going from imis 15 to version 20 and beyond - petaa case study

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CASE STUDY: PETAA - FROM IMIS 15 TO 20 AND BEYOND NEWLIN JOLME, INTEGR8TIV + + LEARN TRAIN NETWORK

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Page 1: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

CASE STUDY: PETAA - FROM IMIS 15 TO 20 AND BEYONDNEWLIN JOLME, INTEGR8TIV

++ LEARNTRAIN NETWORK

Page 2: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

AGENDA

Integr8tiv & PETAAOverview of Integr8tiv and PETAAPre Existing System OverviewAn overview of the system prior to the upgradePlanning for changePlanning and scoping

Target systemCurrent SystemOverview of current systemsChallengesNot everything goes to plan…

CASE STUDY: PRIMARY ENGLISH TEACHERS ASSOCIATION AUSTRALIA – FROM IMIS 15 TO 20 AND BEYOND

++ LEARNTRAIN NETWORK

Page 3: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

AGENDA (CONTINUED)

Integrated websiteDemonstration of award winning websiteNon standard website solutionsAdding to iMIS RiSEPost Upgrade iMIS solutionsIntegrations, automationBenefitsResults of upgrade, integration, automationFutureWhat comes nextTakeawaysUpgrade & website plan overviewQuestionsAnd discussion

CASE STUDY: PRIMARY ENGLISH TEACHERS ASSOCIATION AUSTRALIA – FROM IMIS 15 TO 20 AND BEYOND

++ LEARNTRAIN NETWORK

Page 4: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

• Integr8tiv assists iMIS customers to get more from their business systems

• Authorized iMIS Solution Provider with unparalleled iMIS experience• iMIS Certified Professionals and Certified iMIS Extension Developers • Founded in 2012, now with 5 full time iMIS dedicated consultants• Located in Melbourne, servicing customers in Asia Pacific and world

wide

INTEGR8TIVYOUR IMIS & BUSINESS SYSTEMS PARTNER

Page 5: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

• Services include:– Strategy & Planning– iMIS implementations & configuration– System upgrades– Website development (RiSE & 3rd party CMS)– Integrations (SMS, LMS, financials etc.)– General iMIS Support– Business Intelligence and reporting– Hosting advice and support– Targeted iMIS Training– Everything iMIS…

INTEGR8TIVYOUR IMIS & BUSINESS SYSTEMS PARTNER

Page 6: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

The Primary English Teaching Association Australia (PETAA) is a national, not-for-profit professional teaching association supporting primary school educators in the teaching and learning of English and literacies across the curriculum.

PETAA supports members and primary school educators with:

• Research-based, classroom-focused print and digital publications and teaching resources

• An extensive program of professional learning courses, including conferences

• Partnerships and projects that deliver quality teaching and learning programs

• Advocacy for the professional interests of its members and the wider community through active representation within a number of State and Federal education forums

• Research — PETAA is actively involved with ongoing research that supports its professional work with teachers and educators.

PRIMARY ENGLISH TEACHING ASSOCIATION AUSTRALIAPETAA

Page 7: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

http://web.archive.org/web/20120213004149/http://www.petaa.edu.au/Home.aspx

• iMIS version 15.1.3• Local hardware

– MS Exchange Server– File servers– Desktop machines

• Custom integrated website– Sitefinity 5.0 (out of date)– iBO’s (iMIS Business Objects)– Highly customised .NET applications for join, renewal, event registration

and product purchase– Cloud hosted webserver with developer

PRE EXISTING SYSTEM OVERVIEWIMIS 15

Page 8: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study
Page 9: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

• Custom developed website only supportable by original developers• Prohibitive costs for development & support• Source code not available• Hardware & network support provided by same developer/service

provider• Service provider changed direction so ongoing support was not always

readily available• Uncertainty around custom developed code• Unable to upgrade due to custom integration• Unable to plan for future without an upgrade approach

ISSUES)-:

Page 10: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

• Upgraded iMIS to latest version• Standardise iMIS RiSE website• New local network & desktop support provider• New hosting provider(s)• Cloud hosting appropriate• Develop & deploy new functionality iteratively• Automate standard processes

PLANNING FOR CHANGEHOSTED, INTEGRATED, OPTIMISED, AUTOMATED

Page 11: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study
Page 12: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

• iMIS Version 20.1.19 (first iMIS RiSE responsive site in Australia)• Full custom designed theme based on existing RiSE theme• Standard functionality• Enhanced functionality

– Purchase content– eBooks & Digital Rights Management

• Hosted iMIS • Hosted email• Hosted desktops (no hardware!)• New functionality

– Promo codes– Online join options

• Automated processes– Invoices, receipts– Task Centre, Communication Suite/Email Marketing

CURRENT SYSTEM

Page 13: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

• Issues– Server access/upgrade problems– Spam comment injections– Web Application Firewall

• Benefits– Enhanced functionality

• Mobile responsive site• Staff site• Communication suite/Email Marketing• IQA

– Increased web traffic– Time saved through automation– Focus on functionality not on support, issues or custom development

CHALLENGES

Page 14: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

www.petaa.edu.au• Join• Profile• Renew• Event List• Event Registration• Product List• Product purchase• eBooks• Complex Content

– Layouts– Tagged lists– IQA’s

DEMOWEBSITE WALK THROUGH AND FUNCTIONALITY OVERVIEW

Page 15: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

• PDF flyer download link• Sample book pages download• JQuery widgets

– Slider– Carousel– Responsive tabs

• Purchasing access to digital content• eBook sales & DRM (digital rights management) integration with

BooXtream

NON STANDARD WEBSITE SOLUTIONS

Page 16: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

• iMIS integration to BooXtream– Task Centre– Web services

• Email Marketing & Process Automation– Automatically sending event certificates using IQA & SSRS

• Staff dashboards• New territories (New Zealand)• Membership enhancements• Promo codes

POST UPGRADE IMIS SOLUTIONS

Page 17: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

• iMIS RiSE integrated platform– iParts, IQA & SSRS

• Email marketing & automated processing– Sending certificates, invoices, receipts

• Responsive website, increased usage, SEO benefits• Staff site, remote access• On the upgrade path, able to utilise new functionality as it becomes

available• iMIS System entirely hosted by ASI• Real time understandings (Staff Site)

– New Zealand launch– Segmentation

BENEFITS

Page 18: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

• Trending upwards and consolidating• August 2014 to August 2015 - 50% increase• Mobile use growing by 50% per annum

WEBSITE USEGROWTH OVERVIEW 2012 - 2015

Page 19: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

• Reviewed and rebuilt content during migration• Complex published content including book extracts, PDF’s, eBooks etc.• Able to build all content as responsive using iMIS RiSE page layouts• Tagged lists and responsive design have been key benefits

BENEFITS

Page 20: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

• Pathways to deeper content• Included use of JavaScript widgets for additional functionality• Focus on functionality, not development/technology

BENEFITS

Page 21: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

• Improving member benefits, increasing members & renewal rates

• Communities, blogs

• Further process automation

• Marketing automation

• Future upgrades

• Business Intelligence, staff dashboards

FUTURE PLAN

Page 22: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

• Upgrade to iMIS 20– Have an ongoing upgrade plan

• Integrate your website– Use OTB/standard wherever possible

• Deploy/stagger online functionality– Profile management– Events– Donations– Member Renewal & Join– Orders– Training & certification, CPD

• Integrate third party systems– Financials– LMS

• Automate standard processes

TAKEAWAYSYOUR STRATEGIC PLAN

Page 23: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

Newlin JolmeDirectorIntegr8tiv

[email protected]@njolme

QUESTIONSAND CONTACT DETAILS

Page 24: Going from iMIS 15 to version 20 and Beyond - PETAA Case Study

WITH THANKS TO OUR SPONSORSNIUG DISCOVERY CONFERENCE