ghost in the blog: putting words in the mouths of experts

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Ghost in the Blog Putting Words in the Mouths of Experts @brockray | #MNBlogCon

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@brockray | #MNBlogCon

Ghost in the BlogPutting Words in the Mouths of Experts

@brockray | #MNBlogCon

I’m not an engineer…

@brockray | #MNBlogCon

@brockray | #MNBlogCon

Writing for a Brand• Complicated• Confusing• Boring

@brockray | #MNBlogCon

How to Write about Things You Don’t Understand(Yet)

@brockray | #MNBlogCon

A word about SMEs

Before we begin…

@brockray | #MNBlogCon

1. ResearchA Blogger’s Best Friend

@brockray | #MNBlogCon

Where to Begin?• What’s new and exciting

in the industry?• What are the biggest

challenges facing the industry?

• Why does this matter? • What happens without

this?

@brockray | #MNBlogCon

Can you explain it to me in layman’s terms?

@brockray | #MNBlogCon

There are no dumb questions

@brockray | #MNBlogCon

Don’t nod your head when you don’t understand

@brockray | #MNBlogCon

2. Find an AngleThe Heart of the Story

@brockray | #MNBlogCon

Ask “Why?” five times

@brockray | #MNBlogCon

Inspire, but don’t suggest

@brockray | #MNBlogCon

Dig deeper!• What surprises you

about this area?• What are the

unanswered questions?

• Why now?

• What does everyone else get wrong about this area?

• Supporting data or examples?

@brockray | #MNBlogCon

3. Advocate for the AudienceYou’re Here for Them

@brockray | #MNBlogCon

Don’t assume things about your audience

@brockray | #MNBlogCon

@brockray | #MNBlogCon

How would you explain this to a friend?

@brockray | #MNBlogCon

Push back when needed

@brockray | #MNBlogCon

4. Connect the DotsExplain How It Really Works

@brockray | #MNBlogCon

Your job is to tell stories

@brockray | #MNBlogCon

We are wired for causality

@brockray | #MNBlogCon

70%of buying decisions

are based on emotion

@brockray | #MNBlogCon

Help them feel confident with logic and data

@brockray | #MNBlogCon

Leverage “If-Then”

@brockray | #MNBlogCon

“As a _____, I need to _____ so I can _____.”

@brockray | #MNBlogCon

Not everything is a “brochure”

@brockray | #MNBlogCon

Add clarity without removing nuance

Your Job:

@brockray | #MNBlogCon

5. Use Their VoiceNot Yours

@brockray | #MNBlogCon

Check your ego at the door

@brockray | #MNBlogCon

Signature Words or Phrases

@brockray | #MNBlogCon

Questions?

@brockray | #MNBlogCon

Thank YouBrock Ray | @brockray