Lessons LearnedGill Chester, Director, Little Man Project

• Let people know why it’s important to them/ the organisation.

• Keep it simple. Find out how the subject relates to learners everyday experiences and don’t tell them what they already know.

• Telling stories can be extremely powerful and use scenarios they can recognise.

• Involve users in content creation and testing.

• Create easy to understand tools and resources to save learners time.

• Connect the use of online learning to Performance Management and Competency Frameworks.

• Promote the use of LMS at Staff Inductions and Line Management Training.

• The site has to be easy and accessible, particularly for people with poor computer skills or those who lack confidence.

• It’s important that learners have fun and enjoy using it.

• Courses needs to be interactive and engaging.

• Look at what you have already…can you repurpose it?

• Lots of free solutions available (and these can help with other projects).

• Script sessions or videos and make sure content is easy to follow and relevant to audience.

• Consider creating a bank of trained online hosts to share the burden.

• Make sure everyone is on the same page.

• Consider how you can build a new resource into your current offering and make it work for you and your learners.

• Use a demo as part of the launch plan to create interest.

• By limiting access to the Toolkit for Managers we were making it an attractive benefit!

Befriend your SME’s

Being collaborative allows for clear communication, shared experience and a schedule that kept to plan.

Challenge breeds creativity

Incorporate a range of graphics, animations and diagrams to communicate the content efficiently.

Non-mandatory modules can still be popular

Well designed courses on relevant topics encourages use and helps uptake on modules.

User testing is vitalMake sure you allow time early on for users to testmodules.

Think before you buildThere are lots of ways to build content in Storyline taking the time to think it through before you start will save you time.

You can learn loads! You will learn things about the organisation and the work you do when creating content like this!

Design outside of the softwareDo much more preparation prior to writing information into the software.

Get feedback from a wide group of peopleDevelop a beta module and send this out for feedback from a wider pool of people.

Collaborate with Comms and MarketingMake more use of, and collaborate with our communications & marketing department.

User testing is vital

Piloting with a cross section of learners is crucial in ensuring the module is suitable for rollout.

Test complex interactions first

It is useful to build a demo of complex interactions prior to the full build.

Learners like to re-visit and re-tests

Don’t underestimate a learner’s desire to revisit content and improve their knowledge and scores.