Charlie ‘Chuck’ Reibling – Financial Analyst Chuck joined the Great Lakes Petroleum team in June 2014. His role includes buying and selling commodi es for the company, providing fi nancial history and marke ng condi on reports associated with buying recommenda ons, as well as iden fying poten al acquisi on targets.

Previously Chuck was Vice President of Global Opera ons and Informa on Technology for Navarre Corp out of Minneapolis, Minnesota. He has been married to his wife Lori for 15 years and they have 3 children; daughter Ryan - 13, son Charlie - 11 and daughter Alexandra - 7. They are originally from Michigan and are HUGE Detroit Tigers fans. Chuck’s interests outside of work include cooking, kickball, playing sports with his kids, and spending me with family and friends.

January/DecemberJanuarJanuarGreat Lakes Petroleum, Consumer’s Petroleum and Northeast Lubricants Employee Newsletter

GLP DISPATCHDISPATCH

IN THIS ISSUE Geek Speak: Strong Passwords Market Watch Featured Employees OOGA Oilfi eld Expo

New EmployeesPlease welcome the newest members of the Great Lakes Petroleum & Northeast Lubricants Team!

Offi ce: Tom Kudla, HR Manager - ClevelandLisa Albright, Billing - Charlo eDoug Conley, Billing - Charlo e

Sales:Brian Ciavarella, GLP Sales - Ft. MyersJason Savage, NEL Sales - Cleveland

Drivers:Corby Love, Driver - GeorgiaAnthony Falchi, Driver - Richmond

Shop:Dewayne Gatwon, Mechanic - Cleveland

“Although no one can go back and make a brand new start, anyone can start

from now and make a brand new ending.”

~ Carl Bard

Weatherhead Centurion Award

Great Lakes Petroleum received the Weatherhead Centurion Award for the 4th consecu ve year, placing 3rd with 129.43% growth from 2008 through 2012.

The Weatherhead Centurion Award recognizes the Northeast Ohio region’s fastest growing companies with 100 percent or more sales growth (or equal to the 100th company’s growth percentage if less than 100 percent) from 2008 through 2012 and net sales of $100 million or more in 2012.

The Weatherhead 100 awards were established to celebrate Northeast Ohio’s spirit of entrepreneurship and to reward companies that serve as a beacon to all the region’s businesses.

Market WatchThe economy is showing signs of a deepening recovery and the market is reac ng with a bullish tone.

The Federa l Open Market Commi ee (FOMC) decided to trim their $85 billion/month bond purchasing program by $10M star ng in January reducing it to $75 billion a month. The tapering is expected to reduce the price of crude oil; however a stronger economy could off set the price reduc on.

I n D e c e m b e r, t h e E n e r g y Informa on Administra on (EIA) released its Annual Energy Outlook 2014, expressing op mism about con nued growth in U.S. oil and natural gas. The EIA projects West Texas Intermediate (WTI) crude oil prices to decline during 2014 averaging $95 per barrel.

However, some prominent sources are projec ng as much as a 9% increase in the price of oil over 2013, so exactly which way prices might go this year remains to be seen.

Did you know?The total daily oil consump on around the world is 84,249,000 barrels a day!

As early as the year 1013, Wells were drilled in China for natural gas, which fl owed through bamboo pipes. The gas may have been used in manufacturing porcelain, cooking and hea ng.

“The Future belongs to those that believe in the beauty of their dreams”

~ Eleanor Roosevelt

In Memory of Madelyn Ann WoodallMadelyn Ann Woodall, was born on Monday, December 30, 2013, at 6:28 p.m. to parents Donnie Ray Woodall, Charlo e Service Technician, and Bri any Rhea Hutchison at CMC-Main in Charlo e. She weighed 5 pounds, 15 ounces and was 18¾inches long.

Madelyn’s family was blessed with sharing thirteen hours with Madelyn before she went to her heavenly home on December 31, 2013 at 7:37 a.m. Madelyn will always remain her parents’ precious baby girl and Mason’s li le sister, and they will hold her again in Heaven one day.

If anyone would like to make a dona on in Madelyn’s memory, please donate to Memories for Madelyn at Park Sterling Bank in Stanley, NC. Hollie Smith, Charlo e Sales Support, will also be collec ng any dona ons to contribute to the fund.

T.R. Bryan, GLP Jacksonville, FL regional sales representa ve from Hun ngton Beach, California, and Melissa Shouvlin from Jacksonville, Florida were married on December 7, 2013 in Puerto Morelos, Mexico.

The couple met through mutual friends at Jacksonville Beach, FL and T.R. proposed to Melissa on October 25, 2012.

T.R. says they chose the des na on for the honeymoon because “We love Mexico and we wanted our friends and family to get the chance to take a vaca on and celebrate our ‘Special Day’ with us. We had 60 of our closest friends and family members from all over the country there to celebrate with us”.

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Just about everything you do on a computer requires you to log in. Whether you are checking email, logging into your bank account, streaming music, or catching up with friends, you will be prompted for a password. This ar cle will help you understand why a strong password is important, what a strong password is, and give a few techniques for crea ng easy to remember, but strong passwords.

Why Are Strong Passwords Important?Passwords protect your personal informa on and data from criminals who try to hack in and steal your informa on. Hackers use automated programs to try to crack your passwords. Once a hacker has access to one of your accounts, they will con nue to target you. A Strong Password prevents intrusion.

What Is a Strong Password? A strong password is one that is hard to guess and hard for hackers to crack. For a password to be strong, it should follow these criteria:• Be at least 8 characters. (10 is recommended)• Contain at least 3 of these types of characters: uppercase le ers, lowercase le ers, numbers, and special characters.• It should not be a single dic onary word. Example: “extraordinary”• It should not contain sequen al number or le ers. Example: “12345” or “abcde” or “qwerty”• Do not use the same password for everything. Customize the password you use for the service you are logging into. Example: Add words and characters like “bank$” or “3mail” or”tw! 3r”

Strong Passwords Tips:This sec on will give three examples on how to create a strong password. While these passwords may seem diffi cult to remember and type at fi rst, there are techniques that will help them stay in your memory. For mobile devices (touch screens), try to keep le ers, numbers and special characters grouped near each other to make typing easier.

Four Core Password Method1. Choose two words at least 4 characters, a number at least 3 digits, and 3 special characters.

Example: brother, book, 1983, ;-]2. Put these words together in whatever order you would like. Example: 1983brotherbook;-]3. Customize your password for the service you are logging into. Example: 1983brotherbook;-]bank$4. Enhance your password or change it regularly by switching the order and holding shi at diff erent points in the

password. Example1: BROTHER1983book;-]bank$. Example2: ;-]bookBROTHER!(83bank$

Write a Sentence and Then Make It FUNk331. Start with a sentence. Use a poem, nursery rhyme or quote. Example: jackandjillwentupahill2. Customize the password for the service you are logging into. Example: bank$3. Put it together: jackandjillwentupahillbank$4. Make it funky. Press shi at random intervals, change le ers to special characters, misspell words, and add numbers. Example: 15jackandjillwentUPah1llbank$5. When it is me to change the password, change the numbers you added and special characters you subs tuted. Example: jackANDjill69wentupah!llbank$

Abbreviate a Long Sentence1. Start with a long sentence. Example: The dog barks at the squirrel in the tree2. Choose one word from the sentence. Example: barks3. Only use the fi rst le er of every word (except for the word you choose in step 2). Put them together.

Example: tdbarksatsi 4. In the word you chose in step two, subs tute lowercase le ers for uppercase le ers, numbers and special characters.

Example: Td8@RK$atsi 5. Customize the password for the service you are logging into. Example: td8@RK$atsi bank$6. When it is me to change the password, do so by choosing a diff erent word from the same sentence and then

subs tu ng uppercase le ers, numbers and special characters. Example: Choose “tree”, tdbatsit7[3E

Check Your Password StrengthOnce you have created a password, check the strength using Microso ’s free service www.microso .com/en-gb/security/pc-security/password-checker.aspx

Geek Speak: Creating Strong passwords

Rocky Mills – Field Service Technician Rocky started working for Great Lakes Petroleum in April 2012. He services and maintains equipment and vehicles throughout the Southern states, helping to keep the trucks on the road if they breakdown or need serviced in areas outside of Charlo e and Atlanta.

Previously, Rocky owned his own trucking company, J&R Trucking Service. Prior to that, he was in the construc on business for over 40 years. As a hobby, he was a professional wrestler for 15 years, wrestling under the name of ‘Rocky Anderson.’

Rocky has been married for 39 years and has 2 kids, a boy and a girl. He considers them his greatest accomplishment. He loves dancing and fl ying ultralights. At 50 he started wri ng fi c on and has already wri en several transcripts, one that is with an agent that he hopes to get published. His favorite actor is the ‘Duke’ (John Wayne) and his favorite NFL team is the Carolina Panthers.

Rocky has always had an interest in vehicles, rebuilding his fi rst engine at 13 with the help of his dad who was a mechanic. What he likes best about his job here at GLP is working for John Pe y and all the beau ful scenery he gets to see while out on the road, especially the beau ful sunsets and sunrises.

Ohio Oil and Gas AssociationGreat Lakes Petroleum and Northeast Lubricants partnered with PortaBull Fuel, a new company out of Cleveland, Ohio, at the Oilfi eld Expo and Safety Conference December 3rd - 5th.

We were well represented with Tom Arcoria, Dan Grummi , Rose Martell, Clay Livengood, Jeff Gregel and John Barre in a endance. The show proved benefi cial producing several strong leads.

GLP and NEL will be partnering again with PortaBull Fuel at the Marcellus-U ca Midstream Conference & Exhibi on January 28th - 30th in Pi sburgh, Pennsylvania at the David L. Lawrence Conven on Center.

Photo Gallery

Tom Arcoria and his ‘Body Guards’ Joe Aiken and Mike Grummi

Team Work! Cincinna Tank Wagon Driver Brandon Gill and Dispatcher Joe Aiken working together!