getting started new user - baptist health south …...mfa-based resource, use the user portal to...
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Getting Started – New User
To begin, open the Multi-Factor Authentication Service
email in your inbox.
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Getting Started – New User
Click the link https://mfa.baptisthealth.net/portal.
This link takes you to the MFA User Portal site where you
complete your account configuration.
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Getting Started – User Log In
Enter your Active Directory Username and Active
Directory Password (also referred to as your AD
credentials).
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Getting Started – User Log In
Click the Log In button.
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Getting Started – User Log In
If you are a new user and never changed your original
password or if your password expired, you may be
prompted to change your password.
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Getting Started – User Setup
When configuring your User Setup, you first need to
confirm the method you wish to use (Text Message,
Phone Call, or Mobile App) for authentication.
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Getting Started – User Setup Text Message
In the above screenshot, the selected Method is Text Message.
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Getting Started – User Setup Text Message
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Note: your PIN must meet the following criteria: • Must be numeric. (0-9)
• Must be between 4 and 20 digits long.
• Cannot contain 3 sequential digits. (i.e.: 12384)
• Cannot contain 3 repeating digits. (i.e.: 33384)
• Cannot contain any 4 digit subset from your phone number(i.e.: If phone number is 305-372-6658, PIN cannot contain 3053, 5372 or 6658 or any other 4 digit subset of the number)
When this method is selected:• Enter the phone
number you want to use for authentication
• Enter a PIN• Click the Text Me Now
to Authenticatebutton when finished.
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Authentication – Text Message
You will receive a text message,
similar to the one to the right, asking
you to reply with the verification
code provided followed by the PIN
you created during setup.
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Authentication – Text Message
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• In this example, the verification
code is 193061 and the PIN is
9845.
• Enter 1930619845 and tap the
Send button.
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Authentication – Text Message
Once the message is delivered the
authentication process is complete.
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Getting Started – Security Questions
Upon completing the verification step for your selected method,
you are prompted to configure your security questions.
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Getting Started – Security Questions
Select four questions, enter the appropriate answers,
and click the Continue button.13
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Getting Started – Welcome
The enrollment process is now complete. You can now access any
MFA-based resource, use the user portal to enable a one-time bypass
for MFA authentication, change the notification method, update the
contact number, change your PIN, activate the mobile app (one of the
methods), or change your security questions.14
The message displayed changes based on the method selected.
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Login with Recovery Questions/One Time Bypass
If your device is unavailable, you may initiate a one-time
bypass to access MFA-enabled resources.
To do this, use your security questions as your second
verification.
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Login with Recovery Questions/One Time Bypass
Enter your Username and Password, then click the Log In
button.
Since the device is unavailable wait 60 seconds to be
prompted with your security questions.
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Login with Recovery Questions/One Time Bypass
After the timeout, you are prompted to answer the four
security questions you configured during setup.
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Login with Recovery Questions/One Time Bypass
Enter the appropriate information for each security question,
then click the Log In button.
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Login with Recovery Questions/One Time Bypass
To initiate a one-time bypass, click the One-Time Bypass icon.
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Login with Recovery Questions/One Time Bypass
Click the Confirm button if you are sure you want to continue.
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Login with Recovery Questions/One Time Bypass
• By clicking Confirm, a one-time bypass is issued and Multi-Factor
Authentication will be skipped during your next sign on.
• You will be able to access a MFA-enabled resource using just
your AD credentials for either 5 minutes or one successful
authentication, whichever comes first.21