Giving Effective Feedback

Indiana State Personnel Department

Facilitated by John F. Schaefer

Agenda• Strategic Alignment • Learning Objectives• Terms defined • Giving/Receiving Constructive Feedback• The Essentials of Effective Feedback• Feedback sources & opportunities• Techniques on receiving feedback • Practice Skills Exercise • Review • Training Evaluations

Strategic Alignment

• Our VisionTo transform the executive branch of state government into an energized, high-performance organization by attracting, developing, retaining and appropriately rewarding capable employees.

• Our MissionTo support the Governor and the heads of agencies in meeting their goals and objectives by proactively providing integrated human resource services.

Learner Objectives

• Identify success factors in Constructive Feedback.

• Implement new techniques in giving & receiving feedback

Terms Defined

Effective feedback minimizes defensiveness & promotes problem solving.

Giving/Receiving Constructive Feedback

Essentials of Effective Feedback