government, education and associations: developing partnerships to grow business sectors walter j....
TRANSCRIPT
Government, Education and Associations: Developing Partnerships to
Grow Business Sectors
Walter J. RecherDirector Projects and Development Hospitality Resource Group, Inc.
NYTAEP Conference 2012Syracuse, New York
Who We Are
Hospitality Resource Group (HRG) provides event management, training and marketing services for:
- Corporations
- Not for profit organizations
- Higher education HRG Strategic Training Solutions- tailored training programs,
management consulting and organizational development HRG provides services under contract w/Westchester-Putnam
Workforce Investment Board Goals and objectives: promote sector opportunities and support
business growth
Today’s Program: Learning Outcomes
How to cultivate long-term collaborative relationships between industry partners
How to successfully approach and engage businesses into Sector memberships
How to align key industry associations to help connect businesses with WIB and One-Stop opportunities
Developing a Model of Success for Sector Growth
Understanding stakeholder goals and objectives
Identify opportunities for Sector business growth
Leverage collaborative partnerships
Sector History: Incumbent Worker Training
2010: WIB establishes industry sectors/sector leads Hospitality, Healthcare, Biotech, Professional Business Services, Green
2011: Incumbent worker training contracts awarded: Hospitality Sector - ESL and Supervisory Skills training Biotech Sector - Mini MBA Program Professional Business Sector - Safety Training
2012: Incumbent worker training contracts awarded: Hospitality Sector - ESL and Supervisory Skills training Healthcare Sector - ESL and Supervisory Skills training
Developing a Model of Success for Sector Growth
Understanding stakeholder goals and objectives WIB, area businesses, education institutions Management of industry sectors PR and Marketing efforts to promote
participation Active representation in the community
Developing a Model of Success for Sector Growth
Identify opportunities for sector business growth Raise awareness of WIB services (multiple
points) www.westchesterputnamonestop.com
Tailor opportunities to local “assets”
Developing a Model of Success for Sector Growth
Leverage collaborative partnerships Associations – NorMet, Hotel
Association Promote awareness, exposure and
visibility
Sector Model for Growth
WIB partnership with HRG Help market WIB services and grow sector participation HRG targets Key Business Relationships
Hospitality, Healthcare, Industry Associations
One-on-One Meetings Review opportunities, develop participation
HRG acts on behalf of businesses Coordinate administrative management of sector enrollments and
business contracts
Encourage and Develop Support from Sector Chair/Leads
WIB Partnership
WIB/HRG Sector
Management
** Emerging Sector…
WNf
Successful Model: Hospitality Sector
Over 325 students trained in ESL with approximately 75% advancing one or more levels on Best Plus post test. Examples of Student Promotions include: Dishwasher to Front-Line Cook Housekeeper to Engineer Housekeeper to PBX Operator Room Attendant to Housekeeping Floor Supervisor Steward to Line Cook
Over 600 students participated in Supervisory Skills Training 13 businesses enrolled in Sector Over 2100 hours of on-site training
Fall 2012 Healthcare Sector ESL and Supervisory Skills training identified as a need within the
Healthcare Sector HRG replicates successful model for sector growth in the Hospitality
Sector HRG, via NorMet and Sector Lead reach out to network of Westchester
hospitals 3 new businesses enroll in Sector 40 students - ESL training 120 students - Supervisory Skills training Marketing and promotion begins to more hospitals and healthcare
agencies
Workforce Investment Board: Sector Management
Mission: to market, promote, recruit and engage new businesses into Sector Partnership
Work closely w/WPWIB to align partnerships, promote awareness and increase participation
Cultivate, Collaborate, Communicate and Convert HRG uniquely positioned to leverage relationships w/
business leaders and not for profit organizations
Sector Manager: Roles and Responsibilities
Planning Job Fairs Job Screening Research and develop innovative partnerships
Summary of Benefits for Sector Partnerships
Benefits for businesses: Build capacity Develop “bench strength”
Benefits for Sectors: Leverage collective assets of business, not for
profit, government and education community Nurture and develop employment opportunities
and job growth
Q&A and Close
Thank You!