global marketing strategies for indian firms

146
EXECUTIVE SUMMARY Global marketing offers a way for companies of all sizes to grow by expanding their customer base beyond the domestic market. However, the complexities of global marketing demand careful planning and proper implementation. This study has been conducted to gain knowledge about the potential strength of Stainless Steel exports of China. The supply demand scenario, domestic steel industry and the present and possible role of India was analyzed in case of China. To start with the Indian and the world Iron and steel Industry is studied and comparative study of the performance of Exporting Countries and Indian industry is analyzed. India’s positioning in the global perspective will depend upon cost competitiveness of the Indian. Besides the continuous emphasis is to given on new technology/process/products developed, productivity improvement, quality improvement. The Chinese steel market is one of the most active markets in the world. China is a country with a dynamic economy whose annual growth rate has stayed at 7-8 percent in the last five years. 1

Upload: ashishjain18fzd

Post on 18-Nov-2014

109 views

Category:

Documents


0 download

DESCRIPTION

global marketing strategy for Indian forms

TRANSCRIPT

Page 1: Global Marketing Strategies for Indian Firms

EXECUTIVE SUMMARY

Global marketing offers a way for companies of all sizes to grow by expanding

their customer base beyond the domestic market. However, the complexities of

global marketing demand careful planning and proper implementation.

This study has been conducted to gain knowledge about the potential strength of

Stainless Steel exports of China. The supply demand scenario, domestic steel

industry and the present and possible role of India was analyzed in case of

China.

To start with the Indian and the world Iron and steel Industry is studied and

comparative study of the performance of Exporting Countries and Indian industry

is analyzed.

India’s positioning in the global perspective will depend upon cost

competitiveness of the Indian. Besides the continuous emphasis is to given on

new technology/process/products developed, productivity improvement,

quality improvement. The Chinese steel market is one of the most active

markets in the world. China is a country with a dynamic economy whose annual

growth rate has stayed at 7-8 percent in the last five years.

After this China Customer are segmented, and the most attractive segments for

Indian Exporters are selected as target markets. The company studied is Jindal

Steel Ltd. Jindal Stainless is among the top twelve stainless steel producers in

the world along with Arcelor, KTS, Acerinox, Avesta Polarit, and POSCO etc. The

company itself has two offices in China and is a well-known brand in the Chinese

Stainless Steel Industry. It is a pioneer in the production of Chrome Manganese

Stainless Steel and last year 90% of Jindal Stainless' exports were to China.

1

Page 2: Global Marketing Strategies for Indian Firms

OBJECTIVES OF THE STUDY

Indian business firms are facing problems on the international

marketing front and the possible strategies the can employ for going

global and maintain their stride with global scenario

2

Page 3: Global Marketing Strategies for Indian Firms

3

Page 4: Global Marketing Strategies for Indian Firms

Marketing Mix of Global Marketing

Marketing planning helps you decide what products or services are

required in your market, then how to sell them and what price to put on

them. So focus on the “seven P’s of marketing” — people, planning,

product, positioning, pricing, place and promotion.

People

The personal, cultural, social and psychological attitudes of your

customers are important. If you are going to meet their needs; do some

basic market research.

Planning

your market research needs to be analyzed and evaluated. You can then

start to predict the requirements of your customers.

Product (or service)

What makes your product different from that of your competitor? Can you

develop any brand values for your product? Decide what your unique

selling point is and work out how the customer will benefit from your

product or service.

Positioning

Differentiate your product from that of your competitors. Look for the gap

in the market for your product; work out why this gap exists. How big is

this market? Does it have short and/or long term growth potential? Decide

who your competitors are and how they will react to your plans. What

4

Page 5: Global Marketing Strategies for Indian Firms

makes your product special? How will you develop and exploit competitive

advantage; work out the best time to launch your product.

Pricing

What people feel about a product is reflected in what they are prepared to

pay for it. Identify what value your customers place on your product. Then

decide which market segment you will attack e.g. premium or budget.

What discount structure (if any) will you offer for volume. What will be your

pricing policy for agents, wholesalers and retailers?

Place

You may need to work out how your goods will move from where they are

produced to where they are sold. You may want to use wholesalers,

retailers or your own premises. Or will you use direct marketing,

telemarketing, or e-commerce via the Internet?

Promotion

This is the most visible aspect of marketing. It pulls together various

communication elements- Corporate identity; Branding; Advertising strategy;

Public relations, internal and external; Direct marketing; Sales promotion and

merchandising; Sales and sales management; Exhibitions.

5

Page 6: Global Marketing Strategies for Indian Firms

6

Page 7: Global Marketing Strategies for Indian Firms

Developing Marketing Strategies

Positioning and differentiating the market offerings through the product

lifecycle

Developing new market offerings

Designing global market offerings

This study will also be conducted to gain knowledge about the potential strength

of Stainless Steel exports of China. The supply demand scenario, domestic

steel industry and the present and possible role of India was analyzed in case

of China.

To start with the Indian and the world Iron and steel Industry is studied and

comparative study of the performance of Exporting Countries and Indian industry

is analyzed.

In the next step, the environmental analysis of China is done. The environments

selected included macro-micro economic environment, legal environment, social

environment, and business environment, of China.

India’s positioning in the global perspective will depend upon cost

competitiveness of the Indian. Besides the continuous emphasis is to given on

new technology/process/products developed, productivity improvement,

quality improvement. The Chinese steel market is one of the most active

markets in the world. China is a country with a dynamic economy whose annual

growth rate has stayed at 7-8 percent in the last five years.

The Iron and Steel Industry is one of the major foreign exchange earners, despite

of important role it plays in balancing India’s international trade. Steel has

7

Page 8: Global Marketing Strategies for Indian Firms

pervaded our daily lives from the kitchen to hospital and industry. Because of

its ability to withstand corrosion, steel has found an indispensable slot even in

the medical world. Extensively used, steel is sudden in a wide assortment of

container industry, galvanizing units, engineering industry electrical industry,

re-rolling industry and heavy industry. Hence we can say that:

There is a little bit of steel in everyone’s life

Iron containing less than 2% carbon and less than 1-% silicon and not more

than a trace of phosphorus is what is usually termed steel. Carbon is the

principal hardening element in steel. The increment of carbon % within steel

increases the hardness of steel. The hardness becomes correspondingly less

in steel containing more than 85% carbon than low carbon ranges.

PRODUCTION PROCESS

There are two primary methods of making steel, differing in terms of the

process and raw materials used : the blast furnace route (BF) and the electric

arc furnace (EAF) route. In the BF process, the iron is first reduced with coke

in a blast furnace and then refined to produce molten steel, while in the EAF

process a mix of scrap and sponge iron is melted using electricity in an

electric are furnace to produce long and flat products.

Stainless steel is gaining recognition and it is considered as the friendly and

sustainable material because of its corrosive resistance and for its easy to clean /

hygienic surfaces. Its versatility, durability and its supraliminal quality makes

stainless steel the exceptional material of a choice for the new millennium.

Initially stainless steel found its applicability in cutlery and gradually into textile,

chemical and other engineering industries. Today its application has created

wonders in the Architecture, Building and Construction (ABC) and Automobile,

Railways and Transportation (ART).

8

Page 9: Global Marketing Strategies for Indian Firms

Stainless steel usage in the building and construction sector would increase in

the coming years. If the potential of the market is fully realized in terms of the

prospective end use sectors mentioned above along with the continuing growth

of the utensil market, the future growth rate of stainless steel can even be higher

than witnessed in the last decade.

INDIAN STEEL INDUSTRY

Indian Steel Industry is now going through a speedy growth path. In the global

scenario, China remains the world’s largest crude steel producer in 2008. China’s

steel sector has been following an upward trend, with sale of steel product

reaching their highest levels in recent years. Increased imports and decreased

export have combined to bring great pressure to bear upon china’s steel market.

The Antidumping Measure taken by the United States against China HR Plates

has seriously helped up China’s export.

In china the volatile Nickel price create uncertainty in the stainless steel market.

China’s Metal Sector has been enjoying a period of astonishing growth. Trend of

production and consumption are further elaborated with respect to category of

products like cold rolled flat, bars, wire rods and pipes. Stainless steel world has

a department specialized in research and intelligence to help meet the market’s

increasing need for the resolution of complex technological and informational

problem.

Stainless steel production in India is speedily increasing since the last three

decades. Initially India had to depend on foreign markets to meet its requirement

of stainless steel. Today India is self sufficient enough to make stainless steel of

all grades, shapes & sizes and is also a major exporter of stainless steel of

9

Page 10: Global Marketing Strategies for Indian Firms

utensil grade. In the Public Sector, the special steel plants of Steel Authority of

India Limited (SAIL) at Durgapur and Salem have made significant contribution

for the growth of this industry. Mukand Limited, Panchmahal Steel Limited, Shah

Alloys Industries Ltd., Jindal Strips Limited have also contributed significantly in

making India self-sufficient in stainless steel production. (William A. Johnson,

2001)

Most (around 75%) of the Indian stainless steel market is still in the kitchen

segment. Indian Railways is switching over to manufacture their passenger

coaches which will require 15 mt stainless steel per coach in coming 5 years.

The Indian government is using Ferric cold rolled stainless steel strips for

making coins. The main focus of Indian stainless steel industry is China which

still imports 90% of stainless steel. (William A. Johnson 2001)

EXPORTS FROM INDIA

Iron and steel exports from India started after 1964, the first time India’s supply

dominated her domestic needs. Though the Indian exports are quite vulnerable

to domestic demand conditions, the export market has been doing reasonably

well in the past few years, with FY03 seeing an increase of more than 100% over

the previous year. The increase in exports to Asia (approx. 227%) and America

(105%) has contributed to this massive growth. The abundant availability of raw

materials like iron ore and cheap manpower in India provide tremendous

potential for the iron and steel sector to grow. (Peter M Fish, 2003)

The recovery of the steel sector witnessed in 2006-07 was carried forward in Q1

2007-08. Production and apparent consumption were higher by 8.4 per cent and

1.6 per cent, respectively. Production growth was 9.4 per cent in the flats

10

Page 11: Global Marketing Strategies for Indian Firms

segment as against 5.7 per cent in the non-flat segment. Apparent consumption

growth in the flat and non-flat segments was —1.5 per cent and 5.1 per cent,

respectively.

The apparent consumption growth in the flat segment was negative despite a

positive production growth, due to sharp rise in exports coupled with a poor

domestic off-take largely due to the transporters strike in April 2003. Export

performance was remarkable with a growth of 38.6 per cent during the period.

Imports were higher by 26.8 per cent.

Export growth was higher for flat products (41.8 per cent) as against non-flat

products (21.8 per cent). Import growth was higher for non-flat products (42.9 per

cent) as against flat products (25.7 per cent). The capacity utilization (primary

and secondary producers) of crude steel production improved from 86.3 per cent

in Q1 2002-2003 to 92.0 per cent in Q1 2003-2004.

India exported about 3.85 million tonnes of stainless steel production in 2007-08.

Of these, low nickel high manganese grade hot rolled and cold rolled products

were 30,000 tones. In the 300 series, hot rolled and cold rolled products were

about 30,000 tones, Corex Furnace Bars 43,600 tones, wire and cables about

22,000 tones. The export of 400 series was 13,800 tones of which CF Bars were

9,200 tones and wire and coils about 3,400 tones. The export of utensils and

kitchenware during 2007-08 was about 80,000 tones. The value of utensil export

by India in 2007-08 was about US $ 47 million to Middle-East.

STATEMENT OF THE PROBLEM

11

Page 12: Global Marketing Strategies for Indian Firms

The study is intended to find the export potential of Stainless steel to Chinese

market, to reveal present pattern and possible future developments of supply,

demand and consumption in relevant product specific markets.

Jindal Strips Limited is the largest integrated producer of stainless steel in India.

It is Flagship Company of Jindal Group set up in 1970 under the visionary of Mr.

O.P.Jindal. Jindal Organization is ranked fourth amongst the top Indian Business

houses.

The company initiates developing new market for its stainless steel products

around four to five years back and has been able to achieve compounded

average growth. Jindal is the leader in domestic market of stainless steel and it is

trying to become a major player in international market. With a market share of

50% in India, it also exports to various countries across the globe. Jindal

stainless is the only company in India which has the composite stainless steel

plant for the manufacture of Slabs, Blooms, Hot rolled and Cold Rolled Coils.

This study is carried out keeping in the interests of Jindal Strips Limited and

hence it becomes important to have an insight of the domestic market and export

potential in the Chinese market.

12

Page 13: Global Marketing Strategies for Indian Firms

OBJECTIVES OF THE STUDY

1. To study various global marketing strategies

2. This study highlights the export potential of Jindal Strips Limited in China.

3. This study may help Jindal Strips Limited in identifying new markets.

4. This study would present the strategic alliances that Jindal Strips limited can form to reduce the risk in the market.

13

Page 14: Global Marketing Strategies for Indian Firms

14

Page 15: Global Marketing Strategies for Indian Firms

A global industry is an industry in which the strategic positions of competitors in

major geographic or national markets are fundamentally affected by their overall

global positions. A global firm is a firm that operates in more than one country

and captures R&D, production, logistical, marketing, a financial advantages in its

costs and reputation that are not available to purely domestic competitors. Global

firms plan, operate, and coordinate their activities on a worldwide basis. Ford’s

“world truck” has a European-made cab and a North American- built chassis, is

assembled n Brazil, and is imported into the United States for sale. Otis Elevator

gets its door systems from France, small geared parts from Spain, electronics

from Germany, and special motor drivers from Japan; it uses the United States

for systems integration. A company need not be large to sell globally.

Developing an International Marketing Strategy

An international marketing strategy involves developing and maintaining a strate-

gic fit between the international company's objectives, competencies, and

resources and the challenges presented by its international market or markets.

(Terpstra, V. and Sarathy, R., 1997) As such, the international strategic plan

forges a link between the company's resources and its international goals and

objectives in a complex, continuously changing international environment. Given

the changing nature of the environment, the international company's strategic

plan cannot afford a typical long-term focus (a five- or ten-year plan); rather, the

planning process must be systematic and continuous, and it must re-evaluate

objectives in light of new opportunities and potential threats. (Carol Graham,

2001)

Another dimension of international marketing strategy is linked to the company's

commitment to its international markets. Some companies use international

15

Page 16: Global Marketing Strategies for Indian Firms

marketing only to test the waters or to unload overproduction. (Carol Graham,

2001) This approach to international marketing, although it might open long-

term opportunities to the company, does not indicate a substantial commitment

to internationalization and is not a premise for success in the long term in

international markets. A long-term international commitment that entails

substantial investment in terms of resources and personnel is likely to bring the

company the greatest rewards in the long run. Such a strategy will make the

company a stronger competitor in the world market, as well as at home.

International strategic planning takes place at different levels(Isobel Doole and

Robin Lowe, 2003):

• At the corporate level, the strategic plan allocates resources and establishes

objectives for the whole enterprise, worldwide. The corporate plan has a

long-term focus and involves the highest levels of management. PepsiCo

Beverages headquarters (including its international headquarters) are

located in Purchase, New York, USA. The company's corporate plan is

developed here.

Frank Bradley and Michael Gannon (2000) proposes that planning at this level

involves international target market selection decisions:

At the division level the strategic plan allocates funds to each business unit

based on division goals and objectives. In the PepsiCo example, its division

for Eastern Europe is located in Vienna, Austria. From there, the company

coordinates all local (country-level) operations. At this point, Pepsi may

16

Page 17: Global Marketing Strategies for Indian Firms

use various portfolio analysis tools to decide which brands to harvest, to

invest in, or to divest, and plan its resources accordingly.

At the business unit level, within each country, decisions are made regarding

which consumer segments to target. At this level, Pepsi develops a strategic

plan.

At the product level (line, brand), a marketing plan is developed for achieving

objectives. PepsiCo's marketing plan for Poland, for example, might

include increasing the consumption of Pepsi and Pepsi Light and launching

Pepsi Max beyond the cities of Warsaw, Krakow, Wroclaw, and Poznan.

DEVELOPING AN INTERNATIONAL MARKETING PLAN

At this stage of the planning process, the international company develops a mar-

keting plan. Assuming that the company has already analyzed its marketing

opportunities and researched and selected the target market, it must now (Terry

Hennessy, 1999)

• Develop marketing strategies for the target market, deciding on the prod

uct mix for the local target market, as well as on the other components of

the marketing mix—distribution, promotion, and pricing.

• Plan the international marketing programs.

• Manage (organize, implement, and control) the marketing effort.

The decision on which elements of the marketing mix to use in a particular target

market is closely linked to the product's life cycle and to the market entry strategy

selected: A product in the early stages of its life cycle, such as the Palm Pilot, will

17

Page 18: Global Marketing Strategies for Indian Firms

most likely be sold to consumers in highly industrialized countries for a high price,

accompanied by heavy promotion. (Isobel Doole and Robin Lowe, 2003) A

product will most likely be manufactured in a developed country and exported to

the rest of the world. Alternatively, a product in the later stages of its life cycle,

such as a videocassette recorder, will be sold to consumers worldwide, regardless

of country development level. The company selling the product will heavily

compete on price and, thus, most likely manufacture the product in a developing

country where labor is inexpensive, to sell all over the world. Most likely, the

company will have at least one subsidiary located in the country of product

manufacture. (Carol Graham, 2001)

Insights into the marketing strategies that companies use to target international

markets reveal that marketing mix decisions are complex and based on

extensive research. Kraft Foods (www.kraftfoods.com), for example, has made

interesting product mix decisions: It sells coffee products and confectionery

products that cover the spectrum of target consumers—and the brands often

cannibalize.

Among the many brands of coffee Kraft Foods offers are:

Jacobs coffee: This product sells mainly in Central and Eastern Europe.

Jacobs coffee is popularly known as a quality German brand. Because con

sumers in Central and Eastern Europe have traditionally had frequent

interaction with German consumers and have acquired a taste and prefer

ence for German brands, marketing the Jacobs brand in this region was

appropriate. Had Kraft brought the product to the United States, it would

18

Page 19: Global Marketing Strategies for Indian Firms

have had to challenge quality perceptions of bulk coffee associated with

developing countries in Latin America (Colombia and Guatemala, in par

ticular) and Africa (Kenya, especially) and value perceptions held by store

brands and other low-priced national brands such as Folgers and Kraft's

own Maxwell House. (Dana-Nicoleta Lascu 2003)

Gevalia coffee: This brand is aimed at the Scandinavian market and

imported into the United States as a gourmet product sold exclusively by

mail order.

Among the numerous confectionery products Kraft offers are the following:

Milka: Kraft Foods is now importing its European Milka brand of choco

late into the United States, selling it primarily through chain stores such as

Target. Mass-market consumers in the United States are increasingly

replacing favorite local candy bars with products that are perceived as

more sophisticated and that are available at competitive prices. (Dana-

Nicoleta Lascu 2003) Competitors such as Ferrero Rocher and Dove have had

great success with the pre mium chocolates they sell in the U.S. market, and

they are increasingly placing their products in the impulse-purchase section,

by the cash register. Kraft's Milka is using a similar strategy, selling its basic-

milk chocolate

with the picture of a Swiss cow in the Alps on the packaging at Target

stores. Milka also is available in a wider selection at shops that specialize in

foreign gourmet foods. (Frank Bradley and Michael Gannon, 2000)

19

Page 20: Global Marketing Strategies for Indian Firms

Suchard: Kraft Foods is restricting the distribution of its premium

chocolate Suchard to Western Europe. Suchard has been for decades the

traditional competitor to Lindt in the premium chocolate market in

Europe. The Suchard name has long been associated with French-speaking

Switzerland, and most European consumers do not know that it is owned

by an American company.

Toblerone: Kraft is distributing its Toblerone chocolate brand extensively,

all over the world.

Kraft also has numerous brands that are restricted to a few markets. Among

them are Daim, aimed at Scandinavian consumers, and Bis, aimed at Argentina

and Brazil.

Kraft Foods, a company based in the United States, has different mix strategies for

each market. And it sells to the U.S. consumer only a fraction of its international

offerings, some of which are positioned as premium European imports. It should

be mentioned that companies with more limited resources will very likely be

more restricted in their worldwide market coverage.

Companies entering more and more countries in search of new markets are

likely to face increasing difficulty in continuously monitoring and controlling

their international operations. These firms must monitor not only the constantly

changing marketing environment, but also changes in competitive intensity, in

competitor product/service quality strategies, in supply chains, and in consumer

expectations. (Dana-Nicoleta Lascu 2003)

20

Page 21: Global Marketing Strategies for Indian Firms

21

Page 22: Global Marketing Strategies for Indian Firms

Major Decision in international marketing :

22

Deciding

whether to go

abroad

Deciding

which markets

to enter

Deciding how

to enter the

market

Deciding the

marketing

program

Deciding on

the marketing

organization

Page 23: Global Marketing Strategies for Indian Firms

DECIDING ON THE INTERNATIONAL ENTRY MODE

The company control over operations and overall risk increase from the export

mode to the wholly owned subsidiary entry mode. (Terpstra, V. and Sarathy, R.,

1997) In general, companies tend to use the export mode in their first attempt to

expand internationally and in environments that present substantial risk, and

companies tend to approach markets that offer promise and lower risk by

engaging in some form of foreign direct investment. (Terpstra, V. and Sarathy,

R., 1997) There are, however, many exceptions to these statements:

Companies that have been present for decades in attractive international

markets, such as Airbus Industries and Caterpillar, continue to export to those

markets, rather than manufacture abroad. Similarly, many new small businesses

find that they can manufacture products cheaply abroad and distribute them in

those markets without making a penny in their home country; this is increasingly

becoming a possibility for companies selling on the World Wide Web. (John D.

Daniels, 2005)

23

Page 24: Global Marketing Strategies for Indian Firms

Indirect Exporting

Indirect exporting means that the company sells its products to intermediaries in

the company's home country who, in turn, sell the product overseas. A company

engaging in indirect exporting can use middlemen such as export management

companies, trading companies, or agents/brokers to distribute its products

overseas. (Carol Graham, 2001) Alternatively, the company can use cooperative

exporting, also referred to as "piggybacking" or "mother henning." With cooperative

exporting, companies use the distribution system of exporters with established

systems of selling abroad who agree to handle the export function of a no

competing (but not necessarily unrelated) company on a contractual basis.

24

Direct investment

Joint ventures

Licensing

Direct exporting

Indirect exporting

Am

ou

nt

of

co m mit

me

nt,

ri

sks

, co ntr

ol,

an

d

pro

fit

pot

ent

ial

Page 25: Global Marketing Strategies for Indian Firms

(Isobel Dole and Robin Lowe, 2003) Such companies are paid on commission or

are charged a discount price for the product; they are larger companies with

extensive experience in and knowledge of the target international market.

(Gilligan, C. and Hird M., 1986)

Using indirect exporting does not require market expertise, nor a long-term

commitment to the international market. The company's risk also is minimal; at

most, it can lose a product shipment. Among disadvantages are lack of control

over the marketing of its products - which could ultimately lead to lost sales and

a loss of-good will that might ultimately affect the perception of the company and

its brands in other markets where it has a greater commitment.

Some companies use indirect exporting as a first step toward a greater degree of

involvement. After a sufficient consumer franchise is secured and the market is

tested with the initial shipment, a company might commit resources for additional

investment in the market. It should be mentioned, however, that indirect export-

ing in the long term does not necessarily mean that the company is not commit-

ted to the market; it simply means either that the company does not have the

resources for greater involvement or that other markets are performing better and

need more company resources. (Carol Graham, 2001) One of Europe's leading

car makers, Germany's Volkswagen, operates through independent importers

and distributors in Belgium, the Netherlands, Switzerland, and Austria, while in

France, Germany, Italy, and Spain, which together account for 83 percent of

European sales, it controls its wholesale operations directly. (Frank Bradley &

Michael Gannon, 2000)

25

Page 26: Global Marketing Strategies for Indian Firms

Direct Exporting

Companies engaging in direct exporting have their own in-house exporting

expertise, usually in the form of an exporting department. Such companies have

more control over the marketing mix in the target market: They can make sure

that wholesalers and retailers observe the company's marketing policies, charging

the suggested sale price, offering the appropriate promotions, and handling cus-

tomer requests promptly and satisfactorily. (Terpstra, V. and Sarathy, R., 1997)

More control, however, is expensive. Companies carry the cost of their export

department staff, and the costs involved in selecting and monitoring the different

middlemen involved in the distribution process—freight forwarders, shipping

lines, insurers, merchant middlemen, and retailers—as well as other marketing

service providers, such as consultants, marketing researchers, and advertising

companies. (Dave Savona, 1992)

One venue that opens new opportunities for direct exporting is the Internet. With

a well-developed web site, companies now can reach directly to customers

overseas and process sales online. And many companies do: Catalog retailers

and dot-corn companies, such as Lands' End and Amazon, respectively, long ago

made their first international incursions by exporting their products to

consumers abroad and are rapidly expanding their international operations.

(Frank Bradley and Michael Gannon, 2000)

The challenges for companies using the Internet to export their products

involve securing the appropriate credit in environments where credit cards and

personal checks are uncommon and, finally, having sufficient sales to warrant staff

26

Page 27: Global Marketing Strategies for Indian Firms

expenditures needed to process and handle the international sales. (John D.

Daniels, 2005)

Licensing

A popular international entry mode, licensing presents more risks to the company

but also offers it more control than exporting. Licensing involves a licensor and a

licensee. The licensor offers know-how, shares technology, and often shares a

brand name with the licensee. The licensee, in turn, pays royalties. (Dave

Savona, 1992) The two approaches to licensing are licensing without the name

and licensing with the name.

Licensing without the Name

A licensor is very selective when choosing a licensee, ensuring that products

manufactured under license are of the highest quality. When quality cannot be

guaranteed, either because the licensee does not allow the licensor sufficient

control and scrutiny, or because the licensee cannot guarantee quality, it is

preferable for the products produced under license not to carry the licensor's

brand name. (Frank Bradley and Michael Gannon, 2000) In the early 1970s,

Italy's Fiat granted a license to Avto VAZ, Russia's largest automobile

manufacturer, to manufacture Lada, Russia's most popular automobile, and an

important export to neighboring and other developing countries. Under a similar

arrangement, France's Renault granted a license to build Dacia brand

automobiles in Romania in the 1960s. Today, the automobile, which continues to

sell under the Dacia name, is as popular as ever, and, in 1999, Renault acquired a

51 percent stake in the company. (Isobel Doole and Robin Lowe, 2003)

27

Page 28: Global Marketing Strategies for Indian Firms

Licensing with the Name

Licensors can decide to adapt the names of their products when they have a

greater confidence in the capability of the licensee's workforce. One example is

Poland's Polski Fiat. Fiat was confident of the reliability of Polish manufacturing

and did not require the use of a different name for the product. Today, Fiat no

longer licenses the Fiat name to Polish manufacturers; it has set up a subsidiary

with multiple operations, Fiat SpA, which manufactures many of the Fiats sold in

Eastern Europe under the Fiat brand name (primarily lower-priced models, such

as Fiat Punto and Seicento J. (John D. Daniels, 2005)

Licensing is a lower-risk entry mode that allows a company to manufacture a

product all over the world for global distribution. Beverly Hills Polo Club, for

example, conducts business in approximately 85 countries around the globe, pro-

ducing apparel licensed under its own name, all licensed apparel for Harvard Uni-

versity, as well as Hype, Karl Kani, and Blanc Bleu—a line that sells in upscale

European retailers. (John D. Daniels, 2005)

Licensing permits the company access to markets that may be closed or that

may have high entry barriers. In the examples in the "Licensing without the

Name" section, Lada, Dacia, and Polski Fiat were sold in the countries of manu-

facture at low prices, with few taxes, while automobile imports were charged tar-

iffs at rates ranging from 50 to 100 percent.

Companies that engage in licensing agreements also limit their exposure to

economic, financial, and political instability. In the event of a national disaster or

a government takeover, the licensor licensing without the name incurs only the

28

Page 29: Global Marketing Strategies for Indian Firms

loss of royalties. The licensor that permits the use of the name may suffer a loss of

reputation in the short term if the products are manufactured without licensor

supervision and/or if they do not uphold the licensor's standard. In the latter case,

the licensor has some control, at least in international markets. (Gilligan, C. and

Hird M., 1986) For example, it can bring to the attention of international trade

bodies the sale of products that are illegally using its brand name, assuming the

company has international trademark protection; in most markets, it also can sue

the former licensee.

A downside of licensing is that it can produce a viable competitor in the

licensee, who is well equipped to competently compete with the licenser. Simply

training locals in company operations, particularly technology, can lead to the

development of skills for future competitors.

Franchising

According to Isobel Doole and Robin Lowe (2002) Franchising is a means of

marketing goods and services in which the franchiser grants the legal right to use

branding, trade marks and products, and the method of operation is transferred

to a third party – the franchisee – in return for a franchise fee. The franchiser

provides assistance, training and help with sourcing components, and exercises

significant control over the franchisee’s method of operation. It is considered to

be a relatively less risky business start up for the franchisee but still harnesses

the motivation, time and energy of the people who are investing their own capital

in the business. For a franchiser it has a large number of advantages including

the opportunity to build greater market coverage and obtain a steady, predictable

29

Page 30: Global Marketing Strategies for Indian Firms

stream of income without requiring excessive investment. (Isobel Doole and

Robin Lowe, 2002)

Franchising (or business format franchising, to be accurate) is ‘the permission

given by one person, the franchisor, to another person, the franchisee, to use the

franchisor’s trade name, trade marks and business system, in return for an initial

payment and further regular payments’ (Sandhya, Krishnamurthy 2002)

Having satisfied himself that franchisee would be suited to running his own

business and that he will accept the restrictions laid down by the franchiser,

franchisee will choose the type of business in which he would like to work and be

happy that it is in a market with good potential. (Harry G. Barkema, 1997)

Franchisee now need to choose the franchiser. If he has picked a category in

which there are only one or two franchisers, it would be wise to select a second

category to avoid having too small a choice. This will also give him a wider

selection of territories. (Sinha, Piyush Kumar 1999)

Obtain a list of the franchises, which are available in the business category

franchisee has chosen. Which is best for him? Although this is the last stage of

your assessment process, it is, of course, the most important. He may be right for

franchising and the market he has chosen may be full of promise, but this will not

make up for an ineffective franchiser.

There are many questions (Windsperger J. 2002) that can be asked to assess

the quality of a franchiser, but most falls into the following fields.

Has the franchise been sufficiently tested and are its franchisees successful? Do

the initial fee and continuing fees (or product mark up) represent good value for

30

Page 31: Global Marketing Strategies for Indian Firms

money? Do the on-going fees (or product mark up) still leave the product or

service competitive in the market place and provide sufficient profit for the

franchiser and franchisee to make the business worthwhile?

Have the franchiser sufficient financial and management resources to do what

they say they will do to make your business succeed? Are they fair and ethical in

their business conduct? Are they a member of the British Franchise Association,

whose members are required to abide by a code of business practice? In the

event of the franchiser’s failure are there alternative suppliers?

Joint Ventures

Joint ventures involve a foreign company joining with a local company, sharing

capital, equity, and labor, among others, to set up a new corporate entity. Joint

ventures are a preferred international entry mode for emerging markets. In devel-

oping countries, joint ventures typically take place between an international firm

and a state-owned enterprise; in this case, the company's partner is the local

government. As such, the company is assured instant local access and

preferential treatment.

Many developing countries welcome this type of investment as a way to

encourage the development of local expertise, of the local market, and of the

country's balance of trade—assuming the resultant production will be exported

abroad. (Gilligan, C. and Hird M., 1986) In most developing countries, the

international firm will typically provide expertise, know-how, most of the capital,

the brand name reputation, and a trademark that is internationally protected,

among others. The local partner will provide the labor, the physical infrastructure

31

Page 32: Global Marketing Strategies for Indian Firms

(such as the factory and access to the factory), local market expertise and

relationships, as well as connections to government decision-making bodies.

(Carol Graham, 2001)

It is typical for the local government of the developing country to limit the joint-

venture ownership of international firms to less than 50 percent. It is also typical

for the local government to encourage the reinvestment of profits into the firm,

rather than the repatriation of profits by the international firm. As such, the

government, in effect, leads the international firm to engage in transfer pricing, a

method whereby the parent company of the international joint-venture partner

charges the joint venture for equipment and expertise, for instance, above cost.

(Harry G. Barkema, 1997)

Joint ventures could constitute a successful approach to a greater involvement in

the market, which is likely to result in higher control, better performance, and

higher profits for the company. Successful joint ventures abound. (Frank Bradley

and Michael Gannon, 2000) In one example, British Petroleum PLC established a

joint venture in Russia, under the name Petrol Complex, with ST, a powerful local

partner with close ties to the Moscow city government. The company owns 30 BP

gas stations, each of which sells an average of 3.5 million gallons of gasoline a

year, four times the average of a gas station in Europe. (John D. Daniels, 2005)

BP offers Russian drivers good service (a rare commodity in this market), as well

as minimarkets with espresso bars and a wide selection of wines; this is in stark

contrast to the Russian gasoline stations where customers pay for gasoline by

stuffing cash through a tinted window and where they communicate with the

salesperson through a microphone. (Sabrina Tavernise, 2001)

32

Page 33: Global Marketing Strategies for Indian Firms

The joint-venture entry mode is not limited to developing countries. Numerous

joint ventures are operating throughout Europe, and they are increasingly

coming under the scrutiny of the European Commission, which assesses their

impact on competition. (Harry G. Barkema, 1997) Typically, the Commission

appoints a taskforce to investigate the impact of the joint venture on competition

and then issues a statement of objections within six to eight weeks, giving the

companies involved a chance to respond and request a hearing before the

Commission makes its final decision with regard to the joint venture; whenever

no such statement is issued, the deal is assumed to be on its way for approval,

(Brandon Mitchener and Deborah Ball, 2001) One joint venture that the European

Commission has examined involves the diamond giant De Beers Centenary AG

(the world's largest diamond-mining company) and the French luxury goods

company LVMH Moet Hennessy Louis Vuitton SA (which owns, among others,

Christian Dior, Moe't & Chandon, Louis Vuitton, and Donna Karan); the company

wants to produce De Beers-branded jewelry and open a network of exclusive

shops all over the world. (Brandon Mitchener and Deborah Ball, 2001)

Overall, 70 percent of all joint ventures break up within 3.5 years, and inter-

national joint ventures have an even slimmer chance for success (Dave Savona,

1992). Companies can, to a certain extent, control their chances for success by

carefully selecting the joint-venture partner; a poor choice can be very costly to

the company. Other factors that will increase the success of the international

joint venture are the firm's previous experience with international investment and

the proximity between the culture of the international firm and that of the host

33

Page 34: Global Marketing Strategies for Indian Firms

country; a greater distance erodes the applicability of the parent's

competencies. (Harry G. Barkema, 1997)

Reasons for the failure of joint ventures are numerous. The failure of a partner

can lead to the failure of the joint venture—for example, the joint venture

between a mid-size company, Bird Corp. of Dedham, Massachusetts, and con-

glomerate Sulzer Escher Wyss Inc., a subsidiary of Sulzer Brothers Ltd. of Switzer-

land. Although the joint venture performed well, Bird Corp. experienced serious

problems, with unsteady revenues and slim profits, leading to the failure of the

joint venture. (Savona, 2004) Even a natural disaster or the weather could lead to

failure: Zap-ata, a $93 million Houston, Texas, company involved in natural gas

exploration, took a 49 percent share in a joint venture with Mexican investors with

the goal of fishing on Mexico's Pacific coast for anchovies, processing them, and

selling them as cattle and poultry feed The weather system El Nino caused the

anchovies to vanish, leading to the failure of the joint venture. (Savona, 2004)

Like licensing and franchising, joint-venture partners can turn into viable

competitors that know the firm's operations and competitive strategies. In this

case, the local partner will undoubtedly become a formidable competitor locally,

where the firm will be protected by the government. (Harry G. Barkema, 1997)

Internationally, however, the international firm has some capability to combat

the new competitors through controls and agreements with the supply chain and

distributors that will prevent access to equipment or to markets, for example.

34

Page 35: Global Marketing Strategies for Indian Firms

Wholly Owned Subsidiaries

Companies can avoid some of the disadvantages posed by partnering with other

firms by setting up wholly owned subsidiaries in the target markets. The assump-

tions behind a wholly owned subsidiary are that (John D. Daniels, 2005)

• The company can afford the costs involved in setting up a wholly owned

subsidiary.

• The company is willing to commit to the market in the long term.

• The local government allows foreign companies to set up wholly owned

subsidiaries on its territory.

Frank Bradley and Michael Gannon, (2000) suggests that the company can

develop its own subsidiary, referred to as greenfielding, which represents a

costly proposition, or it can purchase an existing company through acquisitions

or mergers. Many opportunities for acquisitions have recently emerged in

developing and developed markets alike: Governments have been de-socializing

services and industries, rapidly privatizing industries that were formerly

government owned or operated. Opportunities have emerged in the area of

telecommunications, health care, energy, and even the national mail service.

The most important advantage that a wholly owned subsidiary can provide is a

relative control of all company operations in the target market. In particular, a

subsidiary offers the company control over how to handle revenue and profits.

Wholly owned subsidiaries also carry the greatest level of risk. A nationalization

attempt on the part of the local government could leave the company with just a

tax write-off.

35

Page 36: Global Marketing Strategies for Indian Firms

Additional difficulties could arise when a company decides to acquire or merge

with another. In the case of DaimlerChrysler, Daimler quickly found out that the

former Chrysler was not performing up to par and quickly proceeded to

restructure, weeding out former Chrysler employees. (Dana-Nicoleta Lascu 2003)

In general, the company acquiring another or building its wholly owned subsidiary

will not be able to share risks with a local partner, nor will it benefit from a

partner's connections; it must build its own.

Even selling the subsidiary can eventually haunt the company years later. Har-

rods Buenos Aires was originally set up as a subsidiary of Harrods London, but

became an independent company in 1913 and changed hands several times.

Today, Harrods Buenos Aires operates in Argentina and has no relationship

whatsoever with Harrods London—which cannot address this issue successfully

in the local courts in Argentina.

Strategic alliances

In analyzing the results of joint ventures in China, Vankonacker (1997) observes

that joint ventures are hard to sustain in stable environments and concludes that

more direct investment will be wholly owned offering Johnson and Johnson’s

oral-care, baby and feminie hygiene products business as a success story.

Whilst all market entry methods essentially involve alliances of some kind, during

the1980s the term strategic alliance started to be used without being precisely

defined to cover a variety of contra contractual arrangements which are intended

to be strategically beneficial to both parties and which cannot be defined as

clearly as licensing or joint ventures. Bronder and Pritzl (1992) have defined

36

Page 37: Global Marketing Strategies for Indian Firms

strategic alliances in terms of at least two companies combining value chain

activities for the purpose of competitive advantage. Perhaps one of the most

significant aspects of strategic alliances has been that it has frequently involved

cooperation between partners who might in other circumstances be competitors.

Some examples of the bases of alliances are(Frank Bradley and Michael

Gannon, 2000):

Technology swaps

R&D exchanges

Distribution relationships

Marketing relationships

Manufacturer supplier relationships

Cross-licensing

There are a number of driving forces for the formation and operation of strategic

alliances.

Insufficient resources: the central argument is that no organization alone has

sufficient resources to realize the full global potential of its existing and

particularly its new products, competitors will exploit the opportunities which arise

and become stronger. In order to remain competitive, powerful and independent

companies need to cooperate.

Pace of innovation and market diffusion: the rate of change of technology and

consequent shorter product life cycles mean that new products must be exploited

quickly by effective diffusion out into the market. This requires not only effective

promotion and efficient physical distribution but also needs good channel

manager, especially when other members of the channel are powerful, and so,

for example the strength of alliances within the recorded music industry including

37

Page 38: Global Marketing Strategies for Indian Firms

artists, recording labels and retailers has a powerful effect on the success of

individual new hardwire products such as the Sony compact disc and Philips

digital compact cassette. (Dana-Nicoleta Lascu 2003)

High research and development costs: as technology becomes more complex

and genuinely new products become rarer, so the costs of R&D become higher.

For example, Olivetti and Canon set up an alliance to develop copiers and image

processors. In order to recover these costs and still remain competitive,

companies need to achieve higher sales levels of the product.

The pharmaceutical company Glaxo’s success in marketing Zantac, its nulcer

drug, was achieved by using a network of alliances the most effective of which

was including Roche in the US.

Concentration of firms in mature industries: many industries have used alliances

to manage the problem of excess production capacity in mature markets. There

have been a number of alliances in the car and airline business, some of which

have lead ultimately to full joint ventures or take\overs.

Government cooperation: as the trend towards rationalization continues, so

governments are more prepared to cooperate on high cost projects rather than

try to go it alone. There have been a number of alliances in Europe- for example,

the European airbus has been developed to challenge Boeing, and the Euro

fighter aircraft project has been developed by Britain, Germany, Italy and Spain.

Self-protection: a number of alliances have been formed in the belief that they

might afford protection against competition in the form of individual companies or

newly formed alliances. This is particularly the case in the emerging global high

38

Page 39: Global Marketing Strategies for Indian Firms

technology sectors such as information technology, telecommunications, media

and entertainment. (Dana-Nicoleta Lascu 2003)

Market access: strategic alliances have been used by companies to gain access

to difficult markets, for instance, Caterpillar used an alliance with Mitsubishi to

enter the Japanese market.

In light of the fact that two thirds of alliances experience severe leadership and

financing problems during the first two years, Bronder and Pritzl (1992)

emphasise the need to consider carefully the approach adopted for the

development of alliances. They have stressed the need to analyse the situation,

identify the opportunities for cooperation and evaluate shareholder contributions

Devlin and Blackley (1988) have identified some guidelines for success in

forming alliances. There needs to be a clear understanding of whether the

alliance has been formed as a short-term stop gap or as a long term strategy. It

is, therefore, important that each understands the other partner’s motivations and

objectives, as the alliance might expose a weakness in one partner which the

other might later exploit. It is apparent that many strategic alliances are a step

towards a more permanent relationship, but the consequences of a potential

breakup must always be borne in mind when setting up the alliance.

Glaxo appears to have changed its strategy resulting in the take-over of

Welcome. More recently it announced a proposed, merger with Smith Kline

Beecham but at the first attempt it failed, apparently because of a clash of

personalities of the top executives. (John D. Daniels, 2005)

39

Page 40: Global Marketing Strategies for Indian Firms

As with all entry strategies, success with strategic alliances depends on: effective

management, good planning, adequate research, accountability and monitoring.

It is also important to recognize the limitations of this as an entry method.

Companies need to be aware of the dangers of becoming drawn into activities for

which it is not designed.

Each of these have advantages and disadvantages.

Entry Mode Advantages Disadvantages

Exporting Ability to realize location

and experience curve

economies

High transport costs

Trade barriers

Problems with local

marketing agents

Turnkey contracts Ability to earn returns

from process technology

skills in countries where

FDI is restricted

Creating efficient

competitors

Lack of long term market

presence

Licensing Low development costs

and risks

Lack of control over

technology inability to

realize location and

experience curve

economies

Inability to engage in

global strategic

coordination

Franchising Low development costs

and risks

Lack of control over

quality

Inability to engage in

global strategic

40

Page 41: Global Marketing Strategies for Indian Firms

coordination

Joint ventures Access to local partners

knowledge

Sharing development

costs and risks

Politically acceptable

Lack of control over

technology

Inability to engage in

global strategic

coordination

Inability to realize

location and experience

economies

Wholly owned

subsidiaries

Protection of technology

Ability to engage in global

strategic coordination

Ability to realize location

and experience

economies

High costs and risks

(Hill, C.W.L., Hwang, P. & Kim, W.C. 2006)

The magnitude of the advantages and disadvantages associated with each entry

mode is determined by number of factors, including transportation costs, trade

barriers, political risks, economic risks, costs and firm strategy. The optimal entry

mode varies by situation, depending on these factors. (Hill, C.W.L., Hwang, P. &

Kim, W.C. 2002) Thus, whereas some firms may best serve a given market by

exporting, other firm may better serve the market by setting up a new wholly

owned subsidiary or by acquiring an established enterprise. In the opening case

Tesco has primarily entered foreign markets through acquisition of established

players in those markets. (John D. Daniels, et al, 2005)

41

Page 42: Global Marketing Strategies for Indian Firms

Strategic alliance are cooperative agreements between actual or potential

competitors. The term strategic alliances is often used to embrace a variety of

arrangements between actual or potential competitors including cross-

shareholding deals, licensing arrangements, formal joint ventures, and informal

cooperative arrangements. Strategic alliances have advantages and

disadvantages, and Tesco must weigh these carefully before deciding danger is

that the firm will give away more to its ally than it receives.

Deciding which markets top enter

In deciding to go abroad, the company needs to define its marketing objectives

and policies. What proportion of foreign to total sales will it seek? Most

companies start small when they venture abroad. Some plan to stay small;

others have bigger plans. “Going abroad” on the internet poses special

challenges.

Product

Warren Keegan has distinguished five adaptation strategies of product and

promotion to a foreign market

Straight extension means introducing the product in the foreign market without

any change. Straight extension has been successful with cameras, consumer

electronics, and many machine tools. In other cases it has been a disaster.

General foods introduced its standard powered jell-O in the British market only to

find that British consumers prefer the solid wafer or cake form. Campbell Soup

Company lost an estimated $30 million in introducing its condensed soups in

England; consumers saw expensive small-sized cans and did not realize that

water needed to be added. Straight extension is tempting because it involves no

additional R&D expense, manufacturing retooling, or promotional modification;

but it can be costly in the long run.

42

Page 43: Global Marketing Strategies for Indian Firms

Product

Do Not Change Product

Adapt

Product

Develop New

Product

Pro

mo

tio

n Do not Change Promotion

Straight extension Product adaptation

Product invention

Adapt Promotion

Communication adaptation

Dual adaptation

43

Page 44: Global Marketing Strategies for Indian Firms

44

Page 45: Global Marketing Strategies for Indian Firms

All types of steel products will be required to support the ongoing industrial

growth in the country. Because there is a little bit of steel in everybody’s life

starting from pin to construction, automobile, railways and engineering. In

short, promotion of steel usage today has gained so much of importance both

at national and international levels. But one needs to be very selective well in

advance today in deciding the product mix that should be able to meet users

demand in domestic international market.

Successful operation of highly sophisticated iron and steel industry depends to

a great extent or technical and commercial information, particularly, the

information in respect of various options of plants and equipments, their

availability, range of investment, selection of sites, use or users of the product,

availability and demand for the product in market (present and future)

prospective competitors, various tariff and non tariff barriers, price trends in

domestic and international markets are some of the essential information

which an entrepreneur must know at least broadly before entering into steel

industry.

However, India’s positioning in the global perspective will depend upon cost

competitiveness of the Indian. Besides the continuous emphasis is to given on

new technology/process/products developed, productivity improvement,

quality improvement. However, India’s positioning in the global perspective

will depend upon cost competitiveness of the Indian. Besides the continuous

emphasis is to given on new technology/process/products developed,

productivity improvement, quality improvement.

45

Page 46: Global Marketing Strategies for Indian Firms

MAJOR DEMAND DRIVERS FOR STEEL INDUSTRY IN INDIA

Higher infrastructure spending - It is an unquestionable fact that the infrastructure

situation in India is poor. If the Indian economy has to maintain its growth rates,

the infrastructure situation has definitely got to improve. Spending on

infrastructure will definitely lead to a higher demand for steel. (Anthony P

D'Costa, 2000)

Higher standard of living – The standard of living is expected to go up in the

coming decade. This will in turn push up the demand for consumer durable and

automobiles. Percentage of the demand for flat products comes from these

industries. Hence, any pickup in these sectors should lead to a higher demand

for flat products. (Anthony P D'Costa, 2000)

According to Sanjiv J Phansalkar (2003) Steel Products can be categorized as:

Semi-finished: These are intermediate products cast from liquid steel for further

rolling into finished products. These are often sold by Integrated Blast Furnace

Producers (IBFPs) to small mini mills and rolling mills to be rolled into finished

steel. They include billets, blooms, rods, which are rolled into long products or

slabs which are rolled into flat products. While some countries export semis (e.g.

Russia), India uses them in the domestic industry as inputs for higher value-

added long and flat products.

Long products: These include bars, rounds, angles and structural and are

mainly used in construction, infrastructure and heavy engineering. These

products require lesser capacities. Long products are the largest steel category

produced in India accounting for around 50% of total production.

46

Page 47: Global Marketing Strategies for Indian Firms

Flat products: These include sheets, coils and plates and are mainly used in

automobiles and consumer durable. The technology for the manufacture of flats

is critical and it requires larger capacities for manufacturing. These are high-

value products and enjoy higher margins. These can be hot rolled, cold rolled,

galvanized or coated. This category, usually the largest product category in

developed countries is small in India accounting for about 44%.

Pipes: These include seamless pipes and welded pipes.

Source: Anthony P D'Costa (2008)

Stainless steel is the generic name for a number of different steels used primarily

for their resistance to corrosion. The one key element they all share is a certain

minimum percentage (by mass) of chromium: 10.5%. Although other elements,

particularly nickel and molybdenum, are added to improve corrosion resistance,

chromium is always the deciding factor. The vast majority of steel produced in

the world is carbon and alloy steel, with the more expensive stainless steels

representing a small, but valuable niche market.

47

Page 48: Global Marketing Strategies for Indian Firms

ANALYSIS OF STEEL INDUSTRY

GLOBAL SCENARIO

According to recent estimates (Metal Bulletin, Feb. 17, 2004) the total world

finished steel consumption is expected to be of the order of 1120mt by the

year 2007.

During the past decade, international trading of steel has been to the tune of

25-30% of the total world production. On an average, around 180-190m tones

of saleable steel drawing (finished products and semis) is traded in the

international market.

China remained the world’s largest Crude Steel producer in 2008 also (220.12

million metric tons) followed by Japan (110.51 million metric tons) and USA

(91.36 million metric tons). India occupied the eighth position (31.78 million

metric tons). EU27, USA, S.korea, China, UAE and Germany were the largest

importers of steel in 2008. China, Japan, EU27 and Ukraine were the largest

exporters of steel in 2008.

The Surplus capacity and prevalence of market distorting practices in the global

steel market have induced protectionist measures from a number of steel trading

countries. In the OECD meeting they suggests that there was a long-term

solution to global steel over-capacity, the proponents of the OECD steel

deliberations are of the view that subsidies and related government support have

caused and are causing significant distortions in the steel markets and these will

be required to be reduced.

48

Page 49: Global Marketing Strategies for Indian Firms

In retaliation to the US action EU countries, China, Canada and Thailand

have imposed provisional safeguard measures against import certain steel

products.

Table 2: WORLD TOP STEEL EXPORTERS

(Million of tons of exports)

2007 2008 % change y-o-y

China 65.2 56.2 -14

JAPAN 35.1 37.1 4

EU25 32.2 34 6

Ukraine 29.9 28.4 -5

RUSSIA 29.2 28.2 -3

South Korea 18.1 19.7 9

Turkey 14.8 18.3 24

USA 10.3 12.6 23

Taiwan 10.9 9.8 -10

BRAZIL 10.4 9.1 -12

(World Steel Dynamics, April 2009)

49

Page 50: Global Marketing Strategies for Indian Firms

Market Scenario

Liberalization, which started in 1991, changed the market scenario. There

have been no shortages of steel materials in the country after liberalization.

The opening up of the economy has brought in new dimensions in the demand

analysis for the steel sector, with the reduction in import duties and the partial

abolition of the freight equalization scheme being some of the changes. The

implication of these changes is that steel demand is no longer fully supply

determined but is governed by market forces. Carbon steel consumption

increased from 14.84 million tones in 1991-92 to 33.370 million tones in 2004-05.

There was a recession in Steel industry for some time has staged a turnaround

since the beginning of 2002 and the efforts are being made to boost demand.

China has been the main export destination. The Indian steel industry is buoyant

by the reason of strong growth in demand mainly by the demand for steel in

China. Domestic prices have firmed up in the face of strong demand – both

domestic and foreign.

Production

Steel production has gone up considerably during the last decade from 9.4

million tones in 1985-86 to about 21 million tones in 1995-96, that is, a growth of

about 125% within a period of 10 years and planning to reach 49 million tones by

the year 2006-07. In 2004-05, production of finished carbon steel was 38.39

million tones and Pig iron production in 2004-05 was 3.17 million tones. The

market share of main producers (i.e. SAIL, RINL, and TISCO) was 39%

50

Page 51: Global Marketing Strategies for Indian Firms

Table 3: Production Performance

(In million tones)

Item 2006-07 April – December 2007

Target Actual Fulfilment(%

)

Target Actual Fulfilment(%

)

Hot

Metal

14.10 14.60 104 10.96 11.31 103

Crude

Steel

13.03 13.50 104 10.26 10.37 101

Saleable

Steel

11.86 12.58 106 9.26 9.60 104

  Prime

Producers

Secondary

Producers

Total

Pig Iron 11.00 (8.3) 41.50 (35.8) 52.50 (29.0)

Sponge Iron - 2.26 54.44

Finished Steel 143.00 (9.6) 185.50 (5.5) 32.85 (7.2)

(Steel Scenario, July 2008)

51

i.exe

Page 52: Global Marketing Strategies for Indian Firms

Graph 1: Production of pig iron and finished carbon steel

(Source: Steel Scenario, July 2005)

The Race to Consolidate

Chinese mills now dominate the list of the world's biggest producers

In 2008 the top 15 steel producers accounted for 36% of world production - 10

years ago the top 15 made just over 25% of world production.  Arcelor-Mittal

remains by far the biggest producer but with output down 11% in 2008 its share

of world output fell by 1% to 8%.  Nippon Steel remains the 2nd biggest producer

52

0

10

20

30

40

2001-02 2002-03 2003-04 2004-05 2005-06

Pig Iron

Finished Carbon Steel

Page 53: Global Marketing Strategies for Indian Firms

but now only marginally ahead of Baosteel which, helped by the acquisition of

Guangdong, increased its output 24% in 2008.  Indeed 6 of the top 10 producers

are now Chinese, helped by a spate of merger and acquisition activity in 2008. 

Global Steel Price Indicators

Main Regional Steel Trade Flows

53

Page 54: Global Marketing Strategies for Indian Firms

International Steel Trade

Pricing and Distribution

Price regulation of Iron and steel was abolished on 16.1.1992.

The government removed the distribution controls on iron & steel except five

priority sectors i.e. Railways, Defense, Small Scale Industries Corporations,

Engineering Goods Exporters and North Eastern Region.

Government has no restriction over prices of iron and steel products

Price increases have taken place mainly in long products than flat products.

Imports of Iron and Steel

Least potential items are ERW and seamless pipes and tubes, since their

imports are controlled.

India has been importing around 1.5 Million Tones of steel yearly.

54

Page 55: Global Marketing Strategies for Indian Firms

Graph 2:Import of Iron & Steel from 1997-98 to 2003-04

(Stainless Steel Review, Mar 2004)

In the case of unbridled imports of cheap/seconds and defective steel there

are several measures like:

a. The Government has fixed floor prices for 7 items of steel products

- HR coils, HR sheets, CR coils, tin plates, CRNO, Plates and Alloy

Steel Rods and Bars.

b. The customs duty on defective HR Coils has been lifted to the

bound rate of 40 per cent.

The imports of certain steel items have been depend to mandatory

compliance of quality standards certified by the Bureau of Indian Standards

(BIS). Coalition to BIS norms imply supplying information like name and

address of the importer, generic or common name of the commodity, net

quantity, weights and measures, month and year of packaging and maximum

retail sale price. (www.steel.gov.in/annual.htm)

55

1.56 1.59

1.13

1.6

1.41

1.27

1.55

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

1.8

1997-98 1998-99 1999-2000 2000-2001 2001-2002 2002-2003 2003-2004

Page 56: Global Marketing Strategies for Indian Firms

Iron and Steel Exports

Advance Licensing Scheme allows duty free import of raw materials for

exports.

Duty Exemption Pass Book Scheme also facilitates exports.

Indian steel exports have been subject to anti-dumping/anti-subsidy duties

actions by the stronger economies over the last few years.

China has imposed safeguard measures on import of various items of steel

products by fixing tariff quotas. However, these measures do not apply to India.

The rising trend in Indian steel exports that was being witnessed in the last

couple of years was halted due to these anti dumping actions initiated by the

advanced, developed nations of the world, which led to the loss of major markets

for the Indian steel exporters. Despite the initial setbacks Indian exports have

recovered - largely due to the ability to find out alternative export markets where

selling steel has been profitable. (www.steel.gov.in/annual.htm)

Table 4: Export of finished carbon steel

Years Exports

2001-02 1.622

2002-03 1.880

2003-04 1.771

2004-05 2.670

2005-06 2.664

2006-07 2.725

2007-08 4.20

(Iron & Steel Review, May 2008)

56

Page 57: Global Marketing Strategies for Indian Firms

Duties & Levies

Custom Duties

Peak rate of Custom Duty has been reduced during last 5 years .In the

Union Budget 2003-04 it has been further reduced to 25%. This has

compelled domestic sector to become internationally competitive.

The custom duty on seconds and defective steel has also been retained at

40%, which would increase the gap between the prime and the defective

category and make the import of seconds and defectives less attractive.

Custom Duty has been reduced on a wide range of inputs, which cause

the cost of production for the domestic steel industry.

In the Union Budget 2003-04 the Customs Duty on Met Coke has been

rationalized at 10%. However, the steel manufacturers have been given

exemption from paying 4% SAD. (www.steel.gov.in/annual.htm)

Excise Duty

Excise Duty on iron and steel has not been reduced in consecutive union

budgets.

Currently excise duty on all iron and steel is 16% ad valor called CENVAT.

INDIAN STEEL INDUSTRY: AN OVERVIEW

India got into steel making in the early 20th century when JRD Tata set up the

first steel mill in the country in 1907 in Jamshedpur. Since then, the steel industry

has undergone a lot of changes but the TISCO continues to be the largest private

steel maker in the country. Tisco and SAIL dominated the steel industry in the

57

Page 58: Global Marketing Strategies for Indian Firms

70s and 80s. With the price control regime in place, the steel firms could turn in a

profit without any major effort.

Structure of Indian Iron & Steel Industry

(Capacity in million tonnes)

Category Sector No. of Units

Working Units

Total Capacity

Working Capacity

Crude Steel Integrated Pelts

9 9 17.78 17.78

  EAF 188 45 10.68 5.33

  IF 934 661 9.41 7.23

Secondary Sector Iron making and Resolvable

Pig iron units

18 16 5.74 5.57

 Sponge iron units

23 20 6.07 5.79

Rerolling/DownstreamRerolling units

2710 2080 27.44 22.81

  HR Units 12 7 4.59 4.33

  CR Units 75 60 2.93 2.7

 GP/GC Units

16 13 1.04 0.96

  Tinplates 2 1 0.15 0.09

(Source: Iron & Steel Review, 2004)

58

Page 59: Global Marketing Strategies for Indian Firms

The categorized steel products

Type End Product User Industries

Semi-finished Ingots, billets & slabEAF Units and mini-steel plants

Long Products Wire rods and bars Construction & wires

Flat Products Hot rolled (HR), cold Rolled (CR) and Galvanized coils (GC)

Consumer durable, industry machinery

Railway materials

Railway tracks Railways

Special Tin plates and pipes Automobiles, aircraft & shipbuilding

(Source: World Steel Dynamics)

59

Page 60: Global Marketing Strategies for Indian Firms

Production, Performance and Projections

(In million tones)

 1999-

00

2000-

012002-03

2003-

04

2004-

05

2006-07

(P)

Pig Iron 3.29 3.39 3.00 3.16 3.11 4.65

Sponge Iron 5.00 5.32 5.11 5.34 5.44 6.18

Finished Steel 22.72 23.37 23.82 26.71 29.70 32.01

(Source: Iron & Steel Review)

Production

(In million tones)

 Primary Producers

Secondary Producers

Total

Pig Iron 0.96.23

(- 22.58%)2.15 (11, 40%) 3.11 (-2.2%)

Sponge Iron - 12.51 (11.70%) 5.44 (1.87%)

Finished Steel

12.51 (11.70%) 17.19 (10.83%) 29.70 (11.19%)

* Figures in brackets indicate percentage increase over last year

(Source: Iron & Steel Review)

60

Page 61: Global Marketing Strategies for Indian Firms

India’s export of Iron & Steel

(In million tones)

Year Total Pig Iron

Total Semis

Total Finished Carbon Steel

Total Steel

2000-01 451 300 1622 1922

2001-02 785 503 1880 2383

2002-03 281 174 1770 1944

2003-04 290 328 2670 2998

2004-05 230 195 2805 3000

2005-06 242 270 2730 3000

2006-07 275 300 2575 3150

2007-08 295 335 2850 3480

(World Steel Dynamics, 2004)

FUTURE PROSPECTS – INDIAN STAINLESS STEEL INDUSTRY

The Indian steel industry has a bright future with 75% of market of stainless steel

is in kitchen segment. 95% of the gas stove market uses only stainless steel.

India has emerged as the largest manufacturer of 200 series low nickel stainless

steel in the world. Railways will used to manufacture of passenger coaches

requiring 15 mt stainless steel per coach in next 5 years. The Delhi Metro Rail

Corporation tendered for 200 all stainless steel coaches. The government of

India is using ferric cold rolled stainless steel strips for making coins.

(www.steel.gov.in/annual.htm) The usage in industrial and other segments is still

very low which will be expected increase in future.

61

Page 62: Global Marketing Strategies for Indian Firms

Global trends and its affect on Indian markets

The transport and automotive sector accounts for nearly 14% and the

construction sector takes around 12% stainless steel. In India at present

consumption in these two segments put together is just l%. This gives clear

picture of future prospects in both building and transport sectors in India. The

automobile companies also will be demanding the use of stainless steel in

increasing amounts for the production of fume exhaust and catalytic converter

applications. The major international fast food joints are investing in India for the

consumption of stainless steel. Fast food joints using good quantity of stainless

steel for making kitchen equipments, service area and furniture.

The major steel exporting companies aimed on China because it still imports

70% of its total demand of 1.5 million tons. The large potential exists in value

added products like pipes, tubes and kitchen utensils. Also India also good

production environment for stainless steel long products like bar, rod and wires

which has good markets in Europe, South East Asian region and USA.

62

Page 63: Global Marketing Strategies for Indian Firms

NATIONAL STEEL POLICY

1. OBJECTIVE:

Strategic Goal :a) Diversified steel demand through modern and efficient steel policy.b) Global competitiveness in terms of cost, quality and product mix.c) 100(mT) by 2019-20 from the 2005 level of 38 mT.

IMPORTS:1. Imports duty rates brought down.2. Industry should be protected from unfair trade practices.3. Institutes mechanisms for import surveillance.4. To monitor export subsidies in other countries.

Production, Imports and Exports and Consumptions

(In Million Tones )

63

Page 64: Global Marketing Strategies for Indian Firms

SWOT ANALYSIS OF THE INDUSTRY

Strength Availability of iron ore

and coal. Low labor wage rates. Abundance of quality

manpower. Mature Production

base.

Weaknesses Unscientific mining. Low productivity. Coking coal import

dependence. Low R & D

investments. High cost of debt. Inadequate

infrastructure

Opportunities Unexplored rural

market. Growing domestic

market. Exports. Consolidation.

Threats China becoming net

exporter. Protectionism in the

west. Dumping by

competitors.

Technologies, Research & Development

Have synergy with the natural resources endowments with the country. Conducive to production of high-end and special steel required for

sophisticated industrial & scientific applications Minimize damage to the environment at various stage of steel making and

mining. Optimize resource utilization Development of front end and strategic steel based material.

64

Page 65: Global Marketing Strategies for Indian Firms

TRADE POLICY

EXPORTS :

1. 25% of total production in 2019-20 from 11% in 2004-05.2. 30% share of exports in global production3. Export credit, trade information.4. Cut transaction cost and progress of multi-lateral negotiations.5. Trade agreement to broaden the export base.6. Export of value-added steel through project exports.

INVESTMENT PROMOTION AND POLICY IMPLEMENTATION

Provide a single-window clearance for large projects. 110 mt of steel production by 2019-20. Prepare & implement road maps for technological & productivity

improvement. Monitor the implementation of the national steel policy to global standard.

65

Page 66: Global Marketing Strategies for Indian Firms

CASE STUDY

ORGANIZATION: THE JINDAL

When we talk about the business empire, the Jindal group is ranked sixth

amongst the top Indian Business Houses in terms of assets, the Group today is a

US$2 billion conglomerate.

Jindal Organization was set up in the year 1970. It has grown from an indigenous

single-unit steel plant in Hisar, Haryana to the presently one of the largest steel

producer in Asia. The organization is still expanding, integrating, amalgamating

and growing. New directions, new objectives, but the Industries’ motto remains

the same- "We are the Future of Steel".

(www.jpcindiansteel.org/jindalprofile8.htm)

The Jindal group has been technology-driven and has a broad product portfolio.

Yet, the focus at Jindal has always been steel. From mining of iron-ore to the

manufacturing of value added steel products, Jindal has a preminent position in

the flat steel segment in India and is on its way to be a major global player, with

its overseas manufacturing facilities and strategic manufacturing and marketing

alliances with other world leaders.

Jindal Organization aims to be a global player. In achievement of its objectives, it

is committed to maintain world class quality standards, efficient delivery

schedules, competitive price and excellent after sales service. US$2 billion Jindal

Organisation has expanded and diversified into core business areas ensuring

synergy amongst its various business ventures, spreading over 13 plants at 10

pivotal locations in India and two plants in USA.

66

Page 67: Global Marketing Strategies for Indian Firms

The Jindal team embodies one of the most popular talent pools of technological

acumen available in the country today. With experience that has enabled the

organisation to put up large scale projects within record time.

Jindal Stainless Limited

India's largest integrated manufacturer of Stainless Steel catering to about 40

percent of Indian demand.

Plant Location - Hisar, Haryana

Capacity - 500,000 tpa

High Carbon Ferro Chrome plant at Visakhapatnam, Andhra Pradesh

GROUP COMPANIESJindal Iron & Steel Company Limited Plant Locations - Vasind and Tarapur, Maharashtra

Saw Pipes LimitedPlant Location - Kosikalan, Uttar Pradesh, Gujarat

Jindal Vijayanagar Steel LimitedPlant Location - Toranagallu, Karnataka

Jindal Steel & Power LimitedPlant Location - Raigarh, Madhya Pradesh

Saw Pipes Usa IncLocation - Bay Town, Texas, USA

Jindal United Steel CorporationPlant Location - Bay Town, Texas, USA

Vijayanagar Minerals Private Limited Plant Location - 20 km from JVSL plant

Jindal Thermal Power Company LimitedPlant Location - Toranagallu, Karnataka

Jindal Praxair Oxygen Company LimitedLocation - Toranagallu, Karnataka

(www.jpcindiansteel.org/jindalprofile8.htm)

67

Page 68: Global Marketing Strategies for Indian Firms

PROFILE OF JINDAL STAINLESS LTD

JINDAL is India's largest integrated stainless steel manufacturer, which is

continuing growth through positive measures, such as a construction project of a

new Ferro- chromium factory, as well as pursuing an expansion program of a

new stainless steel plant, and it expects the further development and has keenly

requested cooperation from Nisshin Steel which has many years' experience in

actual performance of various Technical Assistance projects.

JINDAL STRIPS LIMITED was incorporated to manufacture mild steel, HR plates

and coils. It started a mini steel mill at Hisar in 1971. As a strategy to counter low

margins in mild steel, JSL diversified into production of stainless steel in the late

70s. JSL was the first company to produce stainless steel HR coils. . In 1977

stainless steel production started. In 2003 the company was reorganized as

JINDAL STAINLESS LIMITED. (Annual Report, JSL)

In 1983, JSL forward integrated with a CR plant for stainless steels at a site

adjacent to its sister company Jindal Iron's plant at Vasind (near Mumbai). In

1990, JSL embarked upon major backward integration-cum-expansion by

commencing work on a sponge iron plant at Raigad in Madhya Pradesh. JSL has

over the years developed a number of technologically new processes to save on

capital and operational costs. (www.jindalstainless.com)

The Company's indigenously designed rotary kilns, for sponge iron, had teething

problems and the setting up of the sponge iron plants was hence, considerably

delayed. It is the largest (around 40%) integrated producer of Stainless Steel in

India. 

68

Page 69: Global Marketing Strategies for Indian Firms

At Hisar lies India’s only fully integrated Stainless Steel plant. With the expansion

of the unit, the production capacity has increased from 250,000 to 300,000

tonnes per annum. The main reason for the success of JSL is the fact that

everything from the conversion of raw material into billets and slabs to hot rolling

of strips and plates and cold rolling is done in-house. (www.jindalstainless.com)

The Hot Rolling Division at Hisar

At Hisar there are two major operational units’ namely hot rolling unit and cold

rolling unit. The hot rolling unit comprises of steel melting shops, hot rolling mills

(steckel mill, strip mill), finishing units, power plants and oxygen plant etc.

The cold rolling unit comprises of cold rolling, annealing and pickling lines and

finishing facilities. Maximum value addition takes place in cold rolling unit. During

the Financial year 2001-02, the division had produced 326,405mt of stainless

steel that represents around 130 per cent of the capacity utilization.

The higher capacity utilization has been feasible with increased focus of the

company to improve the operational efficiency, which has also supported the

company's strategy to reduce cost. During the year an additional 60,000 tones of

cold rolling capacity was commissioned which has now resulted in total cold

rolling capacity of 90,000 tones per annum. The additional capacity would be

utilized for producing predominately value added stainless steel products for both

domestic and Exports markets.  (www.jindalstainless.com)

Highlights

Jindal Organization is a celebrity. Ranked sixth amongst the top Indian Business

Houses.

69

Page 70: Global Marketing Strategies for Indian Firms

New directions, new objectives... but the Jindal motto remains the same- "We are

the Future of Steel” (www.jindalstainless.com)

The last decade has been very challenging as the business environment was

very competitive, India was globalizing and there were multiple complex issues at

play. But we managed to surmount it all and emerge on the top adding new

parameters to our achievements and bringing in the kind of excellence that will

make the industry and country proud. The company’s net sales stood at Rs.

5,459 crore in 2007-08 as compared to Rs. 377.15 crore in 1998-99 and Profit

After Tax (PAT) at Rs.1,236.96 crore in 2007- 08, while it was Rs. 46.50 crore in

the year 1998-99. JSPL’s compounded annual growth rate in terms of net sales

is 35% & PAT is 44%, a stupendous growth indeed and I am thankful for that to

our committed workforce.

It has been a decade gone well and we look forward to another challenging

decade with our determination to reach for the stars.

Milestones:

* Spreading out globally in steel production and mining.

* The largest private sector investor in the state of Chhattisgarh.

* An ISO 9002 & ISO 14001 certified Company.

* Manufactured 120 meters Rail, longest in the world.

* First to produce the 3.5 meters wide steel plates.

* Pioneered manufacturing of Hot Rolled Parallel Beam & Columns in medium

and large size.

* World’s largest coal based Sponge Iron manufacturing unit with its captive

mines & power plant.

70

Page 71: Global Marketing Strategies for Indian Firms

Recognitions:* JSPL was nominated as one of the emerging companies by Economic Times in

2001

* Among the top 20-investor friendly companies listed by Business Today in2004.

* One of the ten fastest growing large size companies listed by Dalal Street,2006.

* One of the ten most investor friendly companies listed by Dalal Street, 2006.

* National Energy Conservation Award six times between 2001-07.

* Eight Environment Awards between 2003-08.

* Six Performance Awards between 2001-2005.

* Three Safety Awards and two HR Awards.

Growth story of the decade

71

Page 72: Global Marketing Strategies for Indian Firms

72

Page 73: Global Marketing Strategies for Indian Firms

Exports

Worldwide demand of stainless steel has shown an average growth of around 4-

5 per cent as compared to growth in domestic markets of around 5-7 per cent.

The company started developing new markets for its stainless steel products

around 4-5 years back and has been able to achieve compounded average

growth of 234 per cent based on exports worth Rs. 653.01 Crore during FY 2007-

08 as compared to exports worth Rs. 592.84 Crore during FY 2006-07. During

the FY 2001-02 the company executed order worth US$ 55 million for export of

55,000mt of stainless steel slabs to leading stainless steel producers in US in a

short time span of around five months. The positioning of your company in

international markets has improved extensively with the execution of the above

export order.

As a result of rapid growth of economic development and increase in people's

standard of living in China, demand of stainless steel has climbed to a record

high. China has become the largest stainless steel consuming country with its

stainless steel apparent consumption exceeding that of USA. The stainless steel

markets in China have shown average annual growth rate of 17 per cent will

consumption of 2,253,000mt in 2001 compared to 260,000mt in 1990.

The company has been able to successfully tap the increasing stainless steel

demand in China & other South East Asian countries and has established its

office in China and Vietnam to service the expanding customer base in these

markets.

73

Page 74: Global Marketing Strategies for Indian Firms

74

Page 75: Global Marketing Strategies for Indian Firms

NET SALES & OTHER INCOME

75

Page 76: Global Marketing Strategies for Indian Firms

Projects

Investment in Chhattisgarh:An MoU was signed between JSPL and the Govt. of Chhattisgarh on 4th May

2007 for additional projects worth Rs. 8,438 crore.

Total Project Cost:

8,720Crore

CHHATTISHGARH

Investment in Chhattisgarh:An MoU was signed between JSPL and the Govt. of Chhattisgarh on 4th May

2007 for additional projects worth Rs. 8,438 crore.

Further Expansion at Raigarh Plant:

* 2 MTPA Cement Plant

* Additional Power Generation of 270 MW

* Medium Structural Mill

* Pipe conveyor from mines to plant

* Mini Blast Furnace upgradation

* 1 MT SMS Bloom Caster and Oxygen Plant

* Fabrication Plant in Industrial Estate

Investment in Orissa:

JSPL is investing over Rs. 40,000 crore in Orissa in steel production and

76

Page 77: Global Marketing Strategies for Indian Firms

power generation. It proposes to produce 12.5 MTPA steel in two phases

and generate 2500 MW of power over the next decade or so.

Highlights of Angul Project:

* The Project is proposed to be setup on 5750 acres of land, 93% of which is

barren.

* The technology to be adopted for this Integrated Steel Plant will be the

DRI/BF/EAF route. The DRI Plant has unique feature of using Syn Gas from the

Coal Gasification Plant as reductant. The DRI/coal gasification route is being

used for the first time in the world and has the advantage of using high ash coal

which is predominantly available in the vicinity of the project site.

* Work on setting up of DRI plant of 2.0 MTPA capacity, plate mill of 1.5 MTPA

capacity and power plant has started.

* Plate Mill of 1.5 MTPA has already been ordered and Hot Strip mill is planned

to be finalized by August, 2008.

Investment in Jharkhand:

In Jharkhand the company plans to produce 11 MTPA of steel and 2600 MW of

power in phases at a combined investment of over Rs. 27,000 crore.

Highlights:

* JSPL has taken over the assets of closed Bihar Alloys & Steel Ltd. at Patratu,

about 40kms from Ranchi.

77

Page 78: Global Marketing Strategies for Indian Firms

* Using the available land and adding some more, the company is setting up

the new steel and power plants, which would provide gainful employment to a

large number of people and will also help in the economic and infrastructure

development of the region.

* Foundation Stone for the Plant was laid by Shri Madhu Koda, Hon’ble Chief

Minister of Jharkhand on 18th March, 2007.

* Feasibility Report and Detailed Project Report completed by MECON for the

Steel Plant.

* Complete plant layout frozen, site activities like leveling started, basic

engineering in progress.

* Bar Mill of 1 MT and Wire Rod Mill of 0.6 MT capacity already ordered and civil

structural work has started.

* Jeraldaburu Iron Ore Mines, Jitpur Coal Block and Amrakonda-Murgadangal

Coal Block allocated.

Marketing

The continuing recessionary trend observed during the first half of the financial

year 2005-06 got reversed during second half. The demand for stainless steel

increased substantially during later part of the year and there were chaotic

activities by the service centers trying to build inventories by placing larger orders

to tile manufacturers. Jindal also benefited by this trend and has resulted in surge

of export volumes. There was almost a three-fold increase in the export

dispatches. This trend continued during the first quarter of 2002-03 also and is

likely to continue further. JSL, in addition to exports, has increased its dispatches

on the domestic front as well as some new areas got special attention from the

78

Page 79: Global Marketing Strategies for Indian Firms

marketing team, this includes dispatches to auto industry, Govt of India Mint and

Railways. Jindal continues to be regular supplier to large and prestigious

corporate customers like BHEL, NITRO, and Dep’t. Of Atomic Energy, L&T,

Nuclear Fuel Complex etc. (www.jindalstainless.com)

Quality and Research & Development

JSL supplies quality products to a host of industries and customers. The

consistency of the product quality has ensured that stainless steel manufactured

at Hisar is meeting requirements for special applications such as nuclear power,

atomic energy, railway coaches and wagons, coinage, refineries, fertilizers,

copper industry, surgical and razor blades, utensils, etc. Besides the Quality

Assurance Department is working independently to operations so as to ensure

strict compliance to the requirements of the customers. The Company is

upgrading ISO 9002 system to ISO 9000-2000 version, which will be more,

focused towards customers' feedback and hence will bring the company more

closely and responsive to meet the customers requirement. ISO 14001 systems

is in place, which shows the concern of the company towards environment

protection. As a step forward the company is now in process of implementing

OHSAS-18001 which will ensure safe and healthy working condition to the

employees and people living in the vicinity of the Company Research &

Development unit in Hisar is further making rapid strides to introduce more value-

added products in the company's product portfolio, the manufacturing of duplex

stainless steel which finds applications in manufacturing of pressure vessels,

equipment for water treatment, digesters in pulp and paper industry etc. has

been stabilized by the R&D team. The company has also started manufacturing

79

Page 80: Global Marketing Strategies for Indian Firms

of cupronickel material for coinage and high Nickel alloys such as 'Invar' utilized

in manufacturing of thermostats.

Information Technology

Today's most successful companies take advantage of new technology to

refocus attention on their relationships with stakeholder’s viz. customers and

suppliers. In focusing on complete relationships, rather than independent pieces

of information, they seize opportunities for new avenues of I increased business

opportunities. These solutions include IT Outsourcing, Business and IT

Synchronization, Computer Operations Services, Data base administration

services, CBIT Solutions for Enterprise Internet working, Business Continuity

services, eBusiness solutions, Web application Services. To keep pace with the

technological advancement, JSL has been regularly updating itself on this front.

JSL is also in the process of state-of-the-art ERP systems tightly coupled with

supply chain management.

Subsidiary Companies

The company has 4 subsidiaries namely Jindal Holdings Limited, Jindal Steel &

Alloys Limited, Jindal Stainless (Mauritius) Limited and Massillon Stainless Inc.,

USA.

CATEGORIES OF SHAREHOLDERS (AS ON 31.03.2008)

Category No. of Shares % of Holding

Promoters 9,06,28,615 58.86

FIs/ Banks/MF/UTI 75,10,831 4.88

Corporate Bodies 36,17,765 2.35

80

Page 81: Global Marketing Strategies for Indian Firms

NRIs/OCBs/FII 3,71,34,269 24.12

Public 1,50,69,860 9.79

Total 15,39,61,340 100.00

Industry Structure and Development

Indian stainless steel industry witnessed a nominal growth of 5% to 7% during

the year 2001-02, though the first half was relatively sluggish. The demand

started picking up during the second half. During the financial year 2007-08 the

expected growth of the stainless steel industry will be about 8 - 10%. This surge

in growth is mainly fuelled by industrial revival in Indian markets and demand for

stainless steel is expected to grow further. In international markets the prices of

stainless steel have gone up, in Europe and US mainly due to de-stocking of

huge inventories and consequently fresh inventory built up. In China domestic

demand outstrips supply and hence prices are very firm and attractive in those

81

Page 82: Global Marketing Strategies for Indian Firms

markets. Jindal Strips Limited has continued to manage its leadership position by

recording a turnover of Rs.6180.75 crore during financial year 2007-08 as

compared to Rs3948.76 crore during previous year. The increased sales are

mainly on account of rise in level of exports, improvements in domestic price

realization and focus on value added cold rolled stainless steel products.

Jindal’s export turnover has increased from Rs. 592.84 crore to Rs. 653.01 crore

during the financial year 2007-08 as compared to the financial year 2006-07.

Exports now comprise around 30% of company's total turnover. JSL strategy to

combat perceived threat in domestic markets by focusing on exports has started

showing positive results. Due to diversions of capacities from low value added

domestic products to high value products for exports has resulted in two fold

benefits. Firstly this has resulted in firming up of prices of these low value

products in domestic market and increasing their contribution and secondly better

realization from products meant for exports. The focus of JSL to develop 200

series products in South East Asian Markets has shown very good results and

these products have become a favorite with stainless steel users in these

markets. China has also exhibited a great potential as it has posted a growth of

over 20% in stainless steel during the year 2006-07s. Realizing large potential for

its products in China and neighboring countries, JSL has opened a full fledged

office in China. Another high growth area will be other South East Asian markets

and in view of the same, an office of JSL is setup in Vietnam also. Plans are now

afloat to open offices in Europe and other areas to further strengthen overseas

markets of JSL. (Annaul Report, Jindal Steel Ltd.)

Segmentwise and Productwise Performance

Jindal flat produces 2 categories of stainless steel – (a) hot rolled flat base

products that are used for manufacture of stainless steel utensils and (b)

segment uses wider width hot rolled and cold rolled products and includes

coinage, razor blade manufacturing, atomic energy, railways, pipe manufacturers

and fabricators. Jindal Steel Ltd produces hot rolled and cold rolled stainless

steel flat products at Hisar and Ferro chrome at Kothavalasa (AP). The addition

Jindal produces cold rolled products in different finishes such as 2B, 2D, BA,

82

Page 83: Global Marketing Strategies for Indian Firms

No.3 and No.4 has helped a lot in increasing the market share in the Industrial

segment of domestic stainless steel industry like nuclear, space, railways, etc.

The congruous quality and variety of product mix has created a confidence with

customers and this effected in sustained domestic market share and has also

given a major export promotion.

Production and sales of Jindal strips Ltd

Sales Exports Sales Exports Sales Exports

2007-08(Rs in crores)

2007-08(Rs in crores)

2006-07(Rs in crores)

2006-07(Rs in crores)

2005-06(Rs in crores)

2005-06(Rs in crores)

6180.75 653.01 3948.76 592.84 2905.46 371.85

(ISSB)

Financial Performance

Jindal keeping its superiority in Indian stainless steel market and it caters to

about 40% of the stainless steel requirement. In the year 2007-08 sales were at

Rs. 6180.75 crore, during this year the company registered export turnover of Rs.

653.01 crore. 

In Rs. Crores

Gross Profit 6089.42

Operational Profit 2162.61

Other Income 49.12

Interest Expenses 101.19

corporate tax liability 2.98

Provision for deferred tax 14.07

Net Profit 1236.96

Capital Expenditure 98.08

Equity share capital 15.40

EPS 80.34

INDIA – CHINA TRADE

83

Page 84: Global Marketing Strategies for Indian Firms

Table 9: Exports from India to China

The major exports from India to China during January - December 2004 are given below:

Item description Value during January – December 2006 (US $ Million)

Value during January – December 2005 (US $ Million)

% Change

Minerals, slag and ash 626.1 548.5 14%

Plastics & articles thereof 262.1 166.4 57%

Iron & steel 262.0 200.1 31%

Organic Chemicals 234.8 141.5 67%

Cotton 188.5 156.7 -20%

Precious stones 104.7 83.4 26%

Salt, sulphur, earth, stone 104.3 96.2 8%

Inorganic Chemicals 72.6 26.8 168%

Electrical Machinery 62.5 24.1 158%

Fish & crustaceans 49.7 77.5 -54%

Raw hides and skins 43.5 38.9 11%

Paper & paperboard 40.6 9.8 305%

Machinery & Mech. appliances

31.8 25.0 56%

Prepared feathers and down 28.3 22.3 27%

Mineral fuel and oil 28.1 37.2 -32%

Total 2274.10 1699.97 33.7%

In 2004, the export of Mineral Products from India to China increased by 14%,

compared to 2003. Exports of Cotton (-20%), marine and seafood (-54%) and

mineral fuels (-32%) recorded negative growth in 2004 compared with the

previous years.

84

Page 85: Global Marketing Strategies for Indian Firms

Exports of Plastics (57%), Iron & Steel (31%), Organic Chemicals (67%), and

Minerals (14%) registered significant increase. Other star performers that

showed high growth rates included Electrical Machinery (158%), Inorganic

chemicals (168%) and Paper & paperboard (305%). Another encouraging feature

was the 56% increase in the exports of machinery and mechanical appliances

from India.

Table 10: India's imports from China

The major items imported by India from China are given below:

Item description Value during January – December 2002 (US $ Million)

Value during January - December 2001 (US $ Million)

% Change

Electrical machinery & Equipment

564.6 250.3 125%

Organic Chemicals 543.3 378.8 57%

Silk 219.5 181.0 21%

Machinery & Mech. Appliances

199.6 157.3 27%

Mineral fuels and oils 189.1 268.6 -42%

Optical & Medical Instruments

82.66 48.9 69%

Impregnated fabrics, textiles

71.82 41.8 71%

Inorganic chemicals 70.8 63.1 13%

Man-made filaments 65.2 13.8 372%

Edible vegetables 44.9 14.1 221%

Salt, sulphur, stone 37.3 70.6 -90%

Precious stones 32.6 33.9 -5%

Total 2671.7 1896.3 40.8%

85

Page 86: Global Marketing Strategies for Indian Firms

Graph 3: Chinese monthly steel Imports, exports

(China Business, MARCH. 2009)

Imports of chemicals and allied products increased by 43% in 2002 compared to

2001. Imports of silk increased by 21% while those of Machinery & Mechanical

appliances increased by 27%. Imports of electrical machinery (125%), man-made

filaments (363%), edible vegetable (221%) and Optical & Medical instruments

(69%) increased significantly in 2002.

iron ore constitutes about 53% of India's total exports to China. Value added

items like machinery including electrical machinery dominate Chinese exports to

India, which together constitute about 36% of exports from that country. The top

15 Chinese exports to India have recorded growth between 29% in organic

chemicals and 219.89% in iron and steel products.

86

Page 87: Global Marketing Strategies for Indian Firms

Investments

China, commodity and capacity known as the 3Cs of corporate India's investment plans.

Chinese demand for steel is fuelling a billion dollar investment cycle across the country's

steel producers. An association of domestic demand and the promotion of the export

market is seeing a host of auto majors planning to invest another $500-700 million in the

four-wheeler passenger segment. However, there is a quota of 1.3 million tonnes for

exports from India, Chinese demand presently accounts for 29% of Tata Steel's exports,

35-40% of SAIL's and 35% of Essar Steel's exports.

Major Company’s Investment Plans for next 2-3 years (In Rs crore)

Tisco 2,000

Jindal stainless 1600

Stemcor 250

SAIL 500

Hyundai 1,000

Toyota (two units) 600-700

Honda (possible) 1,000

General Motors 600

Gujarat Ambuja 1,000

(Source: World Steel Dynamics)

JINDAL STAINLESS EXPORTS TO CHINA MARKET

Indian stainless steel makers are resting their business hopes on steadily

growing demand from China, which is gearing up to boost imports following entry

to the World Trade Organisation. The anticipated growth in China's appetite for

stainless steel has prompted India's largest stainless steel maker Jindal Strips

Limited to ponder "some kind of strategic alliance" in China.

87

Page 88: Global Marketing Strategies for Indian Firms

India produces about 780,000 tonnes of stainless steel annually, out of which

Jindal Strips contributes about 325,000 tonnes. India exports about 100,000

tonnes of stainless steel and the Chinese market accounts for about 25,000

tonnes of that.

China imports about 1.6 million tonnes of stainless steel annually, trade officials

say.

Apart from China, jindal strips was also considering a strategic alliance in

Indonesia in its push to gain Southeast Asian markets. Vietnam's demand for

stainless steel is growing rapidly although the volumes are small. Jindal Stainless

Ltd is also eyeing exports to the United States, Middle East and Africa.

Jindal Stainless Ltd’s long term marketing agreement with Minmetals Steel Co.

Ltd suggests that Minmetals Steel Co., Ltd. will purchase around 50,000 M.T. of

Hot Rolled / Cold Rolled Stainless Steel Coils (more than US$ 60 million), from

Jindal Stainless Ltd. The agreement is the strategy of JSL to strengthen its

foothold in the Chinese market. This will be executed in 12 months time.

Jindal Stainless Ltd. has won an order worth US$60mn to supply 50,000 tons of

steel to Minerals Steel, a Chinese state-run steel-buying house. The 50,000

metric tons export order would consolidate its foothold in the lucrative Chinese

market. The order is valid for a year and could be extended on mutual consent.

This order will enable the company to cross 2,00,000 tons export mark for the

Chinese market, along with which the company was aiming for an export growth

of 20% for FY05.The order is part of efforts by India's largest integrated stainless

steel producer to tap the growing demand in China which imported 28mn tons of

stainless steel coils last year. Jindal Stainless exported 1.9 lakh tons of steel to

88

Page 89: Global Marketing Strategies for Indian Firms

China in FY04, accounting for nearly 90% of the company's 2.15 lakh tons of

exports in 2003-04. Minmetals Steel would buy both hot-rolled and cold-rolled

stainless steel from Jindal Stainless which has a production capacity of more

than 5,00,000 tons a year. The company planned to increase its exports to

2,70,000 tons during the year ending March 31, 2005 from 215,000 tons in the

previous fiscal year. This year the domestic markets are looking better as of

now, but things are likely to improve from the second quarter onwards for

exports.

JSL Ponder CR plant in China

With China emerging as one the largest buyers of stainless steel products from

Jindal Strips Ltd (JSL) in 2004, the company is seriously evaluating possibilities

to set up cold-rolling manufacturing facilities in the country.

Besides, JSL is also evaluating option to relocate its US plant, Massillon

Stainless, to China. According to JSL CEO N.C.Mathur, with 80% of JSL’s

exports to China, the company is looking at opportunities to tap China’s booming

construction market by setting up production facilities there. The growing demand

from this sector has also led to firming up of stainless steel prices in the domestic

market, said a dealer.

In 1993, the US and Japan were the two main markets for the commodity with a

combined volume of 3.7 MT. In 2002, China alone consumed 3.2 MT. According

to estimates, in 1993, usage of the top seven markets was 73%, which is down to

69% in 2002. This is largely because concentration of the top consumers has

reduced as all other markets managed to expand by 5.8%, while growth in China

89

Page 90: Global Marketing Strategies for Indian Firms

has been in excess of 17%. JSL estimates its turnover to cross the Rs. 45,000-

crore mark during the current fiscal as compared to Rs. 3,600 crore during 2006.

90

Page 91: Global Marketing Strategies for Indian Firms

91

Page 92: Global Marketing Strategies for Indian Firms

FINDINGS

With the completion of this study I am able to know various aspects of JSL and

also gained huge knowledge about stainless steel and its market situation. This

research enabled me to gain the following findings:

JSL, one of the top organizations in India, is a celebrity in the world of

business.

The anticipated growth of stainless steel in China has prompted Jindal

Stainless Ltd. To strengthen relationship with China.

In the preparation of Olympics the Chinese has begun construction binge the

demands for steel.

As result, JSL has won an order worth US$60mn. To supply 50,000 tons of

steel to China over a period of one year.

JSL has announced a long term agreement with Mean metals Steel Co. Ltd.

In china.

JSL is evaluating to set up cold rolling manufacturing facilities in China.

92

Page 93: Global Marketing Strategies for Indian Firms

CONCLUSIONS

The export potential of 141236 MT and 107741 MT for the years 2007-08 and

2006-07 respectively, as forecast in the five-year plans, are only indicative.

Factors like capacity utilization, domestic price realization, international price

movements, exchange rate variations etc. would ultimately determine the level

of actual export. Infrastructural constraints like domestic movement, port

facilities, etc. would have important bearing on exports.

The tight demand scenario market is likely to increase the need to reduce cost

of sell material in both the domestic and the international markets at

competitive prices. Superior qualities, determined largely by the requirements

of the cold reducers, who produce cold-rolled sheets for the sophisticated

automobile and white goods industries, would have to be achieved which

would imply attainment of high surface finish, high degree of ductility. This

would make focusing of technologies and technical controls necessary.

Asia, as a whole, will continue to import steel, meaning Asian steel prices are

likely to remain higher than in China. India Integrated steel companies, being

one of the world's lowest cost producers are better placed in terms of exports

to these high growth Asian countries.

The huge need of basic steel froth essential infrastructural development of this

vast under-developed region them are concentrating on development of their

backward infrastructure for which steel is undoubtedly the primary material.

"The growth of infrastructure actives in the Asian region will open up a big

steel market which is till now not properly explored.

India’s exports to China are now growing at a much faster rate than imports, and

balance of trade is stabilizing. For instance, the growth in imports from China

93

Page 94: Global Marketing Strategies for Indian Firms

between 1997 to 2000 stood at 70 per cent and went up to 171 per cent in the

period 2001-2005. Growth in exports to China meanwhile has jumped from 12

per cent in 1997 to 2000 to 258 per cent in the period 2001-2005.

Inspire of the increase in demand from China this year, the steel industry is still

worried about the possibility of a slowdown in purchases by China by 2004-05.

This could occur on account of two reasons:

The infrastructure development work related to the 2008 Olympics may start

slowing by that year, and the coming on stream of additional steel producing

capacities in that country.

India's exports have also been marginally hit by trade actions initiated by,

among others, US, Canada and Thailand.

Since the steel market has just began to grow, if Indian products can

establish themselves right at the beginning, markets should not be neglected

even if initially absolute amounts are low. What is required is a constant

presence.

At present, India has a significant presence tube, pipes and fittings. As

industries develop, demands for other products are bound to rise.

The initial spurt and the subsequent fall in imports of Kuwait can be explained

due to the boom in reconstruction of the economy after the war with Iraq

slowing down.

In order to increase Indian steel exports, good quality material at the most

competitive prices is needs. Considering that more than 90% of steel

produced in India is consumed domestically, for a long time our producers

have had nearly captive market. With the near-removal of the tariff barriers,

94

Page 95: Global Marketing Strategies for Indian Firms

they care being forced to come to terms with their uncompetitive producers to

deliver goods at lowest operating costs.

In my opinion, unless the Government steps into lend to hand, Indian exports,

not just of steel, are bound to suffer. The additional burden put on the

producers in terms of high freight due to poor infrastructure, various cases

and taxes imposed by both State and Central Governments, etc. cause the

goods to become uncompetitive priced by the time they reach the ports. What

can be a bigger indictment of the conditions than the acknowledged craft hat it

costs three times as much to transport half-way across the globe.

95

Page 96: Global Marketing Strategies for Indian Firms

RECOMMENDATIONS

After studying the market scenario of stainless steel in India and China, I would

like to recommend the following:

The production of stainless steel has to be regularly updated with new

technology.

The stainless steel industry can help in creating more demand for stainless

steel by discovering its new uses.

High efficiency in mining and transportation of stainless steel has to be

maintained.

Development of low nickel contents products should be given more priority.

The Indian market of stainless steel should understand the demand drivers

and explore new applications.

The Antidumping duties must be levied to overcome the injury caused by

dumping.

Online customer relationship management has a very good scope in future as

predicted by the world Steel Dynamics. The internet and the intranet should

be exploited to the full extent.

96

Page 97: Global Marketing Strategies for Indian Firms

BIBLOGRAPHY

Jindal Steel Ltd. - Annual Report 2008-09

Kathuria, S and N. Taneja (1986) India’s Exports: The Challenge from China,

ICRIER, New Delhi.

Wolf, Martin (2002), India's Exports, Oxford University Press for the World Bank,

Washington, D.C.

R Amavis ,  Refractoriness’ for the Steel Industry,  Springer, Google Books

Partner Program World Steel Statistics Monthly

William A. Johnson (2001), The Steel Industry of India. Harvard edition nfs UK &

British.

Liedholm, C. (1998) The Indian Iron and Steel industry: An Analysis of

Comparative Theory of Permanent Revolution, New Left Books, London

Sanjiv J Phansalkar (2002),  Opportunities and Strategies for Indian Business:

Preparing for a Global India, Sage Publications Inc

Ramaswamy V.S and Namakumari S.,Marketing Mnagement 3RD Edition (2005)

Macmillan India.

Stainless Steel Review, Mar 2008, July 2008

Links we used are as follows:

ASSOCHAM

www.jindalstainless.com

www.steel.gov.in/annual.htm

www.tradeportalofindia.com

97