global high income programme (eghi)

1 Copyright of MDEC & UiTM

Global High Income Programme (eGHI)


AGENDA

eRezeki Programme Overview

eRezeki Global High Income Programme Overview

Success Stories of Pilot eRezeki Global High Income Programme

Proposed Collaboration with Higher Learning Institutions (HLIs)

Way Forward

Presentation on Digital Workforce Elective Course Module by UiTM

3

BACKGROUNDThe eRezeki sustainability plan has been presented and approved by the YABPrime Minister during the 28th MSC Malaysia Implementation Council Meeting(ICM).

The ICM decisions:• Scale up current pilot, targeting

1. Unemployed / Underemployed

2. Graduating Students3. Retrenched Workers

• Strategy:1. Collaboration with HRDF for Retrenched Workers

2. Training be incorporated in IHLs as elective course for students

Pilot in 2016 proved:

Skilled and qualified Malaysians able toearn digital income.

Successful Malaysian digital workers inglobal crowdsourcing platforms.

eGHI programme focus in 2016

eGHI module used in pilot to be enhanced based onMalaysian Qualification Agency (MQA) standards andrequirements for MQA accreditation.

MQA accreditation enable eGHI module as elective courseat selected public HLIs, and subject within a course

Current eGHI training module is dynamic

(inputs, feedbacks, trends, tips & best practices)


A BRIEF ON eREZEKI

Activities traditionally outsourced to specific

company, now being performed by a group

of people or a crowd instead.

The eRezeki programme is based on crowdsourcing concept – with specific focus on

crowd service-based model


WHY CROWDSOURCING?

The Global Opportunity in Online Outsourcing, World Bank

Group (June 2015)

Growth Rate And Market Size of Global Crowdsourcing

Industry

• Online outsourcing firms have growth by 33% on average

per year

• Market size of US$15 – 20 billion by 2020

The Future of Jobs, World Economic Forum

(Jan 2016)

Sharing Economy, crowdsourcing are top

10 trends affecting the following industry:

1. Professional Services

2. Financial Services & Investors

3. Information & Communication Tech


MALAYSIA’S STRATEGIC APPROACH

TO CROWDSOURCING

Platform B

Platform A

Platform N

Dedicated Centre.

Workspace & ICT facilities.

Train and manage workers

Digital Workers

Collaborate &

Partnership

Workers Repository &

Work Matching Engine

Loc

al &

In

tern

atio

na

l c

row

dso

urc

ing

pla

tfo

rms

• Profile, train and qualify digital workers

• Identify, secure and channel demand

(digital and non-digital work) from local

and international market

The eRezeki programme is based on

crowdsourcing concept – with specific

focus on crowd service-based model


PLATFORM PARTNERS OF EREZEKI

Digital Micro

Task

Digital Work

Uber Economy


AGENDA





Way Forward



WHAT IS EREZEKI GLOBAL HIGH INCOME PROGRAMME

• To create a community of full time capable crowd workers among Malaysians

• To establish a sustainable model on eRezeki Global High Income Programme withengagement of strategic partners

• To provide alternative for source of income among Malaysians via multiple onlineplatforms

• To develop support program for the Malaysian freelancers to remain motivated,driven and committed to earn digital income via crowdsourcing platforms

Crowdsourcing is the future of works.Enables digital works to be offered and delivered online.

MDEC partners with the largest global crowdsourcing

platforms:

Programme to coach, mentor and nurture crowd workers that are able to earn digital income viacrowdsourcing.


TARGET GROUP

Retrenched workers

Unemployed, underemployed fresh graduates and graduating

students in public and private IHLs

Skills set, quality, drive and commitment as key criteria


Module 1: Intro to eRezeki

Module 2: Crowdsourcing fundamentals

Module 3: Upwork onboarding

Module 4: Freelancer.com onboarding

Module 5: Digital worker’s career management

Module 6: Marketing for digital workers

Online learning & tracking portal

eR

eze

ki C

ert

ifie

d T

rain

ers

eR

eze

ki M

en

tors

eRezeki Industry Modules

Integrated Programme Components

PROGRAMME CONTENT


PROGRAMME TRACKING & EVALUATION

Knowledge & skills test through online portal.

International skill tests developed by platform and marketplace operators.

Capability of participants to generate income from digital marketplaces.

Skill tests based on work categories Multiple levels of skill tests

Level 1 – Starter

Level 2 – Intermediate

Level 3 Advanced


MONITORING & TRACKING

Live data updated by students:

• No of bids

• Work platform

• Invitation/Shortlist

• Job won

Central Digital Workers Tracking & Monitoring

• Data integration

• Analytics

• Reporting


AGENDA





Way Forward


15

Key project statistics

*Mentoring, monitoring & tracking of 658 participants will continue until July 2017

Metrics Results

Overall no of outreach activities (onsite) 42

Overall no of B40 outreach and profiled in the system. 9159

Overall no of B40 assessed for initial screening

(online/face to face/based on portfolio/resume).

8,664

Overall no of B40 assessed for final screening –

interview/face to face

1824

Number of B40 trained and earning income as full-time

crowd workers

658

Value of income earned by participants in MYR as at Jan

2017.

(July to Jan 2017)

RM 2,917,500

PROGRAMME ACHIEVEMENTS


1. Rioh - Designer/writers/website

2. Creative Inspire - Designer/writers/website

3. Kerja Settle- Designer/writers/website

1. Crafty Savant – Design and IT services

2. Desk hero team - Design and coaching

3. Creative Burnink - Design and printing

4. APXK Studios - Photography services

5. FIZ Freelancer agency – Web developer,

designer, writer

6. Cybernator Ventures - 3D designer , writer

services

1. Work forces - design

2. Apps Niaga - Translation

3. E-Padi - Translation/graphic/3D/scatch up

4. Mykaler studio - Design/translation

1. Square Studio – Programming

2. 122design - Graphic Designer

3. Desk Hero Team - 3D Cad/interior

16

digital work

agencies

PILOT PROGRAMME ACHIEVEMENTS


OUTSTANDING PARTICIPANTS

Background: Graphic Design

Specialty in Freelancing: Graphic and Design

Duration in EHIA program: 12 weeks

Total jobs won: 35

Total value of jobs won: RM 49,400

Clientele: Global & Local clientele (USA, UK, Canada)

Preferred Platform: Upwork, Linkedin, Facebook

Background: Business Admin

Specialty in Freelancing:

Virtual Assistant / Writer / Digital Marketing

Duration in EHIA program:

5 weeks

Total jobs won: 6


Clientele: US, Australia

Preferred Platform: Upwork.com

Background: Graphic Design

Specialty in Freelancing: Graphic Design


Total jobs won: 5

Total value of jobs won: RM59,092

Clientele: Malaysia, US

Preferred Platform:

Freelancer, Upwork, 99design, Designhill & Designcrowd

Siti Aishah Sabtu Mohd Hatta Mahat Azman Azis



Background: Interior Design & Architecture

Specialty in Freelancing: Graphic and Design


Total jobs won: 5


Clientele: US, Singapore, Malaysia


Background: Engineering

Specialty in Freelancing: English – BM and BM – English Translation, Article Writing


Total jobs won: 14


Clientele: Malaysia, Indonesia, US

Preferred Platform: Freelancer.com & Upwork.com

Background: Computer Science

Specialty in Freelancing: IT Services and Mobile Apps Development


Total jobs won: 8


Clientele: Malaysia, US



Background: Engineering

Specialty in Freelancing: Auto CAD and Technical Design


Total jobs won: 11


Clientele: US, Singapore, Malaysia


Background: Human Resource Management

Specialty in Freelancing: English – BM and BM – English Translation, Article Writing


Total jobs won: 14


Clientele: Malaysia, Indonesia, US


Background: Computer Science

Specialty in Freelancing: Translation, Web Design, Proposal Writing


Total jobs won: 12

Total value of jobs won: RM 6500

Clientele: Malaysia, US, Singapore




Background: LanguageSpecialty in Freelancing: Subtitling, Translation, Article Writing, Voice-overDuration in EHIA program: 4 weeksTotal jobs won: 6Total value of jobs won: RM 700Clientele: Singapore, MalaysiaPreferred Platform: Upwork.com

Background: Aquatic ScienceSpecialty in Freelancing: Logo and Branding DesignerDuration in EHIA program: 4 weeksTotal jobs won: 7Total value of jobs won: RM 1,000Clientele: US, Sweden, Philippine, MalaysiaPreferred Platform: Freelancer.com & Upwork.com

Background: Graphic & Digital

Media

Specialty in Freelancing:

Minimalist Icons, Zentangles

Illustration, Fashion Illustrator

Duration in EHIA program:

5 weeks

Total jobs won: 7

Total value of jobs won:

RM 2,250

Clientele: US

Preferred Platform:

Upwork.com & Truelancer

Jammnah Maidin



AGENDA





Way Forward



COLLABORATION MODELS BETWEEN MDEC AND HLI

Digital Micro Task

Uber Economy

General eRezeki

Digital Work

eRezeki Global High

Income Programme (eGHI)


COLLABORATION MODEL: GENERAL EREZEKI

B40 communities:

Students and staff

within the HLI’s

compound

Without any charge.

B40 communities:

Students & staff within the

HLI’s compound

Surrounding B40

communities

Without any charge.

Wakil

Designate existing lab

facility with broadband to

function as Wakil eRezeki.

Provide dedicated

personnel/trainer.

Plan/schedule eRezeki

training sessions.

Train HLI’s personnel/ trainer

to qualify as General eRezeki

Master Trainer.

Provide re-training and

trainer support.

Provide tracking and

monitoring system.

MDEC’s Roles & Responsibilities

HLI’s Roles & Responsibilities


COLLABORATION MODELS: EREZEKI GLOBAL HIGH INCOME PROGRAMME (EGHI)

Crowdsourcing;

Digital Work Force

Elective Course/Embedded Subject

Hosting eRezeki Global

High Income Centre, in

collaboration with MDECGlobal High Income Programme

(eGHI)


Manage and assign lecturers

for the Elective

Course/Embedded Subject.

Participate in the Training of

Master Trainer (ToT) session

conducted by appointed

eGHI programme partner.

Elective Course modules and grading methodology.

Train HLI lecturers (as assigned by the respective HLIs) to run the course.

Provide and periodically update online learning contents.

Post-training coaching and mentoring support to students.

Tracking and monitoring system on earning performance.

Subject Matter Expert support to lecturers (for teaching).

MDEC’s Roles & Responsibilities HLI’s Roles & Responsibilities


Crowdsourcing;

Digital Work Force

Elective Course/Embedded Subject



Hosting eRezeki Global High Income

Centre, in collaboration with MDEC Designate existing facilityas eRezeki Global HighIncome Centre. Facilityshall include: Computer lab (a

minimum of 30-seat) with sufficientbroadband

capacity Convenient eatery

for participants

Appoint dedicatedmanager and supportteam to manage thefacility.

MDEC’s Roles & Responsibilities HLI’s Roles &

Responsibilities

Funding for centre facility and meal provision for qualified trainee participants.

Management team and trainers to run the Centre.

Update online

learning contents.

Post-training coaching and mentoring support to participants.

Tracking and monitoring system on the performance of Centre’s digital freelancers.

Centre open to public without

restriction of working hours.

Training for public participants

only by MDEC or appointed eRezeki Global High

Income Programme partner.

Agency model, managed by

Business Unit(s) of Faculty/University, with income

model towards sustainability.

Digital Work Incubator,

renting workspace &

related services

for digital enterprises, based on separate commercial

arrangement with MDEC’s eGHI Programme partner.


AGENDA





Way Forward



WAY FORWARD

1. Meeting with Tan Sri KSU Minister of Higher Education (MOHE) to formalize implementation of eGHI elective

subject at public HLIs.

2. Finalization of enhanced eGHI modules as elective subject at public HLIs.

3. The eGHI programme to become one of the elective subject to all public HLIs in 2017 (March and September

intake).

4. Expected income earned by students minimum RM500 / semester will be part of the course assessment.

5. TOT session with Master Trainers for selected lecturers will be conducted in February 2017 (date to be

confirmed).


AGENDA





Way Forward


30

Kursus Digital Workforce

sebagai kursus elektif di dalam

program-program Ijazah Sarjana Muda terpilih

Universiti Teknologi MARA

Taklimat Khas Program eRezeki Global High Income (eGHI)2nd February 2017

Executive Board Room MDEC

Cyberjaya

31 Copyright of MDEC & UiTM31

AGENDA

Tujuan

Latarbelakang

Rasional

Objektif

Informasi Kursus

Kandungan Silibus

Perancangan Pengajaran

Pelaksanaan Kursus

Implikasi Pelaksanaan

Penutup

32

TUJUAN


Pembentangan ini adalah pemakluman mengenai program

kajian rintis Kursus Digital Workforce sebagai salah satu kursus

elektif di dalam program-program Ijazah Sarjana Muda terpilih

di Universiti Teknologi MARA .

TUJUAN

34

LATARBELAKANG


Crowdsourcing

Digital Workforce

Definisi: konsep pekerjaan baharu yang menawarkan kerja kepada

penyumberan luar iaitu kumpulan orang dalam bentuk panggilan

terbuka melalui web based platform. Konsep crowdsourcing

mengunakan elemen Digital Workforce sebagai tenaga kerjanya.

Pekerja yang banyak mempraktikkan kemahiran digital yang fleksibel

dan agile menggunakan teknologi dan alat teknikal berkaitan dalam

tugasan harian. Pengunaan teknologi meliputi telefon mudah alih pintar,

komputer dan lain2 teknologi mudah alih.

Kerja juga kebanyakannya berbentuk Expert task yang memerlukan

kemahiran pengkomputeran tertentu seperti analisis data, aplikasi

mudah alih dan reka cipta laman sesawang.

(Accenture, 2015)

LATARBELAKANG

36

RASIONAL


I. Digital Workforce merupakan satu konsep pekerjaan berorientasikan

ICT yang diterap bertujuan untuk melengkapkan Agenda

Transformasi Negara ke arah negara berpendapatan tinggi

menjelang 2020.

II. Selari dengan misi UiTM kearah Universiti berteraskan

Penyelidikan dan Keusahawanan, Digital Workforce dilihat

signifikan bagi melahirkan graduan yang mampu bekerja sendiri

(self-employability graduates) sekaligus mencapai sasaran KPI UiTM

yang telah ditetapkan.

III. Pemilihan UiTM sebagai universiti rintis dalam menjadikan Digital

Workforce sebagai salah satu kursus elektif program atau universiti

dapat meningkatkan imej UiTM sebagai pakar rujuk bidang.

IV. Peluang berkerja sendiri melalui pelbagai crowdsourcing platform

dapat meningkatkan peratusan kebolehpasaran graduan UiTM.

RASIONAL

38

OBJEKTIF


I. Memberi pendedahan dan penerangan mengenai

konsep digital workforce sebagai tren bekerja di masa

hadapan.

II. Membuka peluang kepada pelajar untuk mendapatkan

kemahiran dan pengalaman bekerja sendiri sebagai

pekerja digital seterusnya menjadi usahawan digital.

III. Menyediakan program pengajaran yang berkualiti dan

inovatif serta memenuhi kehendak tren pasaran.

OBJEKTIF


LANGKAH PENINGKATAN KEBOLEHPASARAN DIRI

Digital Worker

Simple Task

- Micro Task

- Basic Skills

Digital Worker

Freelancer

-Complex Task

- Expertise-Based Skills

Digital Entrepreneu

r

Sales

- Online Services

-Entrepreneuria

l Skills

Digital Entreprene

ur

Innovator

- New Services

- Combination of Different

Entrepreneurial Skills

SELF EMPLOYED: FROM DIGITAL WORKER TO DIGITAL ENTREPRENEUR (HOßFELDET AL 2011)

Fokus Kursus

Digital Workforce

41

INFORMASI KURSUS

42

KURSUS DIGITAL WORKFORCE

Perkara Perincian

Nama Kursus Digital Workforce

Tenaga Kerja Digital

Jumlah Jam Pembelajaran

Pelajar

Bersamaan 3 kredit

Face-to-Face (F2F): 56 (gabungan sesi syarahan

and makmal)

Non Face-to-Face: 64

Jumlah jam: 120

Kumpulan Pelajar sasaran Pelajar semester 4 dan semester 5

Status Kursus Kursus Elektif Universiti

Copyright of MDEC & UiTM

43

KURSUS DIGITAL WORKFORCE (SAMBUNGAN)

Perkara Perincian

Pemilik Kursus Fakulti Pengurusan Perniagaan (FPP)

Universiti Teknologi MARA

Kampus Puncak Alam

42300 Selangor

Kaedah Pengajaran Gabungan dari semua kaedah dibawah:

• Syarahan

• Aktiviti di Makmal

• Blended Learning


44

KURSUS DIGITAL WORKFORCE (SAMBUNGAN)

Perkara Perincian

Course Learning Outcomes Di akhir pembelajaran, pelajar diharap dapat

menguasai perkara dibawah:

• Organise the required process in order to

obtain jobs from crowdsourcing platforms

• Respond to the crowdsourcing job

requirements to generate income

• Complete the jobs awarded to establish star

rating portfolio level in the crowdsourcing

platforms


45

KANDUNGAN SILIBUS

46

KANDUNGAN SILIBUS

Bil Kandungan

1 Overview of Future Workforce in the Digital Age

• Introduction to Digital Workforce

• The Evolution of Workforce

• Current Landscape of Digital Workforce

2 Crowdsourcing Fundamental

• Introduction to Crowdsourcing

• Crowdsourcing Business Model

• Crowdsourcing Ecosystem

• Crowdsourcing Task

• Crowdsourcing Motivation

• Crowdsourcing Level of Engagement


47

Bil Kandungan

3 Local Crowdsourcing Programme

• Introduction to Local Crowdsourcing Platform

• Crowdsourcing Market Trend

• Crowdsourcing Future Work Force

• Government Initiative

• Local Players

• Agency Efforts

4 Crowdsourcing Platform

• Local Crowdsourcing Platform

• International Crowdsourcing Platform

KANDUNGAN SILIBUS (SAMBUNGAN)


48


Bil Kandungan

5 Digital Worker’s Career Management

• Career Concept for the Digital Workers

• Career Management

• Online Interview Skills

• Negotiation Techniques

• Risk

• Project Delivery

• Client Management

6 Marketing for Digital Workers

• How to Build Online Presence

• Portfolio Management

• Develop LinkedIn Profile

• Marketing through Social MediaCopyright of MDEC & UiTM

49


Bil Kandungan

7 Crowdsourcing Opportunities and Challenges

• The Opportunities and Challenges of Organization

• The Opportunities and Challenges of Platform Operators

• The Opportunities and Challenges of Crowdworkers

• Recommended Solutions

• Ethical Issues in Crowdsourcing


50

PERANCANGAN PENGAJARAN

51

PERANCANGAN PENGAJARAN

Perancangan pengajaran kursus adalah selama 14 minggu yang

terdiri daripada syarahan, tugasan makmal dan kerja kursus.

Teaching Plan


../UiTM/Modules Development/Modules/Workshop HLIs/Digital Workforce - Teaching Plan01022017.doc

52

PELAKSANAAN KURSUS

53

PROGRAM RINTIS

Kod

Program

Program Rintis Fakulti

BM232 Bachelor of Office Systems Management (Hons.) FPP

AD230 Bachelor (Hons.) in Art & Design (Printing Technology) FSSR

AD241 Bachelor (Hons.) in Graphic Design

AD247 Bachelor (Hons.) in Creative Photomedia

AD232 Bachelor (Hons.) in Visual Culture

• Kursus ini akan diperkenalkan pada Sesi Mac-Jun 2017

• Dua fakulti iaitu Fakulti Pengurusan Perniagaan (FPP) dan Fakulti

Seni Lukis dan Seni Reka (FSSR) akan menjadi pelaksana rintis di

bawah 5 program seperti berikut:


54

JUMLAH PELAJAR DALAM PROGRAM RINTIS

Bil Fakulti Program Semester Kampus Jumlah

pelajar

1 FPP BM232 5 Puncak Alam 140

Machang,

Kelantan

52

2 FSSR AD230 4 Puncak Alam 30

AD241 4 Puncak Alam 30

Alor Gajah,

Melaka

30



TOTAL 342


55

JUMLAH PENSYARAH TERLIBAT

Bil Fakulti Kampus Bil Pelatih /

Pensyarah

1 FPP Puncak Alam 10

Machang, Kelantan 6

2 FSSR Puncak Alam 8

Alor Gajah, Melaka 2

Jumlah 26

Cadangan tarikh latihan : 13-17 February 2017 (5 hari)


56

PROGRAM LEARNING OUTCOME KURSUS TERLIBAT

Kursus Kursus Elektif

yang diganti

Program Rintis Fakulti PLO

Digital

Workforce

HRM551 BM 232 (Bachelor of Office

Systems Management (Hons.)

FPP • MQF 4 LOD

Attribute of “values

and attitude”

• MQF 7 LOD

Attribute of “search

and manage

various forms of

information”

• MQF 8 LOD

Attribute of

“management skill”

EAD406 AD230 (Bachelor (Hons.) in Art &

Design (Printing Technology)

FSSR

EAD415 AD241(Bachelor (Hons.) in

Graphic Design

EAD474 AD247 (Bachelor (Hons.) in

Creative Photomedia

CTW432 AD 232 (Bachelor (Hons.) in

Visual Culture


57

IMPLIKASI PELAKSANAAN



58

1

• Penambahan kursus elektif baru Digital Workforce sebagai salah satu

kursus elektif universiti di dalam pelan pengajian program yang

terpilih. Justeru itu, semakan program perlu dibuat bagi memastikan

kursus ini memenuhi Program Learning Outcomes (PLOs) masing-

masing.

• Keperluan penyediaan kemudahan pengajaran yang meliputi

kelas, makmal dan kemudahan Internet berkelajuan tinggi di fakulti

dan kampus terpilih.

• Tiada implikasi kewangan kerana menggunakan tenaga pengajar dan

fasiliti sedia ada.

• Keperluan latihan ToT adalah sepenuhnya dibawah tajaan MDEC yang

meliputi kos material, tenaga pengajar, penginapan, tempat dan

kemudahan pengajaran.

Implikasi Pengajaran

2 Implikasi Kewangan


59

PENUTUP


PENUTUP

60

Kursus Digital Workforce ini dipercayai dapat menjadi titik permulaan

bagi pelajar membina profil kepakaran atau portfolio bagi

penyediaan diri menjadi usahawan digital dan Pekerja Bebas

(Freelancer).

61

TERIMA KASIH


CONTOH DIGITAL PLATFORM

BERDASARKAN KEMAHIRAN BIDANGBidang Office management Bidang Business

management

Bidang Art & design

upwork upwork upwork

Freelancer Freelancer Freelancer

Freelance writing gigs Peopleperhour Shutterstock

Peopleperhour Linkedin Profinder 99 design

Linkedin Profinder Guru Peopleperhour

Guru Afterfive Linkedin Profinder

Afterfive Guru

Afterfive

DesignContest

Designhill

designcrowd

63

PENILAIAN KERJA KURSUS

64


Penilaian kerja kursus Digital Workforce bersama rubrik.

Course Assessment


../UiTM/Modules Development/Modules/Workshop HLIs/Digital Workforce - Course Assessment Detail01022017.docx

65

No CLOs MQF LOD Delivery

Method Assessment Method / ComponentSpecific Task and the

Related MQF LOD

Attribute

SLT

Portfolio

Report

Income

Statement

Star Rating

Report

1 Organise the required

process in order to

obtain jobs from

crowdsourcing

platforms.

MQF 4 LOD Interactive

lectures and lab

activities

50% Individual assessment

on profiling report, bid

log and number of jobs

secured to emphasize

the attribute of “values

and attitude” in MQF 4

LOD

60 hours

2 Respond to the

crowdsourcing job

requirements to

generate income.


lectures and lab

activities

40% Individual income

statement report which

requires student to

manage and optimize

various resources for

job completion which is

related to the attribute

of “search and manage

various forms of

information” in MQF 7

LOD

48 hours

3 Complete the jobs

awarded to establish

star rating portfolio

level in the

crowdsourcing

platforms.


lectures and lab

activities

10% Individual star rating

report based on job

completion which is

related to the

“management skill”

attribute in MQF 8 LOD

12 hours

120 hours


12Copyrights of MDEC & UiTM


(Formerly Known as Multimedia Development Corporation Sdn Bhd)

THANK YOU

global high income programme (eghi)

Documents