gossip girls ppt
TRANSCRIPT
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OUTLINE
BACKGROUND
RECOM
PROBLEM
SWOT ANALYSIS
SOLUTION
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Third fastest growingcommunity in the state ofNew Hampshire
Voted #66 US Best Town toLive In by Money Magazine
Hooksett, NH
BACKGROUN
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Hooksett Town Hall
BACKG
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Hooksett Town Hall
Administration Assessing Central WaterPrecinct
CoEnforc
EmergencyManagement
Family Services Finance Fi
Library Parks &Recreation
Police Public
Schools Sewers Tax Collector Town
Town Council Town AdministrationHum
Resou
BACKG
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HOOKSETT FOUR
The four fired Hooksett town employees (from left): Michelle Bonsteel , code enforcer; JessicaSkorupski , administrative assistant for code enforcement; Sandra Piper , assessment director; andJoanne Drewniak , assistant assessment coordinator. (Photo taken from http://www.boston.com)
BACKGROUN
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We were all fired for one reasgossiping
We neither started nor spread rumor but merely questioned close relationship between Aour town administrator
BACKG
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impropriety by the public andpreferential treatment A wasreceiving
Malicious slander insubordinate, dishonest and
unsuitable interfered with job performance and
has and adverse effect on theefficiency of town services
BACKGROUN
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witch hunt An attack on his career, wife a
home Firings cost the towns insuranc
company more than $330,000 Psychological stress and dama
our reputation
BACKG
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Hooksett Town Administration has failed to
employ effective strategiesto reduce the negativeconsequences ofmiscommunication in theorganization.
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Town information is readilyavailable online
Council meetings are regularlheld
Provides overall policy directand guidance for the
Administrator Selects and hires the appropri
people forthe available jobs andpositions
STRENGTHS
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Lack of communication amongemployees
Weak culture of transparency Lack of up-to-date and written
open communication anddisciplinary policies
Lack of consultation with the
town members Lack of information flow
between employees andadministrator.
WEAKNESSES
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Social media and publicationstools to disseminate informati
Ethics training Information technology availa
OPPORTUNITIES
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Negative public relations Reputation among some citizens
and developers is quite negative Socio-economic and political
events
THREATS
SWOT
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SOLUTI
Implications: Provide informatexplain the actions and decisionsadministration
Concrete Action: General assebulletin board posts, e-mails, new
COM
reate an environment of tra
bjectively assess any given
aintain an open communi
Goal: C reate an environmentransparency
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Implications: Provide channels foreactions and feedback of the emplofoster an atmosphere that encourageemployees to speak up; increase crodepartmental communication
Concrete Action: Weekly consultamong the members, strategic roundfeedback box; grievance desks
Goal: Maintain an opencommunication channel
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1. Provide ethics training toemployees in the organization
2. Update the administrationcharters disciplinary policy onspreading malicious rumors
3. Utilize social media platforms todisseminate information
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