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TRANSCRIPT
GOLDSTONE
GILLINGHAM
WITHDEAN
THE AMEX
THE SUPPORTER JOURNEY
TEAM BRIGHTON
Treat people well
Exceed expectations
Aim high
Make it special
A-TEAM BRIGHTON
Act with integrity
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Treat people well
Exceed expectations
Aim high
Make it special
FAMILIARISATION
BUILDING EXCITEMENT
‘The club comes top of the league on several specific metrics; How welcoming fans are made to feel when they arrive at the stadium, cleanliness, the quality and range of food and drink and the stewarding’
Premier League Match Day Survey 2018
‘Brighton & Hove Albion match day fan experience is the highest in the league and indeed the club consistently outperforms the league average on all key metrics.’
Premier League Match Day Survey 2018