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    Submitted By Ghayur Khalid M.com 2 B. 2011

    SUPERIOR UNIVERSITY LHR. Page 1

    Topic:Causes Of

    PERSONNEL

    TURNOVER

    From A Workplace.

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    The Introduction

    The failure to retain professionals can have a negative impact on an entire

    system. Employee turnover occurs for a lot of reasons, including the lack

    of job satisfaction, organizational commitment. Problems related to job

    turnover can be so serious that the Extension Committee on Organization

    and Policy's leadership advisory council identified person retention as a

    national challenge. Hidden costs and workload responsibilities, can

    causes lose of employees voluntarily. At the core of this problem is job

    satisfaction, which is often tied to the employee's belief in their ability to

    do a job well.

    Voluntary personnel turnover occurs for a lot of reasons, including the

    lack of job satisfaction, organizational commitment, and lack of proper

    training. Loss of personnel can be costly both economically and in termsof human capital. Retention of professionals can be improved through

    proper training or strategic techniques designed to increase employee

    critical competencies, socialization, and job satisfaction.

    In this study I have suggested that competencies should increase the

    performance of professionals. Therefore skills and competencies are

    often learned through professional development after the hire. The

    overall goal for an organization should be to retain employees. Turnover

    is highest among new employees in most organizations.

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    The Purpose Statement.

    The purpose statement of this study includes exploring and understanding

    the employee problems and their views about employee retention and

    performances in the company Further the purpose of the study is to

    explore the organizational factors that support the performances among

    the employees. Motivating and keeping employees requires effective

    management practices and strong leadership skills. A good operating

    system and reasonable training are essential. Your people need the proper

    tools and support to do the job. A performance-based compensation plan

    should be designed very carefully to ensure that your employees are

    encouraged to build the business and are rewarded for their contributions,

    and provide as many extra benefits as possible. A positive corporate

    culture and a pleasant work environment are more important than money

    to most good employees. Employees should be trusted, included and

    empowered to make decisions. They also need to be part of a team

    working for the mutual benefit of the clients, the company and

    themselves. Ultimately, management and leadership skills and efforts

    will determine the success in providing an atmosphere where employees

    will be motivated to be effective and will remain in the company with

    loyalty.

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    The Significance.

    According to my study design retaining employees has a great challenge

    for a company. The company should make the strategies for theemployees to remain with them and not to leave them.

    The significance of this study can be seen by the role of Supportive

    Human Resource Practices that are found in the performance of

    employees it can be significant in a way that the manager of the company

    can lead the employee towards the development of job satisfaction and

    organizational commitment & how an employee performance affects on

    an organization. Successful managers and business owners remain those

    questions in their mind.

    High turnover often leaves customers, employees and departing

    employees take a lot of knowledge with them. This lack will makesit hard to meet organizations goals and serve customers well.

    Replacing employees costs money. The cost of replacing an

    employee is estimated at up to twice the individuals annual salary

    and this doesnt even include the cost of lost knowledge.

    Recruiting employees consumes a lot of time, effort and job

    searchers make decisions based on more than the sum of salary andbenefits.

    Bringing employees up to speed takes even more time.

    To keep employees and keep satisfaction high, we need to

    implement each of the respect, recognition, and rewards.

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    The Objectives.

    To improve the retention of employees, it must better understand the

    needs of new faculty through organizational socialization during hire.

    This includes reviewing existing training programs and modules, and

    basing them on a competency model and time frame that provides the

    optimum learning at the most crucial stage. To accomplish this aim,

    administrators and others involved in developing socialization strategies

    and improving retention should take into consideration the following

    points.

    Building a community network.

    To achieve SMART objectives.

    Working with a practical approach.

    Get involved.

    Managing advisory communities.

    Effective communications.

    Time management.

    Team-building.

    Leadership.

    Evaluation plan.

    Job satisfaction.

    Employee retention.

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    Methodology

    The methodology used in this study to check the validity, reliability and testing thevariables or hypothesis is mixed method approach through Questionnaires andInterviews both. Further information is given below:

    No. Sample size Respondents Area1. 10 HR Departments. Lahore2. 10 Govt. Employees Lahore

    3.10 Graduation Students Superior university.

    4. 10 Masters Students Superior university.5. 5 M.Phil Students Superior university.6. 5 Teachers. Superior university.

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    Literature Review

    There are several studies organizations that discuss the high cost of

    turnover and costs associated with hiring a new employee. These costs

    vary greatly depending on what is included in the analysis. Here we are

    reviewing ten literatures about our topic as a reference and further

    studies.

    Costs may actually be much higher when the value of human capital isincluded. In Extension, where public loyalty is based on the building of

    long-term grass-roots level relationships, there is also loss of human and

    social capital that accompanies an employee's resignation. The concept of

    human capital and knowledge management is that people possess skills,

    experience and knowledge, and therefore have economic value. Human

    capital increases productivity as well as projecting an increased value forthe stakeholder. Retention of well-trained employees provides more than

    just the traditional economic value Retention of employees, therefore, is

    critical to the continued growth and health of the organization. (Ramlall,

    2004).

    Retention has been studied from two different perspectives. The first is

    employee turnover, and the second focuses on organizational

    socialization. A great deal of literature exists on the subject of job

    turnover. However, very little of it relates specifically to the retention of

    faculty. Turnover research can be divided into voluntary and involuntary

    turnover. Voluntary turnover is defined as those employees who initiate

    separation from an organization. Research related to voluntary turnover

    suggests there are certain competencies and expectations that are critical

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    to new employee success and to their tenure within the organization.

    (Louis, 1980).

    Socialization is defined as a successful conversion from outsider to aneffective member of the entry organization. Indicators of effective social

    embeddedness through proper socialization include "organizational

    attachment and commitment, job satisfaction, social integration, role

    clarity, tasks & values." Socialization appears to play a major role

    through interaction and networking skills among an organization's

    membership. Failure can be costly. ((Allen, 2006).

    As with turnover, there is little information published on organizational

    socialization. However, there is some research that addresses

    competencies needed for new hires that are related to socialization and

    have been shown to reduce job dissatisfaction and employee turnover.

    There is also some recent research in the area of competency-based

    education curriculum in college course work. A competency is theapplication of knowledge, technical skills, and personal characteristics

    that lead to outstanding performance. ((Harder, 2010).)

    In this study I have suggested that competencies should be used as a

    foundation for improved performance of professionals. Unfortunately,

    many Extension hires do not come with college credits that include

    Extension-subject-matter- or competency-based Extension education

    curriculum. This is often learned through professional development

    training after hire . (Bieber, (1997) ).

    Competency models are frequently used to identify core skills and

    characteristics that are essential in successful extension work and

    personal job satisfaction. Many universities have developed Core

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    competency models but the difficulty in these models are not consistent

    "like" competencies & not does there appear to be any research related to

    the proper time frame for introducing each competency during the

    training period. ((Stone & Coppernoll, 2004), 1994).)

    Because many competencies required are specific to the organization,

    much of the content of competencies must be addressed within the

    organizational socialization concept (role clarity, co-worker support,

    politics, organizational goals and values). One of the most important

    issues regarding developing orientation and training is determining the

    skill set and competency needs of professionals in the field. This

    continues to be an issue. (Gamon, (1992),)

    Besides state-specific needs, it is agreed that professionals have a very

    diverse set of job duties and the number of competencies Extension

    agents should possess has increased This competency category includes

    understanding the mission and scope of retaining. Both of these aspectsrelate to role clarity or performance proficiency within the organizational

    socialization concept. He also conducted research on the training needs

    of existing faculty and identified necessary competencies. ((Beeman,

    1979). ).

    I would suggested that effective strategies should be implemented in

    order to promote retention. One of these areas is training, which includes

    both skills and competencies. The study reported here attempted to add

    some support as to which competencies and skills have the most value to

    newly hired county professionals and at what point during their first 3

    years each skill and competency should be taught and mastered. (Owen,

    (2010) ).

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    Theoretical Model

    Hypothesis:

    From above discussion, I come to know that PERSONNEL TURNOVER is caused

    by larger competencies, job dissatisfaction & unaware of professional trainings. So,

    further I am developing and testing my hypothesis to check whether it has an effect

    or not.

    H1: Competencies, Job Satisfaction & Professional Training has an effect on PERSONEL TRAINING.

    H 0: Competencies, Job Satisfaction & Professional Training has no effect on PERSONEL TRAINING.

    Now our model becomes:

    Personnel Turnover = a + b (Competencies) + c (Job Satisfaction) + d (Professional Training) + e

    Personnel Turnover

    Com etencies

    Professional Training

    Job Satisfaction

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    Ethical Consideration

    This study will include the ethical considerations as well. In this

    the particular respondents will be asked for permission for

    interviewing them, taking their consent for the research, assuring

    them that their information will be kept confidential and the

    information will be used only for the purpose of research only. A

    written consent will be signed so that no issues arise later on.

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    ANALYSIS

    DESCRIPTIVE

    INFERENTIAL

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    Descriptive:

    Descriptive Statistics

    N Minimum Maximum MeanStd.

    Deviation

    gender 40 1.00 2.00 1.3750 .49029

    age 40 1.00 5.00 2.9250 1.32795

    education 40 1.00 5.00 3.3500 1.14466

    occupation 40 1.00 5.00 3.1750 1.12973

    Job satisfaction 40 2.00 5.00 3.8000 .75786

    competencies 40 2.00 5.00 3.9250 .99711

    Professional training 40 1.00 5.00 3.1750 1.12973

    Personnel turnover 40 3.00 5.00 3.8250 .63599

    Valid N (list wise) 40

    The maximum & minimum in descriptive statistics for my problem using samplesize of 40 along questionnaires are 1.32795 for age and 0.49029 for gender.

    Graph

    Above graph shows scatter matrix for all variables on dependent variable.Scatter dots clearly shows that similar trend for both axis which means each

    variable have the similar effect whether that is independent or dependentvariable.

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    Regression:

    Model Summary

    Model R R Square

    Adjusted R

    Square

    Std. Error of the

    Estimate

    1 .128 a .016 -.010 .63903

    Interpretation:

    R is the coefficient of correlation equals to .128 which shows 1% dependentvariable are associated with independent variable.

    R2 = 0.016 which means 0.1% variation in the dependent variable is due to theindependent variable & remaining 99.9% is due to citreous Paribas.

    ANOVA b

    Model Sum of Squares df Mean Square F Sig.

    1 Regression .257 1 .257 .630 .432 a

    Residual 15.518 38 .408

    Total 15.775 39

    Hypothesis:

    H*: Model is not good fit.

    H1: Model is good fit.

    As our calculated value of F is 0.630 & significance level is .432 which is less than0.05 which means model is good fit.

    Coefficients

    Model

    Unstandardized Coefficients

    Standardized

    Coefficients

    t Sig.B Std. Error Beta

    1 (Constant) 4.232 .523 8.093 .000

    Job satisfaction -.107 .135 -.128 -.794 .432

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    Hypothesis :

    H*: Job satisfaction has no significant effect on Personnel Turnover.

    H1: Job satisfaction has significant effect on Personnel Turnover.

    Personnel Turnover = a + b (Job Satisfaction) + e

    Personnel Turnover = 4.232 + (.107) job satisfaction.

    Interpretation:

    The value of t is 0.794 & significance level is .432 which is less than 0.05 so weaccept H1 which means there is significant effect.

    Graph

    Interpretation:

    The difference between R2 quadratic & R2 linear is 0.002is less than 0.05 whichmeans our independent variable attitude is not valid for measuring. We can check it

    by CRONE BASH ALPHA for reliability & validity.

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    Regression: Model Summary

    Model R R Square

    Adjusted R

    Square

    Std. Error of the

    Estimate

    1 .062 a .004 -.022 .64308

    Interpretation:

    R is the coefficient of correlation equals to .062 which shows 1% dependentvariable are associated with independent variable.

    R2 = 0.004 which means 0% variation in the dependent variable is due to theindependent variable & remaining 100% is due to citreous Paribas.

    ANOVA b

    Model Sum of Squares df Mean Square F Sig.

    1 Regression .060 1 .060 .145 .705 a

    Residual 15.715 38 .414

    Total 15.775 39

    Hypothesis:

    H*: Model is not good fit.

    H1: Model is good fit.

    As our calculated value of F is .145 & significance level is .705 which is greater than 0.05 which means model is not good fit.

    Coefficients

    Model

    Unstandardized Coefficients

    Standardized

    Coefficients

    t Sig.B Std. Error Beta

    1 (Constant) 3.979 .418 9.522 .000

    competencies -.039 .103 -.062 -.381 .705

    Hypothesis :

    H*: Competencies has no significant effect on Personnel Turnover.

    H1: Competencies has no significant effect on Personnel Turnover.

    Personnel Turnover = a + b (Competencies) + e

    Personnel Turnover = 3.979 + (.039) Competencies.

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    Interpretation:

    The value of t is 0.381& significance level is .705 which is greater than 0.05 so weaccept H* which means there is no significant effect.

    Graph

    Interpretation:

    The difference between R2 quadratic & R2 linear is 0.019 is less than 0.05 whichmeans our independent variable attitude is not valid for measuring. We can check it

    by CRONE BASH ALPHA for reliability & validity.

    Regression:

    Interpretation:

    R is the coefficient of correlation equals to .151 which shows 1% dependentvariable are associated with independent variable.

    R2 = 0.004 which means 0% variation in the dependent variable is due to theindependent variable & remaining 100% is due to citreous Paribas.

    Model Summary

    Model R R Square

    Adjusted R

    Square

    Std. Error of the

    Estimate

    1 .151 a .023 -.003 .63694

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    ANOVA b

    Model Sum of Squares df Mean Square F Sig.

    1 Regression .359 1 .359 .884 .353 a

    Residual 15.416 38 .406

    Total 15.775 39

    Hypothesis:

    H*: Model is not good fit.

    H1: Model is good fit.

    As our calculated value of F is .884 & significance level is .353 which is greater than 0.05 which means model is not good fit.

    Coefficients

    Model

    Unstandardized Coefficients

    Standardized

    Coefficients

    t Sig.B Std. Error Beta

    1 (Constant) 3.555 .304 11.703 .000

    Professional training .085 .090 .151 .940 .353

    Hypothesis :

    H*: Professional Training has no significant effect on Personnel Turnover.

    H1: Professional Training has significant effect on Personnel Turnover.

    Personnel Turnover = a + b (Competencies) + e

    Personnel Turnover = 3.555 + (.085) Competencies.

    Interpretation:

    The value of t is 0.904 & significance level is .353 which is greater than 0.05 so weaccept H* which means there is no significant effect.

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    Graph

    Interpretation:

    The difference between R2 quadratic & R2 linear is 0.000 is less than 0.05 which

    means our independent variable attitude is not valid for measuring. We can check itby CRONE BASH ALPHA for reliability & validity.

    Correlations

    Correlations

    Job satisfaction competencies

    Professional

    training

    Personnel

    turnover

    Job satisfaction Pearson Correlation 1 .251 .311 -.128

    Sig. (2-tailed) .118 .050 .432

    N 40 40 40 40

    competencies Pearson Correlation .251 1 .399 * -.062

    Sig. (2-tailed) .118 .011 .705

    N 40 40 40 40

    Professional training Pearson Correlation .311 .399 * 1 .151

    Sig. (2-tailed) .050 .011 .353

    N 40 40 40 40

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    Personnel turnover Pearson Correlation -.128 -.062 .151 1

    Sig. (2-tailed) .432 .705 .353

    N 40 40 40 40

    INTERPRETATIONS:

    The value of Pearson Rank Correlation for JOB SATISFACTION is 1 which

    means their exists positive relation.

    The value of Pearson Rank Correlation for COMPETENCIES is .251 which

    means their exists POSITIVE & weak relationship.

    The value of Pearson Rank Correlation for PROFESSIONAL TRAINING is

    .311 which means their exists positive relation & NORMAL relationship.

    The value of Pearson Rank Correlation for sales is -.128 which means their

    exists NEGATIVE relation & weak relationship.

    Graph:

    Interpretation:

    The above graph shows that on x-axis we put personnel turnover and on y-axis we put jobsatisfaction then run in SPSS histogram graph. Here we come to know that the frequency of

    our 3 rd option is greater and there we see a normal curve.

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    Interpretation:

    The above graph shows that on x-axis we put personnel turnover and on y-axis we putcompetencies then run in SPSS histogram graph. Here we come to know that the frequency of

    our 3 rd option is greater and there we see a normal curve.

    Interpretation:

    The above graph shows that on x-axis we put personnel turnover and on y-axis we putprofessional training then run in SPSS histogram graph. Here we come to know that the

    frequency of our 3 rd option is greater and there we see a almost straight curve.

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    Discussion Guideand Proposal.

    The study reported here provided competency and skilldata that can be compared to findings in our studies toprovide support in identifying the most crucial

    competencies that can lead to job success and jobsatisfaction. These results also reinforce some previousstudies in areas of organizational socialization.

    Of significance to the study was the finding that certaincompetencies change in definition depending on the timeframe in which they are incorporated into the trainingprocess. It also becomes clear from the study that not onlymust the skills and competencies be clearly defined as thetime frames change.

    Bibliography(Allen. ( 2006). , p. 238). .

    (Beeman, C. M. (1979). ).

    (Harder, P. &. (2010).).

    (Stone & Coppernoll, a. K. (2004), 1994).).

    Bieber, S. a. ( (1997) ).

    Gamon, M. a. ((1992),).

    Louis. (1980).

    Owen, S. a. ((2010) ).

    Ramlall. (2004). 53.