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    Global Logistics Strategies

    Introduction

    Nearly 37% of all ocean cargo entering Europe passes throughthe part of Rotterdam. 5 million containers & a volume of 310million tons.

    US exports to Africa are now 54% greater than US exports to

    all countries of the former Soviet Union combined. Because of NAFTA, US and Canadian carriers are permitted to

    provide cross-border truck services to & from Mexico. WhileMexico can also provide services to & from US & Canada.

    35% of the largest US retailers are entering a new market everyyear & are growing 40% faster.

    Weber-Stephens manufacturer of barbeques grills & accessoriesexports 15000 grills to Australia, New Zealand from US

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    Circle International a third party logistics provider, opened a200, 000 Sqft. Distribution centre in Singapore.

    DHL Worldwide Express & UPS Worldwide Logistics haveopened distribution facilities of 100,000 & 285,000 Sqft.respecting.

    Adobe System Inc. provider of software technologies has

    created partnership with Sykes a service provider to manage3000 SKUs in Europe.

    Donaldson Company sell more than 40% of its productsoutside US.

    Jabil Circuit, Inc. designer & manufacturer of electronic circuitboards & systems for OEM has annual revenues of $ 2bnManufacturing plants in US, Scotland, Brazil, China, HungaryMalaysia, Mexico & Italy generates 30% revenue outside NorthAmerica.

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    Global Logistics Strategies

    Environmental analysisCharacteristics of each nationalmarket common characteristics with other national markets.Should the firm cluster national markets for logistic operatingand/or planning purposes.

    Global Logistics Management Process and key issues.

    Environmental

    AnalysisPlanning

    StructurePlanImplementation

    Card rollingLogisticsprogram

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    PlanningWho should make logistics decision?

    Valid major assumptions about target market

    Customer service needs of the market

    Characteristics of the logistics systems available

    Major strength & weaknesses relative to competitors

    Objectives, risk assessment, capability

    balance of payment, currency situation, their impact. StructureLogistics structure of the organization to achieve

    objectives.

    Plan implementationDevelop effective business plan regarding

    transportation, inventory, packaging, warehousing, customer servicecontrolling Logistic programMeasure, monitor plan

    performance.

    steps of meet desired

    performance.

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    Response Timereasons for longer and inconsistent responsetime in Global Logistics.

    A substantial portion of international freight moves by ocean. Ata slower speed.

    Additional documentations such as LC, consular invoice,

    required which may take time Order completeness

    Shipping accuracy

    Shipment conditionpackages be protected. Time & costneeded to replace damaged items can be significant.

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    Developing Strategy

    Problem recognitionregulatory problems, processinginformation of suppliers, maintaining control of global supply

    chains. Analyses options arising from new opportunities.

    Prepare for rapid execution of plans, programs & strategiesinformation flows, language, currency variations

    Logistics planning should be integrated into the companysstrategic planning process.

    Logistics department need to be guided by a clear vision andmust measure output regularly.

    Import export management should try to ensure integratedmanagement of all elements of the logistics supply chain fromorigin to destination.

    Opportunities to integrate domestic and international operationsshould be pursued to leverage total company volumes withglobal oriented carriers.

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    Global Marketplace

    Global logistics costs are often higher

    Customer service consistence is harder to achieve globally Customer service costs vary widely.

    Inventory is more in international logistics, transit inventories arehigher. Longer number of locations.

    Global differences in transportation, selecting a global transportmodes & carriers.

    WarehousingDoes it justify WH, labour availability, urgencyin delivering product, third party option.

    Markets served by warehouses and use of automation Global shipments require greater protection in packaging and

    labeling

    Information systems.

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    Organizing for global logistics

    Rapid product introductions

    Focused market needscustomized design, packaging, serviceoffering to customer demands.

    Quick response delivery

    Expanded serviceslinking innovative, value added services toproduct offerings.

    Innovative channelsusing minimum echelon, direct delivery tocustomers.

    Financial aspects covering working capital, inventory, letter ofcredit etc.

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    Global Market Opportunities

    NAFTA integrates the markets of Canada, Mexico and theUnited States

    NAFTA eliminates many tariff and non tariff barriers

    Enhances carriers ability to operate across borders

    Liberalizes foreign investment

    Standardizes customs initiatives.

    Canadian Pacific and Union Pacific Partnership in railtransportation for intermodal shipment. Customs clearance is

    done at origin Canadian customs process documents electronically.

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    Major International Trading Blocks

    Trading block Member Countries

    Asia Pacific

    Economic cooperation

    (APEC)

    Australia, Brunei, Canada, Chite, China,

    Indonesia, Japan, South Korea, Malaysia,

    Mexico, Newzealand, Papau New Guinea,

    Philipines, Russia, Singapore, Taiwan,

    Thailand, United States. Association of South

    East Asian Nations

    (ASEAN)

    Brunei, Indonesia, Laos, Malaysia,

    Myanmar, Philipines, Singapore, Thailand,

    Vietnam Burma.

    European Union (EU) Austria, Belgium, Denmark, FinlandFrance, Germany, Greece, Ireland, Italy,

    Luxenberg, Netherlands, Portugal, Spain

    Sweden, United Kingdom.

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    Mercado Comundel

    Sur (Mercosur)

    Argentina, Brazil, Bolivia, Chile,

    Paraguay, Uruguay

    North American Free

    Trade Association

    (NAFTA)

    Canada, Mexico, USA

    South AfricanDevelopment

    Community (SADC)

    Angola, Botswana, Lesotho, Malawi,Mauritius, Mozambique, Namibia, South

    Africa, Swaziland, Tanzania, Zambia,

    Zimbabwe.

    World Trade

    Organization (WTO)

    134 member countries

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    NAFTA Opportunities

    Customer serviceBest practice companies manage key

    accounts & take NAFTA opportunities to create uniform servicelevels.

    ManufacturingBest practice companies modify their productdevelopment approaches to take advantage of market & tariff.

    Channel DesignBest practice companies do market research toestablish distribution channels.

    SouringBest practice companies revise souring strategies andmoving to NAF AT countries.

    DistributionBest practice companies establish their carrierprograms with North American carriers. Cross border shipping isalso done.

    Sales & MarketingThey develop strategies within North

    America.

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    Trade Agreement

    North America and Canada

    1. 1st Step - Agreement between United States and Canada On Free Trade Agreement (FTA) on Jan 1,

    1989

    i.e Trade, Investment and Commercial Cooperation

    2. 1st Step - North American Free Trade Agreement (NAPTA)- August 1992, between.

    U.S, Canada & Mexico, Effective Jan 1, 1994.

    Eliminates tariff between three countries.

    Enhances competitiveness with respect to Europe, Asia by

    reducing administrative costs & delays, improving

    investment & trade.

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    NAFTA

    Eliminate barriers to trade in and facilitate the cross boarder

    movement of goods and services between the territories of the parties. Promote conditions of fair competition in the free trade area.

    Increase substantially investment opportunities in the territories of the

    parties.

    provide adequate and effective protection and enforcement of

    intellectual property rights in each partys territory.

    Create effective procedures for the implementation and application of

    this agreement, for its joint administration and forthe resolution ofdisputes.

    Establish a framework for further trilateral regional and multilateral

    cooperation to expand and enhance the benefits of this agreement.

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    Trade Agreement

    Europe

    1. Formation of European Economic Community (EEC) in 1957.Members - Belgium, France, Germany, Italy, Luxembourg, Netherlands.In 1973 - Denmark, Ireland & UK Joined also

    In 1981 - Greece also joined

    In 1985 - Portugal & Spain joined

    2. Established plan to eliminate inter country tariffs, create common externaltariffs, guide policy on tax structure, exchange rates, controls, immigration,agriculture support.

    3. European Free Trade Association (EFTA)Formed in 1960 - Liechtenstein, Switzerland, Sweden, Finland, Norway, Iceland

    and Austria.

    4. EFTA - Pact with Czechoslovakia, Poland, Hungary Turkey, and Israel in1991, 1992.

    - E.C eliminated trade barriers with EFTA in late 1991.

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    5. Single Common market - Free movement of Labour

    capital & goods - 19926. Mastricht Treaty - Monetary Union - Requires approval

    of twelve EC states - Mandates Central European bunk 7

    currency by 1999.

    7. SAD - Single administrative document to facilitatemovement of transport & trade customs formalities, EDI

    transmission, statistical information. Now custom

    documentation has vanished for EC Countries.

    8. Cabotage Restrictions - They have been eliminated forresolving road congestion & environmental problems.

    Improvement in transport infrastructure.

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    Eastern Europe

    Significant changes have taken place in the former Soviet Union& Eastern Europe: fall of Berlin wall, reshaping of commercial

    & political boundaries, in Eastern Europe, Asia. Common wealth of independent states (CIS) create in 1991

    Five basic regionsBaltic states, Transcaucasia Central Asia &Russia.

    Investment in Eastern Europe & CIS has increased.

    Customer clearance procedures are extremely difficult.

    Poor transportation infrastructurecarriers, rail, port facilitiesetc.

    The concepts of customer satisfaction & customer service areunknown or misunderstood.

    Using sophisticated logistics techniques & computerised orderprocessing & information systems are impossible.

    Political instability in various countries of Eastern Europe.

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    Developing Nations

    Eastern Europe

    1. Countries - Bosnia, Bulgaria, Common wealth of IndependentStates (formerly Soviet Union), Croatia, Czech & Slovak FederalRepublics, Hungary, Poland, Romania and Serbia.

    2. Problems - Infrastructure, transforming industry facilities, Roads,

    Communication railways underdeveloped.3. Growth - Czech Republic, Germany Hungary, Poland and Slovak

    Republic offer potential for growth.

    Central & South America

    1. Latin America - Should invest in people

    2. Countries - Argentina, Brazil and Chile, seeking strongerrelationships with America.

    3. Exports - U.S Exports have doubled to these countries.

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    Western Europe

    Majority of European population lives within 500 mile radiustherefore patterns of transport and distribution are different.

    Europe is much smaller than North America.

    Creation of single European market & adoption of euro currencythroughout EU.

    Centralization of distributio0n centers, increasing partnerships &strategic alliances, use of outsourcing and third parties.

    Development of pan European transportation network &restructuring of logistics management.

    Fewer distribution points serving larger market areas. Border crossings & customs requirements have been streamlined

    in EU.

    Kodak established logistics network to serve Scandinavian &

    Baltic regions.

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    Becton Dickinson closed all of its European facilities &centralised its operations into a single location.

    One US based medical equipment manufacturer consolidated alllogistics operations into a single facility in Belgium reducing50% inventory levels, 75% reduction in stockouts & 20%reduction in total logistics cost.

    Appropriately 950 European centres are located in Netherlands. Crossnational alliances have increased.

    Use of outsourcing and third party logistics is very strong.

    Pan-European transportation has increased its presence. Competitive situation in Europe has intensified.

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    Asia Pacific Region

    1. It consists of Japan & four dragons I.e South Korea, HongKong, Taiwan and Singapore.

    2. Malasiya, Philippines, Thailand and Indonesia are also addedto Asia Pacific Region as they have booming export orientedeconomies.

    3. Exports - US exports to the region have grown by 5 to 7% in

    1989 & 1990.4. Asian Free Area (AFTA) - Created in 1992, members -

    Brunci, Indonesia, Malasiya, Philippines, Singapore, andThailand in 1993. Duty frees trade, Logistics infrastructuredevelopment economic hub of Malay Peninsula and to be

    Centre for entire Asia Pacific Region. Singapore offerspremier seaport.

    5. Air Cargo - Growth in East Asia is 6 to 8% annually and by2010, 2/3rd of world our cargo traffic will be derived from east

    Asia and the Pacific Rim Countries.

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    Organization for Economic Cooperation and

    Development (OECD)The mission of OECD are

    To achieve highest sustainable economic growth andemployment and a rising standard of living while maintainingfinancial stability.

    Contribute to sound economic expansion

    Contribute to the expansion of world trade on multilateral,nondiscriminatory basis in accordance with internationalobligations.

    International Bureau of Chambers of Commerce (IBCC)

    1. To promote chambers of commerce2. To strengthen the movement of chamber of commerce

    worldwide

    3. To promote greater involvement

    4. To expand technical assistance.

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    Association of South East Asian Nations (ASEAN)

    It is worlds largest running economic partnership

    Brunei, Indonesia, Malasia, Philipines, Singapore, Thailand,Viet Nam.

    Countries are dedicated to become a past of the globaltrading miracle.

    Per capita GNP rose from 4400 to 4 1000 in less than 20years.

    Trade is largely with USA.

    More interested in investment and technology transfer

    relationships. EU has also sought trade in 1996 with ASEAN and is goods

    and services trading partner.

    Can become prosperous like EU but with only U.S. umbrella

    on security and global markets supported by agreements.

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    World Trade Organisation

    1. WTO replaces GATT and is a permanent institution having a

    membership of more than 100 counties

    2. WTO covers trade in services and trade related aspects of

    intellectual property.

    3. Provisions of WTO are multilateral and involve commitmentof member countries

    4. The WTO dispute settlement system is faster more automatic

    & less susceptible to blockages.

    5. To supervise on regular basis the operation of the GATTagreements.

    6. It serves as a trade review mechanism .

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    OrganizationBest practice companies create internal NAF TAunits. They train people.

    Alamo Iron Works (distributor), Darco Southern (industrialproducts manufacturer), NHK-RHP Canada (ball bearingmanufacturer), Rich Products (food) & Yellow Freight (trucking)are taking advantage of NAF TA .

    Pacific Rimit offers opportunities to importers, exporteroutsourcing etc.

    Supply Chains in Asia are complex. For every $ 1 bn of ofimports from china, at least $150 million could be saved by

    efficient SCM. Three major logistics hub in AsiaSingapore, Hong Kong,

    Tokyo.

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    Singapore serves Southeast Asia, India Pakistan region.

    Hong Kong is a sourcing point for North Asia & Tokyo is thekey hub for Japan.

    Logistics environments are same in Asia, North America & E.U.while cultures & polities are different.

    Transportation infrastructure is well developed, WH options,automated systems widespread & customer service concepts areunderstood & accepted by logistics service providers.

    There are more logistics options available for firms enteringChina.

    Figures show distribution channels in China.

    Payback is slow.

    Distribution Channels in China for

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    Distribution Channels in China for

    Consumer Products & Raw Materials

    PR

    OD

    U

    C

    E

    R

    C

    U

    ST

    O

    ME

    R

    Firms S & P Dept.

    Agent

    Retailer

    Wholesaler Retailer

    Trade Center

    Cooperative Urban & Rural

    Trade WH

    Trust Co: & Consignment Ship

    Exhibition & fair

    Markets

    HongKongagent

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    Distribution Channels in China for Consumer Products

    P

    R

    OD

    U

    C

    E

    R

    Exhibition./fair /trade center

    Agent

    Comm. enterprise

    Wholesaler markets

    Co-operative

    Own marketing dept.

    Special Supplier co-operation

    HongKongagent

    C

    U

    ST

    O

    M

    E

    R

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    Japanese Distribution System

    Markets in Japan are sophisticated & provide wide services inlogistics which are common to industrialied countries.

    Japan has efficient WH & transportation infrastructure with goodinformation system.

    Long distribution channels make new entrants difficult to

    penetrate In 1990 shorter & direct channels began to take shape.

    Direct sales & mail order have been growing faster.

    Japan is an archipelago comprising more than 5000 is lands.

    Bulk of its population lives on the four major islands ofHokkaido, Honshu, Kyushu & Shikoku.

    Island of Honshu contains all major cities & most of the

    population of Japan.

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    Characteristics of Japanese Logistics

    Transportation is done by trucks (90%). They are long distancetrucks, short distance, district trucks & route trucks.

    Traffic congestion is a critical problem. Speeds in major cities is15 km/hr.

    Distribution systems for different products are different becauseof traditional differences in trade practices & channels of

    distribution.

    Distribution ChannelsNontraditional channels are boomingthey are mail order, catalog sales, door to door sales, tek-shopping & vending machines.

    Shared distribution is common with competitors delivering to thesame stores sharing delivery facilities & trucks.

    Pallefization Different sizes of pallets complicates logistics

    Warehouses are supervised by Ministry of Transport & regionaltransport bureaus.

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    Additional Factors to be considered

    Degree of country indebt ness.

    Development of banking system.

    Level of productivity of industries & individual companies.

    Quality of the workforce.

    Condition of the infrastructure.

    State of technology.

    Depth of managerial skills.

    Supply of production materials.

    Profit repatriation regulations.

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    Macquilladora Operations

    Firms are getting involved in global manufacturing and hence

    face different logistic constraints & opportunities. Advantage of having global operation is that it reduces cost.

    Cost of doing business in Mexico, where many manufactureoperations have been established, is one-third of US.

    Many US manufacturers have set up production sharing facilitiesin the Caribbean Basin, Mexico, South America & someEuropean countries.

    Japanese firms have established a presence in Mexico.

    European companies also have set up facilities in Mexico.

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    Production sharing, twin plant or macquilladora operation areencouraged by special tariff provisions that reduce the duties.

    Three types of macquilladora - Manufacturer owned and

    operated, shelter operations & contract manufacture andassembly.

    Macquilladora operations affect logistics costsCost ofdocumentation, inventory, sourcing & transportation are higherthan domestic operation.

    Order processing, packaging, & warehousing costs are same orslightly lower in macquilladoras.

    In total, because of lower labour costs in manufacturing the totalcost in lower.

    There are more than 3100 macquilladora operations in Mexico &in increasing every year.

    Macquilladora operation continues to be viable option as on now.