November/DecemberNoveembeGreat Lakes Petroleum, Consumer’s Petroleum and Northeast Lubricants Employee Newsletter

GLP DISPATCH

IN THIS ISSUE

Geek Speak Market Watch Quick Tip Featured Employees

New EmployeesPlease welcome the newest members of the Great Lakes Petroleum & Northeast Lubricants Team!Sales:Reece Jacobs – NEL, AtlantaBrian Ciavarella - GLP, S. TampaDrivers:Tony Kollock - RaleighJohn Darity - Charlo eChris Munson - ToledoKevin Banks - Charlo eOffi ce:Judy Macik - Cleveland BookkeeperLauren Brandt - Charlo e Fran Worrell - Charlo e BillingJennifer Bigham - Charlo e DispatchChad Snipes - Charlo e DispatchShop:Gregory Stark - Cleveland Mechanic

ThanksgivingThanksgivingOctober 3, 1863A er the civil war in an eff ort to heal the country’s wounds, President Abraham Lincoln announced that the na on will celebrate an offi cial Thanksgiving holiday on November 26, 1863.

Fun Fact: Benjamin Franklin wanted the turkey to be the na onal bird of the United States.

Management MeetingThe management team met recently to discuss 2013 and the upcoming year.

Here is an update from the mee ng:- GLP’s performance as of 9/30/13 is on target to meet 2013 projec ons of approximately 20% growth over 2012.

- We have con nued to expand into new markets which have contributed to an increase of employees. Currently we have approximately 200 employees in total.

- GLP has concentrated in 2013 on developing a stronger infrastructure making some strategic hires to con nue to meet goals and provide outstanding customer service.

- We are working on a 2014 Budget and addi onal staffi ng needs to assure we are posi oned for con nued planned growth in 2014.

Management would like to thank everyone for your con nued hard work and dedica on to GLP!

Trade ShowsGreat Lakes Petroleum North sales team and Northeast Lubricants a ended the Youngstown Ohio U ca & Natural Gas Conference and Expo, September 11 – 13th with great results. Mid-Ohio Pipeline Services, a prospect from the show, started a 2 year project with GLP.

October 20 - 22, the Great Lakes Petroleum South sales team a ended the American Truckers Associa on Managers Conference & Exhibi on in Orlando, FL.

This was our fi rst me a ending the show. It was well a ended and GLP received a lot of exposure along with several strong leads.

Market Watch

Introducing Baby StoneChris ne Stone, Charlo e Sales Support, and husband Dan are proud, fi rst me parents to Jacob Nicholas Stone. He was born October 12, 20133 at 3:26 am. weighing in at 7lbs 0 oz and measured 20”.

Both mother and son are doing great and enjoying sharing me together during Chris ne’s maternity leave. She will be returning to the offi ce a er the new year.

Oil prices con nued to rise in September, ending the month just above $108 a barrel for crude. Prices declined through October ending the month at $96.38, the lowest since June.

The Central Bank met late September and again late October to determine the direc on of the US Monetary Policy. The main focus was on the $85 billion/month asset purchasing program and when the tapering will begin.

Both mee ngs concluded with the same result. The Federal Reserve will prolong the s mulus with no cuts expected before April 2014 at the earliest. Investors had previous thought the tapering would begin late 2013.

The Fed pointed to fi scal policy; government spending cuts, the shut down and the debt ceiling debate as restraining economic growth. With this news, oil prices seem to be heading into more bearish territory.

Did you know?On the fi rst day of opera on of the fi rst drive-up service sta on in 1913, 30 gallons of gasoline were sold for 27 cents/gallon.

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Alex Ingram - Sales Representative, Montgomery, Alabama

Alex has been with Great Lakes Petroleum for just over a year now, coming from a long history in sales with 20 years experience.

Alex and his wife welcomed their fi rst child Addison Michelle Ingram into the world August 29, 2013 at 5:35 p.m. She weighed 6lbs 3oz and was 19” long. She was four weeks pre-mature, but happy and healthy.

Most of Alex’s me outside of work is dedicated to

his new family and being ac ve at his church. He enjoys all sports and is a huge Auburn and Saints Football fan. When Alex has the me, he enjoys hun ng, fi shing, and taking a customer out to play a round of golf.

When asked what he likes most about working for GLP, Alex says “I truly love my posi on at Great Lakes and love building las ng rela onships with my customers.”

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Great Lakes and love

Albert Jenkins - Tank Wagon Driver, Charleston, SC.Albert is a veteran driver with Great Lakes working for the company for 6 1/5 years. Previously he was a driver at a small, two truck, fuel company out of Summerville, SC. until they closed their doors.

Born in Charleston, SC, Albert has been married for 27 years and has 3 children that have blessed him with 3 grandchildren. During his time off from Great Lakes, he enjoys playing horseshoe and shooting pool. Albert is also a huge Dallas fan, cheering on the Cowboys during football season. He dreams big with hopes of hitting the big jackpot and being able to buy into the company.

Albert is a dedicated to his job and prides himself on being a dependable, hard worker. Sales representative Wendy Clark regularly receives compliments from customers about Albert when he makes his deliveries. For Albert, the best part about GLP is working for a great company with good people that treat him well.

Geek Speak

IOS 7 New FeaturesControl Center - The control center is available by swiping up from the bo om of the screen at any me. This feature allows you to access op ons such as Wi-Fi, Bluetooth, airplane mode, and more.

Mul tasking - The mul tasking has received quite an upgrade with the release of iOS 7. By double clicking on the home bu on, it will show you all of your open windows. To switch applica ons, just touch the window that you want. To close an open applica on, swipe up on that window.

Airdrop - Airdrop allows you to share photos and other fi les with friends without having to text or email. It allows you to share it with just one person or all of the contacts that are in your area.

Safari - Safari has been on the iPhone since the beginning, but this me around it received some nice

upgrades. A personal favorite is the full screen browsing without the pesky address bar in your way all the me. The various windows that are open received a makeover as well.

ITunes Radio - This is Apple’s rendi on of internet radio, similar to Pandora and Spo fy. It allows you to create your own radio sta ons based on a specifi c ar st or genre, and then it will play songs similar to the one you chose.

David Thornberry – Diesel Mechanic, Atlanta.David joined the Great Lakes team a year ago, working out of the Atlanta warehouse. Previously he worked as a diesel mechanic with Brown trucking.

David enjoys going to and watching sporting events, including his favorite NFL team, the Ravens and his favorite NBA team, the Charlotte Bobcats. His favorite food is anything Italian. Visiting all 50 states in the USA is on David’s bucket list, with 29 left to see.

David enjoys having a job doing what he likes doing; working on trucks. The drivers in the Atlanta area really appreciate having him around keeping the trucks on the road. Being able to work on and fi x the trucks in-house reduces down time and saves money. Driver Chris Brissett says “David is a huge asset to Great Lakes. He keeps things running smoothly at the Atlanta warehouse, going above and beyond. Ask for an inch, he’ll give you a mile.”

Brad Dalton UpdateBrad’s recovery is progressing with rehabilitation at home, doing exercises to build up muscle in his right leg. He is now able to drive, giving him the opportunity to get out of the house during the day to run short errands.

Brad is also now able to walk some without assistance. However, he still spends a lot of time in the hospital bed recouping for his next adventure.

On August 23rd, the Ohio Lawmen (a non profi t organization) held a benefi t for Brad with over 650 people in attendance and raised over $25,000.00. Mike Grummitt won batting practice with the Cleveland Indians.

Quick Tip: Minimize all open windows to view your desktop(Applies to Windows 7)

There are a couple of diff erent ways to minimize all of your open windows at once.

To minimize open windows using the mouse:

Click the Show desktop button at the right end of the bottom task bar.

To restore minimized windows, click the Show desktop button again.

To minimize open windows using the keyboard:

Press the Windows logo key +D.

To restore minimized windows, press the Windows logo key +D again.

“In daily life we must see that it is not happiness that makes us grateful, but gratefulness that makes us happy.”

~ Brother David Steindl-Rast

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Eric VeazieTank Wagon Driver - Jacksonville, FL

Length of me at GLP: 1 year

Previous Work: 5 years welding Foreman running a crew of 15

guys & 10 years drilling Foreman running a 3 man crew.

Family: Wife, Melissa & 3 kids; 2 girls and 1 boy. Eric adopted his niece at 11 years old, she is now 19 a ending college, the other 2 are 6 & 10.

Hobbies/Interests: Bodybuilder by day, fuel man by night. He enjoys keeping in shape and inspiring others to get to the gym and help them reach their goals.

The best part of my job is: Everyday at Great Lakes is a good day, working with co-workers and the customers.

Fun Fact: He is hooked on Lizard Lick Towing.

Birth Place: Gainesville, FL

Ryan QueenRegional Sales Rep - Transport, South Carolina

Length of me at GLP? 1 1/2 years

What did you do before you worked for GLP? Sales Rep for

US Foods.

Family: Wife, Tiff any; son, Taylor (15); daughter, Brianna (12).

Hobbies/Interests: Being involved with his church & trying to keep up with his 2 kids and all their sports (baseball, basketball, volleyball & so ball.)

Favorites: Carolina Panthers, Chicago Bears and the Figh ng Illini.

The best part of my job is: Mee ng new people and building rela onships with customers.

Achievements: Earning the Navy Enlisted Service Warfare Specialist (ESWS) award as a 3rd Pe y Offi cer. The award usually isn’t earned un l becoming 2nd Pe y Offi cer.

Fun Fact: Ryan went to high school with Thad Ma a, Ohio State’s Basketball coach.

Born in: Danville, ILHalloween fun!