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celebrating 25 YEARS

CONTENTS

email [email protected] www.ayss.org

For information on services and supplies offered by AYSS members worldwide, please contact our office.

05 Letter from the Chairman

06 Calendar of Events

08 World Map of Members

10 Regional A-Z of Members

12 Associate Members & Associations

13 Icon Key

16 North & South America

27 Caribbean

33 Mid Atlantic

38 Northern Europe

43 Mediterranean

68 Africa, Asia & Indian Ocean

80 Australia, New Zealand & South Pacific Islands

88 Code of Ethics & Conduct

91 The AYSS Mission Statement

92 AYSS Council & Acknowledgements

94 A-Z Index of Members

CONTENTS 03

AYSSGLOBALHANDBOOK2016-17 www.ayss.org

Anders Nodskov Pedersen Chairman of AYSSManaging Director of TR Shipping Denmark ApS Copenhagen, Denmark

T +45 40 31 64 10 E anders.nodskov. [email protected] W www.trshipping.dk

After 12 years being a member of the AYSS, this is my second time as Chairman and it is with great honour I write this in a year where we will celebrate the 25th anniversary of the Association. The AYSS is today a strong and unique partner to the Super Yacht Industry and we look forward to many more years to come, together with you, as Captain, as well as with your Crew.Today the AYSS have 72 members, 5 associated members and belong to 2 associations. The members are widely spread out over the Globe, both in well-known areas as well as in remote areas. We are constantly aiming at getting new members and this way link the world together within the Super Yacht Industry in order to have an AYSS member serving you in whichever Port you may visit in the future.For those of you who are not aware, the AYSS is based on a Code of Conduct, which you will find in the back of our Handbook and each member is strictly bound to operate under these guidelines. All members of the AYSS has diligently been evaluated and picked out before entering the association and one of our key aims is to provide you and your Crew with the best support and service in a highly professional manner. Within the AYSS, I do not only see a great deal of motivation and dedication to the Super Yacht profession, but also a valuable amount of knowledge and experience, which you can benefit from. The AYSS is a unified front to our clients with great skills and assurance of commitment to service within the industry and I highly recommend you to contact an AYSS agent before going to or underway to whichever Port/Area in the world.Obviously, with the number of members within the AYSS, we have access to and are gathering a lot of news and information, which is a vital part while cruising. By using an AYSS member, you will not only have an excellent support to the boat and the Crew, but also be able to gain from this information making the trip even more enjoyable for the Owners, Guests and Charter clients.As Chairman of the AYSS in 2015, I wish you a very successful year and safe cruising.If you have any questions or concerns you wish to raise, please do not hesitate to contact me.

Welcome to the Association

of Yacht Support Services (AYSS).

LETTER FrOm ThE CHAIrmAN

LETTER FROM THE CHAIRMAN 05


CALENDAr OF EVENTS

06 CALENDAR OF EVENTS

AYSSGLOBALHANDBOOK2016-17www.ayss.org

APRIL 2016April 7-8 AYSS/ACREW IYCA Antibes, France

April 13-19 Classic Yacht Regatta - Antigua, West Indies www.antiguaclassics.com

April 23-29 Antigua Sailing Week - Antigua, West Indies www.sailingweek.com

April 25-28 Rio Boat Show www.gruponautica.com.br

April 28-May 2 AYSS/ACREW Palma Superyacht Show, Mallorca

MAY 2016 May 2-5 MYBA Charter Boat Show - Genoa www.mybashow.com

May 4-6 London Yacht Jet & Prestige Car Show www.londonyachtjetandprestigecarshow.com

May 7-8 America’s Cup World Series New York www.americascup.com/

May 7-10 Mediterranean Yacht Show - Greece www.mediterraneanyachtshow.gr/

May 26-29 Monaco Grand Prix www.monaco-grand-prix.com

JuNE 2016June 7-11 Loro Piana Superyacht Regatta, Porto Cervo www.loropianasuperyachtregatta.com

June 10-12 America’s Cup World Series Chicago www.americascup.com

June 17-20 Melbourne Boat Show, Australia www.melbourneinternationalboatshow.com.au

June 22-25 The Superyacht Cup, Palma www.thesuperyachtcup.com/palma

June 22-25 Newport Charter Yacht Show, Rhode Island, uSA www.newportchartershow.com

June 27-July 2 The Pendennis Cup, Falmouth uK www.thependenniscup.co.uk

JuLY 2016 July 7-9 The Superyacht Rendezvous Montenegro www.superyachtrendezvous.com

July 21-24 America’s Cup World Series Portsmouth www.americascup.com

July 28-Aug 1 Sydney International Boat Show www.sydneyboatshow.com.au

AuGuST 2016 Aug 14-16 Johannesburg Boat Show, SA www.johannesburgboatshow.co.za

Aug 26-28 Newport Bucket Regatta www.bucketregattas.com/newport

CALENDAR OF EVENTS 07

AYSSGLOBALHANDBOOK2016-17

SEPTEMBER 2016Sept 6-11 Festival de la Plaisance de Cannes 2016, France www.cannesyachtingfestival.com

Sept 10-11 America’s Cup World Series Toulon www.americascup.com

Sept 15-18 Newport International Boat Show, Rhode Island, uSA www.newportboatshow.com

Sept 16-25 Southampton International Boat Show www.southamptonboatshow.com

Sep 20-25 Genoa International Boat Show, Italy www.salonenautico.com/en

Sept 21-23 Seatrade Barcelona, Spain www.cruiseshippingevents.com/med

Sept 27 AYSS AGM YCM, Monaco

Sept 27 AYSS Annual Dinner, Monaco

Sept 29 AYSS/ACREW - MonacoNet, Monaco

Sept 28-Oct 1 Monaco Yacht Show www.monacoyachtshow.com

Sept 29-Oct 2 Auckland On Water Boat Show www.auckland-boatshow.com

NOVEMBER 2016Nov 3-4 AYSS/ACREW STP Palma de Mallorca

Nov 3-7 Fort Lauderdale International Boat Show

Nov 15-17 METS – Marine Equipment Trade Show Amsterdam www.metstrade.com

Nov 24-25 AYSS/ACREW Pendennis Shipyard, Falmouth UK

Nov 25-27 Abu Dhabi Grand Prix, Yas Marina

Nov 30-Dec 1 AYSS/ACREW IMS Shipyard, Toulon, France

DECEMBER 2016Dec 4-10 Antigua Charter Yacht Show www.antiguayachtshow.com

Dec 16-18 Asia Pacific Rendezvous www.asia-superyacht-rendezvous.com

JANuARY 2017Jan 6-15 London Boat Show www.londonboatshow.com

Jan 5-8 Pimex Phuket Boat Show www.phuketboatshow.com

Jan 13-14 AYSS/ACREW Caribbean Crewfest, St Kitts

Jan 20-21 AYSS/ACREW Caribbean Crewfest, St Maarten

Jan 26 The Superyacht Challenge - Antigua www.superyachtchallengeantigua.com

FEBRuARY 2017Feb 3 The Wobbly Club Race, Antigua - Co-Sponsored by AYSS www.abma.ag/event/wobbly-club-build-your-own-boat-byob-race/

www.ayss.org

Please note all information is correct at the time of print and maybe subject to change.

08 WORLD MAP OF MEMBERS


WORLD mAP OF mEmBErS

www.ayss.org

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North & South America map ref. 16-26

Caribbean map ref. 27-32

Mid Atlantic map ref. 33-37

Northern Europe map ref. 38-42

Mediterranean map ref. 43-67

Africa, Asia & Indian Ocean map ref. 68-79

Australia, New Zealand & South Pacific Islands map ref. 80-87

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WORLD MAP OF MEMBERS 09


The only worldwide superyacht agency association

www.ayss.org

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North & South AmericaBermuda Bermuda Yacht Services Ltd 16

Brazil Brazil Yacht Services 17

Canada Premier Marine Services 18

Chile South American Super Yacht Support 19

Costa Rica Marina Papagayo 20

Galapagos Sea Masters 21

Panama Canal Associated Yacht Services 22

United States of America C2C Inc. 23 BWA Yachting New England 24 Yacht Services of Alaska 25

Venezuela Jakera Exclusive 26

CaribbeanAntigua Anchor Concierge & Super Yacht Services Ltd 27

British Virgin Islands Shore Side Yacht Services Ltd 28

St. Kitts St. Kitts Yacht Services 29

St. Maarten BWA Yachting 30 Dockside Management 31

St. Vincent and the Grenadines Erika’s Yacht Agents 32

rEGIONAL A-Z of Worldwide Members

Mid AtlanticAzores Mid Atlantic Yacht Services 33

Canary Islands (Spain) Incargo S.L. 34

Madeira JFM Shipping LDA 35

Portugal Amundsen Marine Services 36

Spain Progesco Ship Agents & Repairs 37

Νorthern EuropeDenmark T.R. Shipping Denmark APS 38

Finland C&C Port Agency Finland Oy Ltd 39

Germany H.C. Roever Maritime Agency 40

Norway T.R. Shipping Norway A.S. 41

Sweden T.R. Shipping Sweden AB 42

Mediterranean Croatia BWA Yachting Croatia 43

Egypt Felix Maritime Agency 44

France ATL Mediterranee 45 Catalano Shipping Services 46

Map Ref. & Page Number Map Ref. & Page Number

10 REGIONAL A-Z


rEGIONAL A-Z of Worldwide Members

Gibraltar M H Bland & Co 47

Italy All Services SRL 48 JLT Yacht Agency Venice 49 Luise Associates SRL 50 Pesto Sea Group Yacht Agents 51 Versilia Supply Service 52

Malta Kirton & Co Ltd 53 Melita Marine Group 54

Monaco Catalano Shipping Services 55 Mathez Monaco International 56

Montenegro BWA Yachting Montenegro 57

Spain Estela Shipping Barcelona, S.L. 58 Estela Shipping Palma, S.A. 59 Strait Superyacht Services SL 60

Tunisia S&D Tunisia SARL 61

Turkey Gino Yachting Antalya 62 Gino Yachting Bodrum 63 Gino Yachting Fethiye / Göcek 64 Gino Yachting Istanbul 65 Gino Yachting Kusadasi 66 Gino Yachting Marmaris 67

Africa, Asia & Indian OceanHong Kong Asia Yacht Services Ltd. 68

India Sea Waif 69

Indonesia Asia Pacific Superyachts 70 The Lighthouse Consultancy 71

Maldives Asia Pacific Superyachts 72 Maldives Yacht Support PVT Ltd 73

Seychelles Hunt Deltel & Co Ltd 74

Singapore Asia Pacific Superyachts 75

South Africa Del Shipping & Trading 76

Thailand Asia Pacific Superyachts Phuket 77

United Arab Emirates JLS Yacht & Charter Service Company 78 Kanoo Yacht 79

Australia, New Zealand & South Pacific Islands Australia Carter Marine Agencies 80 Major Yacht Services 81

Fiji Asia Pacific Superyachts 82

New Caledonia Noumea Yacht Services 83

New Zealand 37 South 84 Integrated Marine Group 85

Tahiti Asia Pacific Superyachts 86

Vanuatu Kaleva Yachting Services Ltd 87



REGIONAL A-Z 11

Gateley Maritime lawyers specialising in the Yacht IndustryGateley, 1 Paternoster Square London EC4M 7DX, united KingdomT + 44 (0) 207 653 1616 E [email protected] E [email protected] www.gateleyuk.com

Propspeed The Best Foul-Release Coating on the Market. More Speed, Less FuelOceanmax International LimitedPo Box 83232, Edmonton, Auckland 0652, New ZealandM +64 274 337 928 E [email protected] www.propspeed.com

Rivergate Marina & ShipyardRivergate Place, Murarrie, Qld 4172 Australia T +61 (0)7 3907 1600 F +61 (0)7 3907 1666 E [email protected] www.rivergate.com.au

West Marine Megayacht Supply Worldwide Chandlery Suppliers2401 South Andrews Avenue, Fort Lauderdale, Florida 33316T +1 954 400 7130 F +1 831 768 5755 M +1 954 655 2039 E [email protected] www.westmarinemegayacht.com

Colin Squire Publishing Superyacht Publications and Superyacht Targeted MailP.O Box 7, Bungay, Suffolk NR35 2QD, united KingdomT + 44 (0) 1986 894333 Ε [email protected] www.yachtingmatters.com

ASSOCIATE MEMBERS

12 ASSOCIATE MEMBERS & ASSOCIATIONS


Professional Yachting Association 8 Ave Mirabeau, 06600 Antibes, France T +33 493 349 116 F +33 493 342 183 E [email protected] www.pya.org

U.S. Superyacht Association757 SE 17th Street #662, Fort Lauderdale, FL 33316 T +1 800 208 5801 F +1 954 523 0607 E [email protected] www.ussuperyacht.com

AYSS is proud to be an Associate of:

ICON KEY

Car Hire

Helicopter &/or Private Jet Hire

Hotel & Travel

Leisure Activities

Private Clinic

Post

CON

CIER

GE S

ERVI

CES

Electricity

Water

Telephone

PORT

FA

CILI

TIESBunkering

Berths

Clearances In/Out

Visas

Technical Repairs & Spare Parts

Local Licenses

Divers

Day Workers

Security Guards

Provisioning

SERV

ICES


ICON KEY 13

uniquely positioned on the cruising route between North America, the Caribbean and the Mediterranean, the sheltered deep water harbours of Bermuda have provided a safe haven & convenient stop for vessels on passage in the North Atlantic for hundreds of years.

Professional yacht Captain Mark Soares, director of the company, is dedicated towards serving professionally crewed yachts visiting the island. He has worked as a professional Captain on board various yachts in the Caribbean, uS, Mediterranean, Indian & Pacific Oceans, having logged in excess of 60,000 sea miles. This valuable experience gives him a real understanding of the unique needs of yachts and their crew, for whom he offers a broad range of services.

Port Information Name of Port: St.George’s Facilities: Electricity, Water,Telephone, Pilot services VHF: Yacht communication channel 16 & 14

Useful Information Places of interest: Beautiful beaches, scuba, snorkeling, golf etc. Places of interest include Fort St. Catherines & Museums.

BErmUDA YAChT SErVICES

Accessibility by land / Distances: Heritage points of interest within walking distance of town & docks. Good public transportation system. / Port to City 18km Airport Details / Distances: L.F.Wade International Airport (BDA) / Port 4km, Hamilton City 13km Other company services: Line handling, Commercial towing, Pilotage & local knowledge, 24 hr offshore emergency services

Region Bermuda

Mark Soares +1 441 334 7245 Sandra Soares +1 441 297 2798

9 Ordnance Island St.George GE05, Bermuda

E [email protected] www.bdayacht.com


16 B | NORTH & SOUTH AMERICA

Founder Member of ABRASSI, the Brazil SuperYacht Association - www.abrassi.org. The ship agent, as enshrined by international maritime convention, is primarily the servant of the master and owners of the vessel, the “principal”.All of our staff are bilingual. Please note that all persons requiring Visas must be in possession of such prior to arrival. Please inquire.Brazil Yacht Services is the only agency dedicated to Superyachts in the country. We offer full support along the entire coastline of Brazil, including but not limited to clearances, inbound/outbound and local for Superyachts, their helicopters and auxiliaries. Bunkers, bunker delivery, provisioning, spares and repairs, tourism, consierge, transfers, security, local knowledge, onboard entertainment and so much more. Customized itineraries for Amazon cruising from the mouth of the river to over 1,200 NM up river. This service includes all planning, pilotage, tourist guides and experts, permits, bunkering and provisions, security and support craft. Dive excursions and tourism including all permits in the uNESCO and National park of Fernando de Noronha, 300 miles of the NE Coast. Itineraries for the enjoyment of the region of Angra dos Reis and Ilha Grande with its secluded anchorages and quiet beaches just 60 miles west of the iconic city of Rio de Janeiro.

BrAzIL YAChT SErVICES

Brazil Yacht Services can also introduce you if required to useful people to assist in Argentina, Falklands, Chile and Antartica.Brazil Yacht Services is your key both to Brazil and the South Atlantic.Run by Yachtsmen for Yachtsmen.

Region Brazil

João Kossmann +55 21 9 9164 6133 E [email protected] Adam Tarleton +55 21 9 9187 2177 E [email protected] Rui Barbosa, 480 /apto 1701, Flamengo, CEP: 22.250-020 Rio de Janeiro - RJ - BrazilT +55 21 2553 3238 www.brazilyachtservices.com

NORTH & SOUTH AMERICA | B 17


Based in Halifax Nova Scotia on Canada’s East Coast.Premier Marine Services can arrange for all and any services that you may require during your time in our region or on your way to and from the American Great Lakes via the St. Lawrence River and Seaway System.

Capt. Brian and his qualified staff will look after any and all details that you require. Trip planning is our specialty ensuring that you take in all the sites and points of interest during your visit to our waters.No request is too big or too small. We pride ourselves on our attention to detail.

Whether crossing the Atlantic Ocean, or coming up from Newport RI, Florida or Bermuda, you have a Friend waiting for you. We are with you 24/7 while on assignment. Visit our web site for a list of our diverse services as well as references from many satisfied clients. We are “Northwest Passage Specialists” who can assist you on this ultimate Adventure from East or West across one of the last frontiers.

PrEmIEr MARINE SErVICES Region Canada

Captain Brian Donovan

99 Brook St. Halifax NS Canada B3N-2Z8

T +902 489 7253 E [email protected] www.premiermarineservices.com

Start planning your 2016/17 adventure now.

Celebrating our 13th Anniversary working with Hundreds of SuperYachts from around the World!


18 C | NORTH & SOUTH AMERICA

NORTH & SOUTH AMERICA | C 19


Breathtaking Views Await You at the End of the World! Chile’s Patagonia, Cape Horn and Antarctica are an exciting destination for superyachts, seeking both new and amazing places in the Southern hemisphere. Antarctica is a land of extremes: it is the coldest and driest continent on Earth and has the highest average elevation. As the fifth largest continent in the world, the frozen land boasts breathtaking scenery. SASYSS is the only agency in this area exclusively dedicated to superyachts and the leading full service support provider offering a first-class service to owners, captains and crew. No job is too big, too small or too difficult for SASYSS. We look forward to welcoming you to Chile, Peru or Antarctica real soon to help you plan and prepare your itinerary to visit this beautiful part of the world.

Port Information Name of Port: Valparaiso, Puerto Montt, Puerto Williams, Easter Island, Robinson Crusoe Island Port Co-ordinates: Valparaiso 33° 1.799’S - 71°36.661’W Puerto Montt 41°29.584’S - 72°59.149’W Puerto Williams 54°55.909’S - 67°36.516’W Easter Island 27°9.779’S - 109°27.504’W Robinson Crusoe Island 33°38.335’S - 78°49.515’W Facilities: Electricity, Water, Telephone Other services: Warehouse, helipad, Jet A1 VHF: Yacht communication channel 16 & 72

South AmericAn Super YAcht Support

Useful Information Places of interest: Torres del Paine, Cape Horn, Andes Mountains, Atacama Desert, Marble Caves, Puerto Varas, Casablanca Valley Accessibility by land / Distances: Santiago 10 Km, Valparaiso 120 km, Puerto Montt 1200 Km Airport Details / Distances: Santiago (SCL) International Airport / Puerto Montt 20km Other company services: FBO, Interior Care, Antarctic Pilotage, Antarctic Visit Permits, all the support for Antarctic, itineraries, trip planning.

Region Chile

Tomas Miranda +56 9 6595 6930 E [email protected] Gabriela Saavedra +56 9 9655 8623 E [email protected] Norte 100, Office 301 Las Condes, Santiago 7561258, ChileE [email protected] www.sasyss.com Skype arikiotevaikava


20 C | NORTH & SOUTH AMERICA

Marina Papagayo is located on the North Pacific coast of Costa Rica in Bahia Culebra one of the largest and most sheltered bodies of water in the province of Guanacaste. Created from a environmentally-conscious blueprint, this fully operational deep-water marina is part of Peninsula Papagayo offering a selection of amenities for travelling yachts, including slips to accommodate super-yachts up to 280’ in length, a Four Seasons resort and a superb Arnold Palmer-designed 18-hole golf course.Marina Papagayo offers a convenient location for yachts staging voyages to World Heritage site Isla del Coco, the Galapagos Islands and destinations to and from the South Pacific. Port Information Name of Port: Playa del Coco Port Co-ordinates: Marina 10,38.21.5 N 85,39,20.3 W Facilities: Electricity, Water, Wifi, fuel with high capacity dispensers, in-slip pump-out Other services: Valet service, bottom cleaning, concierge services, day workers, waste oil removal VHF: Yacht communication channel 16, 23aUseful Information Places of interest: Wide variety of inland and coastal travel options Accessibility by land / Distances: Capital and largest city is San Jose 250 km from the marina. This drive

Marina PAPAgAYo S.a. Region Costa Rica

Dan Eaffaldano +506 2690 3600 E [email protected] Skype deaffaldano Facebook Marina PapagayoFinal de la Ruta Nacional 253 Peninsula Papagayo, Liberia Guanacaste, Costa Ricawww.marinapapagayo.com

will take 4 hours. Commuter flights daily from LIR Airport Details / Distances: Daniel Oduber Quiros International Airport (LIR) / Marina Papagayo 30km Other company services: Dockage, Fuel, Concierge services, Crew amenities, Pool, Gym, Crew lounge, Bar and Restaurant, Bath suites, Wifi

SEAMASTERS is a team network based between Central America and the Galapagos Islands dedicated to provide full support for yachts visiting Cocos, Malpelo, Coiba and the Galapagos Islands. Yachts crossing the Panama canal to the Pacific side, coming down from western USA or coming from the South Pacific Ocean should always consider stopping in our area where SEAMASTERS may provide arrangements for: cruising entry permits; all possible clearances and formalities with local authorities; national parks cruising permits; itinerary planning made specifically for each yacht; guests and crew assistance; dive, land and sport fishing tour; transfers and general logistics; technical repairs and customs arrangements; provisions; fuel.Port Information Name of Port: Puerto Ayora Port Co-ordinates: 00ο44 S, 90ο18 W Facilities: Electricity, Water, Telephone VHF: Yacht communication channel 16Useful Information Places of interest: Galapagos National Park, Cocos Island, Dive Wolf & Darwin Accessibility by land / Distances: Puerto Baquerizo Moreno, San Cristobal Island (by sea/air only) 74 km/46 mi. 900 NM from Panama, 400 NM from Cocos Island, 3,000 NM from French Polynesia Airport Details / Distances: (GPS) Domestic Airport / Puerto Ayora 66 km/41 mi, Guayaquil, Ecuador (GYE) 1,173 Km/729M Other company services: port services and clearances, island cruising permits and itinerary

Sea mASterS Region Galapagos

Antonio Moreano +593 999 116 066 E [email protected] island Contact Nico Ghersinich +506 886 18 248 E [email protected] Cristiano Paoli +506 836 22 077 E [email protected] Puerto Ayora, Galapagos, Ecuadorwww.seamastersgalapagos.com www.seamasterscr.com

planning (Galapagos, Cocos, Malpelo and Coiba), helicopter conservation projects and jet handling for the Galapagos Islands, plane & helicopter charters (Cocos, Coiba and mainland Costa Rica only), tour planning, bull shark diving off the Bat Islands, submarine charters at Cocos Island, sport fishing (Coiba, Costa Rica and Galapagos with use of local operator), security teams, technical assistance, dive courses and re-breathers, professional film & photography services, custom made movies for guests, full yacht support.

NORTH & SOUTH AMERICA | G 21


Associated Yacht Services, a division of Associated Steamship Agents, S.A., was founded on the Isthmus of Panama in 1889, when Captain William Andrews opened a Steamship Agency in Colon City. Today the Steamship Agency can arrange your transit from our office in Balbao on the Pacific Side right through to the Atlantic. Our team of experts work 24/7 responding to the needs of our clients from around the world visiting the Panama Canal and ports in the Republic of Panama. In addition to representing many yacht and ship owners, we are also the agents for Lloyd’s of London at the Canal and undertake hull and machinery surveys on behalf of underwriters from Europe, the United States and the Far East. The Panama Canal is an amazing engineering feat running for 45 nautical miles. Three sets of locks operate as hydraulic elevators which raise vessels at one end of the Canal 85 feet above seawater to the level of Gatun Lake, then down at the other end. We look forward to your visit.

Port Information Name of Port: Panama Canal For full information on all Ports serviced by Associated Yacht Services visit www.shipsagent.com/yachts Facilities: Electricity, Water, Telephone VHF: Yacht communication channel 12 & 16

aSSoCiateD YAcht SerViCeS

Useful Information Places of interest: Perlas Islands, Coiba, Bocas del Toro, San Blas Accessibility by land / Distances: Colon/Cristobal 85km, David 350km Airport Details / Distances: PTY Tocumen International Airport / Balboa Port 15km, Colon City 95km

Region Panama Canal

Alessandro Risi +507 6614 0485 Josimar Diaz +507 6450 9395 Charles M. Langman +507 6614 0475Marr Center, Williamson Pl. No.798X La Boca-Balboa, Panama 0843-03057E [email protected] www.ays.shipsagent.com


22 P | NORTH & SOUTH AMERICA

Incorporated in 2003, C2C inc is a recognised brand of excellence with Trademark protection in the USA and has no affiliation nor tie with companies with the same or similar name worldwide. C2C provides broad spectrum support to the Superyacht standard. California lies midway between the cruising grounds of Mexico / Central America to the south and Puget Sound / British Columbia / Alaska to the north.Superyachts stop in California on their way north during April - May and again during September - December to wait for the end of the Mexican hurricane season.Our area can handle any size yacht and the Spring or Fall months are good periods for refit and repair.September - October is the best time for a 7 - 10 day owners cruise.

Port Information Name of Port: San Diego Port Co-ordinates: 32°40 N, 117°14 W VHF: Yacht communication channel 72Useful Information Places of interest: Julian, Hollywood, Palm Springs, Las Vegas, Mountains, Desert, Beaches

C2C inc.

Airport Details / Distances: San Diego Domestic & International Airport (SAN) Los Angeles 193km (2 hrs), Las Vegas 545km (5 hrs), Santa Barbara 347km (3.5 hrs), San Francisco 806km (8 hrs) Other company services: YachtAid Global ( YAG www.iyag.net ) is the international nonprofit division of C2C.

Region USA

Captain Mark Drewelow + 1 619 630 4626

San Diego, California, USA

E [email protected] www.c2conline.net

NORTH & SOUTH AMERICA | U 23


BWA New England (formerly CCS Newport) provides concierge and marine agency services to the super yacht industry in Rhode Island and throughout New England. Managed by Kristi Chesher, BWA’s primary objective is to support the increasingly complex and demanding role of the captain and crew. BWA Yachting is there from start to finish, from planning to implementation of every aspect of the trip. Newport, Rhode Island located in the heart of New England, with its dramatic coastal scenery is considered the yachting hub of the Northeast Seaboard. It offers state of the art shipyards, first class marina facilities, shoreside attractions that include fine dining, shopping, gilded mansions, galleries and festivals all within walking distances from the waterfront. Close to the outlying Islands of Nantucket, Martha’s Vineyard, and Block Islands makes it an appealing port of call for crew and their owners/guests. BWA Yachting is a London based company serving over 275 ports and marinas through BWA owned and operated offices in the Mediterranean, Caribbean and USA.

Port Information Name of Port: Newport Port Co-ordinates: 41°31 N, 71°20 W

Useful Information Airport Details / Distances: TF Green, Providence

BWa YAchting neW englAnd Region USA

Photography: Billy Black / Onne Van der Wal

Kristi Chesher M +401 662 33601 Washington Street, Newport Shipyard, Newport Rhode Island 02840, USAT/F +401 619 1889 E [email protected] www.bwayachting.com

30 min. drive, Boston Logan 1 ½ hr. drive, Newport State Airport 5 min. drive, Quonset Airport 25 min drive. All facilities equipped with FBO’s. Other company services: APA Banking, Provisioning (beverages/spirits/wines), Shoreside services, Sourcing technical repairs / spare parts, Transportation.


24 U | NORTH & SOUTH AMERICA

Privately owned and operated, with over 50 years experience, Yacht Services of Alaska provides a vast range of agency services and excellent customer service to the rapidly growing number of vessels visiting the region.

Port Information Name of Port: Alaska wide Port Co-ordinates (Ketch.): 55o20’590 N, 131o38’892 W Facilities: Electricity dependent on berth, Water and telephone not always available, Pilot dispatch, Regulatory compliance assistance, Launch service, Car rental, Sewage pumping service, Cash to master service, Excursion reservations and permitting. VHF: Yacht communication channel 16, 12

Useful Information Places of interest: Inside Passage of Southeast Alaska, Misty Fjords National Monument, Anan Creek Bear Viewing, Glacier Bay, Tracy Arm, Mendenhall Glacier, Prince William Sound, Aleutian Islands Accessibility by land / Distances: Most coastline communities aren’t connected by roads. Access by air and sea only. Airport Details / Distances: Most airports are within

YaCht SerViceS oF AlASKA

a mile or two of the communities they serve. Other company services: We exert our best effort to provide any service required from pre-arrival preparations to 24 hour logistical support and are very adept at locating those “hard to find” items.

Paul Axelson +907 617 1200 Debbie Azure +907 617 1221

P.O. Box 7955 1429 Tongass Avenue Ketchikan, Alaska 99901, USA T +907 225 2200 E [email protected] www.yachtservicesofalaska.com

Region USA

NORTH & SOUTH AMERICA | U 25


Venezuela is one of the most bio diverse countries on the planet. In addition to some of the most spectacular and secluded pristine islands to be found anywhere in the Caribbean, onshore destinations include the Orinoco Delta, Angel Falls, Gran Sabana and Los Llanos. Jungles bursting with wildlife and indigenous peoples with unique value systems.Jakera Exclusive will help you plan your cruise itinerary to offer an exclusive clearance service - at various locations. Provisioning and bunkering options, private anchorages, onshore trips for your guests and crew including aviation services and security can be arranged as required. Our experienced team look forward to catering to all your requirements during your stay.

Port Information Name of Port: Bahia Redonda, Puerto La Cruz For Full Information of all Ports serviced by Jakera visit www.jakerax.com Port Co-ordinates: 10o12’25.89”N 64o39’45.79”W Othes services: Jakera Tours for inland trips and tours VHF: Yacht communication channel 72 & 16

Useful Information Places of interest: Offshore - Los Testigoes, Isla Blanquilla, Mochima National Park (good for Clearance), Isla Tortuga, Los Roques and Los Aves. Onshore - Orinoco Delta, Canaima/Angel Falls and Los Llanos.

Jakera excluSiVe Region Venezuela

Chris Patterson T +58 414 809 2532 Tim Poullain-Patterson T +353 86 822 0333Calle 24 #8-205, Plaza Las Heroinas Merida, VenezuelaE [email protected] www.jakerax.com

Airport Details / Distances: Barcelona (BLA) National & International / Port 12km, City 3km Other company services: In addition to servicing Superyachts, Jakera are a full service adventure travel outfitter. We run expeditions and trips across Venezuela to suit all budgets - from high end aviation services to a more organic approach using natural power such as kayaks. We have supported various TV productions including in 2012 ‘Venezuela - Out of the Wild’ for Discovery TV.


26 V | NORTH & SOUTH AMERICA

Anchor Concierge and Super Yacht Services are a one-stop agency providing all the requirements of today’s busy yachting industry. Offering services from yacht clearance, provisioning, airline tickets, crew placement and much more, Anchor is the ultimate concierge service.

Anchor operate 24/7 to suit the yacht’s time table. Their positive attitude and total commitment, take the stress out of dealing with many of the formalities and allow the Captain and crew to get on with the important job of looking after their guests.

Anchor provide a first class yacht agency, acting promptly and efficiently, anticipating needs, providing advice and offering a service unparalleled in Antigua to date.

The list of services is endless and their prices are competitive, as their slogan says, “The answer is YES, now what is the question?”

We are Agents for Neko Yacht Supplies, Complete Marine Freight, Deckers uniforms 4 yachts DHL shipping.

Port Information VHF: Yacht communication channel 68

anChor concierge & Super YaCht SerViceS LtD

Useful Information Airport Details / Distances: V.C Bird (ANU) International Airport / Port 10 miles Other company services: VIP pick up

Region Antigua

Nick Line + 1 268 726 0035 E [email protected] Captain Joe Hutchens +1268 464 6327 E [email protected] Harbour Marina, Antigua, W.I.T + 1268 734 1865 E [email protected] Facebook AnchorCSYS www.anchorcsys.com

CARIBBEAN | A 27


Follow in the footsteps of Sir Francis Drake and visit the Myriad of beautiful islands that constitute the British Virgin Islands. Beautiful clear waters, white sand beaches, secluded anchorages - the BVI has it all.

Shore Side Yacht Services Limited is located behind Village Cay Marina in Road Town, Tortola, close to the shops, marine services and banks and with the added advantage of an agent strategically placed in North Sound, Virgin Gorda. Enjoy the Shore Side advantage when visiting BVI. They can clear their clients outside the port of entry - enjoy a seamless transition from one country to another - just drop the hook in your clients’ favourite anchorage and let them take care of the formalities.

Port Information VHF: Yacht communication channel 16

Useful Information Places of interest: All islands, the Baths, Virgin Gorda Airport Details / Distances: Terrence B Lettsome International Airport (EIS) / 10 miles to Road Town

Shore Side YaCht SerViCeS ltd

Other company services: Customs brokerage, Bank transfers and US dollar cash disbursements, Visas, Fishing licences, Duty free fuel.

Region British Virgin Islands

Frances David +284 5418227 / 4945135 Jane Merritt +(1) 284 540 7560

PO Box 3069 7 Columbus Centre, Road Town Tortola VG 1110, Br Virgin Islands E [email protected] www.shoresideservices.com


28 B | CARIBBEAN

At St.Kitts Yacht Services we strive to offer our clients the highest level of service, bearing in mind the expectations of their guests and crew members. We understand that when visiting our shores “local knowledge” is of the utmost importance. Not only will we provide you with all of the necessary services, but we will do so in a manner that will impress your guests and save you money when we can. We do not treat our clients as clients but as family. And at times, when necessary, we make the impossible happen.St.Kitts Yacht Services is managed by Anthony Abourizk, who has had 10 years experience in the yachting sector – they specialize in APA (Advance Provisioning Allowance) Banking and providing Premier Customs & Immigration Clearance to all yachts clearing into both St.Kitts and Nevis. Their APA Banking rates are extremely competitive. Furthermore they are able to clear vessels directly into White House Bay, Ballast Bay & Cockleshell Bay through their V.I.P Service. Also, through recent regulation changes they can waive all visa requirements for crew members as well as issue boat passes to Nevis.

Port Information Name of Port: Basseterre Harbour

Facilities: Water, Telephone VHF: Yacht communication channel 16

Useful Information Places of interest: Christophe Harbor Marina, Port Zante Marina, Brimstone Hill National Fortress (A UNESCO World Heritage Site), Romney Manor & Caribelle Batik Airport Details / Distances: TKPK International Airport / Port 1 mile Other company services: APA Banking

St.kittS YAcht SerViCeS Region St. Kitts

Anthony Abourizk +1 869 762 4400

P.O. Box 127, Basseterre, St Kitts West Indies

E [email protected] www.stkittsyachtservices.com Skype anthony-abourizk

CARIBBEAN | S 29


BWA St Maarten was established in 2009 with Super Yacht Services a long standing, firmly established and highly reputable yacht agency on St. Maarten formed and managed by Lucille Frye, a Class IV captain with plenty of Caribbean Experience.Our services include immigration and clearances, including electronic clearances in Anguilla, visa assistance for USA visas, Anguilla Visas and French Dom Tom Visas, secured APA delivery, bunkering, land and air transportation, freight handling, part sourcing and all concierge and VIP services. We also provide quality Crew Placement headed by Sylvie Louchet and we have a Gourmet Provisioning Department managed by Jessica Wisman. Our office is conveniently located right on the water in Simpson Bay for easy provisions collection by tender, or we deliver anywhere in St Maarten, St Barths or Anguilla.The St Maarten Office also forms the headquarters for BWA Caribbean, managed by Jeff D Boyd.Our vision is to provide seamless integrated and professional service throughout our Caribbean Network and our focus is to do so with cost effective professionalism.

Port Information Name of Port: St Maarten

Useful Information Airport Details: (SXM) Princess Juliana Int’l Airport Other company services: Full Service Yacht Agency, Gourmet Provisioning Department, Crew Placement Agency.

BWa YAchting Region St. Maarten

Lucille Frye +1 (721) 554 8918

Simpson Bay Marina, Plaza Del Lago St. Maarten, Dutch Caribbean

T +1 (721) 544 2436 F +1 (721) 544 2496 E [email protected] www.bwayachting.com


30 S | CARIBBEAN

Airport Details: SXM Name of Port: St. Maarten Other company services: Visa assistance, itinerary planning, equipment rentals, travel arrangements, boat & tender rentals, freight receiving, warehousing and forwarding, chilled, frozen and dry storage, medical appointments, charter flights, on-board events, marina and cruise port berthing, wines, provisions, flowers, etc.

Dockside Management, established in 1990, is an independently owned yacht services agency that provides logistical support to both private and charter yachts. We are based in St. Maarten and partner with a carefully vetted network of agents throughout the Caribbean region. St. Maarten/St. Martin is the service destination of choice for mega yachts visiting the Caribbean because of its duty free status, wide range of marine service providers and excellent air and sea connections. From our offices on the lagoon in Simpson Bay and the Yacht Club Isle de Sol we are in close range to vessels on both the French and Dutch sides of the Island. We also serve as a regional hub, arranging deliveries and online clearances for Anguilla and St. Barths. Our services include immigration & customs clearance, bonded banking services, technical referrals, parts procurement and concierge services for both crew and guests. Our experienced and dedicated staff provides invaluable up to date information and efficient follow up. We are proud of our devoted client list who appreciate our attention to detail, prompt dependable service, integrity, discretion and 24-hr availability. We anticipate your needs and provide resolution to the unexpected as any situation may dictate. We look forward to supporting you in St. Maarten and throughout the Caribbean.

DoCkSiDe mAnAgement Region St. Maarten

Lila Rosen or Kass Johnson44 Welfare Rd, Unit 2 - E, Cole Bay St. Maarten, Dutch CaribbeanT +1(721) 544 4096 F +1(721) 544 4097 E [email protected] www.docksidemanagement.net

CARIBBEAN | S 31


Erika’s Yacht Agents provides a range of indispensible yacht services in St Vincent & the Grenadines, located in the Windward Islands of the Caribbean Sea. Based on Union Island, with an agent at every port, their experienced support team will respond to your needs quickly and professionally. Erika’s Yacht Agents is the premier yacht agent in St Vincent & the Grenadines. Whether you are looking for customs and immigration clearance, concierge services, provisioning or more, Erika’s can help. As a yacht agent specialising in larger, crewed yachts, both private & charter, they offer a fully comprehensive range of services, handled by a well-trained and experienced team. Erika’s Yacht Agents is the “one stop shopping” yacht service company when visiting St. Vincent & the Grenadines. With years of experience in the yachting industry, Heather Grant & her team will look after all your needs – even before you arrive you will benefit from their itinerary and clearance advice. Their invaluable assistance continues for the duration of your journey through the islands, until they clear you out to your next port.

Port Information Name of Port: Kingstown, Bequia, Mustique, Canouan, Union Island Erika’s office coordinates: 12°35’54.23”N 61°24’54.41W

erika’S YAcht agentS

VHF: Yacht communication channel 68

Useful Information Accessibility by land / Distances: This is an island nation. Arrival is by air and sea from other countries Airport Details / Distances: Airports on every island

Region St. Vincent and the Grenadines

Heather Grant T +1 784 533 2847 Chille Alexander T +1 784 532 9306

At the Waterfront, Clifton Union Island VC0470 St. Vincent and the Grenadines

T +1 784 485 8335 E [email protected] Skype erikabelle www.erikamarine.com


32 S | CARIBBEAN

For centuries the Port of Horta Faial has been an essential landfall for ships and yachts crossing the Atlantic to Europe. Mid Atlantic Yacht Services carries on this tradition with a broad range of comprehensive services tailored to the specific needs and desires of visiting yachts & crew.

Port Information Name of Port: Horta Port Co-ordinates: 38°32 N, 28°37 W Facilities: Electricity, Water VHF: Yacht communication channel; Horta Marina 16 & 10, Mid Atlantic 77

Useful Information Places of interest: Walking/hiking trails, Volcanic Museum, craters & formations, Whaling Museum, Sport Fishing, Whale Watching, Diving, Vineyards and local winery, Botanical Gardens Airport Details / Distances: Horta Domestic Airport (HOR) / City of Horta 10km, Port of Horta 10km Other company services: VAT importation formalities, fuel bunkering, bank transfers & cash disbursements, Yacht management, Crew placement & deliveries, EU & Mediterranean cruising guides,

MiD AtlAntic YaCht SerViceS

Pilot books, Charts & almanacs, Custom rigging, Electronics, 220v/110v AC.

Region Azores

Duncan Sweet M +351 968 936270 Ruth Schlatter

Rua Cons. M. da Silveira, 3 Horta Faial, Azores PT-9900-144 Portugal

T +351 292 391616 F +351 292 391656 E [email protected] www.midatlanticyachtservices.com

MID ATLANTIC | A 33


Incargo, S.L. was founded in 1989 by Jaime Pastor (Snr) and is a family owned company.

Incargo operates as a shipping and chartering agency in many ports. For full information on all Ports serviced by Incargo visit www.incargo.es

Every year Incargo facilitates about 600 ships mainly cruise ships and superyachts.

Port Information Name of Port: Las Palmas Facilities: Electricity, Water VHF: Yacht communication channel 16 & 68

Useful Information Places of interest: Old City and rest of Gran Canaria Airport Details / Distances: Gran Canaria International Airport (ESLPA) / Port 30km, City 30km Other company services: Bunker Traders, Forwarders, Shipchandler Other Incargo offices: Madrid, Barcelona, Palma de Mallorca, Sagunto, Ceuta, Gibraltar, Bilbao, Las Palmas, Tenerife, Algeciras and Malaga.

inCargo S.l. Region Canary Islands

Domingo Fuentes + 34 617 454397

Calle Juan Rejon no 32 - 6a Planta Las Palmas de Gran Canaria 35008 Spain

T + 34 928 469140 F + 34 928 470214 E [email protected] www.incargo.es

34 C | MID ATLANTIC


~ The company was founded in 1888 by Joao de Freitas Martins, Great-Grandfather of the present chairman, ~ Joao Welsh.

As from August 5th, 2002, we are officially certified according to the European standards for Quality Management Systems - ISO 9001.2008.

We offer a wide range of services; from Ship’s Agents, Shipchandler, Bunkering brokers, etc., all the way up to Customs Clearances and even Crew Changes and Repatriations.

Port Information Name of Port: Funchal Facilities: Water, Telephone VHF: Yacht communication channel 16/69

Useful Information Accessibility by land / Distances: Santa Cruz 20km, Machico 25km, Camara de Lobos 10km, Ribeira Brava 30km, Porto Moniz 78km Airport Details / Distances: Aeroporto da Madeira (only one airport on the island) / Port 20km, City 20km

JFM SHIPPING Lda Region Madeira

Lino Ribeiro +351 965 010 153 David Jardim +351 965 076 776

Avenida do Mar, 15, Funchal Madeira Island 9000-054, Portugal

T +351 291 239 003/4 F +351 291 221 315 E [email protected] www.jfmshipping.com

MID ATLANTIC | M 35


Port Information Name of Port: Cascais For Full Information on all Ports serviced by Amundsen Marine Services in Portugal, please visit our website www.amundsen.pt Facilities: Electricity, Water, Telephone, Dry Dock for vessels up to 170m x 22m VHF: Yacht communication channel 12

Useful Information Places of interest: Numerous historic sites and a busy cultural agenda Airport Details / Distances: Lisbon LIS Domestic & International Aiport / Lisbon 5km, Cascais 25km Other company services: Our group of companies is involved both in the shipping industry as well as the Hospitality business and therefore can cater for all needs you may have both technically as well as to satisfy your Guests’ wishes.

aMUNdSEN MARINE SERVICES Region Portugal

Paul Amundsen + 351 918 511 289 Jose Prata + 351 918 118 727

Rua Cesario Verde 244 2750-657 Cascais, Portugal

T +351 213 405 483 F +351 213 405 489 E [email protected] www.amundsen.pt

36 P | MID ATLANTIC


Puerto Sherry Marina & Progesco Services welcomes you to the “sunny Puerto” in Cadiz Bay.Puerto Sherry is a unique Marina with a diverse range of services in a well known touristic location.

Progesco is certified ISO 9001 and finances all of its clients in the Marina. Every client is totally assisted with ship chandlers or ship’s stores, provisions, marine electronics, transportation modes, excursions, afloat repairs and fast response On-The-Fly-Team.

Port Information Name of Port: Puerto Sherry, Cadiz Port Co-ordinates: 036° 34’ 38 N / 006° 15’ 15 W Facilities: Hotel, pool, disco, paddle, water sports, chill out bar, restaurants, internet coffee bars, cultural ruins, flamenco shows, shopping, etc. VHF: Yacht communication channel 14

Useful Information Places of interest: Cathedrals, Castles, ruins, national parks, wineries. Accessibility by land / Distances: Cadiz 26 Km - 39 min / Jerez 20 Km - 30 min / Sevilla 126 Km - 1h 30 min / Algeciras 113 Km - 1h 37 min. Airport Details / Distances: Jerez “La Parra” (XRY) 27 km - 30 min / Seville (SVQ) 95 km - 60 min (European connections)

PRogESCo SHIP AGENtS & REPaIRS Region Spain

M +34 650 39 27 57 / +34 629 26 66 76 Skype franchiesco

Avda. Juan Melgarejo 18, Edif. Vistahermosa, PSM, Cadiz 11500, Spain

T +34 956 85 58 51 E [email protected] www.progescospain.com

Other company services: International Business & Trading Services, International Projects Feasibility, Cargo Customs Clearance, Police Inmigration Clearance, Cash to Master, Launch Services, Bunkering, Sewage Pumping Service, Warehousing, Laundry, etc.

MID ATLANTIC | S 37


Denmark is the gateway to the Baltic Sea, ideal for yacht cruising. Copenhagen, the capital of Denmark, presently has a population of a little more than a half million people. It is the city in which the modern developments of the 20th century, far from spoiling the atmosphere of history and old-world charm, have been blended with the older buildings and monuments to form a thriving and harmonious environment. TR Shipping Denmark ApS is a solely authorized and dedicated agent to the yachting industry, offering a first-class service to Owners, Captains and Crew. We have a small devoted and professional team keeping a fantastic relationship with Port Authorities as well as with all kind of suppliers to the maritime industry around the country.

Port Information Name of Port: Copenhagen Port Co-ordinates: 55°42 N, 12°37 E Facilities: Electricity (Pier 166), Water VHF: Yacht comm. channel 6, 8 & 77

Useful Information Places of interest: Frederiksborg or Kronborg Castle, Lousiana Modern Art Museum Accessibility by land / Distances: Hamburg 4 hrs 350km, Stockholm 6 hrs 600km

T.R. SHIPPING dENMaRK APS

Airport Details / Distances: Kastrup Airport Copenhagen International & Domestic Airport (CPH) / Port 16km Other company services: Invitation Letters, Freight Forwarding & Warehousing, Crew Changes, Shore Excursions, Private Car Transfers, Private Boat Hiring, Travel Arrangements & Ticketing For full information on all Ports serviced by TR Shipping Denmark APS visit www.trshipping.dk

Region Denmark

Anders Nodskov Pedersen M +45 40 31 64 10 Pakhus 47, Sundkaj 7, 1st Floor, Copenhagen Freeport DK-2150 Nordhavn - Copenhagen DenmarkT +45 70 20 62 10 F +45 70 20 62 15 E [email protected] www.trshipping.dk

38 D | NORTHERN EUROPE


Finland can best be described as the country in Europe that is at the roof of the world. It stretches from the Baltic Sea north to the Arctic Ocean and the Barents Sea and borders Russia to the east and Norway to the west. Helsinki, the modern and thriving capital of Finland, is at the southern end of the country, situated on the Gulf of Finland. It has a population of more than half a million people.

For the cruising yacht, Helsinki is the ideal starting point for cruising through the Finnish lakes, to St Petersburg and to Tallin in Estonia. There are over 60,000 lakes in Finland many of which can be accessed through the Saiama Canal. This is an unforgettable cruise and is well worth investigating on behalf of charterers and owners who may be looking for that something different. Other interesting areas to visit are the port of Turku (otherwise known as Abo), and the island of Aaland at the entrance to the Gulf of Bothnia. Finland is a member of the European Union; the currency is the euro. Communications are good.

C & C Port Agency Finland Oy Ltd in Helsinki is ideally placed to arrange your itinerary when visiting this part of the world.

C&C PORt agENCY FINLAND oY LtD

Port Information Name of Port: Helsinki For full information on all Finnish ports serviced by C & C Port Agency visit our website www.portagency.fi Facilities: Electricity depending on berth location, Water

Useful Information Airport Details / Distances: Helsinki-Vantaa Airport / 15km City centre and Port

Region Finland

Erik Blomberg +358 456 577 749 Roland Forssell +358 400 445 159 Alexey Ivanov +358 456 577 746Henry Fordin katu 5 c Helsinki 00150, FinlandE [email protected] www.portagency.fi

NORTHERN EUROPE | F 39


Established in 1856, the H.C.ROEVER Maritime Agency GmbH stands for a long tradition in the German Shipping Agency. The first documented assistance to Passengers dates from 1903. As Hamburg’s agency for the U.K.’s “Great Central Railway” H.C.ROEVER was responsible for daily arrivals and departures of the “boat trains” in Hamburg. Times of course have changed, but not the readiness of the H.C.ROEVER-Team to offer a dedicated first class service to their clients. H.C. ROEVER is based in Hamburg, however please visit our web site for all other ports serviced in the whole of Germany www.hcroever.de Do you intend to call at a German port? Please let us know your requirements Do you intend to build, convert, refit or repair a yacht in Germany? Our experienced team are ready and willing to assist during your time on site! Come to Hamburg and then discover the Baltic!

Port Information Name of Port: Hamburg (berth: City Sporthafen) Port Co-ordinates: 53°32.6’ N, 009° 58.9’ E Facilities: Water, Garbage disposal Useful Information Accessibility by land / Distances: Berlin 350km / Luebeck 70km / Hanover 150km

H.C. ROEVER MaRITIME AGENCY

Airport Details / Distances: Hamburg Domestic & International Airport (HAM) / Port & City 10km Other company services: Customs and Immigration clearance, Supply of provisions, spares, etc., Crew service and travel arrangements, Medical assistance, Forwarding and courier service.

Region Germany

Capt. Fernando Salgado Juergen von Hof, Felix Petersen Lucas Bracker

Steintwietenhof 2 20459 Hamburg, Germany

T +49 40 450226-0 F +49 40 450226-66 E [email protected] www.hcroever.de

40 g | NORTHERN EUROPE


Norway has been a popular yachting and cruise destination since 1882. With its wonderful capital city Oslo and the spectacular fjords, it is one of the most visited countries and ports in North Europe including The Baltic.

Yachting in Norwegian waters is the ultimate yachting experience as Mother Nature has been generous to the Norwegian people. The fjords are many and 67,000 islands and skerries make it possible to cruise in calm waters. To visit Norway by yacht, combined with shore excursions, is probably the best way to see our beautiful country.

The yachts sail all the way into the fjords, and thereafter you can also experience the dramatic changes in the scenery by coach and rail etc. Most yachting people enjoy taking part in many well-organized shore excursions.

Port Information Name of Port: Oslo, Norway Facilities: Εlectricity, Water, Telephone

Useful Information Accessibility by land / Distances: Copenhagen & Stockholm 6 hrs by car

T.R. SHIPPING a.S. Region Norway

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Airport Details / Distances: Oslo Airport Gardermoen Domestic & International (OSL) / Oslo - Oslo Airport 49km, Bergen - Bergen Airport 32km Other company services: Any requested

For full information on all Ports serviced by TR Shipping AS Norway visit www.trshipping.no

Paal Kjelsrud +47 22 477 000 Roar Gjertsen +47 22 477 000

Rosenkrantzgate 7 Oslo N-0159, Norway

E [email protected] www.trshipping.no

NORTHERN EUROPE | N 41


T.R. Shipping Sweden AB welcomes you to the Baltic cruise region, Sweden and to Stockholm! The two Swedish coastlines are completely different from each other and provide the visitor with two equally unique experiences. Stockholm, on the Swedish east coast, is the capital of Sweden, but is nicknamed “the Capital of Scandinavia” or “Beauty on Water”, both equally true! Enclosed by its world famous archipelago, Stockholm is really surrounded both by water and by beauty. The city combines the 17 century architecture in the oldest parts of the city, “Old town”, with all of the characteristics of a modern, metropolitan capital, including first class dining, shopping, art and culture. T.R. Shipping Sweden have a long and genuine experience from servicing yachts visiting Sweden and the Baltic region. We can assist you with all traditional port agency services and also with excursions, tours and all type of arrangements for your guests. Please visit our website for more information about Stockholm, Sweden and the Baltic region.

Port Information Name of Port: Stockholm Facilities: Electricity, Water / VHF: 12

Useful Information Places of interest: The Vasa Museum, The Stockholm archipelago, The Photographic museum, City Hall, Old town, inner lake Mälaren

T.R. SHIPPING SwEdEN AB Region Sweden

Peter Kjellin M +46 709 373 122 Mim Persson-Malmström M +46 709 373 110Frihamnsgatan 13 Stockholm 115 56 SwedenE [email protected] www.trshipping.se

Accessibility by land / Distances: Uppsala approx. 100 km, Gothenburg approx 500 km, Malmö approx 650 km. Airport Details / Distances: Arlanda (ARN) International Airport / Port Stockholm 45 km, Bromma (BMA) International Airport / Port Stockholm 10 km. Other company services: Crew change, Shore excursions, Private car / limousine arrangements, Contacts with private resorts and marinas in the area, Itinerary planning for Sweden and the entire Scandinavian area.

42 S | NORTHERN EUROPE


For those who enjoy history, nature and great cruising grounds, there is no better place than Croatia. With over 1,000 islands and islets, most well-conserved and uninhabited, the area provides ecologically clean waters that offer great swimming, scuba and snorkelling.

BWA Yachting in Croatia was the first nationwide agency in the country dedicated to the superyacht industry. With headquarters in Lugano, Switzerland BWA Yachting is the international leader in complete yacht agency services. Other AYSS BWA members are situated in St Maarten - Caribbean, Newport - Rhode Island and Croatia. BWA Yachting also provides services in Italy and Greece through its Associate Partners: Luise Associates, JLT Yacht Agency and A1 Yacht Trade Consortium. For full details of all ports serviced by BWA Yachting visit our web site www.bwayachting.com

Port Information Name of Port: Gruz Port Co-ordinates: 42°39,44 N, 018°05,2 E Facilities: Electricity, Water, Telephone, Old oil and garbage disposal, Sludge water disposal

Bwa YACHtING CRoaTIa

Useful Information Places of interest: Old Town Accessibility by land / Distances: Dubrovnik 3km Airport Details / Distances: Dubrovnik International Airport (DBK) / Port 25km, City 22km

Region Croatia

Dorijan Dujmic +385 98 313 822

Nazorova 3, Opatija 51410, Croatia

E [email protected] www.bwayachting.com

MEDITERRANEAN | C 43


We are one of the largest professional recruiting agencies worldwide using the most up-to-date communications and global network of manpower tracking; we can offer you a guarantee of high-quality transiting through the Suez Canal. We can locate and deliver the necessary staff to meet your personnel needs at moments’ notice.

We represent ship owners / charters / operators and render their vessels reliable and efficient to ensure smooth operations during canal transit or calls at Egyptian ports all 24 hours to safeguard their interest at the various local authorities as well as:

For Felix Maritime Agency quality means satisfying the customers ‘ requirements and expectations.

The ISO 9001:2000 Certification of our quality system contributes to reaching these objectives.

Port Information Name of Port: Port Said For full information and list of other ports and services please visit our website www.felixagency.net Facilities: Electricity, Water, Telephone VHF: Port Said 67

FELIX MARItIME agENCY

Useful Information Places of interest: Sharm El Sheikh, Hurghada, Marsa Alam, Safaga Airport Details / Distances: Cairo Domestic & International Airport (CAI) / PortSaid 180km, Port Suez 170km Other company services: Tourism, Organise trip & Air Booking

Region Egypt

Mohamed Nagib Latif +20 1222 119 365 Mohamed Mostafa +20 1006 836 831

Palace Tower 1, Palestine & Al-Salam St, 2nd Floor No. 5. Port Said 42599, Egypt

T +2 0663 333 132 F +2 0663 333 510 E [email protected] www.felix-eg.com www.felixagency.net

44 E | MEDITERRANEAN


Our company is located in Marseille, conveniently situated next to the port area and local shipyards. ATL, has over the past 10 years, developed a fully professional personal service to yachts calling at Marseille, including all refit requirements. Please call us for any assistance.

Though Marseille is not yet known as a tourist destination for yachts, we can nevertheless offer a full range of first-class superior services to cover all requirements by Guests, Captain and Crew.

Services available: berthing, port clearance, customs assistance for temporary admission, sanitation certificate, deliveries on board for incoming spare parts (including customs process), full medical assistance, visas, car renting (including limousines), accommodation facilities, shipchandling, bank service, touring organisation, shore excursions, provisioning, fresh water supply, bunkering, duty free if full requirements fulfilled, garbage and sludge removal, laundry, freight forwarding, packing, transport, personal effects removal, storage capacity.

Port Information Name of Port: Marseilles Facilities: Electricity, Water, Telephone

aTL MEDItERRANEE

Captain Christian Cuadra + 33 (0)660 419 191 Anne Cuadra + 33 (0)660 419 186

ATL Mediterranee 9 Rue du Laos Marseille 13015, France

E [email protected] www.atl-med.com

Region France

VHF: Yacht communication channel 12 commercial port, 9 leisure port

Useful Information Other company services: Renting cars, Medical assistance, Visas, Tours, Deliveries on board, Watch-keeping, Event tickets.

MEDITERRANEAN | F 45


Established since 2007 and situated on famous La Croisette in Cannes, walking distance from Old Port and Port Canto, CSS Cannes offers first class assistance to yachts with a full range of services provided: Berth Arrangements, Port Concierge, Custom and Immigration Clearance, Bunkering, Flower Arrangements, International Shipments, Logistics, Medical Assistance, Mail box, Bank Services, Harbour Authorities Assistance and Provisioning. The team in Cannes: Manager/Yacht Agent - Manuel Sposito. Yacht Agent- Mathieu Desnoues. Accountant: Frederic Vincent. Assistant Accountant: Marine Martinez. Tomaso Moreno shares his time between our Monaco and Cannes offices. Our friendly and Multilingual team (English, French, Spanish and Italian) are always on hand to offer any assistance you require within the yachting industry. Contact us for all information and assistance regarding your application for the major conferences held in the Port of Cannes (Mipim, Film Festival, Mipcom and Duty Free). For Full Information on all Ports serviced by Catalano Shipping Services visit www.catalanoshipping.comPort Information Name of Port: Cannes Old Port, Port Canto Facilities: Electricity, Water, Telephone VHF: Cannes Old Port VHF 12, Port Canto VHF 9Useful Information Places of interest: Antibes old city, St Paul de Vence, Mougins old village, le Var area vineyards, museums.

CaTaLaNo SHIPPING SERVICES

Accessibility by land / Distances: Antibes 10km, Nice 25km, Monaco 55km, Saint-Tropez 80km Airport Details / Distances: (NCE) Nice International Airport / Port of Cannes 25km, Antibes 10km, Monaco 30km. Cannes Mandelieu Private flights only / Port of Cannes 5km, Antibes 15km, Monaco 60km Other company services: Full Concierge Service

Region France

Tomaso Moreno +33 684 622 082 Manuel Sposito +33 617 394 262Catalano Shipping Services Sarl Villa Lucior - 12 Rue Bertrand Lépine 06400 Cannes, FranceE [email protected] www.catalanoshipping.com

46 F | MEDITERRANEAN


Involved in shipping since 1810, the Agency department of M.H. Bland has the experience, local knowledge and backing of a local organisation which extends a very high level of service to the mariner visiting Gibraltar - particularly important considering the special requirements of superyachts.

The agency department attends to the requirements of a large number of luxury cruise liners and superyachts calling at Gibraltar. As a member of the Multiport Ship Agency Network, the company has passed the network’s stringent annual, financial and professional assessments.

For full information on all Ports serviced by MH Bland visit www.mhbland.com

Port Information Name of Port: Gibraltar Port Co-ordinates: 36°09N, 5°20W Facilities: Electricity, Water, Telephone, Garbage disposal, Dirty oil VHF: Yacht communication channel 16/12, 71

Useful Information Places of interest: Upper Rock Nature Reserve, Europa Point, Museum, Shopping Experience

M.H. BLAND & CO.

Accessibility by land / Distances: Malaga 140km - 90min, Jerez 150km - 90min, Port Puerto Banus 110km - 60min Airport Details / Distances: Gibraltar International Airport (GIB) 2km / Malaga International Airport (AGP) 140km

Region Gibraltar

Steven Barea Port Operations Manager Ian Penfold DirectorCloister Building, Market Lane Gibraltar Τ+35 020 012 777 24HRS M +35 058 283 000, +35 057 575 000 E [email protected] F +35 020 071 608 www.mhbland.com

MEDITERRANEAN | g 47


All Services, a well established brokerage house and M.Y.B.A. member, has been assisting yachts in the Mediterranean for the last 30 years. Our objectives are simple, i.e. to prevent and/or resolve all those problems that yachts encounter during their summer cruising, leaving the yachts personnel free to look after their guests, knowing that All Services is handling all their needs. Being a registered Ship Agent we are authorized to act for the Captains and their crew for co-ordination of port bookings (special relationships with the port authorities in all Mediterranean sea gives you the greatest possibility of getting a berth where and when you want it) bunkering, provisioning, wines and flower arrangements, as well as guided tours, limousines, helicopters, arrangements of Airline, Train and Ferry tickets, cellphones, technicians, spares, custom clearance and many other services.

Port Information Name of Port: Portosole Port Co-ordinates: WP3 43°48’,98 N 07°47’,24 E Facilities: Electricity, Water, Telephone, Security


aLL SERVICES SRL Region Italy

Dott. Sartore Alessandro +39 3485151260 Vivien Goldsmith / Xenia Cafasso +0184 533 533

Via Del Castillo, 17 Portosole, 18038 Sanremo, Italy

E [email protected] www.as1980.com

Useful Information Places of interest: Close to all the major places of interest on Cote D’Azur. Accessibility by land / Distances: Monaco 40km - 30mins, Cannes 91km - 1hr 15mins, St. Tropez 169km - 2hrs, Portofino 187km - 2hrs 30mins Airport Details / Distances: NCE Nice International - 60km, GOA Genoa International - 140km, ALL Albenga Domestic -60km

48 I | MEDITERRANEAN


JLT Yacht Agency is the leading marine agency for yachts calling on Venice and the Italian Adriatic. The agency was established in 2000, and after tremendous growth in yacht traffic, the company has expanded its service points along the coast. For full information on all Ports serviced by JLT, please visit www.jlt.it. JLT Yacht Agency is the only agency in Venice solely dedicated to the yachting industry and has a highly experienced staff which provides an around the clock high quality service. With our well established suppliers, technicians and local professionals, JLT provides efficient service to all our customers, no matter the type or size of the vessel. JLT is an Associate Partner of BWA Yachting, international leader in complete yacht agency services throughout the Mediterranean.

Port Information Name of Port: Venice Port Co-ordinates: 45° 26’ N, 12° 20’ E Facilities: Water, ISPS Port Facilities, Electricity available in sοme berths VHF: Yacht communication channel 13

Useful Information Places of interest: Venice & the Islands of the Lagoon

JLT YACHt agENCY VENICE

Accessibility by land / Distances: Venice - Trieste 170km - 1,5 hrs Venice - Ancona 380km - 4 hrs Airport Details / Distances: Venice Tessera Marco Polo VCE International Airport / Venice 14km, 20 mins Other company services: Itinerary Planning, Emergency/First Aid Assistance, Bank Transactions, Tailor-made Tours and Excursions, Onboard Entertainment, Events Organization, Laundry & Carpet Cleaning, Tailor, Flower Arrangements, Billing upon Yacht Departure

Region Italy

Caterina Oliviero +39 348 910 6519S. Marta, P. Franco, Fabbr. 17 Venice 30123, ItalyE [email protected] www.jlt.it

MEDITERRANEAN | I 49


Luise Associates provides a wide range of services to our customers in a timely and efficient manner, thanks to our highly professional and competent personnel, our comprehensive knowledge of local resources, our extensive network throughout Italy and last, but certainly not least, our extreme competitiveness with regards to our costs. We offer complete and all-encompassing assistance, 24 hours a day, 7 days a week. Our main target is to provide attentive customer service in a professional and efficient manner, and at a fair price; this is the secret of our great success.

For full Information on all Ports Serviced by Luise Associates SRL please visit our website www.luise.com

Port Information Name of Port: Marina Molo Luise, Mergellina Naples Port Co-ordinates: 40°49’ 63N, 14°13’ 53E Facilities: Electricity, Water, Telephone, WiFi VHF: Yacht communication channel 9

Useful Information Places of interest: Naples city centre, Pompeii, Hercoaneum, Museums, Caserta Kings palace.

LUISE ASSOCIAtES SRL

Airport Details / Distances: CPO Capodichino Naples Int’l Airport / Port 6km, City 6km Other company services: Registered yacht and ship agency, Provisioning / High class catering.

Region Italy

Francesco Luise +39 081 96 333 96 Massimo Luise +39 337 97 43 15

13, via F. Caracciolo Naples 80122, Italy

E [email protected] www.luise.com



Pesto Sea Group is one of the most experienced European yacht and ship agencies offering first class services both at sea and ashore.

Today the Group has expanded its network in order to offer to Yachts and Super-Yachts the best quality service when cruising around the Med. You can count on our direct assistance from our central office in Genoa. For full information on all other Ports serviced by Pesto Sea Group Yacht Agents you can visit our website www.pestoseagroup.com

Our structured and cohesive Group, composed of seven different and highly specialized companies, is able to offer 360° assistance and services, such as berth booking and the most competitive prices when dealing with bunkering and provisioning all around the Mediterranean Sea.

Port Information Name of Port: Marina Molo Vecchio Genoa Port Co-ordinates: 44°24’,58 N 08°55’,53 E Facilities: Electricity, Water, Telephone, Wi Fi Internet connection, Parking


PESTO Sea GrOuP Yacht AGEnTS

Useful Information Places of interest: Genoa and Portofino Airport Details / Distances: GOA International Airport / Port Marina Molo Vecchio 10km, City 10km

Region Italy

Max or Fabio Pesto

Calata Molo Vecchio Mod. 3 Genova 16128, Italy

Genoa T + 39 010 2701 305 F + 39 010 2701 400 E [email protected]

www.pestoseagroup.com

MEDITERRANEAN | I 51


Viareggio is the home of Italian yacht construction, with most of the major yacht builders, engineering companies and suppliers within walking distance of our offices. Viareggio is perfectly situated in Tuscany for sightseeing trips to such beautiful places as the walled city of Lucca and to Pisa with its famous Leaning Tower. Whilst Florence, Siena and the whole Chianti region is easily accessible. VSS was established by Giuliano Tomei in 1985. It first operated as a marine and provisioning supplier for merchant and cruise vessels. The company continued to trade in this demanding area of the commercial market, supplying large orders to tight schedules until 1989, when Tullio Valfre joined the company and moved it into the super-yacht market.

Port Information Name of Port: Viareggio For Full Information of all Ports serviced by Versilia Supply Services visit our website www.versilia.it

Facilities: Εlectricity, Water, Telephone

Useful Information Accessibility by land / Distances: Florence 90km,

VErSILIA SUPPLY SErVICE Region Italy

Giuliano Tomei +39 0584 387 461 Paolo Cei +39 0584 387 495 Roberto Tedeschi +39 338 9174485

Via Coppino 423 Viareggio 55049, Italy

F +39 0584 388145 E [email protected]

www.versilia.it

Pisa 22km, Chianti area 110km Airport Details / Distances: Pisa International Airport (PSA) / Port 22km



Port Information Name of Port: All Local Marinas For full Information on all Ports serviced by Kirton & Co Ltd visit our website www.kirton.com.mt or contact on [email protected] Port Co-ordinates: Valletta: 35° 53’.24” N, 14° 30’.29” E, Vittoriosa: 35° 53’31” N, 14° 31’6” E / Marsamxetto: 35° 54’06” N, 14° 30’29” E Facilities: Electricity, Water, Telephone VHF: Yacht comm. channel 23 (Agent) / 12 & 16 (Port Control)

Useful Information Places of interest: Valletta, Mdina, Marsaxlokk, Sliema, Tarxien, Zurrieq, Vittoriosa, Gozo Accessibility by land / Distances: Valletta 0.5km - 1 min, Marsamxetto 2.5km - 15 mins, Vittoriosa 3km - 20 mins Airport Details / Distances: MLA International / Valletta 8km - 20 min, Marsamxetto 8km - 20 min, Vittoriosa 4km - 12 min Other company services: Travel Agency, Laundry & Dry Cleaning Service, Trash Disposal, Repairs Afloat and on the hard, Electrical & Mechanical Contractors, Bottles Gas, Customs Clearance, Shipping and Forwarding of Spares, Mobile Phone Rental, Secretarial facilities, Upholstery contractors,

KIrTOn & CO LtD

Duty Free Alcohol & Cigarettes, Duty Free Bunkering and Lube Oils, Guided Tours, Company Formation and yacht registration under the Malta Flag, Hairdressing services on board, Massage services on board, Beauty Therapist facilities on board, Doctor attendance on board, Medical services available on 24 hours basis, Personal Body Guard Service, VIP meet & greet service at airport or port.

Region Malta

Philip Grech +356 9949 3331 Nicholas Grech +356 9949 358418/19, Europa Centre, John Lopez St., Floriana FRN 1400, MaltaE [email protected] www.kirton.com.mt

MEDITERRANEAN | M 53


Melita Marine Group is committed to providing unparalled excellence in maritime services and facilities in Malta with its base at the centre of the Mediterranean. The Group offers its services of total refit and repairs, including management, yacht painting applications, yacht brokerage, yacht charter, agency, customs clearance, bunkering and duty free supplies to clients wishing for a partner able to guarantee a first class service at all times.

“I believe that the whole team at Melita Marine has a restless mind in ensuring customer satisfaction” Mr. Pierre Balzan – Melita Marine Group

Port Information Name of Port: Gozo Marina (Harbour Management Ltd.) Port Co-ordinates: 36’01’31.52”N, 14’18’08.78”E VHF: Yacht communication channel 13

Useful Information Places of interest: Valletta, Gozo, Comino, Sliema, Mdina, fishing village of Marsaxlokk. Museum of Archaeology, Museum of Roman Antiquities, War Museum, Megalithic temples, Catacombs, Churches, Cathedrals and Forts. Accessibility by land / Distances: Valletta 10min,

MELITA Marine GrOuP Region Malta

201 The Strand, Gzira, GZR1023, Malta

T +35 621 330 964 / +35 621 330 982 24 hour T +35 699 493 706 E [email protected]

www.melitamarinegroup.net Facebook melitamarinegroup Skype pierre.balzan-melitamarine

Grand Harbour Marina 15min, Manoel Island Marina 15min Airport Details / Distances: Malta International Airport, Luqa / 5.5km from Melita ShipYard. Other company services: Full Yard facilities, MTU Distributors, AWLGRIP Distributors

54 M | MEDITERRANEAN


Catalano Shipping Services has now been in operation for over 10 years.

Trusted within the shipping and yachting industry, we offer personal attention and responsiveness to our customers through a qualified team and a deep maritime culture. We are proud to offer you the very best and most dedicated service available on the market for all the needs of a yacht or ship’s call, both for port and shore handling operations with maximum efficiency.

For Full Information on all Ports Serviced by Catalano Shipping Services visit www.catalanoshipping.com

Port Information Name of Port: Monaco Facilities: Electricity, Water, Telephone, Wi Fi, Cable TV, Parking VHF: Yacht communication channel 12

Useful Information Places of interest: Monaco Accessibility by land / Distances: Nice 25km Airport Details / Distances: (NCE) Nice International / Port 25km, City 25km

CATALAnO ShiPPinG SErVICES Region Monaco

Tomaso Moreno +33 684 622 082 Laurent Certaldi +33 607 501 884 Mark Ravnholt +33 643 913 191

Le Panorama Bloc C/D 57 rue Grimaldi 98000, Monaco

E [email protected] www.catalanoshipping.com



Monaco is one of the most attractive destinations in the world. Our Principality is an ideal venue for the Superyacht Racing Business. It is a perfect place to plunge into the paradise of luxury, prestige and dreams. Buried in verdure, skyscrapers are combined with fancy villas and architectural masterpieces. In this exceptional location where mountains meet the sea, picturesque gardens and mild weather make it simply unforgettable. Monaco is an ideal venue for Yacht racing, and annually hosts the internationally acclaimed Monaco Yacht Show. Thanks to our experience and know-how of the industry MATHEZ MONACO INTERNATIONAL has dedicated an entire department to Yachting called MATHEZ MONACO MARINE SOLUTIONS which allows us to manage every aspect of shore support. Our policy: “Where your needs begin, our services take over”. For full information on all Ports serviced by Mathez Monaco International (MMCI) visit www.mmci.mc

Port Information Port Co-ordinates: 43°44’6’’N, 7°25’28’’E VHF: Yacht communication channel 12

Useful Information Places of interest: Prince castle, Casino,

MATHEZ MOnacO InTErnATIOnAL

Grand Prix F1, Cathedral, Museums, Shore excursions, Bars, Shops Accessibility by land / Distances: Genoa 179km, Nice 16.7km, Cannes 51.6km, St. Tropez 130km Airport Details / Distances: (NCE) Nice International Airport / Port 20km

Region Monaco

Gwenaëlle Roux +336 15 98 33 28 E [email protected] Louis II, 19 Avenue des Castelans Monaco 98000, Principality of MonacoT +377 93 10 13 30 F +377 93 10 13 31 E [email protected] www.mmci.mc

56 M | MEDITERRANEAN


Ideally situated at the entrance of the Adriatic, Montenegro is the best location to start or end a trip in the Adriatic and Ionian Seas. With relaxed charter regulations, a state of the art marina under development, three international airports in the vicinity and being one of the last places in the Med where duty free fuel is available to yachts regardless of type of registry, Montenegro is quickly becoming a yachting hub. BWA Montenegro office is based in Porto Montenegro and offers complete services in all Montenegrin ports including sale of duty free fuel.

With Mediterranean headquarters in Lugano, Switzerland and Caribbean headquarters in St. Maarten, BWA Yachting is worldwide leader in concierge and marine agency services to the super yacht industry. For more information on other locations where BWA operates please visit us on the web at www.bwayachting.com

Port Information Name of Port: Porto Montenegro (Tivat) Port Co-ordinates: 18ο41.33’E 42ο26.03’N Facilities: Kotor - Water, Garbage disposal / Porto Montenegro - Water, Garbage disposal, Electricity

Useful Information Places of interest: Kotor Old Town, Perast,

BWA YachtinG MOnTEnEGrO

Our Lady of the Rock island, Sveti Stefan, Budva, Porto Montenegro marina, Old Town Bar, Cetinje, Njegusi, Canyon of Tara River, Durmitor Lakes, Ostrog Monastery Accessibility by land / Distances: Podgorica 100km, Bar 54km, Kotor 7km, Dubrovnik 120km Airport Details / Distances: Tivat International Airport (TIV) 5km, Podgorica International Airport (TGD) 90km, Dubrovnik International Airport (DBV) 80km

Region Montenegro

Ms. Jasna Krstic +382 (0)69 024 327Obala b.b., Porto Montenegro 85 320 Tivat, MontenegroE [email protected] www.bwayachting.com



Experienced people within ESTELA SHIPPING BARCELONA, S.L. pride themselves on the level of professionalism they deliver from their offices in Barcelona and Palma de Mallorca.The Company’s reputation has been built on achieving standards of services which are dependable, efficient and represent excellent value for money. As a full service yacht agency Estela Shipping Barcelona S.L can assist their clients in all important yacht matters such as port bookings, provisioning, fuel & lube oil supplies and logistics. For full information on all Ports serviced by ESTELA SHIPPING BARCELONA, S.L. visit www.estelashipping.com

Port Information Name of Port: Barcelona Port Co-ordinates: 41°20 N, 02°10 E

Useful Information Places of interest: Gothic quarter, Cathedral, Gaudi monuments, Picasso, Mirό museums Accessibility by land / Distances: Tarragona 100km by train TGV 40 minutes, Valencia 400km by train 3 hrs, Madrid 600km by train (TGV) 2.45 hrs, Palma Mallorca by plane 30 minutes Airport Details / Distances: Barcelona BCN International Airport / 10 km from the

ESTELA ShiPPinG BArCELOnA, S.L.

port, Girona International Airport 100 km from Barcelona, Reus International Airport 130 km from Barcelona, Barcelona Port to airport 10km Other company services: Yacht Agency, Courier Services, Cash to the Master, Consultancy and Surveying, Transport & Logistics, Fuel & Lube - Oil Broker.

Region Spain

Miguel Arcos + 34 600 504 924 Javier Aradillas + 34 934 853 869 Operations + 34 650 395 113C/ Buenaventura Muñoz 15 Entresuelo 4, 08018 Barcelona, SpainE [email protected] www.superyachts.agency www.estelashipping.com

58 S | MEDITERRANEAN


Make your life easier!

Full Service Yacht Agency, Port Booking, Yacht Tour Operator, Fuel & Lube Oil Broker, Wsc First Aid & Rescue Improvement, Car RentalIn the Balearics since 1850, Estela Shipping emphasizes on close customer relationships combined with high quality yacht support services, with the objective to offer crew and owners the best experience.

Port Information Name of Port: Mallorca Port Port Co-ordinates: 4o 8’2 E, 39o 50’ N Facilities: Εlectricity, Water, Telephone, any other services required VHF: Ports CH14/16, Pilot CH9

Useful Information Places of interest: Old Town, Cathedral, Bellver Castle, Arab Baths, The Caves of Drach, Beaches, Cape Formentor. Airport Details / Distances: Palma De Mallorca International Airport (PMI) / Port 15km, City 8km Other company services: : Immigration formalities, Cash to Master, Courier services, Accommodation

ESTELA ShiPPinG PALMA, S.a. Region Spain

and Flight booking, Consultancy & Surveying, Transport & Logistics, Provisioning, SHIPPING AGENTS.

Miguel +34 600 504 924Yacht Department Francesco +34 638 816 803 Petra +34 619 655 955

Avenida Gabriel Roca 37, Local C - 07014 Palma de Mallorca, Spain

T +34 971 722 532 F +34 971 711 526 E [email protected] www.superyachts.agency www.estelashipping.com

MEDITERRANEAN | S 59


In keeping with the name given to it in ancient times, Ceuta, as one of the two Pillars of Hercules situated as a gateway between the Mediterranean Sea and the Atlantic Ocean, has been a bastion in the provision of facilties to shipping since earliest of times, with bunkering being one of its prime and most consistent services.

Strait Superyacht Services SL is situated in Ceuta, which, under special jurisdiction, is a completely Duty Free port with no VAT applicable a/o taxes on MGO supplied at our own pier with guaranteed berthing upon arrival. Among others services SSS offers through the Shipping Agency branch (INCARGO sl) A to Z assistance, slops removal, luboil delivery, fresh and frozen provisions, crew change, security and any other services a superyacht could require.

Port Information Name of Port: Ceuta Facilities: Electricity, Water, Telephone, Crew Change, Slops Removal, Cash to Master, Luboils etc.

STrAIT SUPerYacht SErVICES SL Region Spain

Paolo Palomba +34 922 168 063

Alcalde Sanchez Prados 6, 1F Ceuta 51001, Spain

E [email protected] www.incargo.es

Useful Information Places of interest: Excursions in Morocco Accessibility by land / Distances: Tetouan, Tangiers 50km Airport Details / Distances: Malaga, Gibraltar Domestic & International Airport

60 S | MEDITERRANEAN


A 1200 km sandy shoreline and well sheltered ports and marinas make Tunisia an ideal cruising destination. Places of interest include the picturesque rock formations in Tabarka, the ancient city of Carthage and the deserts to the South. Markets in all cities around the ports are plentiful in fresh produce, spices, herbs and, of course, the vast variety of fish and sea food that Tunisia is famed for. S&D Tunisia is a brand of S&D Yachts established in 1976 in Malta. The friendly and experienced team in Tunisia are committed to customer service. They are able to offer services in the top Marinas; for full list visit web site www.tunisiayacht.com. These include customs formalities, visas for crew and guests, fresh provisioning, duty free fuel and lube oils, travel arrangements, excursions and guided tours, chauffeur service and car hire, Golf arrangements, Hotel and Hammam reservations.Port Information Name of Port: Bizerte For full information on all Ports serviced by S & D Yachts please visit our website www.tunisiayacht.com Port Co-ordinates: Bizerte: 37° 16’ 26” N, 9° 52’ 54” E, Sidi Bou Said 36° 52’ N, 10° 22’ E, Hammamet: 36° 22’ 15” N, 10° 32’ 49” E Facilities: Electricity, Water, Duty free fuel, Agency services

S&D tUniSia SArL

Useful Information Places of interest: Carthage, Bardo, Hammamet, Desert Airport Details / Distances: Tunis Carthage International Airport / Port 120km

Mark Darmanin Kissaun +35 699 493 834 Peter Fiorini Lowell +35 699 495 315

S&D Yachts Tunisia SARL, Rue De La Plage, Bizerte 7000, Tunisia

E [email protected] www.tunisiayacht.com www.sdyachts.com

Region Tunisia

MEDITERRANEAN | T 61


20 minutes from International Antalya Airport. Antalya is one of the most important tourism centres with its boulevards lined with palm trees, castle penetralia which keeps its traditional architecture in the city centre, very-well maintained marinas and large-scale tourism investments as well as its natural & historical beauties.Gino Yachting was established in 1973 as the first yachting agency in Turkey. Gino Yachting handles your customs formalities with such speed and efficiency that you are almost unaware of having entered a foreign country. Our motto is always SERVICE. We have offices in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye and Antalya which facilitate smooth passage for all our customers along the Turkish coast. Our offices are open seven days a week through summer and winter. 24 hour a day services include: Yacht Formalities - Berthing - Provisioning (any product including live lobsters and daily fish) - All kinds of technical service - Emergency breakdown service - Duty Free Fuel - Spare Parts Assistance - Helicopter & Private Jet formalities and rental - VIP Service, Professional bodyguard and special security programs - Onboard entertainment - On board medical assistance - Consultancy.

GInO YachtinG AnTALYA Region Turkey

Charlie Erdal Topal Kazim S�ren

Celebi Marina 07050 Antalya, Turkey

T + 902 524 125 220 F + 902 524 122 066 24 hrs + 905 322 321 617 24 hrs + 905 322 321 616 E [email protected] www.ginogroup.com

Please have no doubts at all, we will be able to arrange anything that you could possibly require.

62 T | MEDITERRANEAN


30 minutes from International Bodrum Airport. Bodrum, the ancient Halicarnassus, is an extremely popular resort. Bodrum is famous for its nightlife and bohemian atmosphere, and was also the site of the tomb of Mausolos, one of the seven wonders of the ancient world. The castle of St. Peter, built by the knights of St. John, houses the Museum of Underwater Archaeology, reputedly the best in the entire Mediterranean area.Gino Yachting was established in 1973 as the first yachting agency in Turkey. Gino Yachting handles your customs formalities with such speed and efficiency that you are almost unaware of having entered a foreign country. Our motto is always SERVICE. We have offices in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye and Antalya which facilitate smooth passage for all our customers along the Turkish coast. Our offices are open seven days a week through summer and winter. 24 hour a day services include: Yacht Formalities - Berthing - Provisioning (any product including live lobsters and daily fish) - All kinds of technical service - Emergency breakdown service - Duty Free Fuel - Spare Parts Assistance - Helicopter & Private Jet formalities and rental - VIP Service, Professional bodyguard and special security programs - Onboard entertainment - On board medical assistance -

GInO YachtinG BODruM Region Turkey


Neyzen Teyfik Cad. No 212 48400 Bodrum, Turkey


Consultancy. Please have no doubts at all, we will be able to arrange anything that you could possibly require.



Göcek is 20 minutes from Dalaman Airport. This popular village has grown over the past years into a popular centre for yachting. Despite its growth it has managed to keep its distinctive Turkish village atmosphere.

Gino Yachting was established in 1973 as the first yachting agency in Turkey. Gino Yachting handles your customs formalities with such speed and efficiency that you are almost unaware of having entered a foreign country. Our motto is always SERVICE. We have offices in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye and Antalya which facilitate smooth passage for all our customers along the Turkish coast. Our offices are open seven days a week through summer and winter.

24 hour a day services include: Yacht Formalities - Berthing - Provisioning (any product including live lobsters and daily fish) - All kinds of technical service - Emergency breakdown service - Duty Free Fuel - Spare Parts Assistance - Helicopter & Private Jet formalities and rental - VIP Service, Professional bodyguard and special security programs - Onboard entertainment - On board medical assistance - Consultancy.

GInO YachtinG FETHIYE/GÖCEK Region Turkey


Skopea Marina 4310 Göcek - Fethiye, Turkey





Istanbul is one of the most exciting, cosmopolitan cities in the world. Man has inhabited this crossroads between two continents (Europe & Asia) since the beginning of recorded time, and the city has grown in fascination over the centuries. History records the first formal habitation as a thriving metropolis during the Byzantine period, and the city was the famous Constantinople under the Ottoman Sultans. Gino Yachting was established in 1973 as the first yachting agency in Turkey. Gino Yachting handles your customs formalities with such speed and efficiency that you are almost unaware of having entered a foreign country. Our motto is always SERVICE. We have offices in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye and Antalya which facilitate smooth passage for all our customers along the Turkish coast. Our offices are open seven days a week through summer and winter. 24 hour a day services include: Yacht Formalities - Berthing - Provisioning (any product including live lobsters and daily fish) - All kinds of technical service - Emergency breakdown service - Duty Free Fuel - Spare Parts Assistance - Helicopter & Private Jet formalities and rental - VIP Service, Professional bodyguard and special security programs - Onboard entertainment - On board medical assistance - Consultancy.

GInO YachtinG ISTAnBuL Region Turkey


Atakoy Marina 34158 Istanbul, Turkey





entertainment - On board medical assistance - Consultancy. Please have no doubts at all, we will be able to arrange anything that you could possibly require.

Kusadasi is 45 minutes from Izmir International Airport. It is an excellent town for shopping and is just a few miles from the ancient Roman capital of Ephesus. An impressive archaeological site, Ephesus also contains one of the seven wonders of the ancient world, the temple of Artemis. Kusadasi has a modern yacht marina, many first class hotels, restaurants and a ‘caravanserai’, which has been converted into a hotel and restaurant.Gino Yachting was established in 1973 as the first yachting agency in Turkey. Gino Yachting handles your customs formalities with such speed and efficiency that you are almost unaware of having entered a foreign country. Our motto is always SERVICE. We have offices in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye and Antalya which facilitate smooth passage for all our customers along the Turkish coast. Our offices are open seven days a week through summer and winter. 24 hour a day services include: Yacht Formalities - Berthing - Provisioning (any product including live lobsters and daily fish) - All kinds of technical service - Emergency breakdown service - Duty Free Fuel - Spare Parts Assistance - Helicopter & Private Jet formalities and rental - VIP Service, Professional bodyguard and special security programs - Onboard

GInO YachtinG KuSADASI Region Turkey


Atatürk Cad. No. 102 Setur Marina 09400, Kusadasi, Turkey




75 minutes from International Dalaman Airport. Marmaris which has also served many civilizations from BC 1200 keeps its value in the international yachting area with its special position as well as its natural beauty and history. With its excellent marinas and wonderful weather Marmaris is a great choice for Yachtsmen for 12 months a year.

Gino Yachting was established in 1973 as the first yachting agency in Turkey. Gino Yachting handles your customs formalities with such speed and efficiency that you are almost unaware of having entered a foreign country. Our motto is always SERVICE. We have offices in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye and Antalya which facilitate smooth passage for all our customers along the Turkish coast. Our offices are open seven days a week through summer and winter. 24 hour a day services include: Yacht Formalities - Berthing - Provisioning (any product including live lobsters and daily fish) - All kinds of technical service - Emergency breakdown service - Duty Free Fuel - Spare Parts Assistance - Helicopter & Private Jet formalities and rental - VIP Service, Professional bodyguard and special security programs - Onboard entertainment - On board medical assistance - Consultancy.

GINO YACHTING MARMARIS


Region Turkey


Netsel Marina 4700 Marmaris, Turkey




Welcome to Hong Kong, where East truly meets West.Asia Yacht Services has become the leading yacht services company in Hong Kong, offering a full range of services and maintaining close contact with Marine Department. Our multi cultural team has a healthy “can - do“ attitude and knows how to look after - almost - every need of the owners and crews of visiting yachts including cruising permits. Apart from the most exciting natural harbour, Hong Kong’s 256 islands provide great cruising grounds. Our services are focused on port formalities, mooring, bunkering, yacht management, crew placement, refits, provisioning, transport arrangements for crews, owners and yachts shipped in or out of Asia. We are proud to be able to assist you in getting your job lists done within the time frame set. Moreover, Hong Kong being a logistics and tax free hub makes it easy to get parts shipped to. We operate in close collaboration with our reliable colleagues spread around the China Sea (China, Thailand,Vietnam, Singapore, Philippines,Taiwan, Malaysia, Indonesia).Port Information Name of Port: Hong Kong “Gold Coast Marina” Port Co-ordinates: 22’.2” N 114’10’’E Facilities: Electricity, water, telephone, internet, Specialists Superyacht shipyard, regular int. ship transport vessels, shopping next door, tennis, pool, hotel, hospital, most convenient and cheapest public transport to airport and central. Crew’s favorite stop over

ASIA YACHT SeRvIceS LImITed Region Hong Kong

Gold Coast Yacht & Country Club 1 Castle Peak Road, Hong KongT +852 28150404E [email protected] [email protected] [email protected] www.asiayachtservices.com

VHF: Yacht communication channel 72Useful Information Places of interest: Many tourist attractions Accessibility by land / Distances: Shenzhen 40km, Guangzhou 120km Airport Details / Distances: HKG international Airport Other company services: Yacht Brokerage, Yacht Charter, itineraries throughout the China Sea, assisted by local agency associates experts, financial Services.

68 H | AFRICA, ASIA & INDIAN OCEAN


Port Information Name of Port: Mumbai Port Co-ordinates: 18’ 55”.0 N, 72’ 50”.5 E Facilities: Εlectricity, Water, Telephone, Dry Docking and Repair VHF: Yacht communication channel 12 & 16

Useful Information Places of interest: Mumbai, Goa, Agra, Jaipur, Hampi Allepy, Cochin, Lakshdweep Island, A & N island Accessibility by land / Distances: Goa 8 hrs - 600km, New Dellhi 20 hrs - 1700km Airport Details / Distances: Mumbai International Airport (BOM), Goa International Airport (GOI) / 600km far by road, Port 15km Airport is in middle of city Other company services: Yacht Retro-fitment and major, Repair/refit, Yacht paint products, SIKA products, OBM and Jest Ski repair and service, Tender hire. We provide our services at any port in India including Lakshdweep Island and A & N Island including Island visit permits.

SeA WAIF Region India

Mr. Aashim Mongia T + 912 222 831 495 / 228 561 27 M + 919 820 130 940 E [email protected]

Mr. Jitendra Rami T + 912 222 023 090 M + 919 820 369 980 E [email protected]

Colabaworkshop Bldg, Lala Nigam Raod, Jamshedji Bunder, Colaba Mumbai 400005, India

F +912 222 829 602 E [email protected] www.westcoastmarine.co.in

AFRICA, ASIA & INDIAN OCEAN | I 69


Asia Pacific Superyachts Indonesia brings together many years of experience with top quality service to make sure our clients enjoy the wonders Indonesia has to offer. Straddling the equator, Indonesia provides year-round diverse cruising. Our coverage is throughout the archipelago and our experience is second to none. We will provide not only all the paperwork and cruising permits, fresh provisions (freighted throughout the archipelago), quality clean fuel and spares but we can also provide local guides and either on board or shadow security to make your Indonesian cruise a spectacular, hassle-free experience for both guests and crew. No demand is too difficult for us. We can arrange everything from world-class golf, to private helicopter charters to game fishing all within the reach of one simple phone call. APSY Indonesia is the most established company specializing in super yachts over 25m and is the leading company in successfully organizing helicopter permits for our clients.

Port Information Name of Port: Various - please contact us for best Port of Entry. Facilities: Electricity, water, telephone. VHF: 23 (International)

ASIA PACIFIC SupeRyAchtS Region Indonesia

Richard Lofthouse M +62 811 3400 668 E [email protected] Thomas Taatjes M +62 811 3867 322 E thomas@asia-pacific-superyachts- indonesia.comKompleks Perkantoran, Simpang Siur Square Blok D2, Jalan Setiabudi, Kuta, Bali, IndonesiaT/F +62 36175 9723www.asia-pacific-superyachts.com www.asia-pacific-superyachts.com/location/indonesia/index.html

Useful Information Airport Details / Distances: Ngurah Rai, Bali / International Airport / Port 15 km / City10 km

70 I | AFRICA, ASIA & INDIAN OCEAN


The Lighthouse Consultancy’s dedicated team has been planning, supporting and leading cruises across Indonesia for over a decade. The country’s 17,000+ islands offer visiting yachts incredible scenic and cultural adventures, over a cruising area similar in size to mainland USA. With two main cruising grounds, the Komodo National Park and the Raja Ampat Islands, and four or five other smaller cruising grounds, multiple cruises or multiple visits are almost a necessity to really experience all Indonesia has to offer. The Lighthouse Consultancy leads yacht Captains and Management through the document procurement process, itinerary planning, guides the cruises and also coordinates the provisioning of vessels throughout the archipelago. The team also offers private jet and helicopter services, essentially providing 360° support to visiting superyachts. Indonesia can seem complicated, and some cruising grounds are remote, but the experience of the Lighthouse team will help ensure that the focus of the Captain and crew on any visiting yacht, is not on the logistical challenges, but rather on guest experience and their enjoyment of the wonders of the country.

Port Information Best infrastructure is at the Port of Benoa, on the island of Bali. However, multiple ports across

THe LIGhthOuSe CoNsuLTANCY Region Indonesia

Andy Shorten +62 (0)81 338 732 764

PT Konsultan Menara Api Jl. By Pass Sanur No. 149 Komplek Pertokoan Niaga 5 - 6 Sanur Sanur 80223, Bali, Indonesia

Τ +62 (0)361 289 587 E [email protected] Skype andy.shorten www.thelighthouseconsultancy.com

the country service the different cruising grounds.

Useful Information Other company services: Itinerary Planning, Dive Guides, Cruising Guides, Cultural Lecturers, Provisioning Services, Helicopter / Jet Charter, Visa Assistance, Support Vessels.

AFRICA, ASIA & INDIAN OCEAN | I 71


Asia Pacific Superyachts has been operating as professional yacht agents for ten years and served hundreds of clients in the beautiful waters of the Maldives. We at Asia Pacific Superyachts are ready to help, 24 hours a day, 7 days a week with a fast, efficient and reliable service. We operate from all three main ports offering bunkering, provisions, port clearance, cruising permits, dive guides, ship stores clearing, delivery services, speed boat and seaplane hire for transfers, hotel and resort bookings, airline tickets, special assistance from airport on arrival for the guest/crew, and full private jet aircraft handling provisions are included in our regular services. Our team understand the importance of your time and offer you the advantage of a high quality service with local knowledge, to help your voyage.

Port Information Name of Port: Male For Full Information on All Ports serviced by Asia Pacific Superyachts Maldives, please visit web site www.asia-pacific-superyachts.com Port Co-ordinates: Male port: 04 10.00N 073 32.00E Facilities: Electricity, Water, Telephone VHF: Yacht communication channel 14, 10 for port

ASIA PACIFIC SupeRyAchtS Region Maldives

Useful Information Places of interest: Resorts, Historical places, Diving & Snorkeling Sites, Surfing Sites, Big Game fishing, Beaches Airport Details / Distances: (VRMM) Male International Airport / Port 10km, City 10km

Mohamed Hameed M +960 777 6884

Level 1 , M. Magenta, Fareedhee magu, Male, Republic of Maldives

T +960 332 9240 F +960 332 9241 E mohamed@asia-pacific- superyachts.com www.asia-pacific-superyachts.com Skype maldseal

72 M | AFRICA, ASIA & INDIAN OCEAN


Maldives, a beguiling array of islands randomly scattered in the Indian Ocean making apace to the highest rated popular luxury destinations, these islands with no doubt has the silkiest waters to cruise across in one of those dream vessels. Maldives yacht cruises take place in the northern hemisphere’s winter, the same time as the Caribbean, and proves to be a very interesting and exotic alternative to this traditional location. The Maldives provisions luxury holiday makers with a wonderful climate, superb beaches which at times are referred as best in the world, and amazing caves, lagoons and smooth waves for the perfect yacht cruise.

Port Information Name of Port: Male’, H. A. Uligan, H. Dh Kulhudhuffushi, S. Hithadhoo Port Co-ordinates: Male’ - 04.10.5N, 073 30.5E H. A. Uligan - 7.0833°N, 72.9278°E H. Dh Kulhudhuffushi - 06°37.50N, 073°04.00E Hithadhoo - 00°37.90N, 073°06.65E Facilities: Electricity, Water, Telephone VHF: Yacht communication channel 10, 16

MALdIveS YACHT SuppORt PvT LTd Region Maldives

Useful Information Places of interest: www.visitmaldives.com www.alphamaldives.com Airport Details / Distances: Ibrahim Nasir (VRMM) International Airport

Abdulla Waheed M +960 779 5257(24h) Manoj RPM M +960 792 2525(24h)H. Jazeera Building 7th Floor, Boduthakurufaanu Magu Male, 20077 Maldives T +960 300 2536 F +960 300 2535 E [email protected] www.maldivesyachtsupport.comSkype maldivesyachtsupport Facebook MvYachtSupport Twitter @MvYachtsupport

AFRICA, ASIA & INDIAN OCEAN | M 73


Port Information Name of Port: Eden Island Marina, Port Victoria Facilities: Electricity, Water, Telephone VHF: Yacht communication channel 10

Useful Information Places of interest: Mahe Island: Botanical Garden • Jardin Du Roi • Kreol Institute • Mission • Tea Plantation • Kenwyn House • Morne Blanc National Park • Marine Parks • Intendance Beach • Beau Vallon Beach • Anse Major. Praslin Island: Vallee De Mai • Anse Lazio • Curieuse Island • Visit other inner islands Accessibility by land / Distances: City 7km Airport Details / Distances: Seychelles Domestic Inter Island Airport & Seychelles International Airport (SEZ) / Port 7km Other company services: DHL Courier Services, Liner Services, Tuna - Reefer Vessel Operations, Cruise Line Representations, Super Yacht Support, Stevedoring, Logistical Support, P&I Club Representation, Marine Claim Settling, Airfreight, Freight Forwarding & Clearing, Vehicle Distributor, Marine & Leisure Services, Trademark & Patent Registrations.

huNt deLTeL & Co Ltd Region Seychelles

Christophe Houareau T +248 251 3475 / +248 438 0300 F +248 422 5367

Eden Island Marina, Mahe, Seychelles

E [email protected] www.huntdeltel.com www.edenislandmarina.com

For Full Information on all Ports serviced by Hunt Deltel & Co Ltd visit web site www.huntdeltel.com

74 S | AFRICA, ASIA & INDIAN OCEAN


Singapore is a natural stop for mega yachts due to its strategic location in the heart of South East Asia. It has the marinas and dock space for all yachts. It also has the service and support infrastructure to support today’s Mega Yachts with most of the common brands having regional offices here it is an excellent place to stop over for maintenance and refit work. Singapore is a relatively crime free country and does not have severe weather. It also offers a wide variety of entertainment options with hundreds of F&B outlets, two new integrated resorts coming on line in the near future, F1 racing in September and much more. Asia Pacific Superyachts is well placed to service your needs while here, with 23 years of on the ground experience in the Singapore marine repair industry we know how to get it done. With our APS network throughout the region we are able to support you from the beginning to the end of your Asia experience from the Indian Ocean to the Pacific.

Port Information Name of Port: Singapore / Raffles Marina Limited Port Co-ordinates: 1o 20N, 103o 38.22 E Facilities: Electricity, Water, Telephone, WiFi VHF: Yacht communication channel 77

ASIA PACIFIC SupeRyAchtS Region Singapore

Useful Information www.uniquely-singapore.com www.visitsingapore.com Accessibility by land / Distances: Kuala Lumpur about 500 km Airport Details / Distances: SIN International / Port + - 60km, City + - 500km

Scott Walker M +659 179 8754

10 Tuas West Drive, Raffles Marina Singapore 638404

T +656 869 1813 F +656 869 1814 E [email protected] www.asia-pacific-superyachts.com

AFRICA, ASIA & INDIAN OCEAN | S 75


South Africa’s premier ports serve a host of commercial and non commercial traffic plying between east and west. Both ports offer all essential services including repairs, bunkering and provisioning. International airports allow for trouble free crew and guest transfers. The diverse climates within the country offer from Tropical to Mediterranean and both cities are classed as premier holiday destinations, offering a diverse mix of cultures, hotels, beaches, wine and big game viewing. Del Shipping acts for both superyachts and commercial vessels and offers a dedicated and professional 24 hour service to our clients. For more information on our services please see our website. We welcome the superyachts to this new destination. Recent callers were: Boo Too, Celandine, Cheshire Cat, Constance, Drumbeat, Enterprise, Le Kir Royal, Meduse, Obsession 11, Octopus, Pangaea, Pink Gin, Planeta Azul, Rising Sun, Seljm, Shandor, Shenandoah, Tatoosh.

Port Information Name of Port: Durban Port Co-ordinates: 29o 52’07, 31o 02’07 Facilities: Electricity, Water, Telephone, Bunkers, Repairs, Docking VHF: Yacht communication channel - Port Control Only 9/16 - No VHF Allowed in SA by agents

deL sHIPPING & TRAdING Region South Africa

David Elton T +27 82 564 2600 Arlo Poole T +27 79 493 0832

Delhouse, 84 7th Avenue Berea, Durban 4001

T +2731 303 8000 F +27 31 303 8004/5 E [email protected] www.delships.co.za

Useful Information Places of interest: World class private game parks, Drakensburg Mountains, Wine Region Airport Details / Distances: King Shaka International airport (formally Durban Int)- 40km from city / port, Cape Town International airport - 22km from city / port Other company services: VIP Security, Specialised tours, Crew transfers, Car rental

76 S | AFRICA, ASIA & INDIAN OCEAN


The Phuket office of Asia Pacific Superyachts has over 20 years combined experience in the superyacht industry, we have a very special relationship with Customs, immigration and the harbour department; the impossible can sometimes be achieved.

Superyachts of various sizes have been coming to Phuket for over 15 years, in the early days facilities were limited, now the island boasts three marinas where superyachts can berth, more marinas are going to be built as the island develops to cater for more high net worth individuals. Phuket has become a major destination for yachts which are visiting the Indian Ocean, yachts are basing themselves in Phuket for the season and then cruising areas like Myanmar (Burma) - we can arrange for all permits and visas on arrival for this undiscovered area, The Andaman Islands (India) and beyond.

We also organize the Asia Superyacht Rendezvous (the fun Superyachts Regatta) in December. For more details visit www.asia-superyacht-rendezvous.com

Port Information Name of Port: Phuket Port Co-ordinates: 08o 04’075 N, 98o 26’739E Facilities: Electricity, Water, Telephone


Useful Information Airport Details / Distances: Phuket International Airport (HKT)

ASIA PACIFIC SupeRyAchtS PHuKeT Region Thailand

Gordon Fernandes T +66(0)819 796 320

Asia Pacific Superyachts Co Ltd - Phuket, Thailand 86/24 Prabaramee Road, Patong Kathu, Phuket, Thailand 83150

E [email protected] [email protected] www.asia-pacific-superyachts.com

AFRICA, ASIA & INDIAN OCEAN | T 77


Doing Business (DBA) as “The Yacht & Charter Service Company”. Based in the centre of the United Arab Emirates and in the heart of the Middle East we service all major marinas & service areas on both UAE coast lines. It’s an ideal location for round the world yachts and boats looking to explore the Indian Ocean / Arab Peninsula & Gulf waters. The Yacht and Charter Service Company was established over 17 years ago. We believe we provide an excellent winter base or stop over for those adventurous explorers wishing to visit the Middle East. We handle over 85% of all “Foreign Flag” yachts entering the Gulf region. Our expertise is superyachts & pleasure craft - we are yacht captains and know the requirements of a busy yacht life. Let our multi-lingual, uniformed, experienced and dedicated staff attend to your every need.

Port Information Name of Port: Local Marinas Port Co-ordinates: 55°.16’E 25°.15’N Facilities: Electricity, Water, we supply all services at all Marinas VHF: GSM only

Useful Information Accessibility by land / Distances: Muscat 360km, Abu Dhabi 160km, Doha 200km, Bahrain 300km Airport Details / Distances: Dubai International

JLS YACHT & CHARTeR seRvICe ComPANY Region United Arab Emirates

Airport / Jumeirah 30km, City: Dubai 10km Other company services: RYA School, Yacht Deliveries, Management, Crew Placement, Shipping & Logistic Worldwide, Charter, Yacht Registration, Port Agency.

Capt. S. Corbett T +971 50 553 3562 Joseph B. Aquino T +971 50 247 5968 Rm. 906 Sheikha Noora Bldg. Tecom, Dubai, U.A.E.T +971 4 447 0782 F +971 4 447 0783 24hrs + 971 50 5533562E [email protected] www.yachtandcharterdubai.com

78 U | AFRICA, ASIA & INDIAN OCEAN


Operating under the brand name “Kanoo Yachts” we have dedicated a team of people who are experienced in dealing with the requirements of Super Yachts. We are also a preferred agent, appointed to provide port agency services for foreign Super yachts attending the annual Abu Dhabi Formula 1 Grand Prix. The key to our success and sustainability over the past 10 decades has been our integrity and transparency in the services to our clients. Our professional team of staff are committed to meet the ever changing demands of our clientele, irrespective of their requirements. The United Arab Emirates (UAE) is an ideal winter home for Super yachts looking forward to move out of the Mediterranean at the end of the yachting season. The UAE gets a good six months of ideal weather to explore the Arabian Peninsula and is also a good stopover point for Super yachts transiting to the Maldives along the Indian Ocean. Port Information Name of Port: Local Marinas Add line For Full Information on all Ports serviced by Kanoo yacht visit www.kanooshipping.com VHF: Abu Dhabi / Dubai Channel 69Useful Information Places of interest: Burj Kahlifa, Dubai Mall dancing fountain, Sir Baniays Island, Desert Safaris, Jabel Hafit mountain & Zoo Al Ain, Mountain hiking in Ras Al Khaimah

KANOO YACHT Region United Arab Emirates

Shihabdin Gulabdin T +971 50 454 6609 John Drinkwater T +971 50 624 6739 Aloka Mendis T +971 50 8183639P.O. Box 290 KhalidBinAlWalid St, Bur Dubai, Dubai, United Arab EmiratesE [email protected] www.kanooshipping.com

Accessibility by land / Distances: Abu Dhabi 150 km / Ras Al Kahimah 90 km Airport Details / Distances: Abu Dhabi International Airport (AUH) - Port 40km - City 35km / Dubai International Airport (DXB) - Port 15km - City 10km Other company services: Port agency, Liner shipping agency, International freight forwarding & logistics

AFRICA, ASIA & INDIAN OCEAN | U 79


For over 13 years, CMA has guaranteed a comprehensive, professional, & confidential agency service to many satisfied superyachts large & small. With in-house Marine Engineer assistance and now CMA Chef Assist, provisioning by a qualified yacht chef, CMA offers the whole package to make every yacht’s stay effortless and memorable. Cairns is the gateway to the Great Barrier Reef and offers an ideal base for superyachts, Owners, Guests and Crew. A multiple berth superyacht marina precinct just walking distance to the city centre, Internationally recognized major refit facilities, M.C.A. Accredited crew & stewardess training school along with an International Marine Training College, fantastic fishing and diving grounds all within easy reach of the marina, Cairns & CMA welcomes you!

Port Information Name of Port: Cairns (home base) & all entry ports of Australia. Port Co-ordinates: 16o 55’ S, 145o 47’ E Facilities: Electricity, water, telephone, internet, CCTV Security surveillance etc. VHF: Yacht communication channel 16

Useful Information Places of interest: Great Barrier Reef, Port Douglas, Heritage Rainforest, Cape York, Kimberley’s, Torres Strait and PNG.

cARteR mARINe AGeNcIeS Region Australia

Carrie Carter M +61 (0) 429391046 E [email protected]

PO Box 319, Westcourt 29 Boland Street, Westcourt Queensland 4870, Australia

T +61(0)7 4051 1046 F +61(0) 7 4051 1056 www.cartermarine.com

Accessibility by land / Distances: Port Douglas 1hr drive - 74km, Townsville 4.5hr drive - 330km, Atherton Tablelands 1.5hrs - 85km Airport Details / Distances: Domestic and International Airport (CNS) / City 15 km Other company services: Extensive local knowledge & service guaranteed with a Smile.

80 A | AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS


Major Yacht Services has been especially designed to meet the growing demands of superyachts visiting Australian waters. Over the years, Sydney and Australia has become a very popular cruising destination and MYS has grown with the industry to become one of its kind. We are working closely with the Waterways Authority in Sydney to improve and create suitable facilities for superyachts.

Building upon years of experience in the marine industry, both locally and internationally, MYS can supply anything that a visiting yacht might need on a 24-hour basis. We understand the need for high quality service to owners and Captains in order to make their stay an unforgettable experience while in Australian waters. MYS will take care of all the trivial but necessary tasks that are required upon arrival in a new country. We can assist with all logistics. We know who to speak to, where to go and how much to pay.

Port Information Name of Port: Sydney Port Co-ordinates: 33 51.6S, 151ο 9.9E Facilities: Εlectricity, Water, Telephone, Internet, Black water pump out VHF: Yacht communication channel 72

MAJOR YACHT SeRvIceS Region Australia

Geoff Majer T +61(0)408 420323 Unit C1, Sydney Superyacht Marina 33 James Craig Rd. Rozelle, NSW 2039 Australia

T +61(0)2 9810 7200 F +61(0)2 9810 0144 E [email protected] www.majoryachtservices.com.au

Useful Information Places of interest: Sydney Opera House & Harbour Bridge Accessibility by land / Distances: City 3km Airport Details / Distances: Port - Airport 15km, City - Airport 12km Other company services: Crew Placement, Local knowledge

AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS | A 81


Fiji’s 333 pristine islands, spectacular reefs and uncrowded waters make it a tropical marine paradise. Fiji now offers fully serviced marinas, haul-out facilities and comprehensive shore support services, as well as being an idyllic cruising ground. The islands of Fiji are rich in customs, traditions and cuisines unparalleled in the Pacific.The marina now consists of 52 dedicated visitor berths for Vessels up to 85m with 5m draft with power, water and fuel available at the berths. Fiji is the regional hub with easy access to parts and services. Yacht Help was established in 1987 and is owned and operated by an ex superyacht captain. With years of local knowledge, industry experience and strong logistical support, Yacht Help’s friendly staff will endeavour to make your visit to Fiji a highlight of your South Pacific cruise.Port Information Name of Port: Port Denarau For Full Information on all Ports serviced by Yacht Help Fiji and Fiji Marine Guide, visit www.yachthelp.com Port Co-ordinates: 17o 45.5 S, 177o 23.0 E Facilities: Electricity, Water, Telephone, Repair facility, Engineering shop, Sail maker, Shopping centre, Supermarket and 6 bar/Resturants VHF: Yacht communication channel 16Useful Information Places of interest: 6 international hotels and golf

ASIA PACIFIC SupeRyAchtS Region Fiji

course, waterfalls, Nadi Town. Accessibility by land / Distances: Lautoka 24 km, Suva 180km, Nadi 3km Airport Details / Distances: Nadi Int’l Airport (NAN) / Port Denarau 7km, Lautoka 19km, Suva 210km Other company services: Detailed Itinerary and Navigational information, Dive and cruise guides.

David Jamieson T +679 992 0972

Shop 5, Port Denarau Marina Nadi, Fiji

E [email protected] www.asia-pacific-superyachts.com/region/fiji/

82 F | AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS


Nouméa Yacht Services has the perfect location to welcome the growing demand of super yachts visiting New Caledonia. Our office is based at the the Marina which offers all modern facilities and is located in the city, surrounded by supermarkets, restaurants, shops, etc. Called the Paris of the South Pacific, Nouméa boasts the same ambience when it comes to Art, Music and French Gastronomy. Along with diverse activities surfing, kite surfing, game fishing and trekking, the only difficulty is choosing what to do. The city is situated in a perfect location, just a two hour flight from Australia, three from Auckland, one hour from Vanuatu and two hours from Fiji. You will be amazed by its untouched lagoon and landscapes. We offer quality, reliable service to yacht owners and captains to ensure their experience is unforgettable.Port Information Name of Port: Local Marinas. Port Co-ordinates: 22°16’324S 166°26’12 E / 22°17.324 S 166°26.280E Facilities: Electricity, Water, Internet, Repair Facility, Restaurant, Bar, Market, etc. VHF: Yacht communication channel 16Useful Information Places of interest: International hotels, golf courses,

waterfalls, a magnificent lagoon, and untouched landscape. Airport Details / Distances: Nouméa La Tontouta International Airport (NOU) / Tontouta international airport is nearly 1hour drive from Nouméa.

NOUMÉA YACHT SERVICES Region New Caledonia

Herv� Moal Manager T +687 79 56 0140c rue Austerlitz BP 1263 Nouméa 98845, Nouvelle CalédonieT/F +687 24 01 23 E [email protected] www.noumeayachtservices.com Skype noumea.yacht.services Facebook Noumea Yacht Services

AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS | N 83


Servicing the yachting industry for 25 years, 37South was the first in the Pacific and remains the most innovative. Located a short walk from the Auckland’s Viaduct Harbour, marinas and the new Municipal large yacht berths at Sea and City, 37South is the leading full service super yacht support provider in the South Pacific.

The company covers all aspects of large yacht shore support including provisioning, crew placement and project management for refits and new builds. 37South is the Australasian distributor for Shurhold products, Epifanes, Badger brushes, King & King and Teak Plus and Teak Minus as well as a range of other top quality deck supplies ensuring the best value possible for the client. They are also the Australasian distributers for ABT TRAC stabilizers and thrusters, HEM desalinators and Headhunter Inc., along with other well known brands of large yacht equipment.

Port Information Name of Port: Ports of Auckland Limited For full information and list of other ports serviced please visit our website Port Co-ordinates: 174.4 SE, 36.51 S Facilities: Electricity, Water, Telephone, Towing, Line Handling, Pilotage, Hydrographic Services VHF: Yacht communication channel 12

37 SOUTH Region New Zealand

Useful Information Places of interest: Rotorua, Bay of Islands, Marlborough Sounds, Milford Sound, Queenstown Accessibility by land / Distances: Port of Auckland ½ km Airport Details / Distances: (AKLD) Auckland Int’l Airport / Port & City 25km

Phil Tomlinson T +64 21 931 835 Allan Jouning T +64 21 764 74437South Ltd, 168 Beaumont Street Westhaven, P.O. Box 90946 Auckland 1010T +64 9 302 0178 M +64 21 0214 4402 E [email protected] www.37southyachts.com www.37southyachtcharter.com

84 N | AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS


Integrated Marine Group is a well resourced Yacht Support agency located in the heart of Auckland’s yachting district. Our team is comprised of ex-yacht crew who understand the need for an immediate response with high quality results. We aim to service all your requirements, from the typical key duties such as arrival formalities and berth bookings, to the more unusual one off requests. What’s more, with an experienced in house refit and repair department we aim to effectively cover both your operational and maintenance needs in one, providing an unparalleled level of service that is second to none.

Port Information Name of Port: Auckland (see company website for details of all ports serviced) Facilities: Electricity, Water, Telephone, Wifi, bunkering

Useful information Places of interest: Bay of Islands, Poor Knights Marine Reserve, Marlborough Sounds, Fiordland, Abel Tasman Airport Details: Auckland International Airport is 25 km from Viaduct Harbour Other Company Services: Crew Placement; Refit and Repair; Equipment Supply worldwide; Arrival Formalities; Pilotage; Charter Permits; Advance Itinerary Planning; Mobile and Internet provisions; Rental Cars; VIP Services; Crew accommodation; Provisioning; Deck supplies; Berthage and bunkering; Interior and galley supplies; Secure Courier and

INTEGRATED MARINE GROUP Region New Zealand

Emma Bates T +64 21 608 278 Mark Wightman T +64 21 759 157Unit 18, 8-14 Madden Street, Viaduct Harbour, Auckland, 1010, New Zealand PO Box 90589, Auckland Mail Centre, Auckland 1042, New ZealandT +64 9 377 2142 E [email protected] www.integratedmarinegroup.com

Mailing Address; Cash advance and banking facilities; Discount rates at leading chandleries; Licensed Liquor Supplier; Central billing on detailed monthly accounts.

AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS | N 85


TAHITI OCEAN was established in 1995 as the first superyacht service in French Polynesia and joined ASIA PACIIC SUPERYACHTS in 2014.

Assistance is offered to all departments on board with three permanent staff and a dedicated provisioner.

Our sister company PACIFIC AVENUES is a registered travel and concierge agency specialising in the assistance of our VIP visitors and the charter brokerage.

Port Information Name of Port: Papeete Port Co-ordinates: 149,35° W, 17,32°S Facilities: Electricity, Water, Telephone, Fuel by pipe, Down town docks for yachts up to 165m, Marina Taina docks for yachts up to 65m

Useful Information Places of interest: Tahiti and her islands are sprinkled over 5 million square kilometers of ocean with more than 130 islands to visit. The Marquesas are high rugged islands. The Tuamotu are a paradise for divers. The Society islands offer both worlds with modern Papeete and world famous Bora Bora.

ASIA PACIfIC SUPERyAChTS Region Tahiti

Etienne Boutin T + 689 87 70 90 22 Cindy Dittrich T +689 87 79 98 66

Marina Taina, Papeete Tahiti 98713, French Polynesia

T +689 40 42 80 31 E [email protected] www.asia-pacific-superyachts.com/location/tahiti/

Accessibility by land / Distances: San Diego 3,600km, Panama 4,500km, Auckland 2,200km, Honolulu 2,400km Airport Details / Distances: Papeete Faa’a International (NTAA) / Port & City 5km

86 T | AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS


At Kaleva Yachting Service, our goal is to help Vanuatu develop gracefully. We are Yacht Crew, Yacht Agents and Marine Engineers. Sam and Jess Bell started Kaleva Yachting Service a few years ago after deciding to be land based for a time and falling in love with Vanuatu. Vanuatu continues to be a very fruitful yachting destination. Given her intact diverse culture, land diving, accessible active volcanoes, bush walks, waterfalls, diving and best of all very lovely local people, Vanuatu is a favorite amongst her yachting visitors. Vanuatu’s rugged, simple charm can also be our challenge. As former yacht crew, we understand the level of service required for Superyachts. Superyacht standard exceeds any resort in Vanuatu. To get you what you need, on time, to the quality you require is where we come in. Kaleva, a name originating from Tuvalu, means both the fastest canoe in the fleet and the one who goes the extra mile. We work as hard as you do to fulfil every request, every time.

Port Information Name of Port: Port Vila, Luganville Port Co-ordinates: 17’44S 168’18E Vila, 15’30S 167’10E Luganville Facilities: Electricity not available for yachts, 240V Onshore, Water, Telephone, Garbage Disposal VHF: Yacht communication channel 16, 68, 60

KAlEVA YACHTINg SERVICES LTD Region Vanuatu

Useful Information Places of interest: Active Volcanos, Pentecost Land Diving, President Coolidge Ship Wreck, Gaua Water Music, Ranon Black Magic Festival, Untouched Islands, Unexplored Airport Details / Distances: (VLI) Vila, (SON) Luganville / Port 6 km, City 5 km Other company services: Logistics of aid to outer island communities, yacht charter.

Jess Bell T +678 555 2971 Virginia Craig T +678 566 9755 Sam Bell T +678 543 8321

Waterfront, Nambatu area, PO Box 3156, Port Vila, Shefa, Vanuatu

E [email protected] www.kysvanuatu.com

AUSTRALIA, NEW ZEALAND & SOUTH PACIFIC ISLANDS | V 87


In achieving the aims and objectives of AYSS through cooperative effort and combined marketing initiatives, each Member Company, its employees and directors shall agree to subscribe to and fully comply with the AYSS Code of Ethics and Conduct.

This agreement is a condition of membership and exhibits the Association’s commitment to maintain the highest level of professional standards in the yachting industry. All members will strive to work in the spirit of fairness to all clients, their employees, sub-contractors and fellow members of the AYSS. A strong devotion to high ideals of professional integrity and courtesy is essential.

AYSS, as an organisation, shall: Strive to achieve a co-operative and positive climate within the industry by demonstrating loyalty towards the members and showing respect to the stakeholders in achieving the purpose of the organisation.

PROFESSIONAL INTEGRITY & COURTESYAn AYSS Member shall: • Uphold at all times the tradition and integrity of the AYSS, and conduct themselves and their businesses in such a manner that will bring credit to the member, the Association and all fellow members.

• Use the spirit of honesty, excellence, reliability, innovation and customer satisfaction to guide their decisions and commercial focus.

• Refrain from associating with or conducting commercial transactions with persons or companies of questionable character.

• Avoid operational practices that may diminish the overall integrity of the yacht services industry; especially fraudulent, illegal or discriminatory practices.

• Treat as confidential and privileged any information obtained regarding the business or social affairs, financial position, state of health, technical methodology or processes of all clients, their employees, sub-contractors and fellow members of the AYSS.

• Not disclose or use for the benefit of non-members commercial information received from, or in connection with the AYSS and its members, unless specifically approved by the Executive Director or the Chairman.

• Refrain from using aggressive, improper or questionable methods when advertising or promoting their business or commercial activities.

• Seek no unfair advantage over fellow members.

• Not voluntarily disparage the business, products or services of a fellow member. If an opinion is sought regarding an AYSS member, it should be provided with discretion, professional integrity and courtesy.

• Refuse to pay in any manner, direct or indirect, commissions to clients, crew or other employees of possible clients for the purpose of influencing them in his favour.

STANDARDS OF PRODUCTS & SERVICESAn AYSS member shall: • Remedy promptly and equitably any genuine

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case of dissatisfaction honoring all guarantees and undertakings given as to quality or service

• Render their products and services based on the highest standards

• Not use the AYSS mark in such a way to bring discredit to AYSS

COOPERATION & AVOIDING CONFLICTAn AYSS member shall: • So conduct his business as to avoid controversies with his fellow members. In the event of controversy or grievances among members, AYSS may be requested to intervene. Litigation is very strongly discouraged and used only as a last resort.

• Avoid conflicts of interest with the Association or with other members or, where unavoidable, declare these openly or, if appropriate, to the Council of AYSS in confidence.

• Inform a client or employer of all interests, affiliations, conflicts, or potential conflicts of interest which might influence decisions or the quality of services rendered.

AYSS CODE OF CONDUCT1. General The present Code of Conduct is intended to set down the particular conditions under which the Association operates and to define some of the customs and practices of the profession. In the case of a contradiction between the Constitution and the Code of Conduct, the Constitution will prevail. All Members are bound to comply with the rules of practice and conduct set down by the Association

2. Membership applications criteria and procedures All Membership applications shall be submitted to the Membership Working Group on comprehensively completed membership application forms together with supporting documents.

All successful applicants shall have a clear knowledge and understanding of the Association’s Code of Ethics and Conduct as included on all member applications.

All successful applicants agree to comply with the AYSS Code of Conduct and shall have a copy of the AYSS Constitution for their reference and use.

All applications shall be endorsed & supported by three AYSS Full members in good standing.

The Membership Working Group shall verify all required conditions are satisfied and shall submit the request to the Executive Director who shall review the candidature and make recommendations to the Council for approval or rejection. If a Membership Working Group is not operating the Executive Director will submit the request directly to the Council.

3. Professional Insurance All Members are strongly encouraged to carry adequate insurance cover for world-wide Professional Indemnity at a level appropriate to the members operations and exposure.

4. Disciplinary and Mediation Procedures

COMPLAINT AGAINST A MEMBER If the AYSS Ethics and Grievances Working Group receives a complaint against a Member of the Association (The Respondent) who is alleged to have contravened the Code of Ethics and Conduct or to have acted unethically or


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unprofessionally, the Ethics and Grievances Working Group shall examine the facts of the complaint, in order to take any action as the Council may eventually deem necessary.

To avoid conflicts of interest any Ethics and Grievances Working Group member or Council Member involved in the complaint or closely associated to any or all parties shall not participate in any communications, deliberations or proceedings by the Working Group or the Council relating to the complaint. However, these members may be consulted for input and information deemed critical to the subject matter and circumstances of the complaint.

DISCIPLINARY ACTION AGAINST A MEMBER Any Member who has been found by a Council decision to have failed to comply with the Code of Conduct or to have acted unethically or unprofessionally may be subject to a membership review, suspension or expulsion from the Association.

Complaint Procedures

1. Any Member having a justifiable cause for complaint against another Member shall make a request in writing to the Chairman and Vice Chairman of the AYSS. The Member shall submit a written statement of the facts and circumstances together with digital copies of all relevant documents and communications.

2. The Chairman and Vice Chairman will present the circumstances to the Council who will decide if there are sufficient grounds for the working group to investigate the circumstances. If so, the Ethics and Grievances Working Group shall respond to the complaint within thirty (30) days of receipt of such

documents. A decision taken in conjunction with the Council on the merits and legitimacy of such a complaint will be sent to the complainant in writing.

3. If the Council identifies grounds for a legitimate complaint the Respondent(s) will be notified in writing and receive copies of all documents and communications submitted by the Complainant. The Respondent will have fifteen (15) days to respond with supporting documents to the Ethics and Grievances Working Group as well as the Complainant.

4. The Respondent(s) will have fifteen (15) days to respond with supporting documents to the Ethics and Grievances Working Group as well as the Complainant.

5. Following this response, the Ethics and Grievances Working Group will report to the Council who will decide an appropriate course of action and any disciplinary action within fifteen (15) days and inform all parties in writing.

Appeal Procedures

1. Any Member found to have contravened the Code of Ethics and Conduct or acted unethically or unprofessionally as a result of the Complaint Procedures above has fifteen (15) days from the date of notification to submit a written appeal to the Council.

2. If the Council does not find in favour of the appeal within thirty (30) days of receipt of the appeal, any disciplinary action(s) including the Member’s suspension or expulsion from the Association as decided upon by the Council, shall become effective upon notification in writing.

90 CODE OF ETHICS & CONDUCT


CODE OF EThICS & CONDUCT

ThE AySS MISSION STATEMENT

AYSS is a group of the most highly qualified agents in the world who between them, are able to support clients around the globe. AYSS membership is a sign of quality and the Association stands behind its members and is always available to clients in the unlikely event that they might encounter problems with an AYSS agent.

Stringent requirements mean that applicants for membership of AYSS are required to prove, amongst other things, that they are solvent, appropriately licensed and have been in business for at least two years, as well as able to produce at least three references from clients.

The AYSS Code of Conduct is updated on a regular basis and reflects changes in the industry ensuring that, where possible, we are able to influence our members to ensure best practice is used in dealings with clients.

Worldwide Coverage / Qualified Agents / Cruising Information / Association Support Code of Conduct / Complaints Mechanism / Captain’s Feedback Mechanism

The Association of Yacht Support Services works to ensure that members offer the best quality of service possible to their superyacht clients.


THE AYSS MISSION STATEMENT 91

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Chairman Anders Pedersen TR Shipping Denmark ApS E [email protected]

Vice-Chair Adam Tarleton Brazil Yacht Services, Brazil E [email protected]

Council Peter Kjellin TR Shipping Sweden E [email protected]

Sytske Kimman Asia Yacht Services Ltd. Hong Kong E [email protected]

Sam Bell Kaleva Yachting Services, Vanuatu E [email protected]

Kristi Chesher BWA Yachting New England E [email protected]

Mark Soares Bermuda Yacht Services E [email protected]

Etienne Boutin Asia Pacific Superyachts – Tahiti E [email protected]

Kass Johnson Dockside Management, St Maarten E [email protected]

Treasurer Allan Jouning 37 South, New Zealand E [email protected]

Executive Secretary Sara Grain Hamble, UK E [email protected]

Honorary Member Simon Alexander United Kingdom E [email protected]

Acknowledgements

Thanks to the team at I AM BB Ltd for their administrative help in collating information for this handbook and thoughtful art direction and design. www.amdesign.gr

Printed by Indigo Press Ltd

AySS COUNCIL

92 COUNCIL MEMBERS & ACKNOWLEDGEMENTS


Let our global network of professional superyacht service agents take care of all your service requirements while you get on with the important business of cruising.

For a comprehensive list of our worldwide members, please visit our website www.ayss.org For a copy of the latest edition of the AYSS handbook please email [email protected]

Consider us your worldwide shore crew

37 South 84All Services SRL 48Amundsen Marine Services 36Anchor Concierge & Super Yacht Services Ltd 27Asia Pacific Superyachts Fiji 82Asia Pacific Superyachts Indonesia 70Asia Pacific Superyachts Maldives 72Asia Pacific Superyachts Phuket 77Asia Pacific Superyachts Singapore 75Asia Pacific Superyachts Tahiti 86Asia Yacht Services Ltd 68Associated Yacht Services 22ATL Mediterranee 45Bermuda Yacht Services Ltd 16Brazil Yacht Services 17BWA Yachting Croatia 43BWA Yachting Montenegro 57BWA Yachting New England 24BWA Yachting St. Maarten 30C&C Port Agency Finland Oy Ltd 39Carter Marine Agencies 80Catalano Shipping Services France 46Catalano Shipping Services Monaco 55C2C Inc. 23Del Shipping & Trading 76Dockside Management 31Erika’s Yacht Agents 32Estela Shipping Barcelona, S.L. 58Estela Shipping Palma, S.A. 59Felix Maritime Agency 44Gino Yachting Antalya 62Gino Yachting Bodrum 63Gino Yachting Fethiye/Göcek 64Gino Yachting Istanbul 65Gino Yachting Kusadasi 66Gino Yachting Marmaris 67

A-Z INDEX of Worldwide Members

H.C. Roever Maritime Agency 40Hunt Deltel & Co Ltd 74Incargo S.L. 34Integrated Marine Group 85Jakera Exclusive 26JFM Shipping LDA 35JLS Yacht & Charter Service Company 78JLT Yacht Agency Venice 49Kaleva Yachting Services Ltd 87Kanoo Yacht 79Kirton & Co Ltd 53Luise Associates SRL 50M H Bland & Co 47Major Yacht Services 81Maldives Yacht Support PVT Ltd 73Marina Papagayo 20Mathez Monaco International 56Melita Marine Group 54Mid Atlantic Yacht Services 33Nouméa Yacht Services 83Pesto Sea Group Yacht Agents 51Premier Marine Services 18Progesco Ship Agents & Repairs 37S&D Tunisia SARL 61Sea Masters 21Sea Waif 69Shore Side Yacht Services Ltd 28South American Super Yacht Support 19St. Kitts Yacht Services 29Straight Superyacht Services SL 60The Lighthouse Consultancy 71T.R. Shipping Denmark APS 38T.R. Shipping Norway A.S. 41T.R. Shipping Sweden AB 42Versilia Supply Service 52Yacht Services of Alaska 25


94 A-Z INDEX OF MEMBERS


email [email protected] www.ayss.org

GLOBALHANDBOOK2016-17Directory of Worldwide Membership and Services

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