getting the most out of your early alert system presented by: dan lufkin kelly mcphee jennifer...
TRANSCRIPT
Getting the Most Out of Your Early
Alert System Presented By:• Dan Lufkin• Kelly McPhee• Jennifer Bradley• Sarah Leitz
GateWay Community College Phoenix, AZ Located in an urban environment in east-central
Phoenix Surrounding GateWay is a mix of low-income housing,
business and industry, and a large international airport
Variety of degree options in computers, business, court-reporting, University transfer, industrial (ie, auto, HVAC) and specialty Healthcare programs
Student Population Approx. 7,000 students, 2,800 full-time Enrollment
Majority of students are part-time
Average age 29
51% White, 25% Hispanic, 9% Black, 4% American Indian, 4% Asian/Pacific Islander, 7% Other
Hispanic Serving Institute – awarded a $2.76 million dollar Title V Grant in 2009
As a result of a attending this sessions, participants will be able to:
Identify the necessary components required for developing an interactive Early Alert System.
Formulate new ideas for existing or future Early Alert Systems.
Evaluate the effectiveness of your Early Alert System.
The Dark Ages
History and Evolution of the Early Alert System
History and Evolution of the Early Alert System
Dark Ages
One person show
Paper format
No data
Industrial Revolution
Home Grown Electronic System
Not User Friendly
One IT Controller
Not Easy to maintain
User End
problems/complications
The Evolution Continues…
Early Alert System
Text Aim
Peer Advocates
Marketing
Access database
Technological Age
Technology Resources
Merging the old with the modern
Technology Resources
Home-grown Early Alert System Faculty Submission Administrator
Access Database Utilize access as a resource to keep
all contact records and communicate between Peer Advocate and Administrator.
We utilized our home-grown Early Alert System and added technology plus human resources to enhance our Early Alert Process
Early Alert System – Faculty Submission
Early Alert – After Submission
Access Database
After the Early Alert has been entered into the Access database it is then sent to the Peer Advocates
Student Contact Tools
Phone
TextAim (computer-based texting system)
TextAim
Customer Contacts
Keywords
Groups
Technology is great and needed, but do we rely on it too much?
Human Connection
Bringing on a personal approach to create relationships
Human Connections
Information pamphlet re-designed Faculty and Students
Hi! Have you heard?
Early Alert
It’s great!
Early Alert!! Spread the word
Marketing
Faculty “Field Trips”
Workshops in the CTL/Faculty and adjunct convocations
Human Connections
Administrator Direct source between faculty, peer mentor and student Follow-up, Follow-up, Follow-up
Peer Advocate Personally call/email/text each student Face to Face meetings
Create an action plan Follow-up with each student multiple times
throughout the semester and re-asses action plan
DataData collected from Spring 2011
through Spring 2012
Results:SPRING 2011
SPRING 2012
Final Grade # who earned that
grade
# of total EAS
%
Pass (A, B, C) 44 103 43%
Fail (D, F) 20 103 19%
Withdraw (W) 32 103 31%
Withdraw Failing (Y) 7 103 6%
Final Grade # who earned that grade
# of total EAS
%
Pass (A, B, C) 71 204 34.8%
Fail (D, F) 75 204 36.7%
Withdraw (W) 45 204 22%
Withdraw Failing (Y) 10 204 4.9%
Incomplete (I) 3 204 1.4%
Results:
FALL 2011
Final Grade # who earned that
grade
# of total EAS
%
Pass (A, B, C) 82 242 33.8%
Fail (D, F) 55 242 22.7%
Withdraw (W) 96 242 39.6%
Withdraw Failing (Y) 8 242 3.3%
Incomplete (I) 1 242 0.04%
Thank You for your time!
Questions and Comments?
Contact Information
Dan Lufkin, Dean of Enrollment Management
602-286-8216
Kelly McPhee, Coordinator of Enrollment Services
602-286-8186
Jennifer Bradley, Title V: Coordinator of Student Services
602-286-8735
Sarah Leitz, Coordinator Student Services
602-286-8179
David Goodwin (TextAim)
480-703-6133