going to a&e - uclh.nhs.uk information leaflets/going to a... · going to a&e what happens...

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Ideas in this leaflet from Royal Berkshire Hospital NHS Foundation Trust. Pictures from Photosymbols. Easy Read by the easy info group at The Advocacy Project First published: June 2011 Last review date: June 2013 Next review date: June 2015 Leaflet code: UCLH/CN/EASYREAD/A&E/1 © University College London Hospitals NHS Foundation Trust Created by Medical Illustration RNTNEH 020 3456 5103 Unique Code: 29307 Going to A&E What happens when you are ill and have to go to hospital An Easy Read leaflet

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Page 1: Going to A&E - uclh.nhs.uk information leaflets/Going to A... · Going to A&E What happens when you are ill and have to go to hospital An Easy Read leaﬂ et. 2 When you feel ill

Ideas in this leafl et from Royal Berkshire Hospital NHS Foundation Trust. Pictures from Photosymbols.

Easy Read by the easy info group at The Advocacy Project

First published: June 2011Last review date: June 2013Next review date: June 2015Leafl et code: UCLH/CN/EASYREAD/A&E/1© University College London Hospitals NHS Foundation Trust

Created by Medical Illustration RNTNEH 020 3456 5103 Unique Code: 29307

Going to A&E

What happens when you are ill and have to go to hospitalAn Easy Read leafl et

Page 2: Going to A&E - uclh.nhs.uk information leaflets/Going to A... · Going to A&E What happens when you are ill and have to go to hospital An Easy Read leaﬂ et. 2 When you feel ill

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When you feel ill you will normally go to see the doctor in your local surgery - your GP.

But if you are really ill or have hurt yourself, you may have to go to hospital.

Sometimes you may have to go in an ambulance.

When you arrive at the hospital you will go to the Accident and Emergency department. This is known as ‘A&E’.

The person on the front desk will ask your name and address.

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You can get these leafl ets in Easy Read:

• Having a blood test

• Having an X-ray

• Having a scan

• Having a pre-operative assessment

• Going into hospital

• Having a general anaesthetic

• Getting help

• Washing your hands

Page 3: Going to A&E - uclh.nhs.uk information leaflets/Going to A... · Going to A&E What happens when you are ill and have to go to hospital An Easy Read leaﬂ et. 2 When you feel ill

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More information for people with learning disabilities and their carers can be found on the Trust website at:

www.uclh.nhs.uk

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A nurse will then call you into a room and ask you and your carer some questions.

You will then be asked to wait to see the doctor.

We will try to make sure you don’t wait a long time but A&E is often very busy.

We will try to make sure you don’t wait a long time but A&E is often very busy.

If you are hurting or scared, tell the doctor or nurse, who will try tohelp you.

Page 4: Going to A&E - uclh.nhs.uk information leaflets/Going to A... · Going to A&E What happens when you are ill and have to go to hospital An Easy Read leaﬂ et. 2 When you feel ill

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The doctor might then write out a presciption for you.

A prescription is list of medicines or tablets that may make you better.

Or, the doctor might send you for tests in other parts of the hospital to try to fi nd out what is wrong with you.

These tests might be taking blood, having an X-ray or having a scan or might be something else.

We have leafl ets that will tell you what happens when you need to have tests

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Once the doctor has seen you, you will be sent home if you are well enough.

Or, if you are not well enough to go home, you will be moved to a bed on a ward so that you can have treatment.

If you or your carer needs help while you are in the hospital, ask one of the nurses to call PALS on ext 73018, 73002 or 73042.

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