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Global Portal Overview Executive Briefing Center

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Page 1: Global Portal Overview - Dell · Confidential2 3/27/2013 Global Portal • Premier advantages and more for B2B ... PremierConnect is Dell’s B2B eCommerce solution . ... Global Portal

Global Portal Overview Executive Briefing Center

Page 2: Global Portal Overview - Dell · Confidential2 3/27/2013 Global Portal • Premier advantages and more for B2B ... PremierConnect is Dell’s B2B eCommerce solution . ... Global Portal

Global Portal Confidential 2 3/27/2013

• Premier advantages and more for B2B

• Elimination of dual-order entry

• Maximum ERP functionality

• Seamless order flow

• Buyer-hosted/supplier-hosted enabled catalogues

• One hub for global purchasing

• Consistent pricing and standards

• No need for regional pages

• Localized currency and product options

• Order status worldwide

• Global report creation

• Streamlined ordering

• Timely order confirmations

• Access to product information

• Pricing on demand

• Order history snapshots

• Regional purchasing capability

• Features similar to an ERP

Premier PremierConnect Global Portal

Online Purchase Channels Commercial Customers

Page 3: Global Portal Overview - Dell · Confidential2 3/27/2013 Global Portal • Premier advantages and more for B2B ... PremierConnect is Dell’s B2B eCommerce solution . ... Global Portal

Global Portal 3 Confidential 3/27/2013

Global Portal is Dell’s one-stop worldwide procurement centre. It delivers a consistent purchasing experience worldwide by enabling the creation and management of global orders through a single platform.

What is Global Portal?

One-Stop Global Procurement

A single, consistent platform servicing all countries worldwide — no need for multiple, regional pages

Customised for You

Quick and easy customisation of user access and your IT standards

Indirect Country Ordering

Enables online purchasing in countries where customers cannot order directly from Dell

Scalable Solution

Integration with most ERP systems (Oracle, Ariba, SAP, etc) at any time during deployment or sustainment

Page 4: Global Portal Overview - Dell · Confidential2 3/27/2013 Global Portal • Premier advantages and more for B2B ... PremierConnect is Dell’s B2B eCommerce solution . ... Global Portal

Global Portal 4 Confidential 3/27/2013

A common user experience, platform and workflow, with consistent terms and conditions for any geographical location.

Global Control

• Gain control and visibility on all orders globally

Consistency

• Implement standard purchasing policies and procedures more effectively, enterprise-wide

Simplicity

• Save time and hassle with simple, user-friendly tools

Multi-country

• Place orders in a multi-country and multi-currency environment

One-Stop Global Procurement

Page 5: Global Portal Overview - Dell · Confidential2 3/27/2013 Global Portal • Premier advantages and more for B2B ... PremierConnect is Dell’s B2B eCommerce solution . ... Global Portal

Global Portal 5 Confidential 3/27/2013

For your IT Standards • Populate with standard configurations

for different departments and specific user groups

For How You Work • Customise your experience by

choosing gadgets to add to your personal workspace

• Get product options and quotes specific to you and your selected ship-to country destination

• Place orders from a central location or multiples

For Security and Control • Control what each user can see —

products, reporting, payment methods, etc.

• Control what users can do - creating and approving e-Quotes, managing access levels, etc.

• Manage the Dell Authorised Partners listed on the page

Implement global purchasing and pricing standards.

Customised for You

Page 6: Global Portal Overview - Dell · Confidential2 3/27/2013 Global Portal • Premier advantages and more for B2B ... PremierConnect is Dell’s B2B eCommerce solution . ... Global Portal

Global Portal 6 Confidential 3/27/2013

Partner connection

• Seamless, convenient connection with Dell authorised commercial Partners

Training

• Customer and Partner training available on Indirect Country Ordering

Global Standards

• Same standards/products/S&P* available as your Global Contract

Consistent process

• Provides a consistent approach to the quoting and ordering process

Request tracking

• Built-in Partner Request tracking

Localised options are supported to make the global ordering process convenient and seamless.

Indirect Country Ordering

*not available in all regions

Page 7: Global Portal Overview - Dell · Confidential2 3/27/2013 Global Portal • Premier advantages and more for B2B ... PremierConnect is Dell’s B2B eCommerce solution . ... Global Portal

Global Portal 7 Confidential 3/27/2013

Global Portal can be incorporated with most ERP systems such as Oracle, Ariba, and SAP at any time during deployment or sustainment via a PremierConnect integration.

Scalable Solution

PremierConnect is Dell’s B2B eCommerce solution.

It integrates a customer’s ERP system with Dell’s Premier Page, helping to speed procurement, lower costs, maximise accuracy, and streamline processes.

Offers a complete solution for your global end-to-end electronic procurement process

Integrates with your Dell customised catalogue, streamlining processes from shopping through invoicing

Customised with agreed-upon products, prices and standard configurations specified on your Dell catalogue

User-friendly and secure from catalogue through payment

Page 8: Global Portal Overview - Dell · Confidential2 3/27/2013 Global Portal • Premier advantages and more for B2B ... PremierConnect is Dell’s B2B eCommerce solution . ... Global Portal

Global Portal 8 Confidential 3/27/2013

1. Global standards and pricing Gadget displays agreed standards and pricing in available currencies based on country selection

High-Level Features

2. Select by ship-to country Global Standards Gadget allows country selection for shipping requirements

3. Access/user roles Enables customisation of what users can do and see

4. Reporting Access to Purchase History, Warranty Expirations and Order Status

5. Customised catalogues Including Full Catalogue and/or Software & Peripherals Catalogue

6. Global account team information Enables easy access to the right contacts

Page 9: Global Portal Overview - Dell · Confidential2 3/27/2013 Global Portal • Premier advantages and more for B2B ... PremierConnect is Dell’s B2B eCommerce solution . ... Global Portal

Global Portal 9 Confidential 3/27/2013

Assess customer needs against Dell’s online capabilities and value proposition

Assessment 1

Define and set expectations around the Customised Global Portal solution

Define 2

Establish clear, committed objectives, and timelines

Plan 3

Implement an online solution aligned to Customer Requirements

Develop 4

Complete training and ensure a successful Go-Live customer experience

Launch 5

Focus on maintaining a positive online customer experience

Support 6

Dell’s Global Portal On-Boarding Process

Dell’s six-step process builds your Global Procurement path:

Page 10: Global Portal Overview - Dell · Confidential2 3/27/2013 Global Portal • Premier advantages and more for B2B ... PremierConnect is Dell’s B2B eCommerce solution . ... Global Portal

Global Portal

Getting Started

10 Confidential 3/27/2013

Requirements: • Qualification as a global customer via

the Dell Global Customer Program

Timeline for set-up: • From one to two months

Cost: • Dell does not charge for a global

portal set-up

Estimated Annual Savings

Contact your Dell Account Team

Page 11: Global Portal Overview - Dell · Confidential2 3/27/2013 Global Portal • Premier advantages and more for B2B ... PremierConnect is Dell’s B2B eCommerce solution . ... Global Portal

Global Portal

Global Portal

Thank You!