going mobile at a glance - how is my app doing?

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The relevance of mobile analytics and user testing

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Page 1: Going Mobile at a Glance - How is my app doing?
Page 2: Going Mobile at a Glance - How is my app doing?

HOW IS YOUR APP DOING?The relevance of testing & analytics

@HumixBE @lonnekespinhof [email protected]

Page 3: Going Mobile at a Glance - How is my app doing?

A successful app =

Often downloaded

Often used&

Page 4: Going Mobile at a Glance - How is my app doing?

Mobile users ≠ tolerant users

79% of mobile users retries an app only once or twice if it failed to work the first time

Page 5: Going Mobile at a Glance - How is my app doing?

Lean development

Page 6: Going Mobile at a Glance - How is my app doing?

Validation vs Verification

User Experience

Page 7: Going Mobile at a Glance - How is my app doing?

Mental models

Page 8: Going Mobile at a Glance - How is my app doing?
Page 9: Going Mobile at a Glance - How is my app doing?

Mobile use environments

Page 10: Going Mobile at a Glance - How is my app doing?

User testing

Page 11: Going Mobile at a Glance - How is my app doing?

MOBILE ANALYTICS

Page 12: Going Mobile at a Glance - How is my app doing?

Measure the “whole picture”

Marketing• Online

Campaign• Mobile

Campaign• Website• QR Codes

Acquisition• App Store• Google Play• Marketplac

e

Engagement• Active users• Time spend• Actions• Errors• User Paths

Conversion• Create an

account• Share with

peers

Page 13: Going Mobile at a Glance - How is my app doing?

In app analytics vs In store analytics

Usage Marketing

Page 14: Going Mobile at a Glance - How is my app doing?

Build-in app validation

Page 15: Going Mobile at a Glance - How is my app doing?

Learn about the use

How are people actually using the application?

Page 16: Going Mobile at a Glance - How is my app doing?

Think before you act

Pick KPIs that make sense for your application.

Page 17: Going Mobile at a Glance - How is my app doing?

Think before you act

Choose a tool that fits the current and future needs.

Page 18: Going Mobile at a Glance - How is my app doing?

Analyze market data

Armed with market data, you can make better decisions & avoid potential mistakes.

Page 19: Going Mobile at a Glance - How is my app doing?

Dashboard

Page 20: Going Mobile at a Glance - How is my app doing?

Life starts after launch!!

Page 21: Going Mobile at a Glance - How is my app doing?

www.cronos.be