global mobile payment methods: second …...2018/02/28 · share of in-person card payments made...
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GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2017 PUBLICATION DATE: FEBRUARY 2018
PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-8 TABLE OF CONTENTS I PAGE 9 REPORT-SPECIFIC SAMPLE
CHARTS I PAGE 10 METHODOLOGY I PAGE 11 RELATED REPORTS I PAGE 12 CLIENTS I PAGE 13-14 FREQUENTLY ASKED QUESTIONS
PAGE 15 ORDER FORM I PAGE 16 TERMS AND CONDITIONS
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PRODUCT DETAILS Title:
Type of Product:
Category:
Covered Regions:
Covered Countries:
Language:
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Number of Charts:
Global Mobile Payment Methods: Second Half 2017
Report
Online Payment
Asia-Pacific, Europe, Latin America, Middle East and Africa, North
America
Australia, Brazil, Canada, China, Denmark, Finland, France, Germany,
Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Mexico,
Nigeria, Norway, Poland, Portugal, Russia, Spain , Singapore, South
Korea, Sweden, Switzerland, Turkey, UK, USA
English
PDF & PowerPoint
108
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QUESTIONS
ANSWERED
IN THIS REPORT
What are the key trends in global mobile payments?
Which countries are leading worldwide in mobile payment adoption?
What is the current state and the prospects of in-store mobile payments?
Who is winning the battle of mobile wallets?
SECONDARY MARKET
RESEARCH
Our reports are exclusively based on secondary market research. Our researchers derive
information and data from a variety of reliable published sources and compile the data into
understandable and easy-to-use formats.
ADVANTAGES Maximum Objectivity
Reliable Sources
Up-To-Date Analysis
Boardroom-Ready PowerPoint Presentations
Guidance For Strategic Company Decisions
GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2017
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MOBILE PAYMENT USER PENETRATION REACHES ONE-THIRD OF
CONNECTED CONSUMERS
Mobile payment adoption is rising worldwide, with a third of Internet users surveyed
in 2017 having used mobile payment services, according to recent research cited in the
yStats.com publication. Mobile payment user penetration among connected consumers is
the highest in Asia-Pacific, where over half a billion individuals made payments via mobile
devices in China alone. Mobile wallets have become a popular settlement method in Asia’s
emerging markets and are also gaining acceptance in advanced economies of the region,
such as Japan and South Korea.
In other global regions, mobile payments are also on the growth path. In Europe,
Scandinavian markets are leading in proximity mobile payment penetration, followed by the
UK, as of 2018. Mobile payment services such as Swish, MobilePay and Vipps ranked as
some of the most popular ways for consumers in Sweden, Denmark and Norway to pay for
online purchases in 2017, according to surveys cited in the yStats.com report. In the USA,
both awareness and usage of mobile payments were in the double-digits last year, with
PayPal, Apple Pay, Android Pay, Samsung Pay and other mobile wallets used not only for
online shopping, but also for making payments in-store. In Latin America, around one-
quarter of Internet users made mobile payments, while in Africa mobile money services
reached new heights in terms of usage during 2017.
Despite this solid growth, data in the yStats.com report also shows that fears over
security of mobile payments still persist. More than 50% of global Internet users believed
that making payments via mobile was not safe. Even in countries with above average mobile
payment usage, such as Sweden, mobile payment methods are valued for convenience and
ease of use, but are not perceived as the safest way to make payments.
GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2017
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MANAGEMENT SUMMARY
GLOBAL DEVELOPMENTS
Mobile Payment User Penetration, in % of Internet Users, by Regions, Q4 2015 & Q2 2017
Apple Pay User Penetration Compared to Overall Mobile Payment User Penetration, in % of Internet Users, by
Penetrated Markets, Q2 2017
Share of Internet Users Who Believe That Mobile Payment is Not Secure, in %, October 2016
ASIA-PACIFIC
3.1. REGIONAL
Awareness and Usage of New Payment Methods, in % of Consumers, August 2017
Top 3 Mobile Payment Services Used by Internet Users, by Selected Countries, incl. India, Indonesia, Philippines,
South Korea and Thailand, in % of Internet Users, Q2 2017
3.2. ADVANCED MARKETS
3.2.1. JAPAN
Online and Mobile Payment Trends, January 2018
Awareness and Usage of E-Money Services and Smartphone Payment Services, in % of Smartphone Users,
November 2017
Most Used Smartphone Payment Services, in % of Smartphone Payment Users, November 2017
Locations of Using Smartphone Payment, in % of Smartphone Payment Service Users, November 2017
Share of Smartphone Owners Who Have Used QR Code Payment, in %, and Share of Non-Users Who Would Like to
Use It in the Future, in %, October 2017
3.2.2. SOUTH KOREA
Daily Average Value of Mobile Card Payments, in KRW billion, H1 2015 - H1 2017
Top 5 Mobile Payment Services by Payment Volume, in KRW billion, January-August 2017
Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2018f
3.2.3. AUSTRALIA
Breakdown of Online Payments by PC/Tablet and Mobile, in %, 2013 & 2016
E-Commerce Sales Shares of Apple Pay and Android Pay, in %, 2017e
Share of In-Person Card Payments Made via Mobile Phone, in %, 2016
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ASIA-PACIFIC (CONT.)
3.3. EMERGING MARKETS
3.3.1. CHINA
Online and Mobile Payment Trends, January 2018
Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014 - 2016 & June
2017
Third-Party Mobile Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2016 – Q2 2017
Breakdown of Third-Party Mobile Payment GMV by Players, in %, by Two Comparative Estimates, Q2 2017
Breakdown of Third-Party Mobile Payment, by Type, in %, Q2 2016 – Q2 2017
Payment Methods Used for In-Store Purchases, in % of Internet Users, June 2017
Selected Mobile Payment Services Used Regularly to Make Payments, in % of Urban Consumers, 2017
Payment Transactions Processed via Offline QR Code Scanning, in CNY billion, Q1 2016 - Q1 2017
Proximity Mobile Payment Users Number, in millions, and Penetration, in % of Smartphone Users, 2016 -2021f
3.3.2. INDIA
Payment Methods Preferred When Making Online/Mobile Payments, in % of Urban Internet Users, 2017
Value of Payment Transactions by Selected Non-Cash Payment Methods, in INR billion, and Volume, in millions, incl.
Mobile Wallets, FY 2014-2015 - FY 2016-2017
3.3.3. INDONESIA
Top 10 Mobile Payment Services Used, in % of Mobile Payment Users, September 2017
3.3.4. SINGAPORE
Share of Credit Card Holders Who Used Mobile Wallets to Make Payments from Credit Card, 2016 & 2017
EUROPE
4.1. REGIONAL
Top Countries in Western Europe by Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2018f
4.2. ADVANCED MERKETS
4.2.1 UK
Online and Mobile Payment Trends, January 2018
Proximity Mobile Payment Users Number, in millions, and Penetration, in % of Smartphone Users, 2016 -2021f
Breakdown of Apple Pay and Android Pay Users by Age Group, in %, Compared to Total Adults, 2016
Most Valued Aspects of Mobile Payment, in % of Mobile Payment Users, July 2017
Share of Internet Users Who Have Used Fingerprint Technology to Pay for Goods and Who Have Used “Selfie”
Payments, in %, 2017
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EUROPE (CONT.)
4.2. ADVANCED MERKETS (CONT.)
4.2.2. GERMANY
Online and Mobile Payment Trends, January 2018
Share of Consumers Who Have Used Payment via Smartphone, in %, and Share of Non-Users Who Could Imagine
Paying With a Smartphone in the Future, in %, April 2017
Breakdown of Optimization of Payment Process for Mobile, in % of Online Merchants, 2017
Reasons for Cancelling a Purchase via Smartphone, in % of Smartphone Shoppers, 2017
4.2.3. FRANCE
Mobile Payment User Penetration, in % of Smartphone Users, March 2017
Number of Mobile Payment Users, in millions, June 2015, June 2016 & March 2017
4.2.4. SPAIN
Payment Methods Used in M-Commerce, in % of Mobile Shoppers, 2016 & 2017
4.2.5. ITALY
Breakdown of Awareness and Usage of New FinTech Services, in % of Internet Users, 2017
4.2.6. SWEDEN
Awareness and Usage of Mobile Payment Solutions, in % of Internet Users, Q2 2017
Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2017
Reasons to Choose a Particular Payment Method, in % of Online Shoppers, Q2 2017
4.2.7. SWITZERLAND
Mobile Payment User Penetration, by Current User and Potential Use, in % of Consumers, August 2017
Breakdown of Third-Party Mobile Payment Solutions Used, in % of Users, August 2017
4.2.8. DENMARK
Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2017
4.2.9. NORWAY
Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2017
4.2.10. FINLAND
Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2017
4.2.11. IRELAND
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
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EUROPE (CONT.)
4.3. EMERGING MARKETS
4.3.1. RUSSIA
Attitudes to Mobile Payment, in % of Respondents, Compared to Global Average, 2016
4.3.2. POLAND
Payment Methods Used in Online Shopping, in % of Online Shoppers, 6 Months to October 2017
Payment Methods That Encourage Online Shoppers to Purchase Online, in % of Online Shoppers, April 2017
4.3.3. TURKEY
Breakdown of the Number of E-Commerce Transactions With Payment Cards by Mobile and Web, in %, Q3 2016
4.3.4. PORTUGAL
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
4.3.5. HUNGARY
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
NORTH AMERICA
5.1. REGIONAL
Share of Consumers Using Mobile Payment Apps at Least Weekly, by Apps from Retailers and Other Apps, 2016 &
2017
Breakdown of Current and Planned Mobile Payment Solutions Acceptance, in % of Retailers, February 2017
5.2. USA
Online and Mobile Payment Trends, February 2018
Awareness and Usage of Emerging Technologies in Shopping, incl. Mobile Payment, in % of Consumers, July 2017
Share of Consumers Who Are Worried About Their Personal Information When Using a Mobile Payment App, in %,
2015 – 2017
Mobile Payment Transactions, in USD billion, 2011, 2016 & 2021f
Mobile Wallets Used, in % of Internet Users, July 2017
Mobile Payment Apps Used for Making Payments In Store, in % of In-Store Mobile Payment Users, February 2017
Mobile Payment Apps Used for Preordering Food or Coffee, in % of Users, February 2017
P2P Mobile Payment Users, in millions, and Penetration, in % of Smartphone Users, 2016 -2021f
5.3. CANADA
Share of Cardholders Who Loaded Credit/Debit Card Information on Their Mobile Phone/Wallet, in %, 2017
Awareness of Contactless Payment Methods, in % of Credit/Debit Cardholders, H1 2017
Breakdown of Contactless Card Payment Users and Apple Pay Users by Age Group, in %, Q2 2017
Share of Smartphone Users Indicating Security Concerns as a Hindrance to Making Mobile Payments, in %, by Age
Group, May 2017
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LATIN AMERICA
6.1. BRAZIL
Payment Methods Used in M-Commerce, in % of Mobile Shoppers, September 2017
6.2. MEXICO
Online Payment Methods Used in E-Commerce, by Device Used, in % of Online Shoppers, August 2017
Offline Payment Methods Used in E-Commerce, by Device Used, in % of Online Shoppers, August 2017
MIDDLE EAST AND AFRICA
7.1. ISRAEL
Share of Adult Internet Users in Israel Who Use Mobile Wallet Apps to Purchase Goods or Services At Least Once a
Month, in %, May 2017
7.2. NIGERIA
Number and Value of Internet (Web) and Mobile Payment Transactions, in millions and in NGN billion, 2011- 2016 &
H1 2017
Breakdown of Experience with Mobile Money, in % Adults, 2016
Main Purposes of Using Mobile Money Services, in % Mobile Money Users, 2016
7.3. NIGERIA
Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of
Accounts, in millions, and Number of Agents, in thousands, 2008 – 2017
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GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2017
REPORT-SPECIFIC SAMPLE CHARTS
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GENERAL METHODOLOGY OF OUR MARKET REPORTS Secondary Market Research
The reports are compiled based on secondary market research.
Secondary research is information gathered from previously published
sources. Our reports are solely based on information and data acquired
from national and international statistical offices, industry and trade
associations, business reports, business and company databases,
journals, company registries, news portals and many other reliable
sources. By using various sources we ensure maximum objectivity for all
obtained data. As a result, companies gain a precise and unbiased
impression of the market situation.
Cross referencing of data is conducted in order to ensure
validity and reliability.
The source of information and its release date are provided on
every chart. It is possible that the information contained in one chart is
derived from several sources. If this is the case, all sources are mentioned
on the chart.
The reports include mainly data from the last 12 months prior
to the date of report publication. Exact publication dates are mentioned in
every chart.
Definitions
The reports take into account a broad definition of B2C E-
Commerce, which might include mobile commerce. As definitions may
vary among sources, exact definition used by the source (if available) is
included at the bottom of the chart.
Chart Types
Our reports include text charts, pie charts, bar charts, rankings,
line graphs and tables. Every chart contains an Action Title, which
summarizes the main idea/finding of the chart and a Subtitle, which
provides necessary information about the country, the topic, units or
measures of currency, and the applicable time period(s) to which the data
refers. With respect to rankings, it is possible that the summation of all
categories amounts to more than 100%. In this case, multiple answers were
possible, which is noted at the bottom of the chart.
Report Structure
Reports are comprised of the following elements, in the following
order: Cover page, preface, legal notice, methodology, definitions, table of
contents, management summary (summarizing main information
contained in each section of report) and report content (divided into
sections and chapters). When available, we also include forecasts in our
report content. These forecasts are not our own; they are published by
reliable sources. Within Global and Regional reports, we include all major
developed and emerging markets, ranked in order of importance by using
evaluative criteria such as sales figures.
Notes and Currency Values
If available, additional information about the data collection, for
example the time of survey and number of people surveyed, is provided in
the form of a note. In some cases, the note (also) contains additional
information needed to fully understand the contents of the respective data.
When providing information about amounts of money, local
currencies are most often used. When referencing currency values in the
Action Title, the EUR values are also provided in brackets. The conversions
are always made using the average currency exchange rate for the
respective time period. Should the currency figure be in the future, the
average exchange rate of the past 12 months is used.
METHODOLOGY OF OUR GLOBAL MOBILE PAYMENT METHODS: SECOND HALF 2017
Report Coverage
This report covers the global mobile payment market. It takes
into account a wide definition of mobile payment, including payment
methods used in mobile shopping (remote) and in-store (proximity)
mobile payment.
Major B2C E-Commerce markets in all global regions are
covered, including advanced and emerging, while data availability varied
across the countries.
The report includes data mostly published within the second
half of 2017. The exact date of publication of the source is stated on each
chart. The time period which the data refers to differs by source.
Report Structure
The global chapter opens the report, featuring an overview of
global mobile payment developments.
Within each region, the countries are also ranked by B2C E-
Commerce sales and, where applicable, grouped by advanced and
emerging markets. Furthermore, where available, regional information is
also included.
Depending on data availability, the following types of market
information are included: mobile payment user penetration, payment
methods most used when buying from mobile devices, number and
volume of mobile payment transactions, most popular mobile payment
services, awareness and usage of mobile wallets. Not all the mentioned
types of information are available for each of the covered countries. For the
top 5 countries leading worldwide in B2C E-Commerce sales, also online
and mobile payment trends and news about major players, such as
payment providers, banks and retailers are presented on text charts.
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Global Online Payment Methods: Second Half 2017 February 2018 € 1,950
Asia-Pacific Online Payment Methods: Second Half 2017 February 2018 € 750
Europe Online Payment Methods: Second Half 2017 February 2018 € 950
Innovation Trends in Global Retail and Payments 2017 October 2017 € 950
Top 5 Country B2C E-Commerce Sales Forecasts: 2017 to 2021 December 2017 € 1,950
China B2C E-Commerce Sales Forecasts: 2017 to 2021 November 2017 € 450
USA B2C E-Commerce Sales Forecasts: 2017 to 2021 November 2017 € 450
Japan B2C E-Commerce Sales Forecasts: 2017 to 2021 November 2017 € 450
UK B2C E-Commerce Sales Forecasts: 2017 to 2021 November 2017 € 450
Germany B2C E-Commerce Sales Forecasts: 2017 to 2021 November 2017 € 450
Middle East B2C E-Commerce Market 2018
North America B2C E-Commerce Market 2017
Latin America B2C E-Commerce Market 2017
Europe B2C E-Commerce Market 2017
Western Europe Asia B2C E-Commerce Market 2017
Asia-Pacific B2C E-Commerce Market 2017
Southeast Asia B2C E-Commerce Market 2017
January 2018
December 2017
October 2017
July 2017
July 2017
June 2017
May 2017
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€ 1,950
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Global M-Commerce 2017 June 2017 € 1,950
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