gilbert silvius on lean information management
DESCRIPTION
Gilbert\'s presentation on the ASL/BiSL foundation \'Focus on Demand\' event (December 10th, 2009)TRANSCRIPT
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Informatiemanagement in tijden van crisis: Lean of Mean?
Gilbert Silvius
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Gilbert Silvius
Koninklijke Militaire Academie Fender Precision Bass 1963Vlaardingen Koninklijke Landmacht Erasmus Universiteit
2 kinderen MBA Getronics Synergie Consultancy .
Lect or Business, ICT en Innovat ie ProjectmanagementBusiness ICT A lignment 2027K a t h o l i e k e U n i v e r s i t e i t L e u v e n Ede PhD .
. Utrechtse Ondernemers Academie Master of InformaticsBedrijfseconomie Aetsveld
Af ghanist an Master of Project Management
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Crisis?
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4
De reactie op de crisis?
Software
Infrastructuur
Innovatie Beheer
10-30% 90-70%
50-40%
50-60%
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Maar de vraag neemt toe
Growing
Flat
Declining
Help enablegrowth!
Help improvemargins!
Help reducefixed and variable
costs!
Companyrevenue
IT budget
IT demand
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Het gevolg
Waar blijft de innovatie?
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IT strategieën
Perceptionof external
impact of IT
high
low
highlowPerception of internal impact of IT
Conservative•IT saves costs•Proven technology•Efficiency orientation
Essential•IT essential in realising strategy•New technologies•Effectiveness orientation
Innovative•IT as competitive edge•Experimental technologies•Innovation orientation
Business•IT is business•All technologies•Service orientation
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What business is this?
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What business is this?
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What business is this?
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IT strategieën
Perceptionof external
impact of IT
high
low
highlowPerception of internal impact of IT
Conservative•IT saves costs•Proven technology•Efficiency orientation
Essential•IT essential in realising strategy•New technologies•Effectiveness orientation
Innovative•IT as competitive edge•Experimental technologies•Innovation orientation
Business•IT is business•All technologies•Service orientationDoes IT
matter?
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Strategie geeft AlignmentIT
str
ateg
y
Innovative
Conservative
HighLowAlignment capability
Essential
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Business IT Alignment Maturity
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Business IT Alignment
PartnershipBusiness Perception of IT ValueRole of IT in Strategic Business PlanningShared Goals, Risk, Rewards/PenaltiesIT Program ManagementRelationship/Trust StyleBusiness Sponsor/Champion
Scope & ArchitectureTraditional, Enabler/Driver, ExternalStandards ArticulationArchitectural Integration:- Functional- Enterprise- Inter-enterpriseArchitectural Transparency, Flexibility
SkillsInnovation, EntrepreneurshipLocus of PowerManagement StyleChange ReadinessCareer crossoverEducation, Cross-TrainingSocial, Political, Trusting Environment
CommunicationsUnderstanding of Business by ITUnderstanding of IT by BusinessInter-/Intra-organizational learningProtocol rigidityKnowledge sharingLiaison(s) effectiveness
Value measurementIT MetricsBusiness MetricsBalanced MetricsService Level AgreementsBenchmarkingFormal assessments/reviewsContinuous Improvement
GovernanceBusiness Strategic PlanningIT Strategic PlanningReporting/Organization StructureBudgetary ControlIT Investment ManagementSteering Committee(s)Prioritization Process
Six IT Business alignment maturity criteria
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Business IT Alignment Maturity
Initial / Ad-Hoc Process
CommittedProcess
Established/FocusedProcess
Improved/ManagedProcess
OptimizedProcess
BusinessStrategy / Organization
ITStrategy / Organization
Alignment gap
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Business strategie <> ICT strategie
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Business strategie <> ICT strategie
Operational Excellence
Product Leadership
Customer Intimacy
Conservative 14% 5% 21% 40%Essential 11% 10% 25% 45%Innovative 2% 4% 8% 15%
27% 19% 54% 100%
IT Strategy
Business Strategy
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Strategie geeft AlignmentIT
str
ateg
y
Innovative
Conservative
HighLowAlignment capability
Essential
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Alignment matters!
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Alignment matters!
Strategic Alignment Maturity makes a significant contribution to company performance.
SAMs impact on company performance is .34. This is a very good validation of the relationship between SAM
and company performance.
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IT strategieën
Perceptionof external
impact of IT
high
low
highlowPerception of internal impact of IT
Conservative•IT saves costs•Proven technology•Efficiency orientation
Essential•IT essential in realising strategy•New technologies•Effectiveness orientation
Innovative•IT as competitive edge•Experimental technologies•Innovation orientation
Business•IT is business•All technologies•Service orientationIT does
matter!
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Informatiemanagement in tijden van crisis: Lean of Mean?
Gilbert Silvius
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Lean of Mean?
Meanin de betekenis van innovatief, met meer lef en meer visie
is een beter advies dan
Leanin de betekenis van conservatief en zo goedkoop mogelijk
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The new IT professional
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Competenties
TechnicalCompetencies
BehavourialCompetencies
ContextualCompetencies
Technical knowledge
Domain knowledge
Tool knowledge
Product knowledge
Project knowledge
….
LeadershipEngagement & motivationSelf-controlAssertivenessRelaxationOpennessCreativityResults orientationEfficiencyNegotiationValues appreciationEthics
Business (general)Business (specific)MarketingSystems, products & technologyPersonnel managementHealth, security, safety & environmentFinanceLegal
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Vragen?