global group - globalaviationindia.com brochure.pdf · global has completed over four decades of...

Global Group

Corporate Profile

CONFIDENTIAL AND PROPRIETARY

April 2018

Global Group | 1

Contents

▪ Over four decades in service

▪ A comprehensive suite of services

▪ Established relationships

▪ Future horizons

Global Group | 2

Global has completed over four decades of service

▪ The Global Group was founded in 1975 with a strong commitment to become a leading

player in Travel, Transportation & Logistics services to Indian and international clients.

Today, it is among the Top 3 GSSA organization in India.

▪ Global provides a comprehensive range of services that encompasses Airline

representation, Airport services, Courier consolidation, Air and Ocean freight forwarding,

Road-feeder services, IT development, Foreign exchange and Travel.

▪ The Global family of 750+ employees across 40 offices in 16 cities represent a

seamless network that has acquired the trust of clients, regulators and industry

authorities.

▪ The Global brand is synonymous with high-quality and reliable service. At Global, quality

means a personalized and professional touch, 24 hours a day, 365 days a year.

▪ Global was the first Indian organization to be accredited as a GSSA agent by IATA. The

company strongly believes in good corporate governance and follows the best business

practices ensuring the highest level of service.

Cont page 3…

Global Group | 3


▪ Awarded General Sales Agent of the Year International Region India 2018, for

International Award for Excellence in Air Cargo, for Excellence in Air Cargo by Stat

Trade Times

▪ Awarded General Sales Agent of the Year International Region India 2016, for

International Award for Excellence in Air Cargo, for Excellence in Air Cargo by Stat

Trade Times

Year 2016Year 2018

Global Group | 4


▪ Awarded International General Sales Agent of the Year (Region India)’, Winner, 2014,

for Excellence in Air Cargo by Stat Trade Times

▪ Awarded 'International GSA of The Year’, Runner Up, 2012, for Excellence in Air Cargo

by Stat Trade Times

Year 2014 Year 2012

Global Group | 5

Global’s flagship business is GSSA airline representation; group

companies provide complementary, value-added services

Company Area of business

The Global Group of companies

▪ IATA approved freight forwarding agencyJTB Jupiter Express Services Pvt. Ltd.

▪ Ground handling and airport servicesGlobal Airport & Ground Services Pvt. Ltd.

▪ Outbound and inbound tour operatorsJTB Travels Pvt. Ltd.

▪ General Sales & Service Agents

▪ Passenger Sales AgentsGlobal Aviation Services Pvt. Ltd.

(Flagship company)

▪ FloricultureGlobal Agritech (I) Pvt. Ltd.

Global Group | 6

Global has grown into a 750+ person strong organization under a tenured

leadership team

Mr. H. K. Vithalani Chairman 42 years (Founder)

Mr. Prabodh Tipnis Group Managing Director 25 years

Mr. Surendra Gupte Director – Commercial 1 year

Mr. Murtuza Lakkadghat Group Executive Director – Finance 12 years

Mr. Manuel Mendonca Executive Director - Cargo 11 years

Mrs. I. H. Vithalani Director - Corporate Affairs & Finance 26 years

Mr. Manoranjan Patnaik Regional Director – Northern & Eastern India 1 Year

Ms. Gita Menon Regional Director – Southern India 1 year

Mr. Ajay Udeshi Director – Passenger Sales & Marketing 9 years

Ms. Suchitra Chaudhuri Regional Manager – South India 19 years

Mr. Dharmesh Rami General Manager – Gujarat & M.P 24 years

1990

2000

Present

200+ employees

500+ employees

750+ employees

Founded

in 1975

Management team

Name Role Tenure

Global Group | 7

▪ Global’s Head Office is located in Mumbai

▪ Strong regional coverage in India with branch offices in 16 locations

▪ Offices are centrally located in business districts and fully equipped

▪ Airport offices in Mumbai, Calicut, Chennai, Bangalore, Hyderabad, Delhi,

Cochin, Ahmedabad and Kolkata.

Global’s network today includes 40 offices in 16 cities in India

Global Group |

Global is affiliated with the following Indian and International associations

IATA General Sales & Service Agent

IATA Ground Handling Council

Air Cargo Agents Association of India (ACAAI)

Travel Agents Association of India (TAAI)

Travel Agents Federation of India (TAFI)

8

Express Industry Council of India (EICI)

The International Air Cargo Association (TIACA)

Global Group | 9

Contents




▪ Future horizons

Global Group | 10

Global’s flagship company, Global Aviation Services Pvt. Ltd. (GASPL) is a

leading GSSA organization in India

Services Description

GASPL is Number 1 for Cargo sales and among Top 3 for Passenger sales in India

▪ Liaise with clients (e.g. Travel Agents, Corporates), manage

distribution network, provide customer service facility ,contribute to

pricing decisions & publicity initiatives

Sales and Marketing

Interline negotiations ▪ Liaise with other carriers to support network, SPAs, baggage handling

Cargo Sales▪ Liaise with Agents, accept bookings, monitor shipments till destination.

Resolve queries/discrepancies pro-actively. Ensure optimum utilization

on flights with high yields.

Passenger and cargo

handling supervision

▪ Supervise complete airport processes conducted by appointed airport

handling agent

Ramp supervision ▪ Ensure flight handling and customer service as per airline

requirements and SLAs (Service Level Agreements)

Handling of import cargo ▪ Organize shipment documentation and liaise with consignees,

coordinate with GHA / customs, resolve discrepancies pro-actively

Revenue accounting and

BSP management

▪ Conduct invoicing and collections from agents, prepare sales reports

and dispatch consolidated data and payments to airlines

Permissions from the

Ministry of Civil Aviation

▪ Compliance with regulatory requirements (e.g., flight operating permits,

submission of security manual, filing of airline schedule, landing rights)

Global Group |

Global Airport & Ground Services Pvt. Ltd. (GAGSPL) provides

comprehensive terminal and cargo handling services

Description

▪ Passenger Services at land-side and air-side

▪ Ramp services & supervision

▪ Aircraft cleaning

▪ Ground support equipment provision

▪ Load control

▪ Transportation

▪ Technical services

Terminal handling

▪ Warehouse management.

▪ Documentation (pre- and final manifest/loading instructions)

▪ GHA Supervision

▪ ULD control

▪ X-ray screening including surveillance and escort

▪ Domestic cargo loading / offloading

Cargo handling

• GAGSPL has obtained Security Clearance from the Bureau of Civil Aviation Security (BCAS)

to provide services across all airports in India

• GAGSPL is BCAS approved Regulated Agent at Mumbai and Ahmedabad airports

11

Services

Global Group |

Other group companies provide complementary services

Company Description of business

The Global Group of companies

• A joint venture with Jupiter Global to provide international consolidated courier

services under UCB & OBC modes, air and ocean freight forwarding and road

feeder services. It acts as a Consol Agent in India and possesses all requisite

licenses and permissions from various authorities

12

• JTB Travels is the Tours Division of the Group; it promotes and services

customized packages for Outbound, Inbound & Domestic tours from, to and

within India.

Global Group | 13

Contents




▪ Future horizons

Global Group |

Today, Global represents 15 international airlines as the General Sales &

Service Agents (GSSA) in India (1/2)

Airline GSSA scope Region

▪ Cargo Sales ▪ India

14

▪ Passenger Sales ▪ India





▪ Cargo Sales ▪ India except Delhi




Global Group | 15

Airline GSSA scope Region

▪ Passenger Sales ▪ Southern India



▪ Passenger Sales

▪ Cargo Sales

▪ India



▪ Cargo Sales▪ Andhra Pradesh, Telangana,

Karnataka & Tamil Nadu

Today, Global represents 15 international airlines as the General Sales &

Service Agents (GSSA) in India (2/2)

▪ Passenger Sales ▪ South India

Global Group | 16

Client* Airport

* Scope of services varies for each relationship.

▪ New Delhi (DEL) (concluded)

▪ Mumbai (BOM)

Global provides various services at major airports in India

▪ Cochin (COK)

▪ Delhi, Mumbai, Jaipur, Ahmedabad & Goa (concluded)

▪ Delhi (DEL), Mumbai (BOM)

▪ Tiruchirappalli , Chennai (MAA), Cochin (COK), Hyderabad

(HYD), Bengaluru (BLR)

Lucknow (LKO) Thiruvananthapuram (TRV). (concluded)

Global Group |

Global works with leading names to provide courier consolidation services

17

Top 10 clients

Global Group | 18

Contents




▪ Future horizons

Global Group |

Global has an ambitious vision for growth based on its robust platform in

the rapidly growing Travel, Transportation & Logistics industry

• Establish a global network for GSSA Airline Representation, with presence in

neighboring and inter-continental regions, anchored on existing Indian hub

• Develop a suite of value-added Infrastructure Services to further expand existing

relationships with airports, custodians and airline operators

• Provide Skills Development for Aviation and allied industries to fulfill the talent

requirements the industry needs to achieve its growth potential

TTL services

III. Skills DevelopmentII.InfrastructureI.Airlines

19

Passenger

Cargo

Ground,cargo handling

Premium airport services

Facilities management

MRO

I.

II.

III.

Priority for 2017

Medium to long-term

Expansion of existing activities

Travel

Transportation

Logistics

Global Group |

Global Aviation is well positioned to cater to the India Growth Story…

20

Introduction

For India, the markets have been preoccupied with a flurry of regulatory changes in the past year, be it the

GST (Goods and Service Tax) roll out or the bankruptcy law. These developments have been positive and

have put the economy on a sustainable, long term growth trajectory. INDIA remains the key growth engine

for Asia. There’s also a strong push towards digitization in India.

A recent UN ESCAP report says Asia’s economic outlook for 2017 is strong despite slowing global growth

due to sluggish international trade and investment. Most economies in East Asia and South Asia, led by

China and India, saw robust growth driven by strong expansion of domestic demand. India’s economy is

projected to expand by 6.7% and 7.2% in 2017/18 and 2018/19 respectively, as forecasted by the IMF.

Since, India’s exports are small relative to the size of its economy, India is largely insulated from trade

volatility.

India’s civil aviation industry is on a high-growth trajectory. India aims to become the third-largest aviation

market by 2026. The civil Aviation industry has ushered in a new era of expansion, driven by factors such as

low-cost carriers (LCCs), modern airports, Foreign Direct Investment (FDI) in domestic airlines, advanced

information technology (IT) interventions and growing emphasis on regional connectivity.

Global Group | 21


Market Size

India’s air passenger traffic will increase from 130 million in FY 17 to 450 million in 2030 – growing over 21%

in passenger traffic, making India the 4th largest aviation market and the fastest growing domestic market

globally. The sorching growth rates have helped India edge past Japan to emerge as the world’s third

largest domestic aviation market, recording a total of 100 million domestic flyers in 2016, as compared to 97

million flyers in Japan during the same period, according to Centre for Asia Pacific Aviation (CAPA).

IATA expects the air passenger traffic in India to grow at a compound average growth rate (CAGR) of 3.7

per cent to double from 3.8 billion air passengers in 2016 to 7.2 billion air passengers by 2035.

CAPA estimates that India’s airlines reported a combined profit of US$ 122 million in fiscal 2016.

Global Group | 22


Investment

According to data released by the Department of Industrial Policy and Promotion (DIPP), FDI inflows in air

transport (including air freight) between April 2000 and March 2017 stood at US$ 1.01 billion.

Key investments and developments in India’s aviation industry include:

• Rolls-Royce Holdings Plc., the UK-based aircraft engine manufacturer, has opened a new defence

service delivery centre (SDC) in Bengaluru, which would deliver real time solutions for improving

capacity and provide faster front-line support to over 750 aircraft engines used by the Indian Air Force,

Indian Navy and State-owned Hindustan Aeronautics Ltd (HAL).

• GVK Power & Infrastructure Ltd., which operates the existing airports in Mumbai and Bangalore, has

won the right to build Mumbai’s second airport in Navi Mumbai, which will require an investment of

Rs.16,000 crore (US$2.48 billion) to build the airport with a capacity to handle 10 million passengers

annually in the first phase, expected to be operational by 2019 and 60 million passengers a year by

2030.

• Several European countries, including Greece, Netherlands, Georgia and Sweden, have shown interest

in signing an open sky agreement with India, following the change of rules in India’s National Civil

Aviation Policy (NCAP), which is expected to significantly enhance the country’s international

connectivity.

• During the International Civil Aviation Negotiations (ICAN) 2016 held in Nassau in December 2016, India

has signed Open Skies Agreement to encourage connectivity and passenger travel between India and

Jamaica, Guyana, Czech Republic, Finland, Spain and Sri Lanka, apart from resolving other issues such

as greater traffic rights, new service agreements and code sharing with serveral other countries.

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Increase in Freight Traffic

• During FY 2007-08 to 2016-17 domestic freight traffic increased at a CAGR of 6.3 per cent, while

international freight traffic grew at a CAGR of 4.4 per cent during the same period.

• By 2023, total freight traffic is expected to touch 4.14 million tonnes exhibiting growth at a CAGR of 7.27

per cent between FY2016 and FY23.

Global Group | 24


Healthy Growth of Passenger Traffic

Global Group | 25


Healthy Growth of Passenger Traffic…

Global Group | 26


Healthy Growth of Passenger Traffic…

• Witnessing a growth of 17.37 per cent over the previous year, total passenger traffic stood at a 158.43

million in FY16, which was recorded at 134.98 million in FY15 (both International and Domestic

passengers combined).

• Growth in passenger traffic has been strong since the new millennium, especially with rising incomes,

affordable air fares due to low fuel prices and competition, the disintermediation of bookings, and low-

cost carriers, during FY07-16, passenger traffic grew at a CAGR of 9.89 & 8.07 per cent in respect of

Domestic and International passenger traffic, respectively.

Global Group | 27


Government Initiatives

• In the Union Budget 2017-18, the Civil Aviation Ministry received a substantial increase of over 22 per

cent in budgetary allocation at Rs.5,167.60 crore (US$ 775.14 million) for the next financial year.

Some major initiative undertaken by the government are:

• The government has identified plans to revive 160 airports and airstrips. The UDAN scheme that seeks

to connect 43 unserved and underserved locations is a welcome step for regional connectivity. The

country’s evolving demographics also support this growth. With the average age at 28 years, India is

today the most youthful major economy in the world. They also add to the domestic travel market of over

1.3 billion visitations a year, which is today fast becoming the mainstay of the travel and tourism

business in India.

• The Cabinet Committee of Economic Affairs, Government of India, has approved the proposal to revive

50 un-served and under-served airstrips in three financial years starting from 2017-18 at an estimated

cost of Rs 4500 crore (US$698.7 million).

• The Government of india has started a new regional connectivity scheme (RCS) called Ude Desh ka

Aam Nagrik (UDAN) under which fares will be capped at Rs 2,500 (US$ 37.5) for half the seats in an

one-hour flight. The Government of India has already allocated routes to airlines post the first round of

bidding.

• The Ministry of Civil Aviation along with Airports Authroity of India (AAI) plans to develop small airports

with frugal facilities, and encourage private airlines to bid for routes connecting these small airports with

existing larger airports, thereby increasing regional air traffic.

• AAI plans to increase its capital expenditure for 2017-18 by 25 per cent to Rs 2,500 crore (US$ 375

million), primarily to expand capacity at 12 airports to accommodate rising air traffic, as per Chairman,

AAI.

Global Group |

Global Group

4th Floor, Merchant Chamber, 41 New Marine Lines, Sir Vithaldas Thackersey Marg, Churchgate, Mumbai 400020 India.

Tel: (+91 22) 6620 5600 (16 lines) Fax: (+91 22) 2264 9001 Email: [email protected]

www.globalaviationindia.com

Ahmedabad : (+91 79) 4021 6599

Bagdogra : (+91 0353) 2576445

Bangalore : (+91 80) 2227 5091

Bodh Gaya : (+91 11) 4369 9200

Calicut : (+91 483) 271 6200

Chennai : (+91 44) 4295 9696

Cochin : (+91 484) 235 0544

Guwahati : (+91 0361) 2456996

Hyderabad : (+91 40) 6661 3450

Jaipur : (+91 141) 237 7752

Jalandhar : (+91 181) 460 7171

Kolkata : (+91 33) 2287 1230

New Delhi : (+91 11) 4369 9200

Pune : (+91 20) 4105 2222

Vadodara : (+91 265) 235 5542

mailto:[email protected]

http://www.globalaviationindia.com/

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