GoQuo: Leaders in airline ecommerce, ancillary &GoQuo: Leaders in airline ecommerce, ancillary &customer analytical platformscustomer analytical platforms

November 2018

2 | GOQUO

Who is GoQuo?Who is GoQuo?

GoQuo is a Malaysia-based technology companypartnering with airlines to increase their revenue across

flights and ancillary products.

3 | GOQUO

Why do dynamic packaging?

Travel agents are in control of offline bookingsOTAs have conquered the online hotel market But… airlines are uniquely placed to create unbeatable-pricedflight + hotel packages

•Travel begins with flight booking•Full control over flight prices• Strategic revenue management tool to dispose distress inventory

Airlines dynamic packaging options

Competition for travelers forces airlines to provide value added differentiation and to increase topline

Clients

Pros

Cons

Single source

Consumers

AirlineOTA

whitelabel

Suppliers Direct contract Multi-source anddirect contract Multi-source Multi-source

Fastestimplementation

Full control over allfactors

Tech, conversion andsupplier focused, fast

implementation

Moderate control,investment and

speed

Bespokedevelopment and

substantial control

Expedia, Agoda

In-house tech,marketing, inventory

Switchfly, OpenJaw,PeakWork HCL, TATA, IBM

No control, no custownership, no

retention

Large investmentsand longer to market

Less control No productspecialization, low

innovation

No productspecialization, low

innovation

SQ, MH AirAsia 15 and counting CX, TG None in Asia

AirlineDIY

AirlineB2B2C

AirlineSAAS

AirlineIntegrators

4 | GOQUO

5 | GOQUO

White label is fast, but not a sustainable model:

SPEND MONEY TO ACQUIRE CUSTOMER

DIRECT CUSTOMERTO

WHITELABEL CO-BRANDED SITE

MAKE BOOKING,RECEIVES OTA

BRANDEDCONFIRMATION +OTA COLLECTS

CUSTOMER CONTACT

COOKIE EXPIRESAFTER 90 DAYS,

CUSTOMER REVISITSOTA SITE

+ PURCHASESDIRECT

LOSEYOUR

CUSTOMER

OTAs only want your customers

PROCESS REPEATS AGAIN

6 | GOQUO

Why do dynamic packaging using GoQuo’s technology?

Keep your customers underyour branding

Add your own inventory &suppliers

200,000+ properties worldwide atcompetitive rates

Flexible terms

Hotels, excursions, airport transfers, carrental, insurance

Maximise additionalrevenue streams

GoQuo is invisible Connections to 20+ suppliers Minimum set-up fee Ancillaries in-path

Multiple products Flexibility Marketing supportGuidance on airline best-

practice to maximise revenue

7 | GOQUO

How it works

Travel providers andpartners

9 live dynamic packaging sites, 6 inpipeline

3 travel agencies and loyalty portals

200,000 hotels from 15 aggregators

20,000 tours and activities

3 car rental companies

20 payment companies connected

36 payment types, online andoffline

5 global insurance providers

Client branded portals

Airlines, travel agencies,loyalty programs, corporate

portals

Travel buyers

End consumers, offline travelagents, corporate travel

managers

Tech solutionsPropietary tech & gateways tocombine multiple suppliers,

payments, and client biz casesinto singular platform

Contentdistribution

GoQuo’s gateway managessupplier APIs with direct

integration with flight PSS

8 | GOQUO

Our service commitment to you…

• Near 100% uptimes providing uninterrupted services• Platforms fully managed by GoQuo• Hosted on Amazon AWS cloud environment with fault

tolerant architecture and server setup• Fully load balanced to cater for peak traffic due to

promotional activities

9 | GOQUO

Our Partnership Philosophy

• Long-term partnerships – not service providers• Aligned pricing incentives to grow together – not traditional

pricing models• Transaction based pricing which can be clearly allocated to

the cost of sales

Our clientsOur clients

Thank you

Berk SARICAberk@goquo.com