Will County Center For Economic Development

Global Logistics Summit

0

September 15th, 2015

ARE THEY WORTH IT???????

17 September 2015 1

Who Am I.

Doreen DeMartino

26 years with the Maersk Group of Companies

HR Business Partner to all Business Units within Maersk

Current position Vice President of Human Resources for Damco Distribution Services Inc., North America

Additional responsibilities; Board of Director for the Maersk PAC, Sales, Labor Relations and Union Negotiations, Owner Operator Recruitment

Two Daughters- Sophomore at Penn State, Junior in HS

17 September 2015 2

ATTENTION!

17 September 2015 3

Industry Workforce Trends for General Labor

Labor is tougher to get than ever (National problem)

Immigration laws / e-verify- unskilled labor market

Joint employer relationships with temporary associates vs. training and experience (NLRB ruling on Browning-Ferris decision)

More woman in GL positions-traditionally mostly men

Millennials in the workplace gearing more towards higher education

Baby boomers retiring

Ban the Box

17 September 2015 4

How Does the Chicago Labor Market Stack Up?

Growing Market

Expanding Warehousing Industry (GL now has more of a choice on where to work)

Lower unemployment rates

Possible minimum wage increase

17 September 2015 5

The Present and Future of Skilled Labor

Expansive computer skills

Stronger communication skills -reading and writing in English

Pay for performance models will become the norm to keep the strongest performers

Incentive programs-what motivates the labor to stay? Think outside the box!

Company loyalty is secondary to immediate monetary awards

17 September 2015 6

The White Collar Employee

The most important part of the hiring process is the interview.

Do your hiring managers have the interviewing skills to ensure that they are hiring the right talent?

17 September 2015 7

What Do You Want?

17 September 2015 8

Hiring the Right Talent in our Industry

What does the hiring manager REALLY want? It is not a warm body!

Asking the right questions and ensure you communicate the cold hard facts about the job! Dont sugarcoat it

Cultural fit with the company- long hours and hard labor does not make an easy fit for even the greatest talent

You can teach skills but you can never teach passion, energy and positive attitude

I dont care what your GPA is!

Money and recognition matter!

17 September 2015 9

Retaining the Talent

Talent should be recognized/rewarded at all levels

Millennials- work life balance, fast growth, giving back to the community, high visibility to senior management

Generation X -stability, autonomy, structure

Read the smoke signals from your Employee Engagement Survey and take action

Give rewards when deserved- money does matter

Employees dont leave companies, they leave bad bosses

Promoting from within is keystretch someone you consider high potential

17 September 2015 10

Leadership Development Program

12 months long

Orientation (2 days in classroom, 4 days OTJ, facility/port/customer tours)

Business project

Monthly check ins

Regular feedback on performance

Mentorship (with trainee from previous class)

Ohio State University, Auburn University, University of Saint Francis, Lewis University, The Citadel, Cal State Long Beach, Arizona State University, Mass Maritime, Cal Maritime, Old Dominion University, Hampton University, Norfolk State University, University of Houston, Texas A&M, University of Tennessee 17 September 2015 11

LDP Pictures

17 September 2015 12

Attracting and Retaining Talent in Future

ATTRACT

Developmental Programs

College Ambassadors/ Career Fairs

Social Media

Virtual Interviews

Strong Branding/Networking

Community Outreach

Referral Awards

Military Outreach

Athletes

17 September 2015 13

RETAIN

Hire good leaders!

Trust, autonomy, and respect

Competitive pay

Support for career growth

Purpose

Recognize appropriately

Incentives

BBQs/ Team Outings

Myth from Reality and Competition in the Industry

Need to have a strong balance of green talent and experienced warehouse managers

Shortage of GL will continue

Warehouses will become more automated and less manual

High end technology

17 September 2015 14

17 September 2015 15

DDSI Phantom Demo

17 September 2015 16

QUESTIONS?

17 September 2015 17

Will County Center For Economic DevelopmentARE THEY WORTH IT???????Who Am I. ATTENTION!Industry Workforce Trends for General LaborHow Does the Chicago Labor Market Stack Up?The Present and Future of Skilled LaborThe White Collar EmployeeWhat Do You Want?Hiring the Right Talent in our IndustryRetaining the TalentLeadership Development ProgramLDP PicturesAttracting and Retaining Talent in FutureMyth from Reality and Competition in the Industry Slide Number 16DDSI Phantom Demo QUESTIONS?