getting started with event center - university it · an event host can designate any attendee as a...
TRANSCRIPT
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WebEx T302016
Getting Started with Event Center
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Course GoalThe Event Center class will show you the keys to successful online events. You'll learn everything from start to finish; scheduling and starting an event, conducting the event, and using WebEx tools for Practice Sessions and feedback.
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Objectives
PageSchedule Meetings from Your WebEx Microsite 04Event Emails 34Managing Registration and Survey Questions 42Create a New Program 48Starting Your Event 51Understanding the Roles Inside an Event 53Inside the Event Manager & Managing Participants 59Managing the Q&A 67Practice Session 76Share Multimedia 79
Table of Contents
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Scheduling an EventFrom your WebEx Microsite
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Scheduling an EventLogging Into Your Microsite
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Scheduling an EventAccessing Event Center
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Scheduling an EventBasic Information
Quick Scheduler Template options are the fastest way to schedule meetings on the WebEx site
Group live or recorded events for a specific project, product, or audience.
Attendees may choose to attend multiple events in the same program and enroll for them at one time.
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Scheduling an EventBasic Information
To create a customized Event or Template, use the Advanced Scheduler
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Scheduling an EventEvent Description & Options
Post-event survey and Destination URL after the event
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Create Survey QuestionsAdd Text Box
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Create Survey QuestionsAdd Text Box
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Create Survey QuestionsAdd Check Boxes
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Create Survey QuestionsAdd Check Boxes
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Create Survey QuestionsAdd Option Buttons
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Create Survey QuestionsAdd Option Buttons
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Create Survey QuestionsAdd Drop-Down List
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Create Survey QuestionsAdd Drop-Down List
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Create Survey QuestionsMy Survey Questions
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Create Survey QuestionsMy Survey Questions
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Scheduling an EventAttendees & Registration
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Scheduling an EventCustomize Registration Questions
Click [My Registration Questions] to select from your pre-saved questions
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Scheduling an EventRegistration Approval Rules
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Scheduling an EventRegistration Approval Rules
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Scheduling an EventRegistration Approval Rules
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Scheduling an EventPresenters & Panelists
The 1st Panelist in the Event will be the Presenter
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Scheduling an EventEmail Messages
Customize email messages as well as schedule reminders, Thank You, and Absentee Follow-Up Emails
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Scheduling an EventSave as Template…
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Scheduling an EventSchedule This Event
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Scheduling an EventSend Event Emails
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Scheduling an EventEvent Information
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Event EmailsHost, Panelist, & Attendee email confirmations
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Event EmailsHost Email Confirmations
Attendee Confirmation Panelist Confirmation
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Event EmailsPanelist Email Invitation
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Event EmailsAttendee Email Invitation (Registration Email)
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Event EmailsRegistration Splash Page
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Event EmailsRegistration Password (Optional)
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Event EmailsRegistration Questions
Custom Registration Questions (Optional)
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Event EmailsRegistration Approval Email
Join the Event
View Invitation in other time zones or
languagesAudio Instructions
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1-8885550000(US)
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Managing RegistrationApprove or reject registered users based on the answers provided on their registration form
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Managing RegistrationMy Meetings
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Click the number links to manage registration
?
☓✓
Pending
Approved
Rejected
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Managing RegistrationManage Registration Page
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Manage Survey QuestionsPost survey questions
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Manage Survey QuestionsYour Survey Questions and Creating New Ones
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Create a New Program Programs give you the ability to group live or recorded events for a specific project, product, or audience. Attendees may elect enroll in multiple events in the same program and enroll for them at one time.
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Create a New ProgramBuild a New Program
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Create a New ProgramBuild a New Program
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Starting Your Event
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Starting Your EventStart or Manage Your Scheduled Event
3 21Click [Start] to initiate your meeting anytime as the Host
Click the meeting Topic to:• Edit or Cancel Meeting• Manage Registration• Send Event Emails• View more info like
• Meeting Number• Password• Audio Connection• Direct Link• Host Key
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Roles Inside an Event
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Roles Inside an Event
An event host is responsible for coordinating and controlling an event. Only one person can be an event host at a time.
Schedule and start an event
Start and end a practice session among the panelists
Invite attendees to a scheduled event
Invite attendees to an event in progress
Grant privileges to attendees or panelists during an event
Designate a presenter
Assign the host role to another panelist, and reclaim the host role
Answer attendees' questions during a question-and-answer (Q & A) session
Restrict access to an event
Specify or edit a greeting or message for attendees during an event
Pass the poll coordinator role to another panelist
Record an event
End an event
Host Role
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Roles Inside an Event
An event host can designate any Panelist as a presenter. A Presenter is responsible for providing content during an event.
Shares documents, presentations, and whiteboards
Save documents, presentations, and whiteboards in the content viewer
Shares applications, Web browsers, and screens/desktops
Share multimedia web content
Take a poll if the Host passes the Poll Coordinator role to the Presenter
Save a poll questionnaire and poll results to a file
Answer attendees' questions during a question-and-answer (Q & A) session
Send text responses to attendees' questions on the Q & A tab
Participate in a practice session
Participate and save chat messages to a file
Save a Q & A session to a file
Record an event
Presenter Role
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Roles Inside an Event
An event host can designate any attendee as a Panelist during an event. A Panelist is a Participant who is primarily responsiblefor assisting the Presenter. Any number of Attendees can be Panelists.Participate in discussions to which other attendees listen
Respond to public and private chat messages
Annotate shared documents
Start a poll if the host passes the poll coordinator role to the panelist
View and answer attendees' questions in a Q & A session
View poll results
Annotate shared applications, web browsers, and screens/desktops, if the presenter grants annotation control to the panelist
Participate in a practice session
Save chat messages to a file
Download files that the presenter publishes
View live video that the presenter sends
View feedback
Panelist’s Role
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Roles Inside an Event
An event Attendee participates in an event, but generally does not present information.View shared documents, presentations, and whiteboards in the content viewerView shared applications, web browsers, and screens/desktopsView shared multimedia web contentParticipate in a poll and chatView live video that the presenter sendsIf the event host or presenter grants the appropriate privileges to Attendees, an Attendee can also:
AnnotateSave documentsRecord an event
Attendee’s Role
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Roles Inside an Event
Manages the poll inside an eventPrepare poll questionnaireConduct a poll during the event
Polling Coordinator
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Inside the Event Manager
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Inside the Event ManagerEvent Application
Q&A
Chat
Feedback
Attendee ListParticipants List(Panelists + Attendees)
Attendees will listen to the Event over VOIP Broadcast Mode unless you give them privileges to dial in
Attentiveness Tracker
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Managing Participants
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Managing ParticipantsChange Role To
• Right Click a Panelists’ Name• Change Role To à
• Presenter• Panelists• Attendee• Host• Polling Coordinator
*Attendees must be promoted to Panelist before they can become a Presenter
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Managing ParticipantsFeedback and Feedback Results
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Managing ParticipantsAttentiveness Tracker
• Attention is tracked if the Attendee is activity clicked inside the Event window
• WebEx will track the ratio of attentiveness and give a % on the Usage Report at the end of your event
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Managing ParticipantsAssign Privileges To à
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Managing ParticipantsAssign Privileges To à
Attendee Privileges Panelist Privileges
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Managing the Q&A
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Managing the Q&AReceiving a Question
Edmond Leclair - 08:33 AMQ: When will the meeting Start?
Only Panelists will be able to view the Questions
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Managing the Q&AManaging the Question – Assign to
Edmond Leclair - 08:33 AMQ: When will the meeting Start?
Assign questions to Panelists• Right Click a Question• Assign To à• Select a Panelists Name
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Managing the Q&AManaging the Question – Priority
Edmond Leclair - 08:33 AMQ: When will the meeting Start?
Prioritize questions based on level of importance• Right Click a Question• Priority à
• High• Medium• Low• Clear
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Managing the Q&AManaging the Question – Defer…
Edmond Leclair - 08:33 AMQ: When will the meeting Start?
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Managing the Q&AManaging the Question – Dismiss…
Edmond Leclair - 08:33 AMQ: When will the meeting Start?
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Managing the Q&AAnswering a Question
Edmond Leclair - 08:33 AMQ: When will the meeting Start?
Tuesday at 3pm EST
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Managing the Q&AManaging the Question
Edmond Leclair - 08:33 AMQ: When will the meeting Start?SARAH GARRETT - 09:01 AMA: Tuesday at 3pm EST?
• Questions and Answers will become viewable to all once they are answered by the Panelists
• Questions answered privately are only viewable by the Attendee who sent the question
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Managing the Q&AQuestions and Answers
[Open Questions and Answers…] will allow you to load your previously saved Q&A into your event
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Practice Session
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Practice SessionStart a Practice Session
• Attendees outside the practice session cannot see shared content or hear audio from the practice session.
• Attendees can view chat messages from Panelists but cannot send chat messages.
• To communicate with you, attendees can use Feedback or Q&A
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Practice SessionInside a Practice Session
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Sharing ContentMultimedia…
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Sharing ContentMultimedia…
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Sharing ContentMultimedia…
• Media will play on Participant’s individual computers• Instruct participants to double click media box to
enlarge to full screen
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SummaryOverview and Support
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Summary
Topics Sub-TopicsScheduling events from your WebEx Microsite
Basic SchedulerAdvanced SchedulerSurvey QuestionsManaging EventsBuild a New Program
Inside the Event Room Roles inside the EventAssigning PrivilegesManaging Q&AStarting a Practice Session
Sharing Content Multimedia…
Overview
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Summary
United States (888) 447 - 1119North America Toll +1 (303) 389 - 4018Worldwide Customer Care conf.cfer.com
24/7 Customer Care Support
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Thank You
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