glbm business march 2016

Adept at selling their ideas and championing the ideas of others

LEAR

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S

Team builders

Strong sense of mission

COUR

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CT

GOAL

-ORI

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Challenge themselves by going outside

their comfort zone

Readily sacrifice today for a better tomorrow

Mentally rehearse

upcoming events

DREAM

MEET THE 2016 RUBY AWARD RECIPIENTS p. 28 TIME TO MAKE A LEAP?Take the steps to live your dream job.p. 26 FRACTIONAL EMPLOYMENTEmployees and employers benefit from flexible work options. p. 20

Do you have these 10 traits of peak performers?p. 34

THE PSYCHOLOGY OF GREAT LEADERS

Conserving the Wetlands in Our CommunitiesMore than 9,500 acres of wetlands have been conserved around the Great Lakes Bay Region in large part because of people like Dow Automotive production leader, Steve Persyn. At Michigan Operations, providing innovative solutions to society extends far beyond our manufacturing facilities. Dow employees like Steve, also lend their time and expertise to strengthening our communities.

The Human Element At Work.

®™The DOW Diamond Logo is a trademark of The Dow Chemical Company © 2014

A HigHEr CAlling

Michigan Operations: MiOps, YourCareer, OurCommunity

MCFTA.ORG | 800.523.7649 | 989.631.8250

mcfta.org 989.631.8250 800.523.7649

Holiday programming sponsored by

DISCOVER the science of engines, aerodynamics and motion.

EXPLORE the technology of auto racing through hands-on activities.

TESTyour skills in a race simulator ... do YOU have what it takes to become a professional driver?

It’s Fast, It’s Fun!

On ex h i b it n ow - May 1

This exhibition is created by Scitech Discovery Centre, Perth, Australia, and produced by Imagine Exhibitions Inc.

Exhibition sponsored by

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>Free yourselffrom knee pain.Osteoarthritis? Consider MAKOplasty®For patients considering knee replacement surgery, major concerns are recovery time and pain during recovery. As a result, many individuals live with joint pain for months or years.

With the introduction of MAKOplasty® robotic arm-assisted surgery, McLaren Bay Region is getting patients back to life with less pain and recovery time. In fact, most patients are walking unassisted within a week after surgery.

MAKO is designed especially for patients with osteoarthritis of the knee. Those who seek treatment in the early stages of the disease are more likely to be candidates for MAKO robotic arm-assisted surgery, instead of total knee replacement.

To learn more about MAKO or to find a MAKO physician, visit mclaren.org/BayMako.

800.735.6505 401 Saginaw St. | Bay City, MI www.fphorak.com

Working together to improve your bottom line.

FPH-AD.indd 1 8/12/13 8:50 AM

TERENCE F. MOORE is a leadership author and consultant. He lives in Midland with Carleen, his wife.

NANCY SAJDAK MANNINGis a historian, freelance journalist, and developmental editor whose writing appears in several Michigan magazines.

MIKE THOMPSONis a retired Saginaw News reporter. He writes about local government, politics, education, neighborhood groups, and non-profit social services.

SCOTT MERROWis a proud Saginaw native and Saginaw Valley State University graduate. He resides in West Branch with his wife and two boys.

CONTRIBUTORS

Publisher: Marisa Horak [email protected]

Editor in Chief: Mimi [email protected]

Associate Editor: Stacey [email protected]

Art Director: Chad [email protected]

BIZ Scene Coordinator: Jen O’[email protected]

Photographer: Doug [email protected]

Contributors: Beth Bryce, Eric Gilbertson, Daniel Handley, Nancy Sajdak Manning, Beth McMall, Scott Merrow, Terence F. Moore, Jen O’Deay, Melissa Russell, Mike Thompson, and Kathryn Will

Advertising Director:Tim [email protected](c) 989-397-4240(o) 989-891-1738

For information, email:

[email protected]

Great Lakes Bay Business, Volume 6, Issue 1, March 2016 (ISSN 1550-8064) is published by Great Lakes Bay Publishing, 1311 Straits Dr, Bay City, MI 48706. Periodicals postage pending at Bay City, MI. POSTMASTER: Send address changes to Great Lakes Bay Publishing, 1311 Straits Dr, Bay City, MI 48706. Copyright © 2016 Great Lakes Bay Publishing. All rights reserved. Reproduction in whole or part without permission is prohibited.

Letters must be signed and include the writer’s name and address. Please send to: Great Lakes Bay Business, 1311 Straits Dr, Bay City MI 48706, or email [email protected].

WE WANT TO HEAR FROM YOU!

4 | V1 2016

Fabiano BrothersDistributed by:

28MEET THE 2016 RUBY AWARD RECIPIENTS

CONTENTS

34THE PSYCHOLOGY OF GREAT LEADERSDo you have these 10 traits of peak performers?

6 | V1 2016

www.greatlakesbay.orgYour next business success is waiting by the Bay.

The Great Lakes Bay Regional Alliance has formally announced its support of the Saginaw River Deep Water Port Study. The Army Corp of Engineers is currently conducting a feasibility study to determine

if improvements for commercial navigation are possible in the Saginaw River. The nature of the study is to

evaluate the deepening of the shipping channel as it pertains to the economic

benefit of the Great Lakes Bay Region and the nation.

In 2013, the Saginaw County Board of Commissioners authorized an agreement with the U.S. Army Corps of Engineers to conduct a study to thoroughly examine the potential economic impact of deepening the Saginaw River to enable increased shipping, create

great efficiency, and become more cost effective, resulting

in more diverse use.

The Great Lakes Bay Region is incredibly fortunate to have direct access to the Great Lakes, the Saint Lawrence Seaway, and the Atlantic Ocean. The economic impact of the Saginaw River has yet to be fully realized. We want to collaborate with regional partners in agriculture, construction, manufacturing, and other sectors to help fully realize the potential of this unique and extraordinarily important infrastructure asset.

The Great Lakes Bay Region is uniquely positioned to transport goods via highway, rail, air, and water. Our region offers a clear competitive advantage over similar-sized communities across the country with our access to such a diverse transportation and infrastructure network. Now it’s time to fully utilize our network to have an enhanced global economic impact.

If this project is to come to fruition, we are going to need to build a broad coalition of support from throughout the Great Lakes Bay Region and beyond. This has the potential to have a transformative impact on the regional, state, and national economy.

Matt FelanPresident & CEOGreat Lakes Bay Regional Alliance

Sponsored Message

Alliance Supports Saginaw River Deep Water Port StudyA new study has the potential to have a significant impact in the Great Lakes Bay Region

41156

DEPARTMENTSCONTRIBUTORS

EDITOR’S NOTE

THE CLOSE

5255

44

46

WHO GIVESA Little Here, a Little ThereThe small things add up to build a better community.

LAUNCH

ON THE MOVE

EXPOSURE

BIZ SCENE

STARTUPSSaginaw SteelA local artisan guitar maker climbs out of the basement.

INVEST IN...Developing PersonalitiesPersonal branding boosts business.

COACHING100% ResponsibilityWhen we stop blaming others and take full accountability for the results realized by our team, we create success for ourselves and for others.

WOMEN IN BUSINESSFractional EmploymentWhen it comes to family-work balance, why do we think the only option is a whole number approach? Employers and employees can both benefit from greater flexibility.

THE LONG VIEWPrevent Organizational BurnoutFollow these steps to close the widening gap between your company’s potential performance and actual performance.

PEOPLE AND ORGANIZATIONSTime (to Think) Is of the Essence While most of us are in a perpetual flurry of activity, that doesn’t mean we’re simultaneously thinking about what we’re doing or need to do. Moments of dedicated reflection are essential for our key tasks of imagining, focusing, and planning.

CAREER MOXIEIs It Time to Make a Leap?Answer these bold questions and take the steps to live your dream job.

18

20

22

24

26

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14BIZ 101

CONTENTS

8 | V1 2016

Keep your business heading in theright direction.

Follow the latest market trends @firstmerit_mkt

Member FDIC 2411_FM16

firstmerit.com

TO L E A R N MOR E, C ON T A C T : Todd Gregory, Saginaw Community President, at 989-776-7465 or [email protected] Dave Green, Bay City Community President, at 989-894-6715 or [email protected]

Treasury Management from FirstMerit Bank When John talked to FirstMerit Bank’s Treasury Management team, his goal

was to increase his company’s working capital. Together, they came up with a

plan to help John effectively manage receivables, control payments, and improve

his company’s overall cash flow. Now John has all the tools he needs to keep his

business moving in the right direction — forward.

Kristina ArburyAnnette & Andy Clapp

Deidre Crean & John McKellveyJeanne Dodd

Dogs Ernie & BaileyEastman Animal Clinic

Betty ForcadeSharon GrzegorczykJade & Teddy Hahn

Rudi HahnEliza Harrington

Lynn HeilLainee Hilts

Ieuter Insurance Group Amy Jones

Jane & Ron LacherAngela Lijewski

M-20 Animal Hospital Kendra Marshall

Kelly & Allen NelsonKim & Art Noey

Janet & Robert RemerSharon Remer

Nicole Rickard & FamilySherry Rogers

Charlotte RudellPhyllis Sabin

In Memory of MontyCorey Schwartz

Sandra SmithStephanie Smith

Kristen & Sean Squires In Memory of Monty

Daniel White, DVMLouise J. White

Tracey WilliamsDeb Witt

In Memory of Ben

Yeo & Yeo, CPAsPenny & Davis Yost

Sally YoungMike & Lori Zimmerman

Thank you for being an ambassador for animal rescue by lending your voice to their story. These contributions are already being put to use saving lives and helping animals in need in the Great Lakes Bay Region.

™

www.glbas.org/101petpals

PET PALSSpecial Thanks to Our 2015 Donors

101PetPals-GLBMAd V5.indd 1 1/15/16 9:49 AM

EDITOR’S NOTE

t’s not enough to see where the finish line is. You have to start your engines—and go!Meriwether Lewis and William Clark may have expertly plotted their intended route

to explore the lands included in the Louisiana Purchase, but all their map-making and navigating would have been for naught had they not taken ahold of a canoe paddle and

started making strokes in the waters of the Missouri River. Rosa Parks probably gave a lot of thought to what it would mean to be an activist when she

joined the Montgomery chapter of the NAACP in 1943, but it wasn’t until the day she refused to surrender her bus seat that she became a leader of the Civil Rights Movement.

President John F. Kennedy’s goal of “landing a man on the Moon and returning him safely to Earth” would have been nothing more than a chilling and motivating line in a speech if he hadn’t announced his full presidential support to do so and encouraged Congress to appropriate the necessary funds. Only then could Neil Armstrong climb out of Apollo 11 and kick up some lunar dust.

In “The Psychology of Great Leaders” (page 34), leadership author and consultant Terence F. Moore names the 10 traits common to peak-performing leaders, traits that are not inherent to the individual (after all, leaders are not born; they are self-made) but those that an individual can learn and then practice repeatedly to become proficient. He shares with us that leading is the summation of having and articulating the goal to lead, working at it, and making things happen. And, spoiler alert, it’s what comes after the “and” in the preceding sentence that is most important.

So, it seems, a visionary sees, an adventurer does, and the leader sees and does.

Mimi BellEditor in [email protected]

ISome People Make Things Happen. Some Watch Things Happen. Others Wonder What Happened.

V1 2016 | 11

While the comprehensive nature of his studies attracted national attention — media outlets as far east as Washington, D.C. and as far west as San Francisco spotlighted his work — Miller was most proud of the way his work helped local leaders better understand ways to bolster their community. “The contributions of our work at SVSU supporting our regional partners is not just our responsibility — it is leadership,” said Miller. “It is my privilege to support the Great Lakes Bay Region.”

Saginaw Valley State University’s Andrew Miller is leading research aimed at improving the region’s safety and preserving its beauty through deep data mining research, some thorough geospatial analyses and an inquisitive determination. At the request of community leaders, the assistant professor of geography and a team of undergraduate student researchers analyzed historical data that detailed telling trends — both in Saginaw crime “hot spots” as well as its blighted neighborhoods.

SVSU congratulates RUBY Award winner Andrew Miller, who represents SVSU’s focus on student success and the best opportunities for learning — inside and outside the classroom.

2006Brooks Byam

Professor of Mechanical Engineering

2008Jennifer Pahl

Director of Undergraduate Admissions

Robert TuttleProfessor of Mechanical Engineering

2013Brian Thomas Associate Professor of SociologyCale Wassermann Head Men’s Soccer Coach 2014Anthony Crachiola Associate Professor of MathematicsStephanie Brouet Associate Professor of Chemistry

2011Andrew Chubb

Interim Dean of the College of Science, Engineering & Technology

Christopher Surfield Associate Professor of Economics 2012Jules Gehrke Associate Professor of HistoryMichael Major Director of Career Services

2009J. J. Boehm

Director of Media & Community Relations

2010David Karpovich

H. H. Dow Endowed Chair of Chemistry

Joshua Ode Associate Professor of Kinesiology

PAST RUBY AWARD RECIPIENTS FROM SVSU

svsu.edu/discover

How do you get a Mule out of the basement? According to Matt Eich, founder of Mule Resophonic Guitars, it simply requires “relentless forward stumbling.” Of course, it’s

hard to successfully stumble up stairs, yet over the course of three years, that’s just what Eich did. What he stumbled into is a 1,600-square-foot second-story studio in the old Central Warehouse building on North Michigan Avenue in Saginaw. It’s there that Eich—along with his brother, Phil Eich, his father, John Eich, and his longtime friend, Adam Smith—handcrafts steel body resonating guitars.

Though Eich’s journey of taking his business from the basement to a working studio was a three-year trek, the journey’s prologue spans a decade. Upon graduating from Saginaw’s Michigan Lutheran Seminary in 2003, Eich attended the Roberto-Venn School in Phoenix to learn how to make guitars. Why guitars? It’s nothing as romantic as a boy fulfilling his lifelong dream. Eich simply asked himself, “What do I like to do that would take the least amount of school possible?” Having built an electric guitar

while in high school, he thought this was a craft he could pursue.

After graduating from Roberto-Venn in 2004, Eich attended Martin Luther College in New Ulm, Minnesota, but quickly realized that traditional schooling wasn’t for him. He dropped out after a semester and attempted to start a guitar-making business in a rented garage, dividing his living quarters and shop with a curtain. This, however, wasn’t sustainable, so in 2005 Eich took a position with Huss & Dalton Guitars in Staunton, Virginia. It was there that Eich coupled his schooling with practical experience to become the artisan he is today. Unfortunately, his craft was put on hold when Eich moved to Chicago in 2007 to help out family. Following five years of working factory jobs, Eich was laid off, so he moved to Bay City in 2012 and founded Mule in his brother Phil’s garage.

Eich crafted four guitars during that first year as the waitlist for orders grew. This prompted him to rent a home in Saginaw where he crafted approximately 30 units per year from his basement in 2013 and 2014, selling guitars to well-known musicians such as Dan Auerbach of the Black Keys

and Ben Harper. All the while, Eich continuously experimented with the production process. Because he is the only artisan in the United States who handcrafts steel body resonating guitars, there was no business model to follow, so he made it up as he went along. “I just kept going, kept making the best decisions that I could at the time and wasn’t afraid to fail because each failure taught me something. Through relentless forward stumbling, I accumulated a body of knowledge about how to streamline production and run the business,” says Eich. Now, after moving to the new studio last November, Eich is positioned to produce about 100 guitars per year.

Eich believes that each guitar he crafts comes with a story, part of which is an inscribed label containing the unit number and owner’s name. “They’re the person who paid me to build this guitar, so they’re forever part of it,” says Eich. Just know that if you visit the studio to pick up your handcrafted Mule, you won’t get out without drawing a commemorative “mule” on the shop’s wall. You’ve been warned.

For more information on Mule Resophonic Guitars, visit www.muleresophonic.com, or call 989-760-1037. •

101 STARTUPSBIZ 101

by Scott Merrowphotos by Doug Julian

A local artisan guitar maker climbs out of the basement

SAGINAW STEEL

14 | V1 2016

Matt Eich begins the final touches of the guitar-making process

Phil Eich, Matt Eich, and Adam Smith show off three unique finished products

Helping Our Region Reach the Next Level

We become a trusted building partner

for each of our clients. Because when

we meet their needs, it keeps the

Great Lakes Bay Region on the rise.

T R C c o m p a n y . c o m9 8 9 . 6 3 1 . 9 7 2 6 | M i d l a n d , M i c h i g a n

More Than Construction

DESIGN/BUILD

GENERAL/MECHANICAL CONTRACTING

CONSTRUCTION MANAGEMENT

16 | V1 2016

by Kathryn Will

Personal branding boosts business.

INVEST IN...BIZ 101

E mployees are people—unique individuals with unique personalities and skill sets—not faceless parts of a larger corporate machine. A business’ name and services may be the reason

customers walk through the door the first time, but people are the reason they keep coming back.

But how can multiple personal brands be encouraged to flourish under the guise of a single mission statement?

The key is building a team of people who have personal brands that support the company mission and the mission of the company’s clients.

“You are only legitimate if you can turn your skill set into real business results. By becoming an expert, serving the right clients and over-delivering

on your value, your clients can achieve success,” says Dan Schawbel, personal branding expert and The New York Times and The Wall Street Journal best-selling author of Promote Yourself. “When they (your employees) do achieve success, you can capture their success in the form of a case study with hard metrics.”

Companies can only benefit when employees are enthusiastic about positioning themselves as the expert or go-to on a certain subject. This means companies should invest in professional development and allow for employee individuality in the form of contributing to publications, speaking engagements, or personalized social media outreach. These efforts can help to build and reinforce strong personal brands. Social media and online personal branding efforts are particularly important these days as most people—estimates as high as 94 percent according to

a study from the Acquity Group—do online research before buying goods or services.

If customers, both existing and potential, think of employees as the thought leaders in certain areas, chances are good that those customers will want to do business with the employees and the companies for which they work.

“Personal branding is becoming increasingly important because modern audiences tend to trust people more than corporations,” says Jayson DeMers, founder and CEO of AudienceBloom, a Seattle-based content marketing and social media agency.

A corporation can be seen as one of those faceless entities that wants nothing more than to make money, while people, even if they work at that faceless corporation, are often seen as more genuine and helpful in their efforts. •

DEVELOPING PERSONALITIES

COACHINGBIZ 101

by Daniel Handley, regional president & CEO, Dale Carnegie Training®

Is there something in your life that is not going as well as it should? Perhaps it is a project at work. Your finances. A close relationship. If you are like most people, you probably are willing to take some of the responsibility for things going awry,

but you want others to take their fair share. After all, how many times have you heard the old saying, “This is a 50-50 relationship”?

Probably many times, but the fact of the matter is this: 50-50 relationships result in failure.

Think about it. Have you ever accomplished anything worthwhile that required only 50 percent of your energy?

That’s why we sometimes also hear, “This is a 100-100 relationship.” But 100-100 relationships are nothing more than sophisticated 50-50 relationships. They, too, result in failure, usually with one of the parties saying, “I gave my 100 percent, but they just didn’t give theirs.”

The truth is that when we view our lives through the perspective that we are all 100-percent responsible for our own success and that everyone else is 0-percent responsible, we begin to see dramatic results. Wait a minute. What about the person who, to use a familiar metaphor, simply drops the ball? Can I be responsible for another person’s errors or incompetence?

Perhaps not, but think of the concept of 100-percent responsibility as a pair of glasses, a way of looking at the world. Perhaps the quarterback is not responsible for the receiver dropping the ball, but if he decides he is 100-percent responsible

for the success of the team, his actions change. He stops blaming others. He discovers creative solutions. His options expand. He begins to take control of the situation rather than letting the situation control him.

No, we cannot control everything that happens to us or around us, but most of us have much more control over the world around us than we ever imagined. And it is only when we begin to take 100-percent responsibility for the results we want to create that we begin to understand fully the power within us to create success for ourselves and others.

How can you and I take 100-percent responsibility for the success of the Great Lakes Bay Region?

For more ideas on improving leadership, communication, teamwork, sales, employee engagement, and organizational performance, visit www.dalecarnegie.com, or contact Dan Handley at [email protected], or call 989-799-7760 or 1-800-518-3253.•

COACHINGBIZ 101

100% RESPONSIBILITYWhen we stop blaming others and take full accountability for the results realized by our team, we create success for ourselves and for others.

18 | V1 2016

wildfire…for commercial lending

for second chancesmore square feet

Other commercial projects funded by Wildfire Credit Union:

Your savings federally insured to at least $250,000and backed by the full faith and credit of the United States Government

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For many men and women, a successful stint at Saginaw’s Tri-Cap Community Corrections Program is all that stands between them and prison. The facility provides non-violent offenders with an opportunity to “get it right” — once and for all — while receiving support, counseling, training and oversight.

When Tri-Cap decided to add a 25,000-square-foot addition to nearly double its capacity, the organization was looking for a commercial lender to “get it right” as well.

Executive Director Gary Davis offered five financial institutions the opportunity to provide commercial financing proposals.

He selected Wildfire Credit Union.

“Deb VanDeventer was the first to respond with a quote, and she and the business services team have been hands-on ever since, even attending our groundbreaking,” Davis says.

In addition to great rates, Wildfire offered Davis no penalty for early pay off – something he was specifically interested in receiving.

“All in all, Wildfire was genuinely excited to work with us,” he explains. “They deliver great customer service and the whole process has been seamless.”

With its new addition, Tri-Cap will nearly double its staff of 30 to between 50 and 55 employees. Construction is expanding the facility’s kitchen and dining areas, while adding classrooms, dormitories, bathrooms, recreation areas, and security cameras.

“It’s been a huge undertaking,” Davis says. “But with Wildfire, the last thing I have to worry about is the financing.”

If you’d like to speak to the commercial lending professionals at Wildfire Credit Union, call, click or come by any branch in Saginaw, Midland or Bay City.

A few other commercial projects funded by Wildfire Credit Union

WF_TriCap_GLBbiz.indd 1 4/11/14 12:23 PM

FRACTIONAL EMPLOYMENT When it comes to family-work balance, why do we think the only option is a whole number approach? Employers and employees can both benefit from greater flexibility.

WOMEN IN BUSINESSBIZ 101

9-to-5 gig, but that didn’t mean their skills and expertise wouldn’t be valued by companies that could bend a little. The article’s author reports that The Second Shift is successfully matching moms to challenging business opportunities, whether part time, project based, or other.

More and more, companies are searching for ways to save dollars—by experimenting with reduced hours or asking employees to move laterally. This model, a shift from the corporate ladder to the career-path route, was espoused by Cathy Benko, vice chairman and managing partner of the accounting giant, Deloitte. She called her model the lattice. At Deloitte, each employee’s lattice is nailed together during twice-a-year evaluations focused not just on career targets but also on larger life goals. The company’s data from 2008 suggest that about 10 percent of employees choose to “dial up” or “dial down” at any given time.

If a company embraces such a program, it does more than keep talented women in the workforce. It benefits the expertise and diversity of its workforce: millennials who demand better work-life balance, young parents—men and women—who need time to share child-care duties, and Baby Boomers who look to ease toward retirement.

Fractionality’s time has come. •

they don’t need to sweat the conundrum of making that discomforting either/or choice. Yet this presumption might get challenged more and more, since Facebook’s Mark Zuckerberg announced his paternity leave at the end of last year.

But why does a business woman or a business man in this day and age need to make a choice between family and work? Aren’t there acceptable gradations on the scale of family-work balance that are fully acceptable at certain times in our lives?

You bet there are—plenty of them—with many testimonials to support the concept. It’s just that American workers have been traditionally scared to talk about how see-sawing, sometimes more career, sometimes more family, functions perfectly well at different points in an individual’s life.

In a recent article in The New York Times, “Helping Moms Lean In, but Not Too Far,” Katherine Rosman writes about The Second Shift, a small enterprise run by two moms. The two founders were perplexed that so many capable, educated, and experienced business women who were temporarily out of the workforce for family reasons (because they were given the impression they couldn’t keep their toes in both the work life and home life waters) were yearning for some flexibility in order to get back into the game. Sure, they may not be able to swing the traditional

“You can’t have both.” “You’re either in, or you’re out.” “Are you going to let mommyhood derail your career?” Business

women who are considering starting a family or who have a family have heard those words—and plenty like them—before.

It’s also often been presumed that business men with families will make the “right” decision (which reads: Your place is climbing the career ladder, not staying home changing diapers), and so

by Beth McMall, vice president, client advisor and site team lead, First Merit PrivateBank, and advocate for women at work, financially, and in their lives

20 | V1 2016

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START-UPTO EXPANSIONWITH YOU, EVERY STEP.

Since 1917, Chemical Bank has helped businesses thrive in the Great Lakes Bay

Region. With abundant financing options and a full range of business banking

products, our financial experts have everything you need to help your business

succeed. To find the Chemical Bank nearest you, visit ChemicalBankMI.com

Systems are like babies—once you get one, you have it. They do not go away.

On the contrary. They display a most remarkable persistence. They grow. They encroach. ~ From “Systematics” by John Gall

How can organizations prevent or reduce organizational burnout? In the October 1965 issue of Harper’s Magazine, John Gardner wrote a treatise about this subject: “How to Prevent Organizational

Dry Rot.” He stated that most organizations have a structure designed to solve problems that no longer exist. Some would argue that many organizations were never organized to do what they need to do.

In the book Organizational Burnout: Strategies for Prevention and Change, which I co-authored, we define organizational burnout as the widening of the gap between an organization’s actual performance and its potential performance.

In other words, if that gap is widening over time, the organization is “burning out.”

Here are some steps that organizations should take to reduce the possibility the gap between their potential performance and actual performance does not widen over time.

Organizations must……have ambitious, realistic goals and

objectives. Many organizations practice management by objectives with various levels of sophistication, but few successful organizations are without some process for goal-setting, measurement, and periodic reevaluation. To be effective, goals must cause the entire organization to “reach” in order to attain them.

…have built-in provisions for self-criticism. To accomplish this, good two-way communication is needed. Positive upward communication necessitates that the organization provide a healthy and non-threatening environment for its employees. Employees should not be deterred in any way from offering constructive criticism. To do otherwise only fosters conformance instead of performance and compliance instead of commitment.

…involve employees in decision-making at every level. Successful organizations have learned that to attain maximum efficiency, employees must be involved in the decision-making process at all job levels. This requires the use of teams—and good listening skills on the part of management. Some organizations do not receive or implement a single suggestion from their lower-ranking employees in a week, month, or even a year.

THE LONG VIEWBIZ 101

PREVENT ORGANIZATIONAL BURNOUTFollow these steps to close the widening gap between your company’s potential performance and actual performance.

by Terence F. Moore

…have fluidity and constantly re-exam internal structures. Not only should the structure of the organization be changed from time-to-time, but the duties and assignments of various managers at all levels must be changed as well.

…help employees to understand that it makes a difference whether they do well or do poorly. In other words, employees must not only believe that they contribute to the organization; they must be recognized if they do well or corrected/counseled if they do poorly. A progressive system of financial rewards in the form of bonuses is one helpful way of recognizing employees at all levels. Organizations are frequently criticized by their own employees for being too lenient with poor performers.

If you are the CEO of an organization, you have a duty to recognize and reduce the possibility of organizational burnout. If you are in another management position within an organization that is “burning,” you have an obligation to share your concerns constructively with your superiors and begin countering the problems that may exist. If that fails, move to an organization where the management listens to its employees.

The bottom line is that there is no magic in systems. There is magic when people work together productively.

To comment on this article or share your own observations, or to schedule a presentation, contact Terence Moore at 989-430-2335 or [email protected].•

22 | V1 2016

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NATIONWIDE SERVICES!

Making a lasting difference

What does it take to make a lasting difference? Belief. Investment. And the hard work of bright, passionate people. That is the essence of Dow Corning’s 70-plus-year commitment to community … and one of our company’s greatest legacies.

We congratulate Tami Heilman-Adam, application engineering and technical service manager for Dow Corning’s beauty and healthcare markets, on being a RUBY Award winner! Thank you for all you do to make a difference in our community.

Dow Corning is a registered trademark of Dow Corning Corporation. We help you invent the future is a trademark of Dow Corning Corporation. ©2016 Dow Corning Corporation. All rights reserved. AV23033.

14561M_8-GLBM Congrats Ad_final.indd 1 1/18/16 4:36 PM

“Be quick—but don’t hurry.” ~ John Wooden, legendary basketball coach

We’ve been bombarded with advice—largely unsolicited and unwelcome—most of our lives. There were parental pleadings

for caution and abstinence; elder sages offering irrelevant lessons from their bitter experiences; constant correctives from spouses; inspirational admonitions from teachers and graduation speakers; hopelessly detailed instructions from micromanaging bosses; and so on. Much fell on

deaf ears—we prefer our own self-discovered truths to the counsel of others.

But occasionally something actually sticks—not necessarily at the time, but at some ripe moment an idea returns and a fog lifts and we have one of those “now I get it” revelations.

Once, long ago and at a tender age, I was especially swollen with unearned self-esteem after having been appointed to a lofty position of rank and privilege. At the time, this seemed a well-deserved recognition of my prodigious talent and precocious competence; in fact, it was a premature promotion that nearly backfired on my employer. But at the moment of my anointment, a senior colleague—someone I considered fossilized at the time—asked this pointed and poignant question: “When do you take the time to think?” (His name, by the way, was Richard Bjork, and I think he was about age 50 at the time.)

“I’m always thinking,” I glibly replied, flashing thinly disguised indignation at the question and questioner. “I’m on the job 24/7, 365.”

“But when do you stop and take the time to really think?” he insisted.

I initially took this as his lame excuse for supporting time-squandered daydreaming or stealing an afternoon nap. But he went on, addressing the disruptions that likely occur while we’re trying to think: Joe comes and asks for this or that; Mary thinks something is a good or a bad idea; an important meeting mires in desultory discussion and ends with frustration and impatient

PEOPLE AND ORGANIZATIONSBIZ 101

TIME (TO THINK) IS OF THE ESSENCEWhile most of us are in a perpetual flurry of activity, that doesn’t mean we’re simultaneously thinking about what we’re doing or need to do. Moments of dedicated reflection are essential for our key tasks of imagining, focusing, and planning.

by Eric Gilbertson

decisions. Unless one takes the time to pause and think—to imagine, focus, plan—everything we do is merely reacting to people and pieces of paper. And we never get around to creating our own agenda, setting our own goals, planning our own strategies.

Where do we want to go and how to persuade others to support? What is someone likely to want or do, and can that somehow fit into our overall strategy? What really needs to be accomplished in an upcoming meeting and how do we move the discussion to that conclusion? Are we making mistakes or missing opportunities—or threats? And how might some vexatious personal or professional conflict end—not just how do we strike the next blow with a clever rejoinder, but how will the matter eventually be resolved?

These are questions grown-ups ask—and they take and deserve time and thought. Preparation is the difference between professionalism and amateurism. It’s also the difference between maturity and callowness, between effective leadership and frenetic foundering. And preparation takes time.

Time to think is worth setting aside and important to budget. It may be the most important time you spend.

Think about it.

Eric Gilbertson teaches organizational leadership and constitutional law at Saginaw Valley State University. To comment on this article, contact him at [email protected].•

24 | V1 2016

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CAREER MOXIEBIZ 101

Nobel Prize-winning surgeon and biologist Alexis Carrel once said, “Life leaps like a geyser for those who drill through the rock of inertia.”

Does this sound like your current job? You aren’t exactly happy, but you aren’t unhappy enough to do anything about it. Studies show that approximately 70 percent of people agree.

Standing in between misery and bliss is officially called “being in a rut.” While it may be comfortable, it can also be painful. Sadly, most people are okay knowing tomorrow is going to be just another “meh” day because at least they know what to expect. But do you really want a lifetime of utter boredom?

You might be stuck in a rut without even realizing it. Here are five powerful questions to help you understand if it’s time for you to make a leap.

1. Does this job allow me to work with “my tribe”—people who I respect, who share my values, and who agree on what matters—or do I have to put on a mask to get through the day?

2. Does this job provide opportunities for growth that stretch and challenge me, or am I just aimlessly circling around on autopilot with an empty tank of gas?

3. Does this job, because of my responsibilities, set me up to launch into future positions that advance my career?

4. Does this job compensate me fairly for my education, talents, skills, and the value I bring to the organization?

5. Does this job, through the daily tasks that I actually do, fill my heart and feed my soul in meaningful ways?

While answers to these questions have a different level of importance for each of us, the answer to No. 5 is a must. Your work must matter to you on a deep level that gives purpose to your life. If you aren’t feeling the love, you must be relentless. Investigate careers, ask yourself hard questions, and take risks. If you aren’t stretching, then you aren’t growing. If you aren’t growing, then ultimately you are dying inside. I vote for stretching and growing. How about you?

Beth Bryce is a career strategist and transformation coach. To comment on this article or to share your own observations, contact Beth Bryce by email at [email protected].•

IS IT TIME TO MAKE A LEAP?Answer these bold questions and take the steps to live your dream job.

26 | V1 2016

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FEATURE

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R U B YThis year’s RUBY (Recognizing the Upward, Bright, and Young) Awards recognize 10 Great Lakes Bay Region men and women younger than 40 for their outstanding professional accomplishments. The RUBY Awards are sponsored by 1st State Bank, WNEM TV-5, and Great Lakes Bay Business magazine.

V1 2016 | 29

FEATURE

Title: Coordinator of Veteran Services, Delta College, University Center, and Chief Legal Petty Officer, United States Navy Reserve JAG Corps

Proudest professional moments: Hearing veterans thank me for helping to make their transition to college a positive experience and for encouraging them to reach their academic goals. Militarily, my promotion to chief petty officer, which has allowed me to positively impact more sailors.

Why I get up each morning: My husband who believes that I am unstoppable, and my fellow veterans who continue to better themselves by pursuing education.

Main changes I influenced: Bringing veterans issues and concerns to the forefront at Delta College. Some of my recommendations were implemented and contributed to Delta being recognized by the Michigan Veterans Affairs Agency as a gold level Veteran-Friendly School in 2015.

Title: Co-owner, Sandlot Sports, Bay City

Proudest professional moments: The opening of our first location on June 28, 2008, and then in February 2015, when we were able to move into our 18,000-square-foot production facility, which more than doubled our production capacity.

Why I get up each morning: Co-owning my own business and working daily to create a strong business for future generations. Also, I draw motivation from my parents, who I watched grow professionally, from humble beginnings, with hard work and determination. Their drive showed me that I could create my own dreams and goals.

Main change I influenced: Continual improvements in procedures and technology within our embroidery and screen printing processes. We have evolved from very elementary beginnings to now being considered a leader within the state.

Title: Beauty Care and Healthcare Application Engineering & Technical Service Manager, Dow Corning Corporation, Midland

Proudest professional moment: Partnering with one of the world’s largest consumer goods companies to successfully deliver the first global hair care product launch of its kind for a billion dollar brand.

Why I get up each morning: My husband and kids are my joy and motivation. They are followed by my team as I support them in their work with health care and beauty care companies to improve the quality and longevity of people’s lives around the world.

Main changes I influenced: Working with the key leaders in the markets and functions to shift from regional and functional separation to a global, cross-functional team structure and maximizing our capacity, speed, and collaboration for developing life-enhancing global products.

Title: Chief Physicist and Radiation Safety Officer, MidMichigan Health, Midland

Proudest professional moments: In 2008, when our radiation oncology team created our stereotactic ablative radiotherapy program at MidMichigan Health. That fall we treated our first patient, bringing a new technique to fight cancer in our community. Working with our strong, courageous team makes me proud every day.

Why I get up each morning: My incredible wife, amazing family, and strong faith. Each new day brings new challenges and opportunities. I believe that each challenge and obstacle prepares us for the next opportunity.

Main change I influenced: Providing our team with the clinical knowledge and confidence to continually evolve our therapeutic techniques, such as creating a radiosurgery treatment plan for an inoperable lung tumor, to deliver the highest level of radiation therapy quality to our community.

Title: Director of Product Sustainability Consulting, The Dow Chemical Company, Midland

Proudest professional moments: Publication of Applications of Toxicogenomics in Safety Evaluation and Risk Assessment (2011). Researching and compiling this book’s content expanded my knowledge and perspectives, which continue to shape my contributions to Dow and the broader toxicology community.

Why I get up each morning: To enjoy my family. Also, for the intellectual stimulation that comes from working with a great team of toxicologists and applying the best science to ensure Dow’s products are safe for humans and the environment.

Main change I influenced: Within Dow, working as part of a team to establish predictive toxicology capabilities that strive to use modern approaches to advance the science and practice of safety assessment while supporting the development of more sustainable products.

Bethany Alford

Ryan Dost

Tami Heilman-Adam

Victor Hosfeld

Darrell Boverhof, PhD

30 | V1 2016

Title: Critical Care Clinical Pharmacy Specialist, St. Mary’s of Michigan, Saginaw

Proudest professional moment: Receiving the Advanced Pharmacy Practice Experience Preceptor of the Year award by Ferris State University College of Pharmacy after only two years of being a preceptor. I was even more honored because the award was selected based on routine student evaluations, not as part of a formal nomination.

Why I get up each morning: I enjoy taking on a challenge, especially working in a hospital where its mission includes serving the poor and vulnerable in the community.

Main change I influenced: Bringing a specialized critical care pharmacy practice to the region has allowed for additional educational opportunities for pharmacy students, pharmacists, and other health care professionals and has helped expand the direct clinical role of pharmacy within the hospital.

Title: Public Relations Manager, MidMichigan Health, Midland

Proudest professional moments: Some of my greatest professional achievements have been unplanned in the form of crisis communications. Whether it is a global concern such as Ebola, or a local incident such as flooding on our Medical Center campus, quick, correct, and concise communication with timeliness and sensitivity is critical.

Why I get up each morning: The support I receive from my husband and children, as well as my faith, friends, family, and coworkers. They challenge me to be the best version of myself every day.

Main changes I influenced: They say laughter is the best medicine. I believe this to be true and enjoy bringing smiles to others by offering a quick wit, remaining positive, and helping them see the glass as half full in any situation.

Title: Vice President of Economic Development, Bay Future, Inc., Bay City

Proudest professional moments: Every project is a great professional accomplishment due to the energy each one requires and the great benefit each produces for our community. Bay Future to date has helped secure more than $1 billion in investment in Bay County. That is a proud accomplishment.

Why I get up each morning: My passion for this community. I have had the fortunate opportunity to learn here, grow here, and succeed here. I want future generations to have those same types of experiences and opportunities.

Main changes I influenced: Growing Bay Future’s cash position during my interim presidency, building stronger relationships with our partners and investors, and securing projects and investments totaling more than $350 million in our community.

Title: Assistant Professor of Geography, Saginaw Valley State University, University Center

Proudest professional moments: The May 2015 presentation of a blight reduction study at the Reinventing Saginaw Symposium. This culmination of two years’ worth of crime-mapping research (in collaboration with the Saginaw County Crime Prevention Council, the SVSU Department of Criminal Justice, and five special students) positively affected the general public’s perception of Saginaw.

Why I get up each morning: To share my passion for understanding human-environment interactions with my students through class time, field work, and application of geospatial technology.

Main changes I influenced: In my time at SVSU, we have developed and earned a Bachelor of Arts program in geography, a GIS certificate program, and increased visibility and understanding of geographic study in the Great Lakes Bay Region and SVSU community.

Title: Global Engineering Manager, Nexteer Automotive, Saginaw

Proudest professional moment: When I was chosen as the Saginaw engineering team member to manage a strategic launch with a major customer. After the year-long assignment was complete, Nexteer was awarded by that customer for scoring their best-ever steering launch.

Why I get up each morning: Our technologies in crash energy management and crash avoidance help save motorists’ lives. Seeing our products being integrated into millions of common vehicles worldwide is very satisfying. I take great pride in the solutions that my team delivers.

Main changes I influenced: I’ve refined a global standardization of designs across our engineering organization that has improved Nexteer’s communication and efficiency of designs. It’s a shift that allows our designs to be consistently implemented across the world in our manufacturing facilities.

Jennifer Jarvis, PharmD, BCPS

Millie Jezior

Trevor Keyes

Andrew Miller, PhD

Niklaus von Matt

V1 2016 | 31

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FEATURE

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BY TERENCE F. MOORE

DO YOU HAVE THESE 10 TRAITS OF PEAK PERFORMERS?

34 | V1 2016

Peak performers are not born; they are made—self-made.Almost anyone can be a peak performer with discipline

and practice. Different people have different skills and different abilities. But what’s important is doing the best you can with your talent and resources.

Most peak performers have some readily observable traits. Here they are.

Peak performers have a strong sense of mission. Whether they are an executive, a teacher, or a preacher, peak performers have a strong sense of what they are about. Having a purpose and passion about what you are doing gives you the drive and perseverance to overcome almost any obstacle. As the Rev. Rick Warren (the best-selling author of The Purpose Driven Life) says, “You can focus on your purpose or you can focus on your problems, but you cannot do both.”

Peak performers are learners. The late Warren Bennis, who wrote dozens of articles and books about leadership, including Leaders: The Strategies for Taking Charge, stated that the No. 1 trait leaders have is that they are “learners”—and lifelong learners at that. They might not always be enrolled in some type of formal seminar or degree-granting program, but they use their organizations as a learning environment and most have their own informal agenda for broadening their knowledge base.

Peak performers readily sacrifice today for a better tomorrow. To do otherwise often results in their tomorrows being like today. They have learned to give up the distractions and time-robbers that cause us to lose our concentration on important issues. They have learned to say “no.” Too many people have difficulty doing that and, therefore, don’t focus on their goals—if they even have goals.

As a general rule of thumb, those who are employed segregate their available daily hours into eight hours of work, eight hours of sleep, and eight hours of free time. Peak performers often invest a major portion of their so-called free time to improve themselves. They don’t just pass the time or spend their time. Some people believe their free time should be used as leisure time, and that’s all right—as long as they are satisfied to work for people who invest some of their free time in improving themselves.

Peak performers mentally rehearse upcoming events. They rehearse the upcoming week at the beginning of the week and rehearse each day at the beginning of that day. Perhaps nowhere is mental rehearsal more evident than in the way peak performers prepare for and perform at meetings. They perform the way some play the game of chess. They mentally rehearse what they are going to say and anticipate the responses of others.

Peak performers are team builders. They know their success is linked to the success of those who report to them as well as how others cooperate with them. Consequently, they are masters of showing appreciation, recognizing team members, and empowering others.

Peak performers course correct. In both their professional and personal lives, peak performers understand that success necessitates learning from their mistakes.

Author Charles A. Garfield says there are three major skills required for course correction: mental agility, concentration, and learning from mistakes. He believes that mental agility is being able to recognize the point of view of others. Peak performers even probe others for clarification to assure that what they are hearing is correct.

Concentration requires stamina and what some call hardiness. It is a truism that losing managers and losing

“Searching for the peak performer within yourself has one basic meaning: You recognize yourself as a person who was not born as a peak performer, but as a learner. With the capacity to grow, change, and reach for the highest possibilities of human nature. You regard yourself as a person in process. Not perfect, but a person who keeps asking: What more can I be? What else can I achieve that will benefit me, my family, and my organization?” ~ Charles A. Garfield, PhD, Peak Performers: The New Heroes of American Business

You can focus on your purpose

or you can focus on your problems, but you cannot do

both. ~THE REV. RICK WARREN”“

V1 2016 | 35

FEATURE

Peak performers are goal-oriented. They have weekly goals and longer-term goals. To them, goals are dreams with deadlines.

In 1973, the recent graduates of Yale University were asked if they had goals and if they had written goals. Eighty-four percent said they did not have goals but felt their future was bright. Thirteen percent said they had goals but had not written them down. Only 3 percent said they had written goals. Twenty years later, in 1993, those same graduates who had participated in the original study were again interviewed. Those who said that they had goals but had not written them down were doing twice as well as those who said they did not have definite goals. But the 3 percent who said they had written goals were doing 10 times as well financially as those

organizations either fail to concentrate, concentrate on the wrong things, or concentrate on the right things with inferior resources.

Mistakes are inevitable and can be an invaluable learning experience. Listening to seasoned executives can often save junior executives from making mistakes their seniors have seen or experienced. This is as true in business as it is in combat.

Peak performers are adept at selling their ideas and championing the ideas of others. Great ideas are of little consequence if you cannot sell them to others. Equally important is the need to be supportive of the initiatives and efforts of others. The more supportive you are of others, the greater the likelihood they will be supportive of you.

Peak performers know

written goals are a

POWERFUL TOOL.

36 | V1 2016

humility. Nonetheless, there should be little doubt that humility is often a positive trait of great executives.

In Good to Great, Jim Collins and his team studied 1,435 companies and judged them against a set of rigid criteria. Only 11 companies made the cut and were considered great. When they looked at the CEOs of those 11 companies, they were surprised to learn that all 11 had the same two traits that made them and their companies great: a strong will and great humility.

Ask yourself if the peak performers you most admire have a sense of humility.

A quality that isn’t usually included in literature about peak performers is humility. The Rev. Rick Warren emphasizes that “humility is not thinking less of yourself—it is thinking more of others.”

In a serious debate about peak performance and whether or not humility is a key characteristic, the conclusion would probably be that it isn’t essential. Clearly, there are a number of peak performers who did not or do not have a sense of humility. Steve Jobs, founder of Apple, and General Douglas MacArthur are examples of peak performers who were not known for their

BY TERENCE F. MOORE

GREAT LEADERS OFTEN HAVE A GREAT SENSE OF HUMILITY

THE ADDED PLUS

Peak performers focus on improving themselves and how good

they can become rather

than on how unfortunate they are in their present

situation.

who said they did not have goals. Peak performers know written goals are a powerful tool.

Peak performers dream. Their dreams keep them awake, while their counterparts hide in sleep. Peak performers focus on what can be and not on what is, could have been, or should have been. They focus on improving themselves and how good they can become rather than on how unfortunate they are in their present situation.

Peak performers challenge themselves by going outside their comfort zone. Complacency is a disease, and peak performers attempt to overcome the self-doubt we all have from time to time by taking action. If you aren’t doing something that somewhat scares you and makes you a little “jelly-legged,” you may not be doing all you should to advance and grow.

One final piece of advice toward transforming yourself into a peak performer comes as a reminder that the “goodies” in life do not come to those who simply labor. They come to those who labor and make things happen—good things for yourself, for your family, and for your organization. •

V1 2016 | 37

of legal services in the region. The firm offers clients the highest quality and trustworthy legal counsel and representation in a broad array of practice areas. Sharing knowledge and expertise, it delivers comprehensive legal services efficiently and cost effectively to obtain the best results for clients.

Tim Curtiss, the firm’s managing partner, reflects, “Most people are surprised about the size of the firm, surprised to learn so many attorneys with vast areas of specialty can be found in one firm in our community and that we provide these expert services without the sticker-shock of big-city rates.”

Litigation Department Chair Greg Meter adds, “If you need an advocate, we are the best there is. Braun Kendrick is accessible and committed to delivering exceptional client service.”

Along with their professional commitment to the region, the attorneys and support staff at Braun Kendrick also serve their communities in very meaningful and personal ways. From forming a wrestling club at a local school to serving as the board chair of the Council of Michigan

Foundations, the attorneys at Braun Kendrick give back. Attorney Ellen Crane comments, “We are your neighbors. Our presence adds value to the Great Lakes Bay Region because this is not just where we work—it is where we live, serve, and play.”

To encourage this commitment to service beyond the professional world, Braun Kendrick sends all new attorneys through community leadership development programs. This provides a pathway for Braun Kendrick attorneys to be personally involved in the things that shape and

When driving up to the Braun Kendrick office building in Saginaw, it is impressive to realize that a law firm of this size

and with such diversity of experience is located in our mid-Michigan community. In this firm of more than 25 attorneys with over 700 years of combined experience, there are experts in nearly every aspect of the law, including any service your business may need, from litigation to estate planning.

Having served the Great Lakes Bay Region for over a century, the success of Braun Kendrick is reflected not just in its size and longevity, but, more importantly, through client relationships and community commitments that have continued generation after generation. Clients range from large companies that started as small, family-owned businesses to governmental entities and nonprofits. The firm also represents clients that span many industries, including manufacturing, health care, and education, as well as individuals.

Braun Kendrick’s vision is to be the most sought after provider

benefit daily living in our community. This adds to the trust and confidence of working with them because they are engaged throughout our area.

Braun Kendrick prides itself on delivering value to its clients and being a value-added part of the community. And others agree that the firm fulfills these commitments. Martindale-Hubbell named Braun Kendrick a U.S. Top Ranked Firm in 2015.

For more information on Braun Kendrick, the attorneys, or the services offered, please visit www.braunkendrick.com.

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Sophisticated Practice, Small-Town Feel

Sometimes it’s as simple as helping employers write accurate job descriptions, post job openings, or review and sort résumés. “We have a team of people who focus on doing that at the speed of business,” Wenzel explains. And that simple stuff adds up. Wenzel and her team estimate that Michigan Works! recruitment and hiring services—provided free of charge—can save an employer roughly $5,500 per hire.

Entire industries benefit from the services and solutions, especially those with critical needs for workers with very specific job skills. FastStart, for example, is an accelerated retraining program created by Delta College in partnership with Great Lakes Bay Michigan Works! to prepare individuals—on demand—to work in chemical processing, advanced manufacturing, business process services, solar manufacturing, and CNC.

As businesses look to expand locally, regionally, nationally, and even globally, Great Lakes Michigan Works! is here, growing and devoted to being a resource for business, Wenzel says.

If you are an employer that has positions available in Saginaw, Midland, Bay, Gratiot, or Isabella counties, contact the Great Lakes Bay Michigan Works! Business Services Team today at [email protected], or visit www.michiganworks.com to find your BST representative.

Business success usually boils down to one thing— PEOPLE. Since talent drives business performance, skilled people can be the single most

important business development tool in an employer’s tool kit.

But that’s no secret to the experts at Great Lakes Bay Michigan Works! This recently expanded regional organization helps employers in Saginaw, Midland, Bay, and now Gratiot and Isabella counties recruit and retain qualified employees.

At the same time, the talent resource experts at Great Lakes Bay Michigan Works! provide employment and training services to a large portion of the region’s workforce to ensure that the skills of the labor force meet the talent needs of area employers.

“In some ways, we are misunderstood,” explains Kristen Wenzel, chief operations officer and leader of the Great Lakes Bay Michigan Works! Business Services Team of six. “We are not and have never been the unemployment agency,” she notes. “In fact, everything we do is about employment.”

In other ways, she insists, Michigan Works! is underestimated as an economic driver. “Our impact is significant. We assist close to 2,000 employers annually with nearly 10,000 job openings, playing a key role in filling most of them with qualified individuals.”

A Great Lakes Bay Michigan Works! team member helps a job seeker at a local employment fair

Helping employers and job seekers

Who we are:

Talent resource experts

What we do:

• Assist employers in finding and retaining qualified employees

• Provide services that help job seekers of ALL skill levels meet the needs of the region’s employers

Where we are:

Service center locations in Saginaw, Bay, Midland, Gratiot, and Isabella counties

How to reach us:

800-285-WORK, or www.michiganworks.com

If a business is to be successful today, it must embrace the technological world. Productivity of employees is often tied to the performance of the business’ computer systems and related technologies. Heiden Technology Solutions, a full-service IT firm-with a staff of 18 and locations in Saginaw, Bad Axe, Lapeer, and Mount Pleasant-has served the Great Lakes Bay Region for over

21 years, building solid relationships and enhancing productivity. Heiden Technology Solutions provides total turnkey solutions to small- and

medium-sized businesses, many of which are in the health care industry, allowing area organizations to work at maximum potential. Heiden also assists with security and PCI Compliance and is well-versed in HIPAA and HITECH.

Heiden Technology Solutions maintains a professional and welcoming atmosphere at its new 6,600-square-foot facility where it is able to host client trainings and seminars. The team at Heiden understands that no one likes it when a computer or related technology doesn’t work and has developed its services to take client frustrations into account. Clients often comment on the

quick response and problem resolution time they experience when working with Heiden. The 24/7 help desk supplements on-site IT staff by providing many tier 1 support services, allowing technicians to concentrate on more important tasks.

Kathy Kohr, chief financial officer at West Branch Regional Medical Center, attests, “We were experiencing significant work order backlog, failing equipment, and infrastructure issues. We contacted Heiden Technology Solutions, and, from the be ginning, Heiden was very easy to work with. They are very experienced in health care IT and knew the kind of help we needed.”

Heiden Technology Solutions has experienced significant growth over the past couple of years, which the team attributes to its approach for supporting clients. Heiden says, “We value the relationships we have with our clients and take the time to ensure their issues are resolved. Our No. 1 goal is to make sure that every account receives the best possible customer service.”

For more information on Heiden Technology Solutions and the services offered, please visit www.heidentechnology.com, or call 800-979-9413.

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2825 McCarty Rd | Saginaw Township | 800-979-9413www.heidentechnology.com

With the number of insurance agencies located within the Great Lakes Bay Region, it can be overwhelming to select the agency that’s the best fit for your family or business insurance needs.

Meadowbrook Insurance Agency (Saginaw) has been an active business partner in the Great Lakes Bay community for over

70 years and has stood the test of time, while other agencies have been acquired by big companies that don’t maintain a true local presence. Meadowbrook Insurance Agency (Saginaw) was founded in the mid-1940s by Sanford (Sandy) Smith, who went on to build a successful local insurance agency over the next 40+ years. Today, the agency is managed by Sandy’s son, Rick Smith (president), who is proud to keep the family name alive and well in a local business.

Meadowbrook Insurance Agency is consistently rated as the largest insurance agency in the state of Michigan and provides access to a wide variety of both business and personal insurance carriers to meet all of your needs. The agency specializes in all types of insurance, ranging from personal lines, business, benefits, and life/health insurance. Because everything is not “one size fits all,” Meadowbrook takes the time to truly understand your insurance needs and then carefully develop a comprehensive insurance program to address every one of your financial concerns. Choosing your insurance agency is an important decision, and Meadowbrook strives to earn your trust on the first day and every day throughout each long-term relationship.

Because Meadowbrook is part of a larger, national insurance organization, it has access to over 75 insurance carriers to provide all valued customers with options. The agency works on your behalf to negotiate the best coverage for the best price to ensure your business or personal needs are covered and your financial interests are protected. Access to national carriers and the personal touch of a local office mean that you get the best of both worlds.

Meadowbrook Insurance Agency has a very dedicated and experienced team of 15 licensed agents and customer service representatives with a combined 400 years of insurance experience. The agency is focused on staying on top of the latest trends and insurance products available in the marketplace. The staff is committed to continuing education to provide loyal and valued customers with the expertise and experience expected from an insurance professional. For current customers, ask about the Referral Appreciation Program for telling friends and family about Meadowbrook.

To learn more about Meadowbrook Insurance Agency, to obtain a business or personal lines quote, or to schedule an appointment, please call 800-875-8395.

Rick Smith explains insurance options and solutions

5311 Hampton Pl | Saginaw Township | 800-875-8395www.meadowbrookinsgrp.com

WHO GIVES p.44 | LAUNCH p.46 | ON THE MOVE p.52 | EXPOSURE p.55

BIZ SCENE

V1 2016 | 43

R.C. Hendrick & Son, Inc. gives back in ways that are joined with the construction trade, building from the ground up.

Contributions may go beyond notice, such as

at downtown Saginaw’s riverfront Morley Park Plaza. During the summer months, R.C. Hendrick donates a trailer for the changing room for Friday Night Live entertainers. In the winter, the company contributes the scaffolds and barricades to create the boundaries for the Saginaw Spirit hockey team to showcase the annual Ice Blast event.

“They may be small things,” says Chip Hendrick, “but they all add up.”

Hendrick is the fourth-generation owner and president of one of the Great Lakes Bay Region’s most long-standing general contracting and construction management companies, founded in 1876 by Rodger Clancy Hendrick, with headquarters in western Saginaw County’s Swan Creek Township. “This is the place where our company started,” Hendrick explains. “This is the place where we all live.”

In the past, one place the company helped support its community was in the gymnasium at the former St. Stephen’s School in Saginaw, where Chip Hendrick was part of a state championship basketball team during the late 1960s. When the wall pads near the baskets needed replacement, the company made a donation.

Today, the company donates labor to maintain facilities at Saginaw Township’s Nouvel Catholic Central, the consolidated high school into which St. Stephen’s merged. Donated labor provides value in ways that can be even more important than cutting a financial check. R.C. Hendrick & Son’s 50 employees donate their time. “We are out in the community already, doing our work,” Hendrick says, “and so if we can stop by and help with a job, we will do it.”

“We do anything we can to help, whether for a non-profit organization or a K-12 school district,” Hendrick describes. For example, the annual Heritage High School homecoming parade draws thousands of spectators in Saginaw Township. How did the teenagers create such eye-catching parade floats? They did it in a heated garage provided by R.C. Hendrick.

The Catholic Diocese of Saginaw sponsors Mustard Seed, a shelter for women and their children. R.C. Hendrick helps to oversee expansion plans. Plus, the CAN (Child Abuse and Neglect) Council Great Lakes Bay Region built a new same-site headquarters on North Michigan Avenue in Saginaw with the company’s assistance and guidance.

When the Mid-Michigan Children’s Museum launched plans for a “Solar Spot” pavilion, an educational demonstration in the uses and virtues of solar power and energy, R.C Hendrick raised more than $90,000 from in-kind donations for planning and construction labor.

Goodwill also extends to employees. A longtime loyal R.C. Hendrick employee was recovering from a heart attack. He looked out of his front door to see co-workers volunteering to build a wheelchair ramp. Another employee was facing Alzheimer’s, and the installation of household closet doors was a big boost, although it may seem like what the family-owned company chief describes as another “small thing.”

Hendrick’s summary is simple, stressing “We have to support our community.”•

A LITTLE HERE,

A LITTLE THEREThe small things add up to build a better communityby Mike Thompson | photos courtesy of R.C. Hendrick & Son, Inc.

BIZ SCENE WHO GIVESBIZ SCENE

44 | V1 2016

Representatives of R.C. Hendrick & Son and Bavarian Inn Lodge break ground for an expansion and renovation of Bavarian Inn Lodge and Convention Center

R.C. Hendrick & Son get in on the fun at the Saginaw Outhouse Races at Hoyt Park by sponsoring a team to support PRIDE in Saginaw

Celebrating Excellence in Leadership

Victor Hosfeld Chief Physicist &

Radiation Safety Officer

Millie Jezior Public Relations Manager

We are proud of Millie Jezior and Victor Hosfeld for earning the Ruby Award for outstanding professional accomplishment before age 40. They exemplify qualities that are vital to MidMichigan Health’s mission of providing excellent health services to improve the quality of life for people in our communities.

Thanks, Millie and Victor, for your continuing hard work and leadership as part of a team focused on delivering excellent care every day.

www.stmarysofmichigan.org

Jennifer is well known throughout the community as an active participant in the arts and

a beautiful, accomplished vocalist.

To her colleagues at work, Jennifer is also “a dedicated and compassionate professional – a wonderful teacher and friend.”

They say, “it’s an honor to work alongside her.”

We celebrate Jennifer and all our associates who selflessly carry out the St. Mary’s of Michigan mission each and every day.

Your passion and dedication are what believing in better

is all about!

Jennifer Jarvis PharmD, BCPS

Ruby Award Winner

GLB-Jarvis-quarterPg.indd 1 1/15/16 8:29 AM

DALE CARNEGIE TRAININGIgniting workplace enthusiasm by developing employees into more

confident, empowered, inspired, and enthusiastic individuals

Contact Dan Handley at [email protected](989) 799-7760 - www.midmichigan.dalecarnegie.com

EMPLOYEE ENGAGEMENT

COMMUNICATION SKILLS

LEADERSHIP SKILLS

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PRESENTATION SKILLS

The Wirt-Rivette Group celebrates 30 years in businessIn Saginaw, with offices in Grand Rapids and Chicago, The Wirt-Rivette Group is celebrating 30 years in business. The company provides integrated leasing and financing solutions to businesses around the country.

Fullerton Tool Company Inc. opens new facilityFullerton Tool Company Inc. unveiled its new facility, Fullerton Tool West, at 11489 Sunshine Drive in Great Lakes Tech Park in Saginaw.

RightAnswer.com receives $150,000 grantMidland-based RightAnswer.com received a $150,000 Small Business Innovation Research grant from the Centers for Disease Control and Prevention. The grant will be used for research, design, and development of a prototype mobile application for health care providers.

Northwood University holds Go Mad DayNorthwood University held its first Go Mad

(Go Make a Difference) Day, and celebrated approximately 537 Northwood students, faculty, and staff who donated 1,472.5 hours of community service toward numerous community projects.

Dow Chemical Employees’ Credit Union raises nearly $1,800Dow Chemical Employees’ Credit Union collected nearly $1,800 for Cancer Services of Midland through its fifth annual “Pink Out” silent auction and bake sale. DCECU’s management team donated 30 brand new items for the auction.

Covenant Cancer Care Center debuts new machine Covenant Cancer Care Center revealed the Elkta Versa HD Linear Accelerator, the latest radiation therapy system at Covenant Cancer Care Center’s newly renovated Covenant Radiation Center. The new machine provides leading-edge technology and treatment techniques.

United Way of Midland County exceeds annual campaign goalsAiming to raise $4,900,000, United Way of

Midland County exceeded its goal—totaling $4,916,827—with support from over 7,200 donors and 200 local corporations and businesses.

Dow Chemical Employees’ Credit Union contributes nearly $25,000 to United Way of Midland CountyThrough a two-week internal fundraising campaign among credit union employees, two “Jeans Day for Charity” fundraisers, and a corporate gift from the credit union, DCECU raised nearly $25,000.

Great Lakes Tech Park receives AT&T Fiber Ready designationRepresentatives from the Economic Development Corporation of the County of Saginaw, Saginaw Future Inc., and AT&T announced that the Great Lakes Tech Park is now designated AT&T Fiber Ready, emphasizing the availability of high-speed, fiber-based services.

Frankenmuth Farmers Market breaks ground The Frankenmuth Farmers Market broke ground on its new, multi-faceted facility—a $1.1 million project financially supported by local foundations, businesses, civic organizations, and individuals. Project completion is expected May 2016.

Marshall M. Fredericks Sculpture Museum receives $18,000 project grantThe State of Michigan Council for Arts and Cultural Affairs awarded an $18,000 grant to Marshall M. Fredericks Sculpture Museum. The museum was one of 559 applications to compete for the MCACA fiscal year 2016 funding.

Underground Railroad’s Paws 4 Hope opensUnderground Railroad’s Paws 4 Hope facility opened at 1230 S. Washington Avenue in Saginaw, joining the ranks of only 100 domestic violence shelters nationwide that provide shelter for pets of domestic violence victims.

LAUNCH Great Lakes Bay Region Business Groundbreakings, Expansions, Initiatives, and Industry Awards

BIZ SCENE LAUNCHBIZ SCENE

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The Wirt-Rivette Group President Clarence Rivette and Executive Chairman and Founder Steve Wirt celebrate the firm’s 30 th anniversary

Great Lakes Bay Region Business Groundbreakings, Expansions, Initiatives, and Industry Awards

And having an assortment of responsibilities within Dow Corning’s MEGO function keeps Crane on her toes in a way that she greatly enjoys.

“Every day brings its own unique challenges and opportunities; therefore, there is no such thing as a ‘typical’ day,” she says. “It’s one of the aspects of the job that I find most appealing. I like the variety of work all while making an impact on how we get things done in manufacturing.”

Crane encourages young people who are interested in pursuing careers related to science, technology, engineering or math – but perhaps have fears about doing so – to follow their dreams.

“Go for it! Too many people feel intimidated by technology or math and allow that to dictate their future careers,” she says. “Sure, it may not be easy, but it’s definitely worth it and can open a lot of doors in life. You would be surprised what capabilities you already possess.”

Learn about Dow Corning and Hemlock Semiconductor Group careers at dowcorning.com/careers.

Julie Crane may be a mechanical engineer, but there is no doubt that the focus of her job is people – recruiting and hiring them, creating their long-term training and development plans, conducting their training sessions, and guiding them through the early part of their careers at Dow Corning.

“Developing others and seeing them succeed is the most rewarding aspect of my job. There is nothing that compares to seeing someone you helped train succeed in solving critical problems early in their careers,” says Crane, a Manufacturing, Engineering & Global Operations (MEGO) training specialist who has worked for Dow Corning since 2008. “I have a great sense of pride in watching my team of new engineers meet their potential! I also enjoy making the learning experience engaging and fun for early-career employees.”

Day-to-day work for Crane – who earned a Bachelor of Science degree in mechanical engineering from Michigan State University – involves training and development activities for engineers and production operators. She also has a hand in recruiting and hiring interns and full-time engineers.

“My job definitely has a human resources flavor to it, and I owe my success in this role to having both technical abilities as well as soft skills,” she says.

Dow Corning Employee SpotlightJulie Crane, Manufacturing, Engineering & Global Operations Training Specialist

Dow Corning, HSC and HEMLOCK SEMICONDUCTOR are registered trademarks of Dow Corning Corporation. We help you invent the future is a trademark of Dow Corning Corporation. © 2016 Dow Corning Corporation. All rights reserved.

Too many people

feel intimidated

by technology or

math and allow

that to dictate their

future careers.

“

”

14563M_3-EmployeeSpotlight-JulieCrane.indd 1 1/22/16 11:15 AM

Mid Valley Insurance and Financial receives tribute from Senator Ken HornSaginaw’s Mid Valley Insurance and Financial celebrated its 85th year of family business and received a special tribute for longevity from Senator Ken Horn.

Lending Library receives resource updateGreat Start’s Lending Library, a free resource for early childhood teachers, providers, and parents, received new materials and resources from the Eastern Resource Center for programs for school-aged children, special needs, and expanded supplies for infant, toddler, and preschool programs.

The CAN Council Great Lakes Bay Region expands facility The CAN Council Great Lakes Bay Region completed expansion of the now 12,000-square-foot facility at 1311 N. Michigan Avenue in Saginaw. Along with improved privacy and security for abused children and their families, the CAN Council can now provide space to interview more than one child at a time, private meeting and training space, and capacity to offer support services to 75 parents.

Conservation@Work receives fundingThe Little Forks Conservancy received funding from the Midland Area Community Foundation to support Conservation@Home and expand the program to local businesses through Conservation@Work. Both programs educate about sustainable actions regarding the native Michigan ecosystem.

Organizations receive $52,000 in minigrantsThrough the Saginaw Arts and Enrichment Commission, 35 organizations in eight counties received a total of $52,000 in minigrants from the Michigan Council for Arts and Cultural Affairs Regional Minigrant Program.

Healthway Compounding Pharmacy achieves PCAB AccreditationSaginaw’s Healthway Compounding Pharmacy became PCAB accredited, a service of Accreditation Commission for Health Care,

for the services of sterile and non-sterile patient specific compounding. Healthway is the first compounding pharmacy in Michigan to earn this accreditation under ACHC.

Community Gardens launch The Michigan Health Improvement Alliance, Inc. and The Dow Chemical Company launched a collaborative community garden initiative, funded through a DowGives Volunteer Project Challenge Grant. The gardens are at Greater Midland Community Center, Community Mental Health, and Windover High School.

Warner Norcross & Judd LLP named Best of the Best Warner Norcross & Judd LLP was ranked among the top 10 firms of the nearly 90 reviewed in the 2015 Best of the Best Top Midwest Law Firms poll by Midwest Real Estate News.

Great Lakes Bay Region recognized as one of nation’s first Learning EcosystemsThe Great Lakes Bay Region was chosen by the STEM Funders Network to be part of the inaugural cohort of communities comprising the nation’s first STEM Ecosystem Community of Practice.

MiHIA collaborative receives $43,000 towardMillion Hearts InitiativeThe Michigan Health Improvement Alliance, Inc., in partnership with the Michigan Department of Health and Human Services, was awarded $43,000 by the Association of State and Territorial Health Officials (with support from the Centers for Disease Control and Prevention) for efforts to address hypertension and cardiovascular disease in Saginaw County. The funds will be used to advance current work on the Million Hearts Project, a national initiative to prevent 1 million heart attacks and strokes by 2017.

Emergency Medical Services receives AHA Gold AwardMidMichigan Medical Center – Emergency Medical Services received the American Heart Association’s Mission: Lifeline® EMS Gold Award. MidMichigan’s program was one of only two in the entire state to receive the Gold Award.

PYXERA Global hosts DC engagement forumPYXERA Global hosted The Global Engagement Forum in Washington, D.C. Leaders from Dow Chemical, SAP, BD, GSK, PepsiCo, JPMorgan Chase, Intel, EY, IBM, and Medtronic discussed collaboration and partnership toward advancing the United Nation’s post-millennial goals, now known as the Sustainable Development Goals.

St. Mary’s of Michigan Bariatric Surgery is accredited St. Mary’s of Michigan Bariatric Center received accreditation as a comprehensive center under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program. This is a joint program of the American College of Surgeons and the American Society for Metabolic and Bariatric Surgery.

MiHIA research featured in National Community Action GuideField test research by the Michigan Health Improvement Alliance, Inc. was featured in the National Quality Forum’s Community Action Guide 2.0., based on MiHIA’s engagement in population health improvement work.

Midland Tomorrow launches new websiteMidland Tomorrow, an economic development agency, launched an updated website: www.midlandtomorrow.org. It provides a redesigned format for viewing economic reports, featured properties, and virtual tours of Midland County, and the site contains social media links.

Bay City Noon Optimist Club named Optimist Club of the YearBay City Noon Optimist Club received the prestigious Optimist Club of the Year award. The non-profit organization has worked with Bay County youths for over 50 years.

Herbert H. and Grace A. Dow Foundation makes grants to United Way of Midland CountyThe Herbert H. and Grace A. Dow Foundation awarded United Way of Midland County a $140,000 base grant, $420,000 matching grant, and $50,000 challenge grant, which will award $5,000 for each new de Tocqueville Society member and members who have increased their gift by $5,000.


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®™ The D

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Diam

ond Logo and design are trademarks of The D

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2016

CONGRATULATIONS TO DOW’SDARRELL BOVERHOF FORRECEIVING THE 2016 RUBY AWARDDow is proud to honor Darrell Boverhof, director of product sustainability consulting, for being recognized as one ofthe area’s best and brightest professionals under the ageof 40. Over his 10 years with Dow, Darrell has heldseveral leadership roles in product sustainability and currently is the director of product sustainability, consulting within Dow’s Toxicology and Environmental Research and Consulting organization. Dow thanks Darrell for his leadership and the continual impact he has on the Great Lakes Bay Region.

THE DOW CHEMICAL COMPANY | www.dow.com

Changing Jobs? Leaving Your Employer?Nearing Retirement? You have important decisions to make—we can help!

*Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (CFS), a registered broker-dealer (Member FINRA/SIPA) and SEC registered investment advisor. Products offered through CFS are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk, including possible loss of principal. The investment representative is registered through CFS. The credit union has contracted with CFS to make non-deposit investment products and services available to credit union members.

At COPOCO CCU Financial Services, serving you is our highest priority, and your interests always come first. Christine Setula, our registered representative, available through CUSO Financial Services, L.P. (CFS*), is knowledgeable and committed to doing what is right for you and your unique situation.

To schedule a free, no-obligation consultation with Christine Setula, Registered Representative, CFS*, call 989-460-3635 or 800-292-2897.

Serving the Community since 1951

www.copoco.org(800) 292-2897

Our CFS representative is here for you during any stage of your financial life:• IRA/rollover services• Asset allocation strategies• College planning• Retirement analysis—accumulation

and distribution• Portfolio review and analysis

• Mutual funds• Fixed and variable annuities• Bonds• Life insurance• Long-term care insurance

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programs leading to a degree or certificate in a health care or allied health care field.

LaFontaine Automotive Group breaks ground in Birch RunLaFontaine Automotive Group broke ground on North Beyer Road in Birch Run for a new facility. Founded in 1980, the company includes 22 franchises in 16 locations across Michigan.

Saginaw Chippewa Tribe breaks ground on Native Farmers Market PavilionSaginaw Chippewa Tribe has begun work on the Native Farmers Market Pavilion at the northeast corner of Broadway and Leaton roads in Mount Pleasant. The pavilion, which received a grant for $200,000 from the USDA, will be 40 by 50 feet and will include a sidewalk and a parking lot.

Kathelene’s Adult Day Care Center opensOpened at 7916 Gratiot Road in Saginaw, Kathelene’s Adult Day Care Center provides activities and services to adults and seniors, particularly those with medical diagnoses.

Bibbs Designs opens Bibbs Designs LLC opened at 318 S. Hamilton Street in Old Town Saginaw.

United Way of Midland County opened Born Learning TrailUnited Way of Midland County dedicated the Born Learning Trail on the walking path at Floyd Elementary School at 725 S. 8 Mile Road in Midland. The new 24/7 Little Free Library, where kids can take or leave a book, also opened.

Saginaw Art Museum receives reaccreditation The Saginaw Art Museum was awarded reaccreditation by the American Alliance of Museums, marking its continued meeting of national standards and best practices for U.S. museums.

Warner Norcross & Judd LLP launches Craft Brewery Industry GroupWarner Norcross & Judd LLP opened the Craft Brewery Industry Group as one of the first in Michigan to provide an integrated team approach toward legal areas of the multibillion dollar craft brewing industry.

St. Mary’s of Michigan Foundation awards $52,000 to studentsSt. Mary’s of Michigan Foundation gave $52,000 in scholarship opportunities to nursing and health care students, supporting those in academic


NETWORKING EVENTSBay Area Chamber of Commerce: Eye Opener Breakfast. Held most months on a Tuesday. Held at Bay Valley Resort & Conference Center, Bay City; 989-893-4567, www.baycityarea.com

Midland Area Chamber of Commerce: Wake Up! Midland. Held on the first Friday of most months. Held at Great Hall Banquet and Convention Center, Midland; 989-839-9901, www.macc.org

Saginaw County Chamber of Commerce: Percolator Breakfast. Held the first Thursday of most months. Free for members. Held at Horizons Conference Center, Saginaw Township; 989-752-7161, www.saginawchamber.org

Bay Area Chamber of Commerce: Business After Hours. Held most months on a Thursday, 5 – 7 p.m. Members only. Bay City; 989-893-4567, www.baycityarea.com

Mt. Pleasant Area Chamber of Commerce: Business After Hours. Held most months, 5 – 7 p.m. Mt Pleasant; 989-772-2396, www.mt-pleasant.net

Saginaw County Chamber of Commerce: Business After Hours. Held most months on a Thursday, 5 – 7 p.m. Free for members. Saginaw; 989-752-7161, www.saginawchamber.org

Great Lakes Bay Regional Hispanic Business Association. Meets the second Monday of each month.

Saginaw; 989-753-1999, www.mmhba.org

Great Lakes Bay Region/Inforum. Lunch program meeting held the second Friday of each month. Saginaw Club, Saginaw; www.inforummichigan.org

Stevens Center for Family Business: Embed Innovation into Your Family Business. March 15, 7:30 – 11:30 a.m. Free; pre-registration required. Saginaw Valley State University, University Center; 989-964-4035.

Stevens Center for Family Business: Preparing the Next Generation to Lead. April 20, 7:30 – 9:15 a.m. Free; pre-registration required. Saginaw Valley State University, University Center; 989-964-4035.

Sowatsky and Stensrud achieve national certificationYeo & Yeo CPAs & Business Consultants announced that Eric J. Sowatsky, CPA, CGMA, and Tara L. Stensrud, CPA, achieved the National Social Security Advisor Certification from the National Social Security Association LLC.

North receives Excellence in Welding Award Jason North, manager of operations and industrial training at Merrill Institute, received the 2015 Excellence in Welding Award from the American Welding Society and WEMCO, an association of welding manufacturers, for his dedication to promoting the image of welding in his community.

Stiffler named Outstanding Fundraising ExecutiveKaren Stiffler, executive director of St. Mary’s of Michigan Foundation, received the Outstanding Fundraising Executive Award from the Association of Fundraising Professionals Mid-Michigan Chapter. Stiffler joined St. Mary’s of Michigan Foundation in 2001 as development officer.

Dobbs joins First Congregational Church First Congregational Church in Saginaw welcomed Dr. Quincy O. Dobbs as minister of music. Dobbs has a terminal degree in organ performance from Arizona State University. He is a director, accompanist, collaborator, teacher, soloist, consultant, and a sub-dean for the Flint chapter of the American Guild of Organists.

Zimmerman named Fifth Third Bank race directorFifth Third Bank named John Zimmerman, the region’s marketing director, as the new race director for the Fifth Third River Bank Run, the largest 25K road race in the country.

Saginaw Housing Commission employees recognizedThe Saginaw Fire Department recognized Saginaw Housing Commission employees Atonya Patterson, property manager for Elmwood Manor and Rosien Towers, Oscar Marshall and Greg Smith, maintenance staff, and SHC Commissioner Larry Campbell, for their dedication, quick-thinking, and selfless assistance during the February 23, 2015, fire at Elmwood Manor.

The Community Advancement Network welcomes SchwedlerCharlie Schwedler joined the Community Advancement Network as its new director. Schwedler is superintendent of Bullock Creek Schools and serves on numerous boards and committees, including Big Brothers Big Sisters of the Great Lakes Bay Region.

Three Rivers Company awards employeesThree Rivers Company presented 31st Three Rivers Company Awards to Chase Siler and Jeremy Murray (Rookie of the Year); Ed Loubert and Charles Grice (Most Safety Minded); Chad Feldotte and Scott Sweeny (Most Consistent Quality); Bryan Lightfoot and Jacob Bartuszevige (Develops Most

ON THE MOVEBIZ SCENE

Great Lakes Bay Region Executives Hired, Promoted, and Recognized

ON THE MOVE

52 | V1 2016

David J. Klippert, Warner Norcross & Judd LLP

Jason North, Merrill Institute

Karen Stiffler, St. Mary’s of Michigan Foundation

Shiraz Shariff, MD, FACC, FSCAI, Michigan Cardiovascular Institute and St. Mary’s of Michigan

Dr. Quincy O. Dobbs, First Congregational Church

Timothy L. Curtiss, Braun Kendrick

Gregory T. Demers, Warner Norcross & Judd LLP

Dr. Maher Ghanem, CMU Health Division of Surgery

Jeffrey A. Ott, Warner Norcross & Judd LLP

Business); Drew O’Keefe and Evan Boyle (Most Valuable Players); and Mike Harrold and Nick Revord (Most Improved Craftsmen).

Mobile Medical Response changes leadershipJason MacDonald, EMT-P, MBA, assumed the director of operations role for Mobile Medical Response’s Saginaw-based operations; Brittney Maurer, PHR, SHRM-CP, MBA, was promoted to director of human resources at MMR; Rachel Piselli assumed the role of human resources

generalist; and Kristen Pussehl joined MMR as human resources and marketing coordinator.

Braun Kendrick appoints Johnson to business department chairClayton J. Johnson was selected as the business department chair at Braun Kendrick. A Clare native, Johnson received his juris doctorate from the University of Connecticut School of Law after obtaining a Bachelor of Science degree from Saginaw Valley State University, cum laude.

Midland Center for the Arts Board appoints new CEOThe Midland Center for the Arts (MCFTA) board approved and appointed Terri Trotter as president and CEO of MCFTA. Trotter replaces Michael D. Hayes, who retired. Trotter comes to MCFTA from the Sun Valley Center for the Arts in Sun Valley, Idaho, where she served as CEO and executive director.

Joseph M. Day Company welcomes Banks Kendra Banks joined the Joseph M. Day Company as assistant service coordinator for the Boiler Service Group.

Two attorneys join Warner Norcross & Judd LLPBusiness attorneys Gregory T. Demers and David J. Klippert joined Warner Norcross & Judd LLP as partners. Demers and Klippert bring more than five decades of combined experience to their new roles with the firm. They will practice in the firm’s Midland office, serving clients throughout the Great Lakes Bay Region.

Shariff receives Spirit of St. Vincent AwardShiraz Shariff MD, FACC, FSCAI, received the Spirit of St. Vincent Award from St. Mary’s of Michigan Foundation. Shariff is a practicing interventional cardiologist at Michigan CardioVascular Institute and St. Mary’s of Michigan.

Braun Kendrick names Curtiss executive committee chairman Braun Kendrick named Timothy L. Curtiss the new chairman of the firm’s executive committee. Curtiss will provide strategic leadership and manage finances, staff, and facilities while continuing his Saginaw law practice and as co-founder of the Braun Kendrick Mount Pleasant office.

The Dow Chemical Company announces leadership changesJeff Martin, former community relations for Michigan operations, was named associate director. He will assist in setting the global strategic direction for issues management, litigation, and crisis communications. Heather Gallegos was named the new associate director of community relations for Michigan operations.

Dstreet Music Foundation welcomes ChristianAmanda Christian joined the The Dstreet Music Foundation as interim board president on the Dstreet board of directors. Christian’s background includes program development, special event planning, and grant writing.

Ghanem performs first robotic pancreatectomyDr. Maher Ghanem, board-certified general surgeon with CMU Health Division of Surgery, became the first surgeon north of Detroit to perform a da Vinci® robot-assisted distal pancreatectomy and splenectomy. The state-of-the-art surgery took place at St. Mary’s of Michigan.

Ott recognized in The Best Lawyers in America® 2016Jeffrey A. Ott, a partner in the Midland office of Warner Norcross & Judd LLP, was selected for The Best Lawyers in America® 2016. This is the sixth year Ott has been recognized for the peer-review award. Ott was also named for his work in the firm’s Grand Rapids office.

Chung joins MidMichigan HealthColon and rectal surgeon Albert Chung, MD, joined MidMichigan Health as the newest member of MidMichigan Medical Center’s surgical team. Chung’s office is located in Midland at 4011 Orchard Drive, Suite 2004, where he joins

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colon and rectal surgeon George Zainea, MD, and a team of general and specialty surgeons.

Assar joins cardiology team in Caro Caro Community Hospital and Covenant HealthCare announced that Soheil Assar, DO, joined Drs. Alani and Jundi in the Caro community, providing cardiovascular services at Caro Community Hospital.

Spicer Group promotes Shepherd Spicer Group promoted Nathan G. Shepherd, PS, to associate and lead land surveyor. Shepherd has a bachelor’s degree in land surveying and civil engineering from Ferris State University. He is a licensed professional surveyor in the state of Michigan.

First hired by Wolverine BankWolverine Bank, headquartered in the Great Lakes Bay Region, hired Courtney First as a business banker. First triple majored in advertising, marketing, and management, and graduated with a bachelor’s degree from Northwood University.

The Little Forks Conservancy welcomes SweeneyAmeriCorps member Kelcie Sweeney joined The Little Forks Conservancy as land steward. Sweeney earned a bachelor’s degree

in hydrogeology from Central Michigan University.

Greater Michigan Construction Academy graduates 28 The Greater Michigan Construction Academy graduated 28 students from seven construction trades. The Greater Michigan Construction Academy is a nationally registered program with the National Center for Construction Education & Research and the Federal Bureau of Apprenticeship and Training.

Great Lakes Bay Regional Alliance graduates 2015 Institute for Leaders The Great Lakes Bay Regional Alliance’s 2015 Institute for Leaders class graduated Jenifer Acosta; Kimberlee Baczewski; Shelly Bartosek; Alison Beatty; Marisa Horak Belotti; Lynn Booms; Ryan Carley; Craig Carmoney; Jennifer Carroll; Julie Cunningham; Linda Englehardt; Tony Fox; Becky Gerzseny; Konnie Gill; Ted High; Ann Horowitz; Vicky Jezewski; Martha Zehnder Keller; Jaime Leyrer; Ryan Marra; Stephen Persyn; Marci Plahutnik; Jillian Rainwater; Brian Rang; Tricia Raquepaw; Jeff Reinarz; Jeremy Rick; Beth Roszatycki; Matt Schmidt; Nicki Smith; Ursula Steckert; Jeff Sutter; and Michele Zurvalec.

Two join Marshall M. Fredericks Sculpture Museum Board of AdvisorsLeonardo Amat and Tom George were appointed to the board of advisors for the Marshall M. Fredericks Sculpture Museum. Amat is executive vice president, COO-business operations at Chemical Bank in Midland, and George is vice president and co-owner of AMT Telecom Group, LLC, in Farmington Hills.

McBryde named president of Middle Michigan Development Corp. Middle Michigan Development Corp. welcomed James McBryde as the new president. A Mount Pleasant resident, McBryde served as the vice president of government relations for the Michigan Economic Development Corp. for the last 12 years.

Gardey Financial Advisors names new CEOJonathan M. Gardey, currently president of Gardey Financial Advisors, assumed the additional responsibility of CEO of the firm. Kim Gardey held the position for 30 years and will remain with the firm as chairman. Jonathan Gardey has been with Gardey Financial Advisors for 22 years as financial advisor, among other roles.

LeVasseur graduates from Institute for Organization ManagementKristy LeVasseur, director of communications for the Midland Area Chamber of Commerce, graduated from the Institute for Organization Management, a professional development program through the U.S. Chamber of Commerce Foundation.

ON THE MOVEBIZ SCENE

Soheil Assar, DO, Caro Community Hospital

Nathan G. Shepherd, PS, Spicer Group

Kristy LeVasseur, Midland Area Chamber of Commerce

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THE CLOSEBIZ SCENE

by Nancy Sajdak Manning

I n 1968, founding members of Moulthrop-Clift, Inc. (MCI) pose in their Bay City office, located at Washington Avenue and 4th Street, to commemorate the merger of W.O. Clift & Co. and the Guy Moulthrop Insurance Agency. Pictured (left to right) are (front row) Guy R. Moulthrop (1900-1974), Guy T. Moulthrop (current chairman), Lyle M. Clift (1892-1976); (back row) Henry G. Rexer, Charles W. Grube, Jack A. Ryman, John D. Wheeler, and Robert A. McKinley.

Moulthrop-Clift is one of the oldest independent insurance agencies still operating in Michigan. The Historical Society of Michigan has recognized Moulthrop-Clift as a Michigan sesquicentennial business for its “more than 150 years of continuous operation in service to the people of Michigan and for contributing to the economic growth and vitality of our state.”

Past historian Marvin Kusmierz (www.bay-journal.com) traces Moulthrop-Clift’s roots back to 1849 and insurance salesman John Drake, who sold insurance in the village of Lower Saginaw (now Bay City). The first of Moulthrop-Clift’s growth-enabling mergers occurred in 1895 when Drake, age 88, consolidated his insurance business with the Clift-Bush agency, owned by William O. Clift and Adelbert E.R. Bush. Moulthrop-Clift’s most recent merger was nearly 50 years ago in 1968 (pictured).

Today, Moulthrop-Clift, Inc., located at 701 N. Madison Avenue, Bay City, and 5100 Eastman Avenue, Midland, is owned by brothers Guy and Blair Moulthrop, the third generation of their family to lead the agency. Other owners include Ed LeBuda, Dennis Sampson, and Ann Broughton. Coverage offered by the full-service agency includes property/casualty, life, and group benefits. Moulthrop-Clift employs 20 longtime professional associates and represents over 50 insurance companies, including its largest insurance carrier, Auto-Owners (since 1972). Photo courtesy of Moulthrop-Clift, Inc. (www.mciinsurance.com).•

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