global 2004 no. 1 · global 2004 the magazine for the gunnebo group new customer demands big theme...

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no. 12004GLOBALGLOBAL

The Magazine for the Gunnebo Group

New customer demandsBig theme special

Award winnerBjarne Holmqvisthonoured in memoryof Nobel Prize winner

Regular customerJean-Yves Grange has witnessed some incredible developments

ExpansionGunnebo Group grows– German Elkosta astrategic acquisition

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After two years of consolidation and improvements in margins, it isnow once again time to focus on profitable growth. So far this yearwe have acquired four companies with just over 300 personnel andwith a combined annual turnover of approximately 500 million Swe-dish kronor.

The acquisitions – Securibel, Elkosta, Chubb Lipps and Chubb’ssecurity business in Belgium – have strengthened our market posi-tions considerably in Italy, Germany, the UK and Belgium, whileenabling us to expand our product range in external perimeter pro-tection. They have also expanded the vital service operation.

The inauguration in March of the expanded, modernised factory inHalol, north-west India, was highly successful and had a big impacton our customers and in the Indian mass media.

We now have everything in place to develop our business in India,and we are also confidently looking forward to powerful expansionin the other markets in which our new division Gunnebo Asia Pacificoperates.

In this issue of Gunnebo Global we take an in-depth look at thedemands of the ‘new customer’, which nowadays cover advancedtechnology, good service and often complete security solutions.These aspects must also be combined with increased efficiency inthe customer’s ordinary operations.

Gunnebo has a strong, broad foundation in its core operation. Ourbusiness covers many markets. We will now continue to expand inour prioritised areas around the world.

Yours sincerely,

Bjarne HolmqvistPresident and CEO

Theme: The new customerCustomer demands on the securitymarket are constantly changing. A lot isnow about total solutions .... 10–20

Tricky transportFor American scientists, Gunnebo Lifting swivels are essential to ensurematerials can be delivered to remotelocations ........................... 24

Responsible publisher: Janerik Dimming, Telephone +46 31- 83 68 03, [email protected] Editorial committee: Sven Boëthius, [email protected] | Olivier Bianchi, [email protected] | Karin Martinsson, [email protected], Janerik Dimming, [email protected] | Susanne And, [email protected] | Roxine Kramer, [email protected] | Morgan Barrington, [email protected] Contribution adress: Gunnebo AB, Att: Gunnebo Global, Box 5181, 402 26 Göteborg, Sweden Production: MediaSpjuth AB, Telefon+46 36 -19 02 70, Fax +46 36 -19 02 60, [email protected] Translation: Comactiva Translations AB Printing: VTT Grafiska. On our homepage you will find press releases, annual reports, Gunnebo Global and other financial reports. The address is: www.gunnebo.se

C O N T E N T SD E A R R E A D E R

Continuedprofitablegrowth

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Halol plant inauguratedThe new factory in Halol, India, wasinaugurated in March. Over 500 guestsand personnel were present when Bjar-ne Holmqvist cut the ribbon. .... 6–7

New acquisitionElkosta is a strategic addition to theGunnebo Group. The German com-pany supplies products such as perime-ter protection to embassies. ..... 8–9

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Lena Olving – newGunnebo Director

Lena Olving.

At the Annual General Meetingin March, Volvo Cars qualitymanager Lena Olving, 48, wasvoted onto the Gunnebo Boardof Directors. She replaces RolfEkedahl who has decided tostep down after 10 years on theBoard.

“Gunnebo is a well-run com-pany with an interesting busi-ness concept. My background isin a completely differentindustry, i.e. automotive, butconsidering my experience ofindustrial and market issues –combined with the fact that I’velived in Asia for five years – Ithink that in the long term Ihave a great deal of knowledgeto bring to the Board’s work,”says Lena Olving.

Since gaining a Masters inEngineering at Chalmers Uni-versity of Technology in 1981,Lena Olving’s career has inclu-ded 10 years at Volvo Car Cor-poration in Skövde, four yearsas Managing Director of VolvoCars’ local operations in South-East Asia and Manager of Sam-hall Högland AB. In addition toher Board duties at Gunnebo,she is also on the Board of AlfaLaval.

Bjarne Holmqvist awarded the Gustaf Dalén medal

On 21-24 September, the Skydd 2004 secu-rity and protection fair will be held at Stock-holm International Fairs.

EA Rosengrens, Rosengrens Larm, Troax,Gunnebo Perimeter Protection, GunneboEntrance Control and Gunnebo AB will bejointly displaying their products and servicesat stand A12:10 – just inside entrances 14and 15.

Some of the innovations on display will

include Rosengrens’ new Capella and Pola-ris safes, Gunnebo’s solution for the self-ser-vice bank, the latest in alarm technology andmachine protection that is easy to assemble.The fair will also be the Swedish premierefor attack protection screens and a newmodel of the lightweight gate EntraSec.

P.S. Present this article (or a copy) at thestand to receive a useful gift!

Visit the Gunnebo stand at Skydd 2004 in September

One year after the launch of the EntraSecsliding gate, Gunnebo Perimeter Protec-tion is continuing its campaign by intro-ducing the EntraSec Type 1. The new gateis designed for smaller passages and lowerheights.

EntraSec is a motorised sliding gate thatprovides effective control of enteringvehicles.

Thanks to its lightweight constructionand low friction, the gate is operationallyreliable and has a long life span. The

EntraSec Type 1 complements the pro-duct range launched in connection withthe major Baumesse construction fair inGermany last year.

The new gate is specially designed toopen up to six metres and comes in severalheights from one metre upwards.

The small gate considerably strengthensthe Gunnebo Perimeter Protection pro-duct programme. The EntraSec Type 1also appeals to the growing private market,for example.

Strong focus on EntraSec sliding gate

The EntraSec sliding gate.

G U N N E B O G L O B A L · I N B R I E F

Gunnebo’s President and CEO hasbeen awarded the Gustaf Dalénmedal for his spirit of enterprise andhis successful work in transformingthe Group into a world-leadingsecurity company through stream-lining measures and new technology.

The Gustaf Dalén medal is awarded annu-ally to a graduate of Chalmers University ofTechnology.

The medal is awarded in memory of theinventor and Nobel Prize winner GustafDalén, for meritorious endeavours withinChalmers University of Technology’s areasof expertise.

The jury’s motivation was: “Bjarne Holmqvist is being awarded the

medal for his spirit of enterprise in building upa strong security company based on global stre-amlining of production systems and the intro-

duction of new technology in security systems.Bjarne Holmqvist combines a visionary attitu-de to development of the company with a strongwill to implement the measures required forthis development.”

The medal was presented at a formal cere-mony in connection with the annual springdinner of the Chalmers Alumni Associationin early May.

Bjarne Holmqvist receives the Gustaf Dalénmedal at a ceremony at Chalmers University ofTechnology.

240, 100 and 10. Three importantfigures for Gunnebo.

CEO Bjarne Holmqvist talkedabout them in his speech at thisyear’s Annual General Meeting – anAGM that once again attracted arecord attendance!

An occasion with traditions: a fitting sum-mation of Gunnebo’s AGM.

This year’s meeting was held on 29March, and in keeping with tradition it wasanother record year in terms of attendance.A total of 400 shareholders, accompanyingguests and specially invited people were pre-sent at the Chalmers student union in Göte-borg.

Chairman of the Board Roger Holtbackcalled attention to another fine tradition inhis welcome speech:

“Once again the beautiful spring weat-her coincides with our annual meeting,”said Holtback, alluding to the warmspring sunshine outside.

Of course, the most interesting tradi-tion is that Gunnebo is once again holdingits AGM with a continued rising shareprice. The good atmosphere among the

shareholders was clear during the traditio-nal mingle before the meeting itself. Vie-wed over time, Gunnebo is one of theStockholm Stock Exchange’s big winners.Several shareholders Gunnebo Globalspoke to said that the value of their shareshad increased several times since theybought them.

FIGURES TO SHOUT ABOUT

Group President and CEO BjarneHolmqvist decided to build hisformal address around threefigures: 240, 100 and 10.

“I would like to beginmy speech by lookingback and giving a sum-mary of a few importantmilestones for Gunnebo.240, 100 and 10 areimportant figures for Gun-nebo,” said Holmqvist, ex-plaining the significance of thenumbers in Gunnebo’s history.

The ‘old’ Gunnebo celebrates 240 yearsthis year. In 1764, shipbuilder Hans Hult-man established the first foundry in Gun-nebo, southern Sweden. Nails and hooks

were needed to build ships. This was theorigin of an industrial company that 240years later would be a world-leading secu-rity group.

100 years ago Gunnebo was listed onthe Stockholm Stock Exchange for thefirst time. Then as now, modern techno-logy was a hallmark of Gunnebo. In theearly 20th century, cableways and oxenwere used to transport goods between the

various plants.Counting from 2003, it is 10years since the venture capital

company Hidef Kapital ABwas founded.

“Bigger, importantinvestments were madein companies such asGnosjö-Gruppen, Nim-

bus and NBB NordiskBilbelysning. The following

year our first wholly-ownedsubsidiary, E A Rosengrens, was

acquired and we became an investmentcompany,” said Bjarne Holmqvist.

In 1995 it was time to buy Gunnebo, aspin-off effect of the earlier acquisition ofthe entire Gnosjö-Gruppen.

G U N N E B O G L O B A L

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240…the age of the

’old’ Gunnebo this year

AGM attendance record

Rolf Ekedahl, who declined re-election, was thankedfor his services at the AGM by Chairman Roger Holt-back. Ekedahl is being replaced on the Board by LenaOlving. The revised Board of Directors for GunneboAB is therefore as follows: Roger Holtback, Nils OlovJönsson, Mikael Jönsson, Sten Langenius, MartinSvalstedt, Bjarne Holmqvist and Lena Olving, alongwith employee representatives Claes-Göran Karlsson,Ulf Jonsson, Bo Anders Hansson and Göran Törnvall.

Left: President and CEO Bjarne Holmqvist.

At the time Hidef was a small industrialconglomerate without any clear direction.

“The question was what should wefocus on, where was there potential forgrowth? These were the types of questionsI thought about a great deal in late 1995and early ‘96.”

After further analysis, the Group mana-gement and Board decided to transformGunnebo. Gunnebo the industrial cong-lomerate would become Gunnebo the glo-bal security corporation. The busi-ness plan was to expand rapid-ly, especially through acqui-sitions and internationalgrowth.

Looking back, we cannow see that the trans-formation number wasvery successful.

Between the years 1995and 2001, the Group wastransformed from a conglome-rate into a global security group.During this period Gunnebo grew by over30 per cent a year and increased its pro-portion of foreign sales to 90 per cent.

“In 2002 and 2003 we consolidated our

position, focused on profitability ahead ofvolume growth and worked to restructureand integrate acquired companies,” BjarneHolmqvist told the meeting.

A STOCK EXCHANGE WINNER

All of this has produced results. In 10 yearsthe share price has increased from SEK 33to SEK 192 (on the day of the AGM). Themarket value has increased from 330 milli-

on to over 4,000 million Swedish kronor.Speaking of the number 10,Sweden’s business weekly

Veckans Affärer carried anarticle about price win-ners on the Stockholmstock exchange over thepast 10 years.

Gunnebo came fourthout of all listed compani-

es. The Gunnebo share hasincreased by 519 per cent,

beaten only by Nokia, H&Mand Enea.

The general business outlook for 2004 isgood, according to the CEO.

“Our personnel are working hard on newbusiness. 2004 will be a good year!” �


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Bo Willig, Göteborg:“I’d been monitoring thesecurity market for a longtime and thought it lookedinteresting, especiallybearing in mind the spiral-ling violence around the world. In my opinion,Gunnebo is a strong company with qualityproducts.”

Bengt Johansson, Göteborg:“Partly because I’ve got afriend who works in thesecurity industry.Obviously, it’s also a plusthat Gunnebo has itshead office in Göteborg. The development of the company and the share has been ama-zing.”

Maria Pettrisson, Getinge:“My parents gave me myfirst Gunnebo shares formy birthday. Obviously I’mpleased with the develop-ment of the share so far, and I’ve evenbought more Gunnebo shares since I wasgiven my first ones.”

Karl Sandberg, Örebro:“It was pure chance that Ibought my first Gunneboshares three years ago.Since then they’ve develo-ped amazingly well and I’ve bought more. Ifollow the company’s development as muchas I can.”

Asta Torsson, Sävedalen:“We were at an investors’meeting with Gunnebothree years ago, and thatconvinced us to buy sha-res. Gunnebo operates in very interestingareas. The need for security and security pro-ducts just seems to increase all the time.”

Marie Jutesjö, Västra Frölunda:“The company’s focus onsecurity interested us. Webought our first sharesfive years ago and sincethen the price develop-ment has been fantastic. My husband and Imonitor what’s happening within Gunnebo asmuch as we can.”

100…years since

Gunnebo was listedon the StockholmStock Exchange

– again!

Why did you buy Gunnebo shares?

The assembly hall at Chalmers student union in Göteborg was full at the AGM on 29 Marchthis year.

Good food and fine music were on offer at the AGM.

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Over 500 invited guests andpersonnel were there whenGunnebo’s President and CEOBjarne Holmqvist inaugurated thenew factory in Halol, north-westIndia, in March.

With a fourfold increase inproduction capacity and modernequipment, Gunnebo’s position onthe Indian market will be strength-ened considerably.

Gunnebo Steelage’s factory in Halolmanufactures products such as strong-room doors, fire and burglar-resistantsafes, safe deposit boxes and fire-resistantcomputer media cabinets, primarily forthe Indian market.

The expansion and modernisation ofthe factory will also make it possible tosupply international-standard products tothe rest of Asia and, in the long term,Europe.

Bjarne Holmqvist was very pleased tocut the ribbon in front of 420 personnel,around a hundred customers from Bank ofIndia, BNP-Paribas and ING Bank, forexample, and 20 or so journalists frompublications such as Business India andEconomic Times.

SCHEDULES WERE KEPT

“The investment of 20 million Swedishkronor (2.2 million euro) means thatGunnebo is strengthening its position onthe growing Indian security market,” washis message to the audience.

“The factory’s capacity has quadrupled,while at the same time the products willmeet international standards in terms ofquality, design and end finish. The invest-ment also strengthens Gunnebo Steelage’sposition in exports of physical securityproducts to other markets in Asia andEurope.

“It is also pleasing to note that the pro-

ject to expand and modernise the factoryhas kept within schedule and budget.”

Deepak Khetrapal is the manager of theGunnebo Asia Pacific division. FormerlyMD of Gunnebo Steelage, it was he whotook the initiative for the investment.

“We have been given the opportunity toinvest in the latest production technolo-gy,” he says, “while at the same time wegain access to the rest of Gunnebo’s moreadvanced range of products. The quality isassured in that we are the only securitycompany in India to have ISO 9001 certi-fication.”

Naresh Hosangady is MD of GunneboSteelage and he sees major benefits in thecapacity of the new factory.

“Our biggest restriction used to be pro-duction capacity,” he says. “But with thisnew plant we have stepped up a gear to aglobal standard when it comes to qualityand efficiency. We will be able to offerworld-class products in India.” �

Over 500 at inauguration in India

Halol plantinaugurated

The inauguration began with speeches… continued with a visit to the new factory… after which there was mingling and lunch for everyone.


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Gunnebo President and CEO Bjarne Holmqvist cuts the rib-bon for the new factory in Halol, India, together with TorbjörnBrowall, division manager of Gunnebo Physical Security.

Naresh Hosangady, Managing Director of Gunnebo Steelage, andBjarne Holmqvist at the inauguration party in Halol, India.

It was packed at the inauguration party for the new factory inHalol, with over 500 guests and personnel in attendance.



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Securibel strengthensGIS in BelgiumAfter two years of consolidation,Gunnebo is once again ready for aperiod of strong growth. The firstcorporate acquisition this year tookplace in February when BelgianSecuribel became part of theGroup.

“Securibel has worked very closely withRitzenthaler ever since the company wasformed in 1986, so it’s a natural progres-sion for personnel and customers alike forthe business to become part of the Gun-nebo Group,” says Jean-Marie Betermier,managing director of Ritzenthaler. “Themain difference is that Securibel is nowbacked by a large organisation, giving thecompany the strength to begin competingfor really large contracts.”

Ever since starting up, Securibel’s busi-ness concept has been to market and sellRitzenthaler products on the Belgian mar-ket. The company has a turnover of 70million Swedish kronor and employs 60staff. The acquisition strengthens Gunne-bo Integrated Security’s market position asan important supplier of inte-grated secu-rity systems in Europe.

BULLET-RESISTANT GLASS WALLS

Securibel’s main offer comprises electronicsecurity solutions for alarms and access con-trol, as well as mechatronic security pro-ducts such as interlocking doors and bullet-resistant glass and partition walls. As withmany of Gunnebo’s other business units,most of Securibel’s customers are banks,administration and industrial plants.

“Securibel is a company that offers top-class service, especially on the technical side.And it is thanks to its highly developed ser-vice network that the company has a signi-ficant market position in Belgium. Theadded value that Securibel brings to theGroup, is this highly developed servicenetwork,” says Jean-Marie Betermier. �

A supplier of high-security protectionfor embassies, ministries andparliaments is a strategic addition tothe Gunnebo Group.

“The acquisition of Elkosta is partof the strategic plan we establishedfor Gunnebo Perimeter Protectionlast autumn,” says GunneboPresident and CEO BjarneHolmqvist.

On 8 April the contracts were signed thatmade German Elkosta part of GunneboPerimeter Protection. Elkosta has 155employees in Germany and the UK, and aturnover in the region of 220 million Swe-

dish kronor. The product range includessliding and hinged gates, turnstiles, roadblocks, hydraulically operated bollards,fence posts and boombarriers. For trafficcontrol Elkosta supplies special barriersthat serve a lane transfer system (VLT). Aninternationally important reference is thebarrier system for the Öresund Bridge.Elkosta has focused on very high-securityspecialist constructions for military autho-rities, embassies and public institutions.

“We’ve installed practically all theequipment at all the ministries and embas-sies in Berlin,” says Reimund Westphal,Managing Director of Elkosta. “We’vealso delivered security products for the

The Gunnebo Group has acquired Elkosta. The German company supplies external perimeter

Securibelmanufactu-res bullet-resistantglass sec-tions, forexample.

The Group is growing –


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British parliament and external securityfor the Indian Parliament, NATO and USmilitary authorities.

“Last year around half our turnover wasgenerated by worldwide exports.”

RUN AS A FAMILY COMPANY

Elkosta was founded in 1951 and was afamily company until 1994, when it wasacquired by Berliner Elektro Holding inBerlin. In 2000, UK company FerndenConstruction and Rodney Coate & Part-ners, now Elkosta (UK) Ltd., was boughtas part of Elkosta’s strategy to increaseEuropean exports.

“Our UK company was one of the pio-

neers in opening the road blocks in theMiddle East,” says Reimund Westphal.

Elkosta’s head office and production arelocated in Salzgitter, just outside Hanover.Gunnebo already has two German com-panies that specialise in external perimeterprotection: Gunnebo Wego and WerraTor und Zaun, both in Salzkotten.

“The acquisition of Elkosta conside-rably strengthens our market position inexternal perimeter protection on the Ger-man and international market,” says Phi-lip Mozes, divisional manager of Gunne-bo Perimeter Protection. “It also gives us asound base for growth on the UK market.”

Last autumn, Gunnebo presented the

strategic plan that detailed a focus on peri-meter protection. The acquisition ofElkosta is a stage of the company’s effortsto consolidate the industry in Europe, inmuch the same way as it did in high-gradefire and burglar-resistant safes.

“The acquisition is important in orderto restore profitability in the businessarea,” says Bjarne Holmqvist. “We can seesignificant synergies between Elkosta andthe other companies in Gunnebo Perime-ter Protection, perhaps mainly relating toproduction, and there are great opportu-nities to broaden the market for Elkosta’sproducts.”

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protection specially designed for embassies, ministries and parliaments, as well as perimeter protection for conventional industrial customers.

– Elkosta a strategic acquisition

G U N N E B O G L O B A L T H E M E - T H E N E W C U S T O M E R

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A single contact – tobe on the safe sideFor today’s customers, security isan integral part of the processwhen a new project begins.Customers also normally want asingle supplier contact, a contactthat deals with all security issues.

Spanish bank Ibercaja is cur-rently building a large service

office in Saragossa, and Gunne-bo’s Spanish subsidiary FichetSistemas y Servicios has beeninvolved in the planning fromday one. All security for the newbuilding has been supplied byFichet Sistemas y Servicios,including the enormous strong-room measuring 1,700 m2.


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New customer demandsThe new customer on the securitymarket has new, partly differentdemands.

Demands relating to advancedtechnology, good service and totalsolutions, which also increase thecustomer’s productivity.

Gunnebo’s development in recent yearsis closely linked to rapid developmentsin the global security market. Today’ssecurity customer is very different to thecustomer 10 or 20 years ago, and thisplaces new demands on companies thatwish to assume an important role on themarket.

The conventional bank is of coursestill one of the Gunnebo Group’s mostimportant customer groups. However,here too demands are changing and aredifferent to just 10 years ago. The bankshave developed towards increased self-service for cash management, somethingthat Gunnebo recently displayed at theCeBIT fair under the heading ‘GunneboBank and Retail Automation’. Increasedautomation means improved accessibili-

ty for the bank’s customers and greaterefficiency. Security products are no long-er solely security products in the bankingsegment – to an increasing extent theyare also efficiency measures.

NEW CUSTOMERS EVERYWHERE

The new customer is also found outsideof the banking segment. Nowadays,Gunnebo’s product range is installed atindustrial corporations, prisons, air-ports, ports, hospitals, embassies and incommercial environments – to name buta few examples.

However, the new customer not onlywants high-tech products, he also wantsgood, complete service. More and morebanks are signing service contracts withGunnebo companies in differentcountries, contracts that guarantee 24-hour service all year round. Moreover,Gunnebo’s subsidiaries are working witha host of other forms of service for itscustomers, such as leasing mobile high-security banks.

The world today is far more complexthan it used to be. Security solutions are

just one of many aspects that have to beconsidered in a major construction pro-ject. This is why today’s customers wanta single contact for security – one com-pany that can satisfy all their needs. Theextensive construction of a service centrefor Spanish savings bank Ibercaja is onesuch project.

Gunnebo’s Spanish subsidiary was onhand right from the start to provide thecustomer with expert advice and theright conditions for an efficient processat an early stage. Fichet Sistemas y Servi-cios, as the Spanish subsidiary is called,has supplied all the security equipmentfor the service centre, including a 1,700m2 strongroom.

It is essential for a global security com-pany like Gunnebo to be at the cuttingedge in order to be able to supply the rightsolutions when the customer wants them.

This is why Gunnebo is continuouslydeveloping, both in terms of productsand market, in order to satisfy demands– not only from today’s security custo-mers, but also from customers in thefuture. �

Advanced technology

Total solutions

Good service


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Creating a uniquesecurity system

Ibercaja’s new service centre in Saragossawill be home to the bank’s entire IT back-up system, for example. It will be five sto-reys high and have an area of 6,000 m2.During the summer 2004, Fichet Sistemasy Servicios (FSS) will install a completesecurity system for physical security,electronic security and fire protection.The order for Ibercaja’s new centre isworth a total of 1.2 million euro.

“We were looking for a supplier thatcould develop the various systems from anintelligent perspective, rather than develop-ing a simple security installation” saysPedro Bellido, Managing Director of thebuilding contractor Inco Grupo JG,which was in charge of the entire con-struction project.

A GOOD REPUTATION

“The highly qualified personnel at FSSwere a crucial factor in our choice of sup-plier. We know FSS has experience, qua-lity and know-how. It also has a goodreputation and is part of a major, import-ant security group in the industry.”

Antonio Perez has been responsible for

contacts with the end customer, thecontractors and the construction companyregarding the big project in Saragossa. Thefirst meeting took place last year whenIbercaja contacted Fichet Sistemas y Servi-cios.

“At an early stage we began defining theprotection needed for this type of buildingtogether with the bank’s representativesand the architect. Fichet has been workingwith Ibercaja for many years: we’ve sup-plied practically all the safes for their head-quarters and around 1,100 local branches.That’s why we got involved at such anearly stage of the process.

“After several meetings we producedspecifications for physical security doors,walls, flooring and ceilings. When the ten-der for construction was finally issued, itwas with the technical specifications we’destablished.”

IDENTIFYING SOLUTIONS TOGETHER

According to Pedro Bellido it is in thisphase that Fichet Sistemas y Serviciosplayed perhaps its most important role inthe entire process.

“The phase when we draw up criteria forthe security system and Fichet Sistemas yServicios then develops the various parts isprobably the most important stage of ourinvolvement,” he says. “Together we iden-tify the solution based on the customer’s

This strongroom door fits in nicely with theoriginal surroundings.

All the involved parties have met regularly during theentire construction process.

A high level of technical know-how and expertise in developing and construc-

ting a unique security system based on different systems.

These were crucial aspects when Fichet Sistemas y Servicios won an order to

supply the complete security system for Ibercaja’s new service centre in Saragos-

sa, northern Spain.


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technical and financial parameters.”After building contractors Inco Grupo

JG had assumed total responsibility for theproject, tenders went out to three differentconstruction companies.

“All three contacted us to find out aboutthe costs for our part of the project,” saysAntonio Perez. “Around the beginning ofthe year we began to put our own tendertogether.”

Antonio Perez has dealt with the con-tacts with all the parties involved, inclu-ding internal contacts with the GunneboPhysical Security production plants.

“Together with representatives from thefactory in Granollers we produced a pro-posal and had a productive meeting withAgraconsa, which had been awarded theconstruction contract and was our directcustomer in the project.

“After a minor cost adjustment we wonthe physical security contract worth a totalof 800,000 euro against stiff competition.The deciding factor in our favour was ourstrong contact with the bank.”

After the initial order, Fichet Sistemas yServicios also won the electronic security

and fire safety contract, worth 400,000euro.

“Together with the contractors we deve-loped complete electronic security and fireprotection in a shared system, connectedto a central alarm. It was very importantfor us that this project handled both pro-tections in a unique software system hoo-ked up to Internet-based communica-tion.”

READY THIS SUMMER

Construction of the main office and instal-lation of the security system is in full pro-gress and is expected to be completedduring the summer 2004. There have beenplenty of meetings between the contrac-tors, the construction company and FichetSistemas y Servicios throughout the con-struction phase.

“We meet once a fortnight to discuss theconstruction work and to follow up theprocess,” says Pedro Bellido. “During theentire work process we have enjoyed closeco-operation in areas such as planning,development and installation of the secu-rity systems.” �

IBERCAJA FACTS

PHYSICAL SECURITYPhysical security in the five-storey buil-ding is very extensive. The basementhas a high-security 1,776 m2 strongroom. 231 m2 of the strong room isbuilt to security class VII, and part of itis built using stainless steel panels. Aspecially built Optema 100 strongroom door completes the construc-tion.

The strong rooms and panels arebeing made at Gunnebo’s factory out-side Barcelona in Spain, and thestrong room door at Gunnebo’s factoryin Bazancourt, France.

ELECTRONIC SECURITY• Complete security installation withCCTV system including 15 cameras, aburglar alarm with 160 intrusion detec-tors, access control with 30 scannersfor non-contact scanning, internal secu-rity communication and two doublesecurity gates.• Fire protection system of 310 high-tech smoke and heat detectors andportable fire extinguishers.

The systems are linked together in asoftware system, Pyramid, developedby Gunnebo Integrated Security.

Antonio Perez at Fichet Sistemas y Servicioshas been responsible for contacts with the endcustomer, the contractor and the constructioncompany regarding the major project of sup-plying a complete security system to Ibercaja’snew offices in Saragossa. The first meetingtook place last year when Ibercaja contactedFichet Sistemas y Servicios.


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In over 20 years since Jean-YvesGrange has been working withsecurity issues at CIC Lyonnaise deBanque, the bank’s branches haveundergone a complete transfor-mation.

“As a buyer of security products Iplace completely different demandstoday than I did 20 years ago,” hesays.

Jean-Yves Grange originally worked in thefield of IT, before taking over as head ofsecurity in 1981 and quickly realised theimportance of electronic security, an areain which Fichet Securité Electronique is amajor player.

He has been involved in the develop-ment of security in the banking sector,with traditional physical security (strong-rooms and safes) being strengthened bythe introduction of electronic solutions.

“Even back then the difference wasclear, as we shifted towards a more techni-cally advanced approach to security. It wasnot enough to simply invest in physicalsecurity such as safes, strongrooms andlocks: we realised that we needed moreelectronic solutions.”

STRENGTHENING REQUIRED

“The first installations were based onsimple alarm systems that were easy totamper with and were linked to the policeor just a basic alarm. We quite simply nee-ded to strengthen our systems. We didhave good products for physical security,”

Jean-Yves Grange explains, “but asafebreaker would often have ‘time’ beforebeing discovered. That’s why the bankneeded a more sophisticated alarm detec-tion system.

“I realised very early on that we neededto connect a first branch to an electronicsurveillance centre which specialised indealing with bank branches and whichcould monitor the alarm system remotely.”

The systems have developed over timeand are now not only more automated,but also more user-friendly. They are alsobecoming increasingly ‘intelligent’ andreliable.

“That’s probably the main differencebetween security then and now,” saysJean-Yves Grange. “Recent alarmsystems have the ability to analyse anumber of different parameters (thanksto filter systems), which has considerably

reduced the number of false alarms andimproved the detection of real attacks.

“Moreover, modern systems can issuean alarm even if no one is actually pres-sing a button. The system is linked to dif-ferent sensors and can sense illogicalactions, whether related to staff beha-viour or the reactions of particular detec-tors. It then compares the informationagainst pre-programmed data, and if the

information is not the same the alarm canbe triggered automatically. This develop-ment has been very important to banksecurity.”

Another major difference broughtabout by developments within electronicsecurity is a more comprehensive andcomplete security situation inside thebank premises. The electronic locks onsafes provide a good illustration of this.

“In a bank with four safes, just a few

Completetransformation

“20 years ago we had a single camera thatfilmed the entrance of the branch and pro-duced paper images. Nowadays, a smallbank branch may have five or six cameraslinked to a digital system, whose imagescan then be sent anywhere and viewed inreal time over secure communications”.

Jean-Yves Grange

1984


15

years ago personnel could open all foursafes at the same time,” says Jean-YvesGrange. “Nowadays, an electronic securi-ty system can control the locks so thatonly one safe can be opened at a time inspecified time slots and within particulartime limits.

LOSSES REDUCED

“It’s also possible to restrict when the safesare opened. For example, if one safe is ope-ned at a particular time, it is impossible toopen another within a time limit specifiedin advance. This type of setting can alsoget the system to react if something unu-sual occurs. The basic idea is to maintain alevel of security that reduces loss in theevent of a burglary through such measuresas time delays.”

In recent years, banks have also investedheavily in equipping their branches withother security solutions to complementthe existing electronic security installa-tions. One such example is video surveil-lance cameras, which have become farmore advanced in the last 10 years.

“Developments in this area have beentremendous,” says Jean-Yves Grange. 20years ago we had a single camera that fil-med the entrance of the branch and pro-duced paper images. Nowadays, a smallbank branch may have five or six cameraslinked to a digital system, whose imagescan then be sent anywhere and viewed inreal time over secure communications.

“This enables a remote surveillancecentre to remove any uncertainty by

displaying the images linked to the eventor by using other methods (listening devi-ces). If an attack is confirmed by thesesystems, the police can be brought inimmediately.”

The commercial growth of Frenchbanks in the past decade and the risks asso-ciated with this growth have brought theissue of security to the forefront. France isone of the leading countries in Europewhen it comes to automation and newtechnical services, and the self-servicebanks have virtually become a reality.

NO CASH IN CASHIERS’ DESKS

A new bank branch in France today ispractically fully automated and has nocash held in the cashiers’ desks. All accessto funds is concentrated in an area that isfully equipped and extremely secure. Thisarea has self-service machines allowingcustomers to withdraw or deposit money,while inside the branch personnel provideadvice and take care of customer contacts.

“Obviously the open bank places com-pletely different demands on the securityapproach,” explains Jean-Yves Grange.The number of different zones in a branch(a technical area, an area for advising cli-ents, etc.) means that specially adaptedsecurity solutions are needed (access con-trol, video surveillance, intrusion detec-tion, lock management). Video surveillan-ce plays a major role in this. “Today weneed surveillance at the entrance and atwithdrawal and deposit machines, changemachines and robotic safe deposit boxes.”

The functional development is the fruitof close co-operation between customerand supplier. Jean-Yves Grange regularlymeets representatives from Fichet SecuritéElectronique to discuss any problems andto review the bank’s needs. These conver-sations then help form a complete pictureof security at the bank’s branches.

“We expect a service provider to listento its client and the strength of its propo-sals. My role is really to express a need,while the security service provider is thereto suggest a solution that corresponds toour expectations and our constraints. Thismeans that we eventually arrive at pro-ducts and solutions that fulfil our needs.”

EASY TO USE

Development is set to continue, andquickly. Jean-Yves Grange is convinced ofthis. He thinks that tomorrow’s needs willbe for increasingly complex solutions thatare still simple for anyone to use.

“Admittedly, we require complexsystems,” he says. “But we mustn’t forgetthat the people who use the systems areemployed to deal with customers, not ope-rate security systems. So they must alwaysbe user-friendly. Jean-Yves Grand conclu-des by saying:

“I am continually looking for new solu-tions which will allow us to increase thelevel of security in our branches, makingthe everyday life of the users easier. This isfundamental to the notion of service,which is a key part of our activities.”

�

Jean-Yves Grange has beenworking with security issues atBanque de Lyonnais for justover 20 years. He has witnes-sed some dramatic develop-ments. 2004


16

Being able to offer full service isjust as important as selling safes,strongrooms and surveillancesystems.

French company Ritzenthalerleases complete mobile bankbranches to its customers.

The mobile bank branches have beenaround since the late 1980s, first appear-ing as a solution related to the reunifica-tion of Germany. Since then they haveexpanded in number and new areas ofapplication are emerging all the time.

“At Ritzenthaler we have always workedin bank security, primarily with productssuch as security doors and frames,” saysChristophe Stoeckel, manager of the acti-vity SMU (Secure Modular Units). “Wenoticed that a lot of banks had problemswhen refurbishing their branches, andwere often forced to close for a period withnowhere to place personnel.”

Mobile banks provided the solution.Because Ritzenthaler can supply a mobilebank service, the personnel can continuetheir jobs with all the necessary equipmentto hand. The branch does not need toclose down temporarily, thereby avoidingfinancial loss.

“At present we have two types of mobi-le bank: armoured or resistant to physicalattacks,” Jean-Marie Hauswald, market-ing-product manager, explains. “They arefully equipped with counters, advicedesks, bullet-resistant windows, alarmsand safes. Personnel at the branch canbasically walk from one counter to thenext and carry on working.

“The kiosks, which are a specific rangeof SMU, contains safes, ATMs and night-safes. Apart from walls that can withstandphysical attacks, that’s basically all theequipment there is.”

WORLD ATHLETICS IN PARIS

A further area of application has becomeapparent for the latter version of mobilebank. Banks lease them and appear atmajor public events, such as the WorldChampionships in Athletics in Paris lastsummer.

“Occasions like these present a fineopportunity for banks to profile themsel-ves and do good business. There are a lotof people moving around, and many ofthem need access to a bank for with-drawals, for instance. Their small sizemeans they can easily be used in many dif-ferent kinds of place.”

Other industries have gradually come torealise the value of such modules that canbe used more flexibly than a standardbuilding. This is because they can be con-structed into larger units, some even nextto and on top of each other. In addition tobanks, which use them at events andduring refurbishment, the industrial sec-tor has also adopted the concept, and themobile offices are used for example as payor surveillance stations on some motor-ways.

“In industry, companies are increasinglylooking for a secure protection solution forguards stationed at entrances, and thistype of high-security module is the idealsolution.

“The mobile banks have continuallyexpanded their area of application over thepast three or four years. We have sold onemobile bank to Euro Disney in Pariswhich is totally in line with the themepark’s design, and a system of units to alarge amusement park in Strasbourg. Theyare also used at national parks and majorconcerts.

“I believe there will be a big market forthese at major events in the future.Demand for this type of service is likely togo on growing in that segment.” �

Mobile banks offer full service

Mobile banks provide equally high levels of security as permanent branches, and can be designed based entirely on the customer’s wishes and require-ments.


17

Internal salessupport increasinglyimportant for faster business

FACTS MOBILE BANKS

Ritzenthaler offers two types of mobile bank:Bullet-resistant modules•12 x 3 metres and fully equipped. Due to the high level of security, a maximum of twocan be joined together to give a total area of 70 square metres.

Modules with high resistance to physical attacks:• 6.40 x 2.55 metres, fully equipped with counters or advice desks, safes, alarm system,protected doors and windows.• 2.50 x 2.50 m kiosks, often equipped only with the bank’s own ATMs, accompanyingsafes, and night-safes if required. Both of them can be joined with other units horizontally or vertically to form larger units.

Good internal sales support for ourown companies and external distri-butors creates faster business andimproved profitability.

“Ultimately it also means moreorders, I’m convinced of that,” saysMorgan Barrington, marketingmanager for Gunnebo Troax.

Customer service is important, but goodservice within the internal operation is alsocrucial for good business.

Within Gunnebo Troax all sales com-panies, our own as well as agents and dis-tributors, have extensive material to helpthem.

“For example, we provide the compani-es with complete product sheets translatedinto English,” says Morgan Barrington.“All personnel have to do is downloadthem from our intranet and translate theminto their own language if required, andthey can then print out the finished salesdocument on their own printer, in a lay-out and format that looks the same in alllanguages.”

SEVERAL IMPORTANT TOOLS

Another important tool is the CADmodule Configura, developed by a com-puter company in Linköping, Sweden.

The seller transfers the customer’sdrawing from, say, Autocad to Configu-ra and can then simply add the varioustypes of security product relevant to thetender.

“Once that’s done, the tender is ready toe-mail or fax at the touch of a button,” saysMorgan Barrington. “It saves up to halfthe tendering time, which obviouslymeans quicker service for the customertoo. All our sales team have access to thissystem.”

IMPROVED PROFITABILITY

All in all the investment in good internalsales service means more business andimproved profitability.

“A more efficient sales process and a bet-ter basis for the customer enable us to inc-rease our sales,” says Morgan Barrington.“We win more orders this way and give thecustomer the same service in both Stock-holm and Barcelona.” �

This mobile bank branch blends in well with the environment – it is located at Euro Disney inParis.


Efficient cash management The complete Gunnebo self-servicebank branch is here. At the world’sbiggest technology fair, CeBIT inHanover, Gunnebo launched its totalsolutions for cash management –Gunnebo Bank and RetailAutomation.

Under the common brand name of Gun-nebo; Leicher, Rosengrens, Garny andFichet-Bauche showed the market a reallycompetitive range of cash-managementsolutions during the CeBIT exhibition in

Hanover at the end of March. Sales repre-sentatives from all over Europe were pre-sent at the stand, and customers frommany countries – even as far away as Indo-nesia – visited.

“Now that we have a complete self-ser-vice bank in our portfolio, major playerson the market for Bank Automation see usas a serious player, and customers compa-re our offering with the big companies,”says Peter Leicher, head of Bank Automa-tion at Gunnebo Physical Security. “Someparts of our solution are unique, such as

the SafeCash R, a money-recycler that waslaunched at the fair and offers the custo-mer a completely closed cash cycle.”

ONE WALL – FIVE SOLUTIONS

The self-service money-wall that was putup at the stand consisted of five differentmachines: the just-launched cash-recyclerSafeCash R, the cash-in machine SafeCashEco – newly launched during the fair aswell, autosafe smart – a fully automated24/7 self-service safe deposit locker, theSafeCoin C on-line coin acceptor and

One of the new pro-ducts at Gunnebo’sstand was the Safe-Coin C, a coin depositmachine that can dis-tinguish between dif-ferent coin denomina-tions and currenciesthanks to highly reli-able laser scanning.The machine also sys-tematically filters outany foreign objectssuch as scraps ofpaper, screws or keysthat are accidentallydropped into it.

Daniel Gicquel, product manager at Gunnebo Banking Automation, shows interested visitors around the stand.

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with new Gunnebo solutionSafeCoin RW 900 – a user friendly multi-functional coin and coin-roll dispenser.

However, Gunnebo not only exhibitedits machines: the entire solution was lin-ked together by Gunnebo’s own(Win)SafeNet software, essentially develo-ped by Leicher. The program makes itpossible to administer, monitor andrecord statistics of all the machines, devi-ces and switches linked in the system froma single central point. This enables banks,for example, to control exactly how manynotes and coins of each denominationthere are in each machine. If the levelbecomes too low or too high, a signal isautomatically sent to the CIT company,which can then send out personnel to refillor empty the machine.

“Some of our solutions not only save thecustomer time, but also the bank. A goodexample is the SafeCash R, which is builton a unique system that means that thesame notes a customer deposits are usedagain if another customer wants to make awithdrawal. This closed cash cycle reducesthe need to refill the machine with cashbecause to some extent it’s self-sufficient.”

VERY SATISFIED VISITORS

Shoulder to shoulder with Gunnebo’sstand at the CeBIT fair, major players inbank automation could be found. Gunne-bo’s newly launched full-range concept forthe self-service bank stood up well in thecompetition.

“We received very positive reactionsfrom the visitors to the stand,” says PeterLeicher. “This was the first time our salespeople could show their customers aninstallation of the total solution, and thecustomers’ reactions were very positive. Itis now clear that we are ready to enter themarket – and that the sales people have theconfidence to sell.”

TARGETING DEVELOPERS

Traditionally, the head of security isresponsible for placing orders when Gun-nebo does security business with banks,but when it comes to different solutionsfor cash management the picture is some-what different.

“Products for bank automation haveenabled us to identify a brand new custo-mer segment among banks,” says PeterLeicher. “Here we instead turn to the peo-ple who develop the banks’ customeroffering and lead the banks’ developmentinto the future.” �

Another of the product launches duringCeBIT was a transfer unit for Gunnebo’sstandard system for retail cash management– SafePay. The transfer unit makes thesystem the only one of its kind where the cashmanagement is fully integrated. (Read moreon the next page.)

At Gunnebo’s popular stand, visitors to CeBITcould find products from Leicher, Garny,Fichet-Bauche and Rosengrens.

Gunnebo Physical Security’s range of products within automated bank services

Peter WuschickArea Manager, e-banking, Stadtsparkasse MünchenStatsparkasse München acquired itsfirst deposit machine in 1999. Todaythe bank has 18 deposit machinesfrom Leicher, a number that may inc-rease in the future.

“At present we only have depositmachines, but SafeCash R and thecoin counting machine on display hereare also interesting products. Ourcustomers have reacted very positive-ly to the expanded service our existingdeposit machines give them, whichmeans that we are interested in expand-ing the opportunity for 24-hour self-ser-vice at bank branches. This frees up alot of time for our personnel, time thatcan be spent on consultation andother more qualified services.

“One development that we hadn’texpected is that customers who are abit unsure about how the machineswork get help from other customerswho know how to use them.”

What the customer likes

In mid-June Gunnebo organised itsfourth international managers’conference in Hindås, just outsideGöteborg, Sweden.

The theme was higher profitabilitythrough more efficient co-operation acrossdivisional and company boundaries.

“It’s been five years since we last held aconference like this, and a lot has happe-ned in the Gunnebo Group since then,”says Gunnebo President and CEO BjarneHolmqvist.

“60 top managers from all business areasall over the world, from Australia to theUSA, participated in the conference. All inall the managers represented 16 countries,and they freely shared their own experien-ces – which was one of the main aims ofthe conference.”

Also during the conference, prizes wereawarded to the best companies in eachdivision, as well as a distinction for the bestcompany in the Gunnebo Group.

“It has been extremely hard to select onecompany from each division, as we nowhave 110 companies, most of which havemade dramatic improvements in profita-

bility. It was though slightly easier to iden-tify the company that has made great leapsforward over a longer period: GunneboEntrance Control, which has increased itsprofitability over a number of years andhas also managed to grow both organicallyand through successful acquisitions.” So what does the award mean to Gunnebo

Entrance Control?“A distinction like this motivates all 260 ofour personnel to further develop the busi-ness and increase profitability and growth.The award is the result of some excellentcollaboration between all the company’sunits and personnel,” says Lars Proos, MDof Gunnebo Entrance Control. �


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New CTU unit launched at CeBITIn tandem with installations ofSafePay systems in stores,development work is in full swing. At the CeBIT fair in Hanover inMarch 2004, a third unit for thesystem was launched – a CTU (CashTransfer Unit).

The new launch means that cashmanagement can be completelyclosed, from the moment thecheckout assistant feeds the notesinto the note unit, until the securitystaff arrive to empty the transferunit.

“There is no other system on the marketthat handles cash management in a com-pletely closed system, making SafePay aunique solution,” says Gunnar Konkell,Managing Director of Gunnebo SafePayAB. “With the new transfer unit the

money doesn’t see the light of day fromthe point at which it is inserted into thenote unit by the checkout assistant, until itis counted up at the security firm. It bringsin-store security another few steps for-ward.”

“We have developed two types of trans-fer unit to adapt the system to differentcustomer needs: one unit where themoney is stored during the day and then

emptied by guards in the evening, and onewhere we have incorporated a safe whichmeans the money can be kept in an officeovernight,” explains Gunnar Konkell.

One of the visitors to the stand who wasinterested in SafePay was Michel Carlier,senior advisor to the Dutch/BelgianMatch Supermarkt chain. He had neverseen the solution before and was very plea-sed with what he saw.

“The solution improves security consi-derably, while at the same time I can seepossibilities for speeding up the entire cashmanagement process – from paymentthrough counting up to transport.

“It think solutions like SafePay are cruci-al to the future survival of traders like our-selves. Pay within the trade is rising fasterthan our margins, so we need solutions thathelp us increase our productivity. A solutionthat also increases security is optimal.” �

Michel Carlier from Dutch/Belgian MatchSupermarkt chain tests SafePay.

Best companies rewarded at Gunnebo’sfourth international managers’ conference

Winners, left to right: Martin Jonsson, head of Gunnebo Fastening, who received the award for Gun-nebo Baltic, Poland; Staffan Grimbrandt, MD Gunnebo Protection Sweden; Lars Proos, MD Gun-nebo Entrance Control; Olivier du Portal, MD Fichet Sécurité Physique, France; Laurent Mussilier,MD Fichet Sécurité Electronique, France; William Mouat, MD PT Indolook Bakti Utama, Indone-sia, and Stefan Andersson, MD Gunnebo Troax who received the prize for Gunnebo Troax, Norway.


Cross-border co-operationbehind coveted orderThanks to co-operation acrossdivision boundaries, Gunnebo haswon an order from the large Indiancompany Reliance.

Gunnebo Perimeter Protectionand Gunnebo Steelage havedelivered and installed swing gates,sliding gates and boom barriers toDhirubhai Ambani Knowledge City inMumbai.

Indian company Gunnebo Steelage hasbeen working with Gunnebo PerimeterProtection’s range in India for severalyears. The co-operation has encompassedproduct training and sales support, andhas now led to a major contract for indust-rial company Reliance. Reliance has inve-sted in gates and boom barriers for threeentrances and exit locations at DhirubhaiAmbani Knowledge City in Mumbai.

“From initial contact with securitymanagers and other key people at Relian-ce, it took around five months until thecontract was complete,” says Rakesh Saini,head of marketing at Gunnebo Steelage.

“There was stiff competition for theorder and we were in intensive contactwith security managers, engineers and theprocurement department at Reliance.”

A SINGLE SUPPLIER

As soon as the first contact with the custo-mer had been made, the sales team in Indiapassed the job on to Henrik Axelsson,international product manager at Gunne-bo Perimeter Protection. The export teamof Gunnebo Perimeter Protection then puttogether a package of products based onthe customer’s requirements.

“Gunnebo Steelage’s advantage overcompeting companies was, in this case,

their ability to pitch a complete solution ofhigh-quality security products from a sin-gle supplier,” he explains.

“Once we were completely familiar withwhat the customer needed, we could puttogether an ideal package straight away.”

The solution the customer eventuallysettled on was a package of Gunnebo Peri-meter Protection products exclusively.Four sliding gates with a free width of 12.50metres, two double swing gates six metres inwidth, four pedestrian gates, and fourboombarriers 3.60 metres wide were instal-led at the three access points. All productscame from Gunnebo Wego in Germany.

“We won the contract despite sometough competition,” says Rakesh Saini,“largely due to the excellent co-operationwe enjoyed with Gunnebo Perimeter Pro-tection’s export team. They have done eve-rything they could to find the suitable pro-ducts with a focus on security.

“In fact the customer was so pleased withthe quality that we have now received anot-her order, for four boombarriers. And ofcourse we’re hoping for even more.” �

The boombarriers and gates at DhirubhaiAmbani Knowledge City in Mumbai.

Tough demands on wire rope barriersThe use of wire rope safety barriersin Sweden is being studied by trafficsafety experts from across theworld.

At Swedish Gunnebo PerimeterProtection, wire rope is beingdeveloped that can withstand therigorous tests of the SwedishNational Road and TransportResearch Institute (VTI).

Since 1994, the use of wire rope safety bar-riers has increased at a tremendous rate inSweden. This was when a new Europeannorm was introduced that only placedfunctional demands on the barriers, andwhen the Swedish National Road Admi-nistration, SNRA, adopted the norm itsignalled the go-ahead for alternatives tothe previously defined steel construction.

“We test all barriers based on the

norm,” explains Jan Wenäll, a collisionengineer at the VTI. “We test them with acar weighing 1,500 kg driving at 110km/h at a 20 degree angle, and with asmaller car of 900 kg driving at 100 km/h.

“The barrier has to absorb the force wellenough to save the people in the car. Thecar must not overturn or re-enter the car-riageway at too sharp an angle.”

ADVANCED TECHNOLOGY

In order to withstand these demands,Gunnebo Perimeter Protection is workingto develop suitable materials and con-structions, using advanced technology inthe process.

“We use virtual crash tests, among otherthings, to gain an idea of how the materi-al behaves,” says Managing Director Staf-fan Grimbrandt.

The high level of attention Swedish wire

rope safety barriers have attracted around theworld is closely linked with the increased useof 2+1-lane roads. As an alternative to motor-ways, the SNRA is now building more andmore stretches of road that alternate betweenone and two lanes in either direction, andwire ropes are used as safety barriers.

“We have had a great many study visitsfrom other countries,” says Jan Wenäll.“They want to see how we deal with Swe-dish road environments, and on the wholewe are a long way ahead. I think we will seeat least as much demand for wire rope bar-riers for the next 10 years minimum.” �

A wire rope barrier must withstand tough forces.

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Michael Gough has taken over thepost of Managing Director at Gun-nebo Lifting’s company GunneboLtd in the UK. He succeeds AndersStigwall who will be heading theNon Skid business unit.

Michael Gough joins us fromMorris Material Handling, a compa-ny that produces and sells cranesand other products. In recentyears, Gough has worked on distri-bution issues, but his backgroundis really in production.

MichaelGough

NEW APPOINTMENTS

For many companies, the informationstored in their computer systems is ofgreat value.

Gunnebo Troax industrial weldedmesh panelling is used to buildsecure cages at a company thatprotects computer servers.

TeleCity in Stockholm is a company thatspecialises in protecting computer servers. Ineight computer halls, each 500 m2 in area,computer servers belonging to companies,hospitals and other institutions are protected.

“We have strong outer protection and 24-hour guards,” says John Eiderfors, sales andmarketing manager at TeleCity. “Customerswho put their servers here are extremelysecurity conscious.”

The larger companies that protect theirservers at TeleCity have their computers pla-

ced in special burglar-resistant cages made ofTroax welded mesh panelling.

“We use the mesh panelling to build pri-vate domains for the customers in our com-puter halls,” says John Eiderfors. “Theyplace there server here and we make sure it issafe.

“Apart from high security includingguards, video surveillance, access controland an advanced fire system, we can alsoprovide rapid help should the server crash.”

Last year Jan van Leersum was appointedGroup procurement manager.

His assignment was to co-ordinate pur-chases worth around 80 million euro. Big-ger volumes create a stronger bargainingposition, and a procurement group setabout identifying materials, services andcomponents which the Group’s compani-es could purchase jointly. And the results

are now starting toshow. For example,an agreement hasbeen signed withDHL for transport.

With regards tosteel, four groupshave been identifiedand discussions havebeen initiated. Thegroup is currentlywaiting for the tur-bulence on the steelmarket to pass.

However, an agreement for aluminiumdeliveries has been signed with Corus Alu-minium, and all purchases of electronicscomponents are being evaluated.

“When it comes to electronics, we needa first-class company in terms of researchand development capacity, flexibility, deli-very reliability and price. The companywe’re looking at ticks all the boxes,” saysJan van Leersum.

Security gates from Gunnebo EntranceControl with integrated iris identificationare currently being tested in automaticpassport controls at Frankfurt airport.

The official inauguration of automaticpassport control at Frankfurt airport inFebruary was also the start of a six-monthtrial of four specially constructed immi-gration security gates. The GunneboEntrance Control products are SpeedGatesecurity gates with integrated biometriciris identification.

The aim of the project is for a largenumber of frequent flyers to register theirpersonal data and iris character. The trialwill save time for this group of passengersas they can pass the border without havingto go via passport police.

The main benefits of the system includesecure identification and a faster flow ofpassengers.

Co-ordinated purchases in progress

Automatic passport control tested in Frankfurt

Passport control in Frankfurt.

Troax welded mesh panelling.

GUNNEBO ENGINEERING has anew business unit: Non Skid. Themanager of the new business unitwill be Anders Stigwall (pictured),previously MD of Gunnebo Ltd inthe UK. The creation of the newbusiness unit removes the produc-tion and sale of non-skid productsfrom the Lifting business unit. Non-skid products are supplied to fore-stry machines for year-round use,and in the form of snow chains fortrucks and tractors, for example.

“Non-skid products are currentlyproduced at two plants, one in Fin-land and one in Norway,” saysAnders Stigwall. “With the acquisi-tion of the non-skid division in Nor-wegian company Tellefsdal, thebusiness grew so big that it wasworth operating as a separate unit.”

Anders Stigwall has many years’experience in the Gunnebo Group.He has worked within Gunnebo since1985, above all within Lifting, al-though he has experience of non-skid products from the time whenthey were also produced in Sweden.

“The best bit about the non-skidbusiness is that we work with verynice customers. There’s a verypositive atmosphere in theindustry.”

IN THE MARGIN

Jan van Leersum hasbeen very successful inhis assignment.

Mesh panelling protects servers

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FRENCH RITZENTHALER, one ofthe leading companies in doublesecurity gates and bullet-resistantglass environments, has strengthe-ned its position on the market forexplosion protection.

In a short space of time the com-pany has won four orders fromFrench chemicals companies fordouble security gates and securityglass that can withstand explosions.

One of these customers is Atofi-na, which protects its control roomat the plant in Gonfreville with fourdouble security gates, four doorsand a glass chassis. The customerrequired an explosion resistance of2.4 tonnes per square metre. Simi-lar installations have also beenmade at Polimeri Europa’s plant inDunkirk and at BP Lavera in con-nection with a renovation of thehead offices.

Ritzenthaler’s product range inthe field of anti-explosion compri-ses doors and glass chassis whichcan withstand explosive forces of2.5, 5 or 10 tonnes.

THE GUNNEBO PHYSICAL Secu-rity distribution centre in the UKhas been rebuilt. The centre, whichstocks products from Chubbsafes,Rosengrens and Churchill Safes,has been given a new façade, inte-rior and fencing.

The distribution centre storessafes for onward sale and installa-tion. A safe is sent the day after anorder is received, and four or fivedays later it has been installed atthe customer site. The warehousealso acts as a logistical centre forBlackbox in Southern and NorthernEurope.

The centre also has an extensi-ve stock of spare parts.

IN THE MARGINUAE gets safer roads

Gunnebo Entrance Control a success at IFSEC

Gunnebo Protection AB has receivedan order for 100 km of steel rope bar-riers from the highways agency of theUnited Arab Emirates. The order isworth just over 11 million Swedishkronor and has been signed by Gun-nebo’s representation office in Dubai.

“Within the framework of our inve-stment in Perimeter Security, we see

significant market potential within roadsafety. As one of the leading suppliers inthe Nordic region we have a good plat-form for further expansion. The order forthe UAE shows that there is a considerab-le market outside of Europe,” says BjarneHolmqvist, Gunnebo President andCEO.

Gunnebo Safe Production’s facto-ry in Granollers, 30 km north ofBarcelona, has been granted envi-ronmental certification in accord-ance with ISO 14001. The planthas been quality certified to ISO9001 since 1996, but last yearwork began on a new environ-mental management system.

In December last year, the finalaudit was conducted which means that thefactory can now also display an environ-mental certificate. The factory in Granol-lers has 59 employees and an annual turn-over of just over seven million euro. Theplant’s product focus includes transfersafes and specially produced safes.

Granollers plant environmentally certified

Beviset.

Daimler-Chrysler’s large warehouse and dis-patch centre for the market outside of Euro-pe stocks components for the company’s qua-lity cars, products that require advanced pro-tection.

Gunnebo Wego has recently supplied

external perimeter protection for a total of89,000 euro to the warehouse in Untertürk-heim, Germany. The premises are now sur-rounded by 700 metres of GZ fencing andthe entrance is protected by four boombar-riers and two new-type EntraSec gates.

EntraSec protects Daimler-Chrysler’s warehouse

The major international security fairIFSEC in the UK was a success forGunnebo Entrance Control. With a 95m2 stand, the company targeted boththe UK and international markets.

The main focus was on two areas. Half thestand presented various solutions for theoffice segment, while the other focused onairport/underground security and displayedthe latest product innovation, the ImmSecimmigration gate.

An initial overview of the company’s par-ticipation in the fair showed very positiveresults, with approximately 200 contacts topursue. Our stand at IFSEC was 95 m2.

Gunnebo Physical Security’s distri-bution centre in the UK.

Biting cold and harsh winds – everydayconditions for American scientistsliving and working in the Antarctic.

For them, Gunnebo Lifting swivelsare essential to ensure supplies andmaterials can be delivered to remotelocations.

McMurdo Station in Antarctica is the biggestof the USA’s three research stations in Antarc-tica. The station is administered by the Natio-nal Science Foundation, which in turn hasoutsourced operation of the facility. Manyscientists work within an area of up to 350kilometres from the station, specialising infields such as geology, meteorology, biologyand oceanography. The research teams gettheir supplies from McMurdo Station by heli-copter.

“Helicopters transport people and suppliesout into the field,” says Monika Gablowski ofMcMurdo Station. “Some of the materials,like large boxes, camping equipment andsnowmobiles, can’t be transported inside thehelicopters and have to be suspended under-neath instead – and it’s then we depend onswivels.”

The helicopters that fly supplies out to theAmerican scientists lift equipment weighingup to 1,350 kilos. They are equipped with lifting systems that include Gunnebo Liftingswivels with a capacity of two tonnes.

“They’re dealing with heavy loads thatcould start rotating,” explains Robert Her-mans, business unit manager for GunneboLifting. “Swivels are used to prevent the lifting equipment from twisting, a prerequisi-te for a safe helicopter lift.”

Nevertheless, the extreme conditions inAntarctica place high demands on the equip-ment. The swivels have to be able to lift loadsweighing over a tonne in extreme circumstan-

ces, yet still rotate freely. They also have totake some extreme strain and be easy to hand-le in a tough, cold climate.

“We work in extreme weather conditions,”says Monika Gablowski. “Temperatures areoften down to 25°C below, and the wind can beextraordinarily hard. What’s more, many of theplaces we fly to are up to 4,500 metres high.”

The reason Gunnebo swivels were chosen is

down to the company that has the helicoptertransport contract, Petroleum Helicopters,Inc. (PHI), which has over 50 years’ experi-ence in helicopter flights.

“Here in Antarctica we’ve transportedhundreds of thousands of kilos of supplies andequipment without a single fault in any of theswivels, and in over seven years we haven’tneeded to replace a single one.” �

The extreme conditions in Antarctica place high demands on the equipment. Helicopters fly in equip-ment weighing over a tonne.

Gunnebo swivels solve freight problem in Antarctica

Gunnebo A

B, B

ox 5181, 402 26 Göteborg, Sw

eden.

global 2004 no. 1 · global 2004 the magazine for the gunnebo group new customer demands big theme...

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