global airline giant's application performance monitoring solution!
TRANSCRIPT
![Page 1: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/1.jpg)
Applications Manager helps global airline giant scale new heights!
![Page 2: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/2.jpg)
About the customer
• Global airline giant with operations across Europe, Americas, Africa, Middle East, Asia, and Australia.
• Leading airlines with one of the largest fleets in the world.
• Over 20,000 employees.
• Services in over 100 destinations across the world.
![Page 3: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/3.jpg)
IT team's responsibilities:
• Monitor over 2000 applications and servers consistently.
• Maintain and develop the server infrastructure in the organization.
• Avoid unplanned outages and address downtimes immediately.
• Ensure the availability of applications and their underlying components at all
times.
![Page 4: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/4.jpg)
Keeping in mind the impact any outage can cause to our
operations and revenue, it is important to have the best
monitoring solution employed to ensure uninterrupted
delivery of services.
"
"
![Page 5: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/5.jpg)
Applications Manager ensures that the global operations of the airline are not impacted by any
unplanned or sudden downtimes.
![Page 6: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/6.jpg)
Applications monitored with Applications Manager:
• MS Exchange
• IIS
• MS SQL
• Database queries
• Linux server
• File/directories
• Ping
• Oracle database servers
• Websites
• Active directory
• Scripts
• Web services
• Windows servers
![Page 7: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/7.jpg)
Before Applications Manager
![Page 8: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/8.jpg)
The IT team was finding it challenging to:
• Understand and manage complex setups. ✘
• Have an overall control over servers. ✘
• Ensure maximum availability and efficiency of servers. ✘
• Configure timely notifications and alerts. ✘
• Eliminate recurring issues. ✘
• Generate precise and timely reports. ✘
![Page 9: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/9.jpg)
After trying out a few monitoring tools, they were still not satisfied with the performances
of any. In fact, their problems kept increasing!
Very expensive Limited range of supported servers
Complex set-ups
Poor tech support
Poor integration capabilities
Issues with third-party code
Issues with troubleshooting
![Page 10: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/10.jpg)
And then they tried Applications Manager!
![Page 11: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/11.jpg)
They instantly gained complete visibility into their applications - something they lacked before.
![Page 12: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/12.jpg)
Customizable Dashboards
• Overall performance stats of applications in one page. Widgets to customize dashboards.
![Page 13: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/13.jpg)
With health and availability history of servers, the airline was able to plan its future business
operations confidently without the risk of unexpected failures.
Health history
Availability history
![Page 14: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/14.jpg)
• Instant alerts in case of any abnormal behavior
• Notify admins immediately
• Troubleshoot before user experiences an issue
Alarms and notifications
![Page 15: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/15.jpg)
Key performance metrics
Monitoring critical performance metrics
helped the airline maximize server
availability and thereby server efficiency.
![Page 16: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/16.jpg)
With Root Cause Analysis (RCA), their admins could not only detect faults but also eliminate them permanently, by identifying the source of the problem.
![Page 17: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/17.jpg)
Reports• Analyse variations in
server performances.
• Better understanding of
issues and troubleshooting
methods.
• Informed business
decisions.
![Page 18: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/18.jpg)
And now…
• Understand and manage complex setups.
• Have an overall control over servers.
• Ensure maximum availability and efficiency of servers.
• Configure timely notifications and alerts.
• Eliminate recurring issues.
• Generate precise and timely reports.
![Page 19: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/19.jpg)
We tried a couple of tools but in the end, the ease of use, wide range of
monitoring capabilities and a reasonable price eventually made us
choose Applications Manager.
Downtimes are rare and server performances now are visibly better.
- IT Team
“
"
![Page 20: Global Airline giant's application performance monitoring solution!](https://reader034.vdocuments.us/reader034/viewer/2022050614/5a65dec67f8b9aaf638b5461/html5/thumbnails/20.jpg)
Thank you!
Download your free trial here.