got big data? get big people
DESCRIPTION
Got Big Data? Get Big People. Apple Maps vs Google Maps. Source: http://theamazingios6maps.tumblr.com/post/32055905836/yup- lexington -avenue-is-now-in- brooklyn -and-no. Source: Google Maps (2013 -09-25). Bad business because of data. Make your customers very unhappy. - PowerPoint PPT PresentationTRANSCRIPT
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Got Big Data? Get Big People.
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Apple Maps vs Google Maps
Source: http://theamazingios6maps.tumblr.com/post/32055905836/yup-lexington-avenue-is-now-in-brooklyn-and-no
Source: Google Maps (2013-09-25)
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Explode your support operations
Start a battle with your partners
Bad business because of data
Market starts questioning the company
Make your customers very unhappy
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Bad business because of data
Recommend competition to customers
Forced to reorganize & dump talent
Keep paying to fix your mistakes
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Google’s approach – a different way of thinking about data
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Google’s approach – clear data policies with partners
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Problem• Data is getting …• … bigger, faster, in more shapes and
formats, from more sources … more complex to control
• … more important for business, both for operational and analytical purposes
• Business wants to keep focusing on the business• Data is in databases and servers, so IT is
covering it• Complexity increase makes current
approach tedious, error prone and unsustainable
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Solution• Make slogan “data is an asset”
actionable:• Stop trying to convince the business with
“it is the right thing to do”• Start involving the business in a way that
is easy to understand, practical and effective
• Make the data management process a sustainable business process• IT cannot focus on technology alone and
needs to facilitate business taking ownership
• Show & communicate that “data drives business” and “business drives data”
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Where to start?• Thousands and thousands of
different data elements• It takes significant time and
effort to define, categorize, relate to business terms, establish governance, etc.
• Governance• Data Architecture
and infrastructure• Data Accuracy
and Integrity• Completeness• Timeliness• Adaptability • Reporting
accuracy• Comprehensivene
ss
Basel’s Principles
• Not all data elements are equally important to business or corporate functions• Regulatory pressure is increasing and much more data points are required at higher frequency
• Some data elements are required by auditors, counterparties, etc.
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Find out what is critical…
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…and use it to drive change• Move from report based delivery to
data element based delivery• Select Critical Data Elements based on business line
and corporate function needs, regulatory and external requirements
• Streamline internal (e.g., MA) & external reporting• Show proof of control over data: regulatory
forbearance & compliance as well as overall increased internal efficiency
• Deliver faster at lower cost
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Positioning
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Applying Data Governance
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Stakeholders
Finance
John FisherData Steward
Data Governance
Council
Bob BrownData GovernanceOfficerMary Smith
Chief Steward(Finance)
Mike JonesChief Steward(Sales)
Judy ClarkBusiness Steward
Sales…
Data Governance
Working Group
Data GovernanceManagerEmma Miller
Data GovernanceManager
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Search and interact
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Business Glossary
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Reference Data
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Manage, mapping & hierarchy
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Timetravel
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Data Stewardship Management
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The process of data management
I put my heart and my soul into my work, and
have lost my mind in the process.
Vincent Van Gogh
• Intake / Proposal• Review, approval,
voting• Escalation• Issue management• Data Sharing• Security
classification• Policy audit• …
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Issue Management
Picture by Andrew AveleySource: http://photo.getaway.co.za/2012/03/26/andrew-aveley-hidden-danger/
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Detect and research the issue
I think I have a problem with
my data…
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Communicate the issue
Guys, I have a problem with my data…
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Hoping for feedback in the communication
Yup. There seems to be a problem with his data…
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Processing the issue
/dev/null
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Organization, roles & responsibilities
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Notification
Resolution
Assignment
Report, Resolve, Notify
Report & Triage
Review
Escalation
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Metrics
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Metrics
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Data Sharing
Source: http://www.cutestpaw.com/images/sharing-is-caring-4/
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Shopping on Amazon
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Data Sharing• Find the data assets you need for
your business process• Stay compliant with the rules &
policies that apply to those data assets
• Coordinate with the relevant stewards, stakeholders and owners for the data logistics
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Shopping for data
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Controlling your data sharingCONFIDENTIAL DATA
We were not able to ship the data to your business unit / department / system / country / … because of legal & risk issues. This request for data sharing has been flagged. Please consult your legal department. Have a nice day.
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Collibra
• Collibra is a leading Data Governance software company bringing Business and IT together to govern data as an enterprise asset. • As a best of breed vendor, Collibra provides the data steward organization with a technology platform that supports their activities. • Collibra is a Gartner Cool vendor for Enterprise Information Management.
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Services• Launch• Strategic workshop (1 day)• Data Governance & Stewardship
fundamentals (2 days)• Quick Start (10 days)
• Accelerate & sustain• Data Steward training & certification• Mentoring
• Industry specific• Critical Data Elements kick start offering• Industry specific Governance templates
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Products
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Data Governance Center• Business friendly,
collaborative web-based application
• Fastest time to deployment
• Out of the box & fully configurable operating model (roles, workflows, metrics, federation, …)
• Governance engine with detailed & open API
“Deploys 20 times faster than anything else we have tried before”.Information Architect at large financial services organisation
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Data as an asset?
Source: http://www.computerweekly.com/news/2240186452/Companies-must-rethink-data-sharing-says-GE-CEO-Jeff-Immelt
“Companies must rethink data sharing”• Company strategy built around
data sharing• Shift from being manufacturer
associated with jet engines to an organization where information is an asset
Jeff ImmeltGE CEO
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Questions & Feedback?