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Google Apps for Business

Lucas AngellThy Chau

Laura GrahamBeza Negash

"Build" your business with Google Apps video

Dangers of using Google Apps

Difficulty of managing multiple apps

Development of malware by hackers and other security issues

Abuse of customer trust and sharing of personal information by Google

Quick publication of apps can lead to bugs

Tips for Using Google Apps

Google Docs: Custom forms to create forms online InSync works with Apps Marketplace to allow all users to sync documents

Gmail features: Undo send – up to 30 seconds Canned Responses – creation of multiple response to lists

Gmail apps and add-ons: Zoho CRM track communication with clients within Gmail Rapportive links sender profiles with sender Gmail address Boomerang allows sender to write down their through in Gmail for later

use

Potential Rewards - General

Streamlined and cost effective Boost speed and performance Increase mobility Enhance communication Reduce IT infrastructure Enhance security

Customer Support 24/7 web and phone support to all business customers regardless of size Online help center Support requests handled by trained Google Apps experts

Potential Rewards – Specific Apps

Google Drive “Activity stream” allows user to

track changes Able to store all Drive, Gmail,

Google+, and Photo files in one location

Storage is easily expanded

Google Hangouts Connected to other Google Apps Saved across all devices Able to manage text, one-on-one

conversations, or conferences from a single app

Gmail Cloud based for easy accessibility Simple set-up process Reduced in-house costs for users No need for email servers, complex

coding and routing, or backing up

Google Calendar Fully integrated with Gmail and

other Google apps Compatible with Microsoft Outlook Able to upload calendars from

outside organizations