2 April 2014

GLOBAL FLEET PROJECT

UNHCR

THE PROBLEM

• High Fleet costs - $80 – 85m;

• Oversized and over-aged fleet;

• No fleet management;

• High risk to the organisation.

IMPLEMENTATION TIMELINE

Project Start• January 2013

Preparation• 2013

Implementation• January 2014

Activities Mainstreamed• July 2014

PROJECT COMPONENTS

• Project Management;

• Vehicle Rental;

• Insurance;

• Vehicle disposal;

• Vehicle Supply-Chain;

• Data Management

• Communications & Change management.

PROJECT MANAGEMENT

• High-level support for the concept;

• Project Plan;

• Rigorous project management activities;

• Good financial controls;

• Outsourcing.

VEHICLE RENTAL

• Agreed financial model;

• Charging high fees for the first two years;

• Focus on customer satisfaction.

INSURANCE

• Standard insurance for all vehicles

• 3rd Party Supplementary Insurance

• Self-Insurance for damage to our own vehicles

• Outsourced insurance claims management

VEHICLE DISPOSAL

• Optimising disposal values;

• Creating a network of auctioneers;

• Testing of markets and disposal methods.

VEHICLE SUPPLY-CHAIN

DATA MANAGEMENT

Fleet Management

System

Satellite or GSM Communications

MSRPFinance

MSRPAsset

Management

COMMUNICATIONS & CHANGE MANAGEMENT

• Strategy;

• High-level buy in;

• Stakeholders briefings;

• Posters, banners & T-Shirts;

• Intranet updates with videos.

CHALLENGES

• Change in a large organisation;

• Complexities and planning of procurement;

• Business principles in a public organisation;

WHERE ARE WE TODAY?

• Reduced Fleet costs: (Effective procurement, Reduced supply chain cost, Managed Disposal)

• Right sized fleet: (1,200 vehicles removed from the fleet, Incentives to reduce fleet size)

• Central fleet management: (Vehicle Tracking & FleetWave, Handbook, Field support, Training)

• Managed risk: (Insurance, Risk management, Asset Control, Road safety Campaign)

ROAD AHEAD

• Optimisation & refinements (2014);

• Maintenance & repair (2015);

• Power generation (2016);

• Fuel management (2017).

?Questions