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4/8/2019 Getting Started with ACEMAPP I ACEMAPP

Getting Started with ACEMAPP Welcome to ACEMAPP! This guide will provide you with an overview on how to navigate the ACEMAPP system in order to help you meet compliance for your upcoming clinical rotations.

Please read through this article to get started, or you may quickly jump to one of the options below:

1. Introduction

2. Requirements 3. Courses and Assessments 4. Third-Party Vendors s. FAQ's

Introduction

Within ACEMAPP, each school and clinical site has different requirements.

To meet compliance for your clinical rotation(s), any outstanding items that are required for you to complete will be located on your dashboard (homepage).

These items are divided up into "Requirements" (background checks, immunizations, electronic forms, etc.) and "Courses and Assessments".

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Reguirements

Your specific requirements are located in the "All Requirements" table.

Overview: This table is broken-down into three sections:

• Requirements = Requirements that are completed. Nothing more is needed at this time. • Incomplete Requirements = Requirements that are still outstanding. Upload the document (if

available), or submit to your school coordinator for review.

• Expiring Requirements= Requirements that will expire soon.* Upload the document (if available), or submit to your school coordinator for review.

Requirements

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• A solid dash (-) means that the requirement is available to be completed (if necessary), but

does not affect compliance within ACEMAPP.

Manage Requirements: How your documents are managed or submitted will also depend on how the school or site is

configured in ACEMAPP.

If the school or clinical site allows for you to upload, manage or complete your own requirements within your ACEMAPP account, there will be a "Manage Documents" button next to the requirement. C!J 0 8 Va·::01 C11,ou1>Fcx x x r, A

Once the document has been submitted, you will see the status "Pending", meaning that the item is pending approval from the school. You will also see a "Pending" icon/triangle on the requirement item in the navigation table until the item is approved by your school coordinator.

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If there is no "Manage Documents" button, then your requirement will be managed outside of ACEMAPP. Please contact your school coordinator for further assistance. - ....,__ • >-;WMr

Courses and Assessments

In ACEMAPP, your school or clinical site may also require that you take a series of courses and/or

assessments in order to meet compliance.

If requ ired, these items will appear in the "Courses and Assessments" table on your dashboard,

below the "Requirements" table.**

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**Please note: If a payment is required, you will need to make your payment before you will have access to your courses and assessments. Additionally, these items may also not appear on your dashboard until you have been assigned to a clinical rotation by your school.

Overview: In ACEMAPP, courses serve to deliver necessary information in order to complete the related

assessment.

This table includes the name of the course/assessment, the number of attempts used, the (total)

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Courses a nd Assessments

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***Please note: Your assessments are good for one year after successful completion within ACEMAPP, and will become available for

you to retake 30-days prior to the expiration date.

Manage Courses & Assessments: In most cases, you will have an unlimited number of attempts to review a course, as indicated by the

infinity symbol (oo); however, you may have only a limited number of attempts to take an

assessment.

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To take a course and/or assessment, simply click on the "View Course" or "Take Assessment" button, and the course or assessment will open.

In a few instances, there is also a "Download Supplemental Course PDF" button located on the first slide, which also contains the course information that you may utilize.

The Health Insurance Portability and Accountability Act (HIPAA)

Your Guide to Safeguarding Patients and Complying with the Law

Once the assessment has been successfully completed, the "Take Assessment" button will no

longer be active and you will see a green check. The expiration date will be extended for 1-year.

If you did not successfully complete the assessment and have used up all of your available attempts, the "Take Assessmentt" button will no longer be active. Instead you will see "Exceeded Attempt Limit", and you will need to contact your school coordinator to have the test reset.

Courses ond Assessments

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41812019 Getting Started with ACE MAPP I ACE MAPP

Third-PartY. Vendors

ACEMAPP interfaces with several third-party vendors to simplify the compliance process for you by

allowing you to link your ACEMAPP account directly to the associated Vendor to satisfy some of

your compliance items. These items may include your Background Check, Drug Screen, BLS, and

Immunizations.

If your school or clinical site utilized third-party vendor integration, the associated Vendor logo will

appear in the "Vendors" window on the left-side of your dashboard.

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For directions on each of our partnering vendors, please review the related Help Desk articles

below:

• Advantage Students (lnfoMart) (https://acemapp.org/kb/120)

• Verify Students (by Corporate Screening) & (https://acemapp.org/kb/SO)Medicat

(https://acemapp.org/kb/50) ( (https://acemapp.org/kb/SO)lmmunitrax

(https://acemapp.org/kb/50)) (https:/ /acemapp.org/kb/50)

o Verify Students (by Corporate Screening) (https://acemapp.org/kb/124) - [Background

Check & Drug Screen only] 0 Medicat (https://acemapp.org/kb/123) ( (https://acemapp.org/kb/123)Immunitrax

(https://acemapp.org/kb/123)} (https://acemapp.org/kb/123} - [Immunizations only]

• Complio (powered by American DataBank) (https://acemapp.org/kb/119)

FAQ's Q: Will my requirements need to be uploaded multiple times if they are all listed on one sheet?

A: Yes. Each of your requirements will need to be uploaded separately. If all of your requirements (i.e., immunizations) are listed on one document, then you will need to upload that same document

into each of the different requirements within your ACEMAPP account.

Q: My requirement shows "Pending". When will my document(s) be approved? A: Your requirements are approved by your school. Please reach out to your school coordinator

to request a review of your pending requirements within ACEMAPP.

https :l /acemapp.org/kb/185 6f7

https://acemapp.org/kb/119https://acemapp.org/kb/123https://acemapp.org/kb/123https://acemapp.org/kb/123)Immunitraxhttps://acemapp.org/kb/123https://acemapp.org/kb/124https://acemapp.org/kb/50https://acemapp.org/kb/SO)lmmunitraxhttps://acemapp.org/kb/50https://acemapp.org/kb/SO)Medicathttps://acemapp.org/kb/120


Q: My course contains questions, but my answers are not being recorded? A: In some of the courses, there may be questions as part of the presentation. These questions

are simply considered 'practice', and your answers will not count towards your assessments. As the

assessments are separate from the courses, they will need to be accessed and completed

separately.

https://acemapp.org/kb/185 717


4/8/2019 Login to ACEMAPP I ACEMAPP

Login to ACEMAPP You will receive a welcome email from ACEMAPP with a link allowing you to set your password.

If you have forgotten your password, click on "Login" in the upper-right corner of the acemapp.org

(https://acemapp.org) homepage, then click the "Forgot Password" button.

If you have not received your Welcome email, please check your spam/junk folder and verify with your school that

they have created your account.

-- - ... - - -

Enter the email address with which you were registered. For most students, this would be your school email

account.

-E-You will then receive an email containing a link to reset your password. If you do not receive it within the hour,

check your spam folder or contact us (https://acemapp.org/contact).

https://acemapp.org/kb/53 1/1

https://acemapp.org/kb/53https://acemapp.org/contacthttp:https://acemapp.orghttp:acemapp.org

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4/8/2019 ' Password I ACEMAPP

Create A Password

Your password/passphrase must meet the following criteria:

Step 1: Decide what you want your password to be. The criteria is outlined below.

1) Minimum of 8 characters 2) Score of 2 or better (out of 4) 3) Your name cannot be part of the password

Password (Must have a minimum of 8 characters and a score of 2 or bener to save) Password 1s st:t ,i

_-I Score 0/4

• use a rew words. avoid common phrases • No need for symbols. digits. or uppercase letters

Example: A pasSWOut Short password like "Ac3M4pp!"

Step 2: ACEMAPP recommends using passphrases, which are more secure and easier to remember than a

password. For instance, the passphrase lreallyloveACEMAPP! is far easier to remember than Ac3M4pp!

Note: ACEMAPP follows industry standards for password security and utilizes a password strength meter which requires passwords to be at a minimum strength of 2 (out of 4). The system will dynamically show you the password score as you type, and will provide feedback:



I

4/8/2019 Requesting ACEMAPP Support I ACEMAPP

If you have any questions, concerns, or general feedback about the ACEMAPP program, we are happy to

provide support via email at [email protected] or by phone at 844-223-4292 M-F 8:00am-5:00pm. You

may also request support directly from your ACEMAPP account.

While logged in, click on your name in the upper right hand corner from any page and click "My Support" 1 .

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• To create a new support request, click "Submit New Ticket" 2 .

You will then enter your subject line and a message. Within the message, describe your question or concern to the

best of your ability. Once satisfied, click "Submit" 3 .


https://acemapp.org/kb/80mailto:[email protected]

4/8/2019 Requesting ACEMAPP Support I ACEMAPP

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-•---------One of our ACEMAPP customer service representatives will review your ticket and get back to you as quickly as

possible. To check the status of your ticket, simply click on "My Support" 1 , which will appear in orange while

waiting on a reply from an ACEMAPP representative.

Download Guide (/file-manager/get/l0MwhNRcGx0x59413bacf1655)

