STEP-BY-STEPGetting started with EmployeeCare

Welcome to EmployeeCare, powered by LifeWorks!A total wellbeing solution with an employee assistance programme, discounts and rewards – all bundled into one simple app.

NEWSFEED Stay connected with your company News Feed

WORK Direct access to your teams’ contact information

through the Colleague Directory

PERKS 1000+ savings – Shop Online, Discounted

Gift Cards, In-Store Deals, Exclusive Offers

LIFE A wealth of content for your well-being –

Articles, Toolkits, Podcasts, Resources

PROFILE Your picture and information, access to your

digital Wallet, quick link to the Help Support

GET INVOLVED! TO-DO LIST

2 CHOOSE YOUR SNACKABLE WELLBEING TOPICS

3 CALL FOR 24/7 COUNSELLING SUPPORT

4 EXPLORE HOW MUCH YOU COULD SAVE WITH PERKS

1 SET UP YOUR PROFILE

1 SET UP YOUR PROFILE

From the News Feed home page:

1 Click on Profile (top right)

2 Click Edit Profile

3 Upload your Profile Picture

4 Enter Your Information

5 Click Save

* Note: If you enter your Company Date and Date of Birth it will generate anniversary and birthday celebration posts!

SETTINGSFrom your Profile drop down – click Settings

1 Manage your Snackable Wellbeing topic choices

2 Control your Email Notifications

3 Change your Password

* Note: Company announcements may push email notifications

2 CHOOSE YOUR SNACKABLE WELLBEING

3 CALL FOR 24/7 COUNSELLING SUPPORT

Discover relevant bite-sized wellbeing topics in Snackable Wellbeing.

Topics that match your interests and activity will then appear on your personalised News Feed view.

From your Profile drop down – click Settings

1 Manage your Snackable Wellbeing topic choices

2 Select Change Topics under Snackable Well-being

You have 24/7 access to qualified counsellors for immediate support with work, money, health, life and family.

Find out more from the Life homepage:

1 Call our 24/7 helpline for free on 0800 917 9330

2 Based on the call, a counsellor may recommend up to four counselling sessions (face-to-face or over the phone) or

3 Put you in touch with charities or support groups in your area

YOUR WELLBEING RESOURCE

4 PERKS AND YOUR DIGITAL WALLET

You have access to 8000+ clinically verified and trusted articles, podcasts and toolkits.

From the Life Homepage:

1 Click on Employee Assistance

2 Use the search bar to find the right topic for you

With Perks you can save £1,928 each year* with discounts on everyday purchases. With gift cards, in-store and online discounts you can save at hundreds of stores, including Curry’s, Tesco, John Lewis, Argos, Waitrose and more.

Your Digital Wallet tracks your purchases and holds your accumulated Cashback.

Note

• It can take up to 14 days for the Cashback to appear in your Wallet as ‘Tracked’

• It can take up to 60 days to be confirmed as ‘Available to withdraw’, depending on the retailer’s return policy

• The first time you choose to withdraw you will be asked to link to a UK bank account on PayPal

* 2017 ONS Statistics for Average UK Weekly spend, overlaid against available Perks on LifeWorks

EMPLOYEECARE

SHOP ONLINE WITH CASHBACK

1 Choose retailer

2 Select ‘Get Cashback’

3 Proceed to the retailers website (no code or coupon necessary)

4 Cashback is tracked and accumulates in your Digital Wallet

5 When your Wallet has accumulated £5 or more in cashback, you can transfer it to a linked PayPal account or UK bank account

DISCOUNTED DIGITAL GIFT CARDS

1 Choose retailer

2 Enter Gift Card value

3 Hit ‘Buy Now’

4 Receive electronic Gift Card via email

IN-STORE DEALS

In-Store Offers includes exclusive deals and discounts on in-store purchases.

1 Browse offers in the ‘In-Store Offers’ tab under Perks, all listed by retailer

2 Simply click on the offer that interests you to access

3 Print the voucher or show your phone in-store

EXCLUSIVE OFFERS

Exclusive Offers are deals just for members and deliver big savings through online vouchers and promo codes.

1 Simply click the Exclusive Offer that interests you in Perks

2 Click ‘Visit Website’ to redirect to the retailers website and redeem!

Canada Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

GRP1968 – 1118R