Goodwillary Eubanks took a step on the road to employment when

he entered Goodwill’s TulsaWORKS program on July 7,

2004. The suggestion that he try Goodwill was made by the

service coordinator at Murdock Villa, a Tulsa Housing Authority res-

idential site. He had spent most of his adult life as a clerk in the

Navy. After a series of general labor jobs, including a temporary job

doing clean-up at a construction site, Gary admitted that he felt

intimidated applying for work in an office environment. Although

office work was his desire, he believed he just didn’t “fit in”.

As a participant in TulsaWORKS, Gary attended Life Skills class-

es, completed Customer Service Training, and then enrolled in

Advanced Office Skills

Training. Gary was a model

student, approaching the

class with the same disci-

pline and work ethic he had

in the Navy. When Gary com-

pleted Advanced Office Skills

Training, he was able to

obtain Microsoft Office

Specialist (MOS)

Certification in Word and

Excel at the Expert level. To supply him with work experience in a

non-military office, an internship was arranged at OSU—Tulsa in

the Marketing and Public Relations Department. Again, Gary

approached the internship with exemplary work ethic and attitude.

After his internship came to a close, Gary had impressed his super-

visor so much that she lobbied the administration to award him a

paid position. In July 2005 he became an employee of the

Community Relations Department at the OSU—Tulsa campus.

Bargain Finds

YourDonationsHelp

Are You A Clothes Horse?Feel Good.Do Good.Clean Out Your Closets for Goodwill.

I N T H I S I S S U E

Goodwill Industries of Tulsa, Inc.

www.goodwilltulsa.org

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Hardwork and a PositiveAttitude Lands Job

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Goodwill: The BEST ChoiceFor some, the array of services Goodwill Industries of Tulsa offers

is the absolute best choice they could have made for themselves.

This article focuses on the synergy among some of Goodwill’s serv-

ices and collaboration with one of our civic-minded Tulsa employ-

ers, Williams. The story demonstrates how our commonly embraced

mission positively impacts the lives of those we serve.

Lisa Horn came to Goodwill in need of additional training and

career guidance. Indeed, this decision paid off in ways even she

could not imagine!

Goodwill’s TulsaWorks program worked with Lisa and verified the

need she had for further computer skills training to improve the

quality of her employability. Her basic computer skills were solid

enough that she qualified for Goodwill’s Advanced Computer Skills

training. Lisa excelled quickly, due to her own determination, and

stood out among her fellow students. Lisa states “that her guidance

was both focused and uplifting”. SEE BEST CHOICE, PAGE 2

Goodwill Temporary Services (GTS) received a job order from the Engineering and Technical Services

division of Williams for skills Lisa possessed. Through inter-departmental communication and coordination

within Goodwill, Lisa Horn’s name rose to the top of the candidate list.

While Williams initially wanted a part-time person, Lisa’s superb performance landed her a fulltime job

opportunity within two weeks. One year and 3 months later, Lisa has learned the skills necessary to work

in several departments at Williams. With her initiative, her training and the

BUSINESS ADVISORY COUNCILThe Business Advisory Council (BAC) consists of representatives from

business, industry and public agencies willing to share their views and

support in addressing issues regarding the future direction of employ-

ment and training in Tulsa and surrounding communities. Additionally the

BAC allows participants to develop mutually beneficial relationships with

other business professionals so that everyone involved has a group they

can turn to when they need information or assistance. The primary pur-

pose of the BAC is to assist Goodwill Industries of Tulsa in providing rel-

evant training and job placement services for our participants with

employment barriers.

The year 2005 was a busy and fulfilling one for the BAC. Bobbi Dobbs, with Positive Performance

Group, graciously facilitated Goodwill’s quarterly BAC workshops during 2005. Some of the topics cov-

ered during the workshops included: Communicating for Maximum Results, Conflict Resolution,

Coaching and Establishing Expectations, and Priority Planning. The Priority Planning workshop was

topped off with distribution of yearly planners for all, donated by Franklin Covey. Goodwill also hosted

a job fair for the hurricane Katrina evacuees in which many BAC members participated and hired

applicants. On numerous occasions, BAC members came to Goodwill to perform mock interviews for

graduates of Goodwill’s training programs. The feedback that participants receive from these sessions

is extremely valuable in preparing them for future job interviews.

Goodwill plans to continue expanding the role of the BAC this year by encouraging active participa-

tion and involvement with our participants. Goodwill is seeking companies that are willing to “adopt”

or mentor one of our service recipients through the job search stage and beyond. Other BAC member

activities that we plan to expand or enhance during the coming year include assessment sites, on-the-

job training sponsorships, workshops, seminars, and mock interviews. By working closely together,

Goodwill and BAC members can provide job opportunities for people with barriers to employment and

meet the employment needs of local companies.

We would like to thank the BAC membership for being our business partners and supporting the

work that we do.

BOARD OF DIRECTORS

OFFICERS

Chairman of the Board Brian Hunt

Vice Chairman John Shearing

Secretary/Treasurer Tammie Maloney

President David E. Oliver

Directors

Ronny Altman

Alan Armstrong

James R. Beasley

Steven R. Berlin

James R. Beverley III

Terry D. Blain

R.Wayne Booth

J. Patrick Cremin

Jim Dobson

J. Michael Geer

John Goodwin

Eileen Halbrook

Roy E. Hancock

Warren M. Henshaw

Donald M. Himelfarb

Arlene Johnson

Michael Kronley

Debra McIntosh

Steve Mackey

David R. Miller

Steve Penrose

Ron Peters

Paul Rossler

Nikki Royce

Jerry Scherer

Clark Southmayd, Jr.

Betty Stilwell

Bernard Tomlin

Kim Vojvoda

Sue Whitener

Paul J.Woodul

Dale Young

Honorary Directors

Alan W. Carlton

Lee H. Davis

Bob Haring

Vernon T. Jones

David G. Murray

Everett S. Salley

Charles Schnake

A. B. Steen

Jill Zink Tarbel

Leroy Thomas, Sr.

Jack Zarrow

Goodwill Receives DonationGoodwill Industries of Tulsa was proud to be named as the

recipient of a $2,000 donation from the National

Association of Office and Industrial Property (NAOIP) –

Tulsa Chapter.The check presentation took place during the

kickoff of NAOIP’s Tulsa Trends Conference.The conference

is the premier commercial real estate conference held in

Tulsa each year and highlights events from the past year, as

well as predictions for the commercial real estate market in

the coming year. Each year at the conference NAOIP makes

a donation to a Tulsa area nonprofit organization or funds

scholarships.

BEST CHOICE, CONTINUED FROM PAGE 1

BEST CHOICE, CONTINUED ON PAGE 3

Pictured is David Oliver, President of GoodwillIndustries of Tulsa, accepting the check from GregRoberson,Trammel Crow Company and currentPresident of the Tulsa Chapter of NAOIP. Goodwillis honored to have been chosen to receive this giftand wish to give our thanks to all of the NAOIPmembers for their generosity.

2

Goodwill Receives Donation

The “Placement Corner” is a new feature in Goodwill’s newsletter.ThePlacement Corner highlights the wide range of jobs in the community that

Goodwill training program graduates have been hired to perform during 2005.

POSITIONS PAYING OVER $18.00 PER HOURParticipant's Name Employer Position

Mary Wonder Bread Maintenance EngineerRobin AG Equipment Accts. Payable ClerkElmyra IBM Accounting Assistant

POSITIONS PAYING $10.00 TO $12.00 PER HOURParticipant's Name Employer Position

Ambra Wellman Products AssemblerArthur Tulsa Bus Plant Heat TechnicianChris Hoffmeir Center Blg. Maintenance

POSITIONS PAYING $9.00 TO $10.00 PER HOURParticipant's Name Employer Position

Crystal West Corporation Customer ServiceRozena ONG CashierDelia Community Action Receptionist

RETAIL HIGHLIGHTS 2005Do you enjoy finding bargains? If so, you are like many new customers

that have discovered the pleasure of finding bargains in a “department

store” setting by shopping at Goodwill’s eight retail store locations.

During 2005 Goodwill’s retail stores were an extremely popular place

to shop for both new and existing customers as we processed over

550,000 customer transactions. Regular feedback from our customers

indicates that they like the merchandise mix and ease of shopping at a

Goodwill store. Overall Goodwill increased our retail sales by 15%

from the previous year and generated over $575,000 in sales tax

revenue.

Special sales and promotions are highlighted in a monthly Value

Planner that is available at each store or on-line at www.goodwilltul-

sa.org. Seniors, age fifty-five and above, receive a 25% discount on

their entire purchase on the first Monday and third Tuesday of each

month. Every store features a “Manager’s Special” on the last Friday of

each month. These specials vary by store and many customers visit

multiple locations to take advantage of the savings. Once each quarter

all of the clothing in our stores is discounted 50% for a one-day only

“Half-Price Sale”. This is a tremendous opportunity to stock up on your

favorite fashions at very low prices. The next Half-Price Sale is sched-

uled for Saturday, May 6th.

Goodwill Industries of Tulsa is constantly striving to improve the

shopping experience for our customers. Customer comment cards are

available in each of our locations and we encourage all customers to

submit comments or suggestions.

The Owasso community graciously welcomed our newest store during

2005 and plans are underway to add a ninth store late in 2006 to

accommodate the growing number of dedicated Goodwill shoppers.

BEST CHOICE, CONTINUED FROM PAGE 2

3

aVelda recalls a

time when she

would sit at the

bus stop and watch peo-

ple driving by her on their

way to work. She longed

to be a part of it. Like

most people, LaVelda

wished for steady employ-

ment and a car.

LaVelda, being a

woman of drive and focus,

applied for employment

with the Cherokee Casino.

She quickly realized that

she needed to build her

work history and further

her skill set to be a competitive candidate for jobs at the Casino.

She visualized herself someday working in this exciting environ-

ment, however, she knew that she would have to work hard and

learn new skills to reach her goals.

She began her journey with Life Skills classes in Goodwill’s

TulsaWORKS training program. She later enrolled in Customer

Service Training and Office Skills Training classes. LaVelda

learned about computers and data entry. LaVelda knew that

training alone would not be sufficient, she still needed to build a

more recent work history. With hard earned recommendations

from her class instructors in hand, Lavelda applied for a textile

sorting position at Goodwill. She landed the job and worked in

this position for two years. During this time, many aspects of her

life had changed. She was feeling more confident with two years

of employment under her belt.

LaVelda applied once again at the Cherokee Casino for a posi-

tion as a hostess at the Wild Potato restaurant. She understood

it was one of the most popular restaurants in an active environ-

ment, but her self-reliance did not waver. This time, she was

confident that she could handle the demands of this fast- paced

job. She was offered the position following several interviews.

LaVelda loves her new job and looks forward to her drive to work

each day.

A WISH COMES TRUE

L

employment opportunity provided by GTS, she has made herself a

valued addition to the workforce at Williams. Her future looks

bright in her chosen field and she credits the collaboration of

Williams and Goodwill Industries for her success!

Goodwill Temporary Services (GTS) has many success stories

like Lisa’s. Over the years, GTS has developed numerous collabo-

rative relationships that have enabled GTS to support Goodwill’s

mission by providing employment opportunities for people with

barriers to employment. Every day GTS makes an impact on some-

one’s life by striving to fulfill our goal of “Placing People with a

Purpose”.

Goodwill Industries of Tulsa, Inc.PO Box 9811 • Tulsa, OK • 74157-0811

OUR BUSINESS WORKS. SO PEOPLE CAN.

NON PROFITORGANIZATIONUS POSTAGE

PAIDTULSA OK

PERMIT NO. 128

STORES* TULSA 2800 Southwest Blvd.102 S. Garnett

1204 N. Lynn Riggs, Claremore3826 E. Frank Phillips, Bartlesville 8525 N. 117th East Ave., Owasso2210 W. Washington St. (91st & 145th E.Ave), Broken Arrow715 S. George Nigh Expressway, McAlester2102 Range Line Road, Joplin, MO

*For store hours, visit our Web site www.goodwilltulsa.org or call (918) 584-7291

DONATION CENTERS* TULSA 2800 Southwest Blvd./Goodwill (open 24 hours) 102 S. Garnett/Goodwill Store 27th & Harvard/Dollar Tree 42nd Place & Memorial/Wal�Mart51st & Harvard/Stein Mart 81st & Lewis/Wal�Mart 93rd & S. Sheridan/Storefront/Sterling Plaza 1691 S.Yale/Storefront/Seventeen Hundred Yale Mall 6933 S. Sheridan/Storefront/Plaza Village Shopping Center 8028 S.Yale/Storefront/Country Hollow Shopping Center 10925 S. Memorial/Storefront/South Park Shopping Center

BROKEN ARROW 91st & 145th East Ave./Goodwill Store 1027 N. 12th/Storefront/

Kenosha Crossing Shopping Center

JENKS500 W.“A” St./Storefront/next to Tag Agency

OWASSO 8525 N. 117th East Ave./Goodwill Store

BARTLESVILLE3826 E. Frank Phillips Blvd./Goodwill Store

CLAREMORE 1204 N. Lynn Riggs/Goodwill Store

McALESTER 715 S. George Nigh Expressway/Goodwill Store

JOPLIN2102 Range Line Road/Goodwill Store

*DONATION CENTER HOURS VARY BY LOCATION For donation hours or information on special pick-ups call: (918) 581-1200 or visit us at www.goodwilltulsa.org

Goodwill Stores and Donation Centers

Provide employment, job

training and case management

services to over 2,100 individuals

with disabilities and/or disadvan-

taging conditions,

Pay over $4.1 million in wages

and benefits to disabled/disadvan-

taged employees,

Provide contract packaging

services for 13 companies at our

East Campus resulting in 51,418

hours of paid work experience for

individuals in training,

Place 227 job training graduates

into jobs in the community,

Place 249 workers in temporary

assignments at community

businesses through Goodwill

Temporary Services and,

Provide janitorial services for

over 300,000 square feet of office

space in the community.

What are you waiting for? Make a difference by donating today!

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Last Year YourDonations AllowedGoodwill To…