google plus hangouts for internal communications with b.l. ochman
DESCRIPTION
Google plus Hangouts for Internal Communications presentation by B.L. Ochman at the 2014 Intranet Global Forum conference in NYC.TRANSCRIPT
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GOOGLE+ HANGOUTS FOR INTERNAL COMMUNICATIONS
Why your organization needs Hangouts
IABC Intranet Global Forum
October 8, 2014
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CEO Maximum-Plus.com Google+
LinkedIn @whatsnext
Presented by B.L. Ochman
Maximum-Plus.com – Google+ event production & Coaching
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Organizations from parking to publishing, travel to finance, SAS to human resources use G+ Hangouts for internal communications
Hangouts for internal communications
Maximum-Plus.com – Google+ event production & Coaching
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Skype vs Hangouts
Free International Calls Group Calls * 10 (3 optimal) 15 Group calls from mobile N Y Record video calls? N Y Software needed QuickTime
Gmail
*”Skype: Group video calling can be between 3 and 10 people, depending on the device. For best quality, we recommend up to 5 people”
N Y
HangoutsSkype
Maximum-Plus.com – Google+ event production & Coaching
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Two types of Hangouts
Hangout Video Calls (HVCs) – private video calls via desktop or mobile for up to 10 people (15 with business account) interacting live in real-time. Start in Gmail, or with Chrome extension
Maximum-Plus.com – Google+ event production & Coaching
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Two types of Hangouts
Hangout on Air (HOAs) – Live video calls with up to 15 people participating in the video, automatically recorded to your YouTube channel where they can be edited, branded and search optimized.
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Hangout advantages
Hangouts are now included in Google Apps for business so organizations can connect, communicate, collaborate and share
The list of available apps includes Gmail, Spreadsheets, Documents, Drive (with up to 30GB cloud storage per user) and Calendar
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Hangout advantages
Hangouts are indexed & stored in Gmail accounts, so they are easy to access
They work with all operating systems, Mac & PC
Accessible on all devices, Apple & Android
Easy collaboration with Google tools like Drive, etc.
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Hangout advantages
Record the meeting to your YouTube account and then share it via Google+ or YouTube with your whole team, clients, customers, or anyone else who might be interested.
Join from any location High-definition video, CD quality sound
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Who Can See Hangouts?
Public Hangouts: anyone with the URL. Private Hangouts: only people you
invite But only people with a Google+ account
can participate in the video or ask questions in real-time
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Hangouts are confidential
Google claims that information shared in Hangouts is encrypted to prevent 3rd party access and never saved and stored by Google.
Maximum-Plus.com – Google+ event production & Coaching
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Tools for Hangouts
Showcase app for shoppable hangouts
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Tools for Hangouts
Comment Tracker
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Screenshare
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Cacoo
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Google Drive
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Uses are many and varied
EXAMPLES
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Talk about eating the dog food!
20,000 internal Hangouts daily
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Get Out Technologies
RFID TECHNOLOGY
Pending deals
Marketing & PR
Partnerships
Inventory
“Having the ability to video-conference with each other at no cost allows us to stay connected, share info and ideas in real time…”
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Squaremouth
TRAVEL INSURANCE
Interview new hires
Daily business meetings
Weekly company meetings
All first employment interviews are conducted via hangout, and we have completed almost 15 last month, with one new hire.”
The company holds daily business meetings using Hangouts, as well as a weekly company meeting.
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Sealed Air
GLOBAL FOOD & MEDICAL PACKAGING
Review videos
Create diagrams with Cacoo
Replacement for email
“While watching a YouTube video in a hangout, any of us can play or pause the video or choose another video to watch. Ever try something like this in Skype? No such luck.”
Maximum-Plus.com – Google+ event production & Coaching
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Scroll Motion
MOBILE ENTERPRISE SOFTWARE
Screen shares
Bi-coastal meetings with no travel
Focus groups
Market research
“From screen shares to audio calls, we find Hangouts to be more effective than traditional connectivity methods like WebEx or dial-ins”
And it helps to greatly reduce travel time and costs
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JunGroup
VIDEO DISTRIBUTUON
Document collaboration
Tech team meetings
“We've equipped several of our conference rooms with Chromeboxes so that employees across the country can simultaneously use video Hangouts and collaborate on documents”
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Familius
PUBLISHING
Brainstorming
Live updates on marketing plans
Database & scheduling collaboration
“We meet bi-weekly on Google Hangouts to discuss immediate needs, marketing successes, and ideas. Brainstorming is always better when you can sit down and talk it over with your coworkers :) ”
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Randstad
$22B GLOBAL HUMAN RESOURCE PROVIDER
5,324 employees in 1,000 branches put an average of 100,000 people to work in the U.S. each week
Hangouts are used for all internal communications, company-wide.
Maximum-Plus.com – Google+ event production & Coaching
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Progressive Automations
LINEAR ACTUATORS & MOTION DEVICES
Meetings
Scheduling
Eliminate email chains
“Hangouts made it very easy to reach contractors without leaving messages on phones or through emails.”
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Express Business Loans
ONLINE SMALL BUSINESS LOANS
Project management
Track tasks
Product Development
“We use Google hangouts to facilitate project management meetings for our teams.”
Collaborate on SCRUM software development framework.
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Spotlight Parking
THE UBER OF VALET PARKING
Corporate meetings
Sales meetings
App development
Uses national Hangouts with Google Drive to manage all Sales, Marketing, Operations, and App Development documentation.
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Thrillist
MEMBERS ONLY ONLINE SHOPPING COMMUNITY FOR YOUNG MEN
Organize the creative process
Cut down on email
Meetings
“Hangouts makes us nimble. We can respond to shopping trends in real-timeby being able to easily meet, share, and act in real time. We eat, sleep and breathe Google Analytics, which can be part of our Hangouts.”
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Videospot
VIDEO PRODUCTION & MARKETING
Record team meetings
Sales reporting
Enhances corporate culture
“…the ability to screen share dramatically increases the efficacy of our sales reporting”
“able to record the call and replay for any team members that are absent or traveling.”
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Shortstack
SOCIAL CONTEST CREATION & MEASUREMENT
Scheduling
Remote Staff Meetings
Collaboration
“Google Hangouts is our choice for staff meetings because it's free, it's stable, it's incredibly easy to use and, since we use the Google platform for our Calendar and Email, it's convenient. ”
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Tapsense
MOBILE AD EXCHANGE
Onboarding
Information anywhere, any time for widespread team
“The platform is intuitive, accessible across multiple devices and involves minimal employee onboarding time. “
“…simple implementation and agile collaboration”
“…quick iterations and active, cross-functional communication”
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The Media Captain
DIGTAL AGENCY
Mobile Hangouts
Scheduling video shoots
Trade show agendas
Hangouts make it easy to stay organized
Mobile Google+ Hangouts are a great way to stay in touch from trade shows and shoots. … while being able to see their surroundings.”
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Select Registry
BOUTIQUE INN & HOTEL CHAIN
Staff meetings
Scheduling
New CEO immediately moved the entire staff to the Google platform – “sending a small wave of terror through the company.”
Now everyone uses Hangouts for staff meetings throughout the network
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Formstack
ONLINE FORM BUILDING TOOL
Staff training
Team meetings
Interview job candidates
Design collaboration
“Hangouts have been a vital tool for our company. We're able to include ourremote employees in every day activities as if they were truly in theroom.”
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Socialite
SOCIAL MEDIA FOR LIVE EVENTS
Company is run on Hangouts
National company: no faceless conference calls allowed!
“Meeting via Hangout is like actually sitting down and meeting in person where you are focused on each other and have that face-to-face visual connection- it's less boring BS, more authentic connecting.”
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Socialite
‘YOU’LL LOVE IT ONCE YOU TRY IT”
They usually push back again because they don't want to learn something new, at which point I tell them that conference calls are "so 90's".
"You don't want to be old school do you?
Erin Kathleen Gargan, CEO
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Socialite
YOU DON’T WANT TO BE OLD SCHOOL – DO YOU?
“At this point even the stodgiest C level execs finally gives in for fear of appearing irrelevant and agree to 10 minutes the day before the scheduled call for me to walk them through a practice call. Then they are hooked and never want to go back :) ”
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Lunametrics
GOOGLE ANALYTICS, SEO, PPC
Private community
Training
Meetings
Basecamp integration
Internal department meetings Weekly training session (called
LunaVersity) Private Google+ community to
share/discuss industry articles We like the
Basecamp integrations with Google Calendar and collaboration from Google Drive.
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Unruly
LEADING GLOBAL PLATFORM FOR SOCIAL VIDEO ADVERTISING
With 13 offices worldwide, Unruly uses Google Hangouts everyday to connect and stay in touch with everyone from New York to London to Singapore - and everywhere in between!
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Unruly
LEADING GLOBAL PLATFORM FOR SOCIAL VIDEO ADVERTISING
“Our NYC and London offices have daily direct Hangout feeds so we can see into each other's offices in real-time.
Hangouts are great for global teams, which at Unruly, there are many!”
Maximum-Plus.com – Google+ event production & Coaching
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InVision
PROTOTYPING & DESIGN APP FOR WEB & MOBILE
Internal meetings
Remote collaboration across time zones
All 450 employees work remotely.
Use Hangouts for weekly conference calls, internal meetings, impromptu check ins and updates all take place over Hangouts, eliminating clunky dial-ins and overflowing inboxes.
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What companies say about HOAs
HANGOUT ADOPTION IS GROWING
“An incredible tool for internal communications”
“We’re big Google+ fans” “Once they try it, they’re
hooked” “Hangouts are a vital tool for
our company”
Maximum-Plus.com – Google+ event production & Coaching
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What companies say about HOAs
HANGOUT ADOPTION IS GROWING
“I feel more confident that I get better attention when we’re in a Hangout… because I can see that everybody is paying attention to the screen
…and if we’re sharing I can see they are actually in the document,” says Kaplan CIO Edward Hanapole
Maximum-Plus.com – Google+ event production & Coaching
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Is there a learning curve on Google+?
You bet there is! But it’ll be worth every minute you spend.
Maximum-Plus.com – Google+ event production & Coaching
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You don’t want to be old school, do you?
Hangouts
Maximum-Plus.com – Google+ event production & Coaching
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CEO Maximum-Plus.com Google+
LinkedIn @whatsnextWhat’s Next Blog
917-566-5855
Presented by B.L. Ochman
Maximum-Plus.com – Google+ event production & Coaching