Google confidential | Do not distribute

MassiveScale

Consumer Heritage

Customer Success

Google confidential | Do not distribute

Google confidential | Do not distribute

5MBusinesses

have gone Google

Gmail25GB inbox with built in search: keep and find everything.

Drive Create, share, and collaborate on all of your work, on any device.

CalendarOrganize your life effortlessly and share calendars simply.

SitesEasy-to-build shared work spaces for teams.

Google+Share ideas, build relationships and join meetings from anywhere.

TalkBusiness-class Instant Messaging, Video Chat and Click to Call.

VaultNext generation information Governance, Archiving & eDiscovery.

Google Apps for Business

Enjoy seamless communication and collaboration

Gmailweb-based communication hub

Google Docsreal-time collaboration tools

Apps

Information and analytics for your customers and users

Search Appliancefor intranets and websites

Earth & Mapsintuitive geospatial

visualisation

Apps

An operating system built for the web

Chrome OScloud-based desktop

* Planned functionality not yet available

Devices

We’re looking for good partners to help companies migrate from “On Premise” to “100% Web”

Secure Data Connector

Cloud Connect

Contextual Gadgets

Device Management

AppsScripts

Google Confidential and Proprietary

Why is Google focused on Enterprise?

Massive Market Opportunity Incredible Momentum

Unrivaled Infrastructure Consumerization of Enterprise IT

5M+customers worldwide5,000+ businesses every day

source: Gigaom

$241B+Cloud Services market by 2020 (Forrester)

3MSept. '10

4MSept. '11

5MJune '12

Google Confidential and Proprietary

Google is uniquely positioned to deliver this vision

Enormous scale

4th largest server manufacturer

3rd largest IP network

Custom Linux Stack

Built for our unique architecture

Web native

Born onlineBuilt for the web from day one.

Web user base100s of millions of online users

1% testingWith 100s of thousands of users

Engineering excellence

99.9% availability SLAWith no maintenance windows

Leading securitySSAE16 and ISO 27001 certifications

218 features launchedlast year in Google Apps

Google Confidential and Proprietary

Google Enterprise Solutions

SearchAppliance

Site SearchCommerce Search

GeospatialMapsEarth

Maps Coordinate

Enterprise CloudGoogle Apps

Content ManagementCloud Platform

DevicesSocial

Google Confidential and Proprietary

Google Apps for Business

Business Features | Administrative ControlsMigration Tools | 99.9% SLA* | 24x7 Support

* Google+ not included in SLA or Enterprise Support

Google Confidential and Proprietary

Gmail  Huge inbox with search: keep and find everything.

Google Apps: Best Tools for Business

Talk  Business class IM and VC as easy as email.

Groups  Let users easily create and work in teams.

Calendar  Make sharing calendars and schedules easy.

Drive  Collaborating as easy as creating, accessible anywhere

Sites  Allow users to manage their own sites.

Vault/Postini  Security and compliance solutions.

Video  Unlock the power of video within your business.

Marketplace  Extend the functionality of Google Apps

Google+ Connect people and ideas in your company.

Google Confidential and Proprietary

Proven Enterprise Results

60%increase in employee satisfaction

increase inemployee productivity

locations moved to Google's platform

$1M+2.8x

1,000

40%TCO reduction compared to incumbent100%

change in the way IT is perceived 1/10 of resources and 1/4 of

time to develop apps

improvement in first call resolution time67% 2,000 google docs created

immediately

immediate application maintenance savings

5M+ business worldwide, growing at 5,000 per day

Google Confidential and Proprietary

VisyGoogle Apps customer since 2012

"To us, innovation is one of the things we have brought to the table by this venture with Google. IT is often considered a bottleneck in companies; not adding value. But what we've been able to do is a paradigm shift - now we are considered an enabler, an innovation maker"

David Peano, Director of Business Solutions

100%

• One of the world's leading packaging, paper and recycling companies

• 5,500 employees

• Across 120 locations across Australia, New Zealand,Thailand, Vietnam and Malaysia and trading offices in Singapore and China.

• Deployed Gmail, Calendar, Chat, Docs, Sites (replacement of intranet) and Video

• Built a collaborative site to showcase to our clients - helps us to win business

• Moved 2/3rds of staff completely off MS Office

• Integrated Google Apps to our SAP systems

• Innovation platform has changed perception of IT in Visy

• Contributed to changing name of our IT department - IT Services to Business Solutions.

change in the way IT is perceived

Google Confidential and Proprietary

NSW Department of Trade & InvestmentGoogle Apps customer since 2011

"We actually reduced our risk profile by going Google"."If I was to take it away tomorrow, there would be anarchy!"

David Kennedy, Chief Information Officer, Business Technology Services

2 wks

• State Government department who drives sustainable economic growth in NSW

• 15,000+ users to support

• "Fix it, it's broken" mandate from the Director General

• Change does not happen easily in a Government entity

• Deployed Gmail, Calendar, Contacts

• Migrating everyone in the Department across to a single email platform

• This wasn't an IT project. It was a "business-enablement" project

• Huge culture change - people are gravitating towards IT

• Allowed us to get better control over all our services we provided users

for users to want to move from exchange

Google Confidential and Proprietary

Customers working in the future

5,000,000 businesses50,000,000 users

5,000 sign-up every day