good eye contact calm voice stay at their level ... · creative / out of the box thinkers attention...

JULIE ZANCANARO 2017

Teaching MasteryJulie Zancanaro


What does it take to be a Master Teacher?

How do we recognise them?

What value are they to the business?

How do we acknowledge and reward them?


When you see a Master Teacher at work – you want to capture the magic. They make it look easy but you know it’s not!

To Master the magic you first need to identify it.


A Master Teacher can teach anything ....

they just need to learn the subject matter.


Good Teaching is expected.Great Teaching is refreshing.

Master Teaching is inspirational and captivating and magical!


Pathways Acknowledgement Goals Prestige Motivation

RETENTION

1

Trainee

2

Teacher

3

Senior Teacher

4

Master Teacher


You have the opportunity to increase your qualifications and pay rate by moving through our training and promotion system. We aim for you to achieve Master Teacher status in each of your specialist teaching areas.

Trainee

Teacher

Senior Teacher

Master Teacher


60% of our team are Master Teachers.

Master teacher of … Baby and Toddler Aquatics

Preschool Aquatics

School Age Aquatics

Adapted Aquatics

Competitive Aquatics


Does it Work?

HSS Average Team Retention (ATR) = nearly 7 years

Industry ATR = 4 years

What is the cost of Poor Team Retention?

Other Factors … Vibe and Culture

Mature Swim School

Multigenerational

Well Networked


GAINING STUDENTS CONFIDENCE!

Good eye contact

Calm voice

Stay at their level – physically and verbally

Use their name often

Be attentive

Use positive language

Praise small gains

Distract … Take their mind off what’s happening

Be reliable and trustworthy

Acknowledge fear and reassure


Teaching Essentials


KEEPING THEM MOTIVATED!

Make hard work fun!

Make starts and finishes positive – they will remember!

Smile and be enthusiastic (even on a bad day).

Be genuinely interested in them. Remember names and at least one thing of importance (eg. a pet; baby brother; singing lessons).

Find new and interesting ways to practice old skills (eg tug of war kicking with a board and partner, or gliding through a small hoop for streamline)


Teaching Essentials


KEEPING THEM MOVING!

Position yourself as the target for beginners to swim to

Teach patterns and formations and use them consistently (clockwise lane work; triangle; wave; staggered wave; paired lane work; corner)

Play games that teach children to watch for their turn and respond quickly (eg. snow; row; toe; hello; go!)

Mark the wall for a “stop” and “go” position

Take turns as leader (eg. chiefs and Indians)

Number off for fun (eg. sharks and dolphins)

Short quality repeats, keeping most or all swimmers in motion

Grade well. It is hard to keep classes moving if levels are diverse

Minimize downtime and waiting for turns


Teaching Essentials


BUILDING GOOD FOUNDATION SKILLS!

Have well structured and progressive classes. Know your progressions!

Assess readiness well. Swimmers must be physically and mentally ready for each new skill

Build the stroke. Ensure skills are well learnt and autonomous

Simple drills performed perfectly and repeated often are valuable. Poor swimming or poorly performed drills create bad habits

Consolidate body position and kick before developing stroke

Ensure technique is held by not moving on to new skills too quickly

Maintain continuity of skills, drills, language and terms

Assess and grade continually. Reward success by promoting promptly.


Teaching Essentials


BEING AN EFFECTIVE COMMUNICATOR!

Give young children and beginners just 1 or 2 instructions at a time.

Use facial expression, hand signals and body language well.

Praise effort, give constructive feedback thoughtfully.

“Sandwich” constructive feedback between 2 positives.

Own your feedback, use “I” rather than “you”.

Use the 3 “C”s (clear, consistent and concise).

Use demonstrations whenever possible.

Use imagery, tell stories and paint pictures in their minds.


Teaching Essentials


Always have your lesson planned - preferably on paper

Each drill, activity or game must have a sound purpose.

They need to be fun AND developing important skill

Don’t be afraid to challenge them, but don’t push too hard.

Take them back to a competent level to rebuild confidence

PLANNING TO SUCCEED!


Teaching Essentials


Always acknowledge and reward effort, even if it doesn’t lead to success.

Make rewards meaningful and appropriate to age and interests.

Remember the value of non tangible rewards (game; high 5; a smile).

Establish goals and expectations wisely. Make them SMART. Share them!

Make rewards immediate whenever possible.

Break down longer goals into smaller steps with small rewards.

Help them value each step along the way!!

A good teacher is a precious commodity - be proud and enjoy your work and remember to reward yourself!

REWARDING EFFORT AND SUCCESS!


Teaching Essentials


Enthusiastic

Adaptable

Encouraging / affirming to other staff members

Still happy to learn regardless of experience (teachable)

Creative / out of the box thinkers

Attention to individual needs whilst maintaining class structure and flow

Ability to be present in the moment

Good work ethic.

Kelly

Operations Manager and Master Teacher

Teaching Mastery


A teacher that is an expert in their knowledge as an educator, but who also strives to learn more from each and every new situation and add to their experience.

They are patient and willing to try many different approaches when teaching as not one method suits all children.

They encourage and help their peers by using different techniques and language to help in difficult or challenging situations.

They treat each and every child as a unique and special individual, and use patience and positivity to create the best experience and achieve great results in their swimming education.

A master teacher has a can do attitude towards their students, their peers, their Managers. They respect the Hills Swimming values and they embrace the "vibe" of the team.

Susie

Marketing Manager and Master Teacher

Teaching Mastery


Someone who achieves and continues to pursue excellence in knowledge,

delivering that knowledge and building skills for life for little swimmers,

with a smile on their face.

SuzieOperations Manager and Master Teacher

Teaching Mastery


A master teacher shouldn't just be someone who has been at the swim school for a particular length of time.

They should be dedicated and passionate,

Always wanting to learn … an informative teacher.

Someone who questions why we do things.

Adaptable to change.

High student retention rate.

Someone who is consistent.

Someone who understands why we teach the way we do.

Someone who has shown improvement.

Someone who can focus on the skill of swimming not the disability of the student.

Someone who can also recognise and reward the "trying“, the progress, and efforts, rather than justfocusing on mastering the skill.

Someone who understands the basic development and age appropriate actions of a child. Why they mayact in certain ways at certain ages.

JoanneVisual Communication and Master Teacher

Teaching Mastery


Someone that focuses on the human in front of them - not just the outcomes they want from them.

When a teachers focuses on the little person and the cues that the student is giving rather than the outcomes the teacher is trying to achieve....then they have truly mastered teaching.

Being versatile and adaptable and willing to work with the student and parent rather than just within the structure of their regular class or plan.

Someone that can master the art of distraction is a master teacher....one that focuses on the options not the limits or the behaviours.

Someone that teaches joyfully and with encouragement.

Someone willing to learn more about the students, and more about the why's and how's.

Someone who is a team player. One that understands it takes many people to achieve great results.

AmandaOperations Manager and Master Teacher

Teaching Mastery


Quick thinking and adaptable to each and every student.

Prepared before each shift with tools to help each class flow.

A leader with their peers, happy to help but also happy to learn, and not afraid to ask for help when needed.

Belinda

Office Manager and Master Teacher

Teaching Mastery


The very first two things I look for are –

A Master in relationships

A Master in trust

Then all the other qualities everyone mentioned.

Nicole

HR and Training Manager and Master Teacher

Teaching Mastery


What are the Common Themes?

Who is a Master Teacher?


Teachable

Curious

Striving to Improve

not afraid to ask for help happy to learn willing to learn more about the students and more about the why's and how's wanting to learn questions why we do things has shown improvement continues to pursue excellence in knowledge strives to learn more from each and every new situation and

add to their experience Still happy to learn regardless of experience (teachable)


Knowledgeable

Informative

understands why we teach the way we do

understands the basic development and age appropriate actions

delivering that knowledge and building skills

an expert in their knowledge as an educator

an informative teacher

achieves excellence in knowledge


A Team Player

a team player, it takes many people to achieve great results. Happy to help

encourage and help their peers by using different techniques and language to help in difficult or challenging situations

has a can do attitude towards their students, their peers, their Managers

respect the Hills Swimming values and they embrace the "vibe" of the team

Encouraging / affirming to other staff members


Adaptable

Being versatile and adaptable

Quick thinking and adaptable

Adaptable to change

Adaptable Attention to individual needs whilst maintaining class

structure and flow

work with the student and parent rather than the structure of their regular class or plan.


Reads Children

Individualises focuses on the little person

treats each and every child as a unique and special individual

Reads the child’s cues rather than the outcomes

recognise and reward the "trying“, the progress, and efforts

focus on the skill of swimming not the disability of the student

focuses on the options not the limits or the behaviours


Positive

Present

teaches joyfully and with encouragement a smile on their face Enthusiastic Ability to be present in the moment positivity to create the best experience and achieve great

results


Patient

patient and willing to try many different approaches when teaching as not one method suits all children

use patience to create the best experience and achieve great results


Creative can master the art of distraction

out of the box thinkers


Work Ethic

High student retention rate

Consistent

Prepared

Dedicated

Passionate

Good work ethic.


WHO IS A MASTER TEACHER?

Master of Learning

Master of Understanding and Informing

Master of Team Work

Master of Adaptability

Master of Reading Children

Master of Positivity

Master of Patience

Master of Creativity

Master of Work Ethic

Master of Relationship Building

Master of Trust


Master Teachingin School Education

While some believe that master teacher awards and years of service make an educator a master teacher, we prefer a definition based on more intangible qualities.

Qualities of a Master Teacher

We believe that master teachers are leaders who have mastered the management of their classrooms and found a way to accelerate learning for all their students. These educators are exceptional communicators who have a strong connection with their students.

A master teacher recognizes that the education process is about much more than sharing content. It’s about creating independent learners who have the critical thinking skills to grow and thrive. These educators put their students first and adapt the curriculum to their learners’ needs.

Master teachers hold their students to the highest expectations. They conduct regular progress monitoring, adjust their teaching approach as needed, and empower their students to take ownership of their education.

The master teacher mindset is one of systematic problem solving and personal accountability. These teachers are continually seeking out opportunities to better themselves as professional educators. They have the ability to look through a broad lens and communicate honestly about issues in their classroom, as well as with parents and administrators

http://www.ccu.edu/blogs/cags/2011/01/what-is-a-master-teacher/


Master Teachingin the 21st

Century

Christopher EmdinTedTalk

https://www.ted.com/talks/christopher_emdin_teach_teachers_how_to_create_magic


Engage

Create magic

Teach with Passion

Use Your Voice

Pitch

Pace

Pause

Volume

Tone

Repetition

Key Words

Rhythm

Rhyme

Melody

Say the same thing – different ways

Praise with information

Quantify – count it out


Engage

Create magic

Teach with Passion

Use Your Body

Open Posture

Stable & Supportive

Hand Signals

Open Hands

Arms Reach

Finger Tip Reach

Scaffold

Hug

Rock

Spin

Be an Island

Tap and Touch

Stroke

Tickle

Show them the Right Way, and the Wrong Way


Engage

Create magic

Teach with Passion

Use Your Face

Smile

Eye Contact

Shared Attention

Be Animated

Expressive Eyes

Expressive Mouth


Slow Arms

Fast Feet

Arms Long & Soft and Pull Strong

Quiet hands

Gentle entry without splashing

or slapping

Swim Smoothly

Relaxed Fluid

Quiet Swimming


Self Directed

Key Words

Perfect Practice

Break it Down

Light Tap and Touch

Scaffold

Moving Freely


LTS Teaching Progressions

Makes Learning

Enjoyable

Uses Games,

Stories and Imagery

Uses all the Senses and Experiential

Learning

Uses Self Directed Learning and Self

Feedback


LTS Teaching Progressions

I wonder …

What if …

What do you think …

Let’s try …

How should we learn about …

What happens when you …

Why … Why … Why … Why … Why …

Man’s mind, once stretched by a new idea, never regains its original dimensions.

Oliver Wendell Holmes


RewardPay-rise?

Bonus?

Gift Vouchers?

Special Events?

Pampering?

Public Acknowledgement?

What is the Cost to the Business?

What is the Cost of Replacing Them?


Make them feel …

Special

Valued

Appreciated

Needed


Brains Trust

Who is in it?

What is the Value to the Business?

Who looks after it?


Masters …

LeadersMentors …

MultipliersLiz Wiseman


Captivating

Engaging

Expert

Unique ideas and perspective

Analogies ... put it into real life

Use humour

Use wit

Can be quiet and captivating or louder and captivating - but must be captivating

Patient

Explain why - make it relevant

Change environment

Change visuals

Ask questions

Be interactive

Use different media and equipment


The following tables summarise the accreditation courses, on line training, and in water assessment requirements, undertaken at each level of promotion as a Hills Swimming Teacher.

Trainee

Teacher

Senior Teacher

Master Teacher


Teacher Training and Promotion

School Age LTS

Trainee

In Water Training in the afternoon LTS program

as advised by the Training Manager

Enrolled in the Swim Australia or AUSTSWIM

TSW course

Completing Hills Swimming School Age Learning Modules as

directed by the Training Manager

Preschool & Transition

Trainee

In Water Training in the Preschool & Transition Program as advised by

Training Manager

Enrolled in the AUSTSWIM Infant and

Preschool course

Completing Hills Swimming Pre-School Learning Modules as


Baby and Toddler

Trainee

In Water Training in the Parent and Child

Program as advised by Training Manager

Enrolled in the Swim Australia Babies and AUSTSWIM Infant & Preschool Courses

Completing Hills Swimming Baby and

Toddler Learning Modules as directed by the Training Manager

Adapted Aquatics

Trainee

In Water Training in the Adapted Aquatics

program as advised by Training Manager

Enrolled in SAT LWD course

Completing Hills Swimming Adapted Aquatics Learning

Modules as directed by the Training Manager



School Age LTS

Teacher

Assessed as Competent to teach the LTS

program as advised by the Training Manager

1st TSW Qualification is held & Teacher is

enrolled in 2nd TSW Qualification Course.

Continuing Hills Swimming School Age Learning Modules as



Teacher

Assessed as Competent to teach the Preschool & Transition Program as advised by the Training

Manager

Enrolled in the AUSTSWIM Infant and

Preschool course

Continuing Hills Swimming Pre-School Learning Modules as


Baby and Toddler

Teacher

Assessed as Competent to teach the Parent and

Child Program as advised by the Training

Manager

Holds the SAT Babies and Toddlers OR

AUSTSWIM Infant and Preschool course, and is enrolled in the other

course

Continuing Hills Swimming Baby and

Toddler Learning Modules as directed by the Training Manager

Adapted Aquatics

Teacher

Assessed as Competent to teach the Adapted Aquatics program as

advised by the Training Manager

Enrolled in SAT LWD course

Continuing Hills Swimming Adapted Aquatics Learning




School Age LTS

Senior Teacher

Hills Swimming School Age LTS Teacher.

Both SAT and AUSTSWIM TSW Qualifications held.



Hills Swimming Teacher for 12 months.


Senior Teacher

Hills Swimming Preschool & Transition

Teacher.

AUSTSWIM Infant and Preschool Qualification

held.


directed by the Training Manager.

Hills Swimming Teacher for 12 months

Baby and Toddler

Senior Teacher

Hills Swimming Preschool & Transition Teacher extending to

Specialist Baby Teacher.


held.Swim Australia Baby and Toddler course

attended.


Toddler Learning Modules as directed by the Training Manager.


Adapted Aquatics

Senior Teacher

Hills Swimming LTS, Preschool & Transition Teacher extending to

Adapted Aquatics.

SAT LWD course attended.






School Age LTS

Master Teacher

Hills Swimming School Age LTS Teacher.

Both SAT and AUSTSWIM Teacher Qualifications held.




Retention held 85%>


Master Teacher

Hills Swimming Preschool & Transition

Teacher.

AUSTSWIM Infant and Preschool qualification

held.


directed by the Training Manager.


Retention held 85%>

Baby and Toddler

Master Teacher

Hills Swimming Baby and Toddler Teacher.


held.Swim Australia Babies

Qualification held.


Toddler Learning Modules as directed by the Training Manager.


Retention held 85%>

Adapted Aquatics

Master Teacher

Hills Swimming Adapted Aquatics

Teacher.

SAT LWD Qualification held.




Retention held 85%>


TEACHER TRAINING AND PROMOTION

Requirements for promotion from Trainee, to Teacher, to Senior Teacher to Master Teacher in each of the Hills Swimming Teaching Programs


You will complete training and gain accreditations on-site from some of the Worlds Best Aquatic Training Organisations

Hills Swimming (Deny and Julie) have trained swim teachers throughout Australia, as well as Europe, South America, New Zealand, North America and the Middle East over the past 30

years. They have been major contributors to both the AUSTSWIM and Swim Australia National Teacher Training Courses.

Swim Australia is our National Swim School Association and is a part of the Australian Swim Coaches and Teachers Association. They provide Teacher Accreditation Courses and ongoing

Professional Development to Swim Teachers. They also provide extensive resources and support to Swim Schools.

AUSTSWIM is the first and most established Swim Teacher Education organisation in Australia providing Accreditation and ongoing Professional Development for Swim Teachers. In the 20th

Century it was our only accrediting body for Swim teachers and Deny and Julie were major contributors to the development of resources – especially in the Infant and Preschool area.

Royal Life Saving is the largest water safety organisation in Australia and provides Resuscitation and Advanced Water Safety Accreditation Courses and Water Safety teaching

resources. Julie and Deny have been delivering RLSSA training courses since the 1980’s.



• is for teaching ages 4 years and over.

• requires 1 in water competency assessment.

AUSTSWIM Teacher of Swimming and Water Safety

(TSW)

• is for independent learners.


Swim Australia (SAT) Teacher of Swimming and

Water Safety (TSW)

• is for ages 6 months to 4 years.


AUSTSWIM Teacher of Infant and Preschool

Aquatics

• is for ages 4 months to 3 years

• requires 2 assessments on different levels for dependent learners and their carers

Swim Australia (SAT) Teacher of Babies and

Toddlers

• Adapted Aquatic for all ages


Swim Australia (SAT) Teacher of Learners with a

Disability (LWD)

good eye contact calm voice stay at their level ... · creative / out of the box thinkers attention...

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