GARY L. COOPER301 S Jupiter Rd Apt 1004 Allen, TX 75002

Home 469-656-9562 • Cell 469-406-4004 • glincoop@gmail.com

OPERATIONS DIRECTORHistory of excellence guiding the evolution of wireless telecommunications services spanning delivery practices

and technology

Strategically-focused senior telecommunications project and operations manager with a 15-year track record of leading successful voice and data infrastructure builds, capital expansion, and enhancement initiatives for major telecommunications services providers. Demonstrated ability to steer on time, on budget completion of new site builds, installation, and turn-up for wireless networks serving major metropolitan population centers. Expertise in costing, resource management, risk control, and stakeholder management. Highly effective ensuring that key partners and providers meet contractual commitments.

CORE COMPETENCIES: Full Lifecycle Project Management Capital Procurement & Purchasing Cellular Site Builds / Commissioning New Deployments & Upgrades Regulatory Compliance

P&L Management & Budgeting Resource Allocation & Risk Management Vendor & Partner Relations NOC & Helpdesk Operations Management Organizational Change Control

PROFESSIONAL EXPERIENCE

WESTOWER COMMUNICATIONS/MASTEC, DALLAS. TXProgram Manager-Sprint, 6/2014 – 11/2015Responsible for a core team of 40 team members deploying 2500 MHz overlay of the Sprint network throughout DFW and Houston markets. Responsibilities:

Overall Budget Responsibility Resource Tracking and Sourcing Revenue Forecast Invoicing Master Schedule Tracking

Key Achievements: Successfully supported Sprints staff augmentation to complete construction of 690 sites in 11 months.

─ Tower construction prep, antennas, lines and control equipment

WESTOWER COMMUNICATIONS, DALLAS. TXProject Manager-Clearwire, 6/2012 – 6/2014Managed multiple successful accounts over a two year period to include national RAN augments for WiMAX upgrades and national Microwave augments adding MW capacity to Clearwire’s backhaul network in order to

Continued...

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support LTE capacity. Responsibilities included oversight of OEM Order Management, resource management to include third party coordination and scheduling.

Key Achievements: Successfully managed construction of 131 RAN sites, 192 Microwave sites over an twenty month period

throughout the southeast market

MASTEC WIRELESS SERVICES, Charlotte, NCDirector of Operations, 7/2010 – 5/2012Direct team of 120 interdisciplinary staff members engaged in wireless telecommunications infrastructure build, support, and enhancement projects for the Carolinas market. Develop project schedules for civil construction and RF equipment installation; prioritize and assign resources to meet budgetary goals and construction timetables. Liaise with vendors and providers to coordinate planning and issues resolution.

Key Achievements: Successfully built 258 LTE sites, 139 UMTS 1st Carrier and 533 UMTS 2-3 carrier in 10 months

throughout the Carolinas market

NETWORKING SOLUTIONS, Elk Grove, CAOperations Director, 3/2009 – 10/2010Managed telecommunications service delivery operations to small and medium-sized business across Sacramento metropolitan. Planned and executed builds, installs, and cutovers. Developed project plans, created cost estimates, and procured capital equipment. Contracted with vendors and providers; monitored progress to guarantee on time, on budget deliverables completion. Steered Helpdesk operations ensuring full compliance with all contracted service levels.

VERIZON BUSINESS, Richardson, TXGroup PMO Manager, 5/2007 – 12/2008Steered delivery of contracted Managed Voice IP-PBX Services line across 33,000+ stations globally. Provided leadership and direction to 10 direct reports and additional matrix resources engaged in service, sales, project management, and network engineering. Managed capital and operational budgets exceeding $10M.Key Achievements:

Established operations in six Latin American companies within six months. Overcame regulatory obstacles through intensive partnering and communications with key stakeholders that had obstructed progress for two years.

ZERO CHAOS CONSULTING, Richardson, TXProgram Director, 7/2006 – 05/2007Guided project management and operations organizations through build, deployment, and commissioning of wireless voice and data infrastructure. Drove core data, voice switching, and radio access builds and commissioning aligned with organizational growth goals. Developed master schedules, prioritized and allocated capital and human resources, and personally led implementation phase. Ensured adherence to project timetables and budgets.Key Achievements:

Led on time, on budget completion of major upgrade initiative that upgraded 5000 channels, 200 access nodes, and 20 switching offices within 16 weeks.

MLC WIRELESS SERVICES, Totowa, NJOperations Director, 02/2004 – 07/2006Drove planning, build, and commissioning projects for high-growth telecommunications service provider. Developed and managed project budgets and schedules and provided operational project oversight of in-house staff, vendors, and providers. Controlled project scope across deployment, commissioning, turn-up, upgrade, and performance optimization. Key Achievements:

Managed 1700 site overlay project to successfully completion within 11 months. Led deployment of 400 site overlay for NYC metropolitan area on time and on budget.

~ Prior infrastructure build and roll-out experience as Senior Project Manager, Operations Manager, and Project Director with Nortel Networks from 1995 to 2002 ~

Education: Rancho Cordova High School Graduate 1975

TECHNICAL PROFICIENCIES

Telecom: UMTS/LTE/CDMA/GSM/GPRS Wireless voice and data systemsSoftware: MS Windows 10/8/7, MS Project, MS Office SuiteHardware: Cell Sites/Switches/Routers/VoIP

PROFESSIONAL DEVELOPMENT

Member; Project Management Institute – PMI