getting serious with elearning using serious gaming and web 2.0 tools in learning using knowledge to...

Getting Serious with eLearning

Using Serious Gaming and Web 2.0 Tools

in Learning

Using Knowledge to Build Media

Kelly Juhasz

April 24, 2008

www.juhaszdevelopment.com



Who needs to know about Serious Games?

•Games designers who are being asked to include instructional elements within game play and are looking for guidance on how to make those additions.

•Learning designers who are interested in adding computer games and simulations to their learning designs.

•Line of business decision-makers who are exploring ways to reach an increasingly wired, hyper-connected workforce already accustomed to anytime, anywhere access to ideas, information and each other.

•Educators - at all levels.Anne Derryberry, 2007


Serious Games

• Play is an important contributor to human development and learning

• Play is a mandatory element of serious games

Anne Derryberry, 2007



Benefits

•The benefit of simulated experiences and serious games is that failure doesn't mean a life-destroying professional disgrace or suffer dangerous consequences of a wrong decision with life or death

•Focus on specific and intentional learning

•Ability to change beliefs, skills, behaviours

•Engaging and entertaining

•Pressure and demand from learners for more engaging training


Serious Games

Challenges

• Cost

• Lack of understanding of design and how learners learn

• Lack of experience in playing games

• Lack of experience in education and instructional design

• Lack of support from senior management to explore the gaming ideas and how they can benefit the company.

• Lack of standards in design and platforms (industry)

• Upcoming lack of skilled game developers (industry)


Game-based software that takes students inside cells to experience the structures and processes of cell biology. It uses:

•Current scientific literature

•3D interactive environment called the cellscape

•Online learning community

•Uses state-of-the-art computer gaming technology

•Augments current teaching practices with virtual environments

•Users to learn through exploration, interaction, and manipulation.




Standards of Professionalism and Ethics

• Create a simulation that would give professionals that experience without the consequences.

• Create an interactive scenario in which the learner had to go through a day in the life of a farm consultant.

• The game laid a number of ethical traps.

• Most people who played the simulation would find themselves in an unethical situation from which they could not escape.

The Agricultural Institute of Canada



Second Life


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Web2.0

A second generation of web-based communities and hosted services.

Web 2.0 tools facilitate:•creativity •collaboration •sharing between users



Web2.0 Technologies

Technologies such as:• Weblogs (blogs),• Social bookmarking, • Wikis, • Podcasts, • RSS feeds (and other forms of many-to-many publishing), and • Social software

....provide enhancements over read-only websites and create communities.


Blog (Web-log)

• An online diary • A personal chronological log of thoughts

published on a Web page • Typically updated daily or weekly • Often reflect the personality and viewpoint of

the author• Falls under Web 2.0



Benefits


Blogs Challenges

• ROI more complicated

• Evaluation more complicated

• Lack of understanding in learning & design departments on how they work and how to design

• Resistance to give up power and control of management

• Afraid of empowering subordinates

• Lack of funding to build and support

CEO/Director:• Evoke discussion• Catalyst for change• Way to connect to staff• Promote transparency in the

workplace• Method to recognize and reward

staff• Employer of Choice

Senior Staff/Natural Leader:• Share knowledge• Capture knowledge• Process mapping• Sharing personal experiences• Risk/reward stories• Safety issues/compliance - why

adhere?• More personalized• Increases reputation• Increases leadership and

confidence



http://breakoutperformance.blogspot.com/


Wiki

•Software that allows users to create, edit, and link web pages easily •Used to create collaborative websites and to power community websites •Being installed by businesses to provide affordable and effective Intranets and for Knowledge Management

•A virtual notebook or workbook



Benefits


Wikis

Challenges

• ROI more complicated

• Evaluation more complicated

• Lack of understanding in learning & design departments on how they work and how to design

• Technology departments will not encourage it or say that they don’t have time or funds to build it

• Possible security issues and leaks of corporate proprietary information

• Not part of the technology departments strategic plan (must come from Training, HR, Sales, etc.)

• Anyone can edit it

• Contribution must be monitored by leader

• Software can be difficult to set-up

• Editing syntax can also be difficult to use

• Asynchronous• One stop information source• See common

questions/feedback/issues• Gives people a chance to contribute• Easy to edit• Reduces paper

documents/handouts in training/classroom/etc.

• Must have set editing rules Project Teams:• Evoke discussion

• Way to connect to staff

• Share and create knowledge

• Capture knowledge

• Process mapping

• Produces openness within a team



•Develop and maintain an on-line community of users

•Work together to write and share kids songs

•Foster an Open License Music Project (Open Source: Creative Commons)

•Build upon and create public domain material available to share and with children everywhere

•Uses a wiki, website, open source, community, media files, YouTube, Garageband, and more.

Jason Nolan

School of Early Childhood Education Ryerson University



Using Wikis to Co-Design Scripted Activities for Secondary School Biology

(Vanessa Peters & James D. Slotta,

University of Toronto, 01/15/08)


•del.icio.us

•Polling

•Voting


Social SoftwareSocial Networks

Linkedin MySpace

Facebook YouTube (media)

Friendster



Sources

Breakout Performance, Eric Jackson

Conference Board of Canada, Laura Garton

Corporate Training and e-Learning Blog, Jenna Sweeney, http://www.cramersweeney.com/cs_id/trainingblog/

I’mSerious.net, Anne Derryberry

Interactive Ontario - ONeLearning

Ryerson University, Jason Nolan

Knowledge Media Design Institute, University of Toronto, Gale Moore, Barbara Soren, Vanessa Peters & James Slotta

My Pet Brain, Sabstien Chorney

Vive Technologies, Dr. Jeremy Friedberg (Spongelab Interactive)

Wikipedia

Zapdramatic, Michael Gibson



Contact

Kelly Juhasz

Tel: 416-929-7193

2003-50 Prince Arthur Avenue,

Toronto, Ontario, Canada M5R1B5

[email protected]




http://freakonomics.blogs.nytimes.com/2008/01/08/



Centre for Internationally Educated Nurses (Toronto)

•Interactive audio platform for English as a Second Language (ESL) instruction•Immigrant nursing professionals

The platform also supports video, and is ideally suited to such applications as corporate ESL, cross-cultural awareness in the workplace, as well as training and simulation in a variety of settings. The vendor also provides customized curriculum development to accompany the platform.

CARE e-Learning Lounge (pilot project)

Sabstien Chorney

My Pet Brain



What are communities of practice?

•A domain of knowledge, which defines a set of issues;

•A community of people who care about this domain; and

•The shared practice that they are developing to be effective in their domain

(Wenger, McDermott & Snyder, 2002)


Benefits


Communities of Practice

Challenges

• Resistance to give up power and control of management

• Afraid of empowering subordinates

• Not interested in change or innovation

• Lack of funding to build and support

• Disallowance of work-time to participate

• Not an open organization or a ‘knowing company’

• Self-selected members not appointed (also a benefit)

• Solve problems quickly • Fulfill requests for

information• Satisfy experience seeking• Transfer best practices• Assist in recruiting and

retaining talent• Build coordination and

synergy• Form a venue for

discussion• Provide documentation for

projects• Map knowledge and

identifying gaps• Carve out business process• Feed innovation• Create a competitive

advantage• Increases analytical skills



Communities of Practice

http://www.cpsquare.org/

Xerox’s Eureka

Agent Network at Clarica

Loblaw Co. Ltd.



Sources

Breakout Performance, Eric Jackson

Conference Board of Canada, Laura Garton

Corporate Training and e-Learning Blog, Jenna Sweeney, http://www.cramersweeney.com/cs_id/trainingblog/

CP Squared, http://www.cpsquare.org/

Etienne Wenger, http://www.ewenger.com/theory/index.htm

Freakonomics, Steven Levitt, New York Times - http://freakonomics.blogs.nytimes.com/2008/01/08/

I’mserious.net, Anne Derryberry

Interactive Ontario - ONeLearning

Ryerson University, Jason Nolan

Knowledge Media Design Institute, University of Toronto, Gale Moore, Barbara Soren, Vanessa Peters & James Slotta

My Pet Brain, Sabstien Chorney

Vive Technologies, Jeremy Friedberg

Wikipedia

Zapdramatic, Michael Gibson

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