilityOneorg

GF0511nishindd 1 41411 43912 PMGF09_C3-C4indd 993GF09_C3-C4indd 993 82911 113846 AM82911 113846 AM

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

Nine GM models have been awarded Vincentricrsquos 2011 Best Fleet Value

in Americatrade with Chevrolet sweeping the full-size pickup and full-size

van categories The awards honor vehicles with the lowest lifecycle

costs in their segment determined by measuring eight cost factors For

outstanding savings over time put our award-winning vehicles to work

For more solutions visit gmfleetcom

Vincentric awards based on 2011 model year analysis

copy2011 General Motors LLC

| 2011 CHEVROLET SILVERADO 3500HD

| 2011 CHEVROLET EXPRESS

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

wwwfleetcertificationcomwwwfleetcertificationcom

in alliance with

GF08

-5511

Certify Your Fleet Operation

Government Fleet Management Alliance isa group of associations and organizations dedicated to excellence in fl eet management

The mission of GFMA is to bring fl eet groups together in order to educate public fl eet professionals promote the fi eld of fl eet management and elevate the awareness of fl eet operations

that are performing at competitive levels GFMA also administers the Certifi ed Fleet Management Operation (CFMO) certifi cation program which has become

the standard for ensuring peak fl eet operation performance

GF0911certificationindd 1 81911 85240 AMGF09_Inventoryindd 37GF09_Inventoryindd 37 82911 113743 AM82911 113743 AM

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

- build and improve written and maintenance tasks

- gain analytical skills to evaluate other fl eet operations

- increase accountability

Buy today and receive free updates and changes via e-mail

Keep your fl eet operations secure today

Learn more at wwwgfl eetcomaudit GF10-0210

presents

Limited time offer$199$149

PROTECT PROTECT YOUR FLEETYOUR FLEET

Prevent an audit of your fl eet operations with the

Public Fleet Audit ndash A Self Assessment Checklist

GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

reliability

When your contract requires high performance Fleet Management services rely on AbilityOneAbilityOne helps fulfill your federal contract needs while enabling you to create employment opportunities for people who are blind or have other significant disabilities Our competitive Fleet Management services include

AbilityOneorg

GF0511nishindd 1 41411 43912 PMGF09_C3-C4indd 993GF09_C3-C4indd 993 82911 113846 AM82911 113846 AM

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

Nine GM models have been awarded Vincentricrsquos 2011 Best Fleet Value

in Americatrade with Chevrolet sweeping the full-size pickup and full-size

van categories The awards honor vehicles with the lowest lifecycle

costs in their segment determined by measuring eight cost factors For

outstanding savings over time put our award-winning vehicles to work

For more solutions visit gmfleetcom

Vincentric awards based on 2011 model year analysis

copy2011 General Motors LLC

| 2011 CHEVROLET SILVERADO 3500HD

| 2011 CHEVROLET EXPRESS

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

For detailed inventory statistics broken out in different segments check out the Fleet Toolbox website (fleettoolboxcom)

38 Government Fleet Fact Book 2011

I N V E N T O R Y

PROTECT YOUR FLEET

GF0711auditindd 1 7111 92820 AM

PARTS

99 OF FLEETS MANAGE

THEIR OWN PARTS ROOMS

PARTS INVENTORY AVERAGE VALUEParts Average ValueRepair Parts $245802PM Parts $13283Tires $9408Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE

FLEET SIZE REPAIR PARTS PM PARTS TIRES

Less than 100 $25000 $1000 $2500

100 - 250 $25000 $2000 $3000

251 - 500 $65192 $5067 $5706

501 - 750 $199125 $12463 $6363

751 - 1000 $271429 $14714 $10714

1001 - 2000 $397143 $10071 $8343

2001 - 3000 $740000 $16250 $5100

3001 - 4000 $650000 $10000 $12500

4001 - 5000 $650000 $10000 $12500

5001 - 7000 $930000 $48400 $68700

More than 7000 $1800000 $245600 $107500 With some exceptions fl eet size correlates with value of parts and tires stored in inventoryAverage may be skewed due to insufficient data

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE

AGENCY TYPE REPAIR PARTS PM PARTS TIRES

City $65000 $5000 $6000

County $200000 $10000 $6000

Federal $200000 $12500 $6000

State Agency $650000 $10000 $6000

Utility $65000 $5000 $6000State fl eet agencies report the highest amount of repair parts inventory while federal agencies have the highest PM parts inventory Median tire inventory was the same across all agency types

GF09_Inventoryindd 38GF09_Inventoryindd 38 82911 113744 AM82911 113744 AM

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

- build and improve written and maintenance tasks

- gain analytical skills to evaluate other fl eet operations

- increase accountability

Buy today and receive free updates and changes via e-mail

Keep your fl eet operations secure today

Learn more at wwwgfl eetcomaudit GF10-0210

presents

Limited time offer$199$149

PROTECT PROTECT YOUR FLEETYOUR FLEET

Prevent an audit of your fl eet operations with the

Public Fleet Audit ndash A Self Assessment Checklist

GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

reliability

When your contract requires high performance Fleet Management services rely on AbilityOneAbilityOne helps fulfill your federal contract needs while enabling you to create employment opportunities for people who are blind or have other significant disabilities Our competitive Fleet Management services include

AbilityOneorg

GF0511nishindd 1 41411 43912 PMGF09_C3-C4indd 993GF09_C3-C4indd 993 82911 113846 AM82911 113846 AM

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

Nine GM models have been awarded Vincentricrsquos 2011 Best Fleet Value

in Americatrade with Chevrolet sweeping the full-size pickup and full-size

van categories The awards honor vehicles with the lowest lifecycle

costs in their segment determined by measuring eight cost factors For

outstanding savings over time put our award-winning vehicles to work

For more solutions visit gmfleetcom

Vincentric awards based on 2011 model year analysis

copy2011 General Motors LLC

| 2011 CHEVROLET SILVERADO 3500HD

| 2011 CHEVROLET EXPRESS

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

This comprehensive guide contains information on how to

- prevent auditing

- standardize your administrative and maintenance tasks

- increase effi ciency and workfl ow processes

- build and improve written and maintenance tasks

- gain analytical skills to evaluate other fl eet operations

- increase accountability

Buy today and receive free updates and changes via e-mail

Keep your fl eet operations secure today

Learn more at wwwgfl eetcomaudit GF10-0210

presents

Limited time offer$199$149

PROTECT PROTECT YOUR FLEETYOUR FLEET

Prevent an audit of your fl eet operations with the

Public Fleet Audit ndash A Self Assessment Checklist

GF0711auditindd 1 7111 92820 AMGF09_Inventoryindd 39GF09_Inventoryindd 39 82911 113747 AM82911 113747 AM

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

reliability

When your contract requires high performance Fleet Management services rely on AbilityOneAbilityOne helps fulfill your federal contract needs while enabling you to create employment opportunities for people who are blind or have other significant disabilities Our competitive Fleet Management services include

AbilityOneorg

GF0511nishindd 1 41411 43912 PMGF09_C3-C4indd 993GF09_C3-C4indd 993 82911 113846 AM82911 113846 AM

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

Nine GM models have been awarded Vincentricrsquos 2011 Best Fleet Value

in Americatrade with Chevrolet sweeping the full-size pickup and full-size

van categories The awards honor vehicles with the lowest lifecycle

costs in their segment determined by measuring eight cost factors For

outstanding savings over time put our award-winning vehicles to work

For more solutions visit gmfleetcom

Vincentric awards based on 2011 model year analysis

copy2011 General Motors LLC

| 2011 CHEVROLET SILVERADO 3500HD

| 2011 CHEVROLET EXPRESS

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

40 Government Fleet Fact Book 2011

PUBLIC FORUM By Mike Antich

Welcome to our fi rst-

ever Fact Book

Congratulations to

Thi Dao GFrsquos senior editor

who single-handedly developed

the statistics portion of this pub-

lication All this data however

can be boiled down to a single

truism that every function of a

fl eet operation is centered on

money acquisition of vehicles

equipment fuel maintenance

facilities salaries parts inven-

tory shop supplies tools etc As

we all know the No 1 problem

today (and for the foreseeable

future) is the lack of money due

to depressed sales and property

tax revenues

Realistically fl eet managers

must operate under the assump-

tion that tax revenues will contin-

ue to remain depressed as most

tax bases are forecast to remain

stagnant In todayrsquos weak fi scal

environment all capital expen-

ditures are intensely scrutinized

by management politicians

and taxpayer groups In general

public sector fl eet inventory has

gone from stability during the

pre-recession years to inventory

declines (and asset deteriora-

tion through extended service)

during the post-recession years

In addition tight budgets

have caused vacant positions

to remain unfi lled wages to

be frozen and employee con-

tributions to health care costs

to increase This has resulted

in increased employee apathy

(cynicism) and burnout con-

cerns as remaining employees

pick up the additional workload

from vacant positions

The economic downturn has

caused major reorganizations

and downsizing within many

political subdivisions for the past

two to three budget cycles The

management at many political

subdivisions have balanced bud-

gets by consolidating services

reducing staffi ng levels and de-

ferring equipment replacement

Consequently fl eet operations

are scrutinized for every dollar

spent For some fl eet managers

budget reduction is not a once-a-

year issue some have faced up

to three reductions within one

budget cycle The challenge for

fl eet managers is to adjust core

services to correspond to the

new budget realities The ever-

tightening budgets have unfairly

caused some user departments

to become hyper-critical and ex-

tremely vocal when they do not

receive the same level of service

they were accustomed to during

the pre-recession period On the

fl ip side some fl eet managers

grumble that user departments

have not made sacrifi ces pro-

portionate to the sacrifi ces made

by fl eet operations User depart-

ments expect fl eet to provide the

same level of service with less

funding but are unwilling to

make any quid pro quo adjust-

ments on their part

One shortsighted tactic used

by some fi nancially strapped

government agencies has been

to ldquoraidrdquo the vehicle replacement

fund As fi nance departments

struggle to balance competing

needs of different departments

for limited funds oftentimes

the fl eet replacement fund be-

comes an attractive source of

revenue to solve budget prob-

lems elsewhere Replacement

reserves built up for vehicle

equipment replacements are a

quick fi x to help reduce defi cits

within the general fund

Public misperception is

another intangible factor that

discourages scheduled vehicle

replacements As public aware-

ness intensifi es especially

among taxpayer watchdog

groups even entities that have

cash-rich vehicle replacement

programs are fi nding it hard to

justify new-vehicle purchases

in the wake of staff layoffs and

decreased public services

The decrease in capital ex-

penditures by deferring pro-

curement of vehicles scheduled

for replacement complicates

fl eet management Operating

older assets especially units

such as aging refuse trucks sig-

nifi cantly increases operating

costs and adds additional pres-

sure on the maintenance staff

UNINTENDED RESULTS There are a number of unin-

tended consequences of efforts

to stem budgetary shortfalls

One unintended consequence

of contracted budgets and hir-

ing freezes is that it jeopardizes

disaster preparedness Reduced

staffi ng will make it diffi cult to

provide continuity of operations

services during emergencies

Another unintended con-

sequence is that the reduction

in capital replacement funding

runs contrary to government

sustainability initiatives Ag-

ing vehicles are an obstacle

to achieving carbon emission

reduction goals An additional

consequence is the decrease in

vehicle residual values caused

by age and higher milesengine

hours It is diffi cult to recoup

the same percentage of funds at

resale as in the past One anec-

dotal silver lining is that several

fl eets have noticed that drivers

operators seem to be taking bet-

ter care of equipment because

they know it will not be replaced

as scheduled in the past

In the fi nal analysis until

there is an increase in tax rev-

enues the fl eet managerrsquos job

will remain incredibly hard

The prognosis is that this dismal

fi scal situation will worsen next

year or in a best case scenario

will remain at todayrsquos level In

fact tax bases could decline

further if the threat of a double-

dip recession proves true

The psyche of public sector

employees has been shaken by

this recession There once was

the perception that economic

recessions only affect jobs in

the private sector However this

perception has been shattered

by the layoffs resulting from

this recession and extremely

sluggish recovery For some

long-time fl eet managers the

idea of early retirement is be-

coming an attractive option

However fl eet managers

are a tough breed Most have

worked their way up through

the ranks and know their opera-

tions from top to bottom They

are resilient and are at their best

when the times are tough Un-

fortunately management and

politicians are often oblivious

to this To all the public sec-

tor fl eet managers reading this

publication I would like to say

that you deserve utmost respect

and admiration for being able to

accomplish all that you do un-

der the worst of circumstances

Let me know what you

think

mikeantichbobitcom

EVERYTHING FLEET DOES REVOLVES AROUND MONEY

THE PROBLEM IS THE LACK OF IT

GF09_forumindd 40GF09_forumindd 40 82911 113912 AM82911 113912 AM

reliability

When your contract requires high performance Fleet Management services rely on AbilityOneAbilityOne helps fulfill your federal contract needs while enabling you to create employment opportunities for people who are blind or have other significant disabilities Our competitive Fleet Management services include

AbilityOneorg

GF0511nishindd 1 41411 43912 PMGF09_C3-C4indd 993GF09_C3-C4indd 993 82911 113846 AM82911 113846 AM

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

Nine GM models have been awarded Vincentricrsquos 2011 Best Fleet Value

in Americatrade with Chevrolet sweeping the full-size pickup and full-size

van categories The awards honor vehicles with the lowest lifecycle

costs in their segment determined by measuring eight cost factors For

outstanding savings over time put our award-winning vehicles to work

For more solutions visit gmfleetcom

Vincentric awards based on 2011 model year analysis

copy2011 General Motors LLC

| 2011 CHEVROLET SILVERADO 3500HD

| 2011 CHEVROLET EXPRESS

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

reliability

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THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

Nine GM models have been awarded Vincentricrsquos 2011 Best Fleet Value

in Americatrade with Chevrolet sweeping the full-size pickup and full-size

van categories The awards honor vehicles with the lowest lifecycle

costs in their segment determined by measuring eight cost factors For

outstanding savings over time put our award-winning vehicles to work

For more solutions visit gmfleetcom

Vincentric awards based on 2011 model year analysis

copy2011 General Motors LLC

| 2011 CHEVROLET SILVERADO 3500HD

| 2011 CHEVROLET EXPRESS

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994

THE CHALLENGE SAVING MONEY OVER THE LONG RUN

OUR SOLUTION AWARD-WINNING LIFECYCLE COSTS

Nine GM models have been awarded Vincentricrsquos 2011 Best Fleet Value

in Americatrade with Chevrolet sweeping the full-size pickup and full-size

van categories The awards honor vehicles with the lowest lifecycle

costs in their segment determined by measuring eight cost factors For

outstanding savings over time put our award-winning vehicles to work

For more solutions visit gmfleetcom

Vincentric awards based on 2011 model year analysis

copy2011 General Motors LLC

| 2011 CHEVROLET SILVERADO 3500HD

| 2011 CHEVROLET EXPRESS

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICAtrade WINNERS Cadillac SRX Base FWD ndash Premium Mid Size Crossover

bull Chevrolet Tahoe Commercial 2WD ndash Large SUV bull Cadillac Escalade ESV Platinum 2WD ndash Prestige bull Chevrolet

Avalanche LS 2WD ndash Sport Utility Truck bull Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 ndash 12 Ton Full

Size Pickup bull Chevrolet Silverado 2500HD LT Regular Cab 2WD ndash Heavy Duty 34 Ton Full Size Pickup bull Chevrolet

Silverado 3500HD LT Regular Cab 2WD SRW ndash Heavy Duty 1 Ton Full Size Pickup bull Chevrolet Express Cargo G1500

SWB ndash Full Size Cargo Van bull Chevrolet Express Passenger G1500 SWB ndash Full Size Passenger Van

GF09_C3-C4indd 994GF09_C3-C4indd 994 82911 113851 AM82911 113851 AM

  • GOVF_991_NO_BOX
  • GOVF_992
  • GOVF_1
  • GOVF_2-3
  • GOVF_4-5
  • GOVF_6-9
  • GOVF_10-13
  • GOVF_14-21
  • GOVF_22-23
  • GOVF_24-29
  • GOVF_30-33
  • GOVF_34-35
  • GOVF_36-39
  • GOVF_40
  • GOVF_993
  • GOVF_994