gip monthly meeting may 2014
TRANSCRIPT
GIP Monthly Meeting May 2014
How are you doing??
Agenda
Performance Updates
Consultancy Output
Matching Updates!
Operations & Transition
Quality for GIP Fruit
Peak
Myaiesec.net changes
Indicator Last 90 days (completed)NPS 44 (38)RR 42% (30%)
% Promoters 59% (58%)Cases Open/Total Cases 51/83
Promoters Detractors
Communication by the Host LC (4%) Support by the host entity during the experience (8%)
Objectives of the Program (4%) Integration into the local chapter (5%)
The Selection Interview (4%) Accommodation (5%)
Net Promoter Score
TopoGIP Ma Q2
TopiGIP
Ma Q2
Global Realisation Forecast
iGIP Consultancy Output
How can we stop iGIP members
from dropping out so quickly? How can we
get our LCPs more
committed to growing iGIP in their LCs?
How can we increase the
sales intensity of our LCs?
How can we increase the
sales intensity of our LCs?
How do we know if we
need to improve our
talent capacity to
grow in iGIP?
What do the following images have in common?GIP Golden FormsGuaranteed responses. Faster Matching.
GIP Golden Forms A google spreadsheet with top forms in marketing and teaching
from the top 8 TN suppliers for Summer 2014
Brazil, MoC, Colombia, Czech Republic, Germany, India, Mexico, Turkey
All EPs and EP Managers are welcome
How will this be faster? Everything is in one place, and we have rules to speed up communication and matching!!
GIP Golden FormsRules for EPs and EP Managers
1. CC the MC of the iGIP entity on every email and the EP application
2. Apply only to TNs for which you meet the requirements3. Respond to all TN Manager emails within 48 hours4. Attend all interviews for TNs you apply to, unless you have
been matched5. You can have a maximum of 10 ongoing applications
If an EP breaks a rule, their EP form will be put on hold
GIP Golden FormsRules for TN Managers
1. Respond to all EP emails and EP applications within 48 hours
2. When an EP applies for a TN, they must be given an interview with time and date or a rejection within 7 days
If a TN Manager doesn’t follow these rules, their TN will be kicked out of the Golden Forms
GIP Golden FormsIf everyone is qualified for the TNs they are applying for . . .
And everyone is communicating with each other quickly . . .
And the interviews happen as soon as possible . . .
There’s no reason we can’t match our Marketing and Teaching forms for Summer Peak!!
GIP Golden Forms Start using the Golden Forms today to match your
EPs!
If you have any questions or suggestions email [email protected]
If anyone breaks a rule email [email protected]
Even if you don’t have TNs on Golden Forms, you should start enforcing these rules in your entity
Brazil TN Managers have to respond to EPs within 48 hours (tracked by
NST)
If TN Managers don’t respond to EPs within 48 hours or if the company or EPs complain about the TN Manager, then . . .
First time they get a warning
Second time their LC loses points in Brazil’s challenge
Third time the TN gets rejected and the LC can’t raise TNs until they solve the issues
Matching Updates!
Golden Forms!
Matching Mania
Teaching
S&D Knowledge
GCP: Greece & Ukraine
GCP: Brazil
Matching Mania
Teaching
• Bring TN and EP forms with start date of July or August
• Ensure ALL LCs that are doing the Teaching sub product (Specifically 3 month and 6 month English teaching) are at the MATCHING MANIA
• iGIP Entities can bring promotion booklet for their teaching TNs and upload them here - Promotion Booklets for Teaching TNs
• iGIP MCs and LCs can upload their reception information/toolkits here - Reception information
• oGIP LCs can have EP Managers and EPs on the chat space as well
• Be aware of Product, duration, start and end date and language requirements while bringing TN forms, EP forms/EPs
Preparation for Matching Mania!
How will the space run?
We will showcase top
TN forms across each
teaching product
Email LCs clear
action steps on
how to match faster
Track matches of LCs
attending matching
mania
What will be the follow up by AI?
Email MCs a list
of LCs that attended
Email LCs clear
action steps on
how to match faster
Track matches of LCs
attending matching
mania
S&D Knowledge
S&D for Global Product is updated!
Fill out your search tool and find others!
AFT Updated! (Live and Offline ones)
Match Wiki for continuous updates
Matching in PartnershipsClassify your
current supply in products. Use AFT
Classify the products in your LC’s
Classify your partners supply in products
Connect your & your
partner entity’s LC’s
Track the matches in
LC’s
Communicate with your partner (MC VP or NST)
Greece raised a large marketing contract with a hotel chain for Ukrainian EPs—there was no partnership before, so they had to make one fast!
Greece contacted LCs in Ukraine and gave very specific EP profiles for them to raise
Communication between the LCs was daily, with Skype meetings and emails
The LCs in Ukraine started visa paperwork in advance so that delivery would be easy
Three Tips for Matching from Greece:
1) Clear product – TN requirements and EP profiles
2) Daily communication
3) Clarify visa processes and requirements at the very beginning
Greece – Ukraine Partnership: 40 GIP Matches in 2014
Quality for GIP
What Are We Trying to Achieve?
NPS = 48
Integration
What’s Keeping Us from NPS of 48?
Our NPS for GIP is 38
16% of our passive and detractors
recommend we improve integration
JD ClarityAccommodati
on
15% of our passive and detractors
recommend we improve JD clarity
12% of our passive and detractors
recommend we improve
accommodation
If we eliminate these three
issues, our NPS will be 48
2015 NPS Goal
Achieved!!
How Can We Improve Integration?
Understand the EP’s integration expectations between match and realization
Make an integration plan with each EP upon reception of what activities they’d like to do and be involved with
On the EP’s first day, run a 1-day integration agenda with the TN-taker, the EP Manager, and the EP
EP buddies with clear JD, training, and tracking
How Can We Improve JD Clarity?
Ensure a professional working environment for the EP with a clear MoS for the EP
Ensure the company provides training and support for the EP to do their JD
Give a suggested working agenda to the TN-taker for the first two weeks
Make sure the salary payment process is clear and always followed
How Can We Improve Accommodation?
Before realization, clarify with every EP the plan for their accommodation
Set accommodation standards with your LCs
Only have EPs housed in safe neighborhoods
Quality for GIP
If you have more suggestions or materials for these detractor issues, email [email protected]
Stay tuned for the Quality Wiki to have more content on these issues in the next week!
Address these issues with your VPs now!
Operations management & transition
Who has already started MC transition?
Which of you has your elects running most operations?
Add your MC VPs 1415 to the Global MC VP Contact List!!
Have working time to make it happen!
Be clear when your
successor is taking over and make
sure he/she is directly
driving it!
Plan key activities to
support from MC level until
end of your term
Have a clear direction and mandate for
LC level, starting with knowing your
RE for Q3!
What to do to keep running operations?
Aiesec.net Changes
What is happening during making a match?
Match! Upload TN
and EP ILs & ANs
Adjust Field of Work to 1
primary and 1 secondary in for TN and 2&2 for EP
forms
What information can I access?
How does it work? Capacity indicators
How does it work?
Capacity indicators
• You can check % of people in functions – Both exchange and exchange support
• You can check % of people by process – In Raise, Match, Delivery, Re-integration, Re-raising
• You can check % of people by process for ALL teams or for teams in SPECIFIC FUNCTION
How does it work?
Productivity
How does it work?
• You can check the formula used everywhere by clicking on the i (for information) tab
• To be able to have accurate information around productivity and capacity indicators ALL TEAMS being created starting TODAY will have to assign exchange process and exchange function
• There is also a small modification while doing role assignment so that for every member in a team we can assign specific exchange processes
Work with the MCVP TM to ensure ALL GIP teams are on myAIESEC.net
You can choose to modify roles of existing teams if you want the data to be more accurate
Start tracking your focus LCs in GIPs productivity, number of members and % supporting exchange process through myAIESEC.net
Educate LCs on how to use these changes
Track your talent planning and manage talent pipeline using capacity indicators
Golden Forms:https://docs.google.com/a/ai.aiesec.org/spreadsheets/d/13ueLxM6V_cAifVMIe7aFnSoF_AJYYIA_cBuDKdzil1Q/editS&D: https://docs.google.com/a/ai.aiesec.org/spreadsheet/ccc?key=0Ap6bTNYUAcwbdEg0cmZQTTRGSmJON0phRS05a3NWeVE&usp=drive_web#gid=9Live AFT:http://live.myaiesec.net/aft/aft.phpOffline AFT:http://www.myaiesec.net/content/viewfile.do?contentid=10304189Match GIP Wiki:http://www.myaiesec.net/content/viewwiki.do?contentid=10303308Global 1415 Contact List:https://docs.google.com/a/ai.aiesec.org/spreadsheet/ccc?key=0AooK2vHYB3emdG5lMHg4c0lHMlg3c1dUQkNkWC1FX1E&usp=docslist_api#gid=1Global Realization Forecast:https://docs.google.com/a/ai.aiesec.org/spreadsheets/d/1l3T6GO9S3AasRKFE1xeS6Tr7y_1Iauv05GzzDYk3hUI/edit#gid=0
Links