getting what you want… done!...how do coaches stay positive? they keep it real. they set the tone...

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Presented by Valerie Hansen, SNS

Training, Systems Operations and Marketing Coordinator

Volusia County Schools, Daytona Beach, FL

Getting What You Want…

Done!


Hansen Squad


Is this presentation for YOU?


InspireMotivate

Get Stuff You Want DoneKick Butt


How Do YOU Kick Butt?

Movie clip from “Here Comes the Boom”, 2012


Grumpy Cat


Eeyore


Busybody


Bully


Starring roles as a manager…


Parent


Nanny


Thinker


Time Manager


Referee


Negotiator


Detective


Superhero


Cheerleader


Counselor


How Can I Be All This?!


3 Oscar-Worthy LEADING Roles

✓Creator (producer)

✓Communicator (actor)

✓Coach (director)


Creator


Creators Are Visionaries

Madam CJ Walker


Creators Take Risks


Benefits of Risk-Taking

✓Opens you up to new challenges and

opportunities.

✓Expands your comfort zone.

✓Improves your problem-solving skills.


So Why Don’t We?

✓ We focus on what could go wrong.

✓ We exaggerate the consequences.

✓ We underestimate ourselves.

✓ We discount the cost of inaction.


“I don’t have any limitations

on what I think I could do or

be.”

-Oprah Winfrey

Creators Have Confidence


Creators Have


DECISIONSHow badly do you need that toilet paper?

Creators Are Decision-Makers


YouTube, “Frank the Squirrel Crossing the Street”


Why Can’t We Make Decisions?

✓We want to be perfect.

✓We want to please everyone.

✓We are afraid of responsibility.

✓We are afraid of failure.


Creators Welcome Failure

✓ Failure is a redirection.

✓ Failure is an opportunity.

✓ Failure isn’t fatal. Or Final.


Creators Are Flexible

“I am a man of fixed and unbending principles…to be

flexible at all times.” Late Sen. Everett Dirksen


A. A. F. M.

✓ Admit it

✓ Apologize

✓ Fix it

✓ Move on

Creators Are…

✓Imaginative

✓Focused

✓Open-minded


Creators Dump The Box


How Do We Dump the Box?

✓ Eliminate negativity

✓ Change your routine

✓ Learn new things


Creators Don’t Try

Creators Do

Movie clip from “Star Wars: Episode V: The Empire

Strikes Back”, 1980


Creators See “The Big Picture”


Creators Communicate Their Vision


Movie clip from “Karate Kid”, 1984


✓Are Visionaries

✓Take Risks

✓Have Confidence

✓Have Passion

Creators

✓Make Decisions

✓Are Flexible

✓Dump the Box

✓Don’t Try, They Do


Communicator


Be Brief


Use Repetition


Say, Repeat. Say, Repeat.


Keep it Real


Keepin’ it Real…


Good communication in your

workplace builds trust among

employees, which leads to increased

productivity and morale.


Communicators Express Their Expectations


Personal Story


Communicators Listen Well


Movie clip from “Rush Hour”, 1998


When you listen well, you:

1. Make the speaker feel heard and understood.

2. Create a safe environment to express opinions.

3. Save time.


Communicators Pay Attention to

Body Language


Smile naturally – you are approachable and

likeable


Body Language


Body Language


Raise your eyebrows – you are friendly and

approachable


Body Language


Body Language


Keep eye contact– you are interested and

trustworthy


Body Language


Body Language


Cross your arms– you are uncomfortable, defensive

or unapproachable

DON’T


Body Language


Body Language


Check your watch– you are bored and have better

things to do

DON’T


Body Language


Body Language


Clench your fists– you are angry and ready for a

fight

DON’T


Body Language


Body Language


Communicators THINK Before They

Communicate

Communicators THINK Before They

Communicate


A Communicator’s Most Forbidden

Words

A Communicator’s Most Forbidden

Words


A Communicator’s Most Important Words

5- “You did a great job.”

4- “What do you think?”

3- “I was wrong.”

2- “Thank you.”

1- “We.”


Communicators

Are Brief

Keep it Real

Use

Repetition


Creator

Communicator

COACH


Coach

The only place success comes before work is in

the dictionary. --Vince Lombardi


Coaches Motivate and Inspire


✓ Motivate and Inspire

✓ Lead by Example

✓ Are Credible

✓ Manage Performance and Expect Results

✓ Stay Positive

✓ Serve Their Teams

✓ Are Accountable

CoachesCoaches


Challenge their team by having high expectations

Give the team their undivided attention

Make the team feel important

How Do Coaches Inspire?


Coaches Are Role Models


Coaches Do Their Best Work. Every Day.

No Exceptions.


Coaches Lead By Example

Movie clip from “Remember the Titans”, 2000


Coaches Are Credible

SAY

1/3

DO

2/3

“Do-Say” Ratio


In Negativity

In Drama

Or Gossip

Coaches


Coaches Are Accountable

Movie clip from “A Bug’s Life”, 1998


Coaches Manage Performance and

Expect Results


•Monitor •Provide

feedback

•Follow Up •Follow

Through

Coaches Hold The Team Accountable

Coaches Provide Constant and

Constructive Feedback

✓Stay positive

✓Focus on the actions, not the person

✓Be specific

✓Encourage dialogue

Coaches Provide Constant and

Constructive Feedback


Coaches Stay on Track

Remain visible

Consider other viewpoints

Turn obstacles into opportunities

Steer INTO adversity


Coaches Stay Positive

How Do Coaches Stay Positive?

They keep it real.

They set the tone of the day.

They don’t stress out.

They SMILE!


Who Would You Rather Have As a Coach?


Coaches Serve Their Teams


Other Ways Coaches Serve

Build relationships

Challenge thinking

Support and encourage

Drive results


Coaches Are Adaptable


T.V. clip from “Glee”, 2009

Coaches Are Adaptable

Creator

Coach

Communicator

Go Ahead and Role Play!


Get What You Want


Professional Standards Code:3210

•This session provides 1 (one) CEU in

Key Area 3-Administration

getting what you want… done!...how do coaches stay positive? they keep it real. they set the tone...

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