gia singapore - prototyping (sarah & chris)

98
Co-designing & prototyping Dr Sarah Schulman & Chris Vanstone

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Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Breaking down interactions

so what

commissioner practitioner

analytic

what to look for

generative

what to design

Tanya

how

Hunch 1Tools are not enough

Behaviours

capacity builder practitioner

recruitment

team building

personal development

People behaviourTalking observing listening understandingrespecting

Analytic behaviourIdentifying patterns Deconstructing concepts Asking why and how

Generative behaviourIdentifying opportunities Developing ideas Thinking visually Thinking laterallyTranslating concepts between fields

Making behaviourUsing your hands Turning ideas into tangible products amp experiences

Feedback behaviourShowing workMaking improvements Constructive suggestions FailingPersistently iterating

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Breaking down interactions

so what

commissioner practitioner

analytic

what to look for

generative

what to design

Tanya

how

Hunch 1Tools are not enough

Behaviours

capacity builder practitioner

recruitment

team building

personal development

People behaviourTalking observing listening understandingrespecting

Analytic behaviourIdentifying patterns Deconstructing concepts Asking why and how

Generative behaviourIdentifying opportunities Developing ideas Thinking visually Thinking laterallyTranslating concepts between fields

Making behaviourUsing your hands Turning ideas into tangible products amp experiences

Feedback behaviourShowing workMaking improvements Constructive suggestions FailingPersistently iterating

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Breaking down interactions

so what

commissioner practitioner

analytic

what to look for

generative

what to design

Tanya

how

Hunch 1Tools are not enough

Behaviours

capacity builder practitioner

recruitment

team building

personal development

People behaviourTalking observing listening understandingrespecting

Analytic behaviourIdentifying patterns Deconstructing concepts Asking why and how

Generative behaviourIdentifying opportunities Developing ideas Thinking visually Thinking laterallyTranslating concepts between fields

Making behaviourUsing your hands Turning ideas into tangible products amp experiences

Feedback behaviourShowing workMaking improvements Constructive suggestions FailingPersistently iterating

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

so what

commissioner practitioner

analytic

what to look for

generative

what to design

Tanya

how

Hunch 1Tools are not enough

Behaviours

capacity builder practitioner

recruitment

team building

personal development

People behaviourTalking observing listening understandingrespecting

Analytic behaviourIdentifying patterns Deconstructing concepts Asking why and how

Generative behaviourIdentifying opportunities Developing ideas Thinking visually Thinking laterallyTranslating concepts between fields

Making behaviourUsing your hands Turning ideas into tangible products amp experiences

Feedback behaviourShowing workMaking improvements Constructive suggestions FailingPersistently iterating

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

commissioner practitioner

analytic

what to look for

generative

what to design

Tanya

how

Hunch 1Tools are not enough

Behaviours

capacity builder practitioner

recruitment

team building

personal development

People behaviourTalking observing listening understandingrespecting

Analytic behaviourIdentifying patterns Deconstructing concepts Asking why and how

Generative behaviourIdentifying opportunities Developing ideas Thinking visually Thinking laterallyTranslating concepts between fields

Making behaviourUsing your hands Turning ideas into tangible products amp experiences

Feedback behaviourShowing workMaking improvements Constructive suggestions FailingPersistently iterating

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Tanya

how

Hunch 1Tools are not enough

Behaviours

capacity builder practitioner

recruitment

team building

personal development

People behaviourTalking observing listening understandingrespecting

Analytic behaviourIdentifying patterns Deconstructing concepts Asking why and how

Generative behaviourIdentifying opportunities Developing ideas Thinking visually Thinking laterallyTranslating concepts between fields

Making behaviourUsing your hands Turning ideas into tangible products amp experiences

Feedback behaviourShowing workMaking improvements Constructive suggestions FailingPersistently iterating

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

how

Hunch 1Tools are not enough

Behaviours

capacity builder practitioner

recruitment

team building

personal development

People behaviourTalking observing listening understandingrespecting

Analytic behaviourIdentifying patterns Deconstructing concepts Asking why and how

Generative behaviourIdentifying opportunities Developing ideas Thinking visually Thinking laterallyTranslating concepts between fields

Making behaviourUsing your hands Turning ideas into tangible products amp experiences

Feedback behaviourShowing workMaking improvements Constructive suggestions FailingPersistently iterating

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Hunch 1Tools are not enough

Behaviours

capacity builder practitioner

recruitment

team building

personal development

People behaviourTalking observing listening understandingrespecting

Analytic behaviourIdentifying patterns Deconstructing concepts Asking why and how

Generative behaviourIdentifying opportunities Developing ideas Thinking visually Thinking laterallyTranslating concepts between fields

Making behaviourUsing your hands Turning ideas into tangible products amp experiences

Feedback behaviourShowing workMaking improvements Constructive suggestions FailingPersistently iterating

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

capacity builder practitioner

recruitment

team building

personal development

People behaviourTalking observing listening understandingrespecting

Analytic behaviourIdentifying patterns Deconstructing concepts Asking why and how

Generative behaviourIdentifying opportunities Developing ideas Thinking visually Thinking laterallyTranslating concepts between fields

Making behaviourUsing your hands Turning ideas into tangible products amp experiences

Feedback behaviourShowing workMaking improvements Constructive suggestions FailingPersistently iterating

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

People behaviourTalking observing listening understandingrespecting

Analytic behaviourIdentifying patterns Deconstructing concepts Asking why and how

Generative behaviourIdentifying opportunities Developing ideas Thinking visually Thinking laterallyTranslating concepts between fields

Making behaviourUsing your hands Turning ideas into tangible products amp experiences

Feedback behaviourShowing workMaking improvements Constructive suggestions FailingPersistently iterating

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Analytic behaviourIdentifying patterns Deconstructing concepts Asking why and how

Generative behaviourIdentifying opportunities Developing ideas Thinking visually Thinking laterallyTranslating concepts between fields

Making behaviourUsing your hands Turning ideas into tangible products amp experiences

Feedback behaviourShowing workMaking improvements Constructive suggestions FailingPersistently iterating

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Generative behaviourIdentifying opportunities Developing ideas Thinking visually Thinking laterallyTranslating concepts between fields

Making behaviourUsing your hands Turning ideas into tangible products amp experiences

Feedback behaviourShowing workMaking improvements Constructive suggestions FailingPersistently iterating

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Making behaviourUsing your hands Turning ideas into tangible products amp experiences

Feedback behaviourShowing workMaking improvements Constructive suggestions FailingPersistently iterating

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Feedback behaviourShowing workMaking improvements Constructive suggestions FailingPersistently iterating

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Storytelling behaviourDeveloping rational and emotive argumentsUsing different media Bringing ideas to life for different audiences

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Hunch 2Individuals are not enough

Teams

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Children Starting schoolImproving outcomes for

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Hunch 3Info is not enough

Projects

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

working with people practitioners and policy makers to develop new

kinds of solutions

co-design

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

film

see httpvimeocom23622896

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

prototypingfailing early

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

5017

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

looks like works like looks amp works like

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

our aim To enable more South Australian families to grow and thrive and fewer families to spiral towards state intervention

MARIONCITY OF

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

events link-ups

measuring

training

support

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

events link-ups

measuring

training

support

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

events link-ups

measuring

training

support

coaching

face to face interactions

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

events link-ups

measuring

training

support

bubble diagram

paper based tool

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

events link-ups

measuring

training

support

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

why prototype

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

what worksfor whom

when

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

what doesnrsquot

work

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Mitigating risk

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy development

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Mitigating riskUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

Policy developmentUNCERTAINTY HIGH

NO OF USERS HIGH

COST OF CHANGES HIGH

Piloting

PrototypingUNCERTAINTY HIGH

NO OF USERS LOW

COST OF CHANGES LOW

UNCERTAINTY MED

NO OF USERS HIGH

COST OF CHANGES HIGH

Running

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Learning objectives

Try out some new work behaviours for co-design and

prototyping

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

6behaviours

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

people

6behaviours

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

analyticpeople

6behaviours

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

generative

analyticpeople

6behaviours

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

generative

analytic

making

people

6behaviours

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

generative

analytic

making

feedback

people

6behaviours

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

generative

analytic

making

feedback

people

Know your user

Know what yoursquore testing

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Brief 02

open now

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groupsMake an ldquoorganiserrdquo that enables your partner to ldquofeel organisedrdquo

1 interview 2 sketch 7 test

25mins

3 make

6 improve 7 test again

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Children Starting schoolImproving outcomes for

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

1 Payment to outcomes

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

2 Human Resourcing

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

3 Where are the people

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

meet people in homes

communications

branding

zone managers

lawyers

4 Meeting people

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Brief 03

open now

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groups Create an experience to build connections between people and enable outcomes25mins

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

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THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve6 behaviours

20mins 20mins 15 mins

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Task in groups Create an experience to build connections between people and enable outcomes25mins

enjoymentsupportive relationshipsknowledge

sharing

1 outcomes 2 behaviours

3 interactions 4 storyboarding

5 test 6 improve 7 test again6 behaviours

20mins 20mins 15 mins

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Reflecting on Co-designingamp prototypingDr Sarah Schulman amp Chris Vanstone

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

what worksfor whom

when

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

how did it feel

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

whatrsquos the concept

1min

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

what changed

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

what will you

take away

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES