google wildfire for automotive social media advertising
TRANSCRIPT
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Social Media AdvertisingPowered By Google Wildfire
Brian Pasch, CEO
PCG Consulting
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Your Dealership
Marketing
Marketing
Marketing
Your Company
Your Customers
Traditional Marketing Was Centered Around Your Dealership
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Social Marketing Shifts the Focus to Buyer Conversations
Your Dealership
Your Dealership
Your Dealership
Your Dealership
Your Customers
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The Changing Nature of the Customer Journey…
Source: Socialnomics, 2009; Google/ Shopper Sciences Zero Moment of Truth
Study, 2011, Febuary 23, 2012; Alex Trimpe via Ogilvy — February
21, 2011, ThinkQuarterly, Google
STIMULUSPURCHASE
CHECK BLOGSSEARCH
READ
REVIEWS
SHARE VIDEOS
NETWORKThe average U.S. shopper
consults10.4 sourcesprior to purchase
57% of people
talk more online than
they do in “real life”
1 in 4 search results
for the World’s Top 20
largest brands are links
to user-generated content
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10%12%
7% 8% 7% 6% 5% 4% 3%
28%
49%
35%32%
30%28%
31%
26%
22%20% 20%
35%
31% 32%34% 33%
38% 38%
TV Online Dealership
Modified
Maker
Choice
Modified
Model
Choice
Confirmed
initial
choice
Influenced
Option
Choice
Influenced
Budget
Modified
dealer
Prompted
Purchase
Interest
Aided
discovery
of new
makers
Helped
informed
decision
Purchase Funnel
… Affects the Auto Buyer
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10%12%
7% 8% 7% 6% 5% 4% 3%
28%
49%
35%32%
30%28%
31%
26%
22%20% 20%
35%
31% 32%34% 33%
38% 38%
TV Online Dealership
Now, Online Content is as Impactful as Dealership
Dealership
31%
Online
31%TV
7%
Modified
Maker
Choice
Modified
Model
Choice
Confirmed
initial
choice
Influenced
Option
Choice
Influenced
Budget
Modified
dealer
Prompted
Purchase
Interest
Aided
discovery
of new
makers
Helped
informed
decision
Purchase Funnel
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Digital Consumer Trend Auto Consumer Trend
2.0B internet Users
4.1B mobile Users
35h video uploaded each minute
2.1B searches daily
1.9B social network users
90% car buyers are online
75% start research online
Why Should You Care?
46% buyers worldwide likely to make an auto purchasebased on social sites
Auto videos positively impact 79% buyers
32% mobile users say videosites help drive their decision
Source: • eMarketer.com• Constant Consideration: New Vehicle Path to Purchase, Compete/ Polk/ TNS September 2012. HHI $100k+• NetPop Research
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Control
ENGAGE, INTE
REST, INCENTI
VIZE
REPEAT
GROW
YOUR
AUDIENCE1
2
3
Social Marketing Best Practices
MEASURE
& CONVERT
ControlGROW ENGAGE
MEASURE
ControlControlGROW ENGAGE
MEASURE
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Control
GROW
YOUR
AUDIENCE1
3
Best Practice 1: Grow a Community of Followers
ControlGROW ENGAGE
MEASURE
ControlControlGROW ENGAGE
MEASURE
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Goudy Honda
Best Practice 1: Grow a Community of Followers
Objective:
• Build a relevant community of buyers
• Drive growth and traffic throughout 5
month campaign period
Results:
• 309 total entries
• 21% entry rate
• Doubled community size
Daily Campaign Visits
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Community Growth +2,100
Best Practice 1: Grow a Community of Followers
Campaign Launch
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Best Practice 2: Continuously Engage Followers
2 ENGAGE, INTE
REST, INCENTI
VIZE
3
GROWGROW
Control
GROW
YOUR
AUDIENCE1
3
ControlGROW ENGAGE
MEASURE
ControlControlGROW ENGAGE
MEASURE
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Schomp Automotive
Best Practice 2: Continuously Engage Followers
Objective:
• Engage nearby consumers with location –
specific incentives
• Sustain buyer interest over the holiday
season with multiple giveaways
Results:
• 469 sweepstakes entries
• 893 total campaign visits
• 53% entry rate (average is 20%)
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Best Practice 3: Translate Marketing Goals Into Metrics
Control
GROW
YOUR
AUDIENCE1
3
ControlGROW ENGAGE
MEASURE
ControlControlGROW ENGAGE
MEASURE
2 ENGAGE, INTE
REST, INCENTI
VIZE
MEASURE
& CONVERT
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MessagesPages Promotions Analytics
Wildfire Social Marketing Suite
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What Google WildFire Does
• Create Device Independent Landing Pages
• Enables More Interactive Posts
• Data Collection and Engagement
• Can Drive “Post Form” clicks to your website
• Connects Social Media & Digital Marketing
• Puts Your Where Your Competitors are NOT!
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Device Independent Pages
Copyright 2013
DealerOn, Inc.
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Create Local
Contests
And Promotions
To
Build Fan Base
& Reach
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Sweepstakes Google Places Recommendations
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Facebook Advertising
Multiple Targeting
Options inside Facebook
Retargeting Outside of Facebook
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Comparing Advertising
• Keyword Targeting
• Intent Targeting
• Retargeting
• Video Pre-Roll
Other Factors
• Location based on IP
• Crowded Marketplace
• Demographic Targeting
• Relationship Targeting
• Car Ownership Targeting
• Buying Intent Targeting
• Credit Card Targeting
• Retargeting*
Other Factors
• Targeting based on zip
• Not dealer “crowded”
Google Adwords Facebook Advertising
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Increase Your
Fans• Giveaways and contests
• Coupons
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Increase Your
Fans• Giveaways and contests
• Coupons
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Engage Your Fans• Sharing galleries
• YouTube videos
• Quiz
• Playlists
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Engage Your Fans• Sharing galleries
• YouTube videos
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Infiniti of Naperville– Naper Nights Giveaway
(7/19-8/2)
Page
Visits
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Infiniti of Naperville– Naper Nights Giveaway
(7/19-8/2)
Page Engagement
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Infiniti of Naperville– Naper Nights Giveaway
(7/19-8/2)
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Service• Coupons
• Clicks
• Tracking numbers
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Service• Coupons
• Clicks
• Tracking numbers
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Creating An Targeted Ad
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Creating An Targeted Ad
Each Offer Will Have a
Different Radius
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Creating An Targeted Ad
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Creating An Targeted Ad
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Creating An Targeted Ad
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Creating An Targeted Ad
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Creating An Targeted Ad
Choose between
CPC or CPM
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Work During The Pilot Each Month
• Post original content for social engagement
• Create contests and promotions
• Create targeted ad campaigns
• Create videos and graphics to increase engagement
• Leverage Wildfire Analytics and Tools to grow your local fan base, influence, and reach.
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$500 Facebook Advertising
• Your Facebook ad budget will be directly billed to your credit card for transparency.
• You can increase your ad budget for high performing campaigns without any additional fees from us.
• Additional landing pages for expanded ad campaigns are included in monthly fee.
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Landing Pages Will Be Designed to Convert
Website Header & Navigation
1
2
3
4
5
6
7
1.Video or Photo
2.Explanation of Offer
3.Supporting Evidence
4.Call To action
5.Store Locator
6.Lead Form
7.Custom Video
Design will be subject to the limitations
of the current website platform.
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Isn't This
What We
Have Been
Asking For?
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