going to the sp2013 cloud - what does a business need to make it successful?

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Going to the SharePoint 2013 Cloud What does a business need to make it successful? BUS611 Paul Turner

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This is my session covering for Paul Turner - slides are a mixture of his and mine...

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Page 1: Going to the SP2013 Cloud - what does a business need to make it successful?

Going to the SharePoint 2013 Cloud What does a business need to make it

successful?

BUS611

Paul Turner

Page 2: Going to the SP2013 Cloud - what does a business need to make it successful?

Going to the SharePoint 2013 Cloud What does a business need to make it

successful?

BUS611

Matt Groves

Page 3: Going to the SP2013 Cloud - what does a business need to make it successful?

Matt Groves

Head of Information Worker Solutions

[email protected]

www.tesl.com

www.linkedin.com/in/mattgroves

www.about.me/mattgroves

Page 4: Going to the SP2013 Cloud - what does a business need to make it successful?
Page 5: Going to the SP2013 Cloud - what does a business need to make it successful?

The Cloud………

Hybrid

Key Pillars

Considerations

Page 6: Going to the SP2013 Cloud - what does a business need to make it successful?

The Cloud…

Page 7: Going to the SP2013 Cloud - what does a business need to make it successful?

“Cloud computing is a model for enabling

convenient, on-demand network access to a

shared pool of configurable computing

resources (e.g. networks, servers, storage,

applications, and services) that can be rapidly

provisioned and released with minimal

management effort or service provider

interaction”

Ant Clay

Page 8: Going to the SP2013 Cloud - what does a business need to make it successful?

“Cloud computing is a model for enabling

convenient, on-demand network access to a

shared pool of configurable computing

resources (e.g. networks, servers, storage,

applications, and services) that can be rapidly

provisioned and released with minimal

management effort or service provider

interaction”

Ant Clay

Page 9: Going to the SP2013 Cloud - what does a business need to make it successful?

Why…?

Page 10: Going to the SP2013 Cloud - what does a business need to make it successful?

“The trouble is the infrastructure in the cloud is

not sufficiently mature enough to support the

kind of things we're doing in the Olympics. The

applications aren't there, they're not written for

the cloud; quite a big migration would be

required to move particularly that core

infrastructure into the cloud.”Gerry Pennell

CIO, London Organising Committee of the

Olympic and Paralympic Games (LOCOG)

July 2012 in an interview for CIO Magazine

Page 11: Going to the SP2013 Cloud - what does a business need to make it successful?
Page 12: Going to the SP2013 Cloud - what does a business need to make it successful?
Page 13: Going to the SP2013 Cloud - what does a business need to make it successful?
Page 14: Going to the SP2013 Cloud - what does a business need to make it successful?

Why not?

Page 15: Going to the SP2013 Cloud - what does a business need to make it successful?

“The Cloud is for anyone…

… but isn’t for everyone”

Matt Groves

Page 16: Going to the SP2013 Cloud - what does a business need to make it successful?

“If I’d have asked the customers what

they wanted, they would have said a

faster horse…”

Henry Ford

Founder of Ford Motors

Page 17: Going to the SP2013 Cloud - what does a business need to make it successful?

Why Not Defined service

You get what provider offer License bands

Data location Can your data live in Ireland/Netherlands?

Applications and features not available Telephony (VOIP) Publishing/Development Others etc….

Page 18: Going to the SP2013 Cloud - what does a business need to make it successful?

Trends Most businesses considering cloud Local purchase outside of IT Wild West file sharing

SkyDrive etc. Business - pro

If it gets the job done Reduced IT spend

CIO/IT- against Security of data Compliance Application

Page 19: Going to the SP2013 Cloud - what does a business need to make it successful?

Are all clouds the same? GCAT has 25+ ‘Cloud’ providers Prices ranging

£0.50 pp/pm - £20 pp/pm

Page 20: Going to the SP2013 Cloud - what does a business need to make it successful?

Hybrid Cloud…

Page 21: Going to the SP2013 Cloud - what does a business need to make it successful?
Page 22: Going to the SP2013 Cloud - what does a business need to make it successful?

70% of CIOs say cloud data security is a major concern

79% concerned about vendor lock in

75% worried about cloud performance and availability

63% concerned about integrating internal and external services

PrivatePublicOn-Premise

Page 23: Going to the SP2013 Cloud - what does a business need to make it successful?

Organizations seem open to considering SharePoint in the cloud but 76% cited security concerns and functional gaps in the SharePoint

online options.

Forrester

Public or virtual private cloud

Drivers for Cloud– Shift from capital investment

to operating expense– The avoidance of complexity

and evergreen upgrades appeal to all sizes of organizations

– Payment is based on actual usage

– Focus valuable IT resources on strategic value projects that deliver sustained competitive advantage

Drivers for Private Cloud– Provides data sovereignty– Meets regulatory compliance

requirements– Provides data privacy– Need for data location control– Optimized for business

applications– Single governance and security

model

Page 24: Going to the SP2013 Cloud - what does a business need to make it successful?

Data sovereignty Applies to On-premise and Cloud Patriot Act Particularly International Corporations

Government rules for data Contradictory Risk assessment

Replication of data (for DR) Back-up copies A whole separate presentation

Speak to Paul over a few beers/Wines

Page 25: Going to the SP2013 Cloud - what does a business need to make it successful?

What a private cloud should deliver

Self-service delivery on-demand

Optimized for

business applications

Automated metering

and chargeback

Open 3rd

-party integration and

extensibility

Single governance and security

model

Instant scalability

with mission-critical

availability

Page 26: Going to the SP2013 Cloud - what does a business need to make it successful?

Three pillars

Page 27: Going to the SP2013 Cloud - what does a business need to make it successful?

3 Pillars Data People Applications

Page 28: Going to the SP2013 Cloud - what does a business need to make it successful?

‘More’ is not always what you want …

Data

Data

Data

... But it is what you‘ll get!

Page 29: Going to the SP2013 Cloud - what does a business need to make it successful?

You can’t leave a leg off a stool!

Information drives Data

Data impacts Infrastructure

Infrastructure influences Data

Data is the “pool” for Information

Optimization

Infrastructure

Dat

a

Info

rmat

ion

Content Management (CM),

Records Management (RM),

Business Intelligence (BI), …

Backup & Recovery,

Archiving,

Business Continuity, …

Storage,

Application,

Network, …

Performance

Availability

Quality

Cost, Val ue, Risk

Cost, Value, Risk Cost, Value, Risk

Page 30: Going to the SP2013 Cloud - what does a business need to make it successful?

Data What do you want What don’t you want Who needs access? Lifecycle

Removal/Disposal More data = More £ $ or € ??? ‘Wild West’ file sharing

SkyDrive etc. On-Premise and Cloud co-existence

Page 31: Going to the SP2013 Cloud - what does a business need to make it successful?

People Personas

group users

Devices What access BYOD?

Persona/Device matrix Defines access requirements

Page 32: Going to the SP2013 Cloud - what does a business need to make it successful?

Applications

Do you still require them? OOB functionality? Still relevant, multiple clones?

Dates for cut-over Year end? Other event

Data residency? Can they be ported to cloud? Migration?

Page 33: Going to the SP2013 Cloud - what does a business need to make it successful?

Calls to action

Page 34: Going to the SP2013 Cloud - what does a business need to make it successful?

Does the solution (and provider) fit with your organisations culture?

Page 35: Going to the SP2013 Cloud - what does a business need to make it successful?

Data classification

Define policy/guidance

Educate/train staff

Review current process (IT touch points)

Pillars

Data

People

Applications

Page 36: Going to the SP2013 Cloud - what does a business need to make it successful?

Testing

Identity

Mobility

SO-SO

Page 37: Going to the SP2013 Cloud - what does a business need to make it successful?

Service Level Agreements

Operational changes

RTFM (service descriptions)

Roadmap

Regulatory compliance (will vary)

Page 38: Going to the SP2013 Cloud - what does a business need to make it successful?

Migration

Capacity

Tools

R&R

Exit strategy!!

Page 39: Going to the SP2013 Cloud - what does a business need to make it successful?

Risks

You do not physically possess storage of your own data, which leaves the responsibility and control of data

storage with the provider

Could become too dependent upon the cloud computing provider

With data held externally, business continuity and disaster recovery are in the hands of the provider, YOU

need to own this

Data migration issues when changing cloud provider

What happens if your cloud provider goes out of business?

Commercial agreements breakdown

Page 40: Going to the SP2013 Cloud - what does a business need to make it successful?

Questions

What happens if your cloud provider goes out of business?

Where does Design start and end?

The cloud provider is not likely to custom design

Where does support start and end?

How do you escalate? Who do you escalate into?

Who is the dealer group?

Need to be very structured on governance planning – this can cost you!

What impact does a third party have on “internal” support targets ?

Critically, how to you deal with unknowns and resolutions?

How do you know you are not being thin provisioned

How do you know you are getting what you pay for?

Page 41: Going to the SP2013 Cloud - what does a business need to make it successful?

Do not:

Think ‘cloud’ is an ‘all or nothing’ deal

Assume your Cloud Provider can design SharePoint for your business scenario

Use snapshots as THE backup strategy

Do not accept what the vendor is telling you!

–Unless it’s me or John, maybe Paul

Page 42: Going to the SP2013 Cloud - what does a business need to make it successful?

“Service credits won’t keep your

business running…”

John Timney

Senior Enterprise Architect (Cap Gemini) &

SharePoint MVP

Page 43: Going to the SP2013 Cloud - what does a business need to make it successful?
Page 44: Going to the SP2013 Cloud - what does a business need to make it successful?

Thank you for attending!

#BUS611

@mattgroves

about.me/mattgroves